8 Debt Recovery jobs in India
Debt recovery agent-Field
Posted 9 days ago
Job Viewed
Job Description
Company Overview
Digitide started with a simple vision: to transform business operations and drive growth for enterprises globally. For over 20 years, we have been at the forefront of creating lasting impacts through AI-led digital solutions and smart business processes. With a global presence in 40 locations across 5 countries, Digitide provides transformative solutions that help businesses adapt and thrive. We are a committed partner driving meaningful impact every day in the IT Services and IT Consulting industry.
Job Overview
We are seeking a dedicated Debt Recovery Agent Field to join our team at Digitide. This is a full-time role located in Kalaburgi, Bidar, Visakhapatnam, Guntur, Nandyal, Nellore, and Cuddapah. The ideal candidate will be responsible for managing debt collections and customer appointments. They will work diligently to recover outstanding debts while maintaining professionalism and compliance with relevant regulations.
Qualifications and Skills
- The candidate must possess excellent negotiation and communication skills to effectively manage debt recovery processes.
- Prior experience in the collections industry is paramount to understand the nuances of debt recovery efforts.
- Strong organizational skills are necessary for managing appointments and maintaining meticulous records of transactions.
- Proficiency in problem-solving to overcome potential barriers encountered during debt recovery activities.
- Proficiency with data management and reporting tools to track collection progress efficiently.
- Deep understanding and adherence to financial regulations and compliance standards that govern collections processes.
- Must have the ability to work independently as well as collaboratively within a team to achieve established targets.
- Must have HSC as a minimum educational qualification to be considered suitable for this role.
- Collections (Mandatory skill), Fix the Appointment (Mandatory skill), and DRA CERTIFICATE (Mandatory skill) are essential for this role.
Roles and Responsibilities
- Proactively engage with clients to assess outstanding debts and establish recovery plans tailored to their circumstances.
- Coordinate and fix appointments with clients to discuss repayment strategies and address any queries or concerns.
- Maintain detailed records of all communication and transactions related to debt collection activities.
- Monitor outstanding accounts and follow up with clients as necessary to ensure timely payments are received.
- Collaborate with team members to develop best practices and strategies for efficient debt recovery.
- Ensure compliance with legal and regulatory requirements during the debt collection process.
- Provide feedback and insights to management regarding the effectiveness of current debt recovery strategies.
- Utilize strong communication skills to maintain professional relationships with clients while recovering outstanding debts.
Debt Recovery and Collection Lead
Posted 1 day ago
Job Viewed
Job Description
**Job Family Group:**
Finance
**Worker Type:**
Regular
**Posting Start Date:**
September 16, 2025
**Business unit:**
Finance
**Experience Level:**
Experienced Professionals
**Job Description:**
**Job Purpose**
This role is responsible for managing Credit Operations (Collections Process & recovery) for Shell Operating Units and Lines of Business under FO scope. This role will be fully responsible for Collections and Recovery Process within support OU/LoBs with medium complexity of scope. The role requires maximizing commercial opportunities where credit can play a part in delivering strong margins whilst taking acceptable credit risks. This will require maintaining strong working relationships with several stakeholders from Finance, OTC and Sales Team with primary accountabilities such as:
**Debt management**
+ Responsible for the efficient and effective management of credit risk on OU level according to Downstream Credit Manual (DCM) and direction from the credit authorities. Efficient and effective management of the accounts receivable by managing collection activities, minimizing overdue debts and negotiate and approve refinancing of overdue debts.
+ Maintain sustainable cash flows through efficient collections and allocation of incoming payments and responsible for providing authorized approval for release of credit blocked orders and taking credit decisions, according to relevant MOA threshold (if applicable).
+ Lead the PARCO commentary, Open Line item calls and DC review calls , OCC calls at appropriate frequency to manager DS India Credit KPIs. Maintain issue log, Project log, CO-Credit Log, and PE Credit Log to drive operational and strategic discussions
+ Participate in engagement forums, Lead topic(s) in team/VM huddle. Onboard new joiner's until Teach Back Sessions and continuous coach and drive motivation of the DCs by active engagement and providing real time feedback to ROMs to promote a culture of continuous people development.
+ Responsible for establishing and adhering to a strong internal controls environment to ensure the integrity of financial results. Being a control owner for all applicable process step controls on the OU/LoB level and providing assurance that adequate and effective controls are in place to safeguard company assets. Taking full responsibility for the quality of the controls on the OU level and being the first contact person for internal and external auditors, as well as R&A.
+ Build and develop a culture of Customer Care and develop networks with OTC, as well as Sales organization
+ Additionally, this position will be responsible for engaging and managing effective relationships with key stakeholders within Finance Operations, Finance in the Business, OTC and Sales, to ensure that alignment of objectives takes place, delivery of functional plan is achieved, and targets are met.
+ SMEs to support migration activities by ensuring proper handover and assess staff readiness together with line managers and Backup plan for team and Regular KT sessions .
+ Drive people upskilling and future skilling team members. Champion the behaviors expected throughout the team. Lead, develop and evolve relationship other Risk Managers, ensuring sharing best practice and collaboration wherever possible.
+ Embed learnings and follow LFI procedure, Ensure compliance with corporate and local policies and procedures, Ensure IO test passed successfully.
**Debt Recovery**
+ Act as primary focal point on Debt Recovery portfolio and strategy matters to all key stakeholders. Responsible for formulating Debt Recovery Strategy for the specified business segments/OUs, underpinned by agreed RDS Credit Integrated Process Plan (IPP). Alignment with credit & finance managers on Credit Strategies via providing full transparency on portfolio performance to optimize bad debt recoverability.
+ Provide credit functional insight into all decisions to manage debt recovery portfolio as set out in the DS Credit Manual. Responsible for DS India Credit Debt Recovery policy, Debt Recovery Credit KPIs (Strategic & Management) targets setting, the overall deliveries of these Credit KPIs/IPPs for the supported COBs. Ensure that relevant policies (e.g. DS Credit Manual) are fit for purpose for the supported debt recovery scope.
+ Monitor and manage assigned portfolio of overdue accounts, ensuring timely follow-ups and resolution. Maintain sustainable cash flows through efficient collections of recognized bad debt.
+ Liaise with customers through calls, emails, site visits, and formal meetings to recover outstanding dues. Calculate and advise on provisions when debts are considered doubtful in ensuring customers are appropriately reassessed to determine provisions for recovery, in relevant timeframe (as per the DCM) and relevant bad debts are appropriately handled and acted upon.
+ Act as primary FP for internal/external auditors for debt recovery-related matters. Coordinate consolidation of relevant MI for the business to drive data-driven portfolio management.
+ Negotiate repayment terms, settlements, and restructuring proposals, in line with credit strategy/DCM/DCG. Collaborate with external legal counsel, collection agencies, and internal legal teams for initiating legal action where necessary.
+ Prepare recovery status reports and dashboards for highlighting key risks and recovery opportunities. Stay abreast of regulatory frameworks related to debt recovery and ensure full compliance in recovery processes.
+ Support in developing and implementing debt recovery strategies and operational procedures and Identify early warning signals of potential defaults and suggest preventive measures.
+ Realize and operationalize a range of digitalization agenda through relevant Credit IPP, as well as external market information, including delivery of off-the-shelf solutions for Debt Recovery process .
**Job Knowledge, Skills & Experience**
+ Minimum of 5 years of experience in finance/accounting
+ **Debt Recovery and Debt Management is highly required for this role.**
+ Bachelor's in finance, Accounting or related business degree; MBA or Chartered Accountancy a plus.
+ Strong commercial acumen
+ Excellent interpersonal, communication (verbal and written), and stakeholder management skills. Must have the professional competence and confidence to work effectively with both internal and external customers.
+ Strong influencing and negotiating skills with ability to make tough decisions and assume accountability for those decisions.
+ Ability to work decisions / issues to a satisfactory conclusion while maintaining customer relationships.
+ Must be positive, assertive, and self-motivated to achieve results. A strong team player and demonstrated evidence of leadership skills.
+ Ability to analyze, interpret and visualize data to effectively convey insights and inform business decisions.
+ **Hindi Language required**
**Key Competences**
**Leadership**
+ Delivers Results
+ Motivates, Coaches & Develops
+ Displays Personal Effectiveness
**Functional Competencies**
+ Risk Evaluation
+ Advanced Financial Knowledge
+ Credit Terminology and Process
+ Commercial Mindset
+ Negotiating
+ Risk Management
+ Business/Industry/Country Knowledge
+ Financial Drivers for Credit
+ Integrated Credit Position/Impact
+ Business Partnering / CVP
**Key Stakeholders:**
+ Regional Credit Leadership Team, NSMs, Risk Managers, Global Debt Recovery Analysts Community, if needed Commercial GMs, other CoEs Senior Stakeholders (Treasury, Tax, FTM), External Collection Agencies, External and Internal Legal
**After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell.**
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**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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Disaster Recovery Specialist
Posted 5 days ago
Job Viewed
Job Description
Required:
• 5+ years in experience in AWS cloud or cyber recovery in AWS.
• Linux administration and networking expertise
• Proficiency in IaC and automation: Terraform, Python
• Experience with AWS Elastic Disaster Recovery service/Veeam/Commvault etc
• Strong experience with AWS security
Preferred:
• Ansible Certification (RHCE/EX407) required or in-progress.
• Experience building isolated recovery environments (IREs) and cyber vault strategies.
• Industry experience in healthcare, finance, or government sectors with strict cyber recovery requirements.
Good to have
• DevOps automation
• Docker Kubernetes
Disaster Recovery Specialist
Posted 23 days ago
Job Viewed
Job Description
Disaster Recovery Specialist
Job Overview
As a Disaster Recovery Specialist, you will be responsible for developing, automating, maintaining, and improving the disaster recovery program of the company. You will be responsible for developing and implementing projects for all aspects of disaster recovery including planning, testing, and execution. You will also be responsible for maintaining the tools and procedure documents.
Responsibilities and Duties
Ensure setting up of new DR sites, bringing improvements in existing DR sites and upgrade the same.
Design and implement projects to automate the DR activities and improve the RTO & RPO.
Bring new solutions/tools to detect configuration drift at various levels between Production & DR sites.
Planning the drill calendar for business and infra applications and driving to completion.
Update and report the status of Projects, Drills and Exceptions to the stakeholders.
- Perform RCA and periodically analyze the outcome of drills to identify the gaps and get more controls built and to check the sync at OS, App, DB, Network, and Security levels .
- Get the drill run books reviewed regularly by all SMEs.
Willing to work hands-on to deliver given project.
Work collaboratively with OEM/vendor/partner for deployment of tools and automation solutions for capacity forecasting, predictability of failure, zero touch operation and auto healing.
Build standard documentation for DR Operations.
Design, plan cloud DR solution requirement along with cloud providers.
Ensuring compliance as per regulatory guidelines.
Must be confident, passionate to explain and share technology, ability to articulate complex technical concept or requirements.
Qualifications
Bachelor's degree or equivalent experience in IT, Computer Science, or a related field.
Knowledge of below technology areas, with strong technical skills in at least one area:
o Scripting Languages (Python, Perl, Bash, PowerShell)
o Databases (SQL Server, Oracle, MySQL, MongoDB, PostgreSQL)
o Cloud Computing Platforms (Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP))
o Cloud Storage Services (AWS S3, Azure Blob Storage, Google Cloud Storage)
o Virtualization Technologies (VMware, Hyper-V, Xen, KVM)
o Containerization Technologies (Docker, Kubernetes, OpenShift)
o Networking Technologies (TCP/IP, DNS, DHCP, VPN, Load Balancing)
o Security Technologies (Firewalls, Intrusion Detection/Prevention, Encryption, Vulnerability Assessment)
o Operating Systems (Linux, Unix, Windows Server)
o Continuous Integration/Continuous Deployment (CI/CD) Tools (Jenkins, GitLab, Travis CI)
o Infrastructure as Code (IaC) Tools (Terraform, Ansible, Chef, Puppet)
o Data Science and Analytics (Python Libraries, R, Spark)
o DR tools (Perpetuuiti Continuity Patrol, IBM Resiliency, Azure Site Recovery (ASR) / AWS CloudEndure).
Experienced and having an architect-level certification on at least one cloud platform:
o Amazon Web Services (AWS) Certified Solutions Architect - Professional
o Microsoft Certified: Azure Solutions Architect Expert
o Google Cloud Certified - Professional Cloud Architect
o Oracle Cloud Infrastructure (OCI) Architect Associate
o IBM Certified Solution Architect - Cloud Computing Infrastructure v3
o VMware Certified Advanced Professional 7 - Cloud Management and Automation Design
o Red Hat Certified Architect - Cloud
BCP/DR Certification would be an added bonus:
o DRI Certified Business Continuity Professional (CBCP)
o EDRP: EC-Councils Disaster Recovery Professional
o Certification of the BCI (CBCI)
o DRCS : Disaster Recovery Certified Specialist
o DRCE : Disaster Recovery Certified Expert (DRCE)
o Disaster Recovery Case Management (DRCM) Personnel
Keywords
- IT Disaster Recovery
- Business Continuity
- Crisis Management
- Disaster Recovery Planning
- Risk Assessment
- Disaster Recovery Testing
- Incident Response
- Recovery Point Objective (RPO)
- Recovery Time Objective (RTO)
- High Availability
- Backup and Restore
- Disaster Recovery as a Service (DRaaS)
- Cloud-based Disaster Recovery
- Disaster Recovery Frameworks
- Disaster Recovery Metrics
- Disaster Recovery Governance
- Disaster Recovery Budgeting
- Disaster Recovery Best Practices
- Disaster Recovery Compliance
- Disaster Recovery Auditing
Disaster Recovery Specialist
Posted 23 days ago
Job Viewed
Job Description
Disaster Recovery Specialist
Job Overview
As a Disaster Recovery Specialist, you will be responsible for developing, automating, maintaining, and improving the disaster recovery program of the company. You will be responsible for developing and implementing projects for all aspects of disaster recovery including planning, testing, and execution. You will also be responsible for maintaining the tools and procedure documents.
Responsibilities and Duties
Ensure setting up of new DR sites, bringing improvements in existing DR sites and upgrade the same.
Design and implement projects to automate the DR activities and improve the RTO & RPO.
Bring new solutions/tools to detect configuration drift at various levels between Production & DR sites.
Planning the drill calendar for business and infra applications and driving to completion.
Update and report the status of Projects, Drills and Exceptions to the stakeholders.
- Perform RCA and periodically analyze the outcome of drills to identify the gaps and get more controls built and to check the sync at OS, App, DB, Network, and Security levels .
- Get the drill run books reviewed regularly by all SMEs.
Willing to work hands-on to deliver given project.
Work collaboratively with OEM/vendor/partner for deployment of tools and automation solutions for capacity forecasting, predictability of failure, zero touch operation and auto healing.
Build standard documentation for DR Operations.
Design, plan cloud DR solution requirement along with cloud providers.
Ensuring compliance as per regulatory guidelines.
Must be confident, passionate to explain and share technology, ability to articulate complex technical concept or requirements.
Qualifications
Bachelor's degree or equivalent experience in IT, Computer Science, or a related field.
Knowledge of below technology areas, with strong technical skills in at least one area:
o Scripting Languages (Python, Perl, Bash, PowerShell)
o Databases (SQL Server, Oracle, MySQL, MongoDB, PostgreSQL)
o Cloud Computing Platforms (Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP))
o Cloud Storage Services (AWS S3, Azure Blob Storage, Google Cloud Storage)
o Virtualization Technologies (VMware, Hyper-V, Xen, KVM)
o Containerization Technologies (Docker, Kubernetes, OpenShift)
o Networking Technologies (TCP/IP, DNS, DHCP, VPN, Load Balancing)
o Security Technologies (Firewalls, Intrusion Detection/Prevention, Encryption, Vulnerability Assessment)
o Operating Systems (Linux, Unix, Windows Server)
o Continuous Integration/Continuous Deployment (CI/CD) Tools (Jenkins, GitLab, Travis CI)
o Infrastructure as Code (IaC) Tools (Terraform, Ansible, Chef, Puppet)
o Data Science and Analytics (Python Libraries, R, Spark)
o DR tools (Perpetuuiti Continuity Patrol, IBM Resiliency, Azure Site Recovery (ASR) / AWS CloudEndure).
Experienced and having an architect-level certification on at least one cloud platform:
o Amazon Web Services (AWS) Certified Solutions Architect - Professional
o Microsoft Certified: Azure Solutions Architect Expert
o Google Cloud Certified - Professional Cloud Architect
o Oracle Cloud Infrastructure (OCI) Architect Associate
o IBM Certified Solution Architect - Cloud Computing Infrastructure v3
o VMware Certified Advanced Professional 7 - Cloud Management and Automation Design
o Red Hat Certified Architect - Cloud
BCP/DR Certification would be an added bonus:
o DRI Certified Business Continuity Professional (CBCP)
o EDRP: EC-Councils Disaster Recovery Professional
o Certification of the BCI (CBCI)
o DRCS : Disaster Recovery Certified Specialist
o DRCE : Disaster Recovery Certified Expert (DRCE)
o Disaster Recovery Case Management (DRCM) Personnel
Keywords
- IT Disaster Recovery
- Business Continuity
- Crisis Management
- Disaster Recovery Planning
- Risk Assessment
- Disaster Recovery Testing
- Incident Response
- Recovery Point Objective (RPO)
- Recovery Time Objective (RTO)
- High Availability
- Backup and Restore
- Disaster Recovery as a Service (DRaaS)
- Cloud-based Disaster Recovery
- Disaster Recovery Frameworks
- Disaster Recovery Metrics
- Disaster Recovery Governance
- Disaster Recovery Budgeting
- Disaster Recovery Best Practices
- Disaster Recovery Compliance
- Disaster Recovery Auditing
Debt Collection
Posted 9 days ago
Job Viewed
Job Description
Visiting Customer for Outstanding amount Collection
Fix the Appointment for Collection
Reminder and Followup calling on P2P
update the interactions in system
Qualification: Under Graduates / Min HSC Passed
Exp Mix - 100% Exp ( Min 3 to 6 month Experience in Collections )
Location : Mentioned Location
Standard BGV to be considered
Job Type: Full-time
Pay: 18,000.00 - 21,000.00 per month
Benefits:
- Life insurance
- Provident Fund
JOB LOCATION AVAILABLE
CALICUT TRIVANDRUM KANNUR KOLLAM KASARAGODE COCHIN KOTTAYAM
US DEBT COLLECTION SPECIALIST
Posted 23 days ago
Job Viewed
Job Description
WE ARE HIRING FOR US DEBT COLLECTION
Job description
ROLE: US Debt collection
SALARY: 25k to 40k + incentives
WORKING DAYTS: 5 days working
WORKING TIME: 8pm to 5am , different shift.
LOCATION: Noida Sector 63
RESPONSIBILITY:
* Make outbound calls to customers in order to collect past due bills.
* Meet department productivity and quality standards
* Ability to handle high volume calls
* Strive to achieve a first call resolution in order to collect the outstanding bill.
* Ability to apply independent judgment to handle all aspects of collection process.
* Responsible for corresponding with customers.
Requirements
Graduate/Undergraduate can apply.
Minimum 6 months experience for US debt collection 3rd party OR 6 month in International Sales
Should be willing to work in US Shifts
Adil Saifi Divya Negi Aiman Khan Nandan Singh Milan Mehta Yash Sharma
send me your resume on Email: OR call .
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Debt Collection / Third Collection Process
Posted 9 days ago
Job Viewed
Job Description
Job Overview
We are seeking a Debt Collection professional as part of our Third Collection Process team. This is a full-time position suitable for freshers with 0-1 year of experience. The role is based in Bhayandar, Borivali, and Virar locations. The ideal candidate will engage in debt recovery activities, requiring strong outbound calling and negotiation capabilities to effectively manage and recover outstanding debts.
Qualifications and Skills
- Proficiency in making outbound calls, focusing on clear communication and persuasion to recover debts effectively.
- Strong negotiation skills, enabling the resolution of payment issues while maintaining customer relationships.
- Experience or knowledge in debt collection methodologies, emphasizing efficient recovery strategies.
- Basic understanding of debt recovery processes, with an ability to adapt to evolving practices.
- Skill in skip tracing techniques to locate difficult-to-find debtors for successful resolution.
- Familiarity with call center operations and the ability to handle high volumes of calls with patience and professionalism.
- Competence in payment processing procedures to ensure smooth and accurate transactions.
- Commitment to customer retention, balancing debt recovery with maintaining positive client relations.
Roles and Responsibilities
- Conduct outbound calls to delinquent accounts, using negotiation skills to secure debt repayments.
- Implement effective debt collection strategies, aligning with organizational goals and client requirements.
- Utilize skip tracing techniques to locate unresponsive or hard-to-find debtors for payment discussions.
- Develop and maintain detailed records of collection and recovery activities in the database.
- Collaborate with team members to refine collection processes and enhance recovery rates.
- Engage with customers to negotiate payment plans and solutions to avoid further debt escalation.
- Process payments promptly and accurately, ensuring adherence to financial protocols.
- Provide insights and feedback to management on trends and challenges in debt collection activities.