2,789 Data Services jobs in India

• In this role, you will be working with the IAM Data services team making sure ACL data from all the applications are delivered daily, fix issues in the data by liaising with Application RTB teams. Work with application support and the IAM team to find the account owners.
• Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process.
• Candidates should have the ability to make decisions during major incidents, outages on matters related to service degradation and managing communications to impacted stakeholders. Be able to supplement with a rationale for decisions taken.
• Candidate should have hands-on Experience in database technology like Microsoft SQL, Oracle Database.
• Strong Knowledge of Oracle database infrastructure.
• Familiarity with reading Query Execution Plans to evaluate and improve the performance characteristics of SQL and ETL processes.

Description
Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence.
Key job responsibilities
* Define and implement quality metrics for established workflows
* Create prescriptive actions for quality issues
* Partner with customers, operations and internal support teams to optimize workflow quality
* Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements
* Analyze data trends and develop solutions
* Monitor quality performance and coach operations teams
* Create and maintain quality metrics reports
* Handle customer escalations and recommendations
* Evaluate and suggest improvements for quality tools
* Support process documentation and implementation
Basic Qualifications
* Business English proficiency * Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) * Experience in Machine Learning/Data Labeling - Strong process expertise in data services * Experience in coaching and process improvement * Analytical and problem-solving capabilities
Preferred Qualifications
* Experience with speech or language data preferred * Ability to work in ambiguous environments * Project management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence.
Key job responsibilities
* Define and implement quality metrics for established workflows
* Create prescriptive actions for quality issues
* Partner with customers, operations and internal support teams to optimize workflow quality
* Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements
* Analyze data trends and develop solutions
* Monitor quality performance and coach operations teams
* Create and maintain quality metrics reports
* Handle customer escalations and recommendations
* Evaluate and suggest improvements for quality tools
* Support process documentation and implementation
Basic Qualifications
* Business English proficiency * Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) * Experience in Machine Learning/Data Labeling - Strong process expertise in data services * Experience in coaching and process improvement * Analytical and problem-solving capabilities
Preferred Qualifications
* Experience with speech or language data preferred * Ability to work in ambiguous environments * Project management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence.


Key job responsibilities
* Define and implement quality metrics for established workflows
* Create prescriptive actions for quality issues
* Partner with customers, operations and internal support teams to optimize workflow quality
* Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements
* Analyze data trends and develop solutions
* Monitor quality performance and coach operations teams
* Create and maintain quality metrics reports
* Handle customer escalations and recommendations
* Evaluate and suggest improvements for quality tools
* Support process documentation and implementation

BASIC QUALIFICATIONS

* Business English proficiency * Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) * Experience in Machine Learning/Data Labeling • Strong process expertise in data services * Experience in coaching and process improvement * Analytical and problem-solving capabilities

PREFERRED QUALIFICATIONS

* Experience with speech or language data preferred * Ability to work in ambiguous environments * Project management experience



Our inclusive culture empowers Amazonians to deliver the best results for our customers.

QAMs are both people managers and problem solvers focused on engaging leadership and navigating ambiguous and ad hoc requirements. They are responsible for managing quality audit operations across assigned sites, implementing targeted process improvements, and developing robust quality standards. Their role extends beyond operational management to driving continuous improvement initiatives, coaching and improving auditor accuracy, and engaging leadership to navigate complex product and process requirements. By combining analytical expertise with strong leadership skills, QAMs ensure the consistent delivery of high-quality data and operational excellence.



Key job responsibilities
Key job responsibilities
• Lead and manage Quality teams providing direction and oversight
• Drive continuous improvement initiatives across the organization
• Coach and mentor team members to improve audit accuracy and capabilities
• Engage with leadership to navigate complex product and process requirements
• Ensure consistent delivery of high-quality data through analytical expertise and strong leadership skills
• Drive operational excellence by combining analytical expertise with strong leadership capabilities
• Conduct performance evaluations and provide developmental feedback
• Present audit findings and recommendations to senior management
• Ensure compliance with Amazon’s standards and regulations
• Build relationships with cross-functional teams and key stakeholders
• Identify and implement process optimization opportunities
• Manage resource allocation and staffing needs

BASIC QUALIFICATIONS

• Proven team management experience with strong leadership capabilities and track record of developing high-performing teams • Advanced analytical and problem-solving skills for navigating complex organizational challenges • Exceptional stakeholder management abilities and leadership engagement skills • Demonstrated expertise in driving continuous improvement initiatives in quality assurance operations • Strong decision-making abilities with excellent communication and interpersonal skills

PREFERRED QUALIFICATIONS

Experience with process improvement/quality control tools and methods. Experience leading cross-functional audit programs and demonstrated success in driving continuous improvement initiatives. Professional certifications such as ASQ CQA (Certified Quality Auditor) or Lean Six Sigma initiatives. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
Manager Data Services Consulting for UKG is an integral member of a dynamic organization responsible for managing a team of skilled data consultants of our Human Capital Management products. The team is accountable for delivering high-quality data consulting services to our customers and is responsible for accurately converting data from customers' source system(s) into UKG Ready. Skills essential to this role are strong analysis, change control, consulting, organization, written and verbal communication. Functional and technical knowledge of HCM and Payroll systems strongly desired.
The individual guides the internal team members and as well assists customers with the extraction and transformation of source system data, offers strategic advice and informs on best practices relative to successful UKG Ready data conversion.
Primary/Essential Duties and Key Responsibilities:
- Proactively communicate with stakeholders to keep them apprised of project status assigned to the team
- Ensure projects are on track with assigned responsibilities and project timeline and effectively implement change-control.
- Maintain high level of team productivity, supporting multiple projects, and meet project requirements
- Provide support to team members (e.g., mentoring, knowledge transfer) including developing and delivering knowledge transfer sessions on new tools and processes as needed/requested
- Serve as an escalation point for resolving issues with extracted/converted data
- Provide ideas and support to functional project resources to promote efficiencies and increased customer satisfaction levels
- Successfully assist or shadow System Consultant on launch projects to gain a better understanding of system configuration and apply that knowledge to add more value during the data conversion process
- Serve as Technical Project Lead on complex multi-resource conversions
- Develop and deliver knowledge transfer sessions to the team on new tools, processes and best practices to drive efficiency
- Work closely with the Team Leads and Operations team in the development and testing of new tools and processes
- Conduct and/or participate in interviews to evaluate Data Services Consulting candidates
- Create a collaborative environment within the direct business team and throughout UKG company.
- Encourage open and honest communication within direct team as well as across the organization.
- Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves.
- Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.
- Ensure all personal and team administrative tasks are completed timely and accurately.
Normal Activities conducted by the team members:
- Collaborate and conduct a full and thorough data analysis and provide input to customers and internal teams on best practices for data management and data cleanup
- Interpret, validate, and convert data from source system(s) to target system including demographic data, taxation, benefits, payroll balances, additional tables, contacts, dependents, beneficiaries, and optional data including job history, status history, check detail history, platform configurable field data, and complex elements (e.g., system setup tables, employee pictures and documents)
- Utilize available data conversion tools, templates, and documentation to promote efficiency and standardization in compliance with UKG's data conversion methodology
- Provide input on data conversion methodology and process improvements
Required Qualifications:
- Able to lead a medium team, takes initiative to lead and develop, able to set and manage expectations.
- Customer-focused, positive and professional attitude
- Organized, detail oriented, accurate and responsive, Results driven orientation, project management.
- Working experience of ETL, data consulting, BI / Reporting.
- Experience in SQL Database, Programming, and Transact SQL, Data Services Consulting team
Preferred Qualifications:
- Prior experience with Human Capital Management Software
- Prior knowledge or experience in People data, organization data, payroll data and other streams of HCM data.
- UKG HCM/Payroll Product Knowledge or other Payroll/HR Systems
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Responsibilities

We are currently seeking a Expert to join the Sourcing Market Data Services. The individual needs to be a dynamic, highly client-focused individual with proven experience within Market Data.

The individual will have experience in working with the main suppliers in globally of Market Data.

Main responsibilities will include:

• Establish and maintain strong relationships with internal, client and supplier stakeholders.
• Conduct market tenders, benchmark activities and manage the evaluation across cross-functional teams to determine selected suppliers.
• Sourcing of indirect spend category Market Data Services globally.
• Lead, prepare and execute the RF(x) processes.
• Support analysis of proposals and producing recommendations.
• Negotiate deals to achieve optimal commercial, products/services, compliance and contractual outcomes
• Draft contracts based on standard terms and conditions.
• Identify ways to improve related business-as-usual processes.
• Day-to-day operational process management and support of relevant operational and P2P processes to ensure accurate and timely ordering and receipt of goods and services.

Requirements

• University degree in Business Administration, Finance, Economics, Supply Chain Management or equal (bachelor’s degree).
• General understanding of Sourcing Operations and Tactical Buying processes and best practice.
• Minimum (5+ years) of progressive experience in indirect procurement and 5+ years in specific category of Market Data Services in an international (corporate) environment.
• Experience in review, negotiation, and execution of contracts with vendors.
• Experienced in conducting tenders (RFI, RFP, RFQ).
• Specific know-how in Market Data Services and other professional services is preferred.
• Understanding of typical risks and contractual mitigation/management of such. Problem-solving, relationship management, escalation management and influencing skills with a strong customer-service orientation.
• High attention to details.
• Experience in working with market leading sourcing tools/systems would be a plus.
• Excellent English (native, C1 or equivalent) written and verbal communication skills. Any additional language considered a plus

Responsibilities
We are currently seeking a Expert to join the Sourcing Market Data Services. The individual needs to be a dynamic, highly client-focused individual with proven experience within Market Data.
The individual will have experience in working with the main suppliers in globally of Market Data.
Main responsibilities will include:
Establish and maintain strong relationships with internal, client and supplier stakeholders.
Conduct market tenders, benchmark activities and manage the evaluation across cross-functional teams to determine selected suppliers.
Sourcing of indirect spend category Market Data Services globally.
Lead, prepare and execute the RF(x) processes.
Support analysis of proposals and producing recommendations.
Negotiate deals to achieve optimal commercial, products/services, compliance and contractual outcomes
Draft contracts based on standard terms and conditions.
Identify ways to improve related business-as-usual processes.
Day-to-day operational process management and support of relevant operational and P2P processes to ensure accurate and timely ordering and receipt of goods and services.
Requirements
University degree in Business Administration, Finance, Economics, Supply Chain Management or equal (bachelor’s degree).
General understanding of Sourcing Operations and Tactical Buying processes and best practice.
Minimum (5+ years) of progressive experience in indirect procurement and 5+ years in specific category of Market Data Services in an international (corporate) environment.
Experience in review, negotiation, and execution of contracts with vendors.
Experienced in conducting tenders (RFI, RFP, RFQ).
Specific know-how in Market Data Services and other professional services is preferred.
Understanding of typical risks and contractual mitigation/management of such. Problem-solving, relationship management, escalation management and influencing skills with a strong customer-service orientation.
High attention to details.
Experience in working with market leading sourcing tools/systems would be a plus.
Excellent English (native, C1 or equivalent) written and verbal communication skills. Any additional language considered a plus