75 Digital Banking jobs in India

Kotak Mahindra Bank - customer care

Role:

Handle outbound customer calls for 811 digital banking

Cross-sell banking product

Meet sales & service target

Requirements:

Min 6 months sales exp

Graduate

Excellent ENG communication

Sal: Upto 3.5 LPA CTC

Required Candidate profile

Age: 18–32 years

No long employment gaps

Shift: 9-hour rotational (8 AM–8 PM)

Week Offs: 4/month, 6 after 6 months

Location: Wagle Estate, Thane West

Apply Now –

Call/WhatsApp

HR Akshay:

Perks and benefits

High salary Package (Kotak Mahindra Bank)

Experience:

12-18 years in digital banking and enterprise architecture, with at least 5 years in a solution architecture role in an SI environment

Job Summary:

Aspire Systems is seeking a Digital Banking Architect with deep expertise in Cots solutions such as Temenos Infinity, Backbase, or Tagit, to serve as the techno-functional design authority for complex, multi-vendor digital banking transformations. This role is tailored for a system integrator environment where the architect plays a central role in stitching together vendor platforms, custom builds, middleware, and core systems to deliver a seamless and scalable banking experience. The role demands a strong blend of platform expertise, integration depth, and domain sensitivity.

Required Skills & Experience:

• 12-18 years in BFSI IT services, with proven success in system integration-led digital transformations
• Strong functional and technical understanding of Temenos Infinity, Backbase, or Tagit platforms
• Deep integration experience: REST/SOAP APIs, middleware, message queues, OAuth2, OpenID Connect
• Experience working across diverse deployment models on-prem, cloud, SaaS
• Prior experience integrating with Temenos Transact or other core banking platforms
• Strong pre-sales and client-facing skills: architecture walkthroughs, solution pitch, and estimation
• Experience with agile enterprise delivery models; exposure to CI/CD, DevSecOps, and containerization (Docker/K8s)
• Exposure to domain components such as onboarding, origination, digital servicing, payments, and CRM
• Ability to lead and mentor technical teams across multiple delivery locations

Education:

Bachelors or Masters in Computer Science, Engineering, or related fields

TOGAF, AWS/Azure Solution Architect, or SAFe certifications are a strong plus

Own the contractual and solution components of digital banking applications, including infrastructure, support, and integration.Conduct periodic VAPT in compliance with regulatory requirements.

Required Candidate profile

Hands-on experience in digital banking applications, payments, and banking integrations.Strong knowledge of application lifecycle management, production support, API management.

Job ID: 37342

Location: Bangalore, IN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 15 Sept 2025

Job Summary

Strategy

Responsible for SME Digital delivery.

o Jocata – improvement, build and run.

o Ocen deployment

o E-CASA journey for India

o TWC Digital Journeys

o Own and implement Regulatory Tech changes related to SME along with products.

Business

• Strategize and execute the plan for India SME digital journey together with IN SME Heads, IN Digital Banking Head, Group SME Domain Delivery team(s) and Tech hives.

Processes

• Uphold the responsibilities of the Data & Analytics processes, including storage and usage of Personal data and sensitive data.

Risk Management

• Ensure data is handled and processed appropriately within the Group and Regulatory guidelines.

Governance

• Track measure and monitor quality and efficiency of delivery. Support the formalization of Data & MI processes.

Key Responsibilities

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.) *
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• IN SME Heads, IN Digital Banking Head, Group SME Domain Delivery team(s) and Tech hives.

Skills and Experience

• Business Partnering
• Knowledge of Sales Channels
• Banking Products and Services
• Data Engineering
• Data Insight & Analysis
• Manage Projects
• Customer / Market Focus

Qualifications

• Education Bachelors or Equivalent Degree in Tech or Management
• Licenses Project Management
• Languages English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Company Description

Equitas Small Finance Bank is dedicated to supporting the financial aspirations of individuals, families, businesses, and communities through seamless banking services. We are committed to being good neighbors and giving back to the communities we serve. Our aim is to transform the way banking is imagined, delivered, and experienced, with fairness and transparency as our guiding principles.

Role Description

This is a full-time, on-site role based in Bengaluru for a Digital Banking Officer. The Digital Banking Officer will oversee daily operations related to digital banking services, manage customer inquiries, provide comprehensive support for digital transactions, and maintain strong business relationships. Additionally, this role involves processing loan applications and ensuring high-quality customer service.

Qualifications

• Finance skills, particularly in managing digital banking services and processing loans
• Customer Service and Communication skills
• Experience in Business Relationship Management
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively
• Relevant experience in the banking or financial sector is a plus
• Bachelor's degree in Finance, Business Administration, or related field
• Able to meet customer's in person

For more info. contact - Rudresh :

Note: If in case unable to apply, kindly fill in this form -

Description

Job title - Analyst - Digital Banking 

Responsibilities

⦁ Conceptualize new digital models, enable new partnerships, bring about process efficiency - API partnerships, Digital banking & Neo-Banking initiatives.

⦁ Implementing new functional processes, process improvement projects based on Business Strategy, Market Analysis, Business Analysis and Trend Analysis, Business Needs. 

⦁ Business intelligence & MIS reports / dashboards at the given frequency.

⦁ Support automation of Alternate channels. 

REPORTS TO

Head Solution Delivery

REPORTING INTO

Senior Manager-Digital Banking(SD

1. ROLE PURPOSE & OBJECTIVE

2. Responsible for strategizing and executing delivery plans for providing best-in-class IT Application support to improve the efficiency of business processes.

3. Overseeing the selection, deployment, operations and maintenance of enterprise grade business applications.

4. Review the business requirement of the user departments, apply technical feasibility basis dependency on the system, business benefits along with the product and the application team and come out with the best possible business solution within agreed timelines and at the best cost.

5. KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business/ Financials

1. Allocation of user department & application team

2. Oversee the team members' allocation and mapping to respective user departments and corresponding applications.

3. Decide on the allocation of the team members basis their experience and skill sets.
4. Engage with the user department and application team for critical changes or business solutions to aid the team member in documenting the requirement.

5. Create and circulate the escalation matrix of the team to the user department and application team to enable them to reach out at times of need and intervention

6. Review and validate the user requirement.

7. Oversee that Line of Business Applications and Enterprise Applications (integration stack, others) support business goals and meet user requirements

8. Oversee that applications' development, deployment and support align with business strategies, maximizing operational effectiveness.
9. Identify all high-priority items within the team and have the business solutiondocumented at the earliest.
10. Review the business requirement of the user department and study the technical feasibility report.
11. Review the business requirement document to check the coverage, scope, need, and impact of changes requested are detailed and complete, which will facilitate the development team to deliver without any iteration/clarification.
12. Engage with the user department with the team member and take them through the solution/change proposed to check the requirements are met completely.

13. Assess the proposed solution, validate the same basis bank's internal score, and decide on internal/ external development.

14. Finalization & review of business solution.

15. Liaison with key business users and internal customers to understand their requirements for the year

16. Analyze the usage, performance, and capacity management of existing applications and identify avenues to aid the larger management goals
17. Review the compliance requirements with respect to IT and take appropriate actions to ensure conformance with all organizational norms.
18. Track advancement/ changes in IT technology both within and outside the industry, analyze its utility for the organization and draft action plans in case it can aid the organization in achieving its objectives
19. Decide on the best possible solution based on self-assessment of the document and inputs from the product and application team.
20. Decide on the vendor in case of external application development through the Bank's internal process of scrutiny and selection.
21. Monitor internal and external projects under Solution Delivery closely and update the functional head weekly on the progress.
22. Engage with the relevant teams internally to support the testing and fixing of all pre-production bugs found during the testing before the movement of change to production.

23. Engage with the internal and application team, take stock of all the postproduction challenges, and confirm the same has been fixed, if any.

24. Delivery of business solutions.

25. Review the feedback from the user department and apply the learnings in the daily process of solutioning by the team

26. Engage with the user department to understand the gaps and conduct RCA in case of non-fulfilment of requirements.
27. Direct the team to create an FAQ for business solutions post-implementation based on data analysis to assist the user departments.
28. Share the review with the application and project management teams in case of any technical issues that can be resolved through minor changes.
29. Identify opportunities for improvements and enhancements in the existing applications basis end user inputs and analysis of new requirements (if any)
30. Supervise the requirement gathering, conceptualization, design, testing, and implementation of the proposed solutions to achieve high customer satisfaction and ensure compliance with organization IT security requirements
31. Oversee smooth integration of enhancements with the existing systems
32. Lead the development of Application Roadmaps for enhancements by consulting business function leads, system integrators and vendors.
33. Lead the Application Support Teams ensuring that collective and individual objectives of different application teams are aligned to business outcomes.

Customer (Both Internal & External)

• Engage with the application and product team in case of any further clarifications or inputs to finalize the / requirements of the business solution/change.
• Explore with the internal team and application team and decide on the viability of completing a regulatory project within agreed timelines internally or exploring externally.
• Collaborate with the application team to understand the pre or postproduction issues and support the team to resolve the same within the timelines.
• Monitor with the team internally to ensure all the necessary approvals are in place.
• Engage with the team to scout for external vendors for those identified to be sourced from the market.
• Coordinate with the project management team for significant changes or solutions

Internal Process

• Oversee the selection, deployment, upgrading and maintenance of Line of Business and Enterprise software is subject to appropriate and relevant governance.
• Review the business requirements of various user departments and identify the common need and apply the existing functionality
• Evaluate the need and usage to arrive at a standard solution like MIS, automation, data validation etc.,
• Guide the team to identify data availability before initiating the change to capture additional information to reduce inefficiency.
• Assess the impact of the changes in an application used by multiple user departments to ensure non-disruption of existing functionality.
• Oversee day-to-day incident management and bug fix resolutions, and ensure user Service Level Agreements (SLA) are met
• Review SLA adherence, user satisfaction, and compliance periodically and take regular feedback from end users to ensure high customer satisfaction.
• Communicate with IT infrastructure and security team to ensure necessary changes are done for the integration of new application solutions or enhancement.
• Review and guide the team to use the existing solution/functionality and replicate the same if that meets the user requirements.
• Implement the practice of documenting the inter-dependencies noticed by the team across system/user groups in case of a common application that will facilitate the application team to develop regression testing.
• Supervise to ensure that all the business solutions are in accordance with RBI and internal guidelines.
• Oversee that all the business solutions are completed within timelines.
• Respond to all the audit observations internal or external within the timelines decided by the management.

Innovation & Learning

• Track team performance at an overall and individual level and provide support/ guidance wherever required to ensure achievement of yearly plans
• Manage effective resource allocation, enhance the capability quotient of team members and drive higher team engagement through appropriate HR interventions
• Supervise the training and grooming of the new member to the team on the existing applications and introduce them to the user departments as well as the application team