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Google Ads Specialist

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560xxx Bangalore ₹50000 - ₹100000 per month What Digital Technologies Group

Posted 14 days ago

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Job Description

Full time Permanent
Key Responsibilities
  • Campaign Management:

     
    • Set up, monitor, and optimize Search, Display, Discovery, and YouTube ad campaigns targeting job seekers.

    • Manage international campaigns across multiple countries and job categories.

  • Keyword & Audience Strategy:

     
    • Perform extensive keyword research and competitor analysis for job-related queries.

    • Build custom and lookalike audiences to improve targeting precision.

  • Conversion Optimization:

     
    • Collaborate with web analytics and tech teams to ensure accurate implementation of tracking (Google Tag Manager, Google Analytics, conversion pixels).

    • Continuously improve quality score, CTR, and conversion rate.

  • Budget Ownership:

     
    • Manage monthly budgets and ensure efficient cost-per-application (CPA) and return on ad spend (ROAS).

  • Reporting & Insights:

     
    • Generate weekly/monthly reports with actionable insights.

    • Use tools such as Google Analytics, Data Studio, and Excel to present campaign performance to leadership.

  • A/B Testing:

     
    • Run A/B tests for ad creatives, landing pages, and bidding strategies.

Required Skills & Qualifications
  • Minimum 3 years of hands-on experience managing Google Ads (AdWords) campaigns.

  • Proven success with lead generation or job board advertising campaigns.

  • Proficient with Google Ads Editor, GA4, Google Tag Manager, and other PPC tools.

  • Experience with automated bidding strategies, smart campaigns, and audience segmentation.

  • Strong analytical mindset with advanced Excel or Google Sheets skills.

  • Good understanding of SEO and how it complements PPC efforts.

  • Certification in Google Ads is a plus.

Preferred Qualifications
  • Experience in the job board recruitment , or career search industry.

  • Familiarity with retargeting platforms (e.g., AdRoll, Criteo).

  • Experience managing large-scale campaigns across multiple languages/regions.

Benefits
  • Competitive salary based on experience.

  • Performance bonuses tied to campaign success.

  • Opportunity to work with a high-growth online platform.

  • Friendly and collaborative team environment.

  • Continuous learning opportunities and career development.

Company Details

About What Digital Technologies Pvt Ltd What Digital Technologies Pvt Ltd is one of the world's fastest-growing online job search specialists. Launched in London in 2011, our flagship product WhatJobs attracts millions of job seekers around the world. Every minute of every day, we help our users connect with employers worldwide to find their perfect job.
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Head of Design

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560xxx Bangalore ₹100000 - ₹116667 per month What Digital Technologies Group

Posted 14 days ago

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Job Description

Full time Permanent
Key Responsibilities
  • Own the full UX/UI strategy for WhatJobs.com , delivering seamless and high-performing web experiences.

  • Design responsive web pages user flows , and conversion-optimised landing pages for global markets.

  • Lead the design of high-impact marketing and outreach emails that reflect our brand and drive engagement.

  • Develop and maintain a scalable design system to ensure consistency across all digital channels.

  • Run A/B testing on pages and emails, using data to optimise design for performance.

  • Collaborate closely with product, marketing, SEO, and engineering teams to align visual strategy with business goals.

  • Work closely with front-end developers to ensure efficient implementation of designs, maintaining consistency, responsiveness, and pixel-perfect quality across devices.

  • Use tools like Figma Hotjar , and AI platforms (e.g. ChatGPT Midjourney ) to increase design velocity.

  • Analyse user behaviour and feedback to continually improve UX and UI quality.

  • Lead design strategy for future WhatJobs mobile app interfaces , ensuring a cohesive cross-platform experience across web and mobile.

  • Contribute to long-term UX planning, including future use cases such as voice search conversational interfaces , and multimodal design .

  • Hire, mentor, and lead a small internal design team.

  • Regularly present design strategy, testing insights, and UX recommendations to international leadership teams and stakeholders.

  • Present ideas clearly to senior stakeholders and act as the design voice within the leadership team.

    Requirements
  • 8+ years in digital and web design, including 3–5 years in a leadership capacity.

  • Deep experience with web UX/UI design , especially for high-traffic websites or platforms.

  • Proven success in designing marketing and transactional emails — with strong understanding of layout, CTA design, and responsiveness.

  • Experience designing for both web and mobile platforms , with a focus on intuitive, responsive, and performance-optimised UX.

  • Strong command of Figma , Adobe CC, A/B testing tools, and analytics platforms.

  • Demonstrated use of AI tools (e.g. ChatGPT, Midjourney, Firefly) in accelerating and scaling creative workflows.

  • Comfortable interpreting metrics like conversion rate bounce rate click-through rate , and using them to guide design decisions.

  • Awareness of evolving UX trends including voice interaction , and willingness to explore emerging technologies in the job search journey.

  • Excellent communication and presentation skills — confident presenting strategy and creative direction to senior international stakeholders across time zones and business cultures.

  • Experience creating and managing design systems , and working with SEO and dev teams to ensure web best practices.

Company Details

About What Digital Technologies Pvt Ltd What Digital Technologies Pvt Ltd is one of the world's fastest-growing online job search specialists. Launched in London in 2011, our flagship product WhatJobs attracts millions of job seekers around the world. Every minute of every day, we help our users connect with employers worldwide to find their perfect job.
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Senior Project Manager

Premium Job
560xxx Bangalore ₹100000 - ₹150000 per month What Digital Technologies Group

Posted 14 days ago

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Job Description

Full time Permanent

This is a senior leadership role designed to help WhatJobs evolve into an AI-first, voice-enabled job search platform . Lead the planning, tracking, and execution of digital, AI, SEO, and platform-based projects

  • Translate strategic goals into roadmaps, milestones, and cross-team deliverables

  • Become the central point of delivery accountability across WhatJobs

  • Lead delivery of voice-enabled job search features across desktop and mobile

  • Integrate AI-driven user flows and conversational UX into platform experiences

  • Manage JIRA pipelines and ensure sprint clarity, hygiene, and prioritisation

  • Collaborate across departments: Sales, SEO, Marketing, Product, Dev, QA, and UX

  • Support engineering teams (back-end and front-end) with clear scoping and unblocking

  • Partner with UX and design teams for seamless workflow and QA-ready handoffs

  • Oversee improvements to email communications and delivery infrastructure

  • Produce structured delivery reports and competitor insights for senior leadership

  • Present roadmaps, updates, blockers, and insights to the COO, CEO, and international teams

  • Recruit and mentor junior project support once established in the role

Requirements
  • 8+ years in project/program leadership roles within digital, SaaS, or AI-powered organisations

  • Bachelor’s degree or higher in Engineering, Computer Science, or related technical discipline

  • Certified in project management methodologies (PMP, Prince2, Agile/Scrum Master, SAFe)

  • Proven experience managing large-scale initiatives across technical and commercial teams

  • Confident working with back-end and front-end developers, QA, SEO, and UX simultaneously

  • Strong technical instincts — able to simplify complexity and lead execution with clarity

  • Hands-on use of JIRA, ClickUp, Notion, Confluence, and tools like Looker, Airtable, or Tableau

  • Calm under pressure, clear communicator, and confident presenter

  • Known for being the person who gets things done , and earns trust across departments

  • Able to build high-functioning support teams from the ground up

Company Details

About What Digital Technologies Pvt Ltd What Digital Technologies Pvt Ltd is one of the world's fastest-growing online job search specialists. Launched in London in 2011, our flagship product WhatJobs attracts millions of job seekers around the world. Every minute of every day, we help our users connect with employers worldwide to find their perfect job.
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Email Deliverability and Outreach Manager

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560xxx Bangalore ₹70000 - ₹100000 per month What Digital Technologies Group

Posted 18 days ago

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Job Description

Full time Permanent
Role Overview

We’re hiring an experienced Email Delivery Manager to take ownership of our global cold outreach and campaign infrastructure. You’ll combine technical expertise with a strategic mindset to manage cold email systems, list segmentation, CRM workflows, and deliverability performance at scale. You must be highly proficient in building systems, not just executing tasks, and driven by measurable revenue outcomes, not vanity metrics.

Key Responsibilities: Email Infrastructure Management
  • Own and configure all email infrastructure settings including SPF DKIM DMARC , reverse DNS, dedicated IPs, and SMTP relays.
  • Maintain sender reputation across multiple domains and IPs, monitoring via Google Postmaster Tools, Postmark, and MXToolbox.
  • Set up and manage warming tools and inbox placement testing.
Cold Outreach & Deliverability
  • Run multi-sequence campaigns using cold outreach tools such as ReachInbox Instantly Smartlead , or similar.
  • Execute and optimise high-volume outbound campaigns (1M+ emails/month) across multi-country multi-language segments.
  • Ensure compliance with cold email laws (e.g. GDPR for B2B outreach, CAN-SPAM) and inbox placement best practices.
CRM & Workflow Automation
  • Set up lead lifecycle workflows inside HubSpot or similar CRMs, linking inbound and outbound campaigns.
  • Integrate platforms using native tools or APIs/Zapier to ensure seamless data flows between marketing, sales, and reporting systems.
List Hygiene & Segmentation
  • Develop audience segmentation models based on engagement, behaviour, and job function.
  • Maintain strict list hygiene protocols: bounce/suppression management, engagement filters, opt-in tracking, and sunset policies.
  • Implement suppression strategies for avoiding spam traps and re-engagement automation for cold segments.
Reporting, Revenue Alignment & Strategy
  • Track performance metrics (open, click, reply, conversion, unsubscribe, bounce) — with a focus on revenue attribution , not just engagement.
  • Align outreach strategies with pipeline KPIs: job post submissions, client demos, or revenue-generating actions.
  • Deliver weekly reports and suggest tactical experiments to improve ROI.
System Architecture & Experimentation
  • Build cold outreach systems from scratch — you know how to structure a full-stack delivery ecosystem, not just send emails.
  • Stay on top of trends and tools in the deliverability and outbound ecosystem, and run structured A/B tests to improve performance.
Requirements:
  • 4+ years hands-on experience managing email infrastructure and deliverability in a high-volume environment (preferably B2B).
  • Demonstrated experience with cold outreach tools (e.g., Instantly, Smartlead, Mailshake, Lemlist).
  • Deep understanding of DNS records (SPF, DKIM, DMARC), SMTPs , inbox placement, and IP warming.
  • Proven ability to run multi-country campaigns and manage language/localisation challenges .
  • Solid background in CRM and marketing automation , especially HubSpot.
  • Fluency in list strategy , suppression list use, and hygiene automation.
  • Strong analytical mindset: focused on performance tied to sales outcomes , not just opens/clicks.
  • Comfortable building scalable systems, not just executing someone else’s.
Preferred:
  • Experience integrating email workflows with tools like Salesforce, Zoho, or Close.com.
  • Familiarity with B2B SaaS, lead gen, or recruitment tech markets.
  • Experience managing multi-brand/domain campaigns concurrently.
  • Working knowledge of basic HTML/CSS for troubleshooting email templates.

Company Details

About What Digital Technologies Pvt Ltd What Digital Technologies Pvt Ltd is one of the world's fastest-growing online job search specialists. Launched in London in 2011, our flagship product WhatJobs attracts millions of job seekers around the world. Every minute of every day, we help our users connect with employers worldwide to find their perfect job.
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Lead Member of Technical Staff

560066 Bangalore, Karnataka Athenahealth

Posted today

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Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Lead Member of Technical Staff to join our Security team as a team leader under the Information Security group. You will be partnering with stakeholders across the business to develop and automate security tooling such as static and dynamic code analysis, security testing frameworks, and processes involved in athenahealth's CI/CD pipeline to ensure the development process is as secure as we can make it. As a team lead, you will be responsible for ensuring the scrum team is effectively delivering on their work while providing coaching and mentoring to the other members of the team.

What we need for this role:

You are a developer and are also comfortable in the system administration domain with experience in leading efforts related to software integration, script development, automation and orchestration of security related tooling. You have strong coding and scripting skills, experience with API integration, and can debug complex problems. You are an excellent communicator who can work with stakeholders to understand business workflows and develop tooling that enables successful and efficient workflows. You are a tenacious, but nimble learner, who demonstrates design & engineering excellence.

Responsibilities may include, but are not limited to:

70% (Primary Function) Technical Execution

· Produce accurate, unambiguous technical design specifications and accurate tasks description

· Deliver customer value in the form of high-quality software components and services in adherence with policies on security, performance, longevity and Integration testing

· Champion security tools configuration in the area of static code analysis, dynamic code analysis, scanning of sensitive information; ensure teams know about tooling and use it during their daily coding activities

· Experience with application security and development tools like JIRA, Confluence, Bitbucket, GitLab, scanning tools, linting

· Experience with CI/CD processes (familiarity with some of following tools a plus: Jenkins, JFrog, Harness, Docker)

· Estimate the size of development tasks in story points with the goal of 80% accuracy; begin to challenge others during estimation

· Understand and follow coding conventions, architectures, and best practices

· Write, debug, and deploy code to production; deliver timely fixes

· Own the various platforms the team manages, including daily support and maintenance (patching)

· Adhere to DoD (story Definition of Done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices

· Perform peer code reviews in order to ensure quality standards

· Ability to debug complex problems, work through logs, and engage vendors where appropriate

· Willingness and ability to develop strong documentation for stakeholders and team members, including thoroughly commented code/scripts

· Automate integrations and notifications with systems such as internal bug tracking systems to ensure results are documented and shared with necessary stakeholders

· Ensure tooling is designed for high availability and redundancy. Act as an escalation point and participate in on-call rotations where required.

15% Contributions to the Team

· Master the domain knowledge for area of assignment

· Take ownership of what the team builds; consider customer adoption as success criteria

· Contribute to agile ceremonies to improve team performance

· Volunteer for work in the backlog and commit to quality delivery; coordinate efforts across the team to ensure completion and effectiveness

· Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives

· Drive self-organization; help determine how the team functions in collaboration with your peers

10% Mentorship of Others

· Advise and train members of the team to maximize overall productivity and effectiveness of the team

5% Cross functional Coordination and Communication

· Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals

· Builds strong relationships with cross-functional team members

· Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences

· Develop documentation that stakeholders across the business can use to ensure tooling developed by the team is effectively understood and utilized

Education, Experience, & Skills Required:

· 8-12 years of experience in an engineering role

· Experience in an Agile environment preferred

· Bachelor’s Degree or equivalent

· Strong software engineering skills and computer science experience · Knowledge of at least one modern programming languages such as: Perl, Java, Python, Groovy and javascript/jQuery

· Information Security background, including areas such as vulnerability testing, penetration testing, secure development lifecycle, threat modeling, and risk management

· Experience in software development and computer science experience

· Practical experience with Docker and Terraform

· Familiarity with Unix/Linux, Windows, SQL, shell scripting, and various other technologies

· Exposure to cloud-based architectures including Amazon AWS and Microsoft Azure

Behaviors & Abilities Required:

· Ability to learn and adapt in a fast-paced environment, while producing quality scripts, code, and tool suites

· Ability to write code that is technically sound, performant, scalable, and readable

· Finds creative way to execute even when there is no historical context or known path forward

· Ability to work collaboratively on a cross-functional team with a wide range of experience levels

· Ability to analyze and assess potential software designs with an eye towards finding the best solution for the business

· Ability to identify alternative methods of solving problems and build efficiencies while doing so

· Proven track record of following through on commitments and owning the outcome

· Ability to assess situations or problems from multiple angles to understand the complete picture

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

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Site Reliability Engineer - MTS (3 to 5 years)

560066 Bangalore, Karnataka Athenahealth

Posted today

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Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” in 2021 for $17bn! and we have many new strategic product initiatives.

We are headquartered in Boston, and our other offices are in Atlanta, Austin, Belfast, and Burlington. In India, we have offices in Bangalore, Pune, and Chennai.


Position Summary: We are looking for a Site Reliability Engineer to join our Cloud Infrastructure Engineering division in Bangalore .  Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services.   We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.

The Team: We are a bunch of Site Reliability Engineers who are passionate about reliability, automation, and scalability. We use an agile based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems in both private and public cloud and make data-driven decisions for which one best suit the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward.

Job Responsibilities

  • Leverage the principles of resilience engineering to ensure the stability, security, and scalability of our systems and services
  • Ensure product success through the strategic use of technologies such as Linux, Puppet, Consul, apache, load balancing, and Storage etc.
  • Develop software-based, automated solutions to core business problems
  • Design and implement software services that support Infrastructure-as-Code principles

Typical Qualifications

  • 3 to 5 years of experience building, scaling, and supporting highly available systems and services
  • Strong expertise in Hybrid Environment (Physical/Virtual and Cloud)
  • Expertise in the build, maintenance, and support of Linux systems and infrastructure
  • Strong Expertise in configuration management tools like Puppet. Experience with Infrastructure-as-Code, Linux, and API integration. Familiarity with Terraform desired.
  • Proficiency in at least one scripting or programming language (Ansible, Python, Go, Ruby, etc.).
  • Experience implementing solutions using SRE, DevOps principles,
  • Familiarity with telemetry, latest monitoring, visualization tools,
  • Expertise in promoting and driving system visibility to aid in the rapid detection and resolution of issues
  • Computer Science degree or equivalent experience

Behaviors & Abilities Required:

  • Ability to learn and adapt in a fast-paced environment
  • Ability to work collaboratively on a cross-functional team with a wide range of experience levels
  • Ability to prioritize both individual time and the time of the team

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

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Principal Member of Technical Staff - FullStack 

560066 Bangalore, Karnataka Athenahealth

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Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Principal Member of Technical Staff (Principal Software Engineer) to join our Consumer Messaging team within our Patient Experience division. As a PMTS, you will be responsible for a mix of design and implementation of some of our most complex and interesting technical challenges while providing hands-on technical leadership across the multiple teams.

On the technical side, you have a proven track record of building deep expertise in one or more areas while building broad product and technology knowledge beyond your team. You have expertise in cloud architecture, microservices, AWS solutions, corresponding programming language(s), and are happy to dive into legacy Perl codebases when needed. You have experience leading the building of brand-new products as well as leading rearchitectures in inherited legacy code and are comfortable leading teams through the different operational strategies accordingly.

On the leadership side, you bring expertise in industry best practices. You will advise on all aspects of design, implementation, quality, and team practices. You possess the burning desire to build effective teams and provide hands-on technical mentorship to grow skills of more junior emerging technical leaders. Not satisfied with the status quo, you proactively lead and partner to continuously improve. To improve quality, you help lead retrospectives and seek other ways to improve the team’s ability to deliver high quality software. You are also a good communicator and relationship builder, both internally and in working with external partners and vendors.

The Team

The patient experience is focused on our patients; striving to ensure patients with providers in the athena ecosystem will be empowered to seamlessly manage their health and wellness throughout life as active partners with their healthcare team. The Patient Experience (PEX) division is dedicated to transforming how patients interact with healthcare. Our goal is to build innovative software solutions that give patients unprecedented control over their health journey while streamlining workflows for healthcare staff.

What We Do

• Patient Empowerment: We create award-winning tools like our mobile app and Patient Portal, enabling patients to schedule appointments, message their providers, pay bills, and easily access their medical records.

• Efficiency Boost: Our software automates outreach, reminders, and check-in processes, freeing up valuable staff time and reducing administrative burdens. • Beyond the Visit: We foster continuous engagement through telehealth options, automated wellness outreach, and direct patient-staff messaging capabilities.

Why Join the PEX Team?

Be part of a mission-driven team that's shaping the future of healthcare. With PEX, you'll:

• Make a Difference: Develop solutions that tangibly improve patient lives and the healthcare experience.

• Embrace Innovation: Work with cutting-edge technologies like telehealth, messaging and patient engagement platforms.

• Drive Efficiency: Create tools that streamline workflows and reduce frustrations for healthcare providers.

PEX Consumer Messaging: Powering Patient Engagement for Better Results

The Consumer Messaging in the Patient Experience division builds and supports athenaheath’s patient messaging infrastructure that delivers millions of important messages every day to patients. Our technology is implemented with a mix of technologies with most development occurring in our modern Java and AWS microservice-based architecture. The Consumer Messaging subdivision of PEX specializes in personalized, multi-channel communication that strengthens the relationship between patients and their healthcare providers.

What We Build

• Multi-Channel Communication: We create systems that reach patients where they are – text, email, and phone calls – ensuring important messages are seen and acted upon.

• Automated & Tailored Messaging: From appointment reminders to population health notices, our software automates crucial outreach while enabling tailored, patient-specific messaging.

• Actionable Results: Our solutions are designed to drive patient action, leading to faster payments, timely preventative care, and better health management.

Why Join the PEX Consumer Messaging Team?

• Impactful Work: Directly contribute to improved patient engagement, health outcomes, and smoother practice operations.

• Innovative Technology: Shape the forefront of patient communication with cutting-edge messaging solutions. Our messaging solutions are built on the most modern tech-stack.

• Real-World Results: Be part of a team with proven success, delivering millions of messages monthly with unparalleled engagement rates.

Responsibilities

• Collaborate with product managers, business stakeholders, and cross-functional teams to understand requirements and business objectives, then translate into detailed technical specifications and robust architectural designs to be worked on by you or the team.

• Serve as the subject matter expert on our message delivery service (MDS) and broadly in how we integrate with vendors to deliver messages to patients. Handle complex escalations, drive improvements, and interact with external telephony and email service providers to facilitate seamless integrations and troubleshoot issues while providing leadership with clear updates.

• Lead the hands-on design and implementation of other core components, features, and services for consumer messaging system ensuring scalability, performance, and reliability.

• Gain familiarity with our legacy athenaNet system to develop new solutions and resolve customer-reported issues.

• Champion engineering excellence by defining and enforcing best practices within the team.

• Mentor emerging junior technical leaders, fostering their professional development and technical growth.

• Actively contribute to organizational leadership by identifying critical technology, process, or staffing needs.

Required Qualifications:

• 12+ years of experience in software development or 8+ years of software development experience with master’s degree

• Experience in a technical leadership role across multiple teams

• Proven experience in designing and developing scalable microservices-based architectures.

• In-depth knowledge of cloud architecture, web programming language(s), AWS, and relational databases (Oracle, PostgreSQL, MySQL).

• Experience working in Agile environments with demonstrable understanding of SDLC, deployment, and support processes

• Leadership ability and a passion for guiding and mentoring other engineers to improve their technical and software engineering skills

• Comfort with navigating complex decision-making processes within a large organization

• Excellent analytical and problem-solving skills

• Effective written and verbal communication skills – can summarize and communicate technical details clearly and to the right level of detail for the audience and situation

• Ability to regularly work with teams in USA time zones and willingness to jump into occasional technical support issues in off-hours to ensure live-site first

Preferred Qualifications:

• Bachelor's degree in computer science or a related STEM field

• Familiarity with Perl, Python, JavaScript, and/or Node.js.

• Strong command of Java and the Spring framework

• Knowledge of Unix/Linux systems

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

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Product Analytics, Senior Associate

560066 Bangalore, Karnataka Athenahealth

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Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” in 2021 for $17bn! and we have many new strategic product initiatives.

We are headquartered in Boston , and our other offices are located in Atlanta, Austin, Belfast, and Burlington. In India , we have offices in Bangalore, Pune, and Chennai.
 

Job Summary:  We are looking for a Product Analytics Senior Associate to join our team to drive improvement and value in the athenahealth product team in Bangalore . Your job will be to partner with Product Management, Development, and Strategy supporting planning and decision making by providing relevant and timely athenaOne-based data, analytics, and insights. Some of the things you will do include: exploring opportunities for product improvement; scoping impact of product decisions on clients; informing backlog prioritization through research & investigation; and building & monitoring effective release metrics and KPIs.
 

You are passionate about problem-solving and know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You are skilled at creating meaningful analysis with large, complex datasets and using query languages, ETL tools, data modeling, and data visualization. You have strong attention to detail and are at your best when tackling new problems and supporting innovation.

The Team: We are a diverse group of athenistas who believe that being smart about how we use data can lead to better products and more value for our clients. We don't just pull data and create analyses, we create compelling stories driven by the context of our customers and the vision of athenahealth. We believe we are strongest when we support each other, and that learning is always part of the job.

Job Responsibilities

  • Work with Product Managers to determine the measures of success and guide good usage of outcome driven metrics
  • Pull user, transaction, and other data from complex systems in order to format into reports and analyses for the Product Managers
  • Synthesize results to determine success or failure of experiments and make recommendations on go forward plan
  • Create and maintain easy to use visuals (e.g. dashboard, report card, etc) to keep Product teams informed of product/feature performance
  • Reinforce the use of standardized data assets and metrics, and help surface and fill gaps as discovered
  • Develop and manage strong, collaborative relationships with associated product team

Typical Qualifications

  • Ability to synthesize complex, high quantity and sometimes contradictory information to effectively solve business problems
  • Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data
  • Ability to effectively communicate technical ideas to various audiences
  • Ability to collaborate across a range of audiences, both internal and external audiences, and across a range of cohorts
  • Ability to provide sound rationale for recommendations to gain others’ support and commitment
  • Excellent verbal and written communication skills

Education and experience

  • Bachelor’s Degree required; Degree (Bachelor’s or Masters) in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, Analytics, or Information Systems preferred
  • 5+ years overall professional experience, preferably including 2-3 years of data analytics or data science
  • Strong understanding of database technologies and ability to write code to gather data. SQL experience mandatory
  • Demonstrated experience with an array of analytical tools and methods including data visualizations (Tableau, Power BI, etc), and programming languages (Python, R, etc)

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

This advertiser has chosen not to accept applicants from your region.

Branded Workshop & Project Manager (VRP)

560002 Bangalore City, Karnataka BP Energy

Posted today

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Job Description

Entity:

Customers & Products


Job Family Group:

Sales Group


Job Description:

About Castrol India!

Castrol India, a key player in the global lubricant industry, operates under the bp Group, a major global energy company. Publicly listed in India, Castrol excels in automotive, industrial, and marine lubricants, with a century of market leadership. Our robust presence includes three blending plants, 330 distributors, and 100,000+ retail outlets.

We cultivate limitless success, offering employees a dynamic learning environment and opportunities. Here, you can develop your expertise or pursue a general management track. Be part of our legacy of cultivating top talent for leadership roles with the bp group, both in India and worldwide.

We are currently looking for Branded Workshop & Project Manager In Bangalore

More details below:

Visit for more.

About the role!

In order to fulfill Castrol’s vision of pivoting into a Service & Maintenance brand, a network of premium car workshops is being set up under brand name Castrol Auto Service. The intent is to expand the network at rapid pace over next few years.

This person will play a critical role in the achievement of this goal.
Will be responsible for setting up network of CAS workshops in their territory through acquisitions and for handling and feeding this channel to growth and deployment of the channel offer. Incumbent will also be responsible for timely and effective method of offer elements leading to superior customer experience. 
 

What you will deliver:

Developing Service Capability & Approach and Embedding Customer Experience

- Bringing outside in perspective to influence shape that create a standardised and differentiated consumer experience in the workshop network
- Deployment that influence consumer experience (e.g. SOP, audit & certification)
- Helping develop service approach in team and customers 
- Lead implementation of special projects that drive consumer footfalls into workshop network or bring value for consumer and customer e.g. strategic tie-ups with B2B marketplaces, spare part manufacturers, insurance companies, OEMs etc.
- Help marketing improve offer elements basis insights and feedback from customers.
- Activities in line with encouraged SLAs, raise challenges/ risk to effective delivery timely so as to drive interventions.


Customer acquisitions

- Develop detailed plan for acquiring / developing customer base of Branded Workshops in assigned territories. Create a pipeline of workshop leads for the channel that acts as a feeder pool for in-year as well as future acquisitions.
- Prospecting of leads and profiling them basis approved criteria using approved tools & techniques to resolve fitment against requirements.
- Concept selling of Castrol’s Branded Workshop offer to prospects and helping them understand the program and channel offer in detail, including commercials. Explain contract TnCs, field queries, establish relationship ultimately leading to successful conversions. 
-Use in-house tools such as SFO to plan and supervise acquisition pipeline and WBC to build and deploy customer offers that are profitable for the business as well as meet customer’s business requirements.
- Post acquisition, ensure onboarding of customers by team to Castrol ways of working, brand heritage, product range and benefits etc. thereby inducting workshop into the program using tools and techniques provided. 
- Define a local area business plan including target workshops, coverage, sales target, activities etc.
- Participate in the development of local business strategy, assisting the team to improve their effective time in attracting and retaining business.
- Conduct sales volume and margin analysis, resolving customer operational issues and supervising pricing performance integrity to enhance customer perception of value.
- Align with BP's Code of Conduct and models BP's Values & Behaviors. 


Offer Deployment & Workshop Management

- Complete quality deployment of channel offer including SOP training, Audits, Branding, Activations etc.

- Lead by example and demonstrate execution of key activities such as audits and SOP training.
- Understand and establish relationship with customer to gain dedication for the activities proposed.
- Implement activities aligned to customer needs and company strategy to maintain the good relationship with existing customers.
- Defend and grow existing customer share of wallet through needs based and effective use of our offer under mentorship.
- Hold regular meetings to agree and supervise critical metrics with customers.
- Customer and market insights: handle an updated database and maintain close relationship locally.
- Understand competitor’s approach and provide feedback to company.
- Represent “voice of customer” in the company to improve our approach and strategy

Overall Business Delivery Responsibility

- Achieve month-wise Secondary sales objectives for entire product range including focus products and synthetics across customers
- Develop positive relationships with key customers and ensure quality service through distributors/ SEs. 
- Develop appropriate plans in consultation with on ground sales team to ensure customer retention and to counter competitor activities to minimize their impact on Castrol’s business

Planning 

- Help collate information (customers, influencers, competition analysis & SWOT analysis) and use it to develop appropriate territory strategy 
- Market coverage: Study, approve Business Development Managers’ PJPs and ensure implementation of detailed and efficient coverage of outlets as per defined

What you will need to be successful:

- Degree or equivalent experience in Engineering / Technology (like Mechanical, Chemical etc.), with major of sales & marketing related is helpful and with 8+ years sales & marketing experience in B2B space.
- Preference to experience in service business of key OEMs and sales/ business development with multi brand automotive aftermarket players.
- Sound commercial knowledge on contracts and experience in long term contract negotiation and value creation.
- Excellent selling skills especially the value selling skills, fair knowledge on auto technology, automotive aftermarket 
- Experience in developing and strengthening relationships to drive business success. 
- Negotiation skills, influencing abilities and excellent communication capability. 
- Maturity with significant business and social insight – understand the business context as well as the industry trend 
-Driving growth in a very competitive market environment.
- Positive attitude, proactive approach, eager to learn and a belief in working and winning with teams.
- Customer centric approach and ability to handle uncertainty and ambiguity
- Willing to travel extensively


Travel Requirement

Up to 25% travel should be expected with this role


Relocation Assistance:

This role is eligible for relocation within country


Remote Type:

This position is not available for remote working


Skills:


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

This advertiser has chosen not to accept applicants from your region.

Senior digital science associate

560001 Bangalore City, Karnataka BP Energy

Posted today

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Job Description

Entity:

Technology


Job Family Group:

IT&S Group


Job Description:

About Fuels & Low Carbon Technology:   F&LCT is a team of over 300 technologists, scientists and engineers who provide pioneering solutions to support bp’s Fuels, Refining, Bioenergy and Hydrogen businesses. We also support the Technology group through Innovation Management, Modelling, Digital Science and our academic research programmes. Let me tell you about the role: The Digital Science team applies groundbreaking digital innovation capabilities to bp’s challenge of providing energy to the world while transitioning to a zero-carbon future. This team is the Digital Research arm for bp, responsible for testing of new technologies to address key challenges in support of our business. Digital Science is crucial to the success of bp and the transition strategy! You will carry out innovation projects, translating Digital Science activities into value, collaborating with other teams in Technology, with the business directly, and occasionally with bp’s corporate venture capital organization. What you will deliver:
  • Own the delivery of impactful innovation projects that seek to address high-value business challenges and influence bp's participation strategy. Conduct active research to prove (or disprove) viability and potential value of a technology to solve a key business problem.
  • Lead the identification of digital technologies. Scan the horizon to identify emerging digital trends, new products and solutions that could solve challenges from roadmaps; and assessing potential vendors. Proactively identify impactful opportunities and autonomously complete activities.
  • Be a bridge between business and digital organizations, combining in-depth understanding of both areas.
  • Develop others by mentoring Digital Science Associates and proactively sharing expertise across teams; acting as a knowledge transfer agent to the wider community in bp.
  • Develop and champion external relationships. Collaborate with government labs, academic institutions, research firms, and consortia for joint projects.
  • Communicate thought leadership: spotlight findings gained from projects and communicate to others in the team.
  • Support identification and generation opportunities for new intellectual property, and engage in the processes needed to protect these for the benefit of the company. Apply an intellectual asset management (IAM) & commercial lens to projects.
  • Develop as an expert in two or more technology areas including quantum computing, sensing, and AI.
What you will need to be successful
  • A degree in science, Technology, Engineering or Math (or equivalent), preferably with a background in Computer Science/Engineering, PhD desired.
  • Experience which demonstrates how you have applied your knowledge of emerging technology in a practical context; this could be in a development role or guiding the way technology is built (e.g. a software company) or helping with adoption (e.g. an enterprise digital role).
  • Experience in digital, ideally energy sector or nascent technology (e.g. novel sensing) applied to highly supervised industries, developing applications of novel digital technologies - research, scanning and testing of new technologies. Demonstrable work product in terms of papers, test results, etc.
  • Be a self-starter who is comfortable defining an approach to deliver project goals and changing the approach as new information becomes available. Ability to work in unstructured environments. Proven capability to produce outputs in a timely manner by collaborating with different customers across multiple groups.
  • Understanding of the bp strategy, and the role that pioneering digital innovation can play in a corporate environment as an enabler and to define the future.
  • Sound understanding of emerging digital technology ecosystems. Curiosity and an ability to creatively link diverse topics. Growing technological expertise in innovative digital areas such as computing/quantum, sensing, trust tech.
  • Ability to provide leadership on specific elements of a project and lead a sub team(s).
  • Ability to manage contracting and IAM issues which impact individual projects.
  • Understanding of management risk associated with new technologies
  • Ability to build productive working relationships and foster creativity, innovation and integrity within teams
  • Provide technical transparency and business direction to senior management and be able to flex communication style to best suit the audience.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About bp:   Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has passionate about discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with a coordinated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!


Travel Requirement

Up to 10% travel should be expected with this role


Relocation Assistance:

This role is eligible for relocation within country


Remote Type:

This position is a hybrid of office/remote working


Skills:

Commercial Acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms (Inactive), Data visualization and interpretation, Digital Security, Extract, transform and load, Group Problem Solving


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please  contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

This advertiser has chosen not to accept applicants from your region.

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