2,481 Delivery Lead jobs in India
Delivery Lead
RapidBrains
Posted 5 days ago
Job Viewed
Job Description
Job Title: Portfolio Lead (Digital Delivery & Strategic Client Transformation)
Location: Remote /Hybird/Onsite as permanent employee
Company: Our Premium Client - German Based
Job Summary We're seeking an experienced and dynamic Portfolio Lead to drive end-to-end delivery across our cross-industry digital portfolio, spanning Mobile, Web, Cloud, and Enterprise API Solutions . This senior role requires a blend of strategic client advisory, technical acumen (especially in Java/Enterprise Applications ), hands-on delivery leadership, and team scaling across global geographies, with a strong emphasis on European client engagement .
Key Responsibilities
- Lead Delivery: Oversee end-to-end execution and governance for a portfolio of cross-industry projects, ensuring quality, risk tracking, and timely resolution.
- Client Strategy: Act as a Strategic Advisor for client transformation, lead QBRs/Steering Committees, and drive presales activities (solutioning, estimation, proposal development). Technical Oversight: Review high-level solution architectures for technical feasibility and align technical direction with Architects and Product Owners.
- Possess a broad understanding of Cloud, DevOps, Microservices, and CI/CD .
- Team & Culture: Shape and scale multi-disciplinary, multi-regional teams. Coach Project Leads/Technical Managers and foster a performance-driven culture .
- Process & Frameworks: Define delivery strategy, operating models, and Agile/DevOps frameworks across the portfolio.
Must-Have Qualifications
- 12+ years of progressive experience in IT Delivery and Portfolio/Program Management . * Mandatory: Proven experience in a pivotal role with German or European clients , involving intensive stakeholder interaction. *
- Hands-on Technical Depth: Proven experience developing Enterprise Applications using Java (JEE, Spring, Quarkus) and strong knowledge of Clean Code, SOLID, and CI/CD principles .
- Proven success managing cross-functional development teams across diverse industries (e.g., BFSI, Retail, Manufacturing).
- Expert knowledge of Risk Mitigation , Conflict Resolution , and Delivery Governance .Nice-to-Have Skills (A Plus)
- Hands-on experience with a secondary language like TypeScript (Angular/React), Python , or Go . Experience with major Cloud Platforms (AWS/Azure/GCP) and DevOps tooling (Kubernetes, Terraform).
- Exposure to multi-region delivery models (onshore/offshore
If you are expert in Below skills, Pls hit the apply button :)
Enterprise Java/Code Principles
DevOps/CI/CD
Cloud & Architecture
Hands-on Application Development
Technical Feasibility & Estimation
This advertiser has chosen not to accept applicants from your region.
0
Delivery Lead
Pune, Maharashtra
EXL
Posted 5 days ago
Job Viewed
Job Description
Delivery Lead : Data & AI Modernization
Location: All EXL Locations
Experience: 15+ years
Travel : As required across geographies
Work Hours: Flexible support to global time zones
About the Role: We are looking for a Delivery Lead with a strong technical foundation and proven experience in scaling teams and accounts, particularly in data modernization initiatives. The ideal candidate has grown through the ranks from developer to leadership, has worked with Snowflake and Databricks, and has led modernization efforts from legacy platforms like Teradata to modern cloud-based data ecosystems. A background in Financial Services or Insurance is highly preferred.
Key Responsibilities:
Delivery & Program Management
- Lead end-to-end delivery of large-scale data transformation programs.
- Manage multiple workstreams across geographies, ensuring timely and quality outcomes.
- Drive agile delivery practices and continuous improvement initiatives.
Client & Account Management
- Own client relationships at senior technical and business levels.
- Scale accounts by identifying new opportunities and aligning delivery with client goals.
- Handle escalations, governance, and stakeholder communication effectively.
Team Leadership & Talent Management
- Build, mentor, and scale high-performing technical teams.
- Onboard new talent, manage performance, and foster a collaborative culture.
- Align team structure with evolving delivery needs and client expectations.
Technical Oversight
- Provide architectural guidance and technical leadership across Snowflake, Databricks, and cloud platforms.
- Lead modernization efforts from legacy systems (e.g., Teradata) to modern data platforms.
- Ensure best practices in data engineering, DevOps, and platform governance.
Strategic Thinking & Innovation
- Bring a strong point of view on the future of Data & AI.
- Collaborate with clients on AI-readiness, data strategy, and innovation roadmaps.
- Stay ahead of industry trends and emerging technologies.
Required Skills & Experience:
- 15+ years of experience in IT, with at least 5 years in delivery leadership roles.
- Hands-on background in software/data engineering, having grown through technical ranks.
- Proven experience in managing and scaling large accounts and delivery teams.
- Strong expertise in Snowflake and Databricks (Either will work) .
- Experience in modernizing legacy data estates (e.g., Teradata, Netezza).
- Domain experience in Financial Services or Insurance.
- Strong communication, stakeholder management, and problem-solving skills.
- Ability to work in high-pressure, commercially driven environments.
Preferred Qualifications:
- Certifications in Snowflake, Databricks, or cloud platforms (AWS, Azure, GCP).
- Exposure to AI/ML use cases and data science workflows.
- Experience working with global teams and clients across time zones.
Soft Skills :
- Strategic mindset with hands-on execution ability.
- High emotional intelligence and team empathy.
- Strong presentation and storytelling skills.
- Adaptability and resilience in dynamic environments.
This advertiser has chosen not to accept applicants from your region.
1
Delivery Lead
Pune, Maharashtra
Sioux Technologies
Posted 5 days ago
Job Viewed
Job Description
Job Title: Mechanical Delivery Lead
Location: Pune, India
Job Type: Full-time
Company:
At Sioux Technologies, our employees are the key to our success. With offices across Europe and Asia, we believe
in building a rich global talent pool where productivity flourishes and playing in a teams is critical. When you join
Sioux, you become part of our high-tech family and get a chance to work with over 1200 multidisciplinary engineers
building complex solutions daily. Our employees are experts in mechanics, mechatronics, physics & optics,
assembly, software, mathware and electronics. Building innovative products that make the world smarter, healthier,
safer, more sustainable is part of our company DNA. Thanks to our agile & entrepreneurial ways of working, we
have partnered closely with our global customers to deliver successes from behind the scene , while creating
meaningful purpose and fun at work for our employees.
Candidate:
We are seeking an experienced Mechanical Delivery Lead to be part our design & engineering team in Pune . It
is expected that the incumbent is hands on in mechanical detail engineering projects. Being overall responsible for
detail engineering and technical delivery , he will monitor the entire project lifecycle from initiation, planning,
execution, monitoring, reviews & closure. You will also play a critical role in building and developing the engineering
talent pool for Sioux India .
Key Responsibilities:
Delivery Management – Collect customer requirements, Develop WBS & resource plans, manage project deliveries
as per the agreed Time , Cost & Quality .
Cost Management – Estimate project hours accurately, track progress, analyze delays, idle times, training &
onboarding hours and ensure a cost-effective delivery towards our customers.
Technical Management- Take on individual tasks to create direct involvement, develop a ‘First Time Right’ design
approach, Monitor and troubleshoot complex technical issues, resolve team queries & manage continuous
improvement through QA/QC processes for technical efficiency, productivity, and effectiveness.
Risk Management – Proactively Identify, assess, escalate and mitigate risks that could impact the project delivery,
quality, or customer satisfaction.
Team Leadership - Develop, Lead and manage the mechanical engineering team. Manage team performance and
availability towards customers. Manage talent acquisition with HR
Stakeholder Connections- Connect & communicate with cross functional and relevant internal stakeholders to
explore opportunities .
Customer Collaboration – Align & agree with customer leads on delivery requirements, think together to arrive at
solutions, manage customers reviews and feedback, provide technical guidance and ensure customer satisfaction.
& delight.
Education: B.E / B Tech/ M Tech in Mechanical/ Mechatronics Engineering.
Experience: Minimum 15+ years of experience in engineering delivery management in a MNC environment.
Experience in precision equipment design industry like semicon, Medical, Aerospace would be an extra advantage
This advertiser has chosen not to accept applicants from your region.
2
Operation Delivery Lead
Chennai, Tamil Nadu
R1 RCM
Posted today
Job Viewed
Job Description
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place sto Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Position Title: Operation Delivery Leader (Coding Quality)**
**Function: Coding**
**Location: Hyderabad**
**Shift Timings: 12:00 to 22:00 Hrs. (flexible)**
**Reporting To: Director**
**Responsibilities:**
Lead a team of quality senior managers/managers/ assistant managers for multiple business units/customers and across locations.
- Lead closer **calibrated quality outcomes** for end customers.
- Drive **customer satisfaction for quality of coding output** including corrective and preventive actions for customer quality concerns.
- Build and operate a **predictable quality model** and well aligned outcome-based quality assurance unit for coding.
- Actively collaborate **new customer engagements** for better quality outcomes including calibration, SOP inputs
- Drive the **structure and governance for ongoing customer calibrations.**
- **Collaborate and drive coding compliance** reviews, alignment, and actions.
- Lead **quality representation in business reviews** - weekly, monthly, and quarterly as well customer and internal stakeholders/leadership visits.
- Drive **high level of visibility on business performance and measures** to relevant internal stakeholders.
+ Actively **lead collaborative efforts and cohesive outcomes** between **US and Global QA teams**
- Drive and guide analytics for **comprehensive quality dashboards** along with **business insights and publish for internal stakeholders and leaders**
. - Drive **quality transformation initiatives** **and continual process improvement.**
- Create effective quality **sampling process and governance.**
- Drive **QA effectiveness and alignment** with customer perceived quality.
- Collaborate with product team **to build and manage comprehensive QA workflow tool** along with reporting and insights capabilities.
- Drive **process improvement initiatives including process reengineering, lean and automation** initiatives to drive efficiency.
- Drive **value-based initiatives** including **upstream opportunities from AR to coding,** **coding denials** to abstract coding as well coding optimization, benchmarking, and CDI/provider education initiatives as well technology initiatives such as autonomous coding, coding edits/scrubbers and auto fixes.
- **Collaborate with training team** to drive **effective feedback loop** to address quality gaps through onboarding training.
- Drive **high performing quality operations** with **closer governance on KPIs** such as productivity, absenteeism, shift adherence, utilization, productive time etc
- Drive **high people engagement** including framework for **periodical connects including 1 to 1, skips, FGDs** as well use the people survey tool to drive meaningful actions, EWS and employee retention and govern attrition.
- **Manage all exceptions and escalations** for quality team.
- Drive **people development efforts and framework around IDP and R&R initiatives** and be an inspiring **people leader**
. - Closely work with **operations to meet dynamic business** needs on quality support.
- **Review and govern external audits rebuttals and final outcomes.**
- **Govern transactional quality operations** as well **drive strategic initiatives** and implement best QA practices.
- Identify **process improvement/business excellence/process reengineering opportunities** and drive further.
- Drive **automation and transformation** initiatives.
- Exposure to **digital solutions, automation, AI and analytics** and ability to implement digital solutions.
- **Analytical and structured approach with extensive experience** in implementing **high impact projects and delivering transformation projects in scale** .
**No of years of Experience:** Minimum 18 Years of Experience in managing Multispecialty Coding in RCM/US healthcare is preferred along with understanding on Quality Concepts.
**Minimum Qualification: Graduation.**
**Required Qualifications**
+ License/Certifications: Currently holds and maintains at least 1 role-related certification (CCS or CIC for inpatient roles, CPC, COC, CCS, CCS-P for outpatient roles, CPMA for auditing role).
+ Additional certifications in specific specialties (CEMC, CASCC, CEDC, CGSC, CHONC, CIRCC, COBGC) are a plus.
+ Experience in professional and facility coding.
+ Strong knowledge of CMS guidelines, Ambulatory Payment Classification (APC), Outpatient Prospective Payment System (OPPS), National Correct Coding Initiative (NCCI) edits, and Inpatient Prospective Payment System (IPPS).
**Desired Qualifications**
+ Experience in RCM/US Healthcare: Preference strong domain understanding of US healthcare (Payer/Provider); Provider experience preferred. To learn more, visit: Excellent communication skills, presentation skills, and proficiency in MS Excel & PowerPoint.
+ Education - Bachelor's degree in a medical allied course is preferred. For other courses, a high level of knowledge and relevant work experience to illustrate capability.
+ Proficiency in medical terminologies and disease processes.
+ Strong attention to detail.
+ Ability to work independently and as part of a team.
+ At least 1 year of experience as a quality auditor is preferred.
+ Experience working with coding software such as Epic, Cerner, Meditech, and 3M 360.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: .
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place sto Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Position Title: Operation Delivery Leader (Coding Quality)**
**Function: Coding**
**Location: Hyderabad**
**Shift Timings: 12:00 to 22:00 Hrs. (flexible)**
**Reporting To: Director**
**Responsibilities:**
Lead a team of quality senior managers/managers/ assistant managers for multiple business units/customers and across locations.
- Lead closer **calibrated quality outcomes** for end customers.
- Drive **customer satisfaction for quality of coding output** including corrective and preventive actions for customer quality concerns.
- Build and operate a **predictable quality model** and well aligned outcome-based quality assurance unit for coding.
- Actively collaborate **new customer engagements** for better quality outcomes including calibration, SOP inputs
- Drive the **structure and governance for ongoing customer calibrations.**
- **Collaborate and drive coding compliance** reviews, alignment, and actions.
- Lead **quality representation in business reviews** - weekly, monthly, and quarterly as well customer and internal stakeholders/leadership visits.
- Drive **high level of visibility on business performance and measures** to relevant internal stakeholders.
+ Actively **lead collaborative efforts and cohesive outcomes** between **US and Global QA teams**
- Drive and guide analytics for **comprehensive quality dashboards** along with **business insights and publish for internal stakeholders and leaders**
. - Drive **quality transformation initiatives** **and continual process improvement.**
- Create effective quality **sampling process and governance.**
- Drive **QA effectiveness and alignment** with customer perceived quality.
- Collaborate with product team **to build and manage comprehensive QA workflow tool** along with reporting and insights capabilities.
- Drive **process improvement initiatives including process reengineering, lean and automation** initiatives to drive efficiency.
- Drive **value-based initiatives** including **upstream opportunities from AR to coding,** **coding denials** to abstract coding as well coding optimization, benchmarking, and CDI/provider education initiatives as well technology initiatives such as autonomous coding, coding edits/scrubbers and auto fixes.
- **Collaborate with training team** to drive **effective feedback loop** to address quality gaps through onboarding training.
- Drive **high performing quality operations** with **closer governance on KPIs** such as productivity, absenteeism, shift adherence, utilization, productive time etc
- Drive **high people engagement** including framework for **periodical connects including 1 to 1, skips, FGDs** as well use the people survey tool to drive meaningful actions, EWS and employee retention and govern attrition.
- **Manage all exceptions and escalations** for quality team.
- Drive **people development efforts and framework around IDP and R&R initiatives** and be an inspiring **people leader**
. - Closely work with **operations to meet dynamic business** needs on quality support.
- **Review and govern external audits rebuttals and final outcomes.**
- **Govern transactional quality operations** as well **drive strategic initiatives** and implement best QA practices.
- Identify **process improvement/business excellence/process reengineering opportunities** and drive further.
- Drive **automation and transformation** initiatives.
- Exposure to **digital solutions, automation, AI and analytics** and ability to implement digital solutions.
- **Analytical and structured approach with extensive experience** in implementing **high impact projects and delivering transformation projects in scale** .
**No of years of Experience:** Minimum 18 Years of Experience in managing Multispecialty Coding in RCM/US healthcare is preferred along with understanding on Quality Concepts.
**Minimum Qualification: Graduation.**
**Required Qualifications**
+ License/Certifications: Currently holds and maintains at least 1 role-related certification (CCS or CIC for inpatient roles, CPC, COC, CCS, CCS-P for outpatient roles, CPMA for auditing role).
+ Additional certifications in specific specialties (CEMC, CASCC, CEDC, CGSC, CHONC, CIRCC, COBGC) are a plus.
+ Experience in professional and facility coding.
+ Strong knowledge of CMS guidelines, Ambulatory Payment Classification (APC), Outpatient Prospective Payment System (OPPS), National Correct Coding Initiative (NCCI) edits, and Inpatient Prospective Payment System (IPPS).
**Desired Qualifications**
+ Experience in RCM/US Healthcare: Preference strong domain understanding of US healthcare (Payer/Provider); Provider experience preferred. To learn more, visit: Excellent communication skills, presentation skills, and proficiency in MS Excel & PowerPoint.
+ Education - Bachelor's degree in a medical allied course is preferred. For other courses, a high level of knowledge and relevant work experience to illustrate capability.
+ Proficiency in medical terminologies and disease processes.
+ Strong attention to detail.
+ Ability to work independently and as part of a team.
+ At least 1 year of experience as a quality auditor is preferred.
+ Experience working with coding software such as Epic, Cerner, Meditech, and 3M 360.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: .
This advertiser has chosen not to accept applicants from your region.
3
Operation Delivery Lead
Hyderabad, Andhra Pradesh
R1 RCM
Posted today
Job Viewed
Job Description
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place sto Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Position Title: Operation Delivery Leader (Coding Quality)**
**Function: Coding**
**Location: Hyderabad**
**Shift Timings: 12:00 to 22:00 Hrs. (flexible)**
**Reporting To: Director**
**Responsibilities:**
Lead a team of quality senior managers/managers/ assistant managers for multiple business units/customers and across locations.
- Lead closer **calibrated quality outcomes** for end customers.
- Drive **customer satisfaction for quality of coding output** including corrective and preventive actions for customer quality concerns.
- Build and operate a **predictable quality model** and well aligned outcome-based quality assurance unit for coding.
- Actively collaborate **new customer engagements** for better quality outcomes including calibration, SOP inputs
- Drive the **structure and governance for ongoing customer calibrations.**
- **Collaborate and drive coding compliance** reviews, alignment, and actions.
- Lead **quality representation in business reviews** - weekly, monthly, and quarterly as well customer and internal stakeholders/leadership visits.
- Drive **high level of visibility on business performance and measures** to relevant internal stakeholders.
+ Actively **lead collaborative efforts and cohesive outcomes** between **US and Global QA teams**
- Drive and guide analytics for **comprehensive quality dashboards** along with **business insights and publish for internal stakeholders and leaders**
. - Drive **quality transformation initiatives** **and continual process improvement.**
- Create effective quality **sampling process and governance.**
- Drive **QA effectiveness and alignment** with customer perceived quality.
- Collaborate with product team **to build and manage comprehensive QA workflow tool** along with reporting and insights capabilities.
- Drive **process improvement initiatives including process reengineering, lean and automation** initiatives to drive efficiency.
- Drive **value-based initiatives** including **upstream opportunities from AR to coding,** **coding denials** to abstract coding as well coding optimization, benchmarking, and CDI/provider education initiatives as well technology initiatives such as autonomous coding, coding edits/scrubbers and auto fixes.
- **Collaborate with training team** to drive **effective feedback loop** to address quality gaps through onboarding training.
- Drive **high performing quality operations** with **closer governance on KPIs** such as productivity, absenteeism, shift adherence, utilization, productive time etc
- Drive **high people engagement** including framework for **periodical connects including 1 to 1, skips, FGDs** as well use the people survey tool to drive meaningful actions, EWS and employee retention and govern attrition.
- **Manage all exceptions and escalations** for quality team.
- Drive **people development efforts and framework around IDP and R&R initiatives** and be an inspiring **people leader**
. - Closely work with **operations to meet dynamic business** needs on quality support.
- **Review and govern external audits rebuttals and final outcomes.**
- **Govern transactional quality operations** as well **drive strategic initiatives** and implement best QA practices.
- Identify **process improvement/business excellence/process reengineering opportunities** and drive further.
- Drive **automation and transformation** initiatives.
- Exposure to **digital solutions, automation, AI and analytics** and ability to implement digital solutions.
- **Analytical and structured approach with extensive experience** in implementing **high impact projects and delivering transformation projects in scale** .
**No of years of Experience:** Minimum 18 Years of Experience in managing Multispecialty Coding in RCM/US healthcare is preferred along with understanding on Quality Concepts.
**Minimum Qualification: Graduation.**
**Required Qualifications**
+ License/Certifications: Currently holds and maintains at least 1 role-related certification (CCS or CIC for inpatient roles, CPC, COC, CCS, CCS-P for outpatient roles, CPMA for auditing role).
+ Additional certifications in specific specialties (CEMC, CASCC, CEDC, CGSC, CHONC, CIRCC, COBGC) are a plus.
+ Experience in professional and facility coding.
+ Strong knowledge of CMS guidelines, Ambulatory Payment Classification (APC), Outpatient Prospective Payment System (OPPS), National Correct Coding Initiative (NCCI) edits, and Inpatient Prospective Payment System (IPPS).
**Desired Qualifications**
+ Experience in RCM/US Healthcare: Preference strong domain understanding of US healthcare (Payer/Provider); Provider experience preferred. To learn more, visit: Excellent communication skills, presentation skills, and proficiency in MS Excel & PowerPoint.
+ Education - Bachelor's degree in a medical allied course is preferred. For other courses, a high level of knowledge and relevant work experience to illustrate capability.
+ Proficiency in medical terminologies and disease processes.
+ Strong attention to detail.
+ Ability to work independently and as part of a team.
+ At least 1 year of experience as a quality auditor is preferred.
+ Experience working with coding software such as Epic, Cerner, Meditech, and 3M 360.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: .
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place sto Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Position Title: Operation Delivery Leader (Coding Quality)**
**Function: Coding**
**Location: Hyderabad**
**Shift Timings: 12:00 to 22:00 Hrs. (flexible)**
**Reporting To: Director**
**Responsibilities:**
Lead a team of quality senior managers/managers/ assistant managers for multiple business units/customers and across locations.
- Lead closer **calibrated quality outcomes** for end customers.
- Drive **customer satisfaction for quality of coding output** including corrective and preventive actions for customer quality concerns.
- Build and operate a **predictable quality model** and well aligned outcome-based quality assurance unit for coding.
- Actively collaborate **new customer engagements** for better quality outcomes including calibration, SOP inputs
- Drive the **structure and governance for ongoing customer calibrations.**
- **Collaborate and drive coding compliance** reviews, alignment, and actions.
- Lead **quality representation in business reviews** - weekly, monthly, and quarterly as well customer and internal stakeholders/leadership visits.
- Drive **high level of visibility on business performance and measures** to relevant internal stakeholders.
+ Actively **lead collaborative efforts and cohesive outcomes** between **US and Global QA teams**
- Drive and guide analytics for **comprehensive quality dashboards** along with **business insights and publish for internal stakeholders and leaders**
. - Drive **quality transformation initiatives** **and continual process improvement.**
- Create effective quality **sampling process and governance.**
- Drive **QA effectiveness and alignment** with customer perceived quality.
- Collaborate with product team **to build and manage comprehensive QA workflow tool** along with reporting and insights capabilities.
- Drive **process improvement initiatives including process reengineering, lean and automation** initiatives to drive efficiency.
- Drive **value-based initiatives** including **upstream opportunities from AR to coding,** **coding denials** to abstract coding as well coding optimization, benchmarking, and CDI/provider education initiatives as well technology initiatives such as autonomous coding, coding edits/scrubbers and auto fixes.
- **Collaborate with training team** to drive **effective feedback loop** to address quality gaps through onboarding training.
- Drive **high performing quality operations** with **closer governance on KPIs** such as productivity, absenteeism, shift adherence, utilization, productive time etc
- Drive **high people engagement** including framework for **periodical connects including 1 to 1, skips, FGDs** as well use the people survey tool to drive meaningful actions, EWS and employee retention and govern attrition.
- **Manage all exceptions and escalations** for quality team.
- Drive **people development efforts and framework around IDP and R&R initiatives** and be an inspiring **people leader**
. - Closely work with **operations to meet dynamic business** needs on quality support.
- **Review and govern external audits rebuttals and final outcomes.**
- **Govern transactional quality operations** as well **drive strategic initiatives** and implement best QA practices.
- Identify **process improvement/business excellence/process reengineering opportunities** and drive further.
- Drive **automation and transformation** initiatives.
- Exposure to **digital solutions, automation, AI and analytics** and ability to implement digital solutions.
- **Analytical and structured approach with extensive experience** in implementing **high impact projects and delivering transformation projects in scale** .
**No of years of Experience:** Minimum 18 Years of Experience in managing Multispecialty Coding in RCM/US healthcare is preferred along with understanding on Quality Concepts.
**Minimum Qualification: Graduation.**
**Required Qualifications**
+ License/Certifications: Currently holds and maintains at least 1 role-related certification (CCS or CIC for inpatient roles, CPC, COC, CCS, CCS-P for outpatient roles, CPMA for auditing role).
+ Additional certifications in specific specialties (CEMC, CASCC, CEDC, CGSC, CHONC, CIRCC, COBGC) are a plus.
+ Experience in professional and facility coding.
+ Strong knowledge of CMS guidelines, Ambulatory Payment Classification (APC), Outpatient Prospective Payment System (OPPS), National Correct Coding Initiative (NCCI) edits, and Inpatient Prospective Payment System (IPPS).
**Desired Qualifications**
+ Experience in RCM/US Healthcare: Preference strong domain understanding of US healthcare (Payer/Provider); Provider experience preferred. To learn more, visit: Excellent communication skills, presentation skills, and proficiency in MS Excel & PowerPoint.
+ Education - Bachelor's degree in a medical allied course is preferred. For other courses, a high level of knowledge and relevant work experience to illustrate capability.
+ Proficiency in medical terminologies and disease processes.
+ Strong attention to detail.
+ Ability to work independently and as part of a team.
+ At least 1 year of experience as a quality auditor is preferred.
+ Experience working with coding software such as Epic, Cerner, Meditech, and 3M 360.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: .
This advertiser has chosen not to accept applicants from your region.
4
Network delivery Lead
Greater Noida, Uttar Pradesh
Kyndryl
Posted 2 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience:
+ Having 6 +years of experience in Networking lead
+ Domain knowledge in Networks / Firewall and ITSM process & implementation
+ Alignment of processes with business requirement
+ Joining and Driving the p1/P2 calls and enable resources for quick resolution.
+ Managing Day to Day operational issues
+ Maintaining channel of internal & external reporting
+ Good written & Verbal communication skills
+ Escalation Management
+ Good reporting/MIS & analytical skills
+ Experience of managing NOC environment
+ Responsibility for Induction of new joinees within first week
+ Responsibility to Audit the team's ticket status to ensure timely & proper closure of the tickets
+ Ensure Daily, Weekly & Monthly governance meetings
+ Vendor Performance- Weekly & Monthly meetings with vendors along with performance dashboard to discuss the SLA's & SIP's
+ Quarterly review & updating the process documents along with version control
+ Weekly roster planning & shift availabilities
+ Ensuring proper communication & updates during any incident
+ Tracking the incidents till closures
+ Maintaining channel of communication between EXL & ENOC team Process defining & adherence
+ SPOC for ENOC Program- Complete ownership for the overall performance of the program
+ Generating Daily, Weekly & Monthly reports
+ Adherence for meeting the SLA against the SLA and quality metrics document
+ Ensuring complete documentation & reports from L1/L2/L3
+ Ensuring timely circulation of Analysis report for all major incidents. Driving and Participation in P1 incidents / conference calls for tracking and faster closure
Preferred Skills and Experience:
+ Analyzing the skill gaps and planning the required trainings and report in SIP.
+ Ensuring the Network & Process related documents are timely updated and ready for reference ( Monthly Audit )
+ Ensuring teams participation in Transformation and adoption for any automation/new tools introduction for Network Infrastructure
+ Tools:Knowledge about Cisco, Arista, Juniper, firewalls, Solarwinds, Cloud Networking,
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience:
+ Having 6 +years of experience in Networking lead
+ Domain knowledge in Networks / Firewall and ITSM process & implementation
+ Alignment of processes with business requirement
+ Joining and Driving the p1/P2 calls and enable resources for quick resolution.
+ Managing Day to Day operational issues
+ Maintaining channel of internal & external reporting
+ Good written & Verbal communication skills
+ Escalation Management
+ Good reporting/MIS & analytical skills
+ Experience of managing NOC environment
+ Responsibility for Induction of new joinees within first week
+ Responsibility to Audit the team's ticket status to ensure timely & proper closure of the tickets
+ Ensure Daily, Weekly & Monthly governance meetings
+ Vendor Performance- Weekly & Monthly meetings with vendors along with performance dashboard to discuss the SLA's & SIP's
+ Quarterly review & updating the process documents along with version control
+ Weekly roster planning & shift availabilities
+ Ensuring proper communication & updates during any incident
+ Tracking the incidents till closures
+ Maintaining channel of communication between EXL & ENOC team Process defining & adherence
+ SPOC for ENOC Program- Complete ownership for the overall performance of the program
+ Generating Daily, Weekly & Monthly reports
+ Adherence for meeting the SLA against the SLA and quality metrics document
+ Ensuring complete documentation & reports from L1/L2/L3
+ Ensuring timely circulation of Analysis report for all major incidents. Driving and Participation in P1 incidents / conference calls for tracking and faster closure
Preferred Skills and Experience:
+ Analyzing the skill gaps and planning the required trainings and report in SIP.
+ Ensuring the Network & Process related documents are timely updated and ready for reference ( Monthly Audit )
+ Ensuring teams participation in Transformation and adoption for any automation/new tools introduction for Network Infrastructure
+ Tools:Knowledge about Cisco, Arista, Juniper, firewalls, Solarwinds, Cloud Networking,
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
5
Voice Delivery Lead
Greater Noida, Uttar Pradesh
Kyndryl
Posted 2 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise:
+ Need 10 + years experience in Applications & Infrastructure services, managing Devops delivery involving Multiple OEM products (CISCO, AWS Connect, Genesys, Avaya ,NICE, Veriant, AudioCodes ),
+ Collaborate with cross-functional teams and serve as a trusted advisor to Customer & internal Leadership.
+ Participating in RFCs, Pre & Post implementation review for all RFC's.
+ Engage during implementation phase to deploy new and ancillary services related to contact center businesses, analyze the solution during deployment phase and re-engineer if required to enhance the solution effectiveness.
+ Actively participate in engineering / re-engineering activities to optimize workloads
+ across contact center platforms
+ Creation and review of Highand lowlevel documentation, SOP's for contact center
+ Architectures and businesses using heterogenous platforms.
Preferred Technical and Professional Experience:
Must to have experience in Amazon connect , Avaya Aura and Verint Cloud recording.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise:
+ Need 10 + years experience in Applications & Infrastructure services, managing Devops delivery involving Multiple OEM products (CISCO, AWS Connect, Genesys, Avaya ,NICE, Veriant, AudioCodes ),
+ Collaborate with cross-functional teams and serve as a trusted advisor to Customer & internal Leadership.
+ Participating in RFCs, Pre & Post implementation review for all RFC's.
+ Engage during implementation phase to deploy new and ancillary services related to contact center businesses, analyze the solution during deployment phase and re-engineer if required to enhance the solution effectiveness.
+ Actively participate in engineering / re-engineering activities to optimize workloads
+ across contact center platforms
+ Creation and review of Highand lowlevel documentation, SOP's for contact center
+ Architectures and businesses using heterogenous platforms.
Preferred Technical and Professional Experience:
Must to have experience in Amazon connect , Avaya Aura and Verint Cloud recording.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
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6
Recruitment - Delivery Lead
Chennai, Tamil Nadu
ACL Digital
Posted 5 days ago
Job Viewed
Job Description
Work Location: Chennai
Please share your updated profile to
JD Appended:
- Lead and manage a team of recruiters and recruitment coordinators to ensure efficient and effective delivery of hiring needs in BFSI domain. (Must have handled clients like BNP Paribas or Paypal)
- Collaborate closely with hiring managers and business leaders to understand recruitment requirements and workforce planning.
- Drive recruitment strategy execution aligned with business objectives and talent acquisition goals.
- Monitor recruitment metrics and KPIs, analyze data to identify bottlenecks, and implement process improvements.
- Ensure a positive candidate experience through smooth communication and efficient recruitment processes.
- Manage recruitment budgets and vendor relationships where applicable.
- Facilitate training and development for recruitment teams to enhance their skills and performance.
- Ensure compliance with legal and organizational recruitment policies and best practices.
- Partner with HR, Talent Acquisition, and other departments to support diversity, equity, and inclusion initiatives.
- Stay updated with recruitment trends, tools, and technologies to maintain competitive advantage.
This advertiser has chosen not to accept applicants from your region.
7
Technical Delivery Lead
Pune, Maharashtra
Persistent Systems
Posted 5 days ago
Job Viewed
Job Description
About Position:
We are seeking a highly skilled and experienced Technical Delivery Lead to join our team for a Cloud Data Modernization project. The successful candidate will be responsible for managing and leading the migration of an on-premises Enterprise Data Warehouse (SQLServer) to a modern cloud-based data platformutilizing Azure Cloud data tools and Snowflake.
- Role: Technical Delivery Lead
- Location: All Persistent Locations
- Experience: 5+ Years
- Job Type: Full Time Employment
What You'll Do:
- This platform will enable offshore (non-US) resources to build and develop Reporting, Analytics, and Data Science solutions.
- Manage and lead the migration of the on-premisesSQLServer Enterprise Data Warehouse to Azure Cloud and Snowflake.
- Design, develop, and implement data platform solutions using Azure Data Factory (ADF), Self-hosted Integration Runtime (SHIR), Logic Apps, Azure Data Lake Storage Gen2 (ADLS Gen2), Blob Storage, Databricks, and Snowflake.
- Manage and guide the development of cloud-native ETLs and data pipelines using modern technologies on Azure Cloud, Databricks, and Snowflake.
- Implement and oversee DevOps practices and CI/CD pipelines usingGitActions.
- Collaborate with cross-functional teams to ensure seamless integration and data flow.
- Optimize and troubleshoot data pipelines and workflows.
- Ensure data security and compliance with industry standards.
- Provide technical leadership and mentorship to the engineering team.
Expertise You'll Bring:
- Prior experience working with automated ETL conversion tools used during cloud migrations (SnowConvert,BladeBridge,etc).
- Experience with data modeling and database design. Knowledge of data governance and data quality best practices.
- Familiarity with other cloud platforms (e.g., AWS, Google Cloud).
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We support hybrid work and flexible hours to fit diverse lifestyles.
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let’s unleash your full potential at Persistent - persistent.com/careers
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
This advertiser has chosen not to accept applicants from your region.
8
CMC Delivery Lead
Hyderabad, Andhra Pradesh
G&L Scientific
Posted 5 days ago
Job Viewed
Job Description
G&L Scientific have an immediate need for a CMC Delivery Lead to work with one of our clients.
Please only apply if you can start immediately and can accommodate EU working hours. This position can based in our Mumbai or Hyderabad office
Key Skills and Experience Required:
- Demonstrated experience in CMC (Chemistry, Manufacturing, and Controls) for vaccines , with a solid understanding of regulatory and technical requirements.
- Proven ability in authoring CMC dossier sections for regulatory variations , including preparation, review, and management of Health Authority queries .
- Skilled in developing and writing CMC sections of Briefing Books to support regulatory submissions and meetings.
- Strong capability to identify and assess risks associated with submission data packages and proactively propose mitigation strategies.
- Effectively escalates issues with potential business or regulatory impact to line management, ensuring timely resolution and strategic decision-making.
This advertiser has chosen not to accept applicants from your region.
9