2,764 Delivery Lead jobs in India

We are looking for Immediate joiner for below position.

Role: Delivery Lead

Skillset: Talent management, delivery management in a product engineering environment

Experience: 15+ years

Job Description: We are seeking an experienced Delivery Lead to oversee our product engineering projects. The ideal candidate will have a strong background in talent management and delivery management within a product engineering environment. You will be responsible for ensuring the successful delivery of projects, managing teams, and maintaining high standards of quality and performance.

Responsibilities:

• Act as an SBU Head – own the vision, strategy and roadmap to grow the company as a strategic asset.
• Work with senior stakeholders to define growth strategy – including talent planning, capability building, and service line expansion.
• Demonstrate a commercial mindset: mine existing accounts, identify new business opportunities, and support client engagement initiatives.
• Build and mentor a high-performing team, focusing on leadership development, domain capability, and delivery excellence.
• Establish strong internal processes and governance to scale delivery while ensuring agility and innovation.
• Drive thought leadership and bring innovative ideas to expand the scope and relevance of the SBU.
• Lead and manage the delivery of product engineering projects.
• Oversee talent management and team development.
• Ensure projects are delivered on time, within scope, and within budget.
• Collaborate with stakeholders to define project requirements and deliverables (Customers Architects, Project Managers, etc)
• Monitor project progress and implement corrective actions as needed.

What We’re Looking For:

• Proven leadership experience managing large-scale delivery centers or offshore units.
• Ability to think strategically, with a structured approach to solving complex organizational challenges.
• Strong business acumen – experience in account mining, pre-sales, and supporting commercial growth.
• Excellent communication and listening skills – ability to engage at senior levels, both internally and with clients.
• Demonstrated initiative and innovation – history of bringing new ideas to scale teams or services.
• Deep understanding of talent strategy, especially in building capabilities for long-term delivery success.
• Preferably familiar with or having experience working in/with GCC models or similar offshore delivery constructs.
• Hands-on technical experience in coding ( Java , C# , Angular, .net core etc)

Preferred Background:

• 15+ years in IT delivery, with at least 5 years in a senior leadership role.
• Exposure to both delivery and commercial functions.
• Experience across domains, with the flexibility to adapt and scale in new areas.
• Strong stakeholder management and executive presence.

Delivery Lead - BFSI (Banking, Financial Services), Regulatory Technology (RegTech)

Position: Delivery Lead
Location: Chennai/Bangalore
Domain: BFSI (Banking, Financial Services), Regulatory Technology (RegTech)

• Project Delivery Management:
• Lead and manage the planning and execution of multiple projects, ensuring timelines, deliverables, and quality standards are met.
• Develop and implement processes and procedures to ensure efficient and effective project delivery.

• Risk Management:
• Identify potential operational and delivery risks and develop mitigation strategies to ensure smooth project execution and service levels are maintained.

• Governance and Strategy Implementation:
• Contribute to the development of systems, processes, and procedures for governance initiatives.
• Communicate the outcomes to ensure the adoption of new policies, processes, and systems across the business unit.

• Reporting and Documentation:
• Prepare briefings, submissions, and presentations to support project/program delivery.
• Develop business cases and provide routine and ad hoc reports on operational performance, identifying trends, forecasts, and risks requiring management intervention.

• Stakeholder Management:
• Cultivate and maintain relationships with key decision-makers and stakeholders within the banking sector.
• Collaborate with cross-functional teams to ensure seamless delivery of solutions to clients.

• Client Relationship Management:
• Maintain positive relationships with clients, ensuring their needs are met and providing regular updates on service delivery.
• Address client inquiries and concerns promptly, ensuring high levels of client satisfaction.

• Service Delivery Coordination:
• Coordinate the efforts of different teams to ensure that services are delivered in a timely and efficient manner.
• Track and monitor service performance, identify areas for improvement, and implement necessary changes.

• Compliance with Service Level Agreements (SLA):
• Ensure that all SLAs are met and services provided meet required quality standards.
• Ensure onsite engineers maintain SLAs.

• Budget and Resource Management:
• Manage project budgets, ensuring effective resource allocation and keeping costs within budget.

• Team Management:
• Build, maintain, and lead high-performing teams while fostering a positive and collaborative work environment.

• Account Management:
• Monitor and report the performance of key accounts regularly.
• Responsible for achieving and maintaining high Customer Satisfaction (CSAT) scores.

• Vendor and Procurement Management:
• Manage third-party vendor and procurement cycles, ensuring vendors supply quality deliverables regularly.
• Address any discrepancies in vendor performance.

• Business Development and Product Knowledge:
• Identify and cultivate business opportunities from existing customers.
• Maintain a deep understanding of BCT Digital's RegTech products and their competitive positioning in the market.

• Education:
• Bachelor's degree in Engineering or MCA.
• Experience:
• 12-15 years of experience in project delivery with a proven track record of achieving and exceeding project delivery goals.
• Skills:
• Excellent communication, negotiation, and presentation skills.
• Strong ability to manage multiple projects and stakeholders effectively.
• Additional Requirements:
• Willingness to travel as required.

Delivery Lead
Bangalore/ Gurgaon, India

The Delivery Lead co-owns end-to-end delivery of business solutions for the scope of the Delivery Team with Transformation & Change Delivery (TCD) Delivery Lead; Understands the strategy, needs and challenges of the business partners s/he supports as well as the end-to-end processes for those businesses.Oversees all applications supporting that customer group to ensure service levels are received and system changes are delivered to expectation. Accountable for the design, delivery, and support of solution.

DISCOVER your opportunity

What will your essential responsibilities include?

·Leading an impactful application delivery team supporting AXA XL’s corporate Finance business functions including Accounting, Financial Reporting, Tax, Treasury and Solvency II reporting functions.

·Working closely with key business stakeholders to manage critical finance processes including monthly, quarterly and annual cycles to meet local, regulatory and AXA group deadlines.

·Manage end to end data processing from Insurance systems through to General Ledeger and Financial Reporting Systems working collaboratively with cross functional teams ensuring financial data integrity throughout the architecture.

·Delivering high impact bespoke and packaged solutions leveraging hands on design, development, technical architecture experience leading global teams including internal staff and external vendor resources and successfully delivering complex business solutions.

·Establish the scope of services, service levels, and key processes required to deliver application services within the application portfolio.

·Produce and maintain the roadmap of change associated to application group.

·Align team to high-level organization goals and objectives.

·Manage and report on budget and resource allocation and utilization.

·Monitor supplier performance reports and address concerns.

·Review and approve contracts for a predetermined level of authority.

·Assist procurement to manage vendor relations and maintaining vendor accountability.

·Oversee Continuous Service Improvement initiatives to ensure continuously improving processes and capabilities.

·Interface with internal and external auditors.

·Support resolution of escalated risks and issues as a part of service delivery.

·Develop and maintain relationships with key stakeholders and suppliers.

·Produce high-level estimates as needed.

·May participate as a member of a Major Incident Team.

·Manage threats to application assets.

·Protect and maintain AXA XL’s Intellectual Property.

·Ensure all processes are documented and maintained.

·Develop change management strategies and approaches and assist business partners with readiness and change implementation.

·Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis.Owns the completion of any action plans.

·Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances.

·In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms. Also manages clean termiSolution Delivery Center of contracts with vendors who consistently underperform.

You will report to the Head of Application Solutions, Delivery

SHARE your talent

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

·Experience leading global application development teams supporting Financial systems for Insurance Industry.

·Experience managing Oracle EBS General Ledger and OBIA Reporting environment is desired.

·Experenice managing complex financial data and reporting systems in a high volume environment.

·Demonstrated leadership skills delivering high impact bespoke and packaged solutions for the insurance industry.

·Demonstrated hands on design, development, technical architecture experience leading global teams including internal staff and external vendor resources and successfully delivering complex business solutions.

·Expert level experience in planning and executing complex, large scale initiatives or operational area.

·Budget, supply, and resource management for in scope applications and services.

·Hold suppliers accountable for performance against Service Levels.

·Ensure appropriate SoWs / SLAs exist for all development vendor engagements.

·Measurable improvements in service delivery over time.

·High customer confidence in delivery capability.

·Internal and external audit support.

·Risk identification and mitigation.

·Knowledge Management strategy for process, training and applications.

·Effective communication skills, particularly on key matters relating to the application grouping to stakeholders.

Desired Skills and Abilities:

·Stakeholder management.

·Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales.

·Adaptable to new/different strategies, programs, technologies, practices, cultures, etc.Comfortable with change, able to easily make transitions.

·Experience with AS400, Mainframe, DB2 and Informatica technologies.Cloud migration skillset preferred.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity

Delivery Lead Bangalore/ Gurgaon, India

The Delivery Lead co-owns end-to-end delivery of business solutions for the scope of the Delivery Team with Transformation & Change Delivery (TCD) Delivery Lead; Understands the strategy, needs and challenges of the business partners s/he supports as well as the end-to-end processes for those businesses.Oversees all applications supporting that customer group to ensure service levels are received and system changes are delivered to expectation. Accountable for the design, delivery, and support of solution.

DISCOVER your opportunity

What will your essential responsibilities include?

·Leading an impactful application delivery team supporting AXA XL’s Actuarial Reserving business functions.

·Working closely with key business stakeholders to manage critical actuarial reserving processes including monthly, quarterly and annual cycles to meet local, regulatory and AXA group deadlines.

·Manage end to end data processing from Insurance systems through to Actuarial Databases and Actuarial Reserving Reporting Systems working collaboratively with cross functional teams ensuring reserving data integrity throughout the architecture.

·Supporting business managed applications ensuring adherence to AXA XL architecture and security design principles.

·Delivering high impact bespoke and packaged solutions leveraging hands on design, development, technical architecture experience leading global teams including internal staff and external vendor resources and successfully delivering complex business solutions.

·Establish the scope of services, service levels, and key processes required to deliver application services within the application portfolio.

·Produce and maintain the roadmap of change associated to application group.

·Align team to high-level organization goals and objectives.

·Manage and report on budget and resource allocation and utilization.

·Monitor supplier performance reports and address concerns.

·Review and approve contracts for a predetermined level of authority.

·Assist procurement to manage vendor relations and maintaining vendor accountability.

·Oversee Continuous Service Improvement initiatives to ensure continuously improving processes and capabilities.

·Interface with internal and external auditors.

·Support resolution of escalated risks and issues as a part of service delivery.

·Develop and maintain relationships with key stakeholders and suppliers.

·Produce high-level estimates as needed.

·May participate as a member of a Major Incident Team.

·Manage threats to application assets.

·Protect and maintain AXA XL’s Intellectual Property.

·Ensure all processes are documented and maintained.

·Develop change management strategies and approaches and assist business partners with readiness and change implementation.

·Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis.Owns the completion of any action plans.

·Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances.

·In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms. Also manages clean termiSolution Delivery Center of contracts with vendors who consistently underperform.

You will report to the Head of Application Solutions, Delivery.

SHARE your talent

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

·Experience leading global application development teams supporting Reserving systems for Insurance Industry.

·Experience delivering large data systems with data interactions extending to SaaS and internal environments.

·Hand on experience building applications using SQL, Python and Databricks environment.

·Demonstrated leadership skills delivering high impact bespoke and packaged solutions for the insurance industry.

·Demonstrated hands on design, development, technical architecture experience leading global teams including internal staff and external vendor resources and successfully delivering complex business solutions.

·Expert level experience in planning and executing complex, large scale initiatives or operational area.

·Budget, supply, and resource management for in scope applications and services.

·Hold suppliers accountable for performance against Service Levels.

·Ensure appropriate SoWs / SLAs exist for all development vendor engagements.

·Measurable improvements in service delivery over time.

·High customer confidence in delivery capability.

·Internal and external audit support.

·Risk identification and mitigation.

·Knowledge Management strategy for process, training and applications.

Desired Skills and Abilities:

·Effective communication skills, particularly on key matters relating to the application grouping to stakeholders.

·Stakeholder management.

·Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales.

·Adaptable to new/different strategies, programs, technologies, practices, cultures, etc.Comfortable with change, able to easily make transitions.

·Experience with AS400, Mainframe, DB2 and Informatica technologies.Cloud migration skillset preferred.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity

Project Role: Delivery Lead

Project Role Description:

Manage the delivery of large, complex projects using appropriate frameworks and collaborate with sponsors to manage scope and risk. Drive profitability and continued success by overseeing service quality and costs while leading delivery efforts.

As a Delivery Lead, you will be responsible for ensuring the successful delivery of projects by managing all aspects, from scope and risk to service quality and cost. You will also be expected to communicate progress effectively to leadership and support sales initiatives through innovative solutions.

• Act as a Subject Matter Expert (SME) and lead team performance.
• Engage with multiple teams to make key decisions and provide cross-team solutions.
• Manage the delivery of large, complex projects using established frameworks.
• Collaborate with sponsors to effectively manage project scope and risk.
• Drive profitability by ensuring high service quality while controlling costs.
• Measure and communicate project progress to leadership within committed timelines.
• Proactively support sales efforts through innovative solutions and delivery excellence.

Must-Have Skills:

• Proficiency in Service Delivery.
• Strong understanding of project management methodologies and frameworks.
• Extensive experience in managing large, complex projects.
• Excellent leadership and communication skills.

Good-to-Have Skills:

• Experience with Agile methodologies.

• Minimum of 12 years of experience in Service Delivery.
• This position is based in Indore.
• A minimum of 15 years of full-time education is required.

The Delivery Lead is a critical leadership position at Zeta, ensuring the successful execution and delivery of product deliverables, projects and services to our clients and drive revenue growth and customer success. This role needs to ensure that Zetas delivery of products services meet client expectations, are delivered on time and within budget, and adhere to quality standards. This role involves strong leadership, client relationship management, and operational oversight.

The role requires a strong delivery leader with a deep understanding of software engineering, customer success and program management methodologies. The role entails close collaboration with clients, account management, product engineering ,support operations, finance, risk and sales.

Key Responsibilities

• Delivery Leadership:  Lead and oversee program managers and cross-functional teams (both technical and non-technical) to manage the delivery of large-scale engagements, ensuring they are delivered on time, within budget, and meet high-quality standards and client satisfaction. Design and oversee governance mechanisms for successful delivery of Zeta s deliverables commitments. Establish and maintain effective project management methodologies and standards.
• Client Relationship Management:  Serve as a trusted advisor to senior client management, understanding their business challenges and providing strategic guidance. Ensure client satisfaction through on time and high-quality delivery. Proactively identify and address client concerns and issues.
• Business Leadership:  Engage with senior leadership at Zeta and client organizations to establish business case and objectives, often driving scope discovery, pre-sales solutioning estimations. Oversee the achievement of top line and bottom-line targets through strong operational rigor. Monitor and report on key performance indicators (KPIs) and metrics.
• Stakeholder Management:  Maintain relationships with key internal and external stakeholders. Collaborate with product engineering, operations, and risk teams to keep them informed and engaged in the delivery.
• Execution Governance:  Oversee the delivery of engagement commitments with respective program managers and team leads, lead governance with executives, and proactively mitigate risks with stakeholders, including executive management and board members.
• Negotiation:  Manage and negotiate resources terms with senior stakeholders, including vendors and partners, to ensure program delivery aligns with agreed-upon conditions.
• Thought Leadership:  Develop and implement best practices and tools according to industry standards. Champion the companys delivery methodology and standards to continually improve predictability and quality across various programs.

Requirements

• 16+ years of experience in engagement delivery within a SaaS Product / Enterprise Product delivery environment.
• Great written and oral communication; Proven ability to build and maintain strong client relationships, conduct governance reviews and strategy to execution meetings with CXOs of the client organizations
• Ability to manage multiple priorities and work in a fast-paced environment.
• Conflict resolution and persuasion of interdisciplinary teams
• Prior experience creating Statements of work, and managing PL of large client delivery engagements (> $6M)
• Proactive problem solver who effectively resolves issues and risks.

Nice to Have

• Experience in Banking Fintech.
• Experience with Scaled Agile Framework.
• PMP, Prince2, or other relevant project management certifications are highly desirable.
• Knowledge of ITIL and other service management frameworks.

Role:  Program Manager - Technology / IT

Industry Type:  IT Services & Consulting

Department:  Project & Program Management

Employment Type:  Full Time, Permanent

Role Category:  Technology / IT

Education

UG:  Any Graduate

PG:  Any Postgraduate

• Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in the change frameworks
• Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle.
• Collaborates and builds positive stakeholder relationships, providing regular updates, obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements
• Analyses management reports, and derives insights to drive the right business decisions
• Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization.
• Produce well-defined project plans, identifying the key milestones and assigning responsibilities / resources in line with the Global Transformation Project Management Framework.
• Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardized metrics and templates in Clarity
• Maintains project change control, ensuring any changes to baseline are managed through change requests and all impacts are considered

• Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments- Understanding of the purpose, value, culture and fundamentals of Global Transformation
• Relevant experience with complex projects across countries or region
• Organizational skills and ability to pick up work right away
• Understanding of the banking and/or financial services industry and/or shared services organizations
• Delivering significant change and collaboration with stakeholders across locations
• Ability to interact and influence stakeholders at an appropriate level.
• Problem solving ability with adherence to deadlines and tight timeliness
• Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance)
• Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user
• Experience with transformation changes Design & Initiation (D&I) is an advantage.

As a Delivery Lead , you will be responsible for managing the delivery of large and complex projects. You will leverage your expertise in Lean Portfolio Management to ensure projects meet scope, timelines, and quality standards, while maintaining a focus on profitability. By collaborating closely with sponsors and multiple teams, you will mitigate risks, drive service quality, and lead delivery excellence to ensure ongoing success.

• Subject Matter Expert (SME): Be recognized as a subject matter expert with deep knowledge and experience in project delivery and management.
• Influencing & Advisory: Provide expert guidance and advisory services to stakeholders, influencing key decisions across teams and business areas.
• Team Collaboration & Decision Making: Engage with multiple teams, providing leadership and ensuring alignment on project goals. Be responsible for team decisions and actions.
• Problem Solving Across Teams: Provide solutions to problems that impact multiple teams and business areas, ensuring smooth project execution and successful outcomes.
• Project Delivery Oversight: Lead the delivery of large, complex projects, ensuring they are completed successfully, on time, and within scope.
• Scope & Risk Management: Collaborate with project sponsors to manage and define project scope, and proactively mitigate risks to ensure project success.
• Profitability & Service Quality: Drive profitability by managing service quality, costs, and resources effectively, ensuring optimal outcomes for both the client and the organization.
• Progress Reporting: Measure, track, and communicate project progress and milestones to leadership, ensuring transparency and alignment with business goals.
• Sales Support: Support sales teams by providing innovative solutions and demonstrating delivery excellence, contributing to the growth and success of the business.

• Must-Have Skills:
• Proficiency in Lean Portfolio Management , including managing multiple projects, portfolios, and aligning business strategies.
• Strong understanding of project management methodologies and frameworks, including Waterfall and Agile approaches.
• Good-to-Have Skills:
• Experience with Agile Project Management techniques, including Scrum or Kanban.
• Experience in budget management and resource allocation for large-scale projects.
• Leadership & Communication:
• Excellent leadership skills to guide cross-functional teams, influence stakeholders, and drive project success.
• Strong communication skills to effectively report progress, resolve conflicts, and ensure alignment with business objectives.
• Risk Management:
• Ability to analyze, identify, and mitigate project risks effectively, ensuring smooth project execution.
• Project Cost & Resource Management:
• Proficient in managing project budgets and resources, ensuring cost-effective solutions that drive profitability.

• Proven experience in managing and delivering large, complex projects using appropriate frameworks and methodologies.
• Demonstrated expertise in Lean Portfolio Management and working with multiple teams to ensure successful delivery.
• Strong track record in managing project scope, risks , and ensuring service quality and cost management to drive profitability.

• This role is based at (Insert Location).
• The ideal candidate will have a combination of strong technical knowledge, leadership experience, and a focus on driving business results