5,684 Digital Operations jobs in India

Our client is looking for an experienced Senior E-commerce Operations Manager to spearhead their digital commerce strategy and operations. This role utilizes a hybrid work model, offering a balance between in-office collaboration and remote flexibility. You will be responsible for optimizing the online customer journey, managing e-commerce platforms, overseeing order fulfillment, and driving growth through innovative digital marketing initiatives and enhanced user experiences. The ideal candidate will possess a strong understanding of e-commerce trends, digital marketing, supply chain management, and customer relationship management.

Key Responsibilities:

• Develop and execute comprehensive e-commerce strategies to drive sales and profitability.
• Manage day-to-day operations of the e-commerce platform, including website content, product management, and promotions.
• Oversee order processing, inventory management, and logistics to ensure efficient fulfillment and timely delivery.
• Collaborate with marketing teams to develop and implement digital marketing campaigns (SEO, SEM, social media, email marketing).
• Analyze website performance data, customer behavior, and sales metrics to identify trends and opportunities for improvement.
• Enhance the online customer experience through user-friendly design, seamless navigation, and excellent customer support.
• Manage relationships with third-party vendors, payment gateways, and logistics partners.
• Ensure the website is optimized for search engines and mobile devices.
• Stay updated on emerging e-commerce technologies and best practices.
• Manage the e-commerce budget effectively and track ROI for all initiatives.
• Lead and mentor a team of e-commerce specialists.
• Drive continuous improvement in all aspects of e-commerce operations.

Required Qualifications:

• Bachelor's degree in Marketing, Business Administration, Information Technology, or a related field. An MBA or relevant Master's degree is a plus.
• Minimum of 6 years of progressive experience in e-commerce management and digital marketing.
• Proven track record of successfully managing and growing online sales channels.
• In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), CMS, and analytics tools (e.g., Google Analytics).
• Strong understanding of digital marketing channels, SEO/SEM, social media marketing, and email marketing automation.
• Experience with supply chain and logistics management in an e-commerce context.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership, communication, and interpersonal skills.
• Experience working in a hybrid team environment.
• Familiarity with the **Dehradun, Uttarakhand, IN** market is a plus.

Contribute to our exciting digital future from our **Dehradun, Uttarakhand, IN** office with hybrid flexibility.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**OBJECTIVES:**
About the role:
The GTM Digital Operations Coordinator is responsible for enabling Operational Excellence within the GDD&T Commercial Innovation and External Experience (CEE) function. Under leadership of the Head of GTM Digital innovation this role will work closely with CEE LT and Operations Leads to:
+ Assist in managing digital operations to facilitate superior user experiences, effectively leveraging Takeda's technological tools.
+ Collaborate to maintain and optimize digital interaction points to boost user engagement and satisfaction
+ Foster continuous innovation within digital external operations, adopting new technologies to stay at the forefront of digital healthcare.
+ Monitor and report on potential risks to ensure seamless digital service delivery.
**ACCOUNTABILITIES:**
+ Initiate and plan programs consisting of multiple projects and work streams with medium complexity.
+ Assist in the planning and execution of team meetings and events, ensuring logistical needs are met and timelines adhered to. Coordinate event materials and follow-up actions for seamless delivery and stakeholder satisfaction.
+ Maintain training schedules, materials, and records, ensuring associates are well-informed of available learning opportunities. Contribute ideas and support activities to foster team engagement and collaboration.
+ Draft and disseminate internal communications and updates to ensure alignment across the team. Assist in maintaining content across communication platforms, ensuring accuracy and relevance.
+ Continuously assess and improves digital processes to enhance external stakeholder experiences, ensuring operational efficiency and effectiveness
+ Identifies and directs the program and resource priorities that align with business objectives and execute plans that drive toward goal achievement.
+ Partner with other DD&T and business area leaders across multiple functions to identify and plan major programs and projects.
+ Assure appropriate prioritization and alignment with the strategy and direction of the organization and that appropriate resources are allocated for their development.
+ Establishes and manages key relationships across a broad sphere of influence in a matrix organization. Manage the overall relationship between CEE and several major business areas. Communicates with executives and managers in these areas on a regular basis to understand high-level requirements, address issues, manage expectations and review project status.
+ Ensures programs and projects are delivered in accordance with all applicable compliance requirements, e.g. GxP.
+ Monitor the market to gain knowledge and understanding of emerging operations knowledge and implement best practices and continuous improvements.
**EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:**
Required:
+ Bachelor's Degree or High School with 3 years Digital, Technology Operations experience
+ 2+ years relevant experiences; exposure to project management principles
+ Extensive experience partnering with multiple stakeholders to plan and deliver programs.
+ Extensive program/project management experience
+ Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
+ Ability to utilize data collection, analysis, maintenance application and refinement methods to make fact based decisions.
+ Ability to analyse a wide variety of data and make appropriate decisions.
+ Ability to set priorities, develop workflow processes.
+ Ability to write and speak in the English language
Desired:
+ Exposure to pharmaceutical industry and experience.
+ Takeda Operations - comprehensive understanding of Takeda's operating structure and methods
**Locations**
IND - Bengaluru
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**OBJECTIVES:**
About the role:
The Go To Market (GTM) Digital Operations Coordinator is responsible for enabling Operational Excellence within the Global DD&T Commercial Innovation and External Experience (CEE) function. Under leadership of the Head of GTM Digital Innovation this role will work closely with CEE LT and Operations Leads to:
+ Assist in managing digital operations to facilitate superior user experiences, effectively leveraging Takeda's technological tools.
+ Support in financial management activities for CEE in coordination with the COO team, ensuring all financial targets are met
+ Improve people experience, enable innovation with talent acquisition/retention, and support creation of workforce of the future at Takeda's Innovation Capability Centers.
+ Collaborate to maintain and optimize digital interaction points to boost user engagement and satisfaction
+ Foster continuous innovation within digital external operations, adopting new technologies to stay at the forefront of digital healthcare.
+ Monitor and report on potential risks to maintain user data integrity and ensure seamless digital service delivery.
**ACCOUNTABILITIES:**
+ Initiate and plan programs consisting of multiple projects and work streams with medium complexity.
+ Budget and Performance Management: Support Operations lead in Driving processes for assigning budget and resources to programs/projects; tracking program/project performance against plan; and updating priorities and budget/resource assignments based on performance and/or changes in conditions.
+ Support Operations Leads with BOTT for CEE team, including insourcing tracking, and ways of working playbook development
+ Establish protocols to manage digital crises, ensuring quick resolution and minimal impact on user experience.
+ Assist in the planning and execution of team meetings and events, ensuring logistical needs are met and timelines adhered to. Coordinate event materials and follow-up actions for seamless delivery and stakeholder satisfaction.
+ Maintain training schedules, materials, and records, ensuring associates are well-informed of available learning opportunities. Contribute ideas and support activities to foster team engagement and collaboration.
+ Draft and disseminate internal communications and updates to ensure alignment across the team. Assist in maintaining content across communication platforms, ensuring accuracy and relevance.
+ Continuously assess and improves digital processes to enhance external stakeholder experiences, ensuring operational efficiency and effectiveness
+ Identifies and directs the program and resource priorities that align with business objectives and execute plans that drive toward goal achievement.
+ Partner with other DD&T and business area leaders across multiple functions to identify and plan major programs and projects.
+ Assure appropriate prioritization and alignment with the strategy and direction of the organization and that appropriate resources are allocated for their development.
+ Establishes and manages key relationships across a broad sphere of influence in a matrix organization. Manage the overall relationship between CEE and several major business areas. Communicates with executives and managers in these areas on a regular basis to understand high-level requirements, address issues, manage expectations and review project status.
+ Ensures programs and projects are delivered in accordance with all applicable compliance requirements, e.g. GxP.
+ Monitor the market to gain knowledge and understanding of emerging operations knowledge and implement best practices and continuous improvements.
As an experienced professional, you will solve various complex problems, sometimes referring to established precedents and policies. Your work will involve analyzing diverse data and selecting appropriate methods for solutions, while networking with senior professionals in your field. You will possess a complete understanding of principles, concepts, and industry practices, exerting some influence on organizational objectives. You will often work independently under general direction, occasionally leading small project teams, and may represent the organization in contractual or project matters, interacting with senior internal and external personnel. You might also participate in training junior staff.
**EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:**
Required:
+ Bachelor's Degree or High School with 3 years Digital, Technology Operations experience
+ 5+ years relevant experiences; experience with financial/budget tracking and project management principles
+ Extensive experience partnering with multiple stakeholders to plan and deliver programs.
+ Extensive program/project management experience
+ Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
+ Ability to utilize data collection, analysis, maintenance application and refinement methods to make fact based decisions.
+ Highly skilled in self-motivation, persists through challenges, guides others in staying motivated
+ Ability to analyse a wide variety of data and make appropriate decisions.
+ Ability to set priorities, develop workflow processes.
+ Ability to write and speak in the English language
Desired:
+ Exposure to pharmaceutical industry and experience.
+ Takeda Operations - comprehensive understanding of Takeda's operating structure and methods
+ Certified project management professional
**Locations**
IND - Bengaluru
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time

Our client is revolutionizing the aviation industry by seeking highly skilled and certified Remote Air Traffic Controllers to join their innovative Digital Operations Center. This fully remote position allows you to manage airspace operations from the comfort of your home office, contributing to the safety and efficiency of air travel across designated sectors. The ideal candidate possesses extensive experience in air traffic control, a deep understanding of aviation regulations, and exceptional situational awareness. As a Remote Air Traffic Controller, you will monitor flight paths, manage airspace, provide critical instructions to pilots, and ensure adherence to all safety protocols and flight plans, all through advanced digital interfaces and communication systems. Responsibilities include maintaining constant vigilance of radar displays and communication channels, coordinating with other controllers and aviation authorities, responding promptly and effectively to emergent situations, and meticulously documenting all operational activities. You will leverage cutting-edge technology to optimize air traffic flow and minimize delays. This role demands an unwavering commitment to safety, precision, and real-time decision-making. Excellent communication skills, the ability to remain calm under extreme pressure, and a strong aptitude for technology are essential. A valid Air Traffic Controller license and relevant certifications are mandatory. You must have a dedicated, distraction-free workspace equipped with high-speed internet connectivity. This is an unparalleled opportunity to be at the forefront of aviation technology and to shape the future of air traffic management. If you are a seasoned professional looking for a flexible, forward-thinking role in the aviation sector, apply now.

What we want: We are seeking a Pune-based delivery leader to oversee digital marketing execution, drive client satisfaction, and strengthen delivery operations across Paid Media, SEO, Content, and Social verticals. This role is ideal for someone who has worked in fast-paced agency environments and is experienced in managing US-based clients and cross-functional teams.ZKraft: At Zkraft, we are a leading digital marketing agency offering comprehensive digital solutions, ranging from strategy, transformation, media planning and buying. We combine creativity, technology, and data to deliver impactful digital marketing strategies. With proprietary AI-powered platforms like Ingenious Plex, Azurite, and Qualispace, we optimize campaigns and drive measurable business growth. Our cutting-edge ad formats, including interactive banners, Swirl Ads, and CTV solutions, enable us to engage audiences effectively.We are proud to serve industries such as E-commerce, BFSI, Healthcare, Real Estate, and Government sectors, and specialize in verticals like Automotive, Entertainment, and more. With global recognition, a proven track record, and a client-centric approach, Zkraft is the trusted partner for businesses aiming for growthWhat you will do: 1.Team Leadership & Performance Oversight:Manage SEO, Paid Media, Content, Social, and Ops teams with a focus on execution quality and delivery timelines.Conduct weekly reviews, monitor performance, and ensure clear accountability.Set and maintain high standards for internal collaboration, ownership, and execution.2.Client Success & Relationship Management:Serve as the primary escalation point for delivery-related issues.Join or supervise key client strategy and performance review calls (both India and US time zones).Ensure a high level of client satisfaction (targeting 90%+ CSAT), retention, and value delivery.3.Operational Excellence:Develop and enforce SOPs across all service lines to ensure standardization and quality.Identify performance bottlenecks and restructure teams or processes when necessary.Streamline pitch decks, commercials, and onboarding procedures for consistency and speed.4.Strategic Growth & Business Support:Collaborate with functional leads to evolve service offerings (Paid, SEO, Content, ORM ,etc.).Provide insights into account-level profitability, team utilization, and resourcing needs.Requirements•8–10 years of experience in a digital marketing agency with strong exposure to delivery and client servicing. •Proven experience working with international clients, particularly in the US market.•Solid understanding of performance marketing channels and service delivery operations.•Proficiency in project and task management tools (Teamwork, ClickUp, or similar).•Excellent communication and stakeholder management skillsBenefits•Work with a team of experts delivering innovative digital marketing solutions. •Work on brands that challenge the norm and stand out•Creative freedom and a collaborative team environment•Opportunities to learn, grow, and pitch bold ideas•Access to cutting-edge tools and proprietary AI-powered platforms like IngeniousPlex, Adzurite, and Qualispace.•Opportunity to contribute to impactful campaigns for industries such as E-commerce, BFSI, Healthcare, and Real Estate.•Be part of a globally recognized agency with international accreditations and partnerships.

Our client, a prestigious management consulting firm, is seeking a dynamic and experienced Management Consultant specializing in Digital Strategy. This hybrid role offers the opportunity to advise top-tier clients on their digital transformation journeys, blending client-site engagements with remote analysis and strategy development.

Responsibilities:

• Lead client engagements focused on developing and implementing digital strategies to drive business growth and innovation.
• Analyze client business processes, market trends, and competitive landscapes to identify digital opportunities.
• Develop comprehensive digital transformation roadmaps, including technology adoption, organizational change, and operational improvements.
• Advise senior leadership on emerging digital technologies, such as AI, IoT, blockchain, and cloud computing.
• Facilitate workshops and brainstorming sessions with client teams to co-create digital solutions.
• Conduct market research and competitive analysis to inform strategic recommendations.
• Develop compelling presentations and reports to communicate findings and strategic recommendations to clients.
• Collaborate with client stakeholders at all levels to ensure successful strategy implementation.
• Contribute to business development efforts, including proposal writing and client relationship management.
• Stay abreast of the latest trends and best practices in digital strategy and management consulting.

Qualifications:

• Master's degree in Business Administration, Information Technology, or a related field.
• 5+ years of experience in management consulting, with a strong focus on digital strategy, technology implementation, or business transformation.
• Proven track record of successfully advising clients on digital initiatives.
• Deep understanding of digital technologies and their business applications.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Strong communication, presentation, and interpersonal skills.
• Experience with project management methodologies.
• Ability to work effectively in a client-facing role, managing both on-site and remote work components.
• Demonstrated ability to lead teams and manage client relationships.
• A passion for driving innovation and delivering measurable business impact.

This is an exciting opportunity to work on challenging projects and shape the digital future of various industries. Join our team and contribute your expertise from our office in Indore, Madhya Pradesh, IN or through flexible remote work arrangements.

Our client is seeking a strategic and analytical Management Consultant specializing in digital strategy to join their fully remote consulting practice. This role offers unparalleled flexibility, allowing you to leverage your expertise from any location within India. The ideal candidate will have a proven ability to analyze business challenges, identify opportunities for digital transformation, and develop actionable strategies that drive growth and efficiency for clients across various industries. Responsibilities include conducting in-depth market research and competitive analysis, assessing clients' current digital capabilities and identifying areas for improvement, designing comprehensive digital roadmaps, advising on technology adoption and implementation, developing business cases for digital initiatives, and presenting findings and recommendations to senior leadership teams. You will work closely with clients to facilitate change management and ensure the successful execution of strategic plans. Exceptional analytical, problem-solving, and communication skills are essential, along with the ability to translate complex data into clear, concise business insights. Experience with digital marketing, e-commerce, data analytics, and emerging technologies is highly valued. As a fully remote role, strong self-discipline, excellent time management, and proficiency with virtual collaboration tools are crucial. Join our client's esteemed team of consultants and make a significant impact on businesses navigating the digital landscape. This is a premier opportunity for an experienced consultant to thrive in a remote-first, client-focused environment. Noida, Uttar Pradesh, IN is the administrative nexus for this role, but the position is performed remotely.

Our client is seeking a talented and results-driven Management Consultant with a focus on Digital Strategy to join their esteemed firm in **Kochi, Kerala, IN**. This role involves partnering with clients to understand their business challenges, identify opportunities for digital transformation, and develop actionable strategies to drive growth and efficiency. The ideal candidate will possess a strong analytical aptitude, excellent problem-solving skills, and a deep understanding of current digital trends, technologies, and their business implications.

Responsibilities:

• Conduct in-depth business analysis and market research to identify client needs and opportunities for digital innovation.
• Develop comprehensive digital strategies, roadmaps, and transformation plans tailored to client objectives.
• Advise clients on the adoption of emerging technologies such as AI, machine learning, cloud computing, and data analytics.
• Assess current business processes and systems, identifying areas for improvement through digital solutions.
• Collaborate with cross-functional client teams to implement strategic recommendations and manage change effectively.
• Develop compelling business cases and financial models to support digital initiatives.
• Prepare and deliver high-impact presentations and reports to client stakeholders at all levels.
• Stay abreast of the latest digital trends, competitive landscape, and best practices in various industries.
• Contribute to business development efforts, including proposal writing and client relationship management.
• Mentor junior consultants and contribute to the firm's knowledge base and capabilities in digital strategy.

Qualifications:

• MBA or a Master's degree in a relevant field such as Business, Technology, or Engineering.
• Minimum of 5 years of experience in management consulting, strategy, or a related advisory role, with a specialization in digital transformation.
• Proven track record of successfully developing and implementing digital strategies for clients across various sectors.
• Strong understanding of digital technologies, platforms, and their strategic applications.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional communication, presentation, and interpersonal skills, with the ability to build rapport and influence senior stakeholders.
• Proficiency in financial modeling, market analysis, and strategic planning frameworks.
• Experience with change management principles and methodologies.
• Ability to work effectively in a dynamic, fast-paced environment and manage multiple client engagements.

This is an exceptional opportunity for a strategic thinker to impact client businesses significantly in **Kochi, Kerala, IN**.

Our client, a prestigious management consultancy firm, is seeking a highly skilled and experienced Management Consultant specializing in Digital Strategy to join their dynamic team. This role is based in our client's office in **Chennai, Tamil Nadu, IN**, requiring a dedicated presence. You will be at the forefront of advising leading organizations on how to leverage digital technologies to achieve strategic objectives, drive innovation, and enhance business performance. The ideal candidate will possess a strong analytical toolkit, exceptional problem-solving skills, and a proven ability to develop and implement transformative digital strategies.

Responsibilities:

• Lead client engagements, diagnosing complex business challenges and identifying opportunities for digital transformation.
• Develop and articulate compelling digital strategies, roadmaps, and implementation plans tailored to client needs.
• Conduct thorough market research, competitive analysis, and technology assessments to inform strategic recommendations.
• Advise clients on emerging technologies, digital trends, and best practices across various industries.
• Collaborate closely with client stakeholders at all levels, including senior executives, to build consensus and drive change.
• Facilitate workshops and brainstorming sessions to generate innovative solutions and foster client buy-in.
• Analyze client operations, processes, and systems to identify areas for digital optimization and efficiency gains.
• Develop financial models and business cases to justify digital investments and demonstrate ROI.
• Prepare high-quality client deliverables, including presentations, reports, and strategic documents.
• Mentor junior consultants and contribute to the firm's knowledge base and practice development.
• Manage project timelines, budgets, and resources effectively to ensure successful project completion.

Qualifications:

• Master’s degree in Business Administration (MBA), Computer Science, Engineering, or a related field from a top-tier institution.
• Minimum of 6-8 years of experience in management consulting or a similar advisory role, with a strong focus on digital strategy, technology consulting, or transformation.
• Proven experience in developing and implementing digital strategies for large organizations.
• Deep understanding of current digital technologies (e.g., AI, Cloud, IoT, Big Data) and their business applications.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Outstanding communication, presentation, and interpersonal skills, with the ability to influence and build rapport with senior clients.
• Demonstrated ability to manage complex projects and lead cross-functional teams.
• Proficiency in financial analysis and business case development.
• Willingness to travel to client sites as required.
• Strong business acumen and a passion for driving organizational change through technology.

This is a challenging and rewarding role for a forward-thinking consultant eager to make a significant impact on our clients' digital journeys in **Chennai, Tamil Nadu, IN**.