7,798 Edtech Product Managers jobs in India
Market & Product Strategy
Posted today
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Who are we and what do we do?
BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.
With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.
Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.
LocationThis is a remote opportunity. But the base location of the role holder has to be Mumbai
Role in Nutshell:
Product Strategy team is responsible for identifying short-term & long-term opportunities across developer markets & product lines to accelerate Browserstack’s revenue growth & to develop the vision for Browserstack with a strong strategy plan & hypotheses backed by data. Reporting to Senior Manager, Product Strategy, this individual will work closely with other Product, Marketing & Sales Heads.
Desired experience:
The ideal candidate will bring 7+ years’ experience with at least 2+ years’ experience in management consulting, Growth and/or product strategy.
Has superior strategic, analytic, and problem-solving skills, and is capable of clearly communicating a long-term vision across the company and clients.
Is integrated into the developer or saas market ecosystem stay current on competitive and market trends, and brings those insights to inform Product strategy
Natural collaborator, with excellent communication skills and strong executive presence. Must be disciplined and comfortable with ambiguity, possessing the maturity and capability to interact and influence across multiple levels and a global matrixed organization
Exhibit relevant and consistent leadership behaviours in team management, customer communications, and internal interactions with peers, senior management, clients, and third-party vendors.
Ability to structure, manage, and coordinate multiple complex cross-functional projects and processes with multiple stakeholders at both senior and junior levels
What will you do?
Conduct in-depth research and analysis of market trends, competitor landscape, and customer needs and formulate data-driven strategies to enhance product revenue and market share.
Lead key select projects or major work streams related to Browsertsack’s overall product strategy to ultimately drive recommendations to the Executive Committee
Identify, prioritize, structure, and manage complex issues that drive product priorities and demonstrate bottom-line results including long-term monetization and commercialization strategies
Work closely with cross-functional teams, to ensure seamless implementation of finalized Strategies
Take ownership of the entire strategic initiative lifecycle, from conceptualization and formulation to execution and outcome assessment. Ensure that strategies are effectively implemented and measure success against predefined metrics, with a focus on achieving tangible dollar benefits.
Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to executives, functional, or regional management
Benefits:
In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:
Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
Gratuity as per payment of Gratuity Act, 1972
Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
Remote-First work environment that allows our people to work from home
Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
Senior Specialist, Product Strategy
Posted 1 day ago
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Senior Specialist, Product Strategy and Operations
Overview:
Mastercard is a global technology company in the payments industry, dedicated to driving innovation and financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions that help businesses, financial institutions, and governments make data-driven decisions.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Senior Specialist, Product Management, role will be part of a team responsible for owning and delivering the tactical execution of the development the Ethoca Clarity product. You will be working closely with development teams to create the needed features that will further evolve the product. Vital to this will be coordinating the requirements from Product Managers, customers and partners, and internal stakeholders.
Role
Support the execution of core product workstreams. The role may require engaging with internal teams, vendors and contractors to ensure timely and quality delivery of workstreams.
Own documentation, QA processes, and regular tracking to ensure internal stakeholders have visibility into progress, blockers, and metrics.
Lead status reviews, coordinate across time zones, and support go-to-market enablement in collaboration with Ops, Engineering, and Market teams.
Collaborate with product management, development teams, customers, and other market stakeholders to gather and validate requirements.
Maintain and prioritize the product backlog, ensuring it is consistently refined and aligned with strategic goals.
Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations.
Work closely with internal stakeholders such as Operations, and Data Teams to ensure successful delivery of product releases.
Develop training materials, documentation, and user guides to drive product adoption.
Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards would be an added advantage.
About You:
Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products
Experience working with external vendors or delivery partners; confident managing timelines, output quality, and alignment to goals.
Experience in the Payments, Ecommerce, Disputes and/or Fraud Management industry is a plus.
Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.)
Strong analytical skills and intuition. Ability to analyze complex data and identify patterns.
Strong organizational and problem-solving skills—you're someone who gets things done and clears roadblocks.
Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
Comfort with and an ability to adapt in a rapidly changing environment
Openness to learn and apply new technologies, staying current with industry trends and advancements
Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experience
Senior Specialist, Product Strategy
Posted today
Job Viewed
Job Description
Overview:
Mastercard is a global technology company in the payments industry, dedicated to driving innovation and financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions that help businesses, financial institutions, and governments make data-driven decisions.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Senior Specialist, Product Management, role will be part of a team responsible for owning and delivering the tactical execution of the development the Ethoca Clarity product. You will be working closely with development teams to create the needed features that will further evolve the product. Vital to this will be coordinating the requirements from Product Managers, customers and partners, and internal stakeholders.
Role
Support the execution of core product workstreams. The role may require engaging with internal teams, vendors and contractors to ensure timely and quality delivery of workstreams.
Own documentation, QA processes, and regular tracking to ensure internal stakeholders have visibility into progress, blockers, and metrics.
Lead status reviews, coordinate across time zones, and support go-to-market enablement in collaboration with Ops, Engineering, and Market teams.
Collaborate with product management, development teams, customers, and other market stakeholders to gather and validate requirements.
Maintain and prioritize the product backlog, ensuring it is consistently refined and aligned with strategic goals.
Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations.
Work closely with internal stakeholders such as Operations, and Data Teams to ensure successful delivery of product releases.
Develop training materials, documentation, and user guides to drive product adoption.
Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards would be an added advantage.
About You:
Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products
Experience working with external vendors or delivery partners; confident managing timelines, output quality, and alignment to goals.
Experience in the Payments, Ecommerce, Disputes and/or Fraud Management industry is a plus.
Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.)
Strong analytical skills and intuition. Ability to analyze complex data and identify patterns.
Strong organizational and problem-solving skills—you're someone who gets things done and clears roadblocks.
Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
Comfort with and an ability to adapt in a rapidly changing environment
Openness to learn and apply new technologies, staying current with industry trends and advancements
Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experience
Director - Product Strategy (Academics)
Posted today
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Job Description
LOCATION: Mumbai, Delhi, Bangalore
ABOUT THE ROLE
As the Director Product Strategy (Academics) , you will lead the design, innovation, and strategic direction of a leading tech-enabled education organizations middle school and high school products. This role demands a blend of strategic foresight, subject-matter expertise, and executional excellence to deliver world-class, scalable, and impactful academic solutions.
You will define the long-term product roadmap for Middle School and High School, ensure alignment with the organizations mission of transforming education, and drive measurable learning outcomes at scale. You will work closely with cross-functional teams including Curriculum, Product, Tech, Business, and Excellence to co-create academic products that integrate global pedagogical best practices, digital learning innovations, and contextual relevance for Indian classrooms.
ROLES & RESPONSIBILITIES
Product Strategy & Innovation
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Define and lead the academic product vision and roadmap.
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Integrate cutting-edge pedagogy, subject-matter expertise, and student experience insights into high-impact curriculum solutions.
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Translate long-term academic goals into scalable and tech-enabled product strategies.
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Build frameworks and standards that ensure rigor, relevance, and learner outcomes across academic products.
Cross-functional Leadership & Execution
- Collaborate with Product, Tech, and Business teams to co-design learning solutions for classroom and at-home learning.
- Work closely with the Excellence Team to align academic content with student development and training initiatives.
- Champion innovation by identifying emerging trends, technology, and practices in high school education and applying them to product design.
Stakeholder Management
- Collaborate with technology and product teams to create scalable, tech-enabled academic solutions that leverage data-driven insights.
- Engage with school leaders, teachers, and sales teams to understand assessment needs and improve adoption.
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Manage external vendors and partners, where needed.
- Provide academic mentorship and capacity building across curriculum and pedagogy functions.
Insights, Analytics & Market Intelligence
- Lead high-impact projects, managing timelines, resource allocation, and quality benchmarks.
- Use data and market insights to refine academic strategy, identify gaps, and inform product decisions.
- Maintain visibility on competitor offerings, industry trends, and regulatory guidelines to ensure high school products remain ahead of the curve.
EXPERIENCE
- 8 to 10+ years of experience in educational product strategy, curriculum design, or academic innovation.
- Proven track record of designing and delivering high-impact academic products, especially in the high school segment.
- Masters degree or Ph.D. in Education or relevant subject discipline; BE/MBA preferred for strategy orientation.
- Experience in EdTech, academic operations, or K12 education (especially in scalable B2B models) is highly desirable.
- Strong understanding of national and global curriculum standards (NCERT, CBSE, ICSE, international boards).
COMPETENCIES REQUIRED
Functional
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Deep understanding of academic planning, instructional design, and high
school subject matter. - Strong strategic acumen with ability to develop product vision and drive implementation.
- Expertise in using analytics and learner data to improve content and product performance.
- Familiarity with education technology platforms, tools, and blended learning models.
Role-Based
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Excellent stakeholder and project management skills.
- High ownership mindset with the ability to work in dynamic, ambiguous environments.
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Strong communication, stakeholder management, and influencing skills
- Passion for education, innovation, and improving student outcomes at scale.
Senior Specialist, Product Strategy
Posted 11 days ago
Job Viewed
Job Description
Senior Specialist, Product Strategy and Operations
Overview:
Mastercard is a global technology company in the payments industry, dedicated to driving innovation and financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions that help businesses, financial institutions, and governments make data-driven decisions.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Senior Specialist, Product Management, role will be part of a team responsible for owning and delivering the tactical execution of the development the Ethoca Clarity product. You will be working closely with development teams to create the needed features that will further evolve the product. Vital to this will be coordinating the requirements from Product Managers, customers and partners, and internal stakeholders.
Role
Support the execution of core product workstreams. The role may require engaging with internal teams, vendors and contractors to ensure timely and quality delivery of workstreams.
Own documentation, QA processes, and regular tracking to ensure internal stakeholders have visibility into progress, blockers, and metrics.
Lead status reviews, coordinate across time zones, and support go-to-market enablement in collaboration with Ops, Engineering, and Market teams.
Collaborate with product management, development teams, customers, and other market stakeholders to gather and validate requirements.
Maintain and prioritize the product backlog, ensuring it is consistently refined and aligned with strategic goals.
Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations.
Work closely with internal stakeholders such as Operations, and Data Teams to ensure successful delivery of product releases.
Develop training materials, documentation, and user guides to drive product adoption.
Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards would be an added advantage.
About You:
Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products
Experience working with external vendors or delivery partners; confident managing timelines, output quality, and alignment to goals.
Experience in the Payments, Ecommerce, Disputes and/or Fraud Management industry is a plus.
Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.)
Strong analytical skills and intuition. Ability to analyze complex data and identify patterns.
Strong organizational and problem-solving skills—you're someone who gets things done and clears roadblocks.
Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
Comfort with and an ability to adapt in a rapidly changing environment
Openness to learn and apply new technologies, staying current with industry trends and advancements
Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experience
Senior Specialist, Product Strategy
Posted today
Job Viewed
Job Description
Senior Specialist, Product Strategy and Operations
Overview:
Mastercard is a global technology company in the payments industry, dedicated to driving innovation and financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions that help businesses, financial institutions, and governments make data-driven decisions.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Senior Specialist, Product Management, role will be part of a team responsible for owning and delivering the tactical execution of the development the Ethoca Clarity product. You will be working closely with development teams to create the needed features that will further evolve the product. Vital to this will be coordinating the requirements from Product Managers, customers and partners, and internal stakeholders.
Role
Support the execution of core product workstreams. The role may require engaging with internal teams, vendors and contractors to ensure timely and quality delivery of workstreams.
Own documentation, QA processes, and regular tracking to ensure internal stakeholders have visibility into progress, blockers, and metrics.
Lead status reviews, coordinate across time zones, and support go-to-market enablement in collaboration with Ops, Engineering, and Market teams.
Collaborate with product management, development teams, customers, and other market stakeholders to gather and validate requirements.
Maintain and prioritize the product backlog, ensuring it is consistently refined and aligned with strategic goals.
Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations.
Work closely with internal stakeholders such as Operations, and Data Teams to ensure successful delivery of product releases.
Develop training materials, documentation, and user guides to drive product adoption.
Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards would be an added advantage.
About You:
Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products
Experience working with external vendors or delivery partners; confident managing timelines, output quality, and alignment to goals.
Experience in the Payments, Ecommerce, Disputes and/or Fraud Management industry is a plus.
Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.)
Strong analytical skills and intuition. Ability to analyze complex data and identify patterns.
Strong organizational and problem-solving skills—you're someone who gets things done and clears roadblocks.
Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
Comfort with and an ability to adapt in a rapidly changing environment
Openness to learn and apply new technologies, staying current with industry trends and advancements
Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experience
Senior VP of Product Strategy
Posted today
Job Viewed
Job Description
• Ability to comfortably and confidently present to all levels within the enterprise and to work with both technical and non-technical stakeholders across multiple business units, including at the executive level
• Ability to think and act strategically but capable of adapting a hands-on approach when required.
• Experience working in strategic leadership, with proven background successfully leading teams in strategic planning and development
• The proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through
• Problem-solving skills to identify problems, evaluate options, and execute solutions.
• Time management skills to manage the timeline of strategic initiatives.
• Quality-control analysis skills to conduct the testing of products and services.
• Finance management skills to determine the budget needed to execute on initiatives
• Experience leading and mentoring a team of product and software development leaders
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Senior Product Manager-Product Strategy & Analytics
Posted today
Job Viewed
Job Description
- Vertragsart: Full-time, Permanent
- Einstiegslevel: Professionals
- Home Office: On-Site
- Einsatzbereich: Sales, Marketing & Product Management
- Status: Laufende Rekrutierung, Eintrittsdatum flexibel
- Veröffentlichung: 20.06.2025
- Stellen-ID: WW_DT_nucera00500
Aufgaben
We currently have an exciting job opportunity for a (Senior) Product Manager green hydrogen (gH2), reporting to the Director product management green hydrogen (gH2) within thyssenkrupp nucera. This is crucial for driving the strategic direction and analytical insights of our product offerings and product development. This position involves using data-driven approaches to inform product strategies, enhance customer engagement, and ensure sustainable growth. You will be responsible for overseeing gh2 product strategy and product analytics in terms of Levelized Cost of Hydrogen (LCOH) and Total Cost of ownership (TCO) from customer view.
- producing business statistics among which are price points, product mix sales history, and competition for product introduction
- Utilize tools to analyse market data, competitor data and validate customer needs
- Analyse and interpret complex data sets to inform product strategies and improvements
- Apply agile methodologies to enhance team collaboration with Sales, marketing, engineering, etc.
- Focus on creating products that provide a great user experience and USP funnelled into the product development
- Collect, consolidate and evaluate key internal and external data impacting LCOH and Customer TCO to evaluating impact product functionality and performance
- Assessing and prioritizing features based on their alignment with corporate and product strategy
- expand knowledge and value levers for product and scope positioning
- Conducting gap analysis, risk assessments, and prioritizing requirements based on their significance and expected customer benefit
- Defining how the product will differentiate from competitors and creating a roadmap for its development
- Provide guidance on product positioning and messaging to management; Prepare & update data visualization in reporting tool (e.g. PPT, Power BI)
- Work closely with cross-functional teams to ensure alignment and successful product delivery.
Profil
- Master / Bachelor’s degree in a business, finance, engineering, or a related field is essential; with a interest and understanding in technical areas.
- Previous experience (min. 3-5yrs) and also previous experience in product strategy or product analytics roles; Proven track record of driving product improvements through data analysis.
- Ideally, you have expertise in the field of water electrolysis.
- Strong Proficiency in data analysis tools and techniques.
- High affinity to data research and sound skills in PowerPoint and Excel, Power BI, etc.
- Understanding and analysing financial data, including budgeting, forecasting, and pricing strategies. This helps in making decisions that impact the product's profitability and financial performance.
- Excellent English written, verbal communication and presentation skills
- Effective communication and collaboration with cross-functional teams, stakeholders, and customers are vital. This includes strong oral and written communication skills, as well as the ability to build and maintain professional relationships.
- Understanding of market trends and customer behaviour.
- Identify and resolve issues that arise product analytics. This involves critical thinking and the ability to approach problems from different angles.
- You have strong oral and written communication skills as well as strong interpersonal and leadership and project management skills.
- Proactive and self-motivated, organized and methodical, adaptable and able to thrive in a fast-paced, dynamic environment
- Demonstrated ability to work effectively in an international team with diverse cultural background
- Ability to think long-term and develop strategies that align with the company's goals and objectives. This includes setting product vision, defining roadmaps, and making strategic decisions based on data and insights.
- gather and analyse customer feedback and other external insights. This involves using qualitative and quantitative data to shape competitive products
- You are willing to go on business trips around the globe regularly.
Das bieten wir
- Electrolysis - Green Hydrogen & Chlor Alkali Technology Provider for a livable planet.
- Working on Global clients.
- You will be part of new establishment for upcoming generation.
- Company believes in Innovation and Employee Empowerment.
- Excellent work culture.
- Sicherheit & Gesundheit - Höchste Standards für Arbeitssicherheit sowie vielseitige Gesundheitsförderung und -vorsorge.
- Altersvorsorge - Wir unterstützen Dich individuell mit verschiedenen Modellen.
- Zusammenhalt - Kollegialität ist uns enorm wichtig – wir begegnen einander mit Respekt, Anerkennung und Wertschätzung.
- Weiterbildung - Du entwickelst dich durch Schulungs- und Fortbildungsangebote fachlich wie persönlich.
- Vergütung - Faire Arbeitsbedingungen und eine wettbewerbsfähige Vergütung als wichtige Basis.
- Vielfalt - Wir fördern eine offene und tolerante Arbeitskultur.
- Familie & Beruf - Familie & Beruf: Mit der Work-Life-Balance im Blick garantieren wir geregelte Arbeitzeiten.
- Gestaltungsfreiheit - Ein freies Arbeitsumfeld mit einer gesunden Fehlerkultur, in dem Du neue Lösungen ausprobieren kannst
- Flexibilität - Flexibilität: Wir unterstützen bspw. durch flexible Arbeitszeiten, Homeoffice-Angebote und Optionen unterschiedlicher Auszeiten.
- Nachhaltigkeit - Wir handeln verantwortungsvoll und umweltbewusst.
- Onboarding - Onboarding: Individuelle und persönliche Angebote zum Start in den Job.
In kürzester Zeit hast Du Deine Online Bewerbung bei thyssenkrupp eingereicht! Und so lange die Stellenanzeige auf unserer Karriereseite ausgeschrieben ist, besteht die Möglichkeit, sich zu bewerben.
Wir führen unsere Vorstellungsgespräche per Video, Telefon und auch persönlich durch. Detaillierte Informationen dazu erhältst Du von uns im Laufe des Bewerberprozesses während Du hingegen allgemeine Informationen sowie Bewerbungstipps Bewerbungstipps hier findest.
Weitere Informationen über thyssenkrupp, unsere Produkte und Standorte findest Du direkt auf der Unternehmenswebseite.
Wir wünschen Dir viel Erfolg bei Deiner Bewerbung!
Senior Specialist, Product Strategy and Operations
Posted 5 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Product Strategy and Operations
Overview:
Mastercard is a global technology company in the payments industry, dedicated to driving innovation and financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions that help businesses, financial institutions, and governments make data-driven decisions.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity ("Clarity") changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Senior Specialist, Product Management, role will be part of a team responsible for owning and delivering the tactical execution of the development the Ethoca Clarity product. You will be working closely with development teams to create the needed features that will further evolve the product. Vital to this will be coordinating the requirements from Product Managers, customers and partners, and internal stakeholders.
Role
Support the execution of core product workstreams. The role may require engaging with internal teams, vendors and contractors to ensure timely and quality delivery of workstreams.
Own documentation, QA processes, and regular tracking to ensure internal stakeholders have visibility into progress, blockers, and metrics.
Lead status reviews, coordinate across time zones, and support go-to-market enablement in collaboration with Ops, Engineering, and Market teams.
Collaborate with product management, development teams, customers, and other market stakeholders to gather and validate requirements.
Maintain and prioritize the product backlog, ensuring it is consistently refined and aligned with strategic goals.
Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations.
Work closely with internal stakeholders such as Operations, and Data Teams to ensure successful delivery of product releases.
Develop training materials, documentation, and user guides to drive product adoption.
Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards would be an added advantage.
About You:
Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products
Experience working with external vendors or delivery partners; confident managing timelines, output quality, and alignment to goals.
Experience in the Payments, Ecommerce, Disputes and/or Fraud Management industry is a plus.
Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.)
Strong analytical skills and intuition. Ability to analyze complex data and identify patterns.
Strong organizational and problem-solving skills-you're someone who gets things done and clears roadblocks.
Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
Comfort with and an ability to adapt in a rapidly changing environment
Openness to learn and apply new technologies, staying current with industry trends and advancements
Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experience
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Officer - Credit Product Strategy - C10 - Mumbai
Posted 5 days ago
Job Viewed
Job Description
**Key Responsibilities:**
+ Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
+ Ensure timely completion of projects within the CPSO book of work.
+ Implementation of best practices inline with established guidelines to drive operational consistency across Business Units
+ Following established governance mechanisms / controls to prevent recurrence of issues
+ Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
+ Actively participate in Learning, Development and Training opportunities including instructor led courses
+ Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
+ Travel (less than 10%)
**Knowledge/Experience:**
+ Demonstratable financial services experience, including 1-3 years in Banking or FI Industry
+ Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
+ Knowledge of Citi´s systems
+ Experience in preparing presentations for seniors
+ Awareness and adherence to the control environment
**Skills/Competencies:**
+ Proven culture carrier. Good interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
+ Organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
+ Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
+ Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills
**Qualifications:**
+ BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject
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**Job Family Group:**
Business Strategy, Management & Administration
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**Job Family:**
Strategy & Development
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.