100 Digital Services jobs in Himachal Pradesh

About us:

Intuitive is an innovation-led engineering company delivering business outcomes for 100’s of Enterprises globally. With the reputation of being a Tiger Team & a Trusted Partner of enterprise technology leaders, we help solve the most complex Digital Transformation challenges across following Intuitive Superpowers:

Modernization & Migration

• Application & Database Modernization
• Platform Engineering (IaC/EaC, DevSecOps & SRE)
• Cloud Native Engineering, Migration to Cloud, VMware Exit
• FinOps

Data & AI/ML

• Data (Cloud Native / DataBricks / Snowflake)
• Machine Learning, AI/GenAI

Cybersecurity

• Infrastructure Security
• Application Security
• Data Security
• AI/Model Security

SDx & Digital Workspace (M365, G-suite)

• SDDC, SD-WAN, SDN, NetSec, Wireless/Mobility
• Email, Collaboration, Directory Services, Shared Files Services

Intuitive Services:

• Professional and Advisory Services
• Elastic Engineering Services
• Managed Services
• Talent Acquisition & Platform Resell Services

About the Job

Title: Manager / Director, Inside Sales – Cloud & Digital Transformation Services

Start Date: Immediate

# of Positions: 1

Position Type: Full-time Employment

Location : India (Preferred: Bangalore, Hyderabad, Pune, or Remote)

Reports to: Chief Alliance & Marketing Officer

Collaborates with: Sales, Marketing, Pre-Sales, and Delivery teams in North America, India, and EMEA.

Working Hours: Flexible hours required to coordinate with North American team and customers (EST/PST overlap hours)

Role Overview

Intuitive.Cloud is a global cloud engineering and AI transformation partner. We empower enterprises, especially in regulated industries like Banking & Financial, Healthcare, and Life Sciences, to modernize IT, deploy AI-driven innovations, and achieve digital scale—all while staying compliant. We are seeking a high-energy, experienced Inside Sales Manager or Director, based in India, to lead a global team of Inside Sales Representatives (ISRs) supporting our cloud and digital transformation business. The ISR team is distributed across India and North America, and is responsible for outbound prospecting, inbound follow-up, and pipeline generation across AWS, Azure, Google Cloud services, cloud migration, data engineering, and AI/ML initiatives.

You will manage a team of 5–7 ISRs/ BDRs focused on executing outreach campaigns, engaging target accounts, qualifying leads, and setting meetings for Account Executives and Solution Consultants globally. This role requires strong leadership, cross-cultural management, and sales execution skills to drive predictable pipeline creation and team success across time zones.

Key Responsibilities

Team Leadership

• Recruit, onboard, train and mentor a global ISR/BDR team located in India and North America
• Set clear KPIs and goals (e.g. calls, emails, LinkedIn touches, meetings booked, SQLs)
• Lead daily standups, performance reviews, and 1:1s across multiple time zones
• Coach and mentor team members with region-specific strategies
• Ensure consistent messaging, outreach quality, and process adherence globally
• Conduct regular coaching, performance reviews, call/sequence audits, and “ride alongs”
• Hold the team accountable for activity, pipeline conversion, forecasting, and quotas
• Foster a positive, competitive, and collaborative team culture

Strategy & Planning

• Define and refine the ideal customer profile (ICP), buyer personas, and target segments
• Work with Marketing and Sales Enablement to build verticals-specific outbound sequences and cadences following ICP (Ideal Customer Profile) - multi-touch email, LinkedIn, phone, direct mail, events.
• Oversee tooling, automation, and processes (CRM, sales engagement tools, analytics, lead scoring).
• Continually optimize conversion rates, campaign performance, and messaging

Pipeline Generation & Handoff

• Own the end-to-end process from outreach → qualification → opportunity handoff
• Ensure high-quality, well-qualified SQLs (Sales Qualified Leads) are delivered to AEs or practice leads
• Collaborate with Pre Sales / Solutions team to support technical qualification, discovery calls, proof-of-concept handoffs
• Collaborate with the US-based sales team on opportunity follow-up, alignment, and transitions
• Monitor SDR/BDR performance KPIs

Reporting & Forecasting

• Maintain centralized dashboards to track outreach activity, meetings booked, SQLs by region via Salesloft.
• Share weekly and monthly reports with leadership EVP Sales and CxOs
• Adjust playbooks and goals based on vertical trends and performance data
• Produce weekly / monthly metrics dashboards (activity, conversion funnels, pipeline trends, forecast vs actual).
• Implement continuous improvement via data-driven experimentation (A/B testing, messaging variation, sequence optimization).

Cross Functional Collaboration

• Partner with Marketing to align messaging, content, campaigns, and lead attribution
• Work with Practice Directors, Delivery, and Strategy team to deepen services knowledge in cloud, AI, data, and migration offerings
• Provide feedback on messaging, market trends, competitive insights
• Scaling & Process Optimization
• Standardize processes, templates, playbooks, and training materials
• Implement automation and tooling (e.g. sales engagement platforms, sequence logic, lead scoring)
• Identify roles for specialization (e.g. inbound, outbound, vertical focus) as the team scales
• Maintain quality and guarding of data hygiene in CRM and systems

Required Skills & Experience

• 7+ years of B2B experience in inside sales, demand generation, or SDR/BDR management in global B2B environments, (preferably in technology services, or consulting versus purely product sales).
• 2+ years managing remote and distributed teams (preferably across India and North America).
• Proven track record in building pipeline for cloud, digital transformation, or enterprise tech services.
• Experience selling / selling around cloud, IT services, consulting, software (or strong technical appetite.
• Deep familiarity with sales engagement tools (e.g. Outreach, SalesLoft, LinkedIn Sales Navigator), CRM systems (e.g. Salesforce, HubSpot).
• Experience in building or scaling inside sales teams from ground up.
• Comfortable working across cultures, time zones, and virtual collaboration platforms.
• Excellent English communication skills (verbal and written).
• Ability to operate independently while collaborating with US-based Sales and Marketing teams.
• Bachelor’s degree required; MBA or international exposure is a plus.
• Domain knowledge in industries such as financial services, healthcare, retail, or manufacturing is preferable.
• Exposure to partner ecosystem sales (e.g. AWS, Azure, GCP) is preferable.

Success Metrics

• Number of qualified SQLs / meetings generated per rep / per quarter.
• Conversion rates from outreach → SQL → opportunity → close.
• Pipeline growth and funnel velocity.
• Team attainment of quota.
• Efficiency metrics (touches per meeting, cost-per-lead, output per rep).
• Quality of leads (win rates, average deal size).
• Improvement in process metrics over time (e.g. response time, lead response SLAs).
• Forecast accuracy, campaign ROI, and rep productivity.

About us:

Intuitive is an innovation-led engineering company delivering business outcomes for 100’s of Enterprises globally. With the reputation of being a Tiger Team & a Trusted Partner of enterprise technology leaders, we help solve the most complex Digital Transformation challenges across following Intuitive Superpowers:

Modernization & Migration

• Application & Database Modernization
• Platform Engineering (IaC/EaC, DevSecOps & SRE)
• Cloud Native Engineering, Migration to Cloud, VMware Exit
• FinOps

Data & AI/ML

• Data (Cloud Native / DataBricks / Snowflake)
• Machine Learning, AI/GenAI

Cybersecurity

• Infrastructure Security
• Application Security
• Data Security
• AI/Model Security

SDx & Digital Workspace (M365, G-suite)

• SDDC, SD-WAN, SDN, NetSec, Wireless/Mobility
• Email, Collaboration, Directory Services, Shared Files Services

Intuitive Services:

• Professional and Advisory Services
• Elastic Engineering Services
• Managed Services
• Talent Acquisition & Platform Resell Services

About the Job

Title: Manager / Director, Inside Sales – Cloud & Digital Transformation Services

Start Date: Immediate

# of Positions: 1

Position Type: Full-time Employment

Location : India (Preferred: Bangalore, Hyderabad, Pune, or Remote)

Reports to: Chief Alliance & Marketing Officer

Collaborates with: Sales, Marketing, Pre-Sales, and Delivery teams in North America, India, and EMEA.

Working Hours: Flexible hours required to coordinate with North American team and customers (EST/PST overlap hours)

Role Overview

Intuitive.Cloud is a global cloud engineering and AI transformation partner. We empower enterprises, especially in regulated industries like Banking & Financial, Healthcare, and Life Sciences, to modernize IT, deploy AI-driven innovations, and achieve digital scale—all while staying compliant. We are seeking a high-energy, experienced Inside Sales Manager or Director, based in India, to lead a global team of Inside Sales Representatives (ISRs) supporting our cloud and digital transformation business. The ISR team is distributed across India and North America, and is responsible for outbound prospecting, inbound follow-up, and pipeline generation across AWS, Azure, Google Cloud services, cloud migration, data engineering, and AI/ML initiatives.

You will manage a team of 5–7 ISRs/ BDRs focused on executing outreach campaigns, engaging target accounts, qualifying leads, and setting meetings for Account Executives and Solution Consultants globally. This role requires strong leadership, cross-cultural management, and sales execution skills to drive predictable pipeline creation and team success across time zones.

Key Responsibilities

Team Leadership

• Recruit, onboard, train and mentor a global ISR/BDR team located in India and North America
• Set clear KPIs and goals (e.g. calls, emails, touches, meetings booked, SQLs)
• Lead daily standups, performance reviews, and 1:1s across multiple time zones
• Coach and mentor team members with region-specific strategies
• Ensure consistent messaging, outreach quality, and process adherence globally
• Conduct regular coaching, performance reviews, call/sequence audits, and “ride alongs”
• Hold the team accountable for activity, pipeline conversion, forecasting, and quotas
• Foster a positive, competitive, and collaborative team culture

Strategy & Planning

• Define and refine the ideal customer profile (ICP), buyer personas, and target segments
• Work with Marketing and Sales Enablement to build verticals-specific outbound sequences and cadences following ICP (Ideal Customer Profile) - multi-touch email, , phone, direct mail, events.
• Oversee tooling, automation, and processes (CRM, sales engagement tools, analytics, lead scoring).
• Continually optimize conversion rates, campaign performance, and messaging

Pipeline Generation & Handoff

• Own the end-to-end process from outreach → qualification → opportunity handoff
• Ensure high-quality, well-qualified SQLs (Sales Qualified Leads) are delivered to AEs or practice leads
• Collaborate with Pre Sales / Solutions team to support technical qualification, discovery calls, proof-of-concept handoffs
• Collaborate with the US-based sales team on opportunity follow-up, alignment, and transitions
• Monitor SDR/BDR performance KPIs

Reporting & Forecasting

• Maintain centralized dashboards to track outreach activity, meetings booked, SQLs by region via Salesloft.
• Share weekly and monthly reports with leadership EVP Sales and CxOs
• Adjust playbooks and goals based on vertical trends and performance data
• Produce weekly / monthly metrics dashboards (activity, conversion funnels, pipeline trends, forecast vs actual).
• Implement continuous improvement via data-driven experimentation (A/B testing, messaging variation, sequence optimization).

Cross Functional Collaboration

• Partner with Marketing to align messaging, content, campaigns, and lead attribution
• Work with Practice Directors, Delivery, and Strategy team to deepen services knowledge in cloud, AI, data, and migration offerings
• Provide feedback on messaging, market trends, competitive insights
• Scaling & Process Optimization
• Standardize processes, templates, playbooks, and training materials
• Implement automation and tooling (e.g. sales engagement platforms, sequence logic, lead scoring)
• Identify roles for specialization (e.g. inbound, outbound, vertical focus) as the team scales
• Maintain quality and guarding of data hygiene in CRM and systems

Required Skills & Experience

• 7+ years of B2B experience in inside sales, demand generation, or SDR/BDR management in global B2B environments, (preferably in technology services, or consulting versus purely product sales).
• 2+ years managing remote and distributed teams (preferably across India and North America).
• Proven track record in building pipeline for cloud, digital transformation, or enterprise tech services.
• Experience selling / selling around cloud, IT services, consulting, software (or strong technical appetite.
• Deep familiarity with sales engagement tools (e.g. Outreach, SalesLoft, Sales Navigator), CRM systems (e.g. Salesforce, HubSpot).
• Experience in building or scaling inside sales teams from ground up.
• Comfortable working across cultures, time zones, and virtual collaboration platforms.
• Excellent English communication skills (verbal and written).
• Ability to operate independently while collaborating with US-based Sales and Marketing teams.
• Bachelor’s degree required; MBA or international exposure is a plus.
• Domain knowledge in industries such as financial services, healthcare, retail, or manufacturing is preferable.
• Exposure to partner ecosystem sales (e.g. AWS, Azure, GCP) is preferable.

Success Metrics

• Number of qualified SQLs / meetings generated per rep / per quarter.
• Conversion rates from outreach → SQL → opportunity → close.
• Pipeline growth and funnel velocity.
• Team attainment of quota.
• Efficiency metrics (touches per meeting, cost-per-lead, output per rep).
• Quality of leads (win rates, average deal size).
• Improvement in process metrics over time (e.g. response time, lead response SLAs).
• Forecast accuracy, campaign ROI, and rep productivity.

Engineering Leader – Oil & Gas Field Services (Digital Solutions)

Location: Mumbai / Thane / Navi Mumbai

Experience: 15+ years

Position Overview

As an Engineering Leader for Oil & Gas Field Services, you will spearhead digital transformation initiatives within the oil field services domain. This role demands strategic thinking, technical expertise, and leadership to develop and implement digital solutions that enhance field operations, streamline processes, and drive performance improvements.

Key Responsibilities

• Leadership & Strategy: Define and execute digital strategies aligned with customer goals and field service needs in the oil and gas sector.
• Client Engagement: Serve as the primary contact for key clients, ensuring delivery of high-quality, tailored digital solutions.
• Project Oversight: Lead end-to-end digital project lifecycles, ensuring timely, budget-conscious, and scope-aligned execution.
• Stakeholder Collaboration: Work closely with internal teams, clients, and technology partners to gather requirements and ensure successful solution deployment.
• Team Leadership: Foster a collaborative, high-performance team environment with strong leadership and mentoring.
• Innovation: Stay abreast of emerging technologies and trends in oil and gas; recommend and implement enhancements.
• Training & Support: Develop and oversee training programs aligned with both tactical and strategic goals to ensure effective tool adoption.

Your Profile

• Education:- Bachelor’s degree in Engineering, Computer Science, IT, or related field. Advanced degrees or certifications in digital transformation/project management are a plus.
• Experience:- 15+ years in digital solution development, with at least 5 years in the oil and gas sector. Proven track record in leading digital transformation and large-scale initiatives.
• Technical Expertise:- Strong knowledge of digital technologies (software development, IoT, cloud). Familiarity with industry-specific platforms is a plus.
• Project Management:- Skilled in Agile, SAFe, or managed services delivery models.
• Analytical Skills:- Strong data-driven decision-making and process improvement capabilities.
• Communication:- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Travel:- Willingness to travel to client locations across India as needed.

Why Join Us

Be part of a team driving innovation in one of the most critical sectors of the economy.

Work in a flexible, inclusive environment that values continuous learning and growth.

Access to cutting-edge technologies and global collaboration opportunities.

What You’ll Love About Working Here

We value flexibility and support our employees with remote work options and adaptable schedules to maintain a healthy work-life balance.

Our inclusive culture brings together diverse professionals committed to growth, innovation, and excellence.

You’ll have access to continuous learning opportunities and certifications in emerging technologies like cloud and AI.

About Us

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Engineering Leader – Oil & Gas Field Services (Digital Solutions)

Location: Mumbai / Thane / Navi Mumbai

Experience: 15+ years

Position Overview

As an Engineering Leader for Oil & Gas Field Services, you will spearhead digital transformation initiatives within the oil field services domain. This role demands strategic thinking, technical expertise, and leadership to develop and implement digital solutions that enhance field operations, streamline processes, and drive performance improvements.

Key Responsibilities

• Leadership & Strategy: Define and execute digital strategies aligned with customer goals and field service needs in the oil and gas sector.
• Client Engagement: Serve as the primary contact for key clients, ensuring delivery of high-quality, tailored digital solutions.
• Project Oversight: Lead end-to-end digital project lifecycles, ensuring timely, budget-conscious, and scope-aligned execution.
• Stakeholder Collaboration: Work closely with internal teams, clients, and technology partners to gather requirements and ensure successful solution deployment.
• Team Leadership: Foster a collaborative, high-performance team environment with strong leadership and mentoring.
• Innovation: Stay abreast of emerging technologies and trends in oil and gas; recommend and implement enhancements.
• Training & Support: Develop and oversee training programs aligned with both tactical and strategic goals to ensure effective tool adoption.

Your Profile

• Education:- Bachelor’s degree in Engineering, Computer Science, IT, or related field. Advanced degrees or certifications in digital transformation/project management are a plus.
• Experience:- 15+ years in digital solution development, with at least 5 years in the oil and gas sector. Proven track record in leading digital transformation and large-scale initiatives.
• Technical Expertise:- Strong knowledge of digital technologies (software development, IoT, cloud). Familiarity with industry-specific platforms is a plus.
• Project Management:- Skilled in Agile, SAFe, or managed services delivery models.
• Analytical Skills:- Strong data-driven decision-making and process improvement capabilities.
• Communication:- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Travel:- Willingness to travel to client locations across India as needed.

Why Join Us

Be part of a team driving innovation in one of the most critical sectors of the economy.

Work in a flexible, inclusive environment that values continuous learning and growth.

Access to cutting-edge technologies and global collaboration opportunities.

What You’ll Love About Working Here

We value flexibility and support our employees with remote work options and adaptable schedules to maintain a healthy work-life balance.

Our inclusive culture brings together diverse professionals committed to growth, innovation, and excellence.

You’ll have access to continuous learning opportunities and certifications in emerging technologies like cloud and AI.

About Us

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Engineering Leader – Oil & Gas Field Services (Digital Solutions)

Location: Mumbai / Thane / Navi Mumbai

Experience: 15+ years

Position Overview

As an Engineering Leader for Oil & Gas Field Services, you will spearhead digital transformation initiatives within the oil field services domain. This role demands strategic thinking, technical expertise, and leadership to develop and implement digital solutions that enhance field operations, streamline processes, and drive performance improvements.

Key Responsibilities

• Leadership & Strategy: Define and execute digital strategies aligned with customer goals and field service needs in the oil and gas sector.
• Client Engagement: Serve as the primary contact for key clients, ensuring delivery of high-quality, tailored digital solutions.
• Project Oversight: Lead end-to-end digital project lifecycles, ensuring timely, budget-conscious, and scope-aligned execution.
• Stakeholder Collaboration: Work closely with internal teams, clients, and technology partners to gather requirements and ensure successful solution deployment.
• Team Leadership: Foster a collaborative, high-performance team environment with strong leadership and mentoring.
• Innovation: Stay abreast of emerging technologies and trends in oil and gas; recommend and implement enhancements.
• Training & Support: Develop and oversee training programs aligned with both tactical and strategic goals to ensure effective tool adoption.

Your Profile

• Education:- Bachelor’s degree in Engineering, Computer Science, IT, or related field. Advanced degrees or certifications in digital transformation/project management are a plus.
• Experience:- 15+ years in digital solution development, with at least 5 years in the oil and gas sector. Proven track record in leading digital transformation and large-scale initiatives.
• Technical Expertise:- Strong knowledge of digital technologies (software development, IoT, cloud). Familiarity with industry-specific platforms is a plus.
• Project Management:- Skilled in Agile, SAFe, or managed services delivery models.
• Analytical Skills:- Strong data-driven decision-making and process improvement capabilities.
• Communication:- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Travel:- Willingness to travel to client locations across India as needed.

Why Join Us

Be part of a team driving innovation in one of the most critical sectors of the economy.

Work in a flexible, inclusive environment that values continuous learning and growth.

Access to cutting-edge technologies and global collaboration opportunities.

What You’ll Love About Working Here

We value flexibility and support our employees with remote work options and adaptable schedules to maintain a healthy work-life balance.

Our inclusive culture brings together diverse professionals committed to growth, innovation, and excellence.

You’ll have access to continuous learning opportunities and certifications in emerging technologies like cloud and AI.

About Us

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Website: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.

Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

We are seeking a dynamic Digital Adoption Platform (DAP) Consulting Manager to lead our Training as a Service (TaaS) consulting team. In this dual leadership and client-facing role, you will coach and mentor a team of DAP specialists while also partnering with enterprise clients to shape, design, and execute their digital adoption strategies. You’ll bring both thought leadership and delivery oversight, ensuring clients unlock the full value of their DAP investments.

Key Responsibilities:

Team Leadership to & Coaching

• Lead, mentor, and develop a team of Instructional Designers and DAP Content Developers
• Provide coaching, feedback, and career development guidance to build team capability and confidence
• Foster a culture of innovation, quality, and continuous improvement
• Oversee workload, prioritization, and performance, ensuring client deliverables meet the highest standards

Client Strategy & Partnership

• Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approach
• Facilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignment
• Translate client business needs into actionable DAP strategies and scalable adoption frameworks
• Build strong, long-term relationships with client leadership teams

Solution Design & Delivery Oversight

• Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applications
• Ensure solutions align with client adoption goals and integrate seamlessly into their digital ecosystems
• Review and guide solution design, ensuring user-centric and outcome-focused approaches
• Partner with project managers to monitor progress, risks, and outcomes

Thought Leadership & Evangelism

• Evangelize best practices for digital adoption for our clients
• Stay current on DAP innovations and advise clients on emerging trends
• Mentor junior consultants and developers on consulting skills as well as technical best practices
• Build a team of DAP Consultants

Required Qualifications

• Bachelor’s degree in Instructional Design, Information Technology, or related field
• 8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred)
• 3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projects
• Proven ability to consult with executive stakeholders and shape digital adoption strategies
• Strong project management background (Agile and/or Waterfall)
• WalkMe Delivery Consultant certification (Preferred)
• Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plus

Personal Qualities

• Strategic thinker with a consultative mindset
• Strong coaching and mentoring skills
• Excellent communicator with executive presence
• Able to translate technical capabilities into business outcomes
• Adaptable, collaborative, and passionate about digital adoption

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

Website: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.

Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

We are seeking a dynamic Digital Adoption Platform (DAP) Consulting Manager to lead our Training as a Service (TaaS) consulting team. In this dual leadership and client-facing role, you will coach and mentor a team of DAP specialists while also partnering with enterprise clients to shape, design, and execute their digital adoption strategies. You’ll bring both thought leadership and delivery oversight, ensuring clients unlock the full value of their DAP investments.

Key Responsibilities:

Team Leadership to & Coaching

• Lead, mentor, and develop a team of Instructional Designers and DAP Content Developers
• Provide coaching, feedback, and career development guidance to build team capability and confidence
• Foster a culture of innovation, quality, and continuous improvement
• Oversee workload, prioritization, and performance, ensuring client deliverables meet the highest standards

Client Strategy & Partnership

• Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approach
• Facilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignment
• Translate client business needs into actionable DAP strategies and scalable adoption frameworks
• Build strong, long-term relationships with client leadership teams

Solution Design & Delivery Oversight

• Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applications
• Ensure solutions align with client adoption goals and integrate seamlessly into their digital ecosystems
• Review and guide solution design, ensuring user-centric and outcome-focused approaches
• Partner with project managers to monitor progress, risks, and outcomes

Thought Leadership & Evangelism

• Evangelize best practices for digital adoption for our clients
• Stay current on DAP innovations and advise clients on emerging trends
• Mentor junior consultants and developers on consulting skills as well as technical best practices
• Build a team of DAP Consultants

Required Qualifications

• Bachelor’s degree in Instructional Design, Information Technology, or related field
• 8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred)
• 3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projects
• Proven ability to consult with executive stakeholders and shape digital adoption strategies
• Strong project management background (Agile and/or Waterfall)
• WalkMe Delivery Consultant certification (Preferred)
• Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plus

Personal Qualities

• Strategic thinker with a consultative mindset
• Strong coaching and mentoring skills
• Excellent communicator with executive presence
• Able to translate technical capabilities into business outcomes
• Adaptable, collaborative, and passionate about digital adoption

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

Website: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.

Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

We are seeking a dynamic Digital Adoption Platform (DAP) Consulting Manager to lead our Training as a Service (TaaS) consulting team. In this dual leadership and client-facing role, you will coach and mentor a team of DAP specialists while also partnering with enterprise clients to shape, design, and execute their digital adoption strategies. You’ll bring both thought leadership and delivery oversight, ensuring clients unlock the full value of their DAP investments.

Key Responsibilities:

Team Leadership to & Coaching

• Lead, mentor, and develop a team of Instructional Designers and DAP Content Developers
• Provide coaching, feedback, and career development guidance to build team capability and confidence
• Foster a culture of innovation, quality, and continuous improvement
• Oversee workload, prioritization, and performance, ensuring client deliverables meet the highest standards

Client Strategy & Partnership

• Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approach
• Facilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignment
• Translate client business needs into actionable DAP strategies and scalable adoption frameworks
• Build strong, long-term relationships with client leadership teams

Solution Design & Delivery Oversight

• Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applications
• Ensure solutions align with client adoption goals and integrate seamlessly into their digital ecosystems
• Review and guide solution design, ensuring user-centric and outcome-focused approaches
• Partner with project managers to monitor progress, risks, and outcomes

Thought Leadership & Evangelism

• Evangelize best practices for digital adoption for our clients
• Stay current on DAP innovations and advise clients on emerging trends
• Mentor junior consultants and developers on consulting skills as well as technical best practices
• Build a team of DAP Consultants

Required Qualifications

• Bachelor’s degree in Instructional Design, Information Technology, or related field
• 8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred)
• 3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projects
• Proven ability to consult with executive stakeholders and shape digital adoption strategies
• Strong project management background (Agile and/or Waterfall)
• WalkMe Delivery Consultant certification (Preferred)
• Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plus

Personal Qualities

• Strategic thinker with a consultative mindset
• Strong coaching and mentoring skills
• Excellent communicator with executive presence
• Able to translate technical capabilities into business outcomes
• Adaptable, collaborative, and passionate about digital adoption

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

The Role:

As a Content Development Executive at Kaplan MENA, your main role will be to create high quality training content for a variety of digital transformation and cybersecurity programs designed specifically for our clients.

Your job will be to ensure that content for these programs match Kaplan MENA’s quality standards, follow industry trends, and meet the specific needs of the clients.

Key Responsibilities:

Content Development & Review:

• Design and develop comprehensive training programs in Digital Transformation, Cybersecurity and Cloud Computing and other technical subjects for diverse audiences, from introductory to advanced levels.
• Developing pre, post and other assessments to evaluate effectiveness of the training programs.
• Translate complex technical topics into clear, concise, and engaging training materials, including presentations, case studies, and practical exercises.
• Maintaining & updating the repository of all content created
• Maintaining & updating the LMS with the content
• Reviewing content of other team members and freelance content developers
• Supporting the design & creation B2B client proposals and training outlines
• Coordinating with graphic designers to format content in required templates

Product, Client and Trainer Support:

• Organizing meetings and delivering 'train the trainer' sessions for both internal KPME trainers and freelance trainers to ensure their comprehensive understanding of the content created or reviewed.
• Facilitate client support activities by proper and timely communication of issues to the relevant party within Kaplan MENA
• Support other Kaplan MENA trainers, including freelancers to prepare them for any assigned trainings.

Desired Behaviours:

• Act with integrity at all times.
• Embrace a team-oriented approach with a proactive attitude.
• Drive results together through delivery, growth and financial performance.
• Display self-awareness and high emotional intelligence.
• Ability to work with ambiguity. Rapidly assess and respond to evolving market demands and client expectations.
• Commit to advancing the Kaplan MENA’s values and vision.

Qualifications:

• Bachelor’s degree in Computer science, Cybersecurity, Information Technology, Software Engineering, Information Systems, or a related field.
• At least one of the following certifications – CompTIA Security+, CRISC, CISSP, CEH, AWS Certified Cloud Practitioner, AZ-900 or any equivalent degrees
• A min of 2 years of proven experience in designing high-quality training programs on complex technical topics
• Excellent presentation skills – written and verbal
• Fluency in English
• Excellent interpersonal and communication skills
• Sound knowledge of MS Excel, PowerPoint, Word

Benefits:

• Competitive salary.
• Comprehensive benefits package.
• Professional development opportunities and support for further education.
• A dynamic and inclusive work environment that values innovation and growth.
• Opportunity to help shape the culture, vision and direction of our organization and impact the company's success.