What Jobs are available for E Commerce Operations in India?
Showing 1304 E Commerce Operations jobs in India
E-commerce Operations Manager - Online Sales
Posted 2 days ago
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Job Description
Responsibilities:
- Oversee the day-to-day operations of the e-commerce platform, ensuring website functionality, performance, and uptime.
- Manage the entire order fulfillment cycle, from order placement to final delivery, optimizing for speed, accuracy, and cost-effectiveness.
- Develop and implement inventory management strategies to ensure optimal stock levels, minimize stockouts, and reduce carrying costs.
- Collaborate with warehouse and logistics partners to streamline receiving, picking, packing, and shipping processes.
- Monitor and analyze key e-commerce metrics, including conversion rates, average order value, customer acquisition cost, and customer lifetime value.
- Identify and resolve operational bottlenecks and inefficiencies within the e-commerce ecosystem.
- Implement and manage customer service protocols related to online orders, returns, and inquiries.
- Stay abreast of emerging e-commerce technologies and best practices, recommending and implementing improvements.
- Manage relationships with third-party e-commerce service providers and vendors.
- Ensure compliance with all relevant online sales regulations and data privacy policies.
- Develop and manage the e-commerce operations budget.
- Contribute to the development of new e-commerce features and functionalities.
- Generate regular reports on operational performance for senior management.
- Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, or a related field.
- Minimum of 4-6 years of experience in e-commerce operations, online retail management, or a closely related field.
- Proven experience managing and optimizing e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related technologies.
- Strong understanding of inventory management systems, warehouse operations, and logistics.
- Demonstrated ability to analyze complex data sets and translate insights into actionable operational improvements.
- Excellent problem-solving and critical-thinking skills.
- Experience with customer relationship management (CRM) systems and customer service best practices.
- Strong project management skills and the ability to manage multiple priorities simultaneously.
- Exceptional communication and interpersonal skills, comfortable working collaboratively in a remote team environment.
- Familiarity with digital marketing principles and their impact on e-commerce operations is a plus.
- Adaptability and a proactive approach to identifying and solving challenges in a fast-paced online retail environment.
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                    E commerce Operations Manager
Posted 10 days ago
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Job Description
Role Description
This is a full-time, on-site role located in Ahmedabad for an E-commerce Operations Manager. The role involves overseeing daily operations of the e-commerce platform, managing inventory and supply chain logistics, ensuring timely processing of orders, and coordinating with various teams to enhance customer experience. The E-commerce Operations Manager will also be responsible for analyzing sales data, optimizing product listings, and implementing strategies to improve online sales performance.
 
Qualifications
 
- Experience in e-commerce operations management & supply chain logistics
- Skills in data analysis, order processing, and product listing optimization
- Familiarity with e-commerce platforms and tools
- Excellent communication and organizational skills
- Ability to work independently and manage multiple projects
- Bachelor's degree in Business, Operations Management, or related field
- Experience in the food industry is a plus
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                    E-commerce Operations Manager
Posted today
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                    E-commerce Operations Lead
Posted today
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                    E-commerce Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage day-to-day e-commerce operations, including website management, product listings, and content updates.
- Oversee inventory levels, stock accuracy, and procurement processes to meet online demand.
- Coordinate with logistics and fulfillment partners to ensure timely and accurate order processing and delivery.
- Develop and implement strategies to optimize the online customer journey and enhance customer satisfaction.
- Monitor website performance, conversion rates, and key e-commerce metrics, implementing improvements as needed.
- Manage customer service inquiries and ensure prompt resolution of issues.
- Analyze sales data and market trends to identify opportunities for growth.
- Collaborate with marketing teams to align online campaigns with operational capabilities.
- Ensure compliance with all e-commerce regulations and policies.
- Manage relationships with third-party vendors and service providers.
- Lead and mentor the e-commerce operations team.
- Continuously seek ways to improve operational efficiency and reduce costs.
The ideal candidate possesses strong analytical skills, a deep understanding of e-commerce platforms and best practices, and excellent leadership abilities. Experience with warehouse management systems (WMS) and inventory control is essential. You should be adept at problem-solving and thrive in a fast-paced, deadline-driven environment. A proactive approach to identifying and resolving operational challenges will be key to your success. This role offers the opportunity to make a significant impact on the company's online growth and success.
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                    E-commerce Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee the entire e-commerce operational workflow, from product listing and website maintenance to order processing and fulfillment.
- Manage and optimize the e-commerce platform, ensuring a user-friendly interface, accurate product information, and smooth navigation.
- Develop and implement strategies to improve conversion rates, average order value, and customer lifetime value.
- Manage inventory levels, ensuring optimal stock availability and minimizing stockouts or overstock situations.
- Coordinate with third-party logistics (3PL) providers and internal teams to ensure timely and accurate order fulfillment and shipping.
- Monitor and analyze website performance, sales data, and customer behavior using analytics tools to identify trends and areas for improvement.
- Develop and implement strategies to enhance the customer experience, including managing customer inquiries, returns, and feedback.
- Collaborate with the marketing team to align promotional activities and ensure consistent brand messaging across all touchpoints.
- Identify and implement new technologies and tools to streamline e-commerce operations and improve efficiency.
- Ensure compliance with all relevant regulations and data privacy laws.
- Manage budgets for e-commerce operations and track performance against financial goals.
- Lead and mentor a remote team responsible for various aspects of e-commerce operations.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Minimum of 7 years of experience in e-commerce operations management, with a significant focus on online sales and fulfillment.
- Proven expertise in managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related technologies.
- Strong understanding of inventory management, logistics, and supply chain principles.
- Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce reporting.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to manage remote teams effectively.
- Experience with digital marketing strategies and their impact on e-commerce performance.
- Ability to adapt to a fast-paced and evolving online retail environment.
- Strong project management skills and the ability to manage multiple priorities simultaneously.
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                    E-commerce Operations Manager
Posted today
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Job Description
Responsibilities:
- Manage all aspects of the e-commerce website, including product merchandising, content updates, and promotional campaigns.
- Oversee order processing, fulfillment, and returns to ensure customer satisfaction.
- Monitor and manage inventory levels across all online sales channels.
- Analyze website performance metrics, sales data, and customer behavior to identify trends and opportunities.
- Develop and implement strategies to improve website conversion rates and average order value.
- Manage customer service operations, responding to inquiries and resolving issues promptly.
- Collaborate with marketing teams on digital marketing initiatives to drive traffic and sales.
- Coordinate with logistics partners to ensure efficient and cost-effective shipping.
- Identify and implement process improvements to enhance operational efficiency.
- Stay current with e-commerce trends, technologies, and best practices.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 5+ years of experience in e-commerce operations management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing, SEO, and SEM principles.
- Experience with inventory management systems and order fulfillment processes.
- Excellent analytical and problem-solving skills with a data-driven approach.
- Strong communication and leadership abilities.
- Familiarity with customer service best practices.
- Experience in managing third-party logistics (3PL) providers is a plus.
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E-commerce Operations Specialist
Posted today
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Job Description
Responsibilities:
- Manage and optimize product listings across e-commerce platforms and social media.
- Process online orders and coordinate with fulfillment and logistics partners.
- Monitor inventory levels and ensure accuracy across all channels.
- Handle customer inquiries related to orders, shipping, and products.
- Manage product returns and exchanges efficiently.
- Analyze sales data and report on key performance metrics.
- Collaborate with marketing teams on promotional campaigns.
- Ensure compliance with marketplace policies and best practices.
- Stay updated on e-commerce trends and platform updates.
- Assist in the development and implementation of operational improvements.
- Proven experience in e-commerce operations or online retail management.
- Proficiency with e-commerce platforms (e.g., Shopify, Amazon Seller Central).
- Experience with social media management and digital marketing concepts.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management abilities.
- Familiarity with inventory management and order fulfillment processes.
- Good communication and customer service skills.
- Bachelor's degree in Business, Marketing, or a related field preferred.
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                    E-commerce Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee and optimize all day-to-day e-commerce operations.
- Manage inventory levels and ensure accurate stock counts across all sales channels.
- Coordinate with third-party logistics providers for efficient order fulfillment and shipping.
- Monitor website performance and collaborate with technical teams for issue resolution.
- Develop and implement strategies to improve customer experience and satisfaction.
- Analyze sales data, customer feedback, and market trends to identify growth opportunities.
- Manage customer service operations and ensure timely resolution of inquiries.
- Develop and enforce operational policies and procedures.
- Plan and execute logistics for promotional events and peak seasons.
- Prepare performance reports and present key operational metrics to management.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven experience in e-commerce operations management.
- Proficiency with major e-commerce platforms and inventory management software.
- Strong understanding of supply chain and logistics.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Experience with customer relationship management (CRM) systems.
- Ability to manage and motivate a remote team.
- Exceptional communication and interpersonal skills.
- Detail-oriented with a focus on operational efficiency.
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                    E-commerce Operations Specialist
Posted today
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Job Description
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