3,498 E Commerce Sales jobs in India

Key Responsibilities:

Sales Development & Lead Generation:

• Identify and target potential clients in the retail, B2B, and B2C eCommerce sectors.
• Develop sales strategies to attract new clients and expand relationships with existing customers.
• Generate and qualify leads, progressing opportunities through the sales pipeline and closing deals.

E-commerce Solution Sales:

•  Present and sell our eCommerce solutions, including platform integrations, marketing tools, payment systems, and customer experience management tools.
•  Provide clients with solutions to optimize their online sales, improve user experience, and enhance marketing effectiveness.
•  Customize proposals and presentations based on client needs and pain points in their commerce journey.

Client Engagement & Relationship Management:

• Establish strong relationships with decision-makers at client organizations, including CMOs, CTOs, and Heads of eCommerce.
• Serve as the main point of contact for all sales-related matters, ensuring excellent communication throughout the sales process.
• Upsell and cross-sell additional features or products that benefit the client's eCommerce operations.

Consultative Sales Approach:

•  Conduct in-depth consultations with prospects to uncover their eCommerce challenges and business objectives.
•  Advise clients on the most effective eCommerce strategies and how our solution can help them scale and succeed.

Cross-Department Collaboration:

• Work with the marketing team to align sales efforts with ongoing campaigns and content strategies.
• Collaborate with the product team to ensure our solutions align with market needs and emerging eCommerce trends.

Sales Forecasting & Reporting:

• Maintain accurate sales activity records in CRM and provide detailed updates to management on pipeline progress, forecasts, and outcomes.
• Monitor and report on sales performance against targets, analyzing success factors and areas for improvement.

Qualifications:

• 2+ years of experience in B2B sales, with a focus on eCommerce solutions or platforms.
• Solid understanding of eCommerce technologies, platforms (e.g., Shopify, Magento, WooCommerce), and digital sales strategies.
• Proven success in managing the full sales cycle, from lead generation to closing deals.
• Strong communication skills with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Knowledge of digital marketing, omnichannel retail, and eCommerce payment solutions is a plus.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot).

Preferred Qualifications:

• Experience in selling eCommerce platform solutions, digital marketing tools, or logistics/fulfilment technologies.
• Familiarity with emerging trends in AI, data analytics, or customer personalisation in eCommerce.
• Experience in a fast-paced, quota-driven sales environment. 

Key Responsibilities:

Sales Development & Lead Generation:

• Identify and target potential clients in the retail, B2B, and B2C eCommerce sectors.
• Develop sales strategies to attract new clients and expand relationships with existing customers.
• Generate and qualify leads, progressing opportunities through the sales pipeline and closing deals.

E-commerce Solution Sales:

•  Present and sell our eCommerce solutions, including platform integrations, marketing tools, payment systems, and customer experience management tools.
•  Provide clients with solutions to optimize their online sales, improve user experience, and enhance marketing effectiveness.
•  Customize proposals and presentations based on client needs and pain points in their commerce journey.

Client Engagement & Relationship Management:

• Establish strong relationships with decision-makers at client organizations, including CMOs, CTOs, and Heads of eCommerce.
• Serve as the main point of contact for all sales-related matters, ensuring excellent communication throughout the sales process.
• Upsell and cross-sell additional features or products that benefit the client's eCommerce operations.

Consultative Sales Approach:

•  Conduct in-depth consultations with prospects to uncover their eCommerce challenges and business objectives.
•  Advise clients on the most effective eCommerce strategies and how our solution can help them scale and succeed.

Cross-Department Collaboration:

• Work with the marketing team to align sales efforts with ongoing campaigns and content strategies.
• Collaborate with the product team to ensure our solutions align with market needs and emerging eCommerce trends.

Sales Forecasting & Reporting:

• Maintain accurate sales activity records in CRM and provide detailed updates to management on pipeline progress, forecasts, and outcomes.
• Monitor and report on sales performance against targets, analyzing success factors and areas for improvement.

Qualifications:

• 2+ years of experience in B2B sales, with a focus on eCommerce solutions or platforms.
• Solid understanding of eCommerce technologies, platforms (e.g., Shopify, Magento, WooCommerce), and digital sales strategies.
• Proven success in managing the full sales cycle, from lead generation to closing deals.
• Strong communication skills with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Knowledge of digital marketing, omnichannel retail, and eCommerce payment solutions is a plus.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot).

Preferred Qualifications:

• Experience in selling eCommerce platform solutions, digital marketing tools, or logistics/fulfilment technologies.
• Familiarity with emerging trends in AI, data analytics, or customer personalisation in eCommerce.
• Experience in a fast-paced, quota-driven sales environment. 

We are hiring an E-Commerce Sales Professional for a Company dealing in Eye-wear in Church Gate location Mumbai. :-

1.    Develop and implement effective e-commerce sales strategies to achieve revenue targets.

2.    Manage and optimize product listings across multiple platforms.

3.    Conduct market research and competitor analysis to identify opportunities for growth.

4.    Collaborate with marketing teams to execute promotional campaigns and improve brand visibility.

5.    Monitor website traffic, sales performance, and customer behaviour to make data-driven decisions.

6.    Ensure timely order fulfilment and resolve any customer service issues related to online orders.

7.    Stay updated with industry trends and best practices to drive continuous improvement.

8.    Work closely with the supply chain and logistics teams to streamline operations and reduce costs.

9.    Maintain accurate sales records and provide regular performance reports to management.

1.    Proven experience in e-commerce sales and achieving sales targets.

2.    Strong understanding of e-commerce platforms, marketplaces, and online marketing strategies.

3.    Excellent communication and negotiation skills to build relationships with customers and partners.

4.    Proficiency in web analytics tools and data analysis to identify areas for improvement.

1.   Ability to thrive in a fast-paced and dynamic environment, adapting to changing market conditions.

2.    Detail-oriented with a focus on delivering exceptional customer experiences.

About the Role

We are looking for a Sales Specialist who understands fine jewelry and e-commerce customer behavior. The role is to engage with leads, build trust, and convert them into successful sales through personalized communication, product knowledge, and customer-first service.

Key Responsibilities

Lead Conversion: Engage with inbound leads from website, WhatsApp, Instagram, email, and calls; guide them toward purchase decisions.

Product Consultation: Understand customer needs and recommend the right jewelry pieces (gold, diamonds, customizations, gifting options).

Cart Recovery: Follow up on abandoned carts and incomplete checkouts with offers, BNPL reminders, or urgency-based nudges.

Customer Relationship: Build rapport with customers to encourage repeat purchases and referrals. Upselling & Cross-selling: Recommend matching sets, higher diamond grades, or add-on pieces to increase order value.

CRM Updates: Maintain accurate lead and sales data in the CRM.

Collaboration: Work closely with marketing and operations teams to align promotions and order fulfilment.

Requirements

2–5 years of experience in sales, customer success, or client engagement (preferably jewelry, luxury, or high-ticket e-commerce). Strong knowledge of fine jewelry (diamonds, gold, customizations) and ability to educate customers. Excellent communication skills — both persuasive and empathetic. Proven track record of hitting or exceeding sales targets. Familiarity with CRM tools, WhatsApp Business, and social commerce.

Nice to Have

Background in luxury retail, jewelry boutiques, or high-value product sales. Understanding of Singapore/Malaysia customer preferences. Experience handling BNPL-driven sales and international customers.

KPIs (Success Metrics)

Lead-to-sale conversion rate (%)

Abandoned cart recovery rate

Average Order Value (AOV) uplift via upsell/cross-sell

Monthly sales target achievement

Customer retention from personal follow-ups

About the Role

We are looking for a Sales Specialist who understands fine jewelry and e-commerce customer behavior. The role is to engage with leads, build trust, and convert them into successful sales through personalized communication, product knowledge, and customer-first service.

Key Responsibilities

Lead Conversion: Engage with inbound leads from website, WhatsApp, Instagram, email, and calls; guide them toward purchase decisions.

Product Consultation: Understand customer needs and recommend the right jewelry pieces (gold, diamonds, customizations, gifting options).

Cart Recovery: Follow up on abandoned carts and incomplete checkouts with offers, BNPL reminders, or urgency-based nudges.

Customer Relationship: Build rapport with customers to encourage repeat purchases and referrals. Upselling & Cross-selling: Recommend matching sets, higher diamond grades, or add-on pieces to increase order value.

CRM Updates: Maintain accurate lead and sales data in the CRM.

Collaboration: Work closely with marketing and operations teams to align promotions and order fulfilment.

Requirements

2–5 years of experience in sales, customer success, or client engagement (preferably jewelry, luxury, or high-ticket e-commerce). Strong knowledge of fine jewelry (diamonds, gold, customizations) and ability to educate customers. Excellent communication skills — both persuasive and empathetic. Proven track record of hitting or exceeding sales targets. Familiarity with CRM tools, WhatsApp Business, and social commerce.

Nice to Have

Background in luxury retail, jewelry boutiques, or high-value product sales. Understanding of Singapore/Malaysia customer preferences. Experience handling BNPL-driven sales and international customers.

KPIs (Success Metrics)

Lead-to-sale conversion rate (%)

Abandoned cart recovery rate

Average Order Value (AOV) uplift via upsell/cross-sell

Monthly sales target achievement

Customer retention from personal follow-ups

• Developing and executing comprehensive e-commerce sales strategies to achieve revenue targets.
• Managing and optimizing product catalog, including descriptions, pricing, and imagery.
• Planning and executing online marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
• Analyzing sales data, website traffic, and customer behavior to identify trends and opportunities for improvement.
• Monitoring competitor activities and market trends to stay ahead of the curve.
• Collaborating with cross-functional teams, including marketing, operations, and customer service, to ensure a seamless customer experience.
• Managing the online customer journey from acquisition to retention.
• Reporting on key performance indicators (KPIs) and providing insights to senior management.
• Staying up-to-date with the latest e-commerce technologies and best practices.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven track record of success in e-commerce sales management, with at least 5 years of experience.
• In-depth knowledge of e-commerce platforms, digital marketing tools, and analytics.
• Strong understanding of SEO, SEM, and other digital marketing channels.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with remote teams.
• Proficiency in data analysis and reporting tools.
• Experience with A/B testing and conversion rate optimization.
• Ability to thrive in a fast-paced, remote work environment.
• Strong leadership and team management capabilities are a plus.