What Jobs are available for E Commerce Operations in India?
Showing 1304 E Commerce Operations jobs in India
E-commerce Operations Manager - Online Sales
695004 Thiruvananthapuram, Kerala
₹1000000 Annually
WhatJobs Direct
Posted 2 days ago
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Job Description
Our client is seeking a highly analytical and operationally focused E-commerce Operations Manager to drive efficiency and excellence across their online sales channels. This is a fully remote position, allowing you to manage and optimize our e-commerce infrastructure from anywhere. You will be responsible for overseeing all aspects of the e-commerce order fulfillment process, inventory management, and website operations to ensure a seamless customer experience and maximize sales performance. The ideal candidate has a deep understanding of e-commerce platforms and supply chain logistics.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of the e-commerce platform, ensuring website functionality, performance, and uptime.
- Manage the entire order fulfillment cycle, from order placement to final delivery, optimizing for speed, accuracy, and cost-effectiveness.
- Develop and implement inventory management strategies to ensure optimal stock levels, minimize stockouts, and reduce carrying costs.
- Collaborate with warehouse and logistics partners to streamline receiving, picking, packing, and shipping processes.
- Monitor and analyze key e-commerce metrics, including conversion rates, average order value, customer acquisition cost, and customer lifetime value.
- Identify and resolve operational bottlenecks and inefficiencies within the e-commerce ecosystem.
- Implement and manage customer service protocols related to online orders, returns, and inquiries.
- Stay abreast of emerging e-commerce technologies and best practices, recommending and implementing improvements.
- Manage relationships with third-party e-commerce service providers and vendors.
- Ensure compliance with all relevant online sales regulations and data privacy policies.
- Develop and manage the e-commerce operations budget.
- Contribute to the development of new e-commerce features and functionalities.
- Generate regular reports on operational performance for senior management.
- Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, or a related field.
- Minimum of 4-6 years of experience in e-commerce operations, online retail management, or a closely related field.
- Proven experience managing and optimizing e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related technologies.
- Strong understanding of inventory management systems, warehouse operations, and logistics.
- Demonstrated ability to analyze complex data sets and translate insights into actionable operational improvements.
- Excellent problem-solving and critical-thinking skills.
- Experience with customer relationship management (CRM) systems and customer service best practices.
- Strong project management skills and the ability to manage multiple priorities simultaneously.
- Exceptional communication and interpersonal skills, comfortable working collaboratively in a remote team environment.
- Familiarity with digital marketing principles and their impact on e-commerce operations is a plus.
- Adaptability and a proactive approach to identifying and solving challenges in a fast-paced online retail environment.
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0
E commerce Operations Manager
Ahmedabad, Gujarat
Pintola
Posted 10 days ago
Job Viewed
Job Description
Role Description
This is a full-time, on-site role located in Ahmedabad for an E-commerce Operations Manager. The role involves overseeing daily operations of the e-commerce platform, managing inventory and supply chain logistics, ensuring timely processing of orders, and coordinating with various teams to enhance customer experience. The E-commerce Operations Manager will also be responsible for analyzing sales data, optimizing product listings, and implementing strategies to improve online sales performance.
Qualifications
- Experience in e-commerce operations management & supply chain logistics
- Skills in data analysis, order processing, and product listing optimization
- Familiarity with e-commerce platforms and tools
- Excellent communication and organizational skills
- Ability to work independently and manage multiple projects
- Bachelor's degree in Business, Operations Management, or related field
- Experience in the food industry is a plus
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1
E-commerce Operations Manager
452001 Indore, Madhya Pradesh
₹750000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a prominent entity in the Retail sector, is looking for a strategic and detail-oriented E-commerce Operations Manager to lead their online business operations. This is a fully remote position, enabling you to manage operations from anywhere. You will be responsible for overseeing all aspects of the e-commerce platform, including website management, order fulfillment, inventory control, customer service, and performance analysis. The ideal candidate will have a proven track record in e-commerce operations, with a deep understanding of online retail best practices and current industry trends. Responsibilities include optimizing the customer journey, managing third-party logistics providers, implementing and managing digital marketing campaigns, and analyzing sales data to identify growth opportunities. You will also be responsible for managing the online product catalog, ensuring accurate product information, and coordinating with the marketing team to drive traffic and conversions. This role requires strong analytical skills, excellent project management capabilities, and the ability to lead and motivate a remote team. You must be adept at using e-commerce platforms, CRM systems, and analytics tools. We are seeking a proactive individual who can identify operational inefficiencies and implement solutions to enhance customer satisfaction and drive revenue growth. This is an exciting opportunity to shape the online presence of a growing retail brand and contribute significantly to its success. Your strategic vision and hands-on approach will be critical in navigating the competitive e-commerce landscape. Join our client's remote team and help drive their digital retail strategy forward from Indore, Madhya Pradesh, IN , completely remotely.
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2
E-commerce Operations Lead
208001 Kanpur, Uttar Pradesh
₹80000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is looking for a dedicated and proactive E-commerce Operations Lead to spearhead their online sales initiatives. This is a fully remote position, offering the flexibility to work from anywhere. You will be instrumental in managing and optimizing all aspects of the e-commerce operations, ensuring a seamless and efficient customer experience from browsing to delivery. Responsibilities include overseeing the day-to-day operations of the e-commerce platform, managing product listings, inventory control, order fulfillment processes, and customer service. You will collaborate with marketing teams to develop and execute online sales strategies, analyze sales data, and identify opportunities for growth. A key aspect of this role involves working closely with third-party logistics providers to ensure timely and accurate order delivery. You will also be responsible for monitoring website performance, identifying and resolving any technical issues, and continuously improving the user journey to enhance conversion rates. Social media integration and management will be a significant part of your duties, ensuring consistent brand presence and engagement across all relevant platforms. Experience with various e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and a strong understanding of SEO, SEM, and social media marketing principles are essential. The ideal candidate will have a proven ability to manage complex operations, excellent problem-solving skills, and a keen eye for detail. You should be adept at data analysis, possess strong communication and interpersonal skills, and be comfortable working independently in a remote environment. A bachelor's degree in Business, Marketing, or a related field, coupled with at least 4 years of relevant e-commerce experience, is required. This role demands a results-oriented individual who is passionate about delivering exceptional online customer experiences and driving business growth. Join our client's forward-thinking team and shape the future of their online presence from the comfort of your own home.
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3
E-commerce Operations Manager
208001 Kanpur, Uttar Pradesh
₹80000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a rapidly growing retail enterprise, is seeking a dedicated and proactive E-commerce Operations Manager to lead their online sales division in **Kanpur, Uttar Pradesh, IN**. This is a critical on-site role responsible for ensuring the seamless and efficient operation of all e-commerce activities. You will oversee inventory management, order fulfillment, customer service, and the overall online customer experience. The successful candidate will be a strategic thinker with a passion for e-commerce and a proven ability to drive operational excellence.
Key Responsibilities:
The ideal candidate possesses strong analytical skills, a deep understanding of e-commerce platforms and best practices, and excellent leadership abilities. Experience with warehouse management systems (WMS) and inventory control is essential. You should be adept at problem-solving and thrive in a fast-paced, deadline-driven environment. A proactive approach to identifying and resolving operational challenges will be key to your success. This role offers the opportunity to make a significant impact on the company's online growth and success.
Key Responsibilities:
- Manage day-to-day e-commerce operations, including website management, product listings, and content updates.
- Oversee inventory levels, stock accuracy, and procurement processes to meet online demand.
- Coordinate with logistics and fulfillment partners to ensure timely and accurate order processing and delivery.
- Develop and implement strategies to optimize the online customer journey and enhance customer satisfaction.
- Monitor website performance, conversion rates, and key e-commerce metrics, implementing improvements as needed.
- Manage customer service inquiries and ensure prompt resolution of issues.
- Analyze sales data and market trends to identify opportunities for growth.
- Collaborate with marketing teams to align online campaigns with operational capabilities.
- Ensure compliance with all e-commerce regulations and policies.
- Manage relationships with third-party vendors and service providers.
- Lead and mentor the e-commerce operations team.
- Continuously seek ways to improve operational efficiency and reduce costs.
The ideal candidate possesses strong analytical skills, a deep understanding of e-commerce platforms and best practices, and excellent leadership abilities. Experience with warehouse management systems (WMS) and inventory control is essential. You should be adept at problem-solving and thrive in a fast-paced, deadline-driven environment. A proactive approach to identifying and resolving operational challenges will be key to your success. This role offers the opportunity to make a significant impact on the company's online growth and success.
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4
E-commerce Operations Manager
400601 Thane, Maharashtra
₹800000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is seeking a results-driven and experienced E-commerce Operations Manager to lead and optimize their online sales channels. This fully remote position allows you to manage critical aspects of the e-commerce business from the comfort of your home office. You will be responsible for overseeing all day-to-day operations, including website management, order fulfillment, inventory control, customer service, and performance analysis. The ideal candidate will possess a strong understanding of e-commerce platforms, logistics, and digital marketing, with a proven track record of improving online sales and customer satisfaction. You will play a vital role in ensuring a seamless and efficient customer experience from browsing to delivery.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee the entire e-commerce operational workflow, from product listing and website maintenance to order processing and fulfillment.
- Manage and optimize the e-commerce platform, ensuring a user-friendly interface, accurate product information, and smooth navigation.
- Develop and implement strategies to improve conversion rates, average order value, and customer lifetime value.
- Manage inventory levels, ensuring optimal stock availability and minimizing stockouts or overstock situations.
- Coordinate with third-party logistics (3PL) providers and internal teams to ensure timely and accurate order fulfillment and shipping.
- Monitor and analyze website performance, sales data, and customer behavior using analytics tools to identify trends and areas for improvement.
- Develop and implement strategies to enhance the customer experience, including managing customer inquiries, returns, and feedback.
- Collaborate with the marketing team to align promotional activities and ensure consistent brand messaging across all touchpoints.
- Identify and implement new technologies and tools to streamline e-commerce operations and improve efficiency.
- Ensure compliance with all relevant regulations and data privacy laws.
- Manage budgets for e-commerce operations and track performance against financial goals.
- Lead and mentor a remote team responsible for various aspects of e-commerce operations.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Minimum of 7 years of experience in e-commerce operations management, with a significant focus on online sales and fulfillment.
- Proven expertise in managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related technologies.
- Strong understanding of inventory management, logistics, and supply chain principles.
- Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce reporting.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to manage remote teams effectively.
- Experience with digital marketing strategies and their impact on e-commerce performance.
- Ability to adapt to a fast-paced and evolving online retail environment.
- Strong project management skills and the ability to manage multiple priorities simultaneously.
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5
E-commerce Operations Manager
520001 Krishna, Andhra Pradesh
₹900000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and results-oriented E-commerce Operations Manager to oversee and optimize their online sales channels. This is a fully remote position, allowing you to manage operations from your home office. The successful candidate will be responsible for the day-to-day management of the e-commerce platform, including website content, product listings, order fulfillment, inventory management, and customer service. You will play a crucial role in enhancing the online customer experience, driving sales growth, and ensuring operational efficiency. This role requires a strategic thinker with a keen eye for detail and a strong understanding of e-commerce best practices, digital marketing, and supply chain logistics. You will analyze sales data, website traffic, and customer feedback to identify opportunities for improvement and implement data-driven strategies. Collaboration with marketing, IT, and fulfillment teams will be essential to ensure a seamless customer journey from browsing to delivery. The E-commerce Operations Manager will also be responsible for managing third-party logistics providers and ensuring timely and accurate order processing. If you are a proactive leader with a passion for e-commerce and a desire to make a significant impact in a remote setting, we want to hear from you.
Responsibilities:
Responsibilities:
- Manage all aspects of the e-commerce website, including product merchandising, content updates, and promotional campaigns.
- Oversee order processing, fulfillment, and returns to ensure customer satisfaction.
- Monitor and manage inventory levels across all online sales channels.
- Analyze website performance metrics, sales data, and customer behavior to identify trends and opportunities.
- Develop and implement strategies to improve website conversion rates and average order value.
- Manage customer service operations, responding to inquiries and resolving issues promptly.
- Collaborate with marketing teams on digital marketing initiatives to drive traffic and sales.
- Coordinate with logistics partners to ensure efficient and cost-effective shipping.
- Identify and implement process improvements to enhance operational efficiency.
- Stay current with e-commerce trends, technologies, and best practices.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 5+ years of experience in e-commerce operations management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing, SEO, and SEM principles.
- Experience with inventory management systems and order fulfillment processes.
- Excellent analytical and problem-solving skills with a data-driven approach.
- Strong communication and leadership abilities.
- Familiarity with customer service best practices.
- Experience in managing third-party logistics (3PL) providers is a plus.
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6
E-commerce Operations Specialist
400001 Mumbai, Maharashtra
₹500000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is a rapidly growing e-commerce enterprise seeking an organized and detail-oriented E-commerce Operations Specialist to streamline their online sales processes in Mumbai, Maharashtra, IN . This role is vital for ensuring the efficient management of online product listings, order fulfillment, inventory tracking, and customer communication across various e-commerce platforms and social media channels. The ideal candidate will possess a strong understanding of e-commerce operations, digital marketing principles, and a passion for optimizing online customer experiences. You will be responsible for managing product catalog updates, ensuring accuracy in descriptions, pricing, and imagery. Key responsibilities include processing orders, coordinating with logistics partners for timely delivery, and resolving any fulfillment-related issues. This position requires experience with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central) and social media management tools. Strong analytical skills are needed to monitor sales performance, analyze customer behavior, and identify opportunities for improvement. You will also be involved in customer service, responding to inquiries, and managing returns and exchanges to maintain high customer satisfaction. A proactive approach to staying updated with e-commerce trends, algorithm changes on marketplaces, and best practices for social media engagement is essential. The successful candidate will be a versatile individual, capable of managing multiple tasks, working independently, and contributing to the overall growth and success of the online business. This is an excellent opportunity to shape the operational backbone of a dynamic e-commerce brand.
Responsibilities:
Responsibilities:
- Manage and optimize product listings across e-commerce platforms and social media.
- Process online orders and coordinate with fulfillment and logistics partners.
- Monitor inventory levels and ensure accuracy across all channels.
- Handle customer inquiries related to orders, shipping, and products.
- Manage product returns and exchanges efficiently.
- Analyze sales data and report on key performance metrics.
- Collaborate with marketing teams on promotional campaigns.
- Ensure compliance with marketplace policies and best practices.
- Stay updated on e-commerce trends and platform updates.
- Assist in the development and implementation of operational improvements.
- Proven experience in e-commerce operations or online retail management.
- Proficiency with e-commerce platforms (e.g., Shopify, Amazon Seller Central).
- Experience with social media management and digital marketing concepts.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management abilities.
- Familiarity with inventory management and order fulfillment processes.
- Good communication and customer service skills.
- Bachelor's degree in Business, Marketing, or a related field preferred.
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7
E-commerce Operations Manager
380001 Ahmedabad, Gujarat
₹800000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is looking for a seasoned E-commerce Operations Manager to oversee and optimize their online sales channels. This is a fully remote role, allowing you to manage operations from the comfort of your home office. The successful candidate will be responsible for ensuring the smooth and efficient functioning of all e-commerce activities, from order fulfillment and inventory management to customer service and website maintenance. You will develop and implement strategies to enhance the customer experience, drive sales growth, and improve operational efficiency. Key responsibilities include managing inventory levels across multiple platforms, coordinating with third-party logistics providers, and optimizing shipping processes to ensure timely delivery. You will also be tasked with monitoring website performance, identifying technical issues, and collaborating with development teams for resolutions. Analyzing sales data, customer feedback, and market trends will be crucial for identifying areas of improvement and implementing data-driven decisions. This role requires a proactive approach to problem-solving and a keen eye for detail. You will work closely with marketing teams to ensure campaigns are aligned with operational capabilities and product availability. Managing customer inquiries and resolving issues promptly to maintain high customer satisfaction rates is a top priority. Experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and inventory management software is essential. You will be responsible for developing and enforcing operational policies and procedures to ensure scalability and consistency. The ability to effectively manage a remote team, foster collaboration, and maintain productivity will be key to success. We are seeking an individual with a strong understanding of the e-commerce landscape, a proven ability to manage complex operations, and a passion for delivering exceptional online customer experiences. This role offers a unique opportunity to shape the future of our client's online retail presence and drive significant business growth. Strategic planning for peak seasons and promotional events will be a critical aspect of the role. You will also be responsible for performance reporting, presenting key operational metrics to senior management. The ideal candidate will be an excellent communicator, a strategic thinker, and a hands-on manager with a deep commitment to operational excellence in a remote setting. This position is ideal for someone who thrives in a dynamic, digital environment and is adept at navigating the intricacies of online commerce. This role is based in **Ahmedabad, Gujarat, IN**, but is fully remote.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and optimize all day-to-day e-commerce operations.
- Manage inventory levels and ensure accurate stock counts across all sales channels.
- Coordinate with third-party logistics providers for efficient order fulfillment and shipping.
- Monitor website performance and collaborate with technical teams for issue resolution.
- Develop and implement strategies to improve customer experience and satisfaction.
- Analyze sales data, customer feedback, and market trends to identify growth opportunities.
- Manage customer service operations and ensure timely resolution of inquiries.
- Develop and enforce operational policies and procedures.
- Plan and execute logistics for promotional events and peak seasons.
- Prepare performance reports and present key operational metrics to management.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven experience in e-commerce operations management.
- Proficiency with major e-commerce platforms and inventory management software.
- Strong understanding of supply chain and logistics.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Experience with customer relationship management (CRM) systems.
- Ability to manage and motivate a remote team.
- Exceptional communication and interpersonal skills.
- Detail-oriented with a focus on operational efficiency.
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8
E-commerce Operations Specialist
520001 Krishna, Andhra Pradesh
₹500000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is looking for a proactive and detail-oriented E-commerce Operations Specialist to manage and optimize their online sales channels. This is a fully remote position, enabling you to contribute to the success of their e-commerce business from anywhere. You will be responsible for overseeing all aspects of online order fulfillment, inventory management, and customer service related to e-commerce operations. Key duties include processing online orders, coordinating with fulfillment partners, managing product listings and descriptions on various platforms, and ensuring accurate inventory levels across all channels. You will also monitor website performance, analyze sales data, and identify opportunities to improve the customer journey and increase conversion rates. The ideal candidate will have a strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce, Magento), marketplaces (e.g., Amazon, Flipkart), and order management systems. Experience with digital marketing concepts and SEO best practices is a plus. Excellent organizational, communication, and problem-solving skills are essential, particularly for managing operations remotely and collaborating with various internal and external teams. A minimum of 2-3 years of experience in e-commerce operations or a related role is required. You should be comfortable working independently, managing multiple tasks simultaneously, and meeting tight deadlines in a fast-paced digital environment. This role requires a keen eye for detail, a customer-centric approach, and a passion for driving online sales growth. This remote opportunity offers the flexibility to shape and enhance the online customer experience and contribute significantly to the company's digital commerce success.
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