19,030 Digital Marketing Agencies jobs in India

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You are part of a team responsible for experimenting with cutting-edge technologies, delivering solutions by testing and learning and developing strong partnerships to enable growth through innovation and agile methodologies.

How You Will Contribute
You will conduct innovative pilot projects to drive disruptive ideas across the organization, using the learnings from these projects to inform decisions on whether to incorporate them as a portfolio project or to introduce them as a new proof of concept. Working with other Mondelēz teams, you will get to experiment with cutting-edge technologies to build a strong pipeline of ideas to pursue. In addition, you will get to bring the outside in by building relationships with start-ups and building your knowledge of actual proof-of-concept cases and lead end-to-end product management activities after the proof of concept has been successfully adopted.

What You Will Bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Project management including knowledge of Agile
• Technical expertise and a passion for innovation
• Technical and business acumen to evaluate opportunities with internal and external partners
• Understanding a variety of disruptive technology products and services
• Machine learning/artificial intelligence programming languages
• The start-up landscape
• Familiarity with the fast-moving consumer goods or related sector
• Driving for results and Analytical skills

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary
Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as
Oreo
and
belVita
biscuits,
Kinh Do
mooncakes,
Cadbury, Cadbury Dairy Milk
and
Milka
chocolate,
Halls
candy,
Stride
gum,
Tang
powdered beverage and
Philadelphia
cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type
Regular

Digital Strategy & Innovation

Technology & Digital

Manager – Digital Strategy & Transformation

About Protiviti India

Protiviti India, a member firm of Protiviti Inc., is a global consulting firm that delivers deep expertise across technology, risk, operations, finance, and digital transformation. With 90+ offices worldwide and a strong presence in India, Protiviti partners with leading organizations to solve their most critical challenges, combining strategic advisory with hands-on execution.

We are seeking a
Manager – Digital Strategy & Transformation
to join our growing Technology Consulting practice. The role offers an opportunity to work closely with CXO-level clients across
Financial Services (FS)
and
Manufacturing
sectors, advising them on technology-led transformation journeys.

Key Responsibilities

• Lead and support
  digital/technology strategy engagements
  for FS or Manufacturing clients.
• Conduct
  as-is assessments, benchmarking, and gap analysis
  of client IT and digital landscapes.
• Define
  IT/digital operating models, business capability models, and transformation roadmaps
  .
• Partner with client leadership to
  prioritize digital initiatives, build business cases, and drive adoption
  .
• Support
  vendor evaluation, technology product selection, and implementation strategy
  .
• Collaborate with Protiviti teams and ecosystem partners to deliver
  end-to-end transformation programs
  .
• Advise clients on
  emerging technologies
  (AI, Cloud, Data Analytics, Industry 4.0, Automation, Cybersecurity, etc.) tailored to their business context.
• Prepare and deliver high-quality
  presentations and reports
  to CXO stakeholders.

Key Criteria / Requirements

• Experience:
  5 – 8+ years in consulting, digital strategy, or IT services (Big 4 / top consulting/technology firms preferred).
• Industry Focus:
  Strong understanding of
  Financial Services
  or
  Manufacturing
  industry trends, business models, and digital use cases.
• Expertise in at least one area:
• IT / Digital Strategy Development
• Technology Transformation Roadmaps
• Industry 4.0 (for Manufacturing)
• Digital Banking / FinTech (for FS)
• Proven experience in
  client advisory and stakeholder management
  at CXO level.
• Strong
  problem-solving, structured thinking, and communication skills
  .
• Mobility:
  Willingness to travel extensively for client engagements (domestic and international).

Preferred Qualifications

• MBA or Postgraduate in Management, Technology, or related fields.
• Prior experience delivering
  digital strategy projects
  in FS or Manufacturing.
• Certifications in
  TOGAF, PMP, Agile, Cloud, Data Analytics, or related areas
  are a plus.

Location:
Open across Protiviti India offices (Mumbai, Bangalore, Gurgaon, Hyderabad, Kolkata, Chennai, Coimbatore, Bhubaneshwar).

Travel:
Domestic and international travel is required according to client/project needs.

We're Hiring: Digital Strategy Manager – Call Center Location: Thane Experience: Minimum 5 Years Industry: Customer Service | Digital Transformation Employment Type: Full-Time Experience in debt collection process mandatory. Are you passionate about using digital innovation to transform customer experiences? We're looking for a Digital Strategy Manager to lead digital initiatives within our call center operations — blending tech, data, and strategy to deliver seamless, efficient, and scalable customer engagement. What You’ll Do: Develop and drive digital strategies aligned with business goals Manage and optimize digital channels: chat, email, web, self-service Use data & analytics to boost efficiency and customer satisfaction Lead the integration of AI, automation & emerging technologies Collaborate cross-functionally with CX, IT, and Ops teams Track KPIs and report impact of digital initiatives What You Bring: 5+ years in digital strategy, digital operations, or customer experience Strong knowledge of call center tools, platforms, and KPIs Hands-on experience with CRM systems (Salesforce/Zendesk), analytics tools, and automation platforms Excellent communication, leadership, and problem-solving skills Ability to adapt quickly to evolving tech and customer trends Preferred: Background in B2 C/B2 B customer service environments Certifications in Digital Marketing, Agile, or CX tools Ready to drive the digital transformation of customer service? Apply now or share your profile at

We're Hiring: Digital Strategy Manager – Call Center Location: Thane Experience: Minimum 5 Years Industry: Customer Service | Digital Transformation Employment Type: Full-Time Experience in debt collection process mandatory. Are you passionate about using digital innovation to transform customer experiences? We're looking for a Digital Strategy Manager to lead digital initiatives within our call center operations — blending tech, data, and strategy to deliver seamless, efficient, and scalable customer engagement. What You’ll Do: Develop and drive digital strategies aligned with business goals Manage and optimize digital channels: chat, email, web, self-service Use data & analytics to boost efficiency and customer satisfaction Lead the integration of AI, automation & emerging technologies Collaborate cross-functionally with CX, IT, and Ops teams Track KPIs and report impact of digital initiatives What You Bring: 5+ years in digital strategy, digital operations, or customer experience Strong knowledge of call center tools, platforms, and KPIs Hands-on experience with CRM systems (Salesforce/Zendesk), analytics tools, and automation platforms Excellent communication, leadership, and problem-solving skills Ability to adapt quickly to evolving tech and customer trends Preferred: Background in B2 C/B2 B customer service environments Certifications in Digital Marketing, Agile, or CX tools Ready to drive the digital transformation of customer service? Apply now or share your profile at

Description

Mission & Responsibilities

Previous Experience & Industry Background

Qualifications & Languages:

Soft skills & Competencies

Technical Skills

#LI-RB1

Contract Type :

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

We're Hiring: Digital Strategy Manager – Call Center

Location: Thane

Experience: Minimum 5 Years

Industry: Customer Service | Digital Transformation

Employment Type: Full-Time

Experience in debt collection process mandatory.

Are you passionate about using digital innovation to transform customer experiences? We're looking for a Digital Strategy Manager to lead digital initiatives within our call center operations — blending tech, data, and strategy to deliver seamless, efficient, and scalable customer engagement.

What You’ll Do:

• Develop and drive digital strategies aligned with business goals
• Manage and optimize digital channels: chat, email, web, self-service
• Use data & analytics to boost efficiency and customer satisfaction
• Lead the integration of AI, automation & emerging technologies
• Collaborate cross-functionally with CX, IT, and Ops teams
• Track KPIs and report impact of digital initiatives

What You Bring:

• 5+ years in digital strategy, digital operations, or customer experience
• Strong knowledge of call center tools, platforms, and KPIs
• Hands-on experience with CRM systems (Salesforce/Zendesk), analytics tools, and automation platforms
• Excellent communication, leadership, and problem-solving skills
• Ability to adapt quickly to evolving tech and customer trends

Preferred:

• Background in B2C/B2B customer service environments
• Certifications in Digital Marketing, Agile, or CX tools

Ready to drive the digital transformation of customer service?

Apply now or share your profile at