1,317 Customer Strategy jobs in India
Customer - Customer Strategy & Design -Delivery Lead
Posted today
Job Viewed
Job Description
Key Responsibilities
The Delivery Lead, will primarily be responsible for:
- Developing portfolio roadmap for respective area and execution against that roadmap.
- Manage the project approach and build stakeholder buy in around the project plan, commitments and changes
- Understanding of data / process flows for model implementation
- Support management of scope schedule, resourcing, dependencies, communications, and budget
- Manage, monitor and report progress, issues, dependencies, risks to portfolio lead, internal stakeholders and steering committees.
- Make recommendations to influence decision making in order to maintain progress towards delivery and benefits realization.
- Support governance and control activities in line with Business needs and aligned to organization's processes.
- Ensure adherence to standard controls and drive teams to achieve compliance and framework, capability management, risk management, security controls and technology architecture design.
- Establish effective governance and control, in line with Change Framework and coordination of cross technology teams across Global Business and Global Function delivery
- Work with the Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies, including Scrum, Kanban and Lean, and corresponding management of dependencies
Customers / Stakeholders
Primary customers are:
- Business lines
- Functional Teams – e.g. Risk, Group Finance
- Operational support teams
- Group & Regional teams
- Other Risk sub-functions – global and regional
The Delivery Lead will work with senior management and programme sponsors to help plan the programme and will continuously report progress, status and issues to this group.
The Delivery Lead will interact equally with senior management of stakeholder groups and line staff as necessary. Governance should be in accordance with Group standards policy and procedures.
Leadership & Teamwork
- Trusted by colleagues and costumers to make balanced, fair decisions
- Proven ability to motivate people to go above & beyond
- Able to adapt behavior in response to feedback
- Contribute to an environment of continuous performance improvement. Building an inclusive culture where diversity of thought and different perspectives are equally valued
Major Challenges
- To be flexible and adaptable in an environment of constantly changing priorities, challenging bureaucracy and staying true to the values and strategy of the Group. Drive embedding of new ways of working.
- Working across multiple markets and business/functions with multiple delivery and business partner teams
- Defining the approach and dealing with complex requirements and unique projects – often one off initiatives.
- Management and control of projects to meet exacting timescales.
- Achieve sustainable saves and measurable improvements across the program as set out in the business case
- The systems and processes involved are often highly technical in nature or require specialist knowledge to fully understand and effectively support the change program.
Knowledge & Experience / Qualifications
Experience
- Track record of leading delivery through teams directly and indirectly across local and remote environments
- Proven ability in working across multi-disciplinary and multi-cultural diverse work environments
- Evidence of managing and satisfying multiple stakeholders and perspectives in a fluid and changing environment
- High level of drive and motivation to ensure successful delivery of complex transformational initiatives
Capabilities
- Leads and manages the implementation of change to ensure ongoing delivery of business goals
- Plans and manages activities needed to implement change successfully
- Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group.
- High level of drive and motivation to ensure successful delivery of complex transformational initiatives.
- Ability to leverage resources available to achieve WCL and business / function goals.
- Ability to make critical decisions and strategically prioritise based on WCL and business / function goals.
- Outstanding organizational, time management and planning skills in order to cope with multiple large-scale responsibilities.
- Collaborative end to end leadership style which enables interdependent outcomes and works across boundaries in an Agile and connected manner
- Problem solving
Qualifications and Accreditations
- Educated to Masters standard
- Evidence of self-development across a number of disciplines
- Proven track record of performance
- Strategic Program Management across different business, function and products
- Industry recognized technical certifications i.e. Change Management, Master Black Belt – Six Sigma
Skills Required
Scrum
Business Strategy Manager
Posted today
Job Viewed
Job Description
Urgent Hiring for "Team Member – Strategy & Business Excellence" for our banking client .
Location-Kolkata
grade upto-AVP
We Require min 7 plus years experience in Strategic Thinking / Problem-solving aptitude with
Proficient in MS Office (Excel, Word & PowerPoint) and Knowledge of R, SQL, Python or Tableau will be an added advantage.
Duties & Responsibilities:
- Gather and analyse business requirements, formulate data warehouse / business intelligence solutions and alternatives
- Build predictive models and analyse large amounts of information to discover trends and patterns
- Provide assistance with resolution of technical issues and requirements impacting business services
- Designing data marts / data warehousing requirements to strengthen the data warehouse of the division
- Driving and overseeing the progress of multiple key strategic projects
- Defining problems and strategic solutions - scoping, analysing, preparing and presenting strategy checks
- Liaise with internal stakeholders including but not limited to Business Heads, Financial & Accounts (F&A), Business Intelligence Unit (BIU), IT, Operations, Risk, etc.
- Track industry and competition for product benchmarking and evolving trends
- Conduct market research and competitive analysis to propose new functionality, feature, product or services
Business Strategy Consultant
Posted 4 days ago
Job Viewed
Job Description
Job Title : Business Consultant
Location : Dadar/ Wadala
Working Days : Mon-Fri
Client Engagement: Work closely with the company's Founders and C-suite leaders to understand client challenges and craft strategic solutions that drive business growth.
Tailored Solutions: Lead the development and execution of go-to-market strategies, ensuring seamless implementation of company’s tools and insights to optimize client success.
Thought Leadership: Travel to the US for industry events and briefings, representing the company as a thought leader, sharing success stories, and positioning the company as an expert in RevOps and marketing tech.
Business Growth: Identify new opportunities to grow existing accounts, helping clients hit their KPIs and boost revenue through tailored strategies and data-driven insights.
Collaboration: Work cross-functionally with sales, marketing, and product teams to align on client needs and ensure smooth execution of strategies.
Client Success: Track and report on client outcomes, ensuring their goals are met, and continuously refining strategies for better results.
What You'll Need to Succeed?
Bachelor's / Master's degree
Minimum 2 — 5 years of experience in consulting.
Expertise in developing tailored solutions and advising clients on the best go-to-market strategies. Strong interpersonal skills & ability to influence both external / internal stakeholders.
Business Strategy Specialist
Posted 5 days ago
Job Viewed
Job Description
About the Role:
We are seeking an Assistant Franchise Business Strategy Consultant to work closely with our principal consultant in the franchise business consulting team. This role requires a strategic mindset, exceptional English communication skills, and a strong understanding of financial modelling and business strategy. The ideal candidate will assist in delivering end-to-end project solutions, working seamlessly between clients and the consulting team.
Key Responsibilities:
- Create impactful presentations and pitch decks for franchise investors.
- Develop financial models, ROI analyses, and franchise business models.
- Prepare detailed reports, market analyses, feasibility studies, and franchise marketing kits.
- Conduct secondary research to support client recommendations.
- Manage client relationships and deliverables independently.
- Assist in proposal writing, client meetings, and structuring franchise programs.
Desired Skills & Experience:
- Commerce background (BCom, BBA, MBA) preferred.
- 2-3 years of experience in consulting, strategy, or market research.
- Excellent spoken and written English skills (8/10 or higher).
- Strong understanding of financial modelling and business strategy.
- Ability to work effectively in a fast-paced environment and meet deadlines.
Preferences:
- Candidates well-settled in Bangalore or ready to relocate.
- Immediate joining preferred.
What We Offer:
- Competitive salary of ₹50,000 per month.
- Promotion opportunities after a 6-month probation period.
If you are a strategic thinker with a flair for business and exceptional communication skills, apply now to join our team as an Assistant Franchise Business Consultant.
This is a pure assistant franchise business consultant role and is meant for candidates who have the following skills:
· Strategy Presentations
· Pitch Development
· Investor Presentations
· Business Modeling
· Report Writing
· Operating Manuals
· Franchising
· Analytical Skills
· Reporting & Analysis
· Franchise SOPs
· Microsoft Office
· Microsoft Excel
· Market Research
· Financial Analysis
· Financial Modelling
· Interpersonal Communication
· Franchise Consulting
· Report Writing
· Content Development
· Business Strategy
· Business Analysis
· Business English
· Secondary Research
· Content Development
· SME Consulting
· Print Collaterals
· Marketing Collaterals
· Market Analysis
· Documentation
· Franchise Consulting
Once again, this opening is not IT-related, hence apply only if you match the above JD and have your graduation in commerce i.e. Bcom, or BBA as we do not approve Engineering / Science / Arts graduates though you have done your MBA.
Industry- Business Consulting and Services
F
Business Strategy Manager
Posted today
Job Viewed
Job Description
Urgent Hiring for "Team Member – Strategy & Business Excellence" for our banking client .
Location-Kolkata
grade upto-AVP
We Require min 7 plus years experience in Strategic Thinking / Problem-solving aptitude with
Proficient in MS Office (Excel, Word & PowerPoint) and Knowledge of R, SQL, Python or Tableau will be an added advantage.
Duties & Responsibilities:
- Gather and analyse business requirements, formulate data warehouse / business intelligence solutions and alternatives
- Build predictive models and analyse large amounts of information to discover trends and patterns
- Provide assistance with resolution of technical issues and requirements impacting business services
- Designing data marts / data warehousing requirements to strengthen the data warehouse of the division
- Driving and overseeing the progress of multiple key strategic projects
- Defining problems and strategic solutions - scoping, analysing, preparing and presenting strategy checks
- Liaise with internal stakeholders including but not limited to Business Heads, Financial & Accounts (F&A), Business Intelligence Unit (BIU), IT, Operations, Risk, etc.
- Track industry and competition for product benchmarking and evolving trends
- Conduct market research and competitive analysis to propose new functionality, feature, product or services
Business Strategy Consultant
Posted 1 day ago
Job Viewed
Job Description
Job Title: Business Consultant
Location: Dadar/ Wadala
Working Days: Mon-Fri
Client Engagement: Work closely with the company's Founders and C-suite leaders to understand client challenges and craft strategic solutions that drive business growth.
Tailored Solutions: Lead the development and execution of go-to-market strategies, ensuring seamless implementation of company’s tools and insights to optimize client success.
Thought Leadership: Travel to the US for industry events and briefings, representing the company as a thought leader, sharing success stories, and positioning the company as an expert in RevOps and marketing tech.
Business Growth: Identify new opportunities to grow existing accounts, helping clients hit their KPIs and boost revenue through tailored strategies and data-driven insights.
Collaboration: Work cross-functionally with sales, marketing, and product teams to align on client needs and ensure smooth execution of strategies.
Client Success: Track and report on client outcomes, ensuring their goals are met, and continuously refining strategies for better results.
What You'll Need to Succeed?
Bachelor's / Master's degree
Minimum 2 — 5 years of experience in consulting.
Expertise in developing tailored solutions and advising clients on the best go-to-market strategies. Strong interpersonal skills & ability to influence both external / internal stakeholders.
Business Strategy Manager
Posted today
Job Viewed
Job Description
for our banking client .
Location-Kolkata
grade upto-AVP
We Require min 7 plus years experience in Strategic Thinking / Problem-solving aptitude with
Proficient in MS Office (Excel, Word & PowerPoint) and Knowledge of R, SQL, Python or Tableau will be an added advantage.
Duties & Responsibilities:
Gather and analyse business requirements, formulate data warehouse / business intelligence solutions and alternatives
Build predictive models and analyse large amounts of information to discover trends and patterns
Provide assistance with resolution of technical issues and requirements impacting business services
Designing data marts / data warehousing requirements to strengthen the data warehouse of the division
Driving and overseeing the progress of multiple key strategic projects
Defining problems and strategic solutions - scoping, analysing, preparing and presenting strategy checks
Liaise with internal stakeholders including but not limited to Business Heads, Financial & Accounts (F&A), Business Intelligence Unit (BIU), IT, Operations, Risk, etc.
Track industry and competition for product benchmarking and evolving trends
Conduct market research and competitive analysis to propose new functionality, feature, product or services
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Business Strategy Consultant
Posted 4 days ago
Job Viewed
Job Description
Location : Dadar/ Wadala
Working Days : Mon-Fri
Client Engagement: Work closely with the company's Founders and C-suite leaders to understand client challenges and craft strategic solutions that drive business growth.
Tailored Solutions: Lead the development and execution of go-to-market strategies, ensuring seamless implementation of company’s tools and insights to optimize client success.
Thought Leadership: Travel to the US for industry events and briefings, representing the company as a thought leader, sharing success stories, and positioning the company as an expert in RevOps and marketing tech.
Business Growth: Identify new opportunities to grow existing accounts, helping clients hit their KPIs and boost revenue through tailored strategies and data-driven insights.
Collaboration: Work cross-functionally with sales, marketing, and product teams to align on client needs and ensure smooth execution of strategies.
Client Success: Track and report on client outcomes, ensuring their goals are met, and continuously refining strategies for better results.
What You'll Need to Succeed?
Bachelor's / Master's degree
Minimum 2 — 5 years of experience in consulting.
Expertise in developing tailored solutions and advising clients on the best go-to-market strategies. Strong interpersonal skills & ability to influence both external / internal stakeholders.
Business Strategy Specialist
Posted 4 days ago
Job Viewed
Job Description
We are seeking an Assistant Franchise Business Strategy Consultant to work closely with our principal consultant in the franchise business consulting team. This role requires a strategic mindset, exceptional English communication skills, and a strong understanding of financial modelling and business strategy. The ideal candidate will assist in delivering end-to-end project solutions, working seamlessly between clients and the consulting team.
Key Responsibilities:
Create impactful presentations and pitch decks for franchise investors.
Develop financial models, ROI analyses, and franchise business models.
Prepare detailed reports, market analyses, feasibility studies, and franchise marketing kits.
Conduct secondary research to support client recommendations.
Manage client relationships and deliverables independently.
Assist in proposal writing, client meetings, and structuring franchise programs.
Desired Skills & Experience:
Commerce background (BCom, BBA, MBA) preferred.
2-3 years of experience in consulting, strategy, or market research.
Excellent spoken and written English skills (8/10 or higher).
Strong understanding of financial modelling and business strategy.
Ability to work effectively in a fast-paced environment and meet deadlines.
Preferences:
Candidates well-settled in Bangalore or ready to relocate.
Immediate joining preferred.
What We Offer:
Competitive salary of ₹50,000 per month.
Promotion opportunities after a 6-month probation period.
If you are a strategic thinker with a flair for business and exceptional communication skills, apply now to join our team as an Assistant Franchise Business Consultant.
This is a pure assistant franchise business consultant role and is meant for candidates who have the following skills:
· Strategy Presentations
· Pitch Development
· Investor Presentations
· Business Modeling
· Report Writing
· Operating Manuals
· Franchising
· Analytical Skills
· Reporting & Analysis
· Franchise SOPs
· Microsoft Office
· Microsoft Excel
· Market Research
· Financial Analysis
· Financial Modelling
· Interpersonal Communication
· Franchise Consulting
· Report Writing
· Content Development
· Business Strategy
· Business Analysis
· Business English
· Secondary Research
· Content Development
· SME Consulting
· Print Collaterals
· Marketing Collaterals
· Market Analysis
· Documentation
· Franchise Consulting
Once again, this opening is not IT-related, hence apply only if you match the above JD and have your graduation in commerce i.e. Bcom, or BBA as we do not approve Engineering / Science / Arts graduates though you have done your MBA.
Industry Business Consulting and Services
Employment Type F