5,089 Developer Support jobs in India
Developer Support Specialist
Posted today
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Job Description
Responsibilities:
- Provide technical support and troubleshooting assistance to customers using RingCentral solutions and integrations
- Collaborate with customers to understand, replicate, and resolve technical issues related to system integrations, APIs, and cloud services
- Assist in interpreting logs and system metrics reports, and translating them into actionable technical diagnostics
- Guide customers through resolution steps, troubleshooting, API usage, and other technical procedures
- Escalate complex issues to engineering or product teams when necessary, providing detailed documentation and context
- Participate in knowledge sharing by creating troubleshooting guides and documenting common issues
- Help facilitate customer acceptance testing and troubleshoot any post-implementation problems
- Collaborate with third-party vendors and internal teams to resolve ongoing issues
- Contribute to continuous improvement initiatives by providing feedback on recurring issues and customer pain points
- Identify, Triage, Troubleshoot, and suggest resolutions to middleware and customer applications.
Skills & Experience:
- Strong understanding of software solutions, cloud environments (AWS preferred), and API integrations (HTTP/REST)
- Basic knowledge of microservices architecture and related technical concepts
- Hands-on experience with tools such as JavaScript, Postgres, GIT, and API testing, REDIS
- Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently
- Strong communication skills to explain technical solutions to non-technical users
- Familiarity with support ticketing systems and SLDCs (Support Lifecycle Development cycles)
- Ability to prioritize multiple support cases in a fast-paced environment
- Empathy and patience when dealing with customer concerns and resolving issues
Qualifications:
- Bachelor s degree in a technical discipline or equivalent experience
- 5+ years of experience supporting software applications, APIs, or cloud services
- Experience with Node.js, GitHub, AWS, and API troubleshooting
- Experience with Contact Center integration and integration development is a plus
- Familiarity with the Grafana stack (Loki, Prometheus, and Grafana) is a plus
Skills Required
Javascript, Postgres, Node.js, Redis, Github, Aws
Java developer/ support
Posted today
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We are actively looking for JAVA DEVELOPER /SUPPORT with Top MNC Company
Experience: 4-18Years
Location : Bangalore willing to relocate to bangalore also acceptable
Mandatory Skills: Unix and shell scripting , java , core java, spring boot, microservices
Notice period: 15-30 days
Skills Required
"Unix", "Shell scripting", "core java", "java"
Developer Support Specialist
Posted today
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Job Description
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. We’re currently looking for:
You will serve as a primary point of contact for customers experiencing technical issues with RingCentral solutions. Working collaboratively with onshore and offshore support teams, product experts, and third-party vendors, you will diagnose, troubleshoot, and resolve complex technical problems, ensuring high customer satisfaction.
Responsibilities:
Provide technical support and troubleshooting assistance to customers using RingCentral solutions and integrations
Collaborate with customers to understand, replicate, and resolve technical issues related to system integrations, APIs, and cloud services
Assist in interpreting logs and system metrics reports, and translating them into actionable technical diagnostics
Guide customers through resolution steps, troubleshooting, API usage, and other technical procedures
Escalate complex issues to engineering or product teams when necessary, providing detailed documentation and context
Participate in knowledge sharing by creating troubleshooting guides and documenting common issues
Help facilitate customer acceptance testing and troubleshoot any post-implementation problems
Collaborate with third-party vendors and internal teams to resolve ongoing issues
Contribute to continuous improvement initiatives by providing feedback on recurring issues and customer pain points
Identify, Triage, Troubleshoot, and suggest resolutions to middleware and customer applications.
Skills & Experience:
Basic knowledge of microservices architecture and related technical concepts
Hands-on experience with tools such as JavaScript, Postgres, GIT, and API testing, REDIS
Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently
Strong communication skills to explain technical solutions to non-technical users
Familiarity with support ticketing systems and SLDCs (Support Lifecycle Development cycles)
Ability to prioritize multiple support cases in a fast-paced environment
Empathy and patience when dealing with customer concerns and resolving issues
Qualifications:
Bachelor’s degree in a technical discipline or equivalent experience
5+ years of experience supporting software applications, APIs, or cloud services
Experience with Node.js, GitHub, AWS, and API troubleshooting
Experience with Contact Center integration and integration development is a plus
Familiarity with the Grafana stack (Loki, Prometheus, and Grafana) is a plus
What we offer:
Mediclaim benefits
Paid holidays
Casual/Sick leave
Privilege leave
Bereavement leave
Maternity & Paternity leave
Wellness programs & coaching
Employee referral bonus
Professional development allowances
Night shift allowances
RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
Hadoop developer / support
Posted today
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Job Description
• Hadoop development and Implementation.
• Loading from disparate data sets.
• Pre-processing using hive
• Ability to perform data quality checks in an orderly manner to understand how to utilize client data accurately.
• Expert level programming skills using Hadoop to meet the challenges of advanced data manipulation, complicated programming logic, and large data volumes is required.
• Ability to communicate results and methodology with the project team and clients. Should be able to work in the offshore/onshore modelAbility to meet deadlines and thrive in a banking environment.
• Provides solutions for data-driven applications involving large and complex data and providing reconciliation and test cases.
• Understand customer's business processes and pain areas which need attention
• Source system understanding and analysis.
• Solution Architecture for the entire flow from source to end reporting data marts.
• Design Conceptual and physical data model for a global data warehouse.in the Hadoop world (ETL versus ELT)
• High Level & Low-Level design for ETL Components in Hadoop
Technical / Developer Support Engineer - Compliance

Posted 3 days ago
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Job Description
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience
- OR equivalent experience
CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats-shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security.
Technical skills and hands on experience in development or related.
**Technical requirements:**
- Proficiency writing and/or debugging applications in a programming language like C#, C++, JavaScript, Java, or similar.
- Proficiency writing and/or debugging applications which make use of REST APIs, and/or the Microsoft Graph.
- Proficiency with network debugging or tracing using tools like WireShark.
**Preferred Qualifications:**
- Relevant Cybersecurity certifications are preferent (CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, )
- Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience
- Ability to effectively communicate with customer managers and executives on technical and business issues.
- Organization, time management, project management, and negotiation skills.
- 3+ years of experience providing support for enterprise level premier customers.
- Working knowledge of Purview Compliance (eDiscovery, Auditing, Data Loss Prevention (DLP), Secure Labels, etc.).
- 2+ years of experience with Exchange or Office 365 (Exchange Online and Purview Compliance).
- Cross-platform experience on Windows, Linux, Mac, or mobile.
- Service Fabric or Cloud Service experience.
**Language Qualification:**
English Language: confident in reading, writing and speaking.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Technical / Developer Support Engineer - Compliance
Posted today
Job Viewed
Job Description
Overview
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 100% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
• Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience
• OR equivalent experience
CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security.
Technical skills and hands on experience in development or related.
Technical requirements:
• Proficiency writing and/or debugging applications in a programming language like C#, C++, JavaScript, Java, or similar.
• Proficiency writing and/or debugging applications which make use of REST APIs, and/or the Microsoft Graph.
• Proficiency with network debugging or tracing using tools like WireShark.
Preferred Qualifications:
• Relevant Cybersecurity certifications are preferent (CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, )
• Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience
• Ability to effectively communicate with customer managers and executives on technical and business issues.
• Organization, time management, project management, and negotiation skills.
• 3+ years of experience providing support for enterprise level premier customers.
• Working knowledge of Purview Compliance (eDiscovery, Auditing, Data Loss Prevention (DLP), Secure Labels, etc.).
• 2+ years of experience with Exchange or Office 365 (Exchange Online and Purview Compliance).
• Cross-platform experience on Windows, Linux, Mac, or mobile.
• Service Fabric or Cloud Service experience.
Language Qualification:
English Language: confident in reading, writing and speaking.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Responsibilities
• Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
Developer Support Engineer - Remote
Posted today
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Job Description
About Us
At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data
For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.
About The Job:
As a Developer Support Engineer, you'll be the go-to expert for helping customers integrate with our Web Scraping API (Zyte API) and Cloud Spider Deployment Platform (Scrapy Cloud). You’ll troubleshoot API issues, resolve scraping blocks, help deploy and debug crawlers in the cloud, and assist with usage and billing questions — whatever it takes to keep our customers get-going with their business!
We are big fans of Continuous Improvement and use metrics to measure and improve our processes. Whenever possible we suggest improvements to our products and write our own tools in order to give the best possible service to our customers.
About you:
You are extremely well organised and self-motivated - essential because we’re a remote team. You are a creative problem solver with think-outside-the-box and can-do attitude and have a passion for great customer service.
Roles & Responsibilities:
Requirements
Benefits
By joining the Zyte team, you will:
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Developer Support Engineer - Remote
Posted today
Job Viewed
Job Description
About Us
At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data
For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.
About The Job:
As a Developer Support Engineer, you'll be the go-to expert for helping customers integrate with our Web Scraping API (Zyte API) and Cloud Spider Deployment Platform (Scrapy Cloud). You’ll troubleshoot API issues, resolve scraping blocks, help deploy and debug crawlers in the cloud, and assist with usage and billing questions — whatever it takes to keep our customers get-going with their business!
We are big fans of Continuous Improvement and use metrics to measure and improve our processes. Whenever possible we suggest improvements to our products and write our own tools in order to give the best possible service to our customers.
About you:
You are extremely well organised and self-motivated - essential because we’re a remote team. You are a creative problem solver with think-outside-the-box and can-do attitude and have a passion for great customer service.
Roles & Responsibilities:
- Debug and resolve API errors, failed requests, and integration issues
- Investigate website blocking behavior (e.g., bot detection, captchas, IP bans)
- Recommend and adjust scraping settings like browser fingerprinting, header tuning, proxies, and rendering modes
- Assist with custom setups and edge-case data extraction requests
- Support customers in deploying and managing spiders on our cloud platform
- Analyze logs and runtime behavior of spiders to diagnose failures or inefficiencies
- Help customers retrieve structured data using AI extraction and quickfixes
- Assist users with billing questions, plan upgrades, and usage diagnostics
- Write clear and concise explanations, technical walkthroughs, and documentation
- Collaborate with engineering/product teams to communicate bugs or suggest improvements based on user feedback
- Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customers to get the best value possible.
- Demonstrate leadership and ability to work independently to resolve complex technical issues
- Maintain technical documentation, troubleshooting guides and AI bots
- Provide assistance to internal groups in Zyte to troubleshoot issues and make configuration changes
- Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction
- Be available to participate in the weekend shift - approximately one weekend every month for additional compensation
Requirements
- 3+ years of support or equivalent experience in a customer facing role
- Good understanding of HTTP, browser behavior, browser stack, headless browsers, web scraping techniques, and anti-bot mechanisms
- Strong grasp of Python to be able to write and debug code. Prefer familiarity with additional languages such as Javascript, Node.js, Typescript, Java, Javascript, .net/C#, Golang.
- Experience debugging REST APIs (using Postman, curl, or directly in code)
- Experience with web scraping tools or libraries (e.g., Puppeteer, Playwright, Selenium, BeautifulSoup, Scrapy)
- Good understanding of web applications, client utilities, browserstack, headless browsers and developer tools in browsers.
- Familiarity with tools such as Wireshark, tcpdump, Burp Suite etc to intercept and debug network traffic.
- Understand browser engines, browser fingerprinting, and ad-blocker mechanisms.
- Comfortable with Linux/UNIX or Mac Terminal command-line for efficient scripting and automation
- Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience
- Strong team player with good analytical and technical writing skills
- Ability to multi-task and manage multiple priorities and commitments
Benefits
By joining the Zyte team, you will:
- Become part of a self-motivated, progressive, multi-cultural team.
- Have the freedom & flexibility to work remotely.
- Get the chance to work with cutting-edge open source technologies and tools.
Senior Web Developer & Support Executive
Posted 4 days ago
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Job Description
Position: Senior Web Developer & Support Executive
Location: Remote (India)
Experience: 3–4 years
As a Senior Web Developer & Support Executive, you will be responsible for overseeing the entire process of website development, from initial client consultation to the final website launch.
Responsibilities:
- Collaborate with the customer success team to gather client requirements and initiate the website development process.
- Communicate with clients to assess their needs, preferences, and objectives for the website.
- Work closely with the design team to create visually appealing and user-friendly website layouts.
- Oversee the addition, modification, and removal of website content as per client requirements, including text, images, and multimedia elements.
- Collaborate with the development team to integrate chatbot functionalities into client websites, ensuring seamless communication and engagement with website visitors.
- Manage the technical aspects of website development, including domain registration, hosting setup, and CMS integration.
- Conduct thorough testing to ensure website functionality, responsiveness, and compatibility across different devices and browsers.
- Work with the SEO team to implement on-page optimization strategies to improve website visibility and search engine rankings.
- Provide regular updates to clients on project progress, address any concerns or feedback, and obtain final approval before website launch.
- Assist clients with post-launch maintenance, updates, and troubleshooting as needed.
- Maintain comprehensive documentation of website operations, chatbot configurations, updates, and changes for reference and future maintenance.
Requirements:
- Bachelor’s degree in any field, Web Design, or a related field.
- Experience with WordPress and Webflow is highly desirable.
- Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.
- Excellent problem-solving skills and attention to detail, with the ability to troubleshoot technical issues effectively.
- Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams.
- Knowledge of SEO principles, analytics tools, and performance optimization techniques is a plus.
- Quick learner with the ability to grasp and understand new technologies to successfully deliver solutions.