5,527 E Commerce Specialist jobs in India

• Managing the day-to-day operations of the e-commerce website, including product uploads, updates, and content management.
• Optimizing product listings with compelling descriptions, high-quality images, and relevant keywords to improve search visibility and conversion rates.
• Processing online orders accurately and efficiently, coordinating with fulfillment and shipping teams.
• Monitoring website performance, analyzing sales data, and identifying trends to inform marketing and merchandising strategies.
• Implementing promotional campaigns, discounts, and special offers to drive sales and customer engagement.
• Providing excellent customer service through various channels (email, chat, phone) to address inquiries and resolve issues related to online orders.
• Collaborating with marketing teams to execute digital marketing strategies, such as email marketing, SEO, and social media campaigns, to drive traffic to the e-commerce site.
• Ensuring the website is user-friendly, visually appealing, and up-to-date with the latest product information and promotions.
• Managing inventory levels on the e-commerce platform to prevent stockouts or overstock situations.
• Staying informed about e-commerce best practices and industry trends to continuously improve online sales performance.

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital, G-Technology, SanDisk and WD brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

As the Ecommerce Head for our storage company, your primary responsibility is to lead and drive the overall Ecommerce strategy, operations, and sales across multiple platforms. You will be instrumental in setting and achieving sales targets, developing strategic partnerships, and enhancing our online presence to drive revenue growth and market share in the digital space.

Qualifications

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

• Develop and implement strategic plans to enhance online sales and customer engagement.
• Manage and optimize the e-commerce website for user experience and conversion rates.
• Oversee and execute digital marketing campaigns across various platforms (Google Ads, Facebook Ads, Instagram Ads, etc.).
• Conduct keyword research and implement SEO best practices to improve search engine rankings.
• Analyze website performance, sales data, and customer behavior using analytics tools (e.g., Google Analytics).
• Develop and manage social media content calendars and engagement strategies.
• Manage online product listings, descriptions, and imagery to ensure accuracy and appeal.
• Implement CRM strategies to improve customer retention and loyalty.
• Stay updated on the latest e-commerce trends, technologies, and best practices.
• Collaborate with internal teams (marketing, design, operations) to ensure cohesive strategy execution.
• Report on key performance indicators (KPIs) related to e-commerce sales and marketing efforts.

• Proven experience in e-commerce management and digital marketing.
• Expertise in SEO, SEM, social media marketing, and email marketing.
• Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics).
• Strong understanding of customer journey mapping and conversion rate optimization (CRO).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and manage multiple projects in a remote setting.
• Bachelor's degree in Marketing, Business, or a related field is preferred.

Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails.

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

*Please only apply for this job if you are located in India

E-Commerce Specialist (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for an E-Commerce Specialist to start immediately!

Duties and Responsibilities include but are not limited to:

1. Manage the overall operation of the website and maintain a seamless user experience.

2. Respond to customer inquiries and concerns and provide assistance with customer selections.

3. Optimize product listings and content with detailed descriptions, visual assets, and specifications.

4. Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.

5. Collaborate with internal teams on developing concepts, layouts, and promotional activities.

6. Set prices in accordance with industry trends and sales strategy.

7. Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.

8. Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.

9. Ad hoc tasks

Qualifications:

• At least 1-year experience in eCommerce, website maintenance, and related industries

• Experience with content, product, and inventory management

• Experience with SEO & knowledge of non-technical SEO best practices

• Skills and knowledge of Shopify, Amazon & eBay platforms

• Excellent English communication skills, both written and verbal (at least B2 levels)

• Strong copywriting and editing skills

• Experience with using Google Analytics for project management and reporting

• Proficient in MS Office, esp. Excel

• Knowledge of CSS Media queries

Technical Requirements:

• USB Headset with Noise Cancellation feature

• Working Webcam

• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps wired connection

• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay

Salary:

• Entry Level (1-3 years of experience): Up to INR 40,000

• Intermediate Level (3-5 years of experience): Up to INR 50,000

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.

• You may also refer your friends using our Affiliate Marketing Program and earn up to INR 2,000 if your referral is hired.

40,000-50,000 INR/month

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• Develop and manage digital marketing campaigns across platforms such as Google Ads, Facebook Ads, Instagram Ads, and other relevant social media channels.
• Create engaging and compelling content for social media posts, ad creatives, and website landing pages.
• Monitor and analyze campaign performance, identifying key trends and insights to optimize marketing spend and improve ROI.
• Conduct market research to identify new opportunities and understand customer behavior.
• Manage social media communities, responding to customer inquiries and fostering positive brand engagement.
• Collaborate with the e-commerce team to ensure seamless integration of marketing efforts with website functionality and product offerings.
• Develop and implement SEO strategies to improve organic search rankings and website traffic.
• Utilize analytics tools (e.g., Google Analytics) to track website performance, user behavior, and conversion rates.
• Prepare regular reports on marketing campaign performance for management.
• Stay up-to-date with the latest trends and best practices in e-commerce and digital marketing.

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• 2-4 years of proven experience in e-commerce marketing and social media management.
• Demonstrated success in managing paid advertising campaigns with a strong understanding of targeting and bidding strategies.
• Excellent copywriting and content creation skills.
• Proficiency in social media management tools and analytics platforms.
• Strong analytical skills and the ability to interpret data to drive marketing decisions.
• Creative thinking and a passion for digital innovation.
• Experience with SEO best practices and SEM campaigns is highly desirable.
• This role is fully remote, offering the flexibility to work from anywhere within India, with occasional virtual team meetings.

• Develop and manage e-commerce marketing campaigns to drive traffic, conversions, and revenue.
• Create engaging content for social media platforms, email newsletters, and product descriptions.
• Implement and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads).
• Manage and grow the company's social media presence and community engagement.
• Analyze website traffic and sales data to identify trends and areas for improvement.
• Conduct keyword research and implement SEO strategies to improve organic search rankings.
• Develop and execute email marketing campaigns to nurture leads and retain customers.
• Monitor competitor activities and industry trends to identify new opportunities.
• Collaborate with the design and development teams to enhance the user experience on the e-commerce platform.
• Report on campaign performance and provide actionable insights to stakeholders.

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• 3-5 years of experience in e-commerce marketing, digital marketing, or social media management.
• Proven track record of successfully driving online sales and customer growth.
• Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and digital marketing tools.
• Strong understanding of SEO, SEM, social media marketing, and email marketing.
• Experience with analytics tools such as Google Analytics is essential.
• Excellent content creation and copywriting skills.
• Strong analytical and problem-solving abilities.
• Creative thinker with a passion for digital trends.
• Ability to work independently and manage multiple projects in a remote environment.