21 Dispatch Coordinator jobs in India
Dispatch Coordinator
Posted 2 days ago
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MS International Inc. is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 40+ distribution centers across the United States and Canada. For more details visit our website -
Summary: Dispatch support team plays a crucial role in ensuring smooth operations and timely delivery of goods or services. Their primary responsibilities include coordinating schedules, managing logistics, and providing support to drivers or field personnel. The dispatch support team acts as a central hub, facilitating communication between various stakeholders to ensure efficient and effective delivery operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Build, schedule, and consolidate product deliveries into truck loads through use of strategic routing software.
• Monitors driver’s activity throughout the day to ensure deliveries are completed, productivity and safety measures are achieved, and all issues are resolved before the end of day.
• Communicates and updates MSI personnel with delivery details including changes, delays, delivery or pickup times/etas, and special handling requests.
• Arranges for necessary preventive maintenance and repairs of equipment
• Serves as the catalyst for maintaining customer, driver, warehouse, sales and management satisfaction levels by meeting delivery expectations without compromising safety or productivity
• Monitor all transportation activities to ensure FMCSA and DOT compliance for both drivers and vehicles (Hours of Service, GVWR, DQ Files, Medical & License Expirations, etc.).
• Provides feedback to management for process improvement through running reports or onsite
observations
• Collects, systematically uploads, and stores all necessary documentation for outbound freight, driver compliance and vehicle maintenance records (Inspections, Citations, registration, POD's, Insurance, etc.) in accordance with DOT or Company guidelines.
• Monitors driver and equipment utilization -provide feedback for under or over utilization
• Partners with supply chain teams to solve delivery problems and strategies on process improvement
• Perform additional duties as required and or requested.
Desired Candidate Profile
• Experience using both warehouse and transportation systems.
• 1-year minimum experience dispatching drivers.
• Experience using routing Software; Descartes Software Preferred.
• Experience using our Safety geared software; LYTX/ Drive Cam
Preferred.
• Experience using ELD and asset tracking software; Geotab Preferred.
• Experience maintaining DOT compliance for both Drivers and Vehicles.
This role offers a structured career path with opportunities to progress into senior positions, leadership roles, or cross-functional projects we are equal opportunity employer with growth based on meritocracy.
We shall prioritize candidates based out of Bangalore and available to join with short notice / sooner.
Dispatch Coordinator
Posted 9 days ago
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Job Description
Key Responsibilities:
- Schedule and assign drivers and vehicles for deliveries and pickups based on route efficiency and urgency.
- Monitor the location and status of all vehicles and drivers in real-time using GPS tracking systems.
- Communicate effectively with drivers, providing them with necessary information and support throughout their routes.
- Respond promptly to any issues or emergencies that arise during transit, such as breakdowns or delays.
- Optimize delivery routes to ensure timely arrival and minimize fuel consumption.
- Maintain accurate dispatch records, including delivery times, mileage, and driver logs.
- Liaise with customers and internal departments to coordinate pick-up and delivery schedules.
- Manage and maintain an organized dispatch office environment.
- Ensure compliance with all traffic laws and company safety policies.
- Prepare daily and weekly dispatch reports for management review.
- Coordinate with maintenance teams to ensure vehicles are in good working order.
Qualifications and Skills:
- Proven experience in dispatch, logistics, transportation coordination, or a related field.
- Familiarity with route planning software and GPS tracking systems.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills, with the ability to effectively interact with drivers and stakeholders.
- Ability to remain calm and make quick decisions under pressure.
- Proficiency in basic computer applications, including Microsoft Office Suite.
- Knowledge of the Dehradun area and surrounding routes is a plus.
- A detail-oriented approach to record-keeping and task management.
- High school diploma or equivalent; further education or certification in logistics is an advantage.
- Reliability and a strong work ethic.
Dispatch Coordinator - Transportation
Posted 1 day ago
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Remote Dispatch Coordinator
Posted 7 days ago
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Job Description
As a Remote Dispatch Coordinator, you will be responsible for monitoring driver activities, assigning delivery tasks, and managing schedules to maximize efficiency and meet customer demands. You will utilize dispatch software to track vehicle locations, plan optimal routes, and communicate effectively with drivers regarding assignments, traffic updates, and any changes to delivery schedules. Your primary goal will be to ensure timely deliveries, maintain high levels of customer satisfaction, and resolve any logistical challenges that arise in real-time. You will also be involved in managing driver availability, coordinating vehicle maintenance schedules, and maintaining accurate dispatch records. The ideal candidate is a proactive problem-solver, possesses excellent communication skills, and thrives in a fast-paced, technology-driven environment.
Key Responsibilities:
- Coordinate and manage daily delivery schedules for a fleet of drivers.
- Assign delivery routes and tasks using dispatch software.
- Monitor driver progress and communicate real-time updates and instructions.
- Optimize delivery routes to ensure efficiency and timeliness.
- Respond to driver inquiries and resolve logistical issues promptly.
- Maintain accurate dispatch logs and operational records.
- Communicate with customers regarding delivery status and updates.
- Manage driver availability and work schedules.
- Coordinate with maintenance teams for vehicle servicing.
- Ensure compliance with safety regulations and company policies.
- High school diploma or equivalent; further education or certification in logistics/supply chain is a plus.
- Proven experience in dispatch, logistics, transportation coordination, or a related field.
- Proficiency with dispatch management software and GPS tracking systems.
- Excellent communication and interpersonal skills, with the ability to interact effectively with drivers and customers.
- Strong organizational and multitasking abilities.
- Ability to remain calm and make quick decisions under pressure.
- Detail-oriented with a focus on accuracy in record-keeping.
- Proficient in using computer systems and standard office software.
- Ability to work independently and manage time effectively in a remote setting.
- A proactive approach to problem-solving and a customer-centric mindset.
Logistics and Dispatch Coordinator
Posted 1 day ago
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Job Description
Responsibilities:
- Coordinate and schedule daily dispatches of vehicles and drivers.
- Monitor delivery progress and proactively address any delays or issues.
- Communicate effectively with drivers to provide instructions and updates.
- Maintain accurate records of all shipments, deliveries, and returns.
- Optimize routes and load assignments for maximum efficiency and cost-effectiveness.
- Handle customer inquiries regarding delivery status and resolve issues promptly.
- Collaborate with warehouse and sales teams to ensure smooth operational flow.
- Ensure compliance with transportation regulations and company policies.
- Manage and update dispatch logs and relevant documentation.
- Process delivery confirmations and necessary paperwork.
- Assist with inventory management and order fulfillment as needed.
Qualifications:
- High school diploma or equivalent; relevant certifications in logistics or supply chain management are a plus.
- 2+ years of experience in logistics, dispatch, transportation, or a similar coordination role.
- Proven ability to manage multiple tasks and prioritize effectively.
- Excellent communication, negotiation, and problem-solving skills.
- Proficiency in using dispatch software, GPS tracking systems, and Microsoft Office Suite.
- Strong understanding of transportation regulations and logistics best practices.
- Ability to remain calm and effective under pressure.
- Attention to detail and a commitment to accuracy.
- This role is based in Thane, Maharashtra, IN , and involves a hybrid work schedule.
If you are a motivated individual with a knack for organization and a passion for efficient logistics, we encourage you to apply for this dynamic role.
Logistics and Dispatch Coordinator
Posted 7 days ago
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Job Description
Responsibilities:
- Coordinate and manage daily dispatch operations for a fleet of vehicles, ensuring efficient route planning and scheduling.
- Assign delivery routes to drivers based on location, delivery time, and vehicle capacity.
- Track vehicle locations and shipment progress in real-time using dispatch software and GPS systems.
- Communicate effectively with drivers to provide updates, instructions, and support, ensuring adherence to schedules.
- Liaise with clients to confirm delivery details, provide ETAs, and address any inquiries or concerns.
- Manage and maintain accurate records of all dispatched shipments, driver logs, and delivery confirmations.
- Monitor vehicle availability and coordinate maintenance schedules to minimize downtime.
- Resolve operational issues and logistical challenges promptly, finding efficient solutions.
- Ensure compliance with all transportation regulations and company safety policies.
- Prepare daily, weekly, and monthly reports on dispatch activities, delivery performance, and key metrics.
- Maintain strong relationships with drivers, fostering a professional and collaborative working environment.
- Optimize delivery routes to improve efficiency and reduce fuel consumption.
- High school diploma or equivalent; Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.
- Minimum of 3 years of experience in logistics, dispatching, transportation coordination, or a similar role.
- Proven ability to manage complex scheduling and route planning.
- Strong understanding of transportation regulations and best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in dispatch software, GPS tracking systems, and Microsoft Office Suite.
- Ability to work under pressure and make quick, effective decisions.
- High level of organization and attention to detail.
- Ability to work flexible hours, including occasional evenings or weekends, as needed.
- Familiarity with the local geography and road networks of Patna and surrounding areas is advantageous.
Logistics and Dispatch Coordinator
Posted 17 days ago
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Logistics and Dispatch Coordinator
Posted 20 days ago
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Logistics and Dispatch Coordinator
Posted 20 days ago
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Job Description
Responsibilities:
- Coordinate and schedule vehicle dispatches for timely deliveries.
- Assign routes to drivers, optimizing for efficiency and customer requirements.
- Monitor driver and vehicle performance throughout the day.
- Maintain accurate logs of deliveries, routes, and driver activities.
- Communicate effectively with drivers, providing instructions and updates.
- Resolve logistical issues and implement contingency plans as needed.
- Collaborate with warehouse and customer service teams for smooth operations.
- Assist in managing driver schedules and ensuring compliance with regulations.
- Promote safety awareness and adherence to transportation policies.
- Utilize dispatch software and GPS tracking systems.
- Minimum 2 years of experience in logistics, dispatching, or transportation.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal abilities.
- Proficiency in using dispatch and tracking software is a plus.
- Ability to multitask and prioritize in a fast-paced environment.
- High school diploma or equivalent; relevant certification preferred.
- Problem-solving skills and decision-making capabilities.
Logistics and Dispatch Coordinator
Posted 20 days ago
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Job Description
Key Responsibilities:
- Coordinate daily dispatch operations for a fleet of vehicles, ensuring efficient routing and timely deliveries.
- Assign drivers and vehicles for deliveries and pick-ups based on route optimization and service requirements.
- Track shipment progress in real-time, providing updates to clients and internal stakeholders.
- Communicate effectively with drivers, providing clear instructions, support, and addressing any on-road issues.
- Maintain accurate records of all dispatch activities, including delivery times, routes taken, and any discrepancies.
- Manage and maintain vehicle logs, ensuring compliance with company policies and regulatory requirements.
- Respond promptly to customer inquiries regarding shipment status and resolve any logistical challenges.
- Collaborate with warehouse and operations teams to ensure smooth loading and unloading processes.
- Identify opportunities to improve dispatch efficiency and reduce operational costs.
- Ensure adherence to safety protocols for all vehicle operations.
- Prepare reports on dispatch performance, including on-time delivery rates and operational efficiency metrics.
Qualifications:
- High school diploma or equivalent; further education in Logistics or Supply Chain Management is a plus.
- Minimum of 2 years of experience in logistics, dispatch, or a related transportation role.
- Strong understanding of route planning and optimization principles.
- Excellent organizational and time management skills.
- Proficiency in using dispatch software and tracking systems.
- Good communication and interpersonal skills, with the ability to interact effectively with drivers and clients.
- Ability to remain calm and make quick decisions under pressure.
- Familiarity with basic vehicle maintenance and safety procedures.
- Attention to detail and accuracy in record-keeping.