77 Diversity Training jobs in India

Training Facilitator

Confidential

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About the Job

We are changing the way people think about customer service—and we need your help!

We're seeking a Training Facilitator to deliver training modules and run classes for our team members.

Are you a leader with a passion for helping people learn This role is responsible for delivering training materials to our team members using creative teaching techniques. We're looking for a performance-driven individual who is eager to innovate and explore new opportunities for curriculum development.

As a Training Facilitator, You Will:
  • Provide training to new and existing employees
  • Develop and deliver training plans and curriculum to classes of up to 25 people
  • Use a variety of creative teaching techniques to enhance learning
  • Administer knowledge assessments to measure training effectiveness
  • Assist with quality assurance monitoring, feedback, and coaching
  • Maintain up-to-date reporting on training progress, effectiveness, and improvement areas
  • Stay informed of current client products and services
  • Interact with partners to communicate training environments, outcomes, and development opportunities
  • Manage and guide new Trainers and Training Facilitators
  • Travel internationally as required
As a Training Facilitator, You Have:
  • BS/BA in Education, Business Administration, or equivalent work experience (preferred)
  • Knowledge of adult learning principles and the ability to apply them to training content
  • 3+ years of previous contact center experience (preferred)
  • Experience in customer service training
  • Experience in coaching and mentoring individuals and teams
  • Understanding of modern training methods and tools
  • Familiarity with call center systems (ACD/IVR) and performance metrics
  • Strong verbal and written communication and presentation skills
  • Strong analytical and problem-solving skills
  • Ability to build rapport with clients and team members at all levels
  • Ability to multitask and perform effectively in a fast-paced environment
  • Motivation and ability to develop employees through positive reinforcement
  • Flexibility to adapt to change and innovation
  • Proficiency in MS Office tools (Word, Excel, PowerPoint)
  • Valid travel documents for international travel

Skills Required
Contact Center, Ms Office Tools, Customer Service Training
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Training Facilitator

Bengaluru, Karnataka IntouchCX

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**About IntouchCX**

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

**About the Job**

We are changing the way people think about customer service, and we need your help! We’re seeking a Trainer to deliver training modules and run classes for our team members.

Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.

**As a Training Facilitator, You Will**
- Provide training to new and existing employees
- Develop and deliver training plans and curriculum to classes of up to 25 people
- Develop and utilize a variety of creative teaching techniques
- Develops and administers knowledge assessment testing
- Assist with QA monitoring, feedback and coaching
- Maintain up-to-date reporting on training progress, effectiveness and improvements
- Stay informed of current client products and services
- Interact with partners, ensuring they understand the training environment, successes and opportunities for development
- Manage new Trainers and Training Facilitators
- International Travel is Required

**Requirements**:
**As a Training Facilitator, You Have**
- BS/BA in Education or Business Administration or equivalent work experience required
- Knowledge of adult learning principles and the ability to implement these principles into a training curriculum
- 3+ years previous contact center experience preferred
- Experience in customer service training
- Experience in coaching and mentoring
- Knowledge of existing and emerging training methods and tools
- Knowledge of call center systems, ACD/IVR and performance statistics
- Strong verbal and written communication skills, including presentation skills
- Strong analytical and problem solving skills
- Ability to build rapport with clients and interact with team members at various position levels
- Ability to multitask effectively and work in a fast paced environment
- Ability to develop employees through positive motivation
- Ability to adapt to change and innovation
- Ability to potentially travel
- Skills in MS Office programs (Word, Excel and PowerPoint)
- Valid travel documents for international travel
- Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws._
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Training Facilitator

Hyderabad, Andhra Pradesh IntouchCX

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Job Description

**About IntouchCX**

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

**About the Job**

We are changing the way people think about customer service, and we need your help! We’re seeking a Trainer to deliver training modules and run classes for our team members.

Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.

**As a Training Facilitator, You Will**
- Provide training to new and existing employees
- Develop and deliver training plans and curriculum to classes of up to 25 people
- Develop and utilize a variety of creative teaching techniques
- Develops and administers knowledge assessment testing
- Assist with QA monitoring, feedback and coaching
- Maintain up-to-date reporting on training progress, effectiveness and improvements
- Stay informed of current client products and services
- Interact with partners, ensuring they understand the training environment, successes and opportunities for development
- Manage new Trainers and Training Facilitators
- International Travel is Required

**Requirements**:
**As a Training Facilitator, You Have**
- BS/BA in Education or Business Administration or equivalent work experience required
- Knowledge of adult learning principles and the ability to implement these principles into a training curriculum
- 3+ years previous contact center experience preferred
- Experience in customer service training
- Experience in coaching and mentoring
- Knowledge of existing and emerging training methods and tools
- Knowledge of call center systems, ACD/IVR and performance statistics
- Strong verbal and written communication skills, including presentation skills
- Strong analytical and problem solving skills
- Ability to build rapport with clients and interact with team members at various position levels
- Ability to multitask effectively and work in a fast paced environment
- Ability to develop employees through positive motivation
- Ability to adapt to change and innovation
- Ability to potentially travel
- Skills in MS Office programs (Word, Excel and PowerPoint)
- Valid travel documents for international travel
- Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws._
This advertiser has chosen not to accept applicants from your region.

Training Facilitator (India)

Bengaluru, Karnataka Vimeo

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Job Description

We are looking for a Training Facilitator with a background in instructional design to prepare, coordinate and evaluate educational programs for our Global Customer Support Organization!

Training Facilitator responsibilities include designing team and individual courses, maintaining records of curriculum and materials and gathering feedback on the quality of training from trainees, instructors and managers. To be successful in this role, you should be familiar with various educational techniques for different roles and skill sets.

Ultimately, you will ensure our work environment helps employees develop their skills and fosters career advancement!

**What you'll do**:

- Facilitate virtual and in-person training on Vimeo Product Support responsibilities, procedures, customer service principles, and the use of current software programs
- Be accountable for a quality program and identify opportunities for continuous improvement
- Spend time on routes engaging in on-the-job training including modelling quality service, coaching, and directing the work of Vimeo Product Support
- Develop and maintain instructional materials, training agendas, and on-the-job training resources
- Collect learner feedback on training content, methods, and delivery and present findings to the corporate Training Manager
- Use the company LMS to enrol learners, maintain documentation, track attendance, and measure progress
- Proactively identify and help curate new content to meet evolving training needs
- Maintain employee satisfaction and learning program feedback with courtesy and respect

**Skills and knowledge you should possess**:

- Bachelor's Degree or equivalent
- 3+ years of Customer Support Experience
- 1+ Training Facilitation
- Strong presentation skills
- Excellent verbal and written communication skills
- Experience with effective learning and development methods
- Ability to explain difficult concepts in a clear and easy-to-understand way
- Great instincts for how to represent Vimeo publicly

Vimeo (NASDAQ: VMEO) is the world's leading all-in-one video software solution. Our platform enables any professional, team, and organization to unlock the power of video to create, collaborate and communicate. We proudly serve our growing community of over 260 million users — from creatives to entrepreneurs to the world's largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.
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HR & Training Executive

Pune, Maharashtra Marriott

Posted 3 days ago

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Job Description

**Additional Information**
**Job Number** 25119844
**Job Category** Human Resources
**Location** Courtyard Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Human Resources Coordinator**
Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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HR & Training Executive

Marriott International

Posted today

Job Viewed

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Job Description

Human Resources Coordinator

Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (., interview documents, I-9's).

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or . equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

This advertiser has chosen not to accept applicants from your region.

Marine HR – Training | Mumbai

Mumbai, Maharashtra Confidential

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Job Description

? Hiring: Marine HR – Training | Mumbai

We're looking for a Marine HR – Training professional to coordinate training activities for ship staff and support navigation audits and compliance.

? Location: Mumbai

? Experience: Relevant marine HR/training background

? Key Responsibilities:

- Manage vessel training schedules (Videotel, audits, surveys)

- Update navigation audit records & ensure timely closures

- Prepare reports for MR, TMSA & BP audits

- Maintain training expenses and database for audits

- Share monthly training analysis reports

? Skills Required:

- Strong coordination & communication

- Proficient in Excel & database handling

- Familiar with marine training systems & audit workflows

? Apply at: (HIDDEN TEXT)

? WhatsApp:


Skills Required
Leader, Communication
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HR Training Coordinator - MBA & BBA

Vijayawada, Andhra Pradesh The Golden Rise

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Company Overview: The Golden Rise, located in Hyderabad's vibrant Gachibowli district, is a premier talent outsourcing firm. We specialize in connecting skilled professionals with top multinational corporations and innovative startups, fostering career growth and organizational success.

Position Summary: We are seeking a proactive and detail-oriented HR Training Coordinator to support our learning and development initiatives. This role is ideal for MBA & BBA graduates who are passionate about employee training, skill development, and HR operations.

Key Responsibilities:

Training Program Management: Assist in planning, organizing, and coordinating employee training programs.

Content Development: Support the creation of training materials, presentations, and learning resources.

Logistics Coordination: Arrange training schedules, venues, and necessary equipment for smooth execution.

Employee Engagement: Communicate with employees to encourage participation and track attendance.

Assessment & Feedback: Collect feedback from participants and analyze training effectiveness.

Compliance & Records: Maintain training records, certifications, and compliance-related documentation.

Collaboration: Work closely with HR teams and trainers to align training programs with business goals.

Continuous Improvement: Identify opportunities to enhance training programs based on industry trends and feedback.

Qualifications:

  • MBA or BBA in Human Resources, Business Administration, or a related field.
  • Strong communication and organizational skills.
  • High attention to detail and ability to multitask.
  • Proficiency in MS Office and a willingness to learn HR tools.
  • Passion for employee learning and development.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and career advancement.
  • A supportive and dynamic work environment.
  • Comprehensive training and mentorship programs.
  • Please note, a small registration fee is required from applicants.

Location: Gachibowli, Hyderabad

Application Process: Interested candidates should apply by submitting their resume and a cover letter outlining their qualifications and interest in the HR Training Coordinator role at The Golden Rise's career portal.

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HR Training Coordinator - Contract Role

560001 Bangalore, Karnataka Yubi Group

Posted 439 days ago

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Job Description

Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it.

In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million.

In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance.

Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements.Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitizationSpocto - Debt recovery & risk mitigation platformCorpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises

So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore.

Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment.

At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story.

Key Responsibilities:

·    Working with TM / Learning team COE leads to support operational activities across programs around these tracks

·    Will partner with Zoho systems expert and liaise activities in support of launching learning and TM interventions 

·    Ensure smooth execution of communication , timely closure of logistics and information supporting tool support , program roll out and closure

·    Support build and development of playbooks on confluence

Requirements Bachelor's or master’s degree in human resources, Business Administration or a related fieldMinimum of 1-3 years of experience in Learning or a related fieldExcellent verbal and written communication skills 
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Dy Manager – HR Training & Development (Hospital)

Bengaluru, Karnataka Hire Xpert

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The Deputy / Assistant Manager HR Training & Development & Operations will play a dual role in driving employee learning and managing core HR processes. The position involves designing, implementing, and tracking learning initiatives that enhance competency, compliance, and patient care standards, while also contributing to HR operations and employee engagement. The role requires collaboration across clinical and non-clinical teams to support a culture of continuous development of the Hospital.


Key Responsibilities:


Conduct training needs analysis across clinical and non-clinical departments


Plan and execute induction, soft skills, patient care, compliance, and job-specific training programs


Coordinate with internal trainers and external facilitators for training delivery


Maintain and update training records, attendance, and feedback (via LMS or manually)


Ensure adherence to statutory and accreditation-related training requirements (e.g., NABH, POSH, Fire Safety)


Evaluate training effectiveness and implement improvements


Drive communication around training calendars, employee learning opportunities, and internal campaigns


Support HR operations as needed including employee engagement, HR reporting, and audits


Contribute to leadership development and staff retention initiatives


Key Skills & Competencies:


Strong facilitation, coordination, and interpersonal communication skills


Familiarity with hospital processes, HR policies, and compliance protocols


Ability to manage multiple training projects and operational HR responsibilities independently


Proficiency in MS Office (Excel, PowerPoint, Word); basic knowledge of LMS or digital learning tools


Qualifications:


Graduate in Human Resources, Psychology, or a related field


MBA in HR or PG Diploma in Training & Development / L&D (preferred)


Certifications in training, facilitation, or instructional design (desirable)

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