699 Disaster Recovery Planning jobs in India

Job description

JD RMS EXECUTIVE

 Roles and responsibilities

 :
· Cross checking BOD for All segments before Market Start.
· Making Activation and Deactivation of Trading Terminal and Investor client. 

· Ability to resolve queries on a day to day basis.
·

 Keeping Monitoring on Additional Surveillance Margin (ASM) and reporting to HOD. 

· Blocking GSM and Illiquid scrip on Time to Time in the Trading system.
·

 RMS Blocking for Debit, RMS Blocking for Far month Contract, RMS Blocking for
Illiquid scrip. 

· Keeping track of MTM Alert violation, MTM net position & Square off the open position
once MTM Loss get triggered.

 · Responsible for squaring off all the intraday position through Timer Square off for all
segments.

 · Supervision of Limit assigned to the clients (Base Limit and Intraday limits). 

· Coordination with different teams. 

· Surveillance of Script Wise & Client wise Position, Simulated Trade, Script concentration
etc.

 · Track on Tender period contract in all Segments, Whole process of Straggled Delivery
Mechanism.

 · Successfully Implementation Exchange & Depository Related Compliances.

 · Enhance Supervisor Reporting, Client fund, Collateral, Security Balance (Weekly's).

 · Daily Margin Reporting for all Segments.

 · Quarterly Settlement of A/Cs & Dormant & Inactive Process & CTCL Empanelment.

Roles and Responsibilities  

Tracking Market movement and Risk exposures of clients- ODIN /OMNSYS
Monitoring clients positions, limits and triggering
Exchange Margin preparing and reporting
Take follow up of Peak & MTM Margin
Knowledge products like MTF, Exchange settlement

Desired Candidate Profile  

Perks and Benefits  

The ERM/BC Senior Analyst  will perform executional and analytical tasks in support of the Enterprise Risk Management (ERM) and Business Continuity Management (BCM) programs. This individual will perform tactical duties in relation to ongoing program activities such as regular ERM risk refreshes, analytics and reporting on key firm risks, risk response validation, and maintenance of the components of the firm s BCM program. They will also assist with analytics and other tasks related to ad hoc projects led by the ERM team. The Senior Analyst will be based in one of our GT INDUS office locations and report to the GTUS ERM team.

Enterprise Risk Management (ERM):

• Risk Analysis Annual Refresh :
• Schedule, follow-up, and track status of risk analysis activities.
• Risk Analysis Reporting :
• Compile reports related to risk analysis, including spreadsheet management and creating PowerPoint presentations.
• Risk Response Validation Plans :
• Perform investigative analyses of risk responses, gather evidence to validate responses, and form conclusions on the reasonableness of risk assessments.
• Administration of ERM Risk Track Tool :
• Ensure ongoing alignment with the organizational structure, manage access, and compile risk reports using the ERM Risk Track tool.
• Ad Hoc Analysis :
• Perform special projects and requests, such as Partnership Board requests, GTIL-GTUS risk register comparisons, data exfiltration, and asset criticality.
• Key Risk Indicator Monitoring :
• Monitor ongoing key risk indicators according to ERM procedures.

Business Continuity Management:

• Business Continuity Program Document Maintenance :
• Maintain Business Impact Analysis (BIA), Business Continuity Risk Assessments, and Business Continuity Plans.
• Compliance with Business Continuity Reviews :
• Ensure compliance with the required cadence of reviews and updates for Business Continuity documents.
• Business Continuity Testing and Exercises :
• Assist in planning and executing business continuity tests and exercises.
• Business Impact Analysis Execution Support :
• Collaborate with the business, update BIA records, challenge criticality ratings and recovery objectives, manipulate data for BIA reports, and communicate with ERM leadership.
• Client Information Requests and Communication :
• Effectively respond to client information requests related to Business Continuity and ERM, and participate in weekly Client Service Operations group meetings.
• Crisis Management Plan Support :
• Provide administrative support for ongoing updates to the Crisis Management Plan and assist the Crisis Management Team during a crisis.

Qualifications

• Education :
• Bachelor's degree in mathematics, engineering, or another quantitative discipline, or equivalent work experience.
• Technical Skills :
• Proficient in Microsoft Word and PowerPoint .
• Advanced proficiency in Microsoft Excel , including pivot tables, lookups, and other analytics functions.
• Communication Skills :
• Excellent verbal and written communication skills, able to effectively interact with all levels of a professional services organization.
• Relationship-Building :
• Strong relationship-building skills with the ability to drive outcomes through interactions with GT INDUS and GTUS professionals.
• Time Management :
• Ability to organize workload effectively and operate within tight timeframes.
• Collaboration :
• Ability to work collaboratively, building consensus across multiple practices, departments, and offices.
• Critical Thinking :
• Ability to think critically and exercise good judgment to arrive at data-driven recommendations and conclusions.

Grant Thornton INDUS (Full Time Employee) Benefits

• Insurance Benefits - Group health, Group Accidental Group Term life
• Wellness Program - Employee Assistance Program, Practo Plus Corporate Health Plan, Counselling services
• Work life effectiveness - Hybrid work model
• Parental Support - Parental leaves (Maternity Paternity leaves), Flexi work benefit, Child care benefit (creche facility)
• Mobility Benefits - Relocation benefits, Internal Job Posting, Travel Policy
• Retirement Benefits - Employee PF Contribution, Gratuity , Leave Encashment
• Other Benefits - Women security, Onetime payment for home office set up, Professional Certification Programs, Mobile Broadband Reimbursements, Meal card, Service Awards

Skills Required
Risk Analysis, Enterprise Risk Management, Analytics

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Fraud, Credit Bust Out (CBO), Banking Product & Payments Risk Organization is a global team of risk officers, data scientists, and product managers that are building innovative solutions and capabilities to manage external fraud and payment risk across AMEX's card and banking portfolios.
We are looking for an **Analyst** **to join the Fraud, Credit Bust Out (CBO), Banking Product & Payments Business Operations team** , which will oversee how the Global fraud team meets expectations outlined in the enterprise-wide policies and governance requirements for operational and fraud risk management across both the global card and banking product portfolios. The team will be responsible for executing new programs that govern, monitor and improve the CBO and payments' group's extensive strategy execution controls, providing thematic analysis on operational issues associated with fraud processes, and creating and maintaining CBO and payments RCSAs.
Key Responsibilities
+ Support the RCSA program through administrative tasks related to process mapping, risk and control identification, assessment, and annual review
+ Support monitoring of portfolio performance by calculating prescribed metrics and participating and documenting in root cause analysis and remediation plans
+ Support through administrative tasks the timely updates of documentation and operational controls as new customer features & fraud capabilities are introduced
+ Support the execution of BU's risk assessment through analysis and data collation
* Conduct controls testing in accordance with Internal Controls Policy
* Lead victim fraud events analysis with operational risk lens and partner with functional experts to identify and remediate gaps
* Support multiple compliance and regulatory programs, such as AML/BSA SARs referrals, elder fraud abuse detection, scams detection, etc.
* Provide administrative support to evidence collection and explanatory responses to exams, audits, and any ad hoc governance requests
* Provide administrative support to Track and identify issues and fraud events as outlined by the Issues and Events Policy
Required Qualifications
* Strong project management, communication, and interpersonal skills
* Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
* Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate Victim fraud risk scenarios effectively
* Ability to navigate through ambiguous problems and be creative
* High degree of organization, individual initiative and personal accountability
* Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required
Preferred Qualifications
* Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
* Understanding of critical operational risk management lifecycle activities
* GSIB Operational Risk or RCSA program experience
* Experience managing operational risk events
* Prior fraud experience
GUARDIAN
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25014959

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**Functional Description**
The Global Risk & Compliance Organization ("GRC") is a group sitting in the Second Line of Defense and independently oversees the company's risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company's risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.
**How will you make an impact in this role?**
We are seeking a Manager, Network Governance, to join our Enterprise Risk Management and Risk Oversight (ERM&RO) function within GRC. The successful candidate will establish a governance framework to enhance oversight over our Global Network Services' (GNS) partners and network infrastructure, drive governance and operational excellence, and minimize risk to drive flawless payments processing globally for American Express. Our culture in Global Risk & Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
**Responsibilities**
+ Create a governance framework for the Network Business globally
+ Conduct independent oversight of technology, cyber security, business disruption and third-party risk management practices, including risks generated by business processes or that occur due to the use of Technology.
+ Learn technology, cyber security, business continuity management and third-party risk processes at American Express, demonstrating strong levels of curiosity and willingness, in order to present an effective credible challenge.
+ Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends.
+ Partner with the first line of defense partners to prioritize work and lead operational readiness and change management program in response to regulatory mandates
+ Leverage industry & regulatory expertise to design and implement frameworks that enable GNS business teams to drive remediation of significant exposures and control gaps
+ Provide thought-leadership and effectively challenge the first line of defense teams on the roll out of new and / or enhanced partner monitoring and reporting
+ Enhance Global Network Services oversight and governance practices
**Preferred Qualifications**
+ 5-7 years of risk management experience in FinTech, financial services, IS/IT/BD risk based work, or payments and networks
+ Advanced degree in Business, Finance, Risk Management, or a related field is required
+ Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.
+ Experience in risk management frameworks and standards across cyber security, information technology, 3rd party, business continuity management.
+ Understanding of risk assessment methodologies, frameworks, and industry standards (e.g. COSO, COBIT, ISO 27001, FAIR or NIST RMF) preferred
+ Excellent communication and stakeholder management skills, with the ability to influence and collaborate with senior executives and cross-functional teams
+ Ability to think strategically, manage complex projects, and deliver results in a fast-paced, dynamic environment
+ Strong understanding of financial services regulations and risk management best practices
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25014513

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Fraud, Credit Bust Out (CBO), Banking Product & Payments Risk Organization is a global team of risk officers, data scientists, and product managers that are building innovative solutions and capabilities to manage external fraud and payment risk across AMEX's card and banking portfolios.
The Global Fraud vertical owns the 1 st Party fraud (credit-bust out) and payments risk control and capabilities strategy for AMEX's global card portfolio. **The Director of Credit Bust Out and** **Payments Business** **Operations** will support the Vice President of business operations and the Global Head of CBO and Payments Risk in ensuring adherence with enterprise-wide policies on risk management. The director will be responsible for executing new programs that govern, monitor and improve the CBO and payments' group's extensive strategy execution controls, providing thematic analysis on operational issues associated with fraud processes, and creating and maintaining CBO and payments RCSAs.
This role will be based out of Gurgaon, India and the incumbent would lead a team of risk management professionals with a focus on solving complex, novel, high impact business problems.
**Key Responsibilities**
+ Lead a team of managers and analysts to execute against enterprise policies and governance plans for CBO on cards:
‒ Implementing and annually refreshing RCSA program
‒ Conducting controls testing in accordance with Internal Controls Policy
‒ Support timely updates of documentation and operational controls as new customer features & fraud capabilities are introduced.
‒ Calculating and monitoring risk appetite framework (RAF) metrics for card portfolio, escalating as appropriate, partnering with strategy teams to identify root causes, full expected exposures and corresponding action plans
‒ Conduct risk assessments for card portfolio under current 1st Line of Defense methodology, lead transformation of risk assessment to 2nd Line of Defense methodology.
‒ Support implementation and quarterly refresh of rule review framework for CBO and payment strategy rules
‒ Execute multiple compliance and regulatory programs, such as AML/BSA SARs referrals, elder fraud abuse detection, scams detection, etc.
* Oversee the CBO control inventory, through robust documentation and organization, controls testing, and developing new KRIs or control monitoring metrics (CDITs, MIS, etc.)
* Partner with functional experts and participate in exams, audits, and any ad hoc governance requests
* Ensure the systems that fraud org risk have in place to track and identify issues and fraud events are satisfactory within the risk framework established by Issues and Events Policy
* Ensure consistent documentation in standard operating procedures, reporting, etc. for the card portfolio
* Provide insights to banking, fraud, CBO, and payments leadership on process risk issues and mitigation strategies
* Provide thought leadership on control design, control effectiveness monitoring, and process governance to direct reports
**Minimum Qualifications**
+ Understanding of critical operational risk management lifecycle activities
+ Experience in process governance, with a track record of establishing or implementing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
+ Experience with GSIB-RCSA program preferred
+ Experience with risk control design, testing, and effectiveness and operational monitoring
+ Familiarity and subject matter expertise in credit bust-out and payments strategy and or capabilities and Operational Excellence
+ Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required
+ Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts
+ Strong internal partner management skills with proven ability to influence & negotiate
+ Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution
+ Critical thinker with the ability to continuously evolve strategy based on data and analytics
+ Exceptional oral and written communications skills
+ People leader experience preferred
GUARDIAN
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25014958

**Description**
**You Lead the Way. We've Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Sales and Business Enablement (SABE) within GSG-MIS is an internal servicing team providing sale performance reporting and business enablement support to the enterprise. The objective of the SABE Performance Reporting and Insights team is to ensure that Commercial and Merchant businesses have timely and accurate reporting, insights and forward looking actions to help drive business performance.
**Responsibilities:**
+ Deliver comprehensive performance reporting and Insights to help the GCS Global Pay and Marketing leadership team and individuals evaluate and drive business performance.
+ Partner with functional leaders, Strategic Business Partners and senior leaders to remove friction points, ensure data integrity for reporting and insights to fulfill business requirements and enable actions.
+ Understand complex operational systems and business intelligence tools , sales platforms for developing efficient , insightful products and offerings for customers
+ Devise process improvement tools and methodologies that will ensure flawless delivery exceeding customer expectations.
+ Evolve reporting to meet key business priorities, engage early on with stakeholders, gain buy in for implementing proposed solutions.
+ Leverage best practices internally and bring outside-in perspective to deliver best of breed reporting and insights
**Critical Factors to Success (Outcome Driven):**
**Business Outcomes:**
+ Transform the team from product centric to customer centric operating model by providing end to end servicing on user issues
+ Improve responsiveness and quality of case management using process & technology transformation
+ Build a champion team who is focused on delivering business results with servicing and innovation at their core
+ Enhance customer service experience by incorporating self-servicing capabilities & upskilling team members on new age technology platforms & capabilities to provide strong customer service
**Leadership Outcomes:**
+ Put enterprise thinking first, connect the role's agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
+ Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
+ Demonstrate learning agility, make decisions quickly and with the highest level of integrity
+ Lead with a digital mindset and deliver the world's best customer experiences every day
**Past Experience**
3 - 6 Years' experience in Reporting & Analysis is necessary. Candidate will be required to work with multiple GCS global partners to deliver on Standard/BAUs and adhocs report
**Preferred:** Relevant experience in Banking, Financial services industries is preferred
**Academic Background**
Graduate, Masters in Business Administration or Masters in technology
**Functional**
+ Strategic mindset and ability to generate meaningful insights from data, produce analytic reports & cross link with business impact on key KPIs
+ Strong strategic thinking and problem - solving skills
+ Prior experience of stakeholder engagement
+ Strong written & verbal communication skills, ability to translate complex data concepts to non-technical audience
**Technical**
+ Strong reporting background and high proficiency in Python, SQL ( **Advanced level preferred** ) and Tableau
+ Strong knowledge in Data extraction, Data cleaning, data manipulation, data quality and exposure to perform complex data procedures
+ Good understanding of reporting automation & producing reports using Excel & Tableau
**Platforms**
+ MS Office Suite (Word, Excel, Power point, Access)
+ Python
+ SQL
+ Hive
+ Tableau
**Behavioral**
**Enterprise Leadership Behaviors**
+ **Set The Agenda:** Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
+ **Bring Others With You:** Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
+ **Do It The Right Way:** Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25014736

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Fraud, Credit Bust Out (CBO), Banking Product & Payments Risk Organization is a global team of risk officers, data scientists, and product managers that are building innovative solutions and capabilities to manage external fraud and payment risk across AMEX's card and banking portfolios.
The Global Fraud vertical owns the 1st Party fraud (credit-bust out) and payments risk control and capabilities strategy for AMEX's global card portfolio. Manager, Credit Bust Out and Payments Business Operations will support the Director of business operations and the Global Head of CBO and Payments Risk in ensuring adherence with enterprise-wide policies on risk management. The manager will be responsible for executing new programs that govern, monitor and improve the CBO and payments' group's extensive strategy execution controls, providing thematic analysis on operational issues associated with fraud processes, and creating and maintaining CBO and payments RCSAs.
This role will be based out of Gurgaon, India and the incumbent would lead a team of risk management professionals with a focus on solving complex, novel, high impact business problems.
**Key Responsibilities:**
Lead a team of analysts to execute against enterprise policies and governance plans for CBO on cards:
+ Implementing and annually refreshing RCSA program
+ Conducting controls testing in accordance with Internal Controls Policy
+ Support timely updates of documentation and operational controls as new customer features & fraud capabilities are introduced.
+ Calculating and monitoring risk appetite framework (RAF) metrics for card portfolio, escalating as appropriate, partnering with strategy teams to identify root causes, full expected exposures and corresponding action plans
+ Conduct risk assessments for card portfolio under current 1st Line of Defense methodology, lead transformation of risk assessment to 2nd Line of Defense methodology.
+ Support implementation and quarterly refresh of rule review framework for CBO and payment strategy rules
+ Execute multiple compliance and regulatory programs, such as AML/BSA SARs referrals, elder fraud abuse detection, scams detection, etc
+ Oversee the CBO control inventory, through robust documentation and organization, controls testing, and developing new KRIs or control monitoring metrics (CDITs, MIS, etc.)
+ Partner with functional experts and participate in exams, audits, and any ad hoc governance requests
+ Ensure the systems that fraud org risk have in place to track and identify issues and fraud events are satisfactory within the risk framework established by Issues and Events Policy
+ Ensure consistent documentation in standard operating procedures, reporting, etc. for the card portfolio
+ Provide thought leadership on control design, control effectiveness monitoring, and process governance to direct reports
**Minimum Qualifications:**
+ Experience in operational risk management (e.g., within Risk and/or Internal Audit function and experience with GSIB-RCSA program preferred
+ Understanding of critical operational risk management lifecycle activities
+ Experience in process governance, with a track record of establishing or implementing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
+ Experience with risk control design, testing, and effectiveness and operational monitoring
+ Familiarity and subject matter expertise in credit bust-out and payments strategy and or capabilities and Operational Excellence
+ Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required
+ Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts
+ Strong internal partner management skills with proven ability to influence & negotiate
+ Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution
+ Critical thinker with the ability to continuously evolve strategy based on data and analytics
+ Exceptional oral and written communications skills
+ People leader experience preferred
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Tags** 1LOD_External Fraud
**Req ID:** 25014957