852 Design Strategy jobs in India

Director of User Experience

Blue Spire is looking to add another experienced Director of User Experience (UX) to our enterprise UX team, Green Pixel Studios in Citizens Bank. They will play a critical role in leading the design and delivery of digital customer experiences across our banking platforms. This role partners with existing UX Directors managing a team and focusing on improving usability, accessibility, and customer satisfaction through thoughtful design and data-driven decision-making. The candidate will bring deep expertise in digital UX strategy, team leadership and coaching, and cross-functional collaboration within a regulated industry.

Primary responsibilities:

• Develop and execute UX strategies for web, mobile, and emerging digital channels.
• Align UX initiatives with business goals, customer needs, and regulatory requirements.
• Manage, coach, and mentor a variety of UX designers and Principals, researchers, and content strategists.
• Promote, expand and encourage a collaborative, inclusive, and feedback-driven design culture.
• Oversee the creation of user flows, wireframes, prototypes, and high-fidelity designs to promote quality and adherence to Citizens UX design process.
• Ensure consistency, quality, accessibility, and usability across digital touchpoints.
• Coach designers on how to translate UX research insights into actionable design improvements and product enhancements as part of a data-informed decision-making process.
• Work closely with Product, Engineering, Marketing, and Compliance teams to create and deliver cohesive experiences.
• Facilitate and lead conversations and workshops with cross-functional teams to achieve alignment on UX approaches and recommendations.
• Maintain design systems and accessibility standards (WCAG, ADA).
• Ensure UX compliance with banking regulations and internal policies.

Required Skills and Experience:

• Customer Empathy – Ability to understand and advocate for user needs across diverse customer segments.
• Clear Communication – Skilled at presenting ideas and design rationale to technical and non-technical audiences with a bias towards overcommunicating.
• Collaboration – Strong interpersonal skills to build trust and alignment within and across teams.
• Problem Solving – Creative and growth mindset with a practical approach to solving design and usability challenges.
• Adaptability – Comfortable working in a fast-paced, evolving digital environment.
• Team Development – Committed to identifying, coaching, and developing UX talent.

Professional Qualifications:

• 10+ years of experience in UX design, with at least 5 years in a leadership role.
• Demonstrated success in designing and optimizing digital experiences, preferably in financial services.
• Strong portfolio showcasing digital UX strategy and execution.
• Proficiency in design and prototyping tools (e.G., Figma, Sketch, Adobe XD).
• Experience with user research, usability testing, and accessibility standards.
• Bachelor’s or Master’s degree in HFID, HCI, Psychology, or related field.

Preferred Qualifications:

• Experience working in large design teams or matrixed organizations.
• Familiarity with omnichannel banking platforms, fintech integrations and core banking systems.
• Certification in UX, Design Thinking, or Agile methodologies.

• RES point of contact for all Workplace Strategy & Design related matters.
• Support Workplace Strategy & Design Lead in workplace strategy development, recommendation, and material generation, e.g., Space Budgets (via CPAT), engagement decks.
• Support on-boarding of Interior Design / Workplace Strategy consultants and share all relevant materials for consistent delivery.
• Lead interactions with appointed Interior Design Peer Reviewer and represent D&C through the Peer Review process.
• Lead engagement with Global Design Team to ensure clarity on CWE guidance consistent application in region and oversee any exception approval requests.
• Attend relevant project meetings to steer Workplace Strategy & Design direction, ensuring this remains in line with IEP and CWE GWDG.
• Proactively engage with RES colleagues to update on latest Workplace Strategy and Design direction, trends, processes, successes, lessons learned, compliance requirements etc.
• Stakeholder engagement/approvals (i.e. seeking support from Regional/Country leadership within the business)
• Attend relevant project meetings to steer Workplace Strategy & Design direction, ensuring this remains in line with IEP and CWE GWDG.
• Coordinate with ICM with RES Country Heads & Transactions Head to review RLS HC projections & HR Personas for each site against existing footprint for upcoming portfolio and lease initiatives.
• Lead the identification, development and recommendation of Workplace Strategy changes for sites where a) existing footprint and RLS HC projections deviate (i.e. consolidation, expansion, oversubscription, maintain status quo etc.) and/or b) there is any other Real Estate driver/event that will result in a D&C project.
• Provide Workplace & Design support/inputs as required to RES colleagues with the following Pre IEP activities: a) Test Fit procurement and development b) Stakeholder engagement/approvals (i.e. seeking support from Regional/Country leadership within the business)
• Lead data analysis of regional occupancy stats and benchmarking.

External Description

As an General Manager - Design, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc.

• Contribute actively to business decisions through both qualitative inputs and in-depth quantitative analysis.
• Have a strong understanding of both the design requisites and customer experience required to maximize business results.
• Developing, leading, motivating and managing a young and ambitious city team (cohort of Business / Design Managers, Territory Area Managers, Designers, DPs, LPs etc on a day to day basis).
• Developing the ecosystem for successful Design experience both for the internal teams and the customers.
• Own the quality of Design Closure of Livspace catalogue products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services for the region.
• Ability to drive and meet KPIs such as - successful and timely design sign-offs, snag-free / error free designs, sales / category penetration, C-sat - happy customer experience, E-sat - happy team members.
• Be the voice of the city and customer inside Livspace, so that constant feedback comes in and helps Livspace improve continuously.

External Skills And Expertise

• B.Arch or equivalent degree Or comparable degree in Arch/Design. MBA would be an added advantage.
• Typically spent at least 6 to 7 years in an interior fit-out business, operating role managing a revenue generating team(s) or selling design products/services through a bunch of designers.
• Strong attention to detail and excellent written and oral communication skills and ability to convey business requirements and needs in a clear, concise, and effective manner.
• Structured thought process and strong analytical ability, determined to thrive in a fast-paced startup environment.
• Strong leadership and people management skills (direct team reporting in past roles a must)
• Possesses significant personal and professional drive to continuously improve the standing of Design and Design experience.
• Deep understanding of interior fit-out industry, processes, market trends etc.
• Strong leadership: Hire, retain, motivate, and look after a diverse team of BMs, IDs, LPs etc.
• Tracking and training: Training and actively coaching the team on the job. Track strong and weak performance and course correct. Reward appropriately.
• Customer empathy: appreciate the nature of the customer problem and be a trustworthy, knowledgeable partner.
• Be the Livspace leader in the representative region. Be hungry, humble and lean.

This role is for one of the Weekday's clients

Salary range: Rs Rs ie INR 40-50 LPA)Min Experience: 6 years

Location: Bengaluru

JobType: full-time

We believe that solving public challenges requires more than technology and policy — it demands human-centered design. As the Design Thinking Lead, you will play a pivotal role in shaping how governments, citizens, and frontline workers interact with systems, ensuring that solutions are intuitive, inclusive, and scalable.

Your first major initiative will focus on transforming sanitation services through the Manhole to Machinehole (M2M) project, an effort aimed at eliminating unsafe manual scavenging by promoting fully mechanized desludging across Indian cities. Through thoughtful design, you will help make sanitation safer, more efficient, and equitable for all.

Key Responsibilities:

• Apply human-centered and systemic design principles to products, programs, and service delivery models.
• Design innovative public system and service solutions that address complex social challenges.
• Facilitate co-creation workshops and training sessions with governments, NGOs, citizens, and frontline workers.
• Develop visual design tools such as journey maps, process flows, and ecosystem diagrams to communicate insights and solutions effectively.
• Create and implement training modules for urban local bodies (ULBs), NGOs, and sanitation workers.
• Champion the integration of design thinking into public service delivery and transformation initiatives.

Requirements:

• 7–12 years of experience in service design, systems design, or human-centered design.
• Proven ability to simplify complex problems into clear, user-friendly solutions.
• Skilled in facilitation, co-creation, and tools such as Figma, Miro, and Adobe Creative Suite.
• Experience designing for public systems, civic technology, or social impact initiatives is essential.

Skills:

Design Thinking, Social Impact, Human-Centered Design, Service Design, Systems Design, Co-Creation

About eGov

eGov is a multi-disciplinary team of technologists, policy thinkers, program specialists, and problem solvers united by a shared mission - to reimagine how essential public services are designed and delivered, making them equitable, accessible, and transparent for all.

Over the past two decades, eGov has partnered with 10+ countries and 2,600+ towns and cities in India, improving the lives of over 2 billion people. We've helped power national missions, deliver billions of vaccine certificates, and support governments to design and sustain digital infrastructure needed to deliver public services at scale.

More:

Role Summary

The Design Thinking Lead will champion a human-centred, outcomes-driven approach to transform public services. This role owns the end-to-end design journey, from framing opportunity spaces to embedding measurable change in live programmes, while cultivating a culture of experimentation, empathy and continuous learning across the organisation.

The first major assignment will be with the Manhole to Machinehole (M2M) initiative, an effort to eliminate unsafe manual scavenging by transitioning India's cities to fully mechanized desludging. In this role, you will use design to reimagine how sanitation services can be safer, more effective, and more inclusive.

Responsibilities:

• Bringing a human-centered and systems design lens to eGov's products and programs. Re-imagine the what, why, how and "so-what" of engagements.
• Designing systemic solutions, service delivery models, and digital interventions.
• Designing and leading reimagination workshops, interactions and trainings with governments, NGOs, workers, and citizens.
• Creating visual frameworks (e.g., ecosystem maps, citizen and worker journey boards) that make complex problems and solutions intuitive.
• Craft immersive pitch experiences (videos, prototypes, simulations) that make the future tangible and accelerate executive buy-in.
• Embedding design practices into eGov's approach to transforming public service delivery.
• Codify reusable design assets (e.g., patterns, frameworks, research repositories) so they can be repurposed at speed for the future.

What we are looking for:

• Human-centred expertise: Contextual inquiry, ethnography (in-person and remote), JTBD interviews.
• Systems thinking: Comfortable mapping organisational, process and technology interdependencies to anticipate downstream effects.
• Strategic storytelling & visualisation: Rapid sketching, journey maps, service blueprints, narrative prototypes.
• Facilitation & collaboration: Ability to guide diverse groups toward alignment while surfacing dissenting voices constructively.
• Business acumen: Fluency in capturing and gathering experience metrics (NPS, CSAT, adoption).
• Hand-on: Ready to design and create materials themselves.
• 7-15 years of experience in service, system, and human-centered design, who can turn complex challenges into simple, people-centered solutions. More than years of experience we are looking for the right skill-set.
• A track record of designing for public systems or social impact is preferred.
• This is a full time role. The location is Bangalore.

Interested candidates can apply through the following link:

Help kids imagine, tinker and create the future—one challenge, one prototype at a time.

We are an early stage edtech startup teaching kids problem-solving and design thinking to reimagine the world, one challenge at a time. Originally started in the UK, we are now in India with our very own live app.

The Job

Are you a problem-solver? A design thinker? Passionate to make the world a better place? Inspire kids to do the same?

We're on the lookout for a Design Thinking Mentor who can spark curiosity and lead kids aged 9-13 through the journey of design thinking, from spotting problems to ideating and building prototypes.

You'll run interactive workshops online and offline in Mumbai, and help us make our core programme and app even better with your feedback.

We'll hand you the content to work with, while you'll bring in the zing

What You'll Do

• Lead fun, engaging and impactful sessions teaching kids design thinking.
• Add your own flair and playful energy to our ready-to-use resources.
• Share feedback to help us level up our programme, workshops and app.
• Track participation and jot down key takeaways so that every workshop just gets better.

Your Superpowers

• A solid grip on design thinking.
• Some experience teaching, mentoring kids would be fantastic.
• Passion for hands-on, maker-style learning.
• Background in education, design, innovation, product design or anything equally awesome.
• Comfortable with Zoom, Google Meet and other online teaching tools.

The Nitty-Gritty

• Where: A mix of offline (in Mumbai) and online sessions.
• When: Part-time / Freelance / Contract flexible
• Available 5-6 days a week, including Saturdays & Sundays.
• Can dedicate 3-4 teaching hours each day.
• Strong Wi-Fi, a laptop and webcam.
• Pay: Competitive, with a mix of fixed + variable components, based on your awesomeness and experience.

How to Hop On Board

Send us the following at

• Your CV/portfolio
• A short cover note about your design thinking experience and any experience working with kids

We'll Love You If You're…

• Bursting with creativity and playful spirit.
• Packed with empathy and patience for curious young minds.
• Passionate about problem-solving, tinkering and learning-by-doing.

We may be an edtech startup, but we are passionate educators above everything Come help kids dream big, build bold, and reimagine the world with us

Download our App to get to know our us better Also check us out

Role:
Analyst – Design Thinking

Employment Type:
Full-Time

Role Category:
UI/UX and Creative Design

Experience:
2-3 years

About Us
GNA Energy is India's Premier OTC Platform for the Power Market, dedicated to accelerating the adoption of green energy. We are a fast-growing and dynamic company committed to a sustainable future.

Job Summary
GNA Energy is looking for a curious mind and a creative problem-solver, someone who thrives on understanding people and shaping experiences that matter. As a Design Thinking Analyst, you'll be at the intersection of research, strategy, and design, using empathy and creativity to unlock opportunities and transform them into intuitive, human-centered solutions. You'll collaborate across teams, facilitate workshops, and bring ideas to life through UI/UX design, prototypes, and storytelling.

Responsibilities

• Dive deep into user needs, behaviours, and motivations through research, interviews, and observation.
• Turn insights into action: Crafting personas, journey maps, and experience blueprints that inspire innovation.
• Co-create with stakeholders in design thinking workshops, guiding teams from empathy to ideation and beyond.
• Design and refine UI/UX concepts, wireframes, and prototypes that balance creativity with usability.
• Partner with product managers and developers to shape experiences that are both beautiful and functional.
• Use visual storytelling to communicate ideas, from low-fidelity sketches to polished design mockups.
• Experiment, test, and iterate: Bringing a mindset of continuous learning to every project.
• Champion creativity and human-centered design practices across the organization.

Required Skills

• Experience in design thinking, UX/UI design, service design, or creative strategy.
• Strong design portfolio showcasing UI/UX, prototyping, and creative problem-solving.
• Proficiency with design and collaboration tools (Figma, Adobe Creative Suite, Miro, etc.).
• Excellent communication and facilitation skills, comfortable engaging both teammates and stakeholders.
• Analytical mindset with the ability to translate data into meaningful insights.
• A passion for creativity, innovation, and designing for impact.

Qualifications

• A degree in Design, Business, or a related field (or equivalent hands-on experience).

Additional Skills

• Demonstrated ability to work independently in a fast-paced environment
• Strong analytical, problem-solving, and communication skills
• Proactive and self-motivated approach
• Good communication and interpersonal skills
• Detail-oriented with a focus on accuracy and quality
• Ability to work independently and as part of a collaborative team

Who we are and what we do

Intellect Design Arena Ltd. is a leading organization based out of Chennai which specializes in delivering FinTech products powering some of the leading BFSI institutions and giants across the globe. Intellect believes in the concept of Design Thinking as its core competency and a key differentiator in the FinTech market.

The School of Design Thinking (SODT) as part of Intellect Design Arena Ltd. is committed to creating awareness in the society at large about Design Thinking as a Human-centered Approach for problem solving, thus enabling ordinary people to do extraordinary things. With this vision clearly set, SODT actively engages with organizations across various domains spanning from Academia to Information Technology, government, social sector, manufacturing, energy, automotive and others with the purpose of enabling them to understand and leverage the potential of Design Thinking for exponential growth.

For more details, visit the website:

Job description

The School of Design Thinking is seeking a highly motivated faculty member to join the team. This individual will play a pivotal role in anchoring workshops and sessions in addition to managing complex programs from conception to execution, while also leveraging his expertise in content development to create compelling and informative materials across various formats. The ideal candidate will possess a unique blend of coordination acumen, networking, content creation expertise, and exceptional communication skills, enabling them to effectively lead programs, engage audiences, and build strong relationships with stakeholders. This wide range of expertise is mandatory as the faculty members of the School of Design Thinking are those who play multiple roles aligned to the overall purpose of evangelising the concept of Design Thinking as propounded by the School of Design Thinking.

Responsibilities

Anchoring workshops

• Anchor engaging immersive workshops and training sessions.
• Adapt delivery style to cater to different learning preferences and audience types.
• Facilitate interactive sessions that encourage participation and knowledge retention.
• Develop and utilize effective training materials and resources.
• Assess and evaluate participants' performance.
• Fostering meaningful and probing dialogue with the program audience to drive better assimilation of Design Thinking concepts

Program Coordination

• Ideate, manage and execute workshops, ensuring adherence to timelines, budgets and quality standards.
• Develop comprehensive workshop and other program plans, including creating agenda, resource allocation and communication strategies.
• Effectively communicate status updates to stakeholders and senior management.

Content Development

• Research and create high-quality content to be used across workshops, seminars and other sessions by the faculty of the organization. This would also include training materials, white papers, concept notes, manuals, etc.
• Tailor content to specific target audiences and objectives.
• Fine Tuning stories & Working with the team to build Design Thinking story repository.

Relationship Management

• Working with leadership team / stakeholders of SoDT’s customers to strengthen Design Thinking engagement for their organization
• Collaborate effectively with cross-functional teams to achieve program goals.
• Foster a positive and collaborative working environment.

Qualifications

• A doctoral degree (PhD) in any stream - humanities, social sciences, technology, engineering, languages, etc.
• 5-7 years of experience in teaching, training, anchoring workshops.
• Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely.
• Strong interpersonal and relationship-building skills.
• Experience in delivering workshops and training sessions.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Outgoing and extroverted personality, comfortable leading and engaging audiences.
• Speaking proficiency of multiple Indian languages (beyond native / mother tongue language) will be a good advantage

While not mandatory, familiarity with Design Thinking, Critical Thinking and Entrepreneurship will be an additional bonus.

As Head of Design, India, you'll be leading WongDoody’s five studios in India, responsible for a growing team of 450+ designers.

WongDoody is Infosys’ Creative and Technology Agency globally, bringing together various agency acquisitions and Infosys’ own experience design teams under one global brand.

We are a team of fun, fearless, egoless, values-driven and collaborative problem-solvers distributed around the world with one goal in mind – unlocking what’s next for people and brands.

We create digital products, services, platforms, digital marketing and immersive experiences for the world’s largest organisations. Backed by Infosys’ scale and access to clients, we create and deliver experiences end-to-end for our clients in a truly global integrated agile delivery model.

In India, we are already one of the country’s largest design studios, and our ambition is to become the best digital experience and marketing agency in India building and scaling our studios’ competencies across Digital Marketing, Experience Design and Immersive Experiences including virtual production.

Our vision of a truly global studio model is different from the large agency networks and most of our competitors: We believe great talent and design can come from anywhere, and hence we position our India studios on par with those in the rest of the world in craft and quality outcomes, staffing project teams globally across studios, to bring the best minds together to solve a problem through creativity and technology. We want your help to drive this vision forward working with your peers globally towards goal of 65% of all work within WongDoody being delivered from India studios.

The ideal candidate for this role is a true design practitioner who grew and matured in experience and remit, but did not lose touch with hands-on design, and can guide the planning of design thinking workshops, inform how best to approach a user research or service design challenge, structure a CX Center of Excellence for a client, or setup a design system regardless of the region where a client is headquartered.

Your responsibilities as Head of Design, India:

• Lead the scale of the design operation from India. In terms of the growing team size across 5 studios in India, in terms of the number and complexity and scale of engagements for clients, and in the amount of deep collaboration with the other 17 studios globally insuring best-in-class outcomes for design.

• Drive design quality, craft, and practice, continuously enhancing overall competency of the team. Drive the team to create award-winning work, and setup the India studios as true peers in quality of outcomes to all other WongDoody studios globally.
• Evolve our service offering and value propositions to our clients – developing new models for how we design closer with clients and technology teams in truly agile engagements across locations – ensuring our propositions are aligned with key market trends.
• Provide strategic design thought leadership to the whole organisation, publish and speak at internal and external events to further build WongDoody’s reputation internally and externally in the market, particularly in India. Strong strategic thought, as well as an engaging presentation style are key.
• In new business, guide and direct the strategy, approach, and concept creation for proposals. Define the storyline for pitches and presentations and deliver engaging and inspiring presentations to clients to drive higher-value design outcomes over volume outputs. Drive follow-through to insure conversion of design scope.
• Facilitate design-focused sessions and engaging workshops with C-suite and C-suite minus 1 client from the world’s largest organisations across all industries. A solid understanding and quick learning of industry specifics and business models is vital.
• Cultivate relationships with new and existing clients, both onsite (we have very frequent visits from client delegations) and remotely. Uncover new opportunities to apply strategic thinking and creative craft to solve challenges for them leveraging scale and quality of India studios for best outcomes.
• Assess performance and provide career mentorship and performance decisions for senior members of the design team.
• Help attract the best new hires to the studios, building WongDoody brand in India and insuring hiring standards and processes are maintained for highest quality of outcomes.
• Work closely with the global CXO, and your regional counterparts in North America, UK, EMEA, and APAC and with heads of New Business to evolve best practice, establish training and refine models for engaging talent across the organization to meet client needs.
• Provide directional oversight of individual project teams’ work and assume overall accountability for it, raising the quality of design outcomes across teams.
• Build and maintain a studio environment where each member of the team can do their best work, grow and thrive. Through the Creative Democracy™ we empower all our people and our clients with a voice and a vote in the creative process. It’s our belief that egoless collaboration will always garner the best results.
• Build and strengthen the multidisciplinary skillsets and quality of craft of design teams across the studio, while also looking ahead at key market trends impacting client needs to future-proof our teams.

QUALIFICATIONS

• 15+ years of relevant industry experience;
  7+ years leadership/management experience of teams of 50+ designers.
• A background in the agency world or running large-scale teams for startups and organisations in-house. Entrepreneurial spirit as a co-founder in a startup or agency is a plus. Previous roles may include Global Creative Director, Senior Experience Director, VP Design, etc.
• Extensive knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research.
• Mastery in Product Design, Service Design, User Research, demonstrated through a portfolio of outstanding work performed by teams led and directed by you
• References from clients, team, and peers about the outcomes you achieved and your leadership style.
• Proven experience building aligned connections both regionally and globally as a respected leader in the design community.
• Highly proactive with outstanding communication and interpersonal skills. Great presentation skills and ability to engage with C-suite clients.
• Experience working on developing and launching new growth areas for clients, and/or applying design to areas such as culture change and strategy.