34 Debt Recovery jobs in India
Debt Recovery Agent
Andheri, Maharashtra
Weekday AI
Posted today
Job Viewed
Job Description
This role is for one of Weekday’s clients
Salary range: Rs 25000 - Rs 6000 (ie INR 2.5-6 LPA)
Min Experience: 2 years
Location: Andheri West
JobType: full-time
Requirements
We are seeking a motivated and results-driven Debt Recovery Agent to join our team, with a primary focus on banking debt recovery . The ideal candidate will have strong communication skills in English and a proven ability to manage sensitive financial discussions with professionalism and persistence. This role requires working closely with debtors to negotiate settlements, monitor account progress, and escalate cases where necessary — all while adhering to UAE regulatory frameworks and company policies.
Key Responsibilities: 1. Debt Follow-up and Communication- Contact delinquent customers through various channels including phone, email, and in-person visits to follow up on overdue payments .
- Maintain a professional and empathetic tone while encouraging repayment and discussing debt resolution options.
- Clearly explain outstanding balances, interest rates, and repayment terms to customers.
- Negotiate and finalize repayment plans in accordance with internal guidelines and customer affordability.
- Ensure that all payment arrangements are documented accurately and that commitments are followed up diligently.
- Offer structured advice to customers on managing their debt in alignment with financial literacy standards.
- Maintain up-to-date and detailed records of collection activities, customer communications, and payment agreements in the system.
- Monitor payment schedules and track progress toward debt resolution.
- Update account statuses in real-time to reflect customer actions and outcomes.
- Identify and escalate non-responsive or high-risk accounts to senior management or legal teams for further action.
- Collaborate with internal teams such as compliance, legal, and customer service to ensure coordinated handling of cases.
- Ensure all collection efforts are compliant with UAE laws , financial regulations, and internal operating procedures.
- Generate and present weekly, monthly, and quarterly reports outlining collection metrics, delinquency trends, and case outcomes.
- Analyze recovery patterns and provide insights to management for process improvement and strategic adjustments.
- Contribute to departmental performance goals by meeting individual and team collection targets.
- Minimum 2 years of experience in banking debt recovery , financial collections, or a similar role.
- Strong verbal and written communication skills in English; proficiency in other languages (e.g., Arabic) is a plus.
- Skilled in negotiation , conflict resolution, and sensitive financial communication.
- Working knowledge of debt collection laws and financial regulations in the UAE .
- Proficient in using CRM systems, spreadsheets, and collection software tools.
- Highly organized with attention to detail and accurate documentation.
- Self-driven with a professional attitude and strong sense of ethics.
This advertiser has chosen not to accept applicants from your region.
0
Debt Recovery Agent
Kolkata, West Bengal
Kickstart Business
Posted today
Job Viewed
Job Description
Below are the major duties, tasks, and responsibilities that commonly make up a debt recovery agent job description:
- Review the details and terms of sales and loans
- Produce reports for the management of the organization
- Remove the names of deceased people from records
- Follow established federal and state laws on debt recovery
- Purge debts when fully recovered
- Initiate steps for debt collection using the most viable means employable
- Send reports of statements of delinquencies to credit bureau office
- Record any new commitment to recover debt
- Initiate repayment plans and new terms of sale for debtors of the organization
- Collect payments on behalf of the organization
- Create and keep record of people owing the organization
- Organize the list according to the magnitude of the debts owed the organization
- Use available database to track customers or individuals who owe the organization
- Keep in touch with customers owing the organization
- Make use of computer to handle skip tracing
- Ensure accurate record of debtors’ basic information
- Listen to debtors or customers of the organization to know how to go about the debt
- Give viable options to debtors of the organization on how to pay up their debts
- Could offer advice or refer debtors to counselors for proper guidance
- Analyze and resolve discrepancies
- Entertain questions and complaints from debtors
- Create an atmosphere of trust with the debtors to prevent future problems
- Update accounts and databases regularly for the organization
- Maintain a high level of confidentiality of the organization with its customers/debtors
- Could assistant the organization in resorting to legal actions if need be
- Maintain customer policies and procedures.
**Debt Recovery Agent Requirements - Skills, Knowledge, and Abilities for a Career Success**
Here are major requirements most recruiters/employers may want you to meet to be hired if you are seeking to work as a debt recovery agent:
- Education: For this job, a minimum of High School diploma and a rudimentary knowledge of bookkeeping is a must.
Also, certifications and sufficient knowledge of accounting will be appreciated.
In addition, trainings on communication could be handy in this job.
Additional certificates on business related courses would be highly appreciated too.
- Experience: 1-3 years of experience on the debt recovery agent job or a similar one will be highly regarded.
This is because this job will require lots of experience in debt recovery and relationship building in the process.
- Knowledge: A prospective debt recovery agent should be well knowledgeable in business and accounting.
He/she should boast of adequate knowledge of business operations and management.
Skills: To work as a debt recovery agent will require the skills below:
- Excellent communication skills
- Good negotiation skills and persuasion
- Empathy and sympathy
- Ability to use major database software tools
- Ability to meet deadlines and handle multiple tasks simultaneously
- Great planning and multitasking skills to ensure delivery of excellent jobs
- Interpersonal skills
- Great persistence amid pressure
- Ability to work independently and also in a group
- Creativity to help proffer solutions outside lawsuits
- Good listening skills
- Attention to details
- Great time management skills
- Good customer services skills
- Strong ability to adapt quickly and work effectively in a fast paced environment
- Great analytical skills to help reason and think out a way forward with each unique case.
- Professionalism: The work of a debt recovery agent is quite a tricky one which demands professional attitude at every point in this job.
A debt recovery agent must present themselves professional to both the organization they work for and the customers of the organization.
They can consider themselves as the representative of the organization and as such should treat the customers the way the organization in itself will want the customers to be treated.
Conclusion
This post is helpful to individuals interested in the debt recovery agent career, to learn the duties and responsibilities that characterize the role.
With this knowledge they will be able to make the right decision about becoming a debt recovery agent.
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Entally, Kolkata - 700015, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (preferred)
**Speak with the employer**
+91
- Review the details and terms of sales and loans
- Produce reports for the management of the organization
- Remove the names of deceased people from records
- Follow established federal and state laws on debt recovery
- Purge debts when fully recovered
- Initiate steps for debt collection using the most viable means employable
- Send reports of statements of delinquencies to credit bureau office
- Record any new commitment to recover debt
- Initiate repayment plans and new terms of sale for debtors of the organization
- Collect payments on behalf of the organization
- Create and keep record of people owing the organization
- Organize the list according to the magnitude of the debts owed the organization
- Use available database to track customers or individuals who owe the organization
- Keep in touch with customers owing the organization
- Make use of computer to handle skip tracing
- Ensure accurate record of debtors’ basic information
- Listen to debtors or customers of the organization to know how to go about the debt
- Give viable options to debtors of the organization on how to pay up their debts
- Could offer advice or refer debtors to counselors for proper guidance
- Analyze and resolve discrepancies
- Entertain questions and complaints from debtors
- Create an atmosphere of trust with the debtors to prevent future problems
- Update accounts and databases regularly for the organization
- Maintain a high level of confidentiality of the organization with its customers/debtors
- Could assistant the organization in resorting to legal actions if need be
- Maintain customer policies and procedures.
**Debt Recovery Agent Requirements - Skills, Knowledge, and Abilities for a Career Success**
Here are major requirements most recruiters/employers may want you to meet to be hired if you are seeking to work as a debt recovery agent:
- Education: For this job, a minimum of High School diploma and a rudimentary knowledge of bookkeeping is a must.
Also, certifications and sufficient knowledge of accounting will be appreciated.
In addition, trainings on communication could be handy in this job.
Additional certificates on business related courses would be highly appreciated too.
- Experience: 1-3 years of experience on the debt recovery agent job or a similar one will be highly regarded.
This is because this job will require lots of experience in debt recovery and relationship building in the process.
- Knowledge: A prospective debt recovery agent should be well knowledgeable in business and accounting.
He/she should boast of adequate knowledge of business operations and management.
Skills: To work as a debt recovery agent will require the skills below:
- Excellent communication skills
- Good negotiation skills and persuasion
- Empathy and sympathy
- Ability to use major database software tools
- Ability to meet deadlines and handle multiple tasks simultaneously
- Great planning and multitasking skills to ensure delivery of excellent jobs
- Interpersonal skills
- Great persistence amid pressure
- Ability to work independently and also in a group
- Creativity to help proffer solutions outside lawsuits
- Good listening skills
- Attention to details
- Great time management skills
- Good customer services skills
- Strong ability to adapt quickly and work effectively in a fast paced environment
- Great analytical skills to help reason and think out a way forward with each unique case.
- Professionalism: The work of a debt recovery agent is quite a tricky one which demands professional attitude at every point in this job.
A debt recovery agent must present themselves professional to both the organization they work for and the customers of the organization.
They can consider themselves as the representative of the organization and as such should treat the customers the way the organization in itself will want the customers to be treated.
Conclusion
This post is helpful to individuals interested in the debt recovery agent career, to learn the duties and responsibilities that characterize the role.
With this knowledge they will be able to make the right decision about becoming a debt recovery agent.
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Entally, Kolkata - 700015, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (preferred)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
1
Debt Recovery Agent
Noida, Uttar Pradesh
Offshoot Agency Pvt Ltd
Posted today
Job Viewed
Job Description
Calling to customers to remind about their due payment of Loan, EMI’s and bills. Recovery/ Collection of their due payments.
**Minimum Qualification Criteria: -**
Ø DRA certified from IIBF (Indian Institute of Banking & Finance)
Ø Undergraduate / Graduate.
**Responsibilities**:
Ø Reminder call for due payment.
Ø To persuade late
- or non-payers to repay the amounts they borrowed.
Ø EMI Collection / Loan recovery.
Ø Should be punctual.
**Desirable qualifications**:
Ø Good Communication skills.
Ø Good collection & recovery skills and knowledge of tracing.
Ø Prior experience in Collection process shall be preferred.
Ø Must be willing to work with the team members.
Ø Language Known - English, Hindi, (Any regional language)
Ø Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
Ø Must have a keen eye for detail and follow instructions.
Ø Should have good negotiation skills and be able to influence people.
Walk-In Interview - Kindly come for an Interview with your updated resume & copy of Aadhar card at given address:
- Offshoot, F - 19, Sector -8, Noida, Uttar Pradesh
WhatsApp (HR) -
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
Work Location: In person
**Minimum Qualification Criteria: -**
Ø DRA certified from IIBF (Indian Institute of Banking & Finance)
Ø Undergraduate / Graduate.
**Responsibilities**:
Ø Reminder call for due payment.
Ø To persuade late
- or non-payers to repay the amounts they borrowed.
Ø EMI Collection / Loan recovery.
Ø Should be punctual.
**Desirable qualifications**:
Ø Good Communication skills.
Ø Good collection & recovery skills and knowledge of tracing.
Ø Prior experience in Collection process shall be preferred.
Ø Must be willing to work with the team members.
Ø Language Known - English, Hindi, (Any regional language)
Ø Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
Ø Must have a keen eye for detail and follow instructions.
Ø Should have good negotiation skills and be able to influence people.
Walk-In Interview - Kindly come for an Interview with your updated resume & copy of Aadhar card at given address:
- Offshoot, F - 19, Sector -8, Noida, Uttar Pradesh
WhatsApp (HR) -
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
2
Debt recovery agent-Field
Kalaburagi, Karnataka
Digitide
Posted today
Job Viewed
Job Description
Company Overview
Digitide started with a simple vision: to transform business operations and drive growth for enterprises globally. For over 20 years, we have been at the forefront of creating lasting impacts through AI-led digital solutions and smart business processes. With a global presence in 40 locations across 5 countries, Digitide provides transformative solutions that help businesses adapt and thrive. We are a committed partner driving meaningful impact every day in the IT Services and IT Consulting industry.
Job Overview
We are seeking a dedicated Debt Recovery Agent Field to join our team at Digitide. This is a full-time role located in Kalaburgi, Bidar, Visakhapatnam, Guntur, Nandyal, Nellore, and Cuddapah. The ideal candidate will be responsible for managing debt collections and customer appointments. They will work diligently to recover outstanding debts while maintaining professionalism and compliance with relevant regulations.
Qualifications and Skills
- The candidate must possess excellent negotiation and communication skills to effectively manage debt recovery processes.
- Prior experience in the collections industry is paramount to understand the nuances of debt recovery efforts.
- Strong organizational skills are necessary for managing appointments and maintaining meticulous records of transactions.
- Proficiency in problem-solving to overcome potential barriers encountered during debt recovery activities.
- Proficiency with data management and reporting tools to track collection progress efficiently.
- Deep understanding and adherence to financial regulations and compliance standards that govern collections processes.
- Must have the ability to work independently as well as collaboratively within a team to achieve established targets.
- Must have HSC as a minimum educational qualification to be considered suitable for this role.
- Collections (Mandatory skill), Fix the Appointment (Mandatory skill), and DRA CERTIFICATE (Mandatory skill) are essential for this role.
Roles and Responsibilities
- Proactively engage with clients to assess outstanding debts and establish recovery plans tailored to their circumstances.
- Coordinate and fix appointments with clients to discuss repayment strategies and address any queries or concerns.
- Maintain detailed records of all communication and transactions related to debt collection activities.
- Monitor outstanding accounts and follow up with clients as necessary to ensure timely payments are received.
- Collaborate with team members to develop best practices and strategies for efficient debt recovery.
- Ensure compliance with legal and regulatory requirements during the debt collection process.
- Provide feedback and insights to management regarding the effectiveness of current debt recovery strategies.
- Utilize strong communication skills to maintain professional relationships with clients while recovering outstanding debts.
This advertiser has chosen not to accept applicants from your region.
3
Tele Debt Recovery Agent
Kolkata, West Bengal
RGAssociates
Posted today
Job Viewed
Job Description
Urgent Requirement for **(DRA Certified ) TELE** **DEBT RECOVERY AGENTS** for **SBI,HDFC, YES BANK & Kotak Mahindra Ltd.**
Roles and responsibilities:
- Monitoring accounts to identify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.
**Job Types**: Permanent, Full-time
**Salary**: ₹12,000.00 - ₹45,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
License/Certification:
- DRA CERTIFICATION from IIBF (required)
**Speak with the employer**
+91
Roles and responsibilities:
- Monitoring accounts to identify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.
**Job Types**: Permanent, Full-time
**Salary**: ₹12,000.00 - ₹45,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
License/Certification:
- DRA CERTIFICATION from IIBF (required)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
4
Field Debt Recovery Agent
Kolkata, West Bengal
RGAssociates
Posted today
Job Viewed
Job Description
Urgent Requirement for **(DRA Certified ) Field** **DEBT RECOVERY AGENTS** for **SBI,HDFC, YES BANK & Kotak Mahindra Ltd.**
Roles and responsibilities:
- Monitoring accounts to identify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.
**Job Types**: Permanent, Part-time, Full-time, Fresher
**Salary**: ₹12,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
License/Certification:
- DRA certification from IIBF (required)
**Speak with the employer**
+91
Roles and responsibilities:
- Monitoring accounts to identify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.
**Job Types**: Permanent, Part-time, Full-time, Fresher
**Salary**: ₹12,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
License/Certification:
- DRA certification from IIBF (required)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
5
Tele Debt Recovery Agent
RGAssociates
Posted today
Job Viewed
Job Description
Urgent Requirement for **(DRA Certified )TELE** **DEBT RECOVERY AGENTS** for **SBI,HDFC, YES BANK & Kotak Mahindra Ltd.**
Roles and responsibilities:
- Monitoring accounts to identify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.dentify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
License/Certification:
- DRA CERTIFICATION (required)
**Speak with the employer**
+91
Roles and responsibilities:
- Monitoring accounts to identify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.dentify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
License/Certification:
- DRA CERTIFICATION (required)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
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6
Debt Recovery Agent (Dra)
Delhi, Delhi
Hi-Tek Syndicate
Posted today
Job Viewed
Job Description
**Designation: Collection Manager / Collection Supervisor / Team Leader/ Tele Caller**
Responsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN Bihar locations, through a team of Field Executives and Field Supervisors
Motivation and maintaining mínimal attrition for team FOS & Telecaller aligned to respective zone to drive consistency in performance
Manage Collection efficiencies/ Resolution/ Product of flows/ NCL /Settlement waivers/ Extraction rate and other portfolio health indicators
Formulating collection strategies for the state basis market dynamics, portfolio spread/segmentation and business requirements
**Compliance**
Ensure compliance with business policy, collections procedures and audit requirements
Monitor compliance and audit requirements with down team during location visit
Measures of Success (Define the Outcomes expected of the role)
Compliance score
**Skills set required**
- Should possess strong execution skills along with ability to identify root causes of problems; generate and evaluate alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions
- Strong team management skills.
- Well versed in MS-Excel.
- Forecasting skills
- Good communication and interpersonal skills with evidence of teamwork and collaboration
- Excellent listening,problem solving, analytical skills and Conflict management skills
**Must Have Qualification**
Post-Graduate / Graduate Degree or equivalent educational qualifications
Loans and Credit Card knowledge along with good understanding of Collection Processes
Relevant Experience in the field.
1. Team Leader - Minimum 1-2 Year Required in Collection Process.
2. Collection Supervisor - Minimum 2-3 Years Required in Collection Process.
3. Collection Manager - Minimum 5-8 Years Required in Collection Process.
** 3-4 years Team management experience in Collections.**
Preferred Industry:
Loan / Credit Card / Banking Collections
Role: Collection / Recovery Manager
Employment Type: Full Time, Permanent
Education: Any Graduate / Postgraduate
**Salary**: Negotiable
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
License/Certification:
- DRA (Debt Recovery Agent) Certificate (preferred)
Willingness to travel:
- 25% (preferred)
Responsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN Bihar locations, through a team of Field Executives and Field Supervisors
Motivation and maintaining mínimal attrition for team FOS & Telecaller aligned to respective zone to drive consistency in performance
Manage Collection efficiencies/ Resolution/ Product of flows/ NCL /Settlement waivers/ Extraction rate and other portfolio health indicators
Formulating collection strategies for the state basis market dynamics, portfolio spread/segmentation and business requirements
**Compliance**
Ensure compliance with business policy, collections procedures and audit requirements
Monitor compliance and audit requirements with down team during location visit
Measures of Success (Define the Outcomes expected of the role)
Compliance score
**Skills set required**
- Should possess strong execution skills along with ability to identify root causes of problems; generate and evaluate alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions
- Strong team management skills.
- Well versed in MS-Excel.
- Forecasting skills
- Good communication and interpersonal skills with evidence of teamwork and collaboration
- Excellent listening,problem solving, analytical skills and Conflict management skills
**Must Have Qualification**
Post-Graduate / Graduate Degree or equivalent educational qualifications
Loans and Credit Card knowledge along with good understanding of Collection Processes
Relevant Experience in the field.
1. Team Leader - Minimum 1-2 Year Required in Collection Process.
2. Collection Supervisor - Minimum 2-3 Years Required in Collection Process.
3. Collection Manager - Minimum 5-8 Years Required in Collection Process.
** 3-4 years Team management experience in Collections.**
Preferred Industry:
Loan / Credit Card / Banking Collections
Role: Collection / Recovery Manager
Employment Type: Full Time, Permanent
Education: Any Graduate / Postgraduate
**Salary**: Negotiable
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
License/Certification:
- DRA (Debt Recovery Agent) Certificate (preferred)
Willingness to travel:
- 25% (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Debt recovery agent-Field
Digitide
Posted 20 days ago
Job Viewed
Job Description
Company Overview
Digitide started with a simple vision: to transform business operations and drive growth for enterprises globally. For over 20 years, we have been at the forefront of creating lasting impacts through AI-led digital solutions and smart business processes. With a global presence in 40 locations across 5 countries, Digitide provides transformative solutions that help businesses adapt and thrive. We are a committed partner driving meaningful impact every day in the IT Services and IT Consulting industry.
Job Overview
We are seeking a dedicated Debt Recovery Agent Field to join our team at Digitide. This is a full-time role located in Kalaburgi, Bidar, Visakhapatnam, Guntur, Nandyal, Nellore, and Cuddapah. The ideal candidate will be responsible for managing debt collections and customer appointments. They will work diligently to recover outstanding debts while maintaining professionalism and compliance with relevant regulations.
Qualifications and Skills
- The candidate must possess excellent negotiation and communication skills to effectively manage debt recovery processes.
- Prior experience in the collections industry is paramount to understand the nuances of debt recovery efforts.
- Strong organizational skills are necessary for managing appointments and maintaining meticulous records of transactions.
- Proficiency in problem-solving to overcome potential barriers encountered during debt recovery activities.
- Proficiency with data management and reporting tools to track collection progress efficiently.
- Deep understanding and adherence to financial regulations and compliance standards that govern collections processes.
- Must have the ability to work independently as well as collaboratively within a team to achieve established targets.
- Must have HSC as a minimum educational qualification to be considered suitable for this role.
- Collections (Mandatory skill), Fix the Appointment (Mandatory skill), and DRA CERTIFICATE (Mandatory skill) are essential for this role.
Roles and Responsibilities
- Proactively engage with clients to assess outstanding debts and establish recovery plans tailored to their circumstances.
- Coordinate and fix appointments with clients to discuss repayment strategies and address any queries or concerns.
- Maintain detailed records of all communication and transactions related to debt collection activities.
- Monitor outstanding accounts and follow up with clients as necessary to ensure timely payments are received.
- Collaborate with team members to develop best practices and strategies for efficient debt recovery.
- Ensure compliance with legal and regulatory requirements during the debt collection process.
- Provide feedback and insights to management regarding the effectiveness of current debt recovery strategies.
- Utilize strong communication skills to maintain professional relationships with clients while recovering outstanding debts.
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8
Debt Recovery Officer
Chennai, Tamil Nadu
Sunask Finance
Posted today
Job Viewed
Job Description
**Salary**: ₹12,500.00 - ₹25,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Are you comfortable doing field work 5 days a week in and around Chennai?
**Experience**:
- Vehicle Finance Company: 1 year (preferred)
**Benefits**:
- Commuter assistance
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Are you comfortable doing field work 5 days a week in and around Chennai?
**Experience**:
- Vehicle Finance Company: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
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