737 Devops Lead jobs in Bangalore
Devops Lead Devops
Posted 3 days ago
Job Viewed
Job Description
We are currently seeking a Devops Lead Devops to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
DevSecOps Deployment, automation, management, and maintenance of AWS cloud-based dev/int/production system Automate infrastructure provisioning and configuration management in AWS using Terraform Develop and maintain Terraform modules for reusable infrastructure components. Design, implement, and maintain our CI/CD pipelines, with a focus on AWS deployments. Exposure to CI/CD pipelines and ability to setup as needed using GitHub Actions
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Devops Lead Devops

Posted 3 days ago
Job Viewed
Job Description
We are currently seeking a Devops Lead Devops to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
DevSecOps Deployment, automation, management, and maintenance of AWS cloud-based dev/int/production system Automate infrastructure provisioning and configuration management in AWS using Terraform Develop and maintain Terraform modules for reusable infrastructure components. Design, implement, and maintain our CI/CD pipelines, with a focus on AWS deployments. Exposure to CI/CD pipelines and ability to setup as needed using GitHub Actions
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
DevOps Lead
Posted today
Job Viewed
Job Description
POSITION SUMMARY
The DevOps Manager will lead the continuous integration, version control, and automation services within the organization. This role is responsible for building, deploying, and maintaining the build and deployment infrastructure at ZeOmega. Additionally, the incumbent will oversee the packaging and delivery of customized software solutions.
The DevOps Manager will collaborate closely with cross-functional teams including software development, quality assurance, and implementation to ensure smooth, timely delivery of high-quality software products and updates to stakeholders.
KEY RESPONSIBILITIES
- Design, develop, and maintain tools, scripts, installation procedures, and systems, including version control and issue tracking.
- Collaborate with the Quality Assurance team to ensure software releases meet organizational standards.
- Manage the creation and release of software builds.
- Automate and continuously improve build and deployment infrastructure in partnership with team members.
- Troubleshoot and resolve all release-related issues in collaboration with technical teams.
- Work flexible hours as needed to minimize impact on production systems.
- Administer, maintain, and upgrade build systems.
- Organize and manage packaging and deployment of internal modules and third-party vendor libraries.
- Provide leadership to drive the adoption and service excellence of DevOps practices across the organization.
TECHNICAL SKILLS & EXPERIENCE
- 10–15 years of experience in build, release, and systems engineering with strong technical expertise.
- Minimum 3 years of hands-on experience in DevOps practices and tools.
- Proficiency in scripting languages such as Python, Perl, Ruby, and Bash.
- Intermediate experience with Windows and GNU/Linux environments.
- Experience with continuous integration tools (e.G., Jenkins, Bamboo, TeamCity, Buildbot, Go, CruiseControl).
- Familiarity with version control systems (Git, SVN, CVS, Perforce, ClearCase, Mercurial).
- Knowledge of build tools such as Ant, Maven, and Buildout.
- Experience with configuration management tools like Puppet, Chef, Salt, or Ansible.
REQUIREMENTS & ELIGIBILITY
- Communicates information promptly, clearly, and unambiguously.
- Exercises sound judgment and knows when to escalate decisions.
- Demonstrates strong team-building skills;
able to diagnose and improve team dynamics. - Monitors team health and proactively drives improvement initiatives.
- Facilitates effective team interactions, motivates individuals, and recognizes outstanding performance.
- Maintains a positive and solutions-focused attitude toward change.
- Remains calm and composed under pressure.
- Encourages constructive debate to foster better decision-making and shared vision.
- Resolves conflicts constructively and involves others when necessary.
- Exhibits emotional maturity, discretion, integrity, and confidentiality in all interactions.
- Supports team and organizational decisions, even when in disagreement personally.
AWS Devops Lead
Posted 12 days ago
Job Viewed
Job Description
Role : AWS Devops Lead
Location : Bangalore
Job Description:
Strong experience with CI/CD tools, especially Jenkins and Spinnaker, for building resilient, scalable pipelines.
In-depth knowledge of AWS services: EC2, ECS, EKS, RDS, Lambda (Serverless), S3, IAM.
Proficient in Terraform for Infrastructure as Code (IaC) to automate cloud provisioning and environment management.
Skilled in scripting (Bash, Python, etc.) to automate deployment workflows and environment configurations.
Ability to implement Blue/Green, Canary, and Rolling deployments for controlled and safe release strategies.
Demonstrated capability to reduce deployment windows and eliminate manual deployment steps via automation.
Focused on pipeline reliability, with experience building fault-tolerant CI/CD workflows that ensure near-zero failures during deployments.
Experience with containerization using Docker and orchestration with Kubernetes/EKS.
Familiar with DORA metrics and using them to optimize delivery performance (e.g., Deployment Frequency, Lead Time, MTTR).
Experience onboarding applications into standardized CI/CD pipelines and central release orchestration tools.
Qualification
Strong experience with CI/CD tools, especially Jenkins and Spinnaker, for building resilient, scalable pipelines.
In-depth knowledge of AWS services: EC2, ECS, EKS, RDS, Lambda (Serverless), S3, IAM.
Proficient in Terraform for Infrastructure as Code (IaC) to automate cloud provisioning and environment management.
Skilled in scripting (Bash, Python, etc.) to automate deployment workflows and environment configurations.
Ability to implement Blue/Green, Canary, and Rolling deployments for controlled and safe release strategies.
Demonstrated capability to reduce deployment windows and eliminate manual deployment steps via automation.
Focused on pipeline reliability, with experience building fault-tolerant CI/CD workflows that ensure near-zero failures during deployments.
Experience with containerization using Docker and orchestration with Kubernetes/EKS.
Familiar with DORA metrics and using them to optimize delivery performance (e.g., Deployment Frequency, Lead Time, MTTR).
Experience onboarding applications into standardized CI/CD pipelines and central release orchestration tools.
About Virtusa:
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
AWS Devops Lead
Posted today
Job Viewed
Job Description
Location : Bangalore
Job Description:
Strong experience with CI/CD tools, especially Jenkins and Spinnaker, for building resilient, scalable pipelines.
In-depth knowledge of AWS services: EC2, ECS, EKS, RDS, Lambda (Serverless), S3, IAM.
Proficient in Terraform for Infrastructure as Code (IaC) to automate cloud provisioning and environment management.
Skilled in scripting (Bash, Python, etc.) to automate deployment workflows and environment configurations.
Ability to implement Blue/Green, Canary, and Rolling deployments for controlled and safe release strategies.
Demonstrated capability to reduce deployment windows and eliminate manual deployment steps via automation.
Focused on pipeline reliability, with experience building fault-tolerant CI/CD workflows that ensure near-zero failures during deployments.
Experience with containerization using Docker and orchestration with Kubernetes/EKS.
Familiar with DORA metrics and using them to optimize delivery performance (e.g., Deployment Frequency, Lead Time, MTTR).
Experience onboarding applications into standardized CI/CD pipelines and central release orchestration tools.
Qualification
Strong experience with CI/CD tools, especially Jenkins and Spinnaker, for building resilient, scalable pipelines.
In-depth knowledge of AWS services: EC2, ECS, EKS, RDS, Lambda (Serverless), S3, IAM.
Proficient in Terraform for Infrastructure as Code (IaC) to automate cloud provisioning and environment management.
Skilled in scripting (Bash, Python, etc.) to automate deployment workflows and environment configurations.
Ability to implement Blue/Green, Canary, and Rolling deployments for controlled and safe release strategies.
Demonstrated capability to reduce deployment windows and eliminate manual deployment steps via automation.
Focused on pipeline reliability, with experience building fault-tolerant CI/CD workflows that ensure near-zero failures during deployments.
Experience with containerization using Docker and orchestration with Kubernetes/EKS.
Familiar with DORA metrics and using them to optimize delivery performance (e.g., Deployment Frequency, Lead Time, MTTR).
Experience onboarding applications into standardized CI/CD pipelines and central release orchestration tools.
About Virtusa:
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
AWS Devops Lead
Posted today
Job Viewed
Job Description
Role : AWS Devops Lead
Location : Bangalore
Job Description:
Strong experience with CI/CD tools, especially Jenkins and Spinnaker, for building resilient, scalable pipelines.
In-depth knowledge of AWS services: EC2, ECS, EKS, RDS, Lambda (Serverless), S3, IAM.
Proficient in Terraform for Infrastructure as Code (IaC) to automate cloud provisioning and environment management.
Skilled in scripting (Bash, Python, etc.) to automate deployment workflows and environment configurations.
Ability to implement Blue/Green, Canary, and Rolling deployments for controlled and safe release strategies.
Demonstrated capability to reduce deployment windows and eliminate manual deployment steps via automation.
Focused on pipeline reliability, with experience building fault-tolerant CI/CD workflows that ensure near-zero failures during deployments.
Experience with containerization using Docker and orchestration with Kubernetes/EKS.
Familiar with DORA metrics and using them to optimize delivery performance (e.g., Deployment Frequency, Lead Time, MTTR).
Experience onboarding applications into standardized CI/CD pipelines and central release orchestration tools.
Qualification
Strong experience with CI/CD tools, especially Jenkins and Spinnaker, for building resilient, scalable pipelines.
In-depth knowledge of AWS services: EC2, ECS, EKS, RDS, Lambda (Serverless), S3, IAM.
Proficient in Terraform for Infrastructure as Code (IaC) to automate cloud provisioning and environment management.
Skilled in scripting (Bash, Python, etc.) to automate deployment workflows and environment configurations.
Ability to implement Blue/Green, Canary, and Rolling deployments for controlled and safe release strategies.
Demonstrated capability to reduce deployment windows and eliminate manual deployment steps via automation.
Focused on pipeline reliability, with experience building fault-tolerant CI/CD workflows that ensure near-zero failures during deployments.
Experience with containerization using Docker and orchestration with Kubernetes/EKS.
Familiar with DORA metrics and using them to optimize delivery performance (e.g., Deployment Frequency, Lead Time, MTTR).
Experience onboarding applications into standardized CI/CD pipelines and central release orchestration tools.
About Virtusa:
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
AWS Devops Lead
Posted 12 days ago
Job Viewed
Job Description
Role : AWS Devops Lead
Location : Bangalore
Job Description:
Strong experience with CI/CD tools, especially Jenkins and Spinnaker, for building resilient, scalable pipelines.
In-depth knowledge of AWS services: EC2, ECS, EKS, RDS, Lambda (Serverless), S3, IAM.
Proficient in Terraform for Infrastructure as Code (IaC) to automate cloud provisioning and environment management.
Skilled in scripting (Bash, Python, etc.) to automate deployment workflows and environment configurations.
Ability to implement Blue/Green, Canary, and Rolling deployments for controlled and safe release strategies.
Demonstrated capability to reduce deployment windows and eliminate manual deployment steps via automation.
Focused on pipeline reliability, with experience building fault-tolerant CI/CD workflows that ensure near-zero failures during deployments.
Experience with containerization using Docker and orchestration with Kubernetes/EKS.
Familiar with DORA metrics and using them to optimize delivery performance (e.g., Deployment Frequency, Lead Time, MTTR).
Experience onboarding applications into standardized CI/CD pipelines and central release orchestration tools.
Qualification
Strong experience with CI/CD tools, especially Jenkins and Spinnaker, for building resilient, scalable pipelines.
In-depth knowledge of AWS services: EC2, ECS, EKS, RDS, Lambda (Serverless), S3, IAM.
Proficient in Terraform for Infrastructure as Code (IaC) to automate cloud provisioning and environment management.
Skilled in scripting (Bash, Python, etc.) to automate deployment workflows and environment configurations.
Ability to implement Blue/Green, Canary, and Rolling deployments for controlled and safe release strategies.
Demonstrated capability to reduce deployment windows and eliminate manual deployment steps via automation.
Focused on pipeline reliability, with experience building fault-tolerant CI/CD workflows that ensure near-zero failures during deployments.
Experience with containerization using Docker and orchestration with Kubernetes/EKS.
Familiar with DORA metrics and using them to optimize delivery performance (e.g., Deployment Frequency, Lead Time, MTTR).
Experience onboarding applications into standardized CI/CD pipelines and central release orchestration tools.
About Virtusa:
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Be The First To Know
About the latest Devops lead Jobs in Bangalore !
Senior Cloud Solutions Architect & DevOps Lead
Posted 12 days ago
Job Viewed
Job Description
Key Responsibilities:
- Design and architect resilient, scalable, and cost-effective cloud solutions on major platforms (AWS, Azure, GCP).
- Develop and implement robust DevOps strategies, including CI/CD pipelines, infrastructure as code (IaC), and automated testing.
- Lead and mentor a team of cloud engineers and DevOps specialists, fostering a culture of innovation and continuous improvement.
- Oversee the deployment, monitoring, and maintenance of cloud infrastructure and applications.
- Ensure the security, compliance, and performance of cloud environments.
- Collaborate with software development teams to optimize application deployment and performance in the cloud.
- Develop and enforce cloud governance policies and best practices.
- Troubleshoot and resolve complex infrastructure and operational issues.
- Evaluate and recommend new cloud technologies and tools to enhance efficiency and capabilities.
- Manage cloud budgets and optimize resource utilization for cost savings.
- Develop and maintain comprehensive documentation for cloud architectures and processes.
- Stay abreast of the latest trends and advancements in cloud computing and DevOps methodologies.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Minimum of 8 years of experience in IT infrastructure, cloud computing, and DevOps, with at least 3 years in a leadership or architecture role.
- Extensive experience designing and implementing solutions on AWS, Azure, or GCP.
- Proficiency in Infrastructure as Code tools such as Terraform, Ansible, or CloudFormation.
- Strong understanding of containerization technologies (Docker, Kubernetes).
- Expertise in CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps).
- Proven experience with scripting languages (e.g., Python, Bash).
- In-depth knowledge of networking, security, and monitoring tools in cloud environments.
- Excellent problem-solving, analytical, and leadership skills.
- Strong communication and collaboration abilities, essential for remote team interaction.
- Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert) are highly desirable.
- Ability to thrive in a fast-paced, fully remote, and agile development environment.
DevOps Engineer/Lead DevOps Engineer
Posted today
Job Viewed
Job Description
Designation : DevOps Engineer/Lead DevOps Engineer
Experience : 8-15 years
Location: Remote
Summary
Work with talented DevOps and Cloud operations engineers and architects to deliver Sycamore SaaS product offerings to our Bio-Pharma customers using exciting, cutting-edge technologies. Develop, execute, maintain, and improve procedures, automation scripts, and infrastructure implementations to support Sycamore SaaS Operations.
Roles and Responsibility
Specific roles and responsibilities include:
- Provide technical expertise and leadership when needed to SaaS Operations Production Operations teams.
- Help Implement the Cloud Operations team's goals and deliverables as determined by Sycamore Leadership
- Ensure smooth operations of Sycamore SaaS products
- Take Complete ownership of Customer Implementations, including SLA and SLO.
- Automate, enhance and maintain critical processes in Cloud Operations, such as Change Control, Monitoring & Alerting
- Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting, as well as key tools for Monitoring & Alerting
- Drive Disaster Recovery and failover procedures, training, testing, and team readiness
- Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability
- Contribute to process improvements and technical improvements that lead to increased stability and reliability
- Support continuous improvements in SaaS Operations by
- developing platform services and tooling for modern cloud operations, including metrics monitoring, CI/CD pipelines, etc.
- improving automation of provisioning, deployment, monitoring, alerting, and escalation
- Support Secure operations by
- implementing best-in-class recommendations for secure operations
- Carry out ongoing Production Ops activities with precision and quality
- Define, build, and deliver a high-quality SaaS Platform for Work with third-party vendors and partners to help develop a complete solution set on the SaaS platform
- Representing Cloud Operations in InfoSec meetings and developing and driving secure procedures
- Help obtain and maintain various certifications
- Being a good team player & a leader when needed for a high-performance Cloud/SaaS delivery team by
- Reviewing personal/team performance, quality reviews,
- Manage operations and operational issues.
- Establish a culture of high performance, ownership, delivery focus, and continuous improvement.
Excellence in Operations
- Implement and carry out procedures and policies to ensure high-quality SaaS operations with appropriate levels of management controls.
- Act as an internal contact for platform services issues for a customer
- Work with cross-functional departments: Sales, Professional Service, Customer Support, Engineering, and QA
Desired Experience
- Has experience in implementing, managing, maintaining, and decommissioning complex cloud-based Information system components in a secure and controlled manner.
- Must be experienced in coordinating cross-functional teams such as support, escalation, and engineering software teams to address product issues successfully.
- Strong understanding of how to build, scale, and manage complex multi-product/service environments
- Record of building lean, automated, scalable support structures versus labor-intensive environments.
- Strong innovation mindset, analytical skills, excellent oral and written communication skills, and experience effectively communicating project/program mission and objectives.
- Must exhibit a practical customer service attitude and lead a team in resolving difficult customer situations.
Skills Required
- Very Strong Linux Knowledge & Troubleshooting Skills
- Scripting using – Bash, Python, PowerShell, etc
- Kubernetes, helm Charts
- Terraform, Ansible
- Windows Terminal Services, AD, LDAP
- Hands-on experience in cloud technology – AWS, Azure – AWS preferred
- Change, Problem & Incident Management
- Implementation awareness of Vulnerability/Penetration Testing, Security
- Strong Networking Skills
- Tools and frameworks used for monitoring, performance management, logging
- CI/CD pipeline
- SRE – Including Datadog.
- Datadog
Certification
- RHEL
- AWS
- Kubernetes
DevOps Engineer/Lead DevOps Engineer
Posted today
Job Viewed
Job Description
Designation : DevOps Engineer/Lead DevOps Engineer
Experience : 8-15 years
Location: Remote
Summary
Work with talented DevOps and Cloud operations engineers and architects to deliver Sycamore SaaS product offerings to our Bio-Pharma customers using exciting, cutting-edge technologies. Develop, execute, maintain, and improve procedures, automation scripts, and infrastructure implementations to support Sycamore SaaS Operations.
Roles and Responsibility
Specific roles and responsibilities include:
- Provide technical expertise and leadership when needed to SaaS Operations Production Operations teams.
- Help Implement the Cloud Operations team's goals and deliverables as determined by Sycamore Leadership
- Ensure smooth operations of Sycamore SaaS products
- Take Complete ownership of Customer Implementations, including SLA and SLO.
- Automate, enhance and maintain critical processes in Cloud Operations, such as Change Control, Monitoring & Alerting
- Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting, as well as key tools for Monitoring & Alerting
- Drive Disaster Recovery and failover procedures, training, testing, and team readiness
- Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability
- Contribute to process improvements and technical improvements that lead to increased stability and reliability
- Support continuous improvements in SaaS Operations by
- developing platform services and tooling for modern cloud operations, including metrics monitoring, CI/CD pipelines, etc.
- improving automation of provisioning, deployment, monitoring, alerting, and escalation
- Support Secure operations by
- implementing best-in-class recommendations for secure operations
- Carry out ongoing Production Ops activities with precision and quality
- Define, build, and deliver a high-quality SaaS Platform for Work with third-party vendors and partners to help develop a complete solution set on the SaaS platform
- Representing Cloud Operations in InfoSec meetings and developing and driving secure procedures
- Help obtain and maintain various certifications
- Being a good team player & a leader when needed for a high-performance Cloud/SaaS delivery team by
- Reviewing personal/team performance, quality reviews,
- Manage operations and operational issues.
- Establish a culture of high performance, ownership, delivery focus, and continuous improvement.
Excellence in Operations
- Implement and carry out procedures and policies to ensure high-quality SaaS operations with appropriate levels of management controls.
- Act as an internal contact for platform services issues for a customer
- Work with cross-functional departments: Sales, Professional Service, Customer Support, Engineering, and QA
Desired Experience
- Has experience in implementing, managing, maintaining, and decommissioning complex cloud-based Information system components in a secure and controlled manner.
- Must be experienced in coordinating cross-functional teams such as support, escalation, and engineering software teams to address product issues successfully.
- Strong understanding of how to build, scale, and manage complex multi-product/service environments
- Record of building lean, automated, scalable support structures versus labor-intensive environments.
- Strong innovation mindset, analytical skills, excellent oral and written communication skills, and experience effectively communicating project/program mission and objectives.
- Must exhibit a practical customer service attitude and lead a team in resolving difficult customer situations.
Skills Required
- Very Strong Linux Knowledge & Troubleshooting Skills
- Scripting using – Bash, Python, PowerShell, etc
- Kubernetes, helm Charts
- Terraform, Ansible
- Windows Terminal Services, AD, LDAP
- Hands-on experience in cloud technology – AWS, Azure – AWS preferred
- Change, Problem & Incident Management
- Implementation awareness of Vulnerability/Penetration Testing, Security
- Strong Networking Skills
- Tools and frameworks used for monitoring, performance management, logging
- CI/CD pipeline
- SRE – Including Datadog.
- Datadog
Certification
- RHEL
- AWS
- Kubernetes