18,458 Customerservice jobs in India

Role & responsibilities

• Efficient Handling of Calls.
• Serves customers by providing relevant information.
• Resolving internal service problems and escalating, if needed.
• Providing proactive customer outreach.
• Collecting and analyzing customer feedback.
• Responding to customer reviews.
• Developing and documenting knowledge into helpful content.
• Assisting other officers for solving queries in case of excess queries.
• Adhering to organizational process & policies.
• Providing feedback on enhancement of systems and overall organization on time to time basis.

Skills Required

• Good communication

• Grasping power

• Listening Skill

• Product Knowledge

• Computer Operating

• Coordination

Process:- Loan Recovery /EMI collection process

Requirement:-

- Marathi & Hindi , Avg English communication

- Immediate joiners only

- Freshers/UG both can apply

- Interacting with the Customers

- Sal- Up to 15,000 + incentive

Required Candidate profile

Qualification: Min HSC

Location:- Karishma chowk Kothrud, Pune

To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

HR Altaf :

Perks and benefits

Attractive Incentives.

Job Title: Pet Relationship Manager (Customer Experience)

Department: Customer Experience Team

Reports To: Team Manager

Role Overview: The Pet Relationship Manager will serve as the primary point of contact for key customers, ensuring exceptional service across inbound calls, outbound calls, and chat interactions. The role requires proactive relationship management, a deep understanding of pet care products/services, and the ability to resolve customer queries while driving satisfaction and loyalty.

Key Responsibilities:

1. Customer Interaction & Support: ○ Handle a high volume of inbound and outbound calls with professionalism and empathy. ○ Manage live chat conversations, ensuring prompt and accurate responses. ○ Address customer inquiries, complaints, and concerns effectively, escalating as needed.

2. Account Management: ○ Build and maintain strong, long-term relationships with key customers. ○ Understand individual customer needs and provide tailored recommendations for pet care products/services. ○ Act as a trusted advisor, offering insights and solutions to improve customer satisfaction.

3. Product Knowledge: ○ Stay updated on the company's pet care products and services. ○ Communicate product features, benefits, and proper usage effectively to customers. Qualifications: ● Education: Bachelor's degree or equivalent in any discipline (preferred) ● Pet Parent - Mandatory ● Experience: Exp in customer-facing key account management role (preferred) ● Skills: ○ Strong communication and interpersonal skills. ○ Empathy and patience in dealing with customers. ○ Proficiency in CRM tools and live chat platforms. (preferred) ○ Goal-oriented mindset with the ability to meet deadlines and targets. Preferred Traits: ● Passion for pets and pet care. ● Ability to work in a fast-paced environment. ● A problem-solving attitude and attention to detail.

Job Types: Full-time, Permanent, Fresher

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Application Question(s):

• Are you below 35 years of age?
• Are you open to rotational shifts, 9 hours/day, 6 days/week, first shift starts at 8:00AM, last shift ends at 12:30AM?
• Are you graduate?
• Can you come onsite for the face-to-face interview?
• Are you fluent in English?
• Do you have a Pet? /Pet-Parenting Experience?

Language:

• Hindi (Required)

Location:

• Bangalore, Karnataka (Required)

Work Location: In person

Profile - Customer Support

Qualification - Graduate Freshers/ Experience

Must have good communication skill in English

Comfortable with Rotational Shifts

Location - Gomti Nagar

Salary range - 13K -20K

Immediate joiner required.

Job Types: Full-time, Permanent

Pay: ₹13, ₹20,000.00 per month

Education:

• Bachelor's (Required)

Language:

• Good English (Required)

Location:

• Lucknow, Uttar Pradesh (Required)

Work Location: In person

Handle inbound & outbound calls professionally

Communicate clearly and confidently to drive sales and build customer relationships

Achieve targets and handle pressure in a fast-paced environment

Customer satisfaction through effective problem-solving

Required Candidate profile

Qualification:12th pass - Any Degree (2023, 2024 & 2025)

Location: Chennai

Freshers can apply

Languages: Kannada or Hindi(basic English)

Contact HR for interview:

Rohit:

Simran:

Perks and benefits

PF,ESI & INCENTIVES

HSC Pass fresher can apply

Average communication Hindi & Marathi only

Day shift 9.30 to 6.30

Salary- 10k To 15k in hand + Unlimited Incentives every month

Immediate Joiner

Required Candidate profile

Minimum HSC Pass required.

Location:- Wadgaon Sheri, Pune

If interested WhatsApp/Mail HR Saloni : Call and What's app)

Mail Id:-

Perks and benefits

Earn Upto 10,000 incentives per month

Here's a polished Job Description (JD) for your UPSTOX IB Process (Customer Service) opening:

Job Title: Customer Service Executive – UPSTOX IB Process

Job Location: Thane Highstreet

Job Type: Full-time

Shift Timing: 8:00 AM – 5:00 PM

Salary Range: ₹15,000 – ₹2,000 per month

Job Summary:

We are hiring enthusiastic and customer-focused professionals for the UPSTOX IB Process. This is a purely customer service role with no sales and no targets involved. The ideal candidate should have good communication skills, a positive attitude, and the ability to resolve customer queries effectively. Freshers are welcome to apply.

Key Responsibilities:

• Handle inbound/outbound calls and emails related to customer queries.
• Provide accurate information and timely resolutions to customers.
• Maintain professionalism and empathy while dealing with clients.
• Record and update customer interactions in the system.
• Collaborate with the operations team for smooth query handling.
• Ensure adherence to quality and compliance standards.

Required Qualifications:

• Minimum HSC pass (Graduate preferred).
• Good command of English communication (verbal & written).
• Basic computer knowledge and typing skills.

Skills & Competencies:

• Strong communication and interpersonal skills.
• Active listening and problem-solving ability.
• Patience and customer-centric approach.
• Ability to work in a team as well as independently.

Experience:

• Freshers can apply.
• Prior experience in customer service / BPO / financial services will be an added advantage.

Interview Process:

• Single operations round only (fast-track hiring).

Team Hr

Helpmate

Job Types: Full-time, Permanent

Pay: , ,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Speak with the employer

Key Responsibilities:

• Respond promptly to customer emails in a clear, accurate, and courteous manner
• Understand customer concerns and provide appropriate solutions or escalate when necessary
• Maintain detailed records of customer interactions using CRM tools
• Follow standard operating procedures and company policies
• Coordinate with internal departments (e.g., operations, technical team) for issue resolution
• Achieve daily response targets and ensure high levels of customer satisfaction

Requirements:

• Excellent written and verbal communication skills in English
• Good email drafting and comprehension abilities
• Strong problem-solving skills and attention to detail
• Basic computer proficiency and typing speed
• Prior experience in customer support or email handling preferred (0–2 years)
• Graduate in any discipline

Job Type: Full-time

Pay: ₹139, ₹200,000.00 per year

Benefits:

• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Process:- Loan Recovery Process

• Good Communication.
• Providing service to the customers.
• Freshers/Experienced both can apply.
• Handling Inbound And Outbound calls
• Salary: 11,000 To 16,000 Inhand+Incentive
• Shift Timing-9:30am-6:30pm

Required Candidate profile"-

• Qualification: Min HSC
• Fixed Sunday week off

Location :- Karishma Chowk Kothrud, & Near Navle Bridge Pune

To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

HR Altaf :

Perks and benefits:-

Incentives and growth opportunities.