387 Division Manager jobs in India
Rooms Division Manager
Pune, Maharashtra
Hyatt
Posted today
Job Viewed
Job Description
**Description:**
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.
**Qualifications:**
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-MH-Pune
**Organization:** Hyatt Pune
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** PUN002174
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.
**Qualifications:**
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-MH-Pune
**Organization:** Hyatt Pune
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** PUN002174
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Rooms Division Manager
Marriott
Posted 3 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25126183
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India, 249175VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Room Operations Team**
- Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Verifies that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
**Managing Property Rooms Operations Function(s)**
- Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
- Performs other duties, as assigned, to meet business needs.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Understands the brand's service culture.
- Provides excellent customer service by being readily available/approachable for all guests.
- Strives to continually improve guest and employee satisfaction.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Verifies that all team members meet or exceed all hospitality requirements.
**Managing Profitability**
- Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
- Verifies that a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Strives to maximize the financial performance of the department.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Verifies that orientations for new team members are thorough and completed in a timely fashion.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Celebrates successes and publicly recognizes the contributions of team members.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number** 25126183
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India, 249175VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Room Operations Team**
- Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Verifies that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
**Managing Property Rooms Operations Function(s)**
- Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
- Performs other duties, as assigned, to meet business needs.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Understands the brand's service culture.
- Provides excellent customer service by being readily available/approachable for all guests.
- Strives to continually improve guest and employee satisfaction.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Verifies that all team members meet or exceed all hospitality requirements.
**Managing Profitability**
- Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
- Verifies that a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Strives to maximize the financial performance of the department.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Verifies that orientations for new team members are thorough and completed in a timely fashion.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Celebrates successes and publicly recognizes the contributions of team members.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Rooms Division Manager
Goa, Goa
Hyatt
Posted 3 days ago
Job Viewed
Job Description
**Description:**
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Rooms Division Manager assists the General Manager in ensuring the smooth and efficient running of all operational aspects of the Rooms Division and in ensuring that the various departments are run according to the standards set for the brand in general and the hotel specifically.
**Qualifications:**
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Rooms Division Manager or
Front Office / Housekeeping Manager. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-Goa
**Organization:** Ronil
**Job Level:** Full-time
**Job:** Guest Service Operations
**Req ID:** GOA001153
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Rooms Division Manager assists the General Manager in ensuring the smooth and efficient running of all operational aspects of the Rooms Division and in ensuring that the various departments are run according to the standards set for the brand in general and the hotel specifically.
**Qualifications:**
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Rooms Division Manager or
Front Office / Housekeeping Manager. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-Goa
**Organization:** Ronil
**Job Level:** Full-time
**Job:** Guest Service Operations
**Req ID:** GOA001153
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
2
Room Division Manager
Thrissur, Kerala
GREATBELL HR Consultancy Services PVT LTD
Posted today
Job Viewed
Job Description
Company Overview
GREATBELL HR Consultancy Services PVT LTD is a specialized firm offering extensive services in technical and hospitality manpower recruitment. We exclusively collaborate with around 500 companies across India. With our headquarters in Cochin, Kerala, we are a small yet robust organization belonging to the Human Resources Services industry. For more information, please visit our website at .
Job Overview
We are seeking a Senior Room Division Manager with 7 to 10 years of work experience for a full-time position in Thrissur, Palakkad district, Kottayam, Kozhikode, Ernakulam, or Idukki. The candidate will oversee and coordinate operations of the hotel's front office, housekeeping, and guest service departments to ensure high standards of hospitality and organizational profitability.
Qualifications and Skills
- Overseeing and coordinating the operations of a hotel's front office, housekeeping, and guest service department (Mandatory skill).
- Manage the cleaning and maintenance of guest rooms and public areas ensuring high standards of cleanliness and hygiene (Mandatory skill).
- Analyzing reservation trends, implementing pricing strategies, and working with the revenue manager to maximize room revenue (Mandatory skill).
- Oversee concierge, bell services and other guest-related services to ensure a positive guest experience.
- Managing all types of reservations including individual and group bookings, ensuring accuracy and efficiency in the booking process.
- Maximizing profitability by optimizing pricing, managing inventory, and analyzing market trends.
- Strong leadership skills to mentor and guide staff while fostering a collaborative environment.
- Excellent communication skills to effectively interact with guests, staff, and management.
Roles and Responsibilities
- Lead and manage the front office, housekeeping, and guest service operations ensuring cohesive functionality.
- Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
- Monitor daily operations and ensure adherence to company policies and standards.
- Collaborate with the revenue manager to apply dynamic pricing strategies and optimize room inventory.
- Supervise housekeeping tasks, ensuring guest rooms and public areas maintain exceptional cleanliness.
- Analyze market trends and reservation data to make data-driven decisions for pricing and promotions.
- Coordinate with the concierge and bell services to enhance overall guest experience and expectations.
- Ensure all bookings are handled accurately and efficiently, maintaining high levels of service quality.
This advertiser has chosen not to accept applicants from your region.
3
Division Manager/Head
Thiruvananthapuram, Kerala
CONNECTING 2 WORK
Posted today
Job Viewed
Job Description
Responsibilities:
Division Manager Requirements:
This advertiser has chosen not to accept applicants from your region.
4
Rooms Division Manager
Goa, Goa
Hyatt Corporation
Posted today
Job Viewed
Job Description
Rooms Division Manager
jdv by Hyatt Ronil IN - GoaGuest Service OperationsAssistant DirectorFull-timeReq ID: GOA001153Summary
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Rooms Division Manager assists the General Manager in ensuring the smooth and efficient running of all operational aspects of the Rooms Division and in ensuring that the various departments are run according to the standards set for the brand in general and the hotel specifically.
Qualifications
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Rooms Division Manager or
Front Office / Housekeeping Manager. Good problem solving, administrative and interpersonal skills are a must.
This advertiser has chosen not to accept applicants from your region.
5
Division Manager/Head
Kollam, Kerala
CONNECTING 2 WORK
Posted today
Job Viewed
Job Description
Responsibilities:
Division Manager Requirements:
This advertiser has chosen not to accept applicants from your region.
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6
Room Division Manager
Ooty, Tamil Nadu
GREATBELL HR Consultancy Services PVT LTD
Posted 4 days ago
Job Viewed
Job Description
Job Summary:
The Rooms Division Manager is responsible for managing the operational aspects of the Front Office, Housekeeping, Concierge, and Guest Services departments to ensure the highest standards of guest satisfaction. This role focuses on efficient room allocation, guest experience, staff supervision, and adherence to service and cleanliness standards.
Key Responsibilities: 1. Operations Oversight- Oversee the daily operations of the Front Office and Housekeeping departments.
- Ensure smooth guest check-in/check-out processes and overall service delivery.
- Monitor room occupancy, availability, and revenue optimization in coordination with the sales and reservations team.
- Coordinate closely with Maintenance for room readiness and upkeep.
- Maintain high standards of guest service and hospitality across departments.
- Resolve guest complaints and feedback promptly and professionally.
- Review guest feedback and implement service improvements as needed.
- Promote a guest-first culture throughout the Rooms Division.
- Recruit, train, and supervise front office agents, housekeeping supervisors, and other support staff.
- Prepare duty rosters and ensure optimal staffing levels.
- Conduct regular team briefings, performance evaluations, and skill development sessions.
- Prepare departmental budgets and control operational costs.
- Monitor departmental expenses and implement cost-effective strategies.
- Ensure effective inventory control for housekeeping supplies and amenities.
- Maintain reports on occupancy, revenue, guest feedback, and staffing.
- Ensure all rooms and public areas meet cleanliness and quality standards.
- Ensure safety, hygiene, and security compliance in line with hotel and local regulations.
- Uphold brand standards and service protocols across departments.
- Strong leadership and team management skills
- Excellent organizational and time management abilities
- Exceptional communication and interpersonal skills
- Knowledge of PMS (Property Management Systems) like Opera, IDS, or similar
- Deep understanding of front office and housekeeping operations
- Guest-centric attitude and problem-solving capabilities
- Financial acumen and budgeting skills
- Diploma in Hotel Management or Hospitality
- Minimum 57 years of experience in hotel operations, with at least 2 years in a managerial role
- Knowledge of housekeeping and front office processes
- Familiarity with hotel software systems and reporting tools
- Must be flexible to work in shifts, including weekends and holidays
- On-call availability for emergencies or guest-related concerns
Send resume to WA - 944628338 /
This advertiser has chosen not to accept applicants from your region.
7
Room Division Manager
Thrissur, Kerala
GREATBELL HR Consultancy Services PVT LTD
Posted 18 days ago
Job Viewed
Job Description
Company Overview
GREATBELL HR Consultancy Services PVT LTD is a specialized firm offering extensive services in technical and hospitality manpower recruitment. We exclusively collaborate with around 500 companies across India. With our headquarters in Cochin, Kerala, we are a small yet robust organization belonging to the Human Resources Services industry. For more information, please visit our website at .
Job Overview
We are seeking a Senior Room Division Manager with 7 to 10 years of work experience for a full-time position in Thrissur, Palakkad district, Kottayam, Kozhikode, Ernakulam, or Idukki. The candidate will oversee and coordinate operations of the hotel's front office, housekeeping, and guest service departments to ensure high standards of hospitality and organizational profitability.
Qualifications and Skills
- Overseeing and coordinating the operations of a hotel's front office, housekeeping, and guest service department (Mandatory skill).
- Manage the cleaning and maintenance of guest rooms and public areas ensuring high standards of cleanliness and hygiene (Mandatory skill).
- Analyzing reservation trends, implementing pricing strategies, and working with the revenue manager to maximize room revenue (Mandatory skill).
- Oversee concierge, bell services and other guest-related services to ensure a positive guest experience.
- Managing all types of reservations including individual and group bookings, ensuring accuracy and efficiency in the booking process.
- Maximizing profitability by optimizing pricing, managing inventory, and analyzing market trends.
- Strong leadership skills to mentor and guide staff while fostering a collaborative environment.
- Excellent communication skills to effectively interact with guests, staff, and management.
Roles and Responsibilities
- Lead and manage the front office, housekeeping, and guest service operations ensuring cohesive functionality.
- Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
- Monitor daily operations and ensure adherence to company policies and standards.
- Collaborate with the revenue manager to apply dynamic pricing strategies and optimize room inventory.
- Supervise housekeeping tasks, ensuring guest rooms and public areas maintain exceptional cleanliness.
- Analyze market trends and reservation data to make data-driven decisions for pricing and promotions.
- Coordinate with the concierge and bell services to enhance overall guest experience and expectations.
- Ensure all bookings are handled accurately and efficiently, maintaining high levels of service quality.
This advertiser has chosen not to accept applicants from your region.
8
Rooms Division Manager - F
Hyderabad, Andhra Pradesh
Dolphin Hotels Private Limited Ramoji Film City
Posted today
Job Viewed
Job Description
- A female candidate with 3 year Bachelor's degree / 3 year Diploma in Hospitality Management is preferred
- RDM will be responsible for overseeing the front office and housekeeping departments, ensuring exceptional guest experiences, and maximizing operational efficiency and profitability.
- Lead and manage the front office and housekeeping teams, setting performance standards and fostering a culture of excellence
- Develop and implement strategies to enhance guest satisfaction and loyalty
- Oversee room inventory management and pricing strategies to maximize revenue
- Monitor and analyze key performance indicators, making data-driven decisions to improve operations
- Ensure compliance with all company policies, local regulations, and industry standards
- Collaborate with other department heads to maintain seamless hotel operations
- Handle guest complaints and resolve issues promptly and professionally
- Develop and manage departmental budgets, controlling costs while maintaining service quality
- Implement and maintain quality control systems for all room division operations
- Stay updated on industry trends and implement innovative practices to improve guest experiences
- Proficiency in hotel management systems and revenue management techniques
- Experience with implementing and maintaining quality control systems
- Strong financial acumen with experience in budgeting and cost control
- Excellent problem-solving skills and ability to make quick, effective decisions
- Demonstrated ability to deliver exceptional customer service and handle guest relations
- In-depth knowledge of hospitality industry standards and best practices
- Flexibility to work varying shifts, including weekends and holidays, as required
Pre-requisites to apply:
- Minimum 10 years of experience in hotel management, with a focus on front office and housekeeping operations
- Proven Track record of leadership and team management in a hospitality setting
This advertiser has chosen not to accept applicants from your region.
9