14,711 Digital Channels jobs in India

Lead – Digital Channels (Website, Chatbot & WhatsApp Banking)

Experience: ~10 years

About the Role:- We are seeking a seasoned Lead – Digital Channels to spearhead the development, and optimization of our Website, Chatbot, and WhatsApp Banking platforms. This role is pivotal in enhancing customer engagement, driving lead generation, and ensuring seamless digital interactions. The ideal candidate will possess a strong background in product management within the fintech, banking, or consumer tech sectors, with a proven track record of delivering innovative and scalable digital solutions.

Key Responsibilities

Platform Strategy & Ownership

• Define and execute the strategic roadmap for the bank’s Website, Chatbot, and WhatsApp Banking platforms.
• Establish and monitor KPIs such as lead generation, product & service consumption, user engagement, conversion rates, and customer satisfaction scores.
• Ensure platforms are aligned with the bank’s overall digital transformation goals.

Product Development & Optimization

• Lead the end-to-end product lifecycle, from ideation to deployment, for each digital channel.
• Collaborate with UX/UI designers to create intuitive and user-centric interfaces.
• Implement A/B testing and data analytics to continuously refine platform functionalities.

AI & Conversational Banking Integration

• Integrate advanced AI and NLP capabilities into chatbots and WhatsApp Banking to enhance user interactions.
• Stay abreast of emerging technologies in conversational AI to ensure platforms remain cutting-edge.

Cross-Functional Collaboration

• Work closely with Marketing, Sales, IT, and Customer Service teams to ensure cohesive digital strategies.
• Coordinate with third-party vendors and technology partners to deliver platform enhancements.

Compliance & Security

• Ensure all digital channels comply with regulatory standards and data privacy laws.
• Implement robust security measures to protect customer data across all platforms.

Qualifications

• 10+ years of experience in digital product management, specifically within banking, fintech, or consumer tech industries.
• Demonstrated expertise in managing websites, chatbots, and WhatsApp Banking platforms.
• Strong understanding of AI, NLP, and conversational banking technologies.
• Proven ability to enhance customer engagement through digital channels.
• Excellent leadership skills with experience managing cross-functional teams.
• Bachelor’s or master’s degree in computer science, Business, or a related field.

Why Join Us

• Play a crucial role in the bank’s digital transformation journey.
• Lead innovative projects that directly impact customer experience and business growth.
• Collaborate with a dynamic team committed to excellence and innovation.
• Access to continuous learning and professional development opportunities.

Lead – Digital Channels (Website, Chatbot & WhatsApp Banking)

Experience: ~10 years

About the Role:- We are seeking a seasoned Lead – Digital Channels to spearhead the development, and optimization of our Website, Chatbot, and WhatsApp Banking platforms. This role is pivotal in enhancing customer engagement, driving lead generation, and ensuring seamless digital interactions. The ideal candidate will possess a strong background in product management within the fintech, banking, or consumer tech sectors, with a proven track record of delivering innovative and scalable digital solutions.

Key Responsibilities

Platform Strategy & Ownership

• Define and execute the strategic roadmap for the bank’s Website, Chatbot, and WhatsApp Banking platforms.
• Establish and monitor KPIs such as lead generation, product & service consumption, user engagement, conversion rates, and customer satisfaction scores.
• Ensure platforms are aligned with the bank’s overall digital transformation goals.

Product Development & Optimization

• Lead the end-to-end product lifecycle, from ideation to deployment, for each digital channel.
• Collaborate with UX/UI designers to create intuitive and user-centric interfaces.
• Implement A/B testing and data analytics to continuously refine platform functionalities.

AI & Conversational Banking Integration

• Integrate advanced AI and NLP capabilities into chatbots and WhatsApp Banking to enhance user interactions.
• Stay abreast of emerging technologies in conversational AI to ensure platforms remain cutting-edge.

Cross-Functional Collaboration

• Work closely with Marketing, Sales, IT, and Customer Service teams to ensure cohesive digital strategies.
• Coordinate with third-party vendors and technology partners to deliver platform enhancements.

Compliance & Security

• Ensure all digital channels comply with regulatory standards and data privacy laws.
• Implement robust security measures to protect customer data across all platforms.

Qualifications

• 10+ years of experience in digital product management, specifically within banking, fintech, or consumer tech industries.
• Demonstrated expertise in managing websites, chatbots, and WhatsApp Banking platforms.
• Strong understanding of AI, NLP, and conversational banking technologies.
• Proven ability to enhance customer engagement through digital channels.
• Excellent leadership skills with experience managing cross-functional teams.
• Bachelor’s or master’s degree in computer science, Business, or a related field.

Why Join Us

• Play a crucial role in the bank’s digital transformation journey.
• Lead innovative projects that directly impact customer experience and business growth.
• Collaborate with a dynamic team committed to excellence and innovation.
• Access to continuous learning and professional development opportunities.

Lead – Digital Channels (Website, Chatbot & WhatsApp Banking)

Experience: ~10 years

About the Role:- We are seeking a seasoned Lead – Digital Channels to spearhead the development, and optimization of our Website, Chatbot, and WhatsApp Banking platforms. This role is pivotal in enhancing customer engagement, driving lead generation, and ensuring seamless digital interactions. The ideal candidate will possess a strong background in product management within the fintech, banking, or consumer tech sectors, with a proven track record of delivering innovative and scalable digital solutions.

Key Responsibilities

Platform Strategy & Ownership

• Define and execute the strategic roadmap for the bank’s Website, Chatbot, and WhatsApp Banking platforms.
• Establish and monitor KPIs such as lead generation, product & service consumption, user engagement, conversion rates, and customer satisfaction scores.
• Ensure platforms are aligned with the bank’s overall digital transformation goals.

Product Development & Optimization

• Lead the end-to-end product lifecycle, from ideation to deployment, for each digital channel.
• Collaborate with UX/UI designers to create intuitive and user-centric interfaces.
• Implement A/B testing and data analytics to continuously refine platform functionalities.

AI & Conversational Banking Integration

• Integrate advanced AI and NLP capabilities into chatbots and WhatsApp Banking to enhance user interactions.
• Stay abreast of emerging technologies in conversational AI to ensure platforms remain cutting-edge.

Cross-Functional Collaboration

• Work closely with Marketing, Sales, IT, and Customer Service teams to ensure cohesive digital strategies.
• Coordinate with third-party vendors and technology partners to deliver platform enhancements.

Compliance & Security

• Ensure all digital channels comply with regulatory standards and data privacy laws.
• Implement robust security measures to protect customer data across all platforms.

Qualifications

• 10+ years of experience in digital product management, specifically within banking, fintech, or consumer tech industries.
• Demonstrated expertise in managing websites, chatbots, and WhatsApp Banking platforms.
• Strong understanding of AI, NLP, and conversational banking technologies.
• Proven ability to enhance customer engagement through digital channels.
• Excellent leadership skills with experience managing cross-functional teams.
• Bachelor’s or master’s degree in computer science, Business, or a related field.

Why Join Us

• Play a crucial role in the bank’s digital transformation journey.
• Lead innovative projects that directly impact customer experience and business growth.
• Collaborate with a dynamic team committed to excellence and innovation.
• Access to continuous learning and professional development opportunities.

Lead – Digital Channels (Website, Chatbot & WhatsApp Banking)

Experience: ~10 years

About the Role:- We are seeking a seasoned Lead – Digital Channels to spearhead the development, and optimization of our Website, Chatbot, and WhatsApp Banking platforms. This role is pivotal in enhancing customer engagement, driving lead generation, and ensuring seamless digital interactions. The ideal candidate will possess a strong background in product management within the fintech, banking, or consumer tech sectors, with a proven track record of delivering innovative and scalable digital solutions.

Key Responsibilities

Platform Strategy & Ownership

• Define and execute the strategic roadmap for the bank’s Website, Chatbot, and WhatsApp Banking platforms.
• Establish and monitor KPIs such as lead generation, product & service consumption, user engagement, conversion rates, and customer satisfaction scores.
• Ensure platforms are aligned with the bank’s overall digital transformation goals.

Product Development & Optimization

• Lead the end-to-end product lifecycle, from ideation to deployment, for each digital channel.
• Collaborate with UX/UI designers to create intuitive and user-centric interfaces.
• Implement A/B testing and data analytics to continuously refine platform functionalities.

AI & Conversational Banking Integration

• Integrate advanced AI and NLP capabilities into chatbots and WhatsApp Banking to enhance user interactions.
• Stay abreast of emerging technologies in conversational AI to ensure platforms remain cutting-edge.

Cross-Functional Collaboration

• Work closely with Marketing, Sales, IT, and Customer Service teams to ensure cohesive digital strategies.
• Coordinate with third-party vendors and technology partners to deliver platform enhancements.

Compliance & Security

• Ensure all digital channels comply with regulatory standards and data privacy laws.
• Implement robust security measures to protect customer data across all platforms.

Qualifications

• 10+ years of experience in digital product management, specifically within banking, fintech, or consumer tech industries.
• Demonstrated expertise in managing websites, chatbots, and WhatsApp Banking platforms.
• Strong understanding of AI, NLP, and conversational banking technologies.
• Proven ability to enhance customer engagement through digital channels.
• Excellent leadership skills with experience managing cross-functional teams.
• Bachelor’s or master’s degree in computer science, Business, or a related field.

Why Join Us

• Play a crucial role in the bank’s digital transformation journey.
• Lead innovative projects that directly impact customer experience and business growth.
• Collaborate with a dynamic team committed to excellence and innovation.
• Access to continuous learning and professional development opportunities.

Company Overview

RDS Digital, located in Bangalore, India, is a creative digital marketing agency dedicated to aiding startups in their digital growth. With the mission to create impactful digital strategies focused on ROI, RDS Digital works closely with clients to build a robust digital presence, generate high-quality traffic, and convert leads. Operating under the philosophy "As you grow, we grow," RDS Digital is committed to client-centric solutions and audience expansion. Visit us at RDS Digital for more information.

Job Overview

We are seeking a Junior Social Media Manager to join our team in Bangalore Urban. This is a full-time position requiring 1 to 3 years of relevant work experience. The ideal candidate will have expertise in content creation and social media management, and will be responsible for developing and implementing our digital strategies to enhance online presence and customer engagement.

Qualifications and Skills

• Proven experience in social media management with a focus on engaging and growing audience base.
• Strong content creation skills with a creative approach to developing innovative and impactful digital content.
• Expertise in copywriting with the ability to craft compelling and persuasive social media messages.
• Proficient in handling and strategizing campaigns on Instagram to effectively engage with the target audience.
• Experience in campaign management with a track record of successful implementations that drive results.
• Ability to develop brand strategies that align with client requirements and company objectives.
• Strong community engagement skills to foster relationships and build brand loyalty across platforms.
• Excellent analytical skills to measure, analyze, and optimize the efficacy of social media activities.

Roles and Responsibilities

• Develop and implement comprehensive social media strategies to enhance brand awareness and engagement.
• Create and curate engaging and relevant content for social media platforms, ensuring brand consistency.
• Manage daily operations of social media accounts, including scheduling, posting, and monitoring.
• Collaborate with internal teams to align social media strategies with overall company goals.
• Analyze social media metrics to assess the effectiveness of campaigns and optimize future strategies.
• Stay updated on the latest industry trends and incorporate best practices into social media execution.
• Engage with online community to foster positive interaction, answer queries, and build relationships.
• Support campaign promotions and launch social media advertisements as needed.

Company Overview

RDS Digital, located in Bangalore, India, is a creative digital marketing agency dedicated to aiding startups in their digital growth. With the mission to create impactful digital strategies focused on ROI, RDS Digital works closely with clients to build a robust digital presence, generate high-quality traffic, and convert leads. Operating under the philosophy "As you grow, we grow," RDS Digital is committed to client-centric solutions and audience expansion. Visit us at RDS Digital for more information.

Job Overview

We are seeking a Junior Social Media Manager to join our team in Bangalore Urban. This is a full-time position requiring 1 to 3 years of relevant work experience. The ideal candidate will have expertise in content creation and social media management, and will be responsible for developing and implementing our digital strategies to enhance online presence and customer engagement.

Qualifications and Skills

• Proven experience in social media management with a focus on engaging and growing audience base.
• Strong content creation skills with a creative approach to developing innovative and impactful digital content.
• Expertise in copywriting with the ability to craft compelling and persuasive social media messages.
• Proficient in handling and strategizing campaigns on Instagram to effectively engage with the target audience.
• Experience in campaign management with a track record of successful implementations that drive results.
• Ability to develop brand strategies that align with client requirements and company objectives.
• Strong community engagement skills to foster relationships and build brand loyalty across platforms.
• Excellent analytical skills to measure, analyze, and optimize the efficacy of social media activities.

Roles and Responsibilities

• Develop and implement comprehensive social media strategies to enhance brand awareness and engagement.
• Create and curate engaging and relevant content for social media platforms, ensuring brand consistency.
• Manage daily operations of social media accounts, including scheduling, posting, and monitoring.
• Collaborate with internal teams to align social media strategies with overall company goals.
• Analyze social media metrics to assess the effectiveness of campaigns and optimize future strategies.
• Stay updated on the latest industry trends and incorporate best practices into social media execution.
• Engage with online community to foster positive interaction, answer queries, and build relationships.
• Support campaign promotions and launch social media advertisements as needed.