What Delivery Associate Jobs are in India?
Showing 1513 Delivery Associate jobs in India
Job Description
**ABOUT AMGEN**
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.
**ABOUT THE ROLE**
**Role Description** :
The Study Delivery Associate provides essential administrative and operational support to clinical trial management activities. This role supports the Study Delivery Team in meeting study timelines, ensuring regulatory compliance, and executing standardized processes related to clinical trial coordination, document and system management.
The Study Delivery Associate may also support specialized activities to promote expertise, quality, and consistency across studies. Key responsibilities include maintaining accurate and timely data within clinical systems (e.g., CTMS) and supporting study training and related operational requirements.
**Roles & Responsibilities:**
**Study Coordination**
+ Support the setup and maintenance of study-level trackers,dashboardsand timelines.
+ Communicate study progress,timelinesand deliverables to the Study Delivery Manager.
+ Assistwith tracking and following up on study actions, including risk mitigation actions.Assistwith the preparation and record keeping of risk & quality reviews.
+ Ensure completion of study team training andinspectionreadiness activities tomaintaincompliance with regulatory requirements.
+ Assistwith trial-related events, global site communications, andlogisticsfor investigator meetings
+ Support study start-up activities, including system setup, supplier access management, ICF tracking and document readiness.
+ Support vendor relationships and site engagement strategies.
+ Manage shipment,reconciliationand analysis of biological samples.
+ Coordinate investigational productlogistics, ensuring compliance with reconciliation processes.
**Data & Systems Management** ***
+ Maintain clinical trial systems (e.g., CTMS, study training), ensuringtimelyandaccuratedata entry.
+ Support system access requests and access management.
**Document Preparation** ***
+ Assistwith preparing,reviewingandmaintainingstudy documentation, including regulatory submissions, monitoringplansand study guides.
+ Support TMF filing.
**Process Improvement & Knowledge Sharing** ***
+ Contribute to process improvement and share knowledge& shareknowledge and experience.
**Basic Qualifications and Experience:**
+ Bachelor's degree OR
+ Associate's degree and 4 years of clinical execution experience OR
+ High school diploma / GED and 6 years of clinical execution experience
**Preferred** **Qualifications and Experience:**
2 years' work experience in life sciences or medically related field, including 1 years of biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company Experience working on global clinical trials
**Competencies** **:**
+ Expertisein clinical trial processes, operations, and oversight in biotech, pharmaceutical, or Contract Research Organization environments
+ Strong skills in using MS Word, Excel, PowerPoint, and other relevant software for documentation, data management, and trial support
+ Experience withtracking and filingof essential documents such as protocols, informed consent forms, and regulatory submissions to ensure documents are version-controlled and inspection-ready.
+ Working knowledge of CTMS, eTMF, EDC, and Microsoft Office tools. Ability tomaintainaccurateandtimelydata entry. Skilled in managing clinical trial data flow, investigator documentation, and protocol adherence while ensuring regulatory compliance
+ Cultural sensitivity and collaboration across global teams.
+ Ability to recognize,highlightand resolve issues. Demonstrates curiosity and willingness to take on new tasks.
**EQUAL OPPORTUNITY STATEMENT**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.
**ABOUT THE ROLE**
**Role Description** :
The Study Delivery Associate provides essential administrative and operational support to clinical trial management activities. This role supports the Study Delivery Team in meeting study timelines, ensuring regulatory compliance, and executing standardized processes related to clinical trial coordination, document and system management.
The Study Delivery Associate may also support specialized activities to promote expertise, quality, and consistency across studies. Key responsibilities include maintaining accurate and timely data within clinical systems (e.g., CTMS) and supporting study training and related operational requirements.
**Roles & Responsibilities:**
**Study Coordination**
+ Support the setup and maintenance of study-level trackers,dashboardsand timelines.
+ Communicate study progress,timelinesand deliverables to the Study Delivery Manager.
+ Assistwith tracking and following up on study actions, including risk mitigation actions.Assistwith the preparation and record keeping of risk & quality reviews.
+ Ensure completion of study team training andinspectionreadiness activities tomaintaincompliance with regulatory requirements.
+ Assistwith trial-related events, global site communications, andlogisticsfor investigator meetings
+ Support study start-up activities, including system setup, supplier access management, ICF tracking and document readiness.
+ Support vendor relationships and site engagement strategies.
+ Manage shipment,reconciliationand analysis of biological samples.
+ Coordinate investigational productlogistics, ensuring compliance with reconciliation processes.
**Data & Systems Management** ***
+ Maintain clinical trial systems (e.g., CTMS, study training), ensuringtimelyandaccuratedata entry.
+ Support system access requests and access management.
**Document Preparation** ***
+ Assistwith preparing,reviewingandmaintainingstudy documentation, including regulatory submissions, monitoringplansand study guides.
+ Support TMF filing.
**Process Improvement & Knowledge Sharing** ***
+ Contribute to process improvement and share knowledge& shareknowledge and experience.
**Basic Qualifications and Experience:**
+ Bachelor's degree OR
+ Associate's degree and 4 years of clinical execution experience OR
+ High school diploma / GED and 6 years of clinical execution experience
**Preferred** **Qualifications and Experience:**
2 years' work experience in life sciences or medically related field, including 1 years of biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company Experience working on global clinical trials
**Competencies** **:**
+ Expertisein clinical trial processes, operations, and oversight in biotech, pharmaceutical, or Contract Research Organization environments
+ Strong skills in using MS Word, Excel, PowerPoint, and other relevant software for documentation, data management, and trial support
+ Experience withtracking and filingof essential documents such as protocols, informed consent forms, and regulatory submissions to ensure documents are version-controlled and inspection-ready.
+ Working knowledge of CTMS, eTMF, EDC, and Microsoft Office tools. Ability tomaintainaccurateandtimelydata entry. Skilled in managing clinical trial data flow, investigator documentation, and protocol adherence while ensuring regulatory compliance
+ Cultural sensitivity and collaboration across global teams.
+ Ability to recognize,highlightand resolve issues. Demonstrates curiosity and willingness to take on new tasks.
**EQUAL OPPORTUNITY STATEMENT**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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0
Service Delivery Associate Manager
560001 Bangalore Bazaar
AVASO Technology Solutions
Posted 5 days ago
Job Viewed
Job Description
WE ARE HIRING
AVASO Technology Solutions is currently seeking a Associate Service Delivery Manager . As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.
We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.
AVASO offers you an excellent growth opportunity with a strong global company and good money.
Website: -
Job Title : Associate Manager - Service Delivery
Location : Mohali/Bangalore
Position Type : Full-Time
Shifts : APAC & EMEA
Work Mode : Office
Role Summary:
The Associate Manager is responsible for leading project-level service delivery, managing resources, and ensuring adherence to SLAs and KPIs. They support client engagement on project-related matters, drive operational improvements, and mentor team members. This role combines tactical leadership with elements of strategic planning to prepare for future managerial responsibilities
Key Responsibilities
- Project Delivery Leadership: Lead and oversee successful delivery of IT service projects, ensuring alignment with scope, timelines, and budgets. Track and report progress using standardized dashboards and KPIs.
- SLA & KPI Management: Monitor compliance with contractual obligations and internal standards. Conduct root cause analysis for SLA breaches and implement corrective actions.
- Resource Management: Assign and manage project-specific resources, ensuring optimal utilization. Foster team engagement and identify training needs to support career development.
- Customer Engagement: Act as liaison for project-related updates and escalations. Conduct project reviews and feedback sessions to enhance client satisfaction.
- Risk & Issue Management: Maintain risk registers, proactively identify risks, and facilitate rapid resolution of critical issues.
- Continuous Improvement: Collect feedback from teams and clients to implement process enhancements. Promote innovation and efficiency within project teams.
- Financial Awareness: Track project budgets and billing cycles. Conduct variance analysis between planned and actual outcomes to ensure cost-effectiveness.
- Drive Operational Excellence: Establish and enforce structured governance frameworks to ensure consistency, compliance, and accountability across all service delivery activities. Implement standardized processes and controls to maintain high-quality outcomes and reduce operational risks.
- Support Continuous Improvement: Actively identify gaps and inefficiencies in current workflows by leveraging performance data and stakeholder feedback. Lead initiatives to streamline processes, enhance productivity, and align improvements with organizational objectives and client expectations.
- Performance Reporting & Insights: Develop comprehensive performance reports that go beyond basic metrics, incorporating trend analysis, risk assessments, and predictive insights. Highlight areas of concern, propose corrective actions, and present actionable recommendations to senior leadership for informed decision-making.
Qualifications
Education: Bachelor’s degree in IT, Project Management, or related field.
Experience: 6–8 years in IT service delivery, project management, or similar roles.
Certifications: ITIL v4 , PMP or PRINCE2 (preferred), Agile fundamentals.
Skills:
- Strong leadership and team management abilities.
- Proficiency in ITSM tools (ServiceNow, Jira) and reporting tools (e.g.: Power BI, Tableau).
- Excellent communication and stakeholder management skills
Compensation and Benefits:
Industry standard remuneration
Medical insurance coverage for self & family (Self, Spouse + up to 2 Kids)
PF & ESI
Paid leaves
Company sponsored trainings (technical and behavioral)
Employee engagement program (Team building activities, fun activities, travel)
Performance driven Rewards & Recognition program
Employee centric policies to help with personal & professional life balance
Performance driven faster growth
AVASO Technology Solutions (referred as “AVASO”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.
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1
Job Description
**Job Description:**
**Study Delivery Senior Associate (SDSA)**
**Role Name:** Study Delivery Senior Associate
**Role GCF:** 4
**ABOUT AMGEN**
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.
**ABOUT THE ROLE**
**Role Description:**
The Study Delivery Senior Associate provides essential global study management support to clinical study teams, ensuring timely, high-quality, and compliant study execution. They partner with Study Managers to deliver start-up and conduct activities, own specific study tasks and support risk monitoring and issue management, escalating early warning signals with proposed solutions to relevant stakeholders.
The Study Delivery Senior Associate will be assigned to individual study teams and specialize in processes supporting many study teams throughout their study lifecycle, enabling opportunities to gain varied experience in study management.
**Roles & Responsibilities:**
**Study Planning & Coordination**
+ Lead the development and maintenance of study-level trackers, dashboards, timelines, and tools (e.g., vendor management, sample tracking, drug supply planning) to ensure accuracy and visibility.
+ Coordinate logistics for investigator meetings, trial events, and site communications.
+ Manage assigned start-up activities, including system setup, access management, and document readiness, ensuring completion to required standards.
**Study Execution & Oversight**
+ Use study dashboards and reports to monitor global enrollment, data flow, and quality indicators, taking proactive action to address deviations and risks.
+ Lead delivery of assigned risk and quality management activities
+ Track and report study progress, coordinating with Study team and vendors to resolve operational issues and maintain compliance.
+ Deliver assigned components of global recruitment and retention strategies to help ensure enrollment targets are achieved.
+ Manage Study Training system activities and oversight
**Stakeholder Engagement & Team Collaboration**
+ Build and maintain effective relationships with internal study team members, vendors and investigator sites
+ Act as a point of contact for routine study updates, ensuring stakeholders are informed and aligned.
+ Identify, prioritize, and escalate risks effectively to support swift, informed decisions
**Site & Vendor Engagement**
+ Lead vendors and supplier set-up to ensure quality, speed, and consistency in deliverables.
**Data & Systems Management**
+ Maintain and monitor clinical trial systems (e.g., CTMS), ensuring accurate and timely data entry and reporting.
+ Support data collection oversight, including query resolution and reconciliation activities.
+ Manage trial documentation (e.g., TMF) to ensure inspection readiness.
**Process Improvement & Knowledge Sharing**
+ Contribute to best practice development, knowledge-sharing and process improvement within the study support community.
+ Proactively identify and highlight opportunities to streamline / automate activities within remit.
+ Support Audit/Inspections including Corrective and Preventive Actions (CAPA) processes and embed lessons learned across studies.
**Basic Qualifications and Experience:**
+ Master's degree OR
+ Bachelor's degree and 2 years of clinical execution experience OR
+ Associate's degree and 6 years of clinical execution experience OR
+ High school diploma / GED and 8 years of clinical execution experience
**Preferred Qualifications and Experience:**
+ 3 years' work experience in life sciences or medically related field, including 1 year of biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company
+ Experience working on global clinical trials
**Competencies:**
+ Strong collaborative and effective communication skills within a team environment.
+ Understands importance of accuracy in documentation, data tracking, and compliance checks. Identifies discrepancies and escalates appropriately.
+ Expertise in clinical trial processes, operations, and oversight in biotech, pharmaceutical, or Contract Research Organization environments
+ Strong skills in using MS Word, Excel, PowerPoint, and other relevant software for documentation, data management, and trial support
+ Working knowledge of CTMS, eTMF, EDC, and Microsoft Office tools. Ability to maintain accurate and timely data entry. Skilled in managing clinical trial data flow, investigator documentation, and protocol adherence while ensuring regulatory compliance
+ Experience with overseeing vendors and suppliers
+ Experience executing risk-based site monitoring, Audit and Inspections Corrective and Preventive Actions (CAPA) implementation, and risk mitigation to resolve operational challenges and ensure inspection readiness
+ Cultural sensitivity and collaboration across global teams.
+ Ability to recognize, highlight and resolve issues. Demonstrates curiosity and willingness to take on new tasks.
+ Understanding of the clinical and pharmaceutical drug development process and clinical trial execution principles
+ Experience with tracking and filing of essential documents such as protocols, informed consent forms, and regulatory submissions to ensure documents are version-controlled and inspection-ready.
**EQUAL OPPORTUNITY STATEMENT**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Study Delivery Senior Associate (SDSA)**
**Role Name:** Study Delivery Senior Associate
**Role GCF:** 4
**ABOUT AMGEN**
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.
**ABOUT THE ROLE**
**Role Description:**
The Study Delivery Senior Associate provides essential global study management support to clinical study teams, ensuring timely, high-quality, and compliant study execution. They partner with Study Managers to deliver start-up and conduct activities, own specific study tasks and support risk monitoring and issue management, escalating early warning signals with proposed solutions to relevant stakeholders.
The Study Delivery Senior Associate will be assigned to individual study teams and specialize in processes supporting many study teams throughout their study lifecycle, enabling opportunities to gain varied experience in study management.
**Roles & Responsibilities:**
**Study Planning & Coordination**
+ Lead the development and maintenance of study-level trackers, dashboards, timelines, and tools (e.g., vendor management, sample tracking, drug supply planning) to ensure accuracy and visibility.
+ Coordinate logistics for investigator meetings, trial events, and site communications.
+ Manage assigned start-up activities, including system setup, access management, and document readiness, ensuring completion to required standards.
**Study Execution & Oversight**
+ Use study dashboards and reports to monitor global enrollment, data flow, and quality indicators, taking proactive action to address deviations and risks.
+ Lead delivery of assigned risk and quality management activities
+ Track and report study progress, coordinating with Study team and vendors to resolve operational issues and maintain compliance.
+ Deliver assigned components of global recruitment and retention strategies to help ensure enrollment targets are achieved.
+ Manage Study Training system activities and oversight
**Stakeholder Engagement & Team Collaboration**
+ Build and maintain effective relationships with internal study team members, vendors and investigator sites
+ Act as a point of contact for routine study updates, ensuring stakeholders are informed and aligned.
+ Identify, prioritize, and escalate risks effectively to support swift, informed decisions
**Site & Vendor Engagement**
+ Lead vendors and supplier set-up to ensure quality, speed, and consistency in deliverables.
**Data & Systems Management**
+ Maintain and monitor clinical trial systems (e.g., CTMS), ensuring accurate and timely data entry and reporting.
+ Support data collection oversight, including query resolution and reconciliation activities.
+ Manage trial documentation (e.g., TMF) to ensure inspection readiness.
**Process Improvement & Knowledge Sharing**
+ Contribute to best practice development, knowledge-sharing and process improvement within the study support community.
+ Proactively identify and highlight opportunities to streamline / automate activities within remit.
+ Support Audit/Inspections including Corrective and Preventive Actions (CAPA) processes and embed lessons learned across studies.
**Basic Qualifications and Experience:**
+ Master's degree OR
+ Bachelor's degree and 2 years of clinical execution experience OR
+ Associate's degree and 6 years of clinical execution experience OR
+ High school diploma / GED and 8 years of clinical execution experience
**Preferred Qualifications and Experience:**
+ 3 years' work experience in life sciences or medically related field, including 1 year of biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company
+ Experience working on global clinical trials
**Competencies:**
+ Strong collaborative and effective communication skills within a team environment.
+ Understands importance of accuracy in documentation, data tracking, and compliance checks. Identifies discrepancies and escalates appropriately.
+ Expertise in clinical trial processes, operations, and oversight in biotech, pharmaceutical, or Contract Research Organization environments
+ Strong skills in using MS Word, Excel, PowerPoint, and other relevant software for documentation, data management, and trial support
+ Working knowledge of CTMS, eTMF, EDC, and Microsoft Office tools. Ability to maintain accurate and timely data entry. Skilled in managing clinical trial data flow, investigator documentation, and protocol adherence while ensuring regulatory compliance
+ Experience with overseeing vendors and suppliers
+ Experience executing risk-based site monitoring, Audit and Inspections Corrective and Preventive Actions (CAPA) implementation, and risk mitigation to resolve operational challenges and ensure inspection readiness
+ Cultural sensitivity and collaboration across global teams.
+ Ability to recognize, highlight and resolve issues. Demonstrates curiosity and willingness to take on new tasks.
+ Understanding of the clinical and pharmaceutical drug development process and clinical trial execution principles
+ Experience with tracking and filing of essential documents such as protocols, informed consent forms, and regulatory submissions to ensure documents are version-controlled and inspection-ready.
**EQUAL OPPORTUNITY STATEMENT**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Apply Now
2
Avaloq Delivery Management / Associate Director, Technology Management
Pune
HSBC
Posted 2 days ago
Job Viewed
Job Description
Avaloq Delivery Management / Associate Director, Technology Management
Location:
Pune, MH, IN,
Brand: HSBC
Area of Interest: Technology
Closing Date: Hybrid Worker
Date: 17 Jul 2026
**Job description**
Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Technology Management.
In this role, you will:
+ Develop and manage project strategies, securing stakeholder engagement for project plans, commitments, and modifications.
+ Assist technology teams in managing delivery by balancing scope, schedule, resources, dependencies, communication, and budget.
+ Collaborate with the technology team and Product Owner to enhance productivity through effective backlog management and the application of Agile methodologies such as Scrum, Kanban, and Lean.
+ Oversee and report on progress, issues, dependencies, and risks to program management and stakeholders, providing recommendations to sustain delivery momentum and benefit realization.
+ Ensure adherence to standard controls, driving teams towards compliance with frameworks, capability management, security controls, and technology architecture designs.
+ Support the prioritization of capabilities within the Value Stream, including the creation of Capability Investment Cases and Capability Hypothesis Statements. Identify and resolve delivery impediments, escalate issues to Portfolio/CIOs, and track key delivery risks.
+ Manage governance forums such as VS Reviews, Portfolio Syncs, Scrum of Scrums, PI Planning, and QBR.Maintain a comprehensive view of resource demand across the Value Stream, considering geographical, skillset, and grade variations. Establish long-term capacity plans with stakeholders, addressing changes in funding and skillset evolution.
+ Manage delivery-related reporting at the Value Stream level, enabling self-service and providing exception reports for senior stakeholders. Assist the Value Stream Leadership Team with backlog refinement, prioritization, and maintenance.
+ Leadership Team with backlog refinement, prioritization, and maintenance.
To be successful in this role, you should meet the following requirements:
+ 14 years of IT experience with 5 to 8 years of Project / Delivery management.
+ Knowledge on Avaloq technology would be added advantage. Project management history in Banking domain.
+ Strong knowledge of SDLC, Agile (Scrum/Kanban), and hybrid models. Ability to manage distributed teams.
+ Possess a broad understanding of concepts and principles across multiple or rapidly evolving disciplines.
+ Have an advanced understanding of various value units, products, regions, and legal entities, along with HSBC's product and service positioning.
+ Experience in managing multiple teams through subordinate managers, with accountability for independent budgets.
+ Ability to handle diverse activities requires complex judgements and solutions based on strategic vision and analysis.
+ Continuously seek improvements in techniques that add value to the business, with full responsibility for implementation. Make decisions within strategic guidelines, with direction from long-term business goals. Develop business plans for teams and contribute to strategy at the value unit, region, product, or legal entity level. Exhibit a high level of interactive listening and negotiation skills, often at the highest level, with the ability to influence within the team.
You'll achieve more when you join HSBC.
is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by - HSBC Software Development India
Location:
Pune, MH, IN,
Brand: HSBC
Area of Interest: Technology
Closing Date: Hybrid Worker
Date: 17 Jul 2026
**Job description**
Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Technology Management.
In this role, you will:
+ Develop and manage project strategies, securing stakeholder engagement for project plans, commitments, and modifications.
+ Assist technology teams in managing delivery by balancing scope, schedule, resources, dependencies, communication, and budget.
+ Collaborate with the technology team and Product Owner to enhance productivity through effective backlog management and the application of Agile methodologies such as Scrum, Kanban, and Lean.
+ Oversee and report on progress, issues, dependencies, and risks to program management and stakeholders, providing recommendations to sustain delivery momentum and benefit realization.
+ Ensure adherence to standard controls, driving teams towards compliance with frameworks, capability management, security controls, and technology architecture designs.
+ Support the prioritization of capabilities within the Value Stream, including the creation of Capability Investment Cases and Capability Hypothesis Statements. Identify and resolve delivery impediments, escalate issues to Portfolio/CIOs, and track key delivery risks.
+ Manage governance forums such as VS Reviews, Portfolio Syncs, Scrum of Scrums, PI Planning, and QBR.Maintain a comprehensive view of resource demand across the Value Stream, considering geographical, skillset, and grade variations. Establish long-term capacity plans with stakeholders, addressing changes in funding and skillset evolution.
+ Manage delivery-related reporting at the Value Stream level, enabling self-service and providing exception reports for senior stakeholders. Assist the Value Stream Leadership Team with backlog refinement, prioritization, and maintenance.
+ Leadership Team with backlog refinement, prioritization, and maintenance.
To be successful in this role, you should meet the following requirements:
+ 14 years of IT experience with 5 to 8 years of Project / Delivery management.
+ Knowledge on Avaloq technology would be added advantage. Project management history in Banking domain.
+ Strong knowledge of SDLC, Agile (Scrum/Kanban), and hybrid models. Ability to manage distributed teams.
+ Possess a broad understanding of concepts and principles across multiple or rapidly evolving disciplines.
+ Have an advanced understanding of various value units, products, regions, and legal entities, along with HSBC's product and service positioning.
+ Experience in managing multiple teams through subordinate managers, with accountability for independent budgets.
+ Ability to handle diverse activities requires complex judgements and solutions based on strategic vision and analysis.
+ Continuously seek improvements in techniques that add value to the business, with full responsibility for implementation. Make decisions within strategic guidelines, with direction from long-term business goals. Develop business plans for teams and contribute to strategy at the value unit, region, product, or legal entity level. Exhibit a high level of interactive listening and negotiation skills, often at the highest level, with the ability to influence within the team.
You'll achieve more when you join HSBC.
is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by - HSBC Software Development India
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3
Job Description
**Job Description**
As a Senior Associate Delivery Consultant, one would be responsible for consulting with clients during implementations to deliver client-specific upgrades, which includes testing, training and complete client-specific design using appropriate tools also you will be involved in full solution build with accountability for build quality score and follow up actions. One should possess good understanding on Health care domain and Testing. Good Knowledge on Issue Resolution. Candidate should be good at Collaboration activities and support peer associates. Should possess good knowledge on Configuration activities. In Addition will be responsible to develop and execute test plan and test script execution and review new defects, write steps to test, outline information for change requests and notify clients and note changes in end user functionality. Additionally, will be responsible to identify new issues and report to solution and engagement leadership and leverage internal and external resources to deliver problem identification and resolution.
Bachelor's degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or equivalent relevant work experience, 0.6-2 years of system implementation experience
**Responsibilities**
1. Consult with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenance
2. Provide implementation process leadership for client work groups
3. Complete complex full system solution build and maintain accountability for build quality score and follow up actions
4. Navigate across venues to resolve issues, propose mitigation strategies and/or escalate when appropriate to solution and engagement leadership
5. Develop and execute complex test plan and test script execution and follow change management process for new defects
6. Establish best practices for knowledge transfer and process improvement
7. Assume venue coaching responsibility for other employees
8. Support client partners with solution troubleshooting and knowledge transfer
9. Develop and maintain relationships with client to provide appropriate escalation of issues, solution knowledge and engagement support
10. Ability to work overtime and/or irregular hours as needed
11. Should have proficient Coaching, Troubleshooting, Facilitation, Relationship Building skills.
Career Level - IC1
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
As a Senior Associate Delivery Consultant, one would be responsible for consulting with clients during implementations to deliver client-specific upgrades, which includes testing, training and complete client-specific design using appropriate tools also you will be involved in full solution build with accountability for build quality score and follow up actions. One should possess good understanding on Health care domain and Testing. Good Knowledge on Issue Resolution. Candidate should be good at Collaboration activities and support peer associates. Should possess good knowledge on Configuration activities. In Addition will be responsible to develop and execute test plan and test script execution and review new defects, write steps to test, outline information for change requests and notify clients and note changes in end user functionality. Additionally, will be responsible to identify new issues and report to solution and engagement leadership and leverage internal and external resources to deliver problem identification and resolution.
Bachelor's degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or equivalent relevant work experience, 0.6-2 years of system implementation experience
**Responsibilities**
1. Consult with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenance
2. Provide implementation process leadership for client work groups
3. Complete complex full system solution build and maintain accountability for build quality score and follow up actions
4. Navigate across venues to resolve issues, propose mitigation strategies and/or escalate when appropriate to solution and engagement leadership
5. Develop and execute complex test plan and test script execution and follow change management process for new defects
6. Establish best practices for knowledge transfer and process improvement
7. Assume venue coaching responsibility for other employees
8. Support client partners with solution troubleshooting and knowledge transfer
9. Develop and maintain relationships with client to provide appropriate escalation of issues, solution knowledge and engagement support
10. Ability to work overtime and/or irregular hours as needed
11. Should have proficient Coaching, Troubleshooting, Facilitation, Relationship Building skills.
Career Level - IC1
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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4
Job Description
**Senior Associate - Controls Delivery Management - IN**
The Business Unit & IT Controls Management role will lead in the development of control programs to mitigate Operational & IT Risk.
The role leads and assists in the identification, evaluation, and management of operation and information technology related risks activities in accordance with key regulations, IT Standards and Enterprise Framework.
The role will work closely with all 3 Lines of Defense (LOD), Regulatory Support and Supervisory Affairs Team, IT, Cyber, and the Business Controls Office to drive governance and execution of effective internal controls.
The role supports the execution of first line requirements and IT standards with TIAA's Regulatory Risk Management (RRM) Program.
This role also presents reports inclusive of status, opportunities, and recommendations to management including working with the Controls Delivery Team to provide appropriate metrics and Key Risk Indicators (KRI) to ensure control adequacy, quality and efficacy for Client Services and Technology organization.
Help execute on strategy to cultivate a stronger risk culture at every level of the CS&T organization.
**Key Responsibilities and Duties**
+ Work with technology and risk partners to create risk treatment and remediation plans to mitigate technology risks and govern remediation plans through completion.
+ Establishes an integrated and collaborative relationship with first, second, and third line of defense partners from business areas, Enterprise Risk Management (ERM), Compliance, and Audit to ensure continued compliance with ERM requirements and IT Standards.
+ Leads cross-functional implementation of compliance programs.
+ Assesses the cause of gaps to understand risk drivers, themes, trends, and where similar exposures may exist in other areas of the business.
**Educational Requirements**
+ University (Degree) Preferred
**Work Experience**
+ 5+ Years Required; 7+ Years Preferred
**Physical Requirements**
+ Physical Requirements: Sedentary Work
**Career Level**
8IC
**Key Responsibilities and Duties**
· Partner with technology teams to drive effective risk and control management.
· Work with technology and risk partners to create risk treatment and remediation plans to mitigate technology risks and govern remediation plans through completion.
· Maintains understanding and knowledge of internal control systems, risk management, compliance practices, IT standards and Financial Services regulations.
· Establishes an integrated and collaborative relationship with first, second, and third line of defense partners from business areas, Enterprise Risk Management (ERM), Compliance, and Audit to ensure continued compliance with ERM requirements and IT Standards.
· Supports the identification of control gaps and assist first line management in creating and documenting necessary remediation steps.
· Drive the execution of controls across various risk activities, such as, Business Continuity, Disaster Recovery, IT Regulatory exam support, IT Process and Control Mapping, and Risk Training and Education.
· Create and prepare documents and materials in support of risk management and governance reporting and meetings.
· Approves and presents reports of findings and recommendations to management.
· Communicates new or revised policies, procedures, processes, and related documents to appropriate team members and/or business units.
· Assesses the cause of gaps to understand risk drivers, themes, trends, and where similar exposures may exist in other areas of the business.
· Ensures that required evidence and documentation is maintained within the system of record.
· Coaches and reviews the work of lower-level professionals.
· Leads cross-functional implementation of compliance programs.
· Evaluates reporting policies and procedures currently in place within the organization to identify gaps and weaknesses.
**_Required Qualifications:_**
· Experience and understanding in BU Risk and Controls Management.
· Experience in executing risk and controls.
**_Preferred Qualifications:_**
· Exposure to Regulatory bodies such as NYDFS, SEC, FINRA, OCC, FRB, and State Insurance regulators, etc.
· Experience in Project Management and Change Management
· Ability to work with senior leaders.
· Experience with PowerPoint and Excel
· Excellent verbal and written communications skills
· Experience leading corporate, divisional or department-wide projects.
· Ability to collaborate with all levels of organization to research and resolve complex issue.
· Ability to communicate and interface effectively with peers and all levels of management.
Related Skills
Business Acumen, Business Process Improvement, Business Process Understanding, Communication, Compliance, Continuous Improvement Mindset, Detail-Oriented, General Risk Management, Influence, Relationship Management, Risk Mitigation, Risk Monitoring
**Company Overview**
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
**Our Culture of Impact**
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
**Accessibility Support**
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Email:
**Privacy Notices**
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .
For Applicants of TIAA Global Capabilities, click here ( .
For Applicants of Nuveen residing in Europe and APAC, please click here ( .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
**Privacy Notices**
+ For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .
+ For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .
+ For Applicants of TIAA Global Capabilities, click here ( .
+ For Applicants of Nuveen residing in Europe and APAC, please click here ( .
**Nondiscrimination & Equal Opportunity Employment**
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law ( Transparency
Philadelphia Ban the Box (
The Business Unit & IT Controls Management role will lead in the development of control programs to mitigate Operational & IT Risk.
The role leads and assists in the identification, evaluation, and management of operation and information technology related risks activities in accordance with key regulations, IT Standards and Enterprise Framework.
The role will work closely with all 3 Lines of Defense (LOD), Regulatory Support and Supervisory Affairs Team, IT, Cyber, and the Business Controls Office to drive governance and execution of effective internal controls.
The role supports the execution of first line requirements and IT standards with TIAA's Regulatory Risk Management (RRM) Program.
This role also presents reports inclusive of status, opportunities, and recommendations to management including working with the Controls Delivery Team to provide appropriate metrics and Key Risk Indicators (KRI) to ensure control adequacy, quality and efficacy for Client Services and Technology organization.
Help execute on strategy to cultivate a stronger risk culture at every level of the CS&T organization.
**Key Responsibilities and Duties**
+ Work with technology and risk partners to create risk treatment and remediation plans to mitigate technology risks and govern remediation plans through completion.
+ Establishes an integrated and collaborative relationship with first, second, and third line of defense partners from business areas, Enterprise Risk Management (ERM), Compliance, and Audit to ensure continued compliance with ERM requirements and IT Standards.
+ Leads cross-functional implementation of compliance programs.
+ Assesses the cause of gaps to understand risk drivers, themes, trends, and where similar exposures may exist in other areas of the business.
**Educational Requirements**
+ University (Degree) Preferred
**Work Experience**
+ 5+ Years Required; 7+ Years Preferred
**Physical Requirements**
+ Physical Requirements: Sedentary Work
**Career Level**
8IC
**Key Responsibilities and Duties**
· Partner with technology teams to drive effective risk and control management.
· Work with technology and risk partners to create risk treatment and remediation plans to mitigate technology risks and govern remediation plans through completion.
· Maintains understanding and knowledge of internal control systems, risk management, compliance practices, IT standards and Financial Services regulations.
· Establishes an integrated and collaborative relationship with first, second, and third line of defense partners from business areas, Enterprise Risk Management (ERM), Compliance, and Audit to ensure continued compliance with ERM requirements and IT Standards.
· Supports the identification of control gaps and assist first line management in creating and documenting necessary remediation steps.
· Drive the execution of controls across various risk activities, such as, Business Continuity, Disaster Recovery, IT Regulatory exam support, IT Process and Control Mapping, and Risk Training and Education.
· Create and prepare documents and materials in support of risk management and governance reporting and meetings.
· Approves and presents reports of findings and recommendations to management.
· Communicates new or revised policies, procedures, processes, and related documents to appropriate team members and/or business units.
· Assesses the cause of gaps to understand risk drivers, themes, trends, and where similar exposures may exist in other areas of the business.
· Ensures that required evidence and documentation is maintained within the system of record.
· Coaches and reviews the work of lower-level professionals.
· Leads cross-functional implementation of compliance programs.
· Evaluates reporting policies and procedures currently in place within the organization to identify gaps and weaknesses.
**_Required Qualifications:_**
· Experience and understanding in BU Risk and Controls Management.
· Experience in executing risk and controls.
**_Preferred Qualifications:_**
· Exposure to Regulatory bodies such as NYDFS, SEC, FINRA, OCC, FRB, and State Insurance regulators, etc.
· Experience in Project Management and Change Management
· Ability to work with senior leaders.
· Experience with PowerPoint and Excel
· Excellent verbal and written communications skills
· Experience leading corporate, divisional or department-wide projects.
· Ability to collaborate with all levels of organization to research and resolve complex issue.
· Ability to communicate and interface effectively with peers and all levels of management.
Related Skills
Business Acumen, Business Process Improvement, Business Process Understanding, Communication, Compliance, Continuous Improvement Mindset, Detail-Oriented, General Risk Management, Influence, Relationship Management, Risk Mitigation, Risk Monitoring
**Company Overview**
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
**Our Culture of Impact**
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
**Accessibility Support**
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Email:
**Privacy Notices**
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .
For Applicants of TIAA Global Capabilities, click here ( .
For Applicants of Nuveen residing in Europe and APAC, please click here ( .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
**Privacy Notices**
+ For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .
+ For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .
+ For Applicants of TIAA Global Capabilities, click here ( .
+ For Applicants of Nuveen residing in Europe and APAC, please click here ( .
**Nondiscrimination & Equal Opportunity Employment**
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law ( Transparency
Philadelphia Ban the Box (
Is this job a match or a miss?
Apply Now
5
Job Description
About the Role Our client, a fast-paced and innovative e-commerce delivery company, is looking for energetic and reliable Delivery Associates to join their team in **Pune, Maharashtra**. This is a field-based role, focusing on efficient and timely last-mile delivery of packages to customers' doorsteps. You will be the face of our company, providing exceptional customer service during every interaction. We are seeking individuals with a strong work ethic, excellent navigation skills, and a commitment to safety. You will work with cutting-edge delivery technology to manage your route and ensure successful deliveries. This position is vital for maintaining customer satisfaction and the smooth operation of our local delivery network. You'll be operating within the vibrant **Pune** metropolitan area. Key Responsibilities
- Load, unload, sort, and deliver packages and other items to customers' homes and businesses.
- Adhere strictly to delivery schedules and timeframes.
- Navigate assigned routes efficiently using GPS and delivery management software.
- Provide outstanding customer service during delivery interactions, ensuring a positive customer experience.
- Operate delivery vehicles safely and maintain them in a clean and presentable condition.
- Conduct pre-trip and post-trip vehicle inspections.
- Follow all company safety policies and procedures, including traffic laws.
- Communicate effectively with dispatch and support teams regarding delivery progress or issues.
- Handle package discrepancies or customer concerns with professionalism.
- Meet or exceed delivery performance metrics.
- High school diploma or equivalent.
- Valid driver's license and a clean driving record.
- Ability to pass a background check and drug screening.
- Proven experience in driving and delivery is preferred but not mandatory for entry-level candidates.
- Physical ability to lift packages up to 25 kg and climb stairs.
- Excellent navigation and time management skills.
- Strong communication and customer service skills.
- Must be reliable, punctual, and possess a strong work ethic.
- Familiarity with **Pune, Maharashtra**'s local geography is an advantage.
- Ability to work independently and as part of a team.
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6
Job Description
About the Role Our client, a rapidly growing e-commerce giant, is looking for enthusiastic and reliable Last-Mile Delivery Associates to join their expanding operations in **Indore, Madhya Pradesh**. This is an excellent opportunity for individuals who enjoy an active role, navigating city streets, and providing exceptional service directly to customers' doorsteps. You will be responsible for the efficient and timely delivery of packages, ensuring they reach recipients in perfect condition. The role requires a customer-centric approach, a good sense of direction, and the ability to manage a delivery schedule effectively. As a key player in the final stage of the e-commerce fulfillment process, your contribution is vital to customer satisfaction and the company's success in the competitive online retail market. Join a supportive team environment where your efforts are recognized and rewarded. This role is based in **Indore, Madhya Pradesh**, serving the local community. Key Responsibilities
- Deliver a wide range of packages to customers' homes and businesses within the designated **Indore, Madhya Pradesh** area.
- Operate delivery vehicles safely and responsibly, adhering to all traffic laws and company policies.
- Plan and optimize daily delivery routes to ensure maximum efficiency and meet time commitments.
- Load and unload packages from the delivery vehicle, ensuring proper handling and care.
- Utilize handheld devices for package tracking, delivery confirmation, and route management.
- Provide outstanding customer service during deliveries, including courteous communication and assistance.
- Maintain the cleanliness and basic upkeep of the delivery vehicle.
- Report any issues with deliveries, vehicles, or customer interactions to the supervisor promptly.
- Achieve daily delivery targets and performance metrics.
- Follow all safety procedures and protocols to ensure personal and public safety.
- A valid driver's license with a clean driving record.
- Proven experience in delivery driving or a related customer-facing role is a plus.
- Familiarity with the **Indore, Madhya Pradesh** area and its road networks.
- Physical fitness to handle packages of various sizes and weights, and to get in and out of a vehicle frequently.
- Excellent time management and problem-solving skills.
- Strong communication and interpersonal skills for effective customer interaction.
- Ability to work independently with minimal supervision.
- Reliability and a strong sense of responsibility.
- Proficiency in using navigation apps and electronic delivery devices.
- Must be able to commit to full-time working hours.
- Competitive hourly wage and an annual salary up to INR.
- Performance-based incentives and bonuses.
- Comprehensive health insurance.
- Paid time off and public holidays.
- Opportunities for career growth within a leading e-commerce company.
- State-of-the-art delivery equipment and vehicles.
- A dynamic and supportive team environment.
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7
Job Description
**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As Process Analyst - Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.
Your primary responsibilities include:
· Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
· Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating.
· Investigate unapplied payments, rectify them, and ensure proper allocation.
· Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.
· Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.
**Required technical and professional expertise**
· Commerce graduate with a minimum of 2-4 years of experience in Order to Cash.
· Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts.
· Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements.
· Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts.
**Preferred technical and professional experience**
· Proficient in MS Office applications and any ERP software as an end-user.
· Self-directed and ambitious achiever.
· Meeting targets effectively.
· Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As Process Analyst - Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.
Your primary responsibilities include:
· Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
· Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating.
· Investigate unapplied payments, rectify them, and ensure proper allocation.
· Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.
· Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.
**Required technical and professional expertise**
· Commerce graduate with a minimum of 2-4 years of experience in Order to Cash.
· Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts.
· Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements.
· Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts.
**Preferred technical and professional experience**
· Proficient in MS Office applications and any ERP software as an end-user.
· Self-directed and ambitious achiever.
· Meeting targets effectively.
· Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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8
Commercial Real Estate-CRE (Sr. Associate/Delivery Lead/ Manager/Assistant Director)
Karnataka
Acuity Analytics
Posted 5 days ago
Job Viewed
Job Description
Job Title: Commercial Real Estate-CRE (Associate/ Sr Associate/ Delivery Lead/ Manager/ Assistant Director)
Acuity is currently looking for for experienced professionals (3-12 years) in US Commercial Real Estate (CRE) Portfolio Monitoring & CRE Lending to join our growing team in Bangalore!
- Location: Bangalore
- Work hours: 11am to 8pm IST
- Department: Lending Services
- Experience Level : 3-12 years
Key Skills/ Responsibilities
• Knowledge of U.S. Commercial Real Estate (CRE) industry across all property types - Multifamily, Office, Retail, Industrial, Lodging and Healthcare
• Knowledge of Property Operating Statements and Rent Roll analysis
• Experience in analyzing CRE loan originations, analyzing third-party reports (appraisal, environmental, and engineering) and preparation of Asset Summary Report
• Experience in underwriting commercial properties by analyzing financial, leases and rent roll
• Experience in end-to-end CRE Portfolio Monitoring activity on behalf of Commercial Banks
• Ability to perform complex tasks with minimal support from supervisor
• Ability to inculcate the habit of self-learning and sharing best practices
• Should be good in Excel functions (mandatory), not VBA
• The candidate should possess understanding of various data sources like REIS, CoStar
Key Competencies
• Analyze and deliver assigned deals/tasks within committed timelines
• Update required trackers with latest status/updates
• Responsible for value-add deliverables across different process within loan life cycle
• Identify ways for improvement in efficiency gains and process improvement
• Responsible for adherence to client SLAs and Policies
• Perform ad-hoc tasks with detailed understanding on client requirement within stipulated timelines
• Responsible for on-time identification and escalation of risks and mitigants
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9