622 E Commerce Operations jobs in India
E-commerce Operations
Surat, Gujarat
SBJ COLLECTIONS
Posted today
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Job Description
Full job description
**We are seeking a highly organized and detail-oriented individual to manage and oversee daily operations related to inventory handling, product stock-in and stock-out processes, and pickup and return supervision.**
**Requirements**:
1-2 Years of working experience in Ecommerce field.
**- Handle stock-in and stock-out entries in inventory management systems.**
- **Order Processing and dispatch**
**-Coordinate order processing, packing, and dispatch for online orders.**
**-Supervise pickup scheduling with courier partners and manage reverse logistics (returns).**
**-Coordinate with logistics partners to ensure on-time pickups and deliveries.**
- **Knowledge of Excel and Desktop.**
**-Assist other team members and departments as needed to ensure smooth e-commerce operations.**
- **Ecommerce Back Office Support.**
**Pay: ₹15,000.00 - ₹0,000.00 per month**
Schedule:
Morning shift
**Monday to Saturday(09:30 AM to 8:00 PM) and Sunday(9:30 to 1:30)**
Education: Bachelor's (preferred)
Experience: total work: 1 year (preferred)
Location: Surat, Gujarat (preferred)
**Job Types**: Full-time, Permanent
Pay: ,000.00 - ,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
**We are seeking a highly organized and detail-oriented individual to manage and oversee daily operations related to inventory handling, product stock-in and stock-out processes, and pickup and return supervision.**
**Requirements**:
1-2 Years of working experience in Ecommerce field.
**- Handle stock-in and stock-out entries in inventory management systems.**
- **Order Processing and dispatch**
**-Coordinate order processing, packing, and dispatch for online orders.**
**-Supervise pickup scheduling with courier partners and manage reverse logistics (returns).**
**-Coordinate with logistics partners to ensure on-time pickups and deliveries.**
- **Knowledge of Excel and Desktop.**
**-Assist other team members and departments as needed to ensure smooth e-commerce operations.**
- **Ecommerce Back Office Support.**
**Pay: ₹15,000.00 - ₹0,000.00 per month**
Schedule:
Morning shift
**Monday to Saturday(09:30 AM to 8:00 PM) and Sunday(9:30 to 1:30)**
Education: Bachelor's (preferred)
Experience: total work: 1 year (preferred)
Location: Surat, Gujarat (preferred)
**Job Types**: Full-time, Permanent
Pay: ,000.00 - ,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
0
E-commerce Operations Manager
800001 Patna, Bihar
₹700000 Annually
WhatJobs
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We are seeking a dynamic and results-oriented E-commerce Operations Manager to lead and optimize our online sales channels from a remote-first position. This role is crucial for ensuring a seamless and efficient customer experience across all digital platforms. The successful candidate will be responsible for overseeing all aspects of e-commerce operations, including inventory management, order fulfillment, shipping logistics, and customer service. You will develop and implement strategies to enhance website performance, improve conversion rates, and drive online revenue growth. Key responsibilities include managing relationships with third-party logistics providers, monitoring website analytics to identify trends and areas for improvement, and staying abreast of the latest e-commerce technologies and best practices. You will collaborate closely with marketing, sales, and IT teams to ensure cohesive online strategies and efficient operational execution. This position requires a strong understanding of e-commerce platforms, CRM systems, and supply chain management principles. Exceptional problem-solving skills, a keen eye for detail, and the ability to manage multiple priorities in a fast-paced, remote environment are essential. The ideal candidate will possess excellent leadership qualities, strong analytical skills, and a proven ability to drive operational excellence. If you are passionate about e-commerce and thrive in a fully remote setting, contributing to the success of a growing online business, we encourage you to apply. This is an opportunity to shape the future of our online presence and deliver outstanding results.
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1
E-commerce Operations Manager
160001 Chandigarh, Chandigarh
₹65000 Annually
WhatJobs
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Job Description
Our client is seeking a results-oriented and highly organized E-commerce Operations Manager to lead our fully remote operations. This role is critical to ensuring the smooth and efficient functioning of our online sales channels, from inventory management and order fulfillment to customer service and website maintenance. You will be responsible for optimizing our e-commerce processes, driving sales growth, and enhancing the overall customer experience. The ideal candidate possesses a strong understanding of e-commerce platforms, supply chain logistics, and digital marketing principles, along with exceptional leadership and analytical skills. As a remote-first company, we offer a dynamic work environment where you can leverage your expertise to make a significant impact on our business success.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of e-commerce operations, including website management, order processing, and fulfillment.
- Develop and implement strategies to improve website performance, conversion rates, and customer satisfaction.
- Manage inventory levels and coordinate with suppliers and logistics partners to ensure timely stock replenishment.
- Optimize shipping and logistics processes to ensure efficient and cost-effective delivery.
- Monitor website performance and identify technical issues, coordinating with development teams for resolution.
- Analyze sales data, customer behavior, and market trends to identify growth opportunities.
- Manage customer service operations, ensuring timely and effective resolution of inquiries and issues.
- Develop and manage the e-commerce budget, controlling operational costs.
- Stay current with e-commerce best practices, emerging technologies, and competitor activities.
- Collaborate with marketing teams to align operational strategies with promotional campaigns.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Lead and mentor the remote operations team, fostering a culture of efficiency and customer focus.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations management, with a proven track record of success.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related technologies.
- Experience with inventory management systems, order fulfillment processes, and third-party logistics (3PL).
- Strong analytical skills with proficiency in e-commerce analytics tools (e.g., Google Analytics).
- Excellent understanding of digital marketing principles and customer journey optimization.
- Strong leadership, communication, and problem-solving abilities.
- Ability to manage multiple projects and prioritize effectively in a remote setting.
- Familiarity with CRM systems and customer service best practices.
This advertiser has chosen not to accept applicants from your region.
2
E-commerce Operations Manager
395001 Surat, Gujarat
₹70000 month
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Job Description
Our client is seeking a highly organized and experienced E-commerce Operations Manager to oversee and optimize all aspects of their online retail operations. This hybrid role requires a strategic individual who can manage day-to-day e-commerce activities while contributing to the long-term growth of the business. You will be responsible for ensuring a seamless customer experience from browsing to delivery. Key responsibilities include managing the e-commerce platform, optimizing website performance, overseeing inventory management, processing orders efficiently, and coordinating with logistics partners for timely shipping and delivery. You will also play a crucial role in developing and implementing strategies to improve conversion rates, reduce cart abandonment, and enhance customer satisfaction. The ideal candidate will have a deep understanding of e-commerce best practices, strong analytical skills to interpret sales data and website analytics, and experience with various e-commerce platforms and tools. You will collaborate closely with marketing, sales, and customer service teams to ensure a cohesive brand message and a positive customer journey. Experience in managing a team, leading process improvements, and staying current with e-commerce trends and technologies is essential. This role offers an exciting opportunity to drive significant impact in a rapidly evolving digital landscape. Responsibilities:
- Oversee the daily operations of the e-commerce platform, ensuring smooth functionality.
- Manage product listings, inventory levels, and order fulfillment processes.
- Optimize website performance, user experience, and conversion rates.
- Coordinate with logistics and shipping partners to ensure timely and cost-effective delivery.
- Develop and implement strategies to reduce cart abandonment and increase average order value.
- Analyze e-commerce data and generate reports on sales performance, website traffic, and customer behavior.
- Collaborate with marketing teams on promotional campaigns and digital advertising initiatives.
- Manage customer service inquiries related to online orders and deliveries.
- Identify and implement process improvements to enhance operational efficiency.
- Stay up-to-date with the latest e-commerce trends, technologies, and best practices.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in e-commerce operations management.
- Proven track record of successfully managing and growing online sales channels.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce reporting.
- Excellent analytical, problem-solving, and decision-making skills.
- Experience with inventory management systems and order fulfillment processes.
- Strong project management and organizational abilities.
- Effective communication and interpersonal skills.
- Ability to work both independently and collaboratively in a hybrid work environment.
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3
E-commerce Operations Specialist
800001 Patna, Bihar
₹40000 month
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Posted 1 day ago
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Job Description
Our client, a fast-growing e-commerce business located in Patna, Bihar, IN , is seeking a detail-oriented and proactive E-commerce Operations Specialist. This on-site role is crucial for ensuring the smooth and efficient day-to-day operations of their online sales channels. The ideal candidate will have a solid understanding of e-commerce platforms, inventory management, order fulfillment processes, and customer service best practices. You will be responsible for managing product listings, processing orders, coordinating with logistics partners, and resolving operational issues to ensure a seamless customer experience. This position requires someone who is organized, efficient, and passionate about delivering exceptional service in a dynamic online retail environment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and maintain product listings across various e-commerce platforms, ensuring accuracy of descriptions, pricing, and inventory levels.
- Process customer orders efficiently, from order placement to shipment confirmation.
- Coordinate with warehousing and logistics teams to ensure timely and accurate order fulfillment.
- Monitor inventory levels and liaise with suppliers to prevent stockouts or overstock situations.
- Handle customer inquiries and resolve issues related to orders, shipping, returns, and product information promptly and professionally.
- Process returns and exchanges according to company policy.
- Analyze sales data and operational metrics to identify trends and areas for improvement.
- Optimize website content and user experience for better conversion rates.
- Collaborate with the marketing team to support promotional activities and campaigns.
- Ensure compliance with all e-commerce platform policies and regulations.
- Assist in the evaluation and implementation of new e-commerce tools and technologies.
- Maintain a high level of customer satisfaction by providing excellent support.
- Generate daily, weekly, and monthly operational reports.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- Minimum of 2-3 years of experience in e-commerce operations, online retail, or a similar role.
- Proficiency in using e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and marketplaces (e.g., Amazon Seller Central, Flipkart Seller).
- Strong understanding of inventory management systems and order fulfillment processes.
- Excellent customer service skills, with the ability to handle inquiries and complaints effectively.
- Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting.
- Strong organizational and multitasking skills, with meticulous attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Good communication skills, both written and verbal.
- Familiarity with digital marketing concepts is a plus.
This advertiser has chosen not to accept applicants from your region.
4
E-commerce Operations Specialist
570001 Mysore, Karnataka
₹720000 Annually
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Posted 1 day ago
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Our client is seeking a meticulous and proactive E-commerce Operations Specialist to optimize their online sales channels from Mysuru, Karnataka, IN . This role is essential for ensuring a seamless and efficient customer experience, from order placement to final delivery. The ideal candidate will possess a strong understanding of e-commerce platforms, inventory management, order fulfillment, and customer service best practices. You will be responsible for managing product listings, ensuring accuracy of product information, pricing, and inventory levels across various online marketplaces. Key duties include monitoring order processing, coordinating with logistics partners for timely shipments, and managing returns and exchanges. The ability to analyze sales data, identify trends, and recommend strategies to improve conversion rates and customer satisfaction is crucial. Experience with e-commerce platforms such as Shopify, WooCommerce, or Magento, as well as marketplace integrations, is highly desirable. You will also play a role in optimizing website performance, improving user experience, and ensuring the technical integrity of the online store. Collaboration with marketing, customer support, and IT teams will be vital to ensure cohesive operations. We are looking for an individual with exceptional organizational skills, strong problem-solving abilities, and a keen eye for detail. A proactive approach to identifying and resolving operational issues is paramount. This position offers a significant opportunity to contribute to the growth and success of our online business by ensuring smooth and efficient operations.
Key Responsibilities:
Key Responsibilities:
- Manage and optimize product listings on e-commerce platforms.
- Ensure accuracy of product information, pricing, and inventory data.
- Monitor and manage order processing and fulfillment workflows.
- Coordinate with logistics providers for timely shipment and delivery.
- Handle returns, exchanges, and customer service inquiries related to operations.
- Analyze sales data and identify trends to improve conversion rates.
- Optimize website performance and user experience for e-commerce.
- Collaborate with marketing and customer support teams.
- Troubleshoot and resolve operational issues impacting the online store.
- Implement strategies to enhance customer satisfaction with the online shopping experience.
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Minimum of 3 years of experience in e-commerce operations.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Familiarity with online marketplace operations (e.g., Amazon, Flipkart).
- Strong understanding of inventory management and order fulfillment processes.
- Excellent analytical and problem-solving skills.
- Detail-oriented with strong organizational abilities.
- Good communication and interpersonal skills.
- Experience with CRM or customer service software is a plus.
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5
E-commerce Operations Lead
641001 Coimbatore, Tamil Nadu
₹70000 Annually
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Posted 1 day ago
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Our client is seeking an experienced E-commerce Operations Lead to drive efficiency and excellence across their online sales channels. This critical role will oversee the day-to-day operations of the e-commerce platform, ensuring a seamless customer experience from order placement to fulfillment. Responsibilities include managing inventory, coordinating logistics, optimizing website performance, and collaborating with marketing and customer service teams. This is a hybrid role, requiring regular engagement at the Coimbatore, Tamil Nadu, IN office while allowing for remote flexibility. The ideal candidate has a strong understanding of e-commerce workflows, exceptional organizational skills, and a data-driven approach to problem-solving.
Responsibilities:
Qualifications:
Responsibilities:
- Manage all aspects of the e-commerce operational workflow, including order processing, inventory management, and fulfillment.
- Ensure accurate and up-to-date product listings, pricing, and inventory levels on the e-commerce platform.
- Coordinate with third-party logistics providers to ensure timely and cost-effective shipping and delivery.
- Monitor website performance, identify technical issues, and work with the development team for timely resolution.
- Analyze sales data, website traffic, and customer behavior to identify areas for improvement.
- Develop and implement strategies to optimize the conversion funnel and reduce cart abandonment.
- Collaborate with the marketing team to align operational efforts with promotional campaigns.
- Manage customer service escalations and ensure prompt resolution of order-related issues.
- Implement and refine operational SOPs to enhance efficiency and scalability.
- Manage returns and exchanges processes efficiently.
- Stay informed about e-commerce best practices and emerging technologies.
- Track key performance indicators (KPIs) related to e-commerce operations and report on performance.
- Ensure compliance with all relevant e-commerce regulations and company policies.
- Identify and implement solutions to improve the customer journey and satisfaction.
- Contribute to the development and execution of the overall e-commerce strategy.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 4 years of experience in e-commerce operations, logistics, or a related field.
- Proven experience managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of inventory management, order fulfillment, and shipping processes.
- Excellent analytical, problem-solving, and project management skills.
- Proficiency in e-commerce analytics tools (e.g., Google Analytics).
- Strong communication and interpersonal skills.
- Ability to work effectively in a hybrid team environment.
- Detail-oriented with a focus on accuracy and efficiency.
- Experience with customer relationship management (CRM) systems is a plus.
- Adaptability to a fast-paced and evolving e-commerce landscape.
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6
E-commerce Operations Manager
226001 Lucknow, Uttar Pradesh
₹750000 Annually
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Posted 1 day ago
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Our client, a rapidly growing e-commerce enterprise, is seeking a meticulous and results-oriented E-commerce Operations Manager to oversee and optimize their online business operations in **Lucknow, Uttar Pradesh, IN**. This is an on-site role focused on ensuring seamless order fulfillment, inventory management, and enhancing the overall customer experience across all digital platforms.
As the E-commerce Operations Manager, you will be responsible for managing the day-to-day operations of the e-commerce business. This includes overseeing order processing, inventory control, warehouse management, shipping logistics, and customer service support. Your primary objective will be to improve operational efficiency, reduce costs, and enhance customer satisfaction through effective process management and the implementation of best practices.
Key responsibilities will include:
The ideal candidate will possess a Bachelor's degree in Business Administration, Supply Chain Management, or a related field. A minimum of 4-6 years of experience in e-commerce operations, supply chain management, or a similar role is required. Proven experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and inventory management software is essential. Strong analytical, problem-solving, and project management skills are crucial. Excellent communication and interpersonal skills are necessary for managing teams and collaborating with external partners. Experience in optimizing online sales funnels and enhancing customer experience is highly desirable. Our client is dedicated to creating a dynamic and supportive work environment, offering significant opportunities for professional growth and the chance to shape the future of their online business.
As the E-commerce Operations Manager, you will be responsible for managing the day-to-day operations of the e-commerce business. This includes overseeing order processing, inventory control, warehouse management, shipping logistics, and customer service support. Your primary objective will be to improve operational efficiency, reduce costs, and enhance customer satisfaction through effective process management and the implementation of best practices.
Key responsibilities will include:
- Managing the end-to-end e-commerce order fulfillment process, from order placement to delivery.
- Implementing and overseeing effective inventory management systems to ensure stock accuracy and availability.
- Coordinating with third-party logistics providers and shipping partners to ensure timely and cost-effective delivery.
- Monitoring website performance and ensuring a smooth customer journey from browsing to checkout.
- Developing and implementing strategies to reduce shipping costs and improve delivery times.
- Managing customer service operations, resolving inquiries, and addressing customer complaints promptly and professionally.
- Analyzing e-commerce sales data and operational metrics to identify areas for improvement.
- Implementing and maintaining high standards for product quality and presentation online.
- Collaborating with marketing and IT teams to support promotional campaigns and website enhancements.
- Ensuring compliance with e-commerce regulations and data privacy laws.
The ideal candidate will possess a Bachelor's degree in Business Administration, Supply Chain Management, or a related field. A minimum of 4-6 years of experience in e-commerce operations, supply chain management, or a similar role is required. Proven experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and inventory management software is essential. Strong analytical, problem-solving, and project management skills are crucial. Excellent communication and interpersonal skills are necessary for managing teams and collaborating with external partners. Experience in optimizing online sales funnels and enhancing customer experience is highly desirable. Our client is dedicated to creating a dynamic and supportive work environment, offering significant opportunities for professional growth and the chance to shape the future of their online business.
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7
E-commerce Operations Specialist
560001 Bangalore, Karnataka
₹60000 Annually
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Posted 1 day ago
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Job Description
Join our innovative and growing team as a fully remote E-commerce Operations Specialist, contributing to our online retail success from anywhere in Bengaluru, Karnataka, IN , or beyond. This role is central to ensuring a seamless and exceptional customer experience across our digital platforms. You will be responsible for managing the day-to-day operations of our e-commerce channels, including website content management, order processing, inventory synchronization, and customer inquiry resolution. The ideal candidate will have a keen eye for detail, a passion for e-commerce, and a strong understanding of online retail best practices. Key responsibilities include ensuring product listings are accurate, up-to-date, and optimized for search engines; processing and monitoring online orders, coordinating with fulfillment partners to ensure timely delivery; managing inventory levels across various platforms to prevent stockouts or overselling; and responding to customer inquiries and resolving issues promptly and professionally via email, chat, or phone. You will also assist in the analysis of sales data, website performance metrics, and customer feedback to identify areas for improvement and growth. A Bachelor's degree in Marketing, Business Administration, or a related field is a plus, along with at least 2 years of experience in e-commerce operations, digital marketing, or a related online retail role. Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and experience with order management systems (OMS) and inventory management software are essential. Strong written and verbal communication skills, excellent organizational abilities, and the capacity to manage multiple tasks effectively in a remote setting are required. If you are a proactive and adaptable individual looking to advance your career in the dynamic world of e-commerce, this remote opportunity is perfect for you. Become an integral part of our mission to deliver outstanding online shopping experiences.
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8
E-commerce Operations Manager
411001 Pune, Maharashtra
₹900000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a rapidly expanding online retail business, is seeking a highly experienced and detail-oriented E-commerce Operations Manager to lead their remote operations team. This is a fully remote position, offering the flexibility to work from anywhere. The ideal candidate will possess a strong understanding of e-commerce platforms, supply chain management, inventory control, and customer service excellence. You will be instrumental in optimizing online sales processes, ensuring efficient order fulfillment, and driving customer satisfaction to support our client's aggressive growth trajectory. This role requires exceptional organizational skills, a proactive approach, and the ability to manage a distributed team effectively.
Responsibilities:
Responsibilities:
- Oversee all day-to-day e-commerce operations, including website management, order processing, and fulfillment.
- Develop and implement strategies to optimize the online customer journey and enhance conversion rates.
- Manage inventory levels, forecasting demand, and coordinating with suppliers to ensure product availability.
- Ensure timely and accurate order fulfillment, coordinating with third-party logistics providers when necessary.
- Implement and maintain efficient shipping and returns processes.
- Monitor website performance, identify technical issues, and collaborate with development teams for resolutions.
- Develop and manage key performance indicators (KPIs) for e-commerce operations, tracking metrics such as conversion rate, average order value, and customer lifetime value.
- Manage customer service operations, ensuring prompt and satisfactory resolution of inquiries and issues.
- Analyze sales data and customer feedback to identify trends and opportunities for improvement.
- Stay up-to-date with e-commerce best practices, emerging technologies, and competitor activities.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 5-7 years of experience in e-commerce operations management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of inventory management, logistics, and supply chain principles.
- Excellent analytical, problem-solving, and decision-making skills.
- Demonstrated ability to manage remote teams and foster collaboration.
- Proficiency in e-commerce analytics tools and CRM software.
- Exceptional communication and interpersonal skills.
- Experience with digital marketing strategies is a plus.
This advertiser has chosen not to accept applicants from your region.
9