497 E Commerce Director jobs in India

Job Title: E-commerce Director

Location: Sector 63, Noida (Onsite Only)

Shift Timings: 12pm to 9pm IST

Position Overview:

We are seeking a highly motivated and experienced Director of E-commerce to spearhead our ecommerce businesses. The ideal candidate should possess min 8 years of proven experience in the e-commerce industry, including expertise in managing platforms like Amazon, Shopify, Walmart, etc. The candidate must have specific experience with Amazon USA/UK/CA/EU and other Amazon marketplaces globally, with a strong attention to detail, growth strategies, and team management skills.

Key Responsibilities:

• Lead and execute the e-commerce strategy, driving revenue growth and market expansion.
• Oversee and manage all aspects of e-commerce operations and platforms, including USA/UK/CA/EU and other Amazon marketplaces.
• Develop and implement growth strategies, optimizing sales, and ensuring effective marketplace management.
• Lead a team of Amazon account managers, PPC managers, brand managers, and other relevant team members.
• Monitor and analyze market trends, customer behavior, and competitor activities to identify opportunities.
• Collaborate with cross-functional teams to ensure seamless execution of e-commerce strategies.
• Drive the development of new initiatives and innovative marketing campaigns to boost brand visibility and sales.
• Ensure a strong online presence with a focus on customer experience and brand consistency.
• Provide regular reports and performance analysis to the executive team.

Requirements:

• Bachelor's degree in business administration, Marketing, or related field. Master's degree is a plus.
• More than 10 years of experience in in managing and growing e-commerce teams, fostering collaboration, and productivity.
• Progressive experience in the e-commerce industry, specifically managing Amazon platforms across multiple regions.
• Proven track record in driving e-commerce growth and achieving sales targets
• Exceptional communication, leadership, and problem-solving skills.
• Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities.
• Experience in the beauty and cosmetics industry is preferred but not required.

Job Types: Full-time, Permanent

Pay: ₹1,500, ₹2,400,000.00 per year

Benefits:

• Provident Fund

Ability to commute/relocate:

• Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

• What is your Current CTC & Notice Period?
• What is your expected CTC?
• Are you comfortable with 12pm to 9pm IST shift?

Experience:

• team management: 5 years (Required)
• Amazon IN/CA/EU/USA/UK: 5 years (Required)
• Shopify: 5 years (Required)
• Cosmetics/personal/ beauty industry: 3 years (Required)
• D2C Brands: 3 years (Required)

Work Location: In person

Role Overview

The E-commerce Manager will be responsible for driving the company’s online sales and digital retail strategy. This role involves managing day-to-day e-commerce operations, enhancing customer experience, optimizing product listings, and leading initiatives that improve sales performance across online platforms (own website, and marketplaces). The E-commerce Manager will act as the bridge between technology, marketing, and operations to ensure seamless digital retail growth.

Key Responsibilities

Strategy & Business Growth

• Develop and execute the e-commerce business plan aligned with retail objectives.
• Identify growth opportunities through online channels, digital marketing, and partnerships.
• Drive customer acquisition, retention, and loyalty programs through online platforms.

Platform & Operations Management

• Manage day-to-day operations of the company’s e-commerce website and marketplace channels (Amazon, Myntra, Ajio, etc.).
• Oversee product catalogue management, pricing strategy, promotions, and inventory coordination.
• Ensure seamless order processing, logistics, and timely delivery in coordination with supply chain teams.

Customer Experience & Engagement

• Optimize website navigation, content, and user experience to increase conversions.
• Monitor customer feedback, reviews, and complaints to drive improvements.
• Work with customer service teams to ensure prompt resolution of online queries.

Marketing & Analytics

• Collaborate with the marketing team to plan and execute digital campaigns, SEO/SEM, influencer marketing, and social commerce.
• Track and analyze sales performance, website traffic, conversion rates, and ROI of online campaigns.
• Use data-driven insights to refine e-commerce strategies and enhance customer journey.

Team & Stakeholder Management

• Lead and mentor the e-commerce team, ensuring alignment with overall retail strategy.
• Coordinate with IT, logistics, merchandising, finance, and marketing teams for smooth operations.
• Build partnerships with marketplace account managers and technology vendors.

Key Skills & Competencies

• Strong understanding of e-commerce platforms (Shopify, Magento, etc.) and marketplace operations.
• Knowledge of SEO, SEM, digital marketing, and analytics tools (Google Analytics, Meta Ads Manager).
• Excellent leadership, communication, and project management skills.
• Strong analytical mind-set with the ability to interpret data and drive actionable insights.
• Customer-first approach with focus on user experience and digital innovation.

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, E-commerce, or related field (MBA preferred).
• 5–8 years of experience in e-commerce, preferably within the retail sector.
• Proven track record of scaling online sales and managing marketplace relationships.
• Hands-on experience in managing e-commerce platforms, campaigns, and operations.

Key Performance Indicators (KPIs)

• Online sales revenue and growth rate.
• Conversion rate optimization (CRO).
• Customer acquisition cost (CAC) & Lifetime Value (LTV).
• Marketplace performance (sell-through rate, ratings, and reviews).
• Website traffic and digital engagement metrics.
• On-time order fulfilment and customer satisfaction scores.

About the Company:

Performics is India's largest performance marketing agency. We offer a range of digital marketing services including Paid Media, Organic Content and SEO, eCommerce, Digital Branding, Programmatic and Analytics. We are known for consistently delivering high-impact results and creating sustainable digital growth for brands in various industries, including BFS, Insurance, Consumer & Packaged Goods, OTT, Telecom, Travel, and New-age Startups. We are part of Publicis Groupe, the world’s second largest marketing and communications company with 95+ years of consistent track record.

Job Profile

Strategic Account Leadership:

• Possess 5-7+ years of experience in managing end-to-end advertising accounts across Amazon, Flipkart, Blinkit, Instamart, Zepto, Myntra, Nykaa, Tata1MG etc.
• Comprehensive knowledge of Amazon, Flipkart, and other ecommerce platforms to help brands navigate growth opportunities effectively.
• Serve as the primary point of contact for client relationships, ensuring alignment with their goals and delivering impactful outcomes.
• Lead monthly, quarterly business planning, review meetings, and Annual Operating Plan (AOP) discussions to achieve client objectives.

Campaign and Account Oversight:

• Guide the team in planning, creating, and executing paid media strategies tailored to client needs.
• Oversee overall account performance, ensuring campaigns are optimized to achieve key performance indicators (KPIs) such as reach, conversions, and profitability.

New Business Development:

• Conduct research to analyze category trends, competitive landscape, market size, and growth potential.
• Lead comprehensive brand audits to identify challenges, gaps, and growth opportunities in current setups.
• Develop customized strategies and actionable plans to address these challenges and achieve sustainable business growth for clients.

Data-Driven Decision Making:

• Perform detailed analysis of ecommerce and business data to uncover insights, identify risks, and capitalize on opportunities for growth.

Team Leadership and Mentorship:

• Facilitate onboarding processes to ensure smooth integration of new team members into the organization.
• Mentor and manage Managers, enabling them to upskill and take on leadership responsibilities for account management.

Ecommerce Best Practices:

• Stay abreast of platform trends, advancements in ecommerce, and evolving consumer behavior to drive innovation.
• Recommend and implement best practices to improve market share, enhance conversion rates, and maximize brand performance.

Key attributes:

• Curiosity to learn & grow in a fast-paced environment.
• Agile & proactive when suggesting ideas or brainstorming with team/client.
• Ability to take ownership & working with brands & Ecommerce platforms.
• Upskilling constantly to keep up with the industry trends & updates.
• Familiarity with API integration and technical experience is an added advantage.

At Karwan, we’re on a mission to make tech accessories that are stylish, functional, and enhance everyday life. We design and manufacture sleek, durable mobile cases, MagSafe accessories, and tech gear that are built to withstand real-world use. Trusted by over 10 Lakh people across India, Karwan is known for its focus on clean design, smart functionality, and premium feel. Our products cater to users of leading smartphone brands like iPhone, Samsung, and OnePlus, among others.

This is a full-time on-site role for an Ecommerce Sales Manager, based in New Delhi. The Ecommerce Sales Manager will oversee all aspects of the ecommerce business including customer experience, sales initiatives, and operational strategy. Key responsibilities include managing online sales platforms, developing and executing sales strategies, monitoring sales performance, and coordinating with marketing and logistics teams. The role also involves analyzing market trends, conducting sales forecasting, and optimizing the online sales funnel to ensure maximum effectiveness.

• Experience in ecommerce sales, and managing online sales platforms
• Skills in developing sales strategies and sales forecasting
• Familiarity with customer experience optimization and operational strategy
• Ability to analyze market trends and implement effective sales initiatives
• Excellent communication and team coordination skills
• Proficiency in digital marketing and marketing automation tools is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field

Job Description: E-Commerce Manager (Remote)

Compensation: $1,500 $2,000 USD/month (depending on experience)

Location: Remote (Overseas applicants welcome)

Type: Full-time

We are seeking an experienced, hands-on, and highly technical E-Commerce Manager to oversee and grow our online sales operations across multiple channels. The ideal candidate is a strategic leader and problem-solver with deep experience in marketplaces, Shopify, digital advertising, and team management.

This is a senior-level role where youll manage outsourced staff, ensure smooth daily operations, and directly impact growth across Amazon, Shopify, Wayfair, Home Depot, Walmart, and more.

Key Responsibilities

Team & Leadership

• Manage a team of outsourced employees: assign tasks, set deadlines, and monitor productivity.
• Provide guidance, training, and feedback to improve team performance.
• Report inefficiencies and propose solutions to senior management.
• Maintain accountability and enforce company standards.

E-Commerce Operations

• Oversee all sales channels via Shopify and ChannelAdvisor/Rithum (or similar tools).
• Ensure product listings, pricing, and content are accurate and optimized.
• Manage and grow accounts across Amazon, Wayfair, Walmart, Home Depot, eBay, and other marketplaces.
• Track compliance with marketplace rules and ensure smooth operations.

Advertising & Growth

• Plan, manage, and optimize Google, Meta, TikTok, and Shopify ad campaigns.
• Audit ad spend and improve ROI/ROAS across channels.
• Identify new growth opportunities and marketplace expansions.
• Deliver weekly and monthly performance reports with insights and recommendations.

Data & Reporting

• Build and maintain dashboards (Excel, Power BI, AI tools) for sales, ad performance, and profitability.
• Map sales to campaigns and analyze performance drivers.
• Monitor platform-specific KPIs (pricing, penalties, returns, category growth).
• Turn raw data into actionable insights and strategies.

Product & Merchandising Strategy

• Optimize product catalogs and run A/B tests on listings, images, and pricing.
• Track competitor activity and benchmark MSRPs.
• Analyze seasonal demand and identify top-performing SKUs.
• Recommend strategies for product positioning and merchandising.

Skills & Qualifications

• Proven experience as an E-Commerce Manager / Account Manager across multiple marketplaces.
• Strong leadership skills, with experience managing remote or outsourced teams.
• Advanced knowledge of Shopify (store creation, design, integrations, optimization).
• Proficiency with ChannelAdvisor or other multi-channel management tools.
• Hands-on experience with Amazon, Wayfair, Walmart, Home Depot, eBay, etc.
• Expertise in digital advertising (Google Ads, Meta Ads, TikTok Ads, Shopify Ads).
• Strong analytical and reporting skills: Excel, Power BI, and data visualization.
• Comfortable with APIs, integrations, and technical troubleshooting.
• Excellent communication skills in English (written & spoken).
• Highly organized, detail-oriented, and able to manage multiple accounts simultaneously.