163 E Learning Design jobs in India

Role: Senior Learning Design Consultant

Team: People Team

Location: Remote working (UK or India based) 

Salary UK: up to £40k PA depending on experience, plus equity and benefits

Salary India: 12-20 LPA depending on experience, plus generous ESOPs

Hours: Full-Time working UK hours 09:00-17:30 (13:30-22:00 IST)

Duration: This will be a one year fixed term contract from September 2025, with the possibility of becoming permanent.

Vestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more.

Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment.

Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team.

Vestd is also a B Corp-certified company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards.

If you’d like to learn more about Vestd, check out this short video from our founder, Ifty.

At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts.

Research shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. 

We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences.

If you need any adjustments or support with your application, please let us know in your application or throughout the process.

Requirements

The future belongs to organisations that are able to learn, master and apply new skills at speed and scale, combining the power of human and machine intelligence.  

We’re looking for a future-focused learning lead to drive innovative, AI-powered learning and leadership development across our fast-paced workspace. You’ll use a variety of tools and blended learning, develop skills, and foster a culture of continuous learning—powered by data, tech, and creativity.

Partnering with the Head of People and senior management team you’ll help us build smarter and faster, ensuring that development opportunities are accessible, engaging, and inclusive.

We cannot provide an exhaustive list of duties; additional duties will arise, but the following will be core elements of this role:

• Build innovative development programmes: Crafting cutting-edge learning solutions including AI-powered modules, digital content, instructor-led sessions, blended learning experiences and timely delivery of courses/training etc.

• Own the training needs analysis (TNA) process: Aligning learning with business goals and capability gaps, collaborate with leadership to map competencies and craft tailored leadership pathways.
• Integrate advanced learning tech: incorporate LMS, AI-driven learning tools, gamification, immersive formats (e.g., simulations), and microlearning to drive engagement.
• Measure impact with data: define KPIs, evaluate learning effectiveness via analytics, and adapt based on data and feedback.
• Adoption Awareness: Understanding of what helps employees adopt new tools and skills, including supporting communication, creating job aids, and removing friction across diverse cultural teams.
  Drive L&D innovation: stay ahead on learning technologies, embed AI ethically and inclusively, and promote digital transformation within L&D.
• Drive Engagement: Collaborating with leadership and the teams to deliver learning that boosts employee engagement and performance.
• Collaborate with the wider team: support the People team in delivering time sensitive work and insights. 

These are the skills and qualifications we consider essential for this role: 

• Minimum CIPD level 5, ideally level 7, or equivalent experience

• Organisational Psychology, or relevant AI/data-driven L&D credentials.
• Proven L&OD experience of leadership training in tech-driven or high-growth environments (5–8+ years ideal).
• Deep knowledge of AI in learning, digital learning ecosystems, and data-driven development.
• Proven track record of designing, developing and delivering learning solutions across multiple modes (e.g. digital, blended, virtual) and diverse teams
• A mindset of innovation, adaptability, and ethical tech use
• Excellent stakeholder management and ability to collaborate across senior leadership, risk/compliance, and broader teams.
• Strong communication skills and a love of innovation, data, and people growth
• Impeccable attention to detail and a high degree of accuracy
• Excellent written and verbal communication skills
• You must be comfortable with working in a fully remote environment

• An ability to communicate well in English, both verbally and in writing
• You must be comfortable with working in a fully remote environment

These will help you stand out from the pack:

• Startup/scaleup experience
• Knowledge of shares and share schemes
• Experience working in a remote team

What makes Vestd folk collaborative, adaptable, and eager to grow?

• Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm
• Adaptable - open to taking on responsibilities beyond the defined role as needed
• Passionate about contributing to a culture of innovation, collaboration, and continuous improvement
• Embraces technology to improve processes and drive efficiency

Benefits

Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously.

Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations ‘Sustainable Development Goals . This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings.

We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it.

Vestd is 100% remote, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible.

Happy employees make for happy customers, as demonstrated in our five-star reviews . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards here .

This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team.

Vestd is a great place to work. Don’t just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk:

• This job is fully remote, although attendance is required twice yearly at our in-person get-togethers
• A flexible environment to help you achieve the best work/life balance
• Equity or ESOPs, of course! (After the qualifying period)
• Monthly recognition scheme, where we celebrate our folk
• Support with home working equipment
• A personal training and development budget to keep your career and professional growth on track
• Private medical insurance (after the qualifying period)*
• Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion
• Great team ethos, connect through regular team and company socials.
• 25 days annual leave plus one extra day per year of service (up to five days)
• Employer contribution pension scheme (after the qualifying period)*

*This is a UK only benefit, an alternative contribution is in place for our India folk.

We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person.

We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. We ask unsuccessful candidates who have been interviewed to wait six months before reapplying.

Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. 

A typical selection process might be:

• Apply online
• 20-minute screening call
• 45-minute interview with the hiring manager and team member
• Task-based assignment
• 45-minute team cultural interview
• 30-minute interview with the CEO

We are excited to receive your application.

When a role is filled, we will contact all other applicants to let them know.

This job is remote within India. You must be primarily India-based and eligible to work in the country.

Company Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a € Billion international wholesaler with operations in 31 countries through 661 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website:
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011

Job Description

Qualifications

Education:

Technical Skills:

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Manager, L&D Delivery (Learning Design Manager)

Location: India

Job Description:

McDonald’s has an exciting opportunity for a Manager, L&D Delivery (Learning Design Manager) role based in our India Global Business Services Office. You will play a pivotal role, leading a team in shaping how learning experiences are designed, developed, and executed across the organization. You will lead a team that may consist of instructional / learning experience designers, technical developers (Unity, HTML5, JavaScript, WebGL, XML, etc.), graphic artists, video developers, and / or communications/marketing designers to drive the development / maintenance of L&D courses and content aimed at enhancing the skills, knowledge, and capabilities of restaurant and corporate employees. You will partner with Centers of Expertise, Markets, and L&D Technology support, and manage internal and external designers who bring learning courses to life. You will support our learning culture, ensuring that programs are aligned with business objectives and driving both individual and organizational growth. You will be responsible for leading a team in creating impactful learning experiences tailored to McDonald’s workforce. You will design and deliver engaging, effective, and immersive learning programs aligned with the organization’s goals. You will work in a dynamic team of learning design professionals, supporting a wide range of programs that span both corporate and restaurant audiences globally, such as Leadership Development, Inclusion, Onboarding, Restaurant Curriculum, Corporate Development, Engagement, or Operations. This role is ideal for a leader who can operationalize the vision and strategy of L&D and lead a team of imaginative and innovative learning designers, and who thrives in a fast-paced, matrixed environment and is passionate about building leading-edge learning solutions that empower McDonald’s people to grow and succeed.

The candidate is expected to reside within India.

Responsibilities:

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

Team Leadership:

• Lead, coach, and develop a team of learning and development designers.
• Manage project assignments, capacity planning, and performance feedback for team members.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Manage allocation of team resources to align with critical needs and priorities as needed
• Develop and maintain a strong pipeline of talent through continuous talent management, development planning, talent assessment + succession planning and performance management
• Effectively manage performance and build a high-performing team.

Content Design and Development:

• Advise on the design, development and communications/marketing of end-to-end learning experience to drive behavior change, improve performance, and elevate engagement.
• Foster the creation of learner-centric, engaging, interactive, and immersive experiences aligned with McDonald’s L&D standards.
• Ensure design solutions use the best modalities (e.g., simulations, games, infographics, ILT, OJT) for the audience and content.
• Incorporate real-world stories to make learning practical and relevant.
• Create designs suitable for a multi-cultural, multi-generational audience, translatable into 40+ languages including RTL formats.
• Ensure learning solutions are grounded in adult learning principles, inclusive design, and brand alignment.
• Champion the use of emerging technologies (e.g., AI, AR/VR, adaptive learning) to create personalized learning experiences.
• Partner with global and regional stakeholders (e.g., HR, Operations, Marketing, restaurant teams) to understand learning needs and translate them into effective solutions.
• Ensure collaboration across Learning Systems and IT on delivery strategies and future needs to modernize learning design and delivery.
• Partner with People Solutions to drive operational excellence in design and development practices, templates, and tools.
• Ensure processes are in place to identify training needs, goals, and objectives aligned with organizational learning strategies.
• Meet and engage with SMEs, partners, and learners to conduct needs analyses, define requirements, and recommend digital adoption tools or new technologies.
• Collaborate with People Solutions on design methodology to improve engagement and behavior change.
• Ensure close partnership with the L&D Technology team for seamless integration of content and delivery systems.
• Serve as a strategic advisor on learning design best practices and trends.

Technical Development:

• Oversee the development of courses using various tools and technologies based on the course requirements. Technologies include: SCORM 1.2,Unity, HTML5, JavaScript, WebGL, XML, Articulate Storyline, Articulate Rise, Adobe Captivate
• Lead the team in creating mockups or wireframes to confirm the design with the design team. Tools used could include Adobe XD, PPT, etc.
• Support the translation of complex training concepts into clear and visually compelling stories using creative design techniques to develop interactive learning content and interfaces, including games and simulations, in collaboration with designers that can support over 40 languages, including right-to-left
• Monitor work across the team to ensure graphics and visuals adhere to McDonald’s and Hamburger University branding guidelines and maintain consistency across all materials, while also creating a brand a voice for each program
• Continuously improve assets based on evaluation results, feedback, and changing business needs

Performance Monitoring and Continuous Improvement:

• Leverage course evaluations to identify what is working and areas of opportunity
• Leverage data insights to identify learning gaps and optimize design strategies
• Monitor the effectiveness of training programs through evaluation and feedback mechanisms, making continuous improvements based on data-driven insights
• Stay updated with industry trends and best practices in learning and development, incorporating innovative approaches and technologies into program design
• Manage learning services vendors and facilitate discussions on technical requirements for provided solutions

Qualifications:

• 7-11 years of experience and a Bachelor’s Degree or equivalent experience in Learning & Development, Instructional Design, Talent Development or related field
• Experience working in Learning & Development, or Instructional or Experience Design
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• Experience creating learning programs for a multi-cultural, multi-generational audience
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Knowledge of adult learning and L&D current and contemporary market trends and practices
• Learning & Development Design Expertise & Skills
• Technical knowledge in areas of learning & development, instructional design, organization effectiveness, and HR processes
• Experience creating content for frontline workers or deskless workers
• Knowledge of learning technologies, including LMS, LXP. SCORM, Storyline, Rise, etc.
• Excellent analytical, problem-solving, and data-analysis skills
• Ability to write well and communicate effectively across all layers of the organization
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter – strong task management or ability to manage small projects
• Continuous improvement and growth mindset
• Exceptional project management skills on complex and evolving work; ability to manage multiple projects, including stakeholders, and deliver results within tight deadlines
• Solid influencing, negotiation and facilitation skills to champion and maintain collaborative relationships and trust with clients, peers, and other key partners
• Strong organizational skills
• Excellent communication and presentation skills
• Proven track record of managing and mentoring global teams across multiple regions
• Expert in driving cross-functional initiatives, ensuring organizational objectives are met seamlessly
• Demonstrated ability to operate as a people manager, leading diverse, complex teams, fostering a culture of innovation and collaboration across global markets

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Manager, L&D Delivery (Learning Design Manager)

Location: India

Job Description:

McDonald’s has an exciting opportunity for a Manager, L&D Delivery (Learning Design Manager) role based in our India Global Business Services Office. You will play a pivotal role, leading a team in shaping how learning experiences are designed, developed, and executed across the organization. You will lead a team that may consist of instructional / learning experience designers, technical developers (Unity, HTML5, JavaScript, WebGL, XML, etc.), graphic artists, video developers, and / or communications/marketing designers to drive the development / maintenance of L&D courses and content aimed at enhancing the skills, knowledge, and capabilities of restaurant and corporate employees. You will partner with Centers of Expertise, Markets, and L&D Technology support, and manage internal and external designers who bring learning courses to life. You will support our learning culture, ensuring that programs are aligned with business objectives and driving both individual and organizational growth. You will be responsible for leading a team in creating impactful learning experiences tailored to McDonald’s workforce. You will design and deliver engaging, effective, and immersive learning programs aligned with the organization’s goals. You will work in a dynamic team of learning design professionals, supporting a wide range of programs that span both corporate and restaurant audiences globally, such as Leadership Development, Inclusion, Onboarding, Restaurant Curriculum, Corporate Development, Engagement, or Operations. This role is ideal for a leader who can operationalize the vision and strategy of L&D and lead a team of imaginative and innovative learning designers, and who thrives in a fast-paced, matrixed environment and is passionate about building leading-edge learning solutions that empower McDonald’s people to grow and succeed.

The candidate is expected to reside within India.

Responsibilities:

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

Team Leadership:

• Lead, coach, and develop a team of learning and development designers.
• Manage project assignments, capacity planning, and performance feedback for team members.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Manage allocation of team resources to align with critical needs and priorities as needed
• Develop and maintain a strong pipeline of talent through continuous talent management, development planning, talent assessment + succession planning and performance management
• Effectively manage performance and build a high-performing team.

Content Design and Development:

• Advise on the design, development and communications/marketing of end-to-end learning experience to drive behavior change, improve performance, and elevate engagement.
• Foster the creation of learner-centric, engaging, interactive, and immersive experiences aligned with McDonald’s L&D standards.
• Ensure design solutions use the best modalities (e.g., simulations, games, infographics, ILT, OJT) for the audience and content.
• Incorporate real-world stories to make learning practical and relevant.
• Create designs suitable for a multi-cultural, multi-generational audience, translatable into 40+ languages including RTL formats.
• Ensure learning solutions are grounded in adult learning principles, inclusive design, and brand alignment.
• Champion the use of emerging technologies (e.g., AI, AR/VR, adaptive learning) to create personalized learning experiences.
• Partner with global and regional stakeholders (e.g., HR, Operations, Marketing, restaurant teams) to understand learning needs and translate them into effective solutions.
• Ensure collaboration across Learning Systems and IT on delivery strategies and future needs to modernize learning design and delivery.
• Partner with People Solutions to drive operational excellence in design and development practices, templates, and tools.
• Ensure processes are in place to identify training needs, goals, and objectives aligned with organizational learning strategies.
• Meet and engage with SMEs, partners, and learners to conduct needs analyses, define requirements, and recommend digital adoption tools or new technologies.
• Collaborate with People Solutions on design methodology to improve engagement and behavior change.
• Ensure close partnership with the L&D Technology team for seamless integration of content and delivery systems.
• Serve as a strategic advisor on learning design best practices and trends.

Technical Development:

• Oversee the development of courses using various tools and technologies based on the course requirements. Technologies include: SCORM 1.2,Unity, HTML5, JavaScript, WebGL, XML, Articulate Storyline, Articulate Rise, Adobe Captivate
• Lead the team in creating mockups or wireframes to confirm the design with the design team. Tools used could include Adobe XD, PPT, etc.
• Support the translation of complex training concepts into clear and visually compelling stories using creative design techniques to develop interactive learning content and interfaces, including games and simulations, in collaboration with designers that can support over 40 languages, including right-to-left
• Monitor work across the team to ensure graphics and visuals adhere to McDonald’s and Hamburger University branding guidelines and maintain consistency across all materials, while also creating a brand a voice for each program
• Continuously improve assets based on evaluation results, feedback, and changing business needs

Performance Monitoring and Continuous Improvement:

• Leverage course evaluations to identify what is working and areas of opportunity
• Leverage data insights to identify learning gaps and optimize design strategies
• Monitor the effectiveness of training programs through evaluation and feedback mechanisms, making continuous improvements based on data-driven insights
• Stay updated with industry trends and best practices in learning and development, incorporating innovative approaches and technologies into program design
• Manage learning services vendors and facilitate discussions on technical requirements for provided solutions

Qualifications:

• 7-11 years of experience and a Bachelor’s Degree or equivalent experience in Learning & Development, Instructional Design, Talent Development or related field
• Experience working in Learning & Development, or Instructional or Experience Design
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• Experience creating learning programs for a multi-cultural, multi-generational audience
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Knowledge of adult learning and L&D current and contemporary market trends and practices
• Learning & Development Design Expertise & Skills
• Technical knowledge in areas of learning & development, instructional design, organization effectiveness, and HR processes
• Experience creating content for frontline workers or deskless workers
• Knowledge of learning technologies, including LMS, LXP. SCORM, Storyline, Rise, etc.
• Excellent analytical, problem-solving, and data-analysis skills
• Ability to write well and communicate effectively across all layers of the organization
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter – strong task management or ability to manage small projects
• Continuous improvement and growth mindset
• Exceptional project management skills on complex and evolving work; ability to manage multiple projects, including stakeholders, and deliver results within tight deadlines
• Solid influencing, negotiation and facilitation skills to champion and maintain collaborative relationships and trust with clients, peers, and other key partners
• Strong organizational skills
• Excellent communication and presentation skills
• Proven track record of managing and mentoring global teams across multiple regions
• Expert in driving cross-functional initiatives, ensuring organizational objectives are met seamlessly
• Demonstrated ability to operate as a people manager, leading diverse, complex teams, fostering a culture of innovation and collaboration across global markets

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Manager, L&D Delivery (Learning Design Manager)

Location: India

Job Description:

McDonald’s has an exciting opportunity for a Manager, L&D Delivery (Learning Design Manager) role based in our India Global Business Services Office. You will play a pivotal role, leading a team in shaping how learning experiences are designed, developed, and executed across the organization. You will lead a team that may consist of instructional / learning experience designers, technical developers (Unity, HTML5, JavaScript, WebGL, XML, etc.), graphic artists, video developers, and / or communications/marketing designers to drive the development / maintenance of L&D courses and content aimed at enhancing the skills, knowledge, and capabilities of restaurant and corporate employees. You will partner with Centers of Expertise, Markets, and L&D Technology support, and manage internal and external designers who bring learning courses to life. You will support our learning culture, ensuring that programs are aligned with business objectives and driving both individual and organizational growth. You will be responsible for leading a team in creating impactful learning experiences tailored to McDonald’s workforce. You will design and deliver engaging, effective, and immersive learning programs aligned with the organization’s goals. You will work in a dynamic team of learning design professionals, supporting a wide range of programs that span both corporate and restaurant audiences globally, such as Leadership Development, Inclusion, Onboarding, Restaurant Curriculum, Corporate Development, Engagement, or Operations. This role is ideal for a leader who can operationalize the vision and strategy of L&D and lead a team of imaginative and innovative learning designers, and who thrives in a fast-paced, matrixed environment and is passionate about building leading-edge learning solutions that empower McDonald’s people to grow and succeed.

The candidate is expected to reside within India.

Responsibilities:

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

Team Leadership:

• Lead, coach, and develop a team of learning and development designers.
• Manage project assignments, capacity planning, and performance feedback for team members.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Manage allocation of team resources to align with critical needs and priorities as needed
• Develop and maintain a strong pipeline of talent through continuous talent management, development planning, talent assessment + succession planning and performance management
• Effectively manage performance and build a high-performing team.

Content Design and Development:

• Advise on the design, development and communications/marketing of end-to-end learning experience to drive behavior change, improve performance, and elevate engagement.
• Foster the creation of learner-centric, engaging, interactive, and immersive experiences aligned with McDonald’s L&D standards.
• Ensure design solutions use the best modalities (e.g., simulations, games, infographics, ILT, OJT) for the audience and content.
• Incorporate real-world stories to make learning practical and relevant.
• Create designs suitable for a multi-cultural, multi-generational audience, translatable into 40+ languages including RTL formats.
• Ensure learning solutions are grounded in adult learning principles, inclusive design, and brand alignment.
• Champion the use of emerging technologies (e.g., AI, AR/VR, adaptive learning) to create personalized learning experiences.
• Partner with global and regional stakeholders (e.g., HR, Operations, Marketing, restaurant teams) to understand learning needs and translate them into effective solutions.
• Ensure collaboration across Learning Systems and IT on delivery strategies and future needs to modernize learning design and delivery.
• Partner with People Solutions to drive operational excellence in design and development practices, templates, and tools.
• Ensure processes are in place to identify training needs, goals, and objectives aligned with organizational learning strategies.
• Meet and engage with SMEs, partners, and learners to conduct needs analyses, define requirements, and recommend digital adoption tools or new technologies.
• Collaborate with People Solutions on design methodology to improve engagement and behavior change.
• Ensure close partnership with the L&D Technology team for seamless integration of content and delivery systems.
• Serve as a strategic advisor on learning design best practices and trends.

Technical Development:

• Oversee the development of courses using various tools and technologies based on the course requirements. Technologies include: SCORM 1.2,Unity, HTML5, JavaScript, WebGL, XML, Articulate Storyline, Articulate Rise, Adobe Captivate
• Lead the team in creating mockups or wireframes to confirm the design with the design team. Tools used could include Adobe XD, PPT, etc.
• Support the translation of complex training concepts into clear and visually compelling stories using creative design techniques to develop interactive learning content and interfaces, including games and simulations, in collaboration with designers that can support over 40 languages, including right-to-left
• Monitor work across the team to ensure graphics and visuals adhere to McDonald’s and Hamburger University branding guidelines and maintain consistency across all materials, while also creating a brand a voice for each program
• Continuously improve assets based on evaluation results, feedback, and changing business needs

Performance Monitoring and Continuous Improvement:

• Leverage course evaluations to identify what is working and areas of opportunity
• Leverage data insights to identify learning gaps and optimize design strategies
• Monitor the effectiveness of training programs through evaluation and feedback mechanisms, making continuous improvements based on data-driven insights
• Stay updated with industry trends and best practices in learning and development, incorporating innovative approaches and technologies into program design
• Manage learning services vendors and facilitate discussions on technical requirements for provided solutions

Qualifications:

• 7-11 years of experience and a Bachelor’s Degree or equivalent experience in Learning & Development, Instructional Design, Talent Development or related field
• Experience working in Learning & Development, or Instructional or Experience Design
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure
• Experience working across many countries and cultures
• Experience creating learning programs for a multi-cultural, multi-generational audience
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Knowledge of adult learning and L&D current and contemporary market trends and practices
• Learning & Development Design Expertise & Skills
• Technical knowledge in areas of learning & development, instructional design, organization effectiveness, and HR processes
• Experience creating content for frontline workers or deskless workers
• Knowledge of learning technologies, including LMS, LXP. SCORM, Storyline, Rise, etc.
• Excellent analytical, problem-solving, and data-analysis skills
• Ability to write well and communicate effectively across all layers of the organization
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter – strong task management or ability to manage small projects
• Continuous improvement and growth mindset
• Exceptional project management skills on complex and evolving work; ability to manage multiple projects, including stakeholders, and deliver results within tight deadlines
• Solid influencing, negotiation and facilitation skills to champion and maintain collaborative relationships and trust with clients, peers, and other key partners
• Strong organizational skills
• Excellent communication and presentation skills
• Proven track record of managing and mentoring global teams across multiple regions
• Expert in driving cross-functional initiatives, ensuring organizational objectives are met seamlessly
• Demonstrated ability to operate as a people manager, leading diverse, complex teams, fostering a culture of innovation and collaboration across global markets