77 Department Leader jobs in India

As a section manager in one of our stores, you will be responsible for the followingduties:a) Customer Service ManagementTo understand, anticipate and satisfy the needs of a customer, to have an activepresence at the point of sale, and to be responsible for the correct handling ofcomplaints and returns.b) Product ManagementCorrectly controlling the product in your section to meet sales objectives assignedby direction, and to transmit the relevant information in terms of the product, tomake orders effectively, to have an active presence and help organise the processof receiving merchandise, to be responsible for optimising the stock.c) Section imageTo guarantee a correct image for their team and their section, to be responsible forapplying merchandise criteria to their section, to help the store manager with themaintenance and cleanliness of the store.d) Staff ManagementTo select, train, develop, maintain and organise the store team. To be responsiblefor selecting the best people for the post, and help with their integration into thecompany, to organise personnel and control budgets for internal personnel.e) Budget controlTo control and protect all store assets, to inform the store manager about theprovision of material for their section, to organise the inventory and control wastage intheir section in line with the objectives of the company, and to be responsible forcomplying with all the rules for using the cash registers and the administrativeprocedures of the company.

Job Description

As a Department Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager and has the Sales Advisor as direct reports.

Key Responsibilities

Qualifications

To be successful in the role as Department Manager, we believe you have the below mentioned skills & experiences:

Additional Information

This is a full-time position for our store in Ahmedabad. The position reports to the Store Manager.

Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.

Global Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

Company Overview

Reliance Retail, India's largest and fastest growing retailer, offers a unique omni-channel presence across Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma, and Connectivity. Established in 2006, we provide unparalleled value, quality, and shopping experiences through a network of over 15,000 stores and diverse digital platforms. Our dedication to innovation, customer service, and strategic partnerships make us the preferred partner for leading brands. Visit us at our website .

Job Overview

We are seeking a proactive Department Manager to join our team in Nashik or Pune. This mid-level, full-time position requires candidates with 4 to 6 years of experience to oversee daily operations, drive sales, and deliver exceptional customer experiences. Your expertise in team leadership, product understanding, and store management will contribute to sustaining Reliance Retail's market dominance and growth trajectory.

Qualifications and Skills

• Proven team leadership experience, with the ability to motivate and guide teams toward achieving sales and operational excellence.
• Comprehensive understanding of store product range, with the ability to communicate product benefits effectively to customers.
• Strong team leading and management skills, fostering a positive and productive workplace environment.
• Exceptional store marketing strategies to enhance customer engagement and drive sales.
• Expertise in customer management, with a focus on addressing customer needs and enhancing their shopping experience.
• In-depth knowledge of store operations, ensuring efficient workflow and retail best practices are maintained.
• Strong analytical skills to interpret sales and performance data and derive actionable insights.
• Proficiency in SAP and MS Office to manage store data, reporting, and communications effectively.

Roles and Responsibilities

• Lead and supervise the department team to achieve sales targets and customer satisfaction goals.
• Oversee day-to-day store operations, ensuring an optimal customer shopping experience in alignment with the companys standards.
• Implement effective merchandising and marketing strategies to maximize sales and profitability.
• Develop and maintain strong relationships with suppliers and brand partners to optimize product offerings.
• Analyze sales reports and customer feedback to identify areas for improvement and implement corrective actions.
• Ensure the store's compliance with all health and safety regulations and company policies.
• Coordinate with various departments to ensure stock levels are maintained to meet customer demand.
• Conduct regular team meetings to communicate store objectives, updates, and motivate staff toward achieving collective goals.

Company Overview

Reliance Retail is India's largest and fastest growing retailer, offering a diversified omni-channel presence with integrated store concepts and digital platforms. Founded in 2006, the company serves over 193 million customers across the country, providing superior products and an unmatched shopping experience across various categories. Its extensive network of over 15,000 stores, supported by a strong supply chain and technology, ensures exceptional service delivery. For more information, visit Reliance Retail .

Job Overview

The Department Manager at Reliance Retail will be responsible for overseeing daily operations in their assigned department, ensuring efficient service, and maximizing profitability. This is a full-time, mid-level position located in Noida, Delhi, and Rohini. Candidates should have between 4 and 6 years of experience in retail management. The role demands proficiency in product understanding, team leadership, visual merchandising, customer management, and store operations.

Qualifications and Skills

• Minimum of 4-6 years of experience in retail management, demonstrating a solid track record of successful department leadership.
• Strong product understanding to effectively manage the assortment and ensure appropriate stock levels at the store.
• Proven team leading and management skills with the ability to inspire and motivate staff for optimal performance.
• Proficient understanding of visual merchandising techniques to enhance product appeal and maximize sales impact.
• Experience in store marketing and promotional activities to drive customer engagement and increase foot traffic.
• Strong customer management skills to ensure exceptional service and resolve customer issues swiftly and effectively.
• Proficiency in store operations management with a focus on improving efficiency and reducing operational costs.
• Strong analytical skills with experience in using SAP and MS Office for planning, budgeting, and reporting purposes. (Mandatory skill)

Roles and Responsibilities

• Oversee all aspects of department operations, from staff management to inventory control and customer service excellence.
• Ensure the department meets its sales and profit targets by managing resources efficiently and optimizing performance.
• Develop and implement strategic plans for product displays and merchandising to attract and retain customers.
• Conduct regular store audits to monitor compliance with established standards and identify areas for improvement.
• Coordinate with marketing teams to plan and execute in-store promotions and seasonal events effectively.
• Provide leadership and training to department staff, fostering a culture of teamwork and continuous improvement.
• Collaborate with upper management to develop, implement, and communicate store policies and procedures.
• Analyze sales reports and customer feedback to make informed decisions that enhance the customer shopping experience.

Job Title: Department Manager

Location: Jalandhar , Noida

Reports To: Department Manager

Job Type: Full-time

We are looking for a Department Manager to lead a section of our retail store. You will be responsible for managing staff, helping customers, keeping the department organized, and meeting sales goals.

• Lead and support your team
• Make sure customers have a great experience
• Manage stock and keep shelves full and tidy
• Help reach sales targets
• Organize staff schedules
• Train new team members
• Keep the department clean and safe
• Report issues or improvements to the Store Manager

• Experience working in retail (supervisory experience is a plus)
• Good communication and leadership skills
• Customer-focused and friendly
• Able to multitask and stay organized
• Comfortable using store systems and computers
• Willing to work weekends, evenings, and holidays

WHAT YOU’LL DO
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
• Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
• Manage team planning, scheduling, and ensure seamless opening and closing routines.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

• Experience in retail management and operations.
• Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
• Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.

And people who are…

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.
• Thriving in collaborative, dynamic environments, with a solution-focused mindset.
• Motivated to create great customers experiences while promoting and selling our products.
• A keen interest in fashion trends, commerciality, and competitor insights to drive sales.
• Effective communicators, creative, and curious.
• Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
• We are an inclusive company where you’re encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits.
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
• You’ll be able to express your personal style with our employee discount at H&M group.
• We offer 5 days of working in a week to have great work life balance.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

This is a full-time position for our store in Jodhpur. The position reports to the Store Manager.

Key Responsibilities:

• Team Leadership:
• Recruit, train, and develop a high-performing team of apparel associates.
• Set performance goals and conduct regular evaluations to provide constructive feedback.
• Foster a positive team environment that encourages collaboration and communication.
• Sales & Customer Engagement:
• Drive sales performance by implementing effective merchandising and promotional strategies.
• Monitor sales metrics and analyze customer feedback to identify opportunities for improvement.
• Ensure associates provide outstanding customer service and address inquiries and concerns promptly.
• Inventory Management:
• Oversee inventory levels, including stock replenishment, visual merchandising, and loss prevention.
• Conduct regular inventory audits to ensure accuracy and minimize shrinkage.
• Collaborate with purchasing and supply chain teams to manage product assortments effectively.
• Merchandising:
• Maintain a visually appealing and organized apparel department in line with company standards.
• Implement seasonal and promotional displays to maximize sales opportunities.
• Stay updated on fashion trends and customer preferences to curate product offerings.
• Operational Excellence:
• Ensure compliance with store policies, procedures, and safety standards.
• Assist in budgeting and financial management for the apparel department.
• Report on department performance, including sales, inventory turnover, and customer satisfaction.

Qualifications:

• Bachelor's degree in business, fashion merchandising, or related field preferred.
• Proven experience in retail management, preferably in apparel or fashion retail.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Proficient in retail management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.

Job Description

As a Department Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager and has the Sales Advisor as direct reports.

Key Responsibilities

Qualifications

To be successful in the role as Department Manager, we believe you have the below mentioned skills & experiences:

Additional Information

This is a full-time position for our store in Calicut. The position reports to the Store Manager.

Apply by sending in your CV in English as soon as possible, but no later than 14th Januray 2025. Due to data policies, we only accept applications through career page.

Global Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.