3,877 Delivery Lead jobs in India

apna

Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months.

Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India.

Role Summary:

Join a stealth-mode moonshot under the parent company — a deeply technical initiative: foundational voice infrastructure for the enterprise. This isn't just deployment work — it's about shaping how voice-first AI agents power real business outcomes across BFSI, Telecom, and beyond.

You'll lead client delivery from the front: architecting Agentic Voice AI deployments, owning integrations, managing forward-deployed engineers, and unlocking adoption. This role sits at the intersection of product, engineering, and execution. You're the connective tissue between what's promised and what's realized — and how fast it scales.

. You'll be the primary owner of solution delivery, client usage success, and ongoing growth.

Location: Bangalore (Work from Office - Domlur)

Requirements

Responsibilities:

• Own end-to-end voice agent deployment: from scope to CRM integration
• Lead client solutioning alongside Sales (pre-sale + delivery)
• Manage 2 FDs (Forward Deployed Engineers) and ensure quality/timely delivery
• Drive usage and identify upsell opportunities to reach $200K+ ACV
• Partner with Sales on MSA closure and multi-functional delivery alignment

Ideal Persona:

• Delivery Manager/Product/Program Manager with 5-8 years
• Relevant Experience Necessary with Voice AI / Agentic - Gen AI and Conversational AI platforms, Products and Projects
• Experience leading client-facing implementations in SaaS or AI/ML companies
• Has managed a team of engineers (2–5) and understands CRM/API integrations

Metrix:

• 10–12 deployments/year
• • 90% of committed usage realized in first 60 days
• $200K+ ACV expansion in 50%+ of accounts

Greetings

Delivery head- Construction Industry(Operations)

• Experience in project execution and delivery within the interior fit-out or design & build industry.
• Business units with at least 1000 Cr. P&L responsibility
• Ability to travel extensively

Apply

Experience
: years

Salary
: INR / year (based on experience)

Expected Notice Period
: 30 Days

Shift
: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type
: Office (Bengaluru)

Placement Type
: Full Time Permanent position(Payroll and Compliance to be managed by: Lyzr)

**(*Note: This is a requirement for one of Uplers' client - Lyzr)

**What do you need for this opportunity?

Must have skills required:
Ai Agent Framework, Vector databases, Python, Communication Skills, react, Software Delivery, Stakeholder Management

Lyzr is Looking for:*
*Key Responsibilities -
Build & Lead the Team

• Hire, mentor, and manage AI full stack developers and project managers
• Foster a product mindset: every agent should feel like a polished SaaS feature

Own Delivery & Execution

• Establish Agile ceremonies, backlog grooming, and release cadences
• Drive sprint commitments, velocity, and quality while removing blockers
• Track KPIs (cycle time, defect escape rate, NPS) and push for continuous improvement

Delight Customers & Partners

• Lead onboarding workshops, requirement deep dives, and success plan alignment
• Maintain timely, clear communication with stakeholders
• Evangelize Lyzr best practices for confident partner co-development

Scale the Practice

• Codify templates, CI/CD pipelines, and playbooks for repeatable agent launches
• Collaborate with Product & Engineering to feed delivery insights into the roadmap

What We're Looking For -

• 9+ years of experience in software delivery management, with at least 3 years leading cross-functional teams
• Proven ability to deliver cloud products or complex applications in Agile environments
• Strong project-to-product mindset, transforming SOWs into scalable offerings
• Hands-on with full stack web technologies (Python, JS/TS, React, or similar) and knowledge of AI/LLM pipelines
• Excellent at stakeholder management, customer engagement, and executive reporting
• Strong written & verbal communication skills

Bonus Points If You Have -

• Experience in mid-sized application development companies (200–2,000 employees)
• Hands-on with AI agent frameworks, vector databases, or prompt engineering
• Experience in scaling teams within high-growth SaaS or platform startups

Interview Process -

• Assignment
• Technical Round 1 (with CTO)
• Round with Board of Advisor
• Round with CEO

How to apply for this opportunity?

• Step 1: Click On Apply And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview

About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you

Overview
Experience:
6-9 Years

Location:
Hyderabad

Shift Time :
6:30 PM - 3:30 AM (IST)

About Role
We have an exciting role of OGS Delivery Lead who will be responsible for overseeing the delivery of business operations and services in a highly staff augmentation offshore model. This role involves managing offshore teams, ensuring alignment with business goals, and maintaining high standards of performance and productivity.

About Omnicom Global Solutions
Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom's branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries.

Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management.

Responsibilities

• Act as the primary point of contact for stakeholders for operational status (eg. Hiring, allocation, onboarding), people-related issues
• Coordinate between agency and BSS teams, ensuring effective communication and collaboration
• Managing hiring and allocation of resources to project / process.
• Address and resolve process escalations and work on RCA to avoid future occurrences.
• Conduct regular weekly, fortnightly, and monthly cadence with agency partners to understand process efficiency, accuracy, operational challenges and provide strategic plans in establishing seamless process
• Continuously evaluate and improve processes to enhance efficiency and effectiveness
• Manage the allocation and utilization of resources, ensuring that BSS teams are effectively integrated and utilized
• Collaborate with agency teams on FTE performance progress and implement improvements in partnership with agency leads, as necessary
• Lead and mentor BSS teams, fostering a culture of collaboration, accountability, and high performance.
• Facilitate training and development initiatives to enhance team capabilities.

You will be working closely with

Global Business Leaders, CFO's, Finance Controllers of Global Agencies across various geographies.

Qualifications

• Bachelor's/master's degree in commerce, Business Administration, or a related field.
• 6 - 8 years experience in project management, preferably in an offshore staff augmentation model
• Depicts strong understanding of business processes (Finance & Accounting operations, HR processes etc)
• Worked with stakeholders from multiple geographies - US (Must) and EMEA, APAC (Preferred)
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple processes simultaneously.
• Strong problem-solving and decision-making abilities.
• Knowledge of industry standards and best practices

Job Purpose:
Acuity is currently looking for dedicated and motivated individual who have strong organizational and teamwork skills for its Presentation and Graphic team supporting its Investment Banking clients. The team works in regular shifts.

Key Responsibilities:

• Oversee day-to-day operations, ensuring workflows run smoothly across all departments.
• Providing creative solutions for existing clients, as well as pursue new clientele opportunities.
• Day-to-day operations/team handling and driving production while ensuring top quality service to the client.
• Will be responsible for a team that handles design services for a global investment bank, ensuring smooth service delivery.
• Managing projects from the requirements gathering / needs identification phase through to completion.
• Able to design and implement strategic plans and develop high performing teams. Demonstrate strength and experience in client/requester relationship building and management, information/knowledge needs assessment
• Identify areas for improvement and implement streamlined processes to increase efficiency and productivity.

Key Qualifications:

• Expert working knowledge in MS office applications, especially PPT, Word, Visio and Excel
• Working knowledge on adobe creative suite including Photoshop, InDesign Illustrator, Acrobat
• Working knowledge on VBA and macros
• Good verbal and written communication skills
• Attention to detail and ability to manage multiple projects simultaneously.
• Creative thinking and problem-solving abilities
• Project management skills
• Team management skills

About us:

Founded in 2012, Ushta Te 's sweet spot lies at the intersection of Technology, Media and Human Resources. We provide end-to-end contingent manpower solutions in the IT & non-IT space across multiple locations in India. We also offer a plethora of Outsourced services in Language Services, Content Development and Marketing Services. We cater to several top global brands across the media, technology, lifestyle, retail and marketing domains and named one of the Top 25 Most Admired Companies in the HR Industry 2019 by The CEO Magazine, India. Ushta Te maintains a client-centric approach and believes in strong customer relationship management.

Ushta Te is a ISO 27001 and ISO 2000 certified organization and maintains compliance with European Union GDPR law.

Kindly review Ushta Te Hiring to know more about Ushta Te

Website –

Role: Delivery Lead – IT Recruitment

Scope of Role:

Ushta Te looking for a competent
Delivery Leader -IT Recruitment
to provide workforce solutions to our portfolio of clients which includes a global top 3 tech company and the world's largest social media Network. Based on your allocated portfolio you would be responsible for team and client management and building relationships for sustainable partnerships in a growth-oriented environment.

Client Management:

1. Understanding the client's workforce objectives.
2. Responsible for meeting the overall financial targets on the account.
3. Work with support teams to ensure seamless functioning.
4. Grievance/escalation management.
5. Maintain regular contact with the POCs.
6. Attend calibration calls. Seek clarity on the roles. Provide market insights. Voice challenges and suggest alternate skill sets when required.
7. Attend Quarterly Business Meetings with the client. Ensure Ushta Te ratings are maintained.
8. Be the repository of all data related to the client, including dashboards, headcounts etc.

Team Management:

1. Responsible for ensuring the team has the suitable composition and capabilities to deliver. And exceed client expectations.
2. Ensure the process detailed by the client and our ISO requirements are being adhered to.
3. Ensure that the performance targets highlighted in the scorecard relating to all parameters are met.
4. Perform Second level screening regularly to ensure quality.
5. Setting KRAs for the teams and performance monitoring.
6. Being the gatekeeper for cultural fitment.
7. Training new team members and upskilling existing members.
8. Ensure processes for timesheet management, billing, etc., are followed.

Responsibilities:

1. Lead and manage a team of IT recruiters, providing guidance, coaching, and mentoring to ensure high performance and achievement of recruitment goals.
2. Develop and implement recruitment strategies and processes to attract, assess, and hire qualified candidates for IT positions within the organization.
3. Collaborate with hiring managers and department heads to understand their hiring needs and priorities and provide strategic recruitment support to fulfill staffing requirements.
4. Drive the full recruitment lifecycle, including sourcing, screening, interviewing, and selecting candidates, while ensuring a positive candidate experience throughout the process.
5. Utilize various recruitment channels and techniques, including job boards, social media, networking, and referrals, to identify and engage with potential candidates.
6. Build and maintain strong relationships with candidates, clients, and external partners to enhance the organization's employer brand and reputation in the market.
7. Track recruitment metrics and performance indicators, analyze data to identify trends and areas for improvement, and implement strategies to optimize recruitment outcomes.
8. Stay updated on industry trends, best practices, and emerging technologies in recruitment and talent acquisition, and incorporate innovative approaches into the recruitment process.
9. Handle escalated candidate and client issues effectively, resolving conflicts and ensuring timely resolution of concerns to maintain positive relationships.
10. Act as a liaison between the recruitment team and other departments within the organization, fostering collaboration and alignment on recruitment initiatives and objectives.

Requirements:

1. 10+ years of proven experience.
2. Strong business acumen, and demonstrated ability to establish credibility, trust, and partnership at all levels of the organization.
3. Excellent communication and negotiation skills.

Job Purpose
Design, construct, and maintain scalable data management systems using Azure Databricks, ensuring they meet end-user expectations. Supervise the upkeep of existing data infrastructure workflows to ensure continuous service delivery. Create data processing pipelines utilizing Databricks Notebooks, Spark SQL, Python and other Databricks tools. Oversee and lead the module through planning, estimation, implementation, monitoring and tracking.

Desired Skills And Experience
 10+ years of experience in software development using Python, PySpark and its frameworks.

Proven experience as a Data Engineer with experience in Azure cloud.

xperience implementing solutions using - Azure cloud services, Azure Data Factory, Azure Lake Gen 2, Azure Databases, Azure Data Fabric, API Gateway management, Azure Functions

esign, build, test, and maintain highly scalable data management systems using Azure Databricks

trong SQL skills with RDMS or noSQL databases

xperience with developing API's using FastAPI or similar frameworks in Python

amiliarity with the DevOps lifecycle (git, Jenkins, etc.), CI/CD processes

ood understanding of ETL/ELT processes

xperience in financial services industry, financial instruments, asset classes and market data are a plus.

ssist stakeholders with data-related technical issues and support their data infrastructure needs.

evelop and maintain documentation for data pipeline architecture, development processes, and data governance.

ata Warehousing: In-depth knowledge of data warehousing concepts, architecture, and implementation, including experience with various data warehouse platforms.

xtremely strong organizational and analytical skills with strong attention to detail

trong track record of excellent results delivered to internal and external clients.

xcellent problem-solving skills, with ability to work independently or as part of team.

trong communication and interpersonal skills, with ability to effectively engage with both technical and non-technical stakeholders.

ble to work independently without the needs for close supervision and collaboratively as part of cross-team efforts.

Key responsibilities include:

• Interpret business requirements, either gathered or acquired.
• Work with internal resources as well as application vendors
• Designing, developing, and maintaining Data Bricks Solution and Relevant Data Quality rules
• Troubleshooting and resolving data related issues.
• Configuring and Creating Data models and Data Quality Rules to meet the needs of the customers.
• Hands on in handling Multiple Database platforms. Like Microsoft SQL Server, Oracle etc
• Reviewing and analyzing data from multiple internal and external sources
• Analyze existing PySpark/Python code and identify areas for optimization.
• Write new optimized SQL queries or Python Scripts to improve performance and reduce run time.
• Identify opportunities for efficiencies and innovative approaches to completing scope of work.
• Write clean, efficient, and well-documented code that adheres to best practices and Council IT coding standards.
• Maintenance and operation of existing custom codes processes
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Query writing skills with ability to understand and implement changes to SQL functions and stored procedures.
• Effectively communicate with business and technology partners, peers and stakeholders
• Ability to deliver results under demanding timelines to real-world business problems.
• Ability to work independently and multi-task effectively.
• Configure system settings and options and execute unit/integration testing.
• Develop end-user Release Notes, training materials and deliver training to a broad user base.
• Identify and communicate areas for improvement. Demonstrate high attention to detail, should work in a dynamic environment whilst maintaining high quality standards, a natural aptitude to develop good internal working relationships and a flexible work ethic.
• Responsible for Quality Checks and adhering to the agreed Service Level Agreement (SLA) / Turn Around Time (TAT)

Level: L3

L3 (Experience 5+ Incase not explicitly mentioned)

• Core Responsibilities
• Governance Leadership: Develop and execute a structured governance plan to monitor, track, and deliver on KPIs, SLAs, and contractual deliverables across all service lines 1.
• Service Oversight: Ensure daily governance of aging and pending tickets across global technology bins, including coordination with all partners and resolver groups 1.
• Escalation Management: Act as the escalation point for critical issues, driving them to closure and providing detailed synopses to CUSTOMER service owners as needed 1.
• Audit & Compliance: Maintain audit trails, respond to audit queries, and ensure compliance with all reconciliation and reporting requirements 1.
• SLA Management: Conduct SLA reviews with CUSTOMER stakeholders, seek sign-offs, and ensure adherence to agreed service levels 1.
• Team Engagement & Retention: Lead initiatives for talent engagement, training, and retention to minimize resource churn 1.
• Continuous Improvement: Propose and implement process enhancements under continual service improvement (CSI) initiatives 1.
• Availability & Responsiveness: Ensure 24x7 availability to manage urgent requests and escalations, especially during critical business periods 1.
• MIS & Reporting Oversight
• Oversee the creation, validation, and analysis of operational reports and dashboards.
• Ensure timely publication of daily, weekly, and monthly reports, including SLA compliance, ticket trends, asset summaries, and compliance dashboards 1.
• Collaborate with tools teams to automate reporting and resolve discrepancies in data or formulas.
• Maintain a repository of reports and ensure regular backups and version control.Provide insights and recommendations based on trend analysis to support business decisions and service improvements 1.

Tools and Technologies:

• ITIL Processes, ServiceNow, Understanding of Digital workplace services, Self Healing, Self Service Concepts, Service Improvement, team Management and Reporting

Job description

• Monitor daily delivery operations to ensure timely and accurate order fulfillment.
• Handle escalations related to delays, missing items, or customer complaints.
• Ensure high standards of customer service by maintaining communication with clients and resolving issues quickly.
• Collect feedback to improve delivery quality and customer satisfaction.
• Act as the point of contact between Kitchens, customers, and delivery teams.
• Collaborate with kitchens, Delivery Executives to ensure smooth order flow.
• Monitor food handling and packaging to maintain freshness and safety.
• Ensure compliance with local delivery regulations, traffic rules, and health standards.
• Track delivery metrics (on-time delivery rate, customer complaints, delivery cost).
• Prepare daily/weekly reports for management on operations and team performance.
• Address last-minute order changes, vehicle breakdowns, or staffing shortages.
• Implement contingency plans for peak hours, holidays, or system outages.
• Oversee the use of delivery management software, GPS tracking, and mobile apps.
• Support drivers with technical or app-related issues.
• Admiring the professional dress code.
• Interact/collaborate with other departments.

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Work Location: In person