1,580 Data Management Systems jobs in India

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Manager Information Systems
**What you will do**
Let's do this. Let's change the world. In this vital role you will be leading and charting the course for the Salesforce Platform team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a consistent track record of leadership in technology-driven environments for the Salesforce platform and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless development and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
**Roles & Responsibilities:**
+ Lead and manage large, diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle
+ Develop and implement strategic plans for technology and workforce.
+ Follow global standards and practices.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
+ Understand the decision-making process, workflows, and business and information needs of business partners and key collaborators
+ Contribute and define business outcomes + requirements, technology solutions, and services
+ Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a critical issue point and facilitating communication when service commitments are not met
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of Business, Engineering, IT or related fields
**Preferred Qualifications:**
Must-Have Skills:
+ Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc.
Good-to-Have Skills:
+ Experience in a leadership role within a pharmaceutical or technology organization
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe)
+ Strong analytic/critical-thinking and decision-making abilities.
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business stakeholders
+ Exposure to or basic understanding of Salesforce Platform.
+ Knowledge of cloud platforms (e.g., Salesforce, AWS, Azure) or container technologies (Docker)
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
+ Scaled Agile Framework (SAFe) for Teams (preferred)
Soft Skills:
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and troubleshooting skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.
ABOUT THE ROLE
Role Description:
The Director, Information Systems is responsible for leading and charting the course for Reporting, BI, and Sensing products and services team that builds and transforms technology capabilities that positively impact business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a proven track record of leadership in technology-driven environments for the Enterprise Sensing area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Analytics Solutions, the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
Roles & Responsibilities:
+ Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all stakeholders feel informed and engaged.
+ Lead and manage large, diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle for effective execution and delivery.
+ Develop and implement strategic plans for technology and workforce.
+ Follow global standards and practices set up at Amgen.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Attract and recruit top talent as part of an extensive Technology organization to be hired within India.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team, and act as a role model of servant leadership.
+ Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are embedded in the local organization.
+ Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders.
+ Contribute and define business outcomes + requirements, technology solutions, and services.
+ Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities.
+ Work with Product Owners, Service Owners, and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met.
+ Ensure communication of key performance metrics and analysis of unmet needs.
+ Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery.
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services.
+ Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy.
+ Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance.
+ Ensure alignment of Technology service plans across the organization.
+ Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy.
Basic Qualifications and Experience:
+ **18 to 23** years of experience with 8+ years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources AND
+ **Doctorate Degree / Master's degree / Bachelor's degree** in Business, Engineering, IT, or related field
Functional Skills:
**Leadership:**
+ **Influences through Collaboration** : Builds direct and behind-the-scenes support for ideas by working collaboratively with others.
+ **Strategic Thinking** : Anticipates downstream consequences and tailors influencing strategies to achieve positive outcomes.
+ **Transparent Decision-Making** : Clearly articulates the rationale behind decisions and their potential implications, continuously reflecting on successes and failures to enhance performance and decision-making.
+ **Adaptive Leadership** : Recognizes the need for change and actively participates in technical strategy planning.
**Must-Have Skills:**
+ Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation. Specifically, teams leveraging Business Intelligence tools, software engineering, and leveraging AI in analytics.
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture, and fostering the development of talent.
+ Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
+ Exceptional collaboration, communication, and interpersonal skills to effectively manage stakeholder relationships and build new partnerships.
+ Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc.
+ Have strong business acumen. Can demonstrate deep understanding of industry, therapy, and product.
**Good-to-Have Skills:**
+ Experience in a leadership role within a pharmaceutical or technology organization.
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe).
+ Strong analytic/critical-thinking and decision-making abilities.
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business stakeholders.
+ Broad working knowledge of key IS domains and layers.
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
+ ITIL (preferred)
+ Scaled Agile Framework (SAFe) for Teams
Soft Skills:
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and troubleshooting skills.
+ Strong verbal and written communication skills.
+ Ability to work effectively with global, virtual teams.
Shift Information:
+ This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Manager, Information Systems**
**What you will do**
Let's do this. Let's change the world. The role is responsible for leading and charting the course for the MuleSoft Platform team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a consistent record of leadership in technology-driven environments for the MuleSoft or Enterprise Integration area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
**Roles & Responsibilities:**
+ Lead and manage large, diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle
+ Develop and implement strategic plans for technology and workforce.
+ Follow global standards and practices.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
+ Understand the decision-making process, workflows, and business and information needs of business partners and team members
+ Contribute and define business outcomes + requirements, technology solutions, and services
+ Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an issue point and facilitating communication when service commitments are not met
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Doctorate degree/Master's degree/Bachelor's degree with 8- 13 years of experience in Computer Science, IT or related field.
**Functional Skills:**
**Must-Have Skills:**
+ Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc.
**Good-to-Have Skills:**
+ Experience in a leadership role within a pharmaceutical or technology organization
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe)
+ Strong analytic/critical-thinking and decision-making abilities.
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business partners
+ Exposure to or basic understanding of MuleSoft Anypoint Platform or similar integration tools
+ Experience with Java, SQL
+ Knowledge of cloud platforms (e.g., AWS, Azure) or container technologies (Docker)
**Professional Certifications (please mention if the certification is preferred or mandatory for the role):**
+ Scaled Agile Framework (SAFe) for Teams (preferred)
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Strong transformation and organizational change experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and solving skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**(Mgr Information Systems)**
**What you will do**
Let's do this. Let's change the world. In this vital role you will be responsible for leading and charting the course for the Quality Control technology product team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a proven track record of leadership in technology-driven environments for the Quality Control area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a solid background in end-to-end software development and Quality Control Platforms, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
+ Maintain strategic relationships and good communication with the leadership team about IS services and service roadmaps to ensure that all the partners feel informed and engaged
+ Lead and manage large, diverse teams within a matrixed organization.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle
+ Develop and implement strategic plans for technology and workforce.
+ Follow global standards and practices.
+ Foster a culture of collaboration, innovation, and continuous improvement.
+ Attract and recruit top talent as part of an extensive Technology organization to be hired within India.
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
+ Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization
+ Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
+ Contribute and define business outcomes + requirements, technology solutions, and services
+ Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
+ Ensure communication of key performance metrics and analysis of unmet needs
+ Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
+ Facilitate standard methodology sharing, ensuring ongoing alignment with the Technology & Digital strategy
+ Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance
+ Ensure alignment of Technology service plans across organization
+ Provide education to new partners with regards to IT service offerings
+ Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The vital attribute in a professional we seek with these qualifications
**Basic Qualifications:**
+ Master's degree with 4 - 6 years of experience in Business, Engineering, IT or related field OR
+ Bachelor's degree with 6 - 8 years of experience in Business, Engineering, IT or related field OR
+ Diploma with 10 - 12 years of experience in Business, Engineering, IT or related field
**Preferred Qualifications:**
**Must-Have Skills**
+ Demonstrated experience in handling technology initiatives and teams with a track record of successful innovation
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Must be flexible and able to handle multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
+ Exceptional collaboration, communication and interpersonal skills to effectively handle collaborator relationships and build new partnerships.
+ Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc.
+ GMP and Validation Experience on Pharmaceutical / Regulated Industry
+ Experience with Managing Quality Control Platforms on a Global Enterprise Environment
+ Have good eye for business. Can demonstrate deep understanding of industry, therapy and product
**Good-to-Have Skills:**
+ Experience in a leadership role within a pharmaceutical or technology organization
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe)
+ Strong analytic/critical-thinking and decision-making abilities.
+ Knowledge on Investigational Methodologies and Technical Writing Proficiency
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business partners
+ Broad working knowledge of key IS domains and layers
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
+ ITIL (preferred)
+ Scaled Agile Framework (SAFe) for Teams
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and fix skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
**Role Description:**
In this vital role, you will develop data & analytics capabilities for the Global Quality organization. In this role, you will lead technical delivery as part of a team of data engineers and software engineers. The team will rely on your leadership to own and refine the vision, feature prioritization, partner alignment, and experience leading solution delivery for Amgen. You will drive the software engineering side of the product release and will deliver for outcomes.
**Roles & Responsibilities:**
+ Lead delivery of overall product and product features from concept to end of life management of the product team, comprised of engineers, product owners, and data scientists to ensure that business, quality, and functional goals are met with each product release
+ Drives excellence and quality for product releases, collaborating with partner teams
+ Hands-on experience with rapid prototyping and can quickly translate concepts into working code
+ Provide technical guidance and mentorship to junior developers
+ Incorporate and prioritize feature requests into product roadmap; Able to translate roadmap into execution
+ Design and implement usability, quality, and delivery of a product or feature
+ Plan releases and upgrades with no impacts to business
+ Hands on expertise in driving quality and best in class Agile engineering practices
+ Encourage and motivate the product team to deliver innovative and exciting solutions with an appropriate sense of urgency
+ Manages progress of work and addresses production issues during sprints
+ Communication with partners to make sure goals are clear and the vision is aligned with business objectives
+ Direct management and staff development of team members
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Master's degree with 4 to 6years of experience related field OR
+ Bachelor's degree with 6 to 8 years of experience in related field OR
+ Diploma with 8 - 12 years of experience in related field.
**Must-Have Skills:**
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Thorough understanding of modern web application development and delivery, Gen AI applications development, data integration and enterprise data fabric concepts, methodologies, and technologies (e.g. AWS technologies, Databricks)
+ Prior hands-on experience with full-stack development, including back-end web and APIs using infrastructure cloud services (AWS preferred) and cloud-native tools and design patterns (Containers, Serverless, Docker, etc).
+ Demonstrated experience in navigating matrix organization and leading change.
+ Define success metrics for developer productivity metrics; on a monthly/quarterly basis analyze how the product team is performing against established KPI's.
**Preferred Qualifications:**
+ Strong influencing skills, influence stakeholders and be able to balance priorities
+ Prior experience in vendor management
+ Prior experience in biotechnology or pharma industry
**Professional Certifications:**
+ AWS Certified Solutions Architect (preferred)
+ Certified DevOps Engineer (preferred)
+ Certified Agile Leader or similar (preferred)
**Soft Skills:**
+ Strong desire for continuous learning to pick new tools/technologies.
+ High attention to detail is essential with critical thinking ability
+ Should be an active contributor to technological communities/forums
+ Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices.
+ Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable
+ Established habit of proactive thinking and behavior and the desire and ability to self-start/learn and apply new technologies
+ Excellent organizational and time-management skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
+ High degree of initiative and self-motivation
+ Ability to manage multiple priorities successfully
+ Team-oriented, with a focus on achieving team goals
+ Strong presentation and public speaking skills
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Equal opportunity statement**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
Let's do this. Let's change the world. In this vital role you will responsible for designing, developing, and maintaining software applications and integration solutions in Clinical Trial Management, Monitoring, & Engagement (CTMME) product team that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers supporting Veeva - Vault Clinical Operations to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.
The ideal candidate will have a consistent record of working in technology-driven environment, with a strong focus on Veeva Vault - Clinical Operations. The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry. The role requires a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience.
**Roles & Responsibilities:**
+ Design, Build and maintain integrations between Veeva Vault - Clinical Operations, Study Training and other applications in the Clinical Operations ecosystem.
+ Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications.
+ Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software.
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a customer concern point and facilitating communication when service commitments are not met.
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Oversee the software development lifecycle using Scaled Agile Framework (SAFe).
+ Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
+ Contribute and define business outcomes + requirements, technology solutions, and services.
+ Participate in collaborator and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery.
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services.
+ Facilitate standard process sharing, ensuring ongoing alignment with the Technology & Digital strategy.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Doctorate Degree OR
+ Master's degree with 4 - 6 years of experience in Business, Engineering, IT or related field OR
+ Bachelor's degree with 6 - 8 years of experience in Business, Engineering, IT or related field OR
+ Diploma with 10 - 12 years of experience in Business, Engineering, IT or related field.
**Functional Skills:**
**Must-Have Skills:**
+ Strong experience in implementing and managing application integrations using technologies such as MuleSoft.
+ Experience on Veeva Vault - Clinical Operations applications.
+ Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
+ Experience with version control systems like Git.
+ Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).
**Good-to-Have Skills:**
+ Extensive experience in the software development lifecycle.
+ Experience on Veeva Vault - Site Connect & Study Training applications.
+ Experience with software DevOps CI/CD tools, such Git, Jenkins, Linux, and Shell Script.
+ Experience using and adoption of Scaled Agile Framework (SAFe).
+ Strong analytic/critical-thinking and decision-making abilities.
+ Broad working knowledge of key IS domains and layers.
Professional Certifications
+ ITIL (preferred)
+ Scaled Agile Framework (SAFe) for Teams
+ Veeva Vault platform (preferred)
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and troubleshooting skills.
+ Strong verbal and written communication skills.
+ Ability to work effectively with global, virtual teams.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Overview:

">

• We are seeking an experienced IT Support Technician to provide technical assistance and support to end-users via phone, chat, or self-service tickets.

">

Key Responsibilities:

">

• Provide primary contact point for end users via phone/Chat/self-service tickets.
• Manage a variety of technically complicated tasks effectively.
• Utilize remote support and troubleshooting skills.

">

Required Skills & Qualifications:

">

• Bachelor's / Master's Degree in Computer Engineering, Information Technology
• ITIL V4 Foundation training or certification
• Knowledge and experience using OS like windows, Mac and Linux

">

Preferred Qualifications:

">

• Certification – ITIL V4, Modern Desktop administrator (MD 103)
• Ability to understand the email flow issues internal & external
• End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.).

">

Behavioral Attributes:

">

• Demonstrates a commitment to delivering excellent customer service.
• Collaborative team player with strong communication skills.
• Able to troubleshoot complex technical issues efficiently.

">

Job description

Experience:

5 years of experience in Audits and Risk assessment services of IT infrastructure, Applications, IT processes, Business Continuity and Governance.

Must have at least 2 years of ISO 27001 and/or PCI-DSS audits of Information Systems in a medium to large sized enterprises.

Experience in reviewing business process for information security risk will be a plus.

Candidate should have hands-on experience in Test of design controls and Test of operating effectiveness review of IT operational controls.

Candidate should be familiar with Technical Security controls of Identity & Access Management, Network, Server, Application and process controls reviews.

Must have experience in conducting risk assessment of business and support applications.

Must have experience in preparing quality audit reports.

Excellent written, oral communication and presentation skills.

Excellent organizational, communication and interpersonal skills.

Ability to work independently or as part of a team.

Responsibilities:

Developing project plans, work programs, evaluating IT.

Systems controls, documenting results, making recommendations and communicating information to stakeholders.

Conduct Information System audits for regulated entities as per the schedule.

Review/Assess the security architecture, IT security controls for compliance against published framework and standards.

Audit IT processes including change management, configuration management, backup management, identity & access management, capacity management and security incident management.

Review the Information System Management System (ISMS), Business Continuity Plan including Disaster Recovery activities carried out by the regulated entities.

Review of draft reports for improving quality of the Audit reports.

Develop and maintain audit checklist and documents.

Manage all audit related documentation and records.

Keep updated with latest threats and vulnerabilities researched/discovered.

Overview
About Business Unit:
At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

SUMMARY:
We are seeking a seasoned and forward-thinking Director of Infrastructure Delivery to lead our global infrastructure design teams. This role is pivotal to our global transformation journey - shifting from traditional infrastructure management toward a modern, DevOps-centric, cloud-native delivery model. Understanding flows of Data Center to Cloud and Data Center to Data Center Migrations is a plus.

The ideal candidate will possess deep technical knowledge of both legacy and emerging infrastructure platforms, combined with proven leadership in managing globally distributed teams. This individual will be responsible for delivering reliable, scalable, and secure infrastructure services while modernizing operations to support product engineering, platform automation, Operational SRE and business agility.

Participates in ongoing integrated project activities including feasibility studies, scope, timeline, task list, and workflow of projects. Designs, implements, and performs designated tasks from the product sprints requiring extended services that includes design, working solutions on infrastructure solutioning, provisioning and orchestration. Own the technical engagement and ultimate success around integrated implementation projects and having deep expertise in the Cloud and On-prem technologies.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Lead and mentor a team of infrastructure leads, engineers and service owners across global teams.
• Drive alignment with global IT strategy focused on automation, scalability, and cloud native architecture.
• Represent infrastructure delivery in global planning and governance forums.
• Ensure availability, reliability, and performance of on-premises and cloud-hosted infrastructure platforms.
• Own and improve SLAs and KPIs regarding design, deployment, transition to manage, decommission, incident response, problem management, and change control processes.
• Champion operational (SRE) enablement, compliance (including SOX/PCI), and security best practices.
• Lead the transformation from legacy systems (e.g., traditional VMs, storage, monitoring) to modern infrastructure (e.g., serverless, container platforms, SaaS/PaaS).
• Support DevOps toolchain integration and Infrastructure as Code (IaC) adoption by developing and maintaining IaC templates and scripts using tools such as Terraform, Ansible AWX, AWS CloudFormation to automate provisioning, configuration, and management of cloud resources to ensure consistency and repeatability.
• Foster a high-performing, engaged, and continuously learning team culture by guiding skill development and succession planning aligned with modern infrastructure capabilities.
• Manage workload balancing, shift planning, and collaboration across geographies.
• Working experience of installation, configuration and maintenance, design, deployment, monitoring, develop, upgrade and support of on premise and cloud infrastructure by automation.
• Day-to-day management and continued evolution of STS infrastructure and design capabilities. Collaborates with fellow IT leaders to create an environment where knowledge and insights can be used and exchanged.

Qualifications

• 15+ years of experience in IT infrastructure operations, with at least 5 years in leadership roles managing global or regional teams.
• 5+ year experience working within a public cloud environment. Must have a good understanding of cloud platforms (AWS, Azure, or GCP).
• Must have experience with traditional data center infrastructure (storage, compute, network, backup, monitoring).
• Previous experience implementing container strategies, i.e. Kubernetes, Docker, EKS, ECS, GKS.
• Hands-on familiarity with DevOps principles, CI/CD pipelines, and infrastructure automation (Terraform, Ansible, etc.).
• Proven track record of leading modernization initiatives, including DevOps support, automation including CI/CD/CM, SRE facilitation and tool rationalization.
• Experience managing compliance frameworks (SOX, PCI, ISO) and high-security environments. Configuring and supporting the implementation & maintenance security tools.
• Previous experience working with Agile Development Practices (SDLC / Agile / Scrum methodologies).
• Good communication, people management, and stakeholder engagement skills.
• Strong analytical and decision-making abilities in a complex, fast-paced environment.
• Ability and willingness to be hands-on when needed.
• Developing and updating business continuity and disaster recovery protocols.
• Knowledge of emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) and the standard methodologies.
• Hands-on experience using the tools and techniques to debug problems within the full stack.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Relevant certifications (AWS/Azure Architect, ITIL, PMP) are a plus.

Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter
YOUniverse. A work-world with you at the heart of it!
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here

Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.