21,706 Customer Support Representative jobs in India

Movate
(formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Job Description:

Position :
Engineer L1

Experience :
1 – 4 years

Job Location :
Chennai

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
• Maintaining a high level of accuracy with respect to all activities.
• Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

• Any Degree Background (
  Bachelor's Degree MUST
  )

Technical skills:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.
• Skill in reviewing, proofing and verifying data.
• Able to learn new concepts quickly.
• Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver.
• Knowledge of basic computer operations.
• Strong organizational skills.
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.

DESIRED PROFILE:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
• Skill in reviewing, proofing and verifying data
• Able to learn new concepts quickly
• Comfortable working with limited supervision in a fast-paced environment
• A creative problem-solver
• Knowledge of basic computer operations
• Strong organizational skills
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.
• Prior experience with Microsoft Office a plus
• Prior experience with a plus

Diversity, Equality & Inclusion:

• Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
• Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp
• We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
• We never request for fees for any purpose during or after the hiring process

Technical Customer Support For AsiaTech Inc

Client Relations Managers Are Typically Responsible For Making Sure Clients Are Happy With The Service The Company Is Providing Them. To Maintain This Strong Client Relationship, The Client Relations Manager Must Consistently Work To Ensure They Satisfy The Client. Common Duties And Responsibilities Of A Client Relations Manager Include:

Job Description

We Are Looking For An Enthusiastic, Energetic And Ambitious Client Relations Managers To Join Us And Build A Strong Portfolio Of Clients.

Schedule: Day Shift

Education: Good English Speaking Skills

Experience: 1 Year Minimum

Job Types: Full-Time, Walk-In

Gender: Female

Education: B.Tech

English: Good English

Experience: 1 - 3 Years

Job Type: Full-time

Job Type: Full-time

Pay: ₹ ₹700.00 per day

Ability to commute/relocate:

• Noida Sector 16, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Company Description:

is dedicated to providing investors and traders with the tools they need to succeed. We believe in matching the right strategy with the right stocks and tools to ensure everyone can win in the financial market. Our goal is to empower individuals to make informed investment decisions.

Role Description:

As a Customer Technical Support Person, you will play a crucial role in providing technical assistance and support to customers who are experiencing issues with a product or service. Your primary objective will be to ensure customer satisfaction by resolving their technical problems effectively and efficiently. This role requires a strong technical background, excellent communication skills, and the ability to troubleshoot and problem-solve in a fast-paced environment.

Customer Technical Support Person Responsibilities:

• Respond to customer inquiries and provide technical support via phone, email, chat, or in person.
• Identify and diagnose technical issues reported by customers and guide them through the appropriate troubleshooting steps to resolve the problem.
• Escalate complex issues to the appropriate team or senior support staff when necessary.
• Document and track customer issues in a ticketing system, ensuring accurate and detailed records are maintained throughout the support process.
• Collaborate with cross-functional teams, including product development and quality assurance, to address and resolve recurring technical issues.
• Stay up-to-date with the latest product knowledge and industry developments to provide accurate and timely assistance to customers.
• Provide product training to customers, guiding them on how to effectively use the product and its features.
• Maintain a high level of professionalism and customer service while interacting with customers, ensuring their needs are met and their questions are answered promptly.
• Continuously improve customer support processes and procedures by providing feedback and suggestions for efficiency and effectiveness.
• Contribute to the creation and maintenance of a comprehensive customer support knowledge base, including FAQs, troubleshooting guides, and user manuals.

Required Skills:

• Strong technical aptitude and troubleshooting skills to identify and resolve customer technical issues.
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical customers.
• Patience and empathy to handle customer inquiries and resolve issues in a calm and professional manner.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong problem-solving skills, with the ability to think analytically and logically to identify root causes and implement appropriate solutions.
• Familiarity with customer support software and ticketing systems to manage and track customer inquiries.
• Proficient in using remote support tools to assist customers remotely.
• Knowledge of basic networking principles and troubleshooting techniques.
• Ability to work independently as well as collaborate effectively within a team.
• Strong customer service skills, with a commitment to ensuring customer satisfaction.

Required Qualifications

• High school diploma or equivalent; additional technical certifications or a degree in a related field is a plus.
• Proven experience in a customer support or technical support role.
• Strong knowledge of computer hardware, software, operating systems, and trading software applications.
• Familiarity with common customer relationship management (CRM) systems.
• Flexibility to work in shifts, including evenings, weekends, and holidays, as required.
• Ability to adapt to changing technologies and learn new systems quickly.

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Job Description:

Position : Engineer L1

Experience : 1 – 4 years

Job Location : Chennai

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
• Maintaining a high level of accuracy with respect to all activities.
• Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

• Any Degree Background (Bachelor's Degree MUST )

Technical skills:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.
• Skill in reviewing, proofing and verifying data.
• Able to learn new concepts quickly.
• Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver.
• Knowledge of basic computer operations.
• Strong organizational skills.
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.

DESIRED PROFILE:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
• Skill in reviewing, proofing and verifying data
• Able to learn new concepts quickly
• Comfortable working with limited supervision in a fast-paced environment
• A creative problem-solver
• Knowledge of basic computer operations
• Strong organizational skills
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.
• Prior experience with Microsoft Office a plus
• Prior experience with salesforce.com a plus

Diversity, Equality & Inclusion:

• Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
• Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp
• We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
• We never request for fees for any purpose during or after the hiring process

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Job Description:

Position : Engineer L1

Experience : 1 – 4 years

Job Location : Chennai

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
• Maintaining a high level of accuracy with respect to all activities.
• Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

• Any Degree Background (Bachelor's Degree MUST )

Technical skills:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.
• Skill in reviewing, proofing and verifying data.
• Able to learn new concepts quickly.
• Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver.
• Knowledge of basic computer operations.
• Strong organizational skills.
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.

DESIRED PROFILE:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
• Skill in reviewing, proofing and verifying data
• Able to learn new concepts quickly
• Comfortable working with limited supervision in a fast-paced environment
• A creative problem-solver
• Knowledge of basic computer operations
• Strong organizational skills
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.
• Prior experience with Microsoft Office a plus
• Prior experience with salesforce.com a plus

Diversity, Equality & Inclusion:

• Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
• Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp
• We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
• We never request for fees for any purpose during or after the hiring process

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Job Description:

Position : Engineer L1

Experience : 1 – 4 years

Job Location : Chennai

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
• Maintaining a high level of accuracy with respect to all activities.
• Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

• Any Degree Background (Bachelor's Degree MUST )

Technical skills:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.
• Skill in reviewing, proofing and verifying data.
• Able to learn new concepts quickly.
• Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver.
• Knowledge of basic computer operations.
• Strong organizational skills.
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.

DESIRED PROFILE:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
• Skill in reviewing, proofing and verifying data
• Able to learn new concepts quickly
• Comfortable working with limited supervision in a fast-paced environment
• A creative problem-solver
• Knowledge of basic computer operations
• Strong organizational skills
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.
• Prior experience with Microsoft Office a plus
• Prior experience with salesforce.com a plus

Diversity, Equality & Inclusion:

• Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
• Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp
• We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
• We never request for fees for any purpose during or after the hiring process