245 Educational Coach jobs in India
Learning Support Practitioner
Posted today
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Term Time
**Job category/type**
Learning Support Practitioner
**Date posted**
15/08/2024
**Job reference**
REQ000296
Learning Support Practitioner
Minimum of 10 hours per week up to 35 hours per week, 34 weeks per year, term-time only.
£22,071 per annum pro rata
£12.93 enhanced rate per hour (in first year of employment) (higher rates of pay are available for personal care duties and Communication Support Workers)Required at Leiston, Halesworth, Otley and Ipswich Campuses.*
We are looking for Learning Support Practitioners to provide essential classroom and workshop support and practical assistance to our students and to play a key role in supporting our teaching staff to deliver an exceptional student experience.
As a Learning Support Practitioner you will work alongside teaching staff, and will be deployed in a range of vocational workshops or classrooms, working with groups of students, or on a one to one basis.
You will need to have a flexible style and approach, with the ability to build effective relationships with both students and teaching staff, accompanied by the ability to be pro-active and use your initiative. You should have experience of working with young people and an understanding of working with people with Special Educational Needs (SEN).
You will need to have a good standard of education, with English and/or Maths at Level 2 (GCSE C or 4 grade), with a commitment to achieving Level 2 English or Maths if not already obtained.
Enhanced hourly rates are available for Learning Support Practitioners undertaking personal care duties.
At Suffolk New College, we promote the culture of BeSNC. Implementing BeSNC is not just a choice; it's a commitment to providing the best possible environment for our learners to thrive. It's a commitment to nurturing an inclusive and supportive community where each student, staff and community member can reach their full potential.
**Closing Date: Monday 2nd September 2024**
**Interview Date: Wednesday 11th September 2024 (at our Rural Campus, Otley)**
The college will not recognise any agency fees for recruitment activities unless an active engagement linked to a specific role has been agreed.
The college will not pay fees associated with CVs or applicants who are sent to the college via agencies on a speculative basis or in response to college adverts.
Agencies should refrain from sending CVs to anyone working for the college on a speculative basis. The college will make approaches to agencies via our HR team if we feel that we need assistance with a post.
Learning Support Associate 1 1
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**Purpose of the position**
- To deliver solutions for customer issues that cannot be solved by Tier 0 line support by providing expertise in a SuccessFactors learning area.
- To provide expertise to increase efficiency and improve quality by standardizing, optimizing and automating GP&O processes, using knowledge to deliver value to DSM.
**Key areas of accountability/responsibility**
- Provide operational support in learning area of expertise in response to customer requests by handling Tier 1 tickets.
- Ensure that the required level of expertise in the specific area is maintained.
- Ensure that the global standard processes, tools and documentation are maintained and adhered to.
**Ticket handling**
- Work on solving learning tickets assigned to Tier 1 team with right quality
- Work on learning report requests
- All the tickets and activities are to completed in agreed SLA (Service Level Agreement) and help in improving the SLA’s of team.
- Perform Incidents/workorders with great impact and resolve them with high priority and accuracy
**Problem management (Investigating and Mitigation)**
- Review recurring incidents and propose improvement to tier 2, TS Service line manager and GSC manager
- Create and update QRC’s and Q&A for Tier 0 and Tier 1
- Create and update training material WI’s for Tier 1
**Project management activities**
- Work on UAT’s in coordination with Tier 2
- Create training material
- Test and implement release of new learning in coordination with e-learning specialist
**Security / Privacy**
He/she observes the Security / Privacy regulations, takes care to be aware, trained and completed formal registration (e.g. Non-Disclosure Agreement) and fulfils a warning function when regulations are not met or when an insecure situation occurs.
**Knowledge level, educational level and skill requirements**
- Bachelor degree or similar experience/working level
- System knowledge level of Talent Suite
- Fluent in English, both in writing and verbally;
- Experience in working in global and virtual teams
- Affinity with working on technology and hands on in use of excel and power point.
- Excellent communication skills, can engage with all levels in the organization (also cross functions);
- Ability to manage multiple priorities.
Royal DSM is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.
Student success associate
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People who have worked in Ed-Tech companies as Sales Executives or Customer Support Associates are welcome to apply!About the Role:We are seeking a proactive and empathetic Student Success Coach (Full Time) to manage student relationships, ensure academic engagement, and support learner success. The ideal candidate will play a pivotal role in enhancing student experience, improving retention, and driving learner outcomes through consistent communication, coaching, and collaboration.Key Responsibilities:1. Call Handling & OutreachConduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.Promptly engage with students for check-ins, follow-ups, and session bookings.2. Student Engagement & OnboardingConduct onboarding or introductory sessions for new students.Guide students through platform features including recordings, assignments, and PPTs.Set clear expectations on learning objectives and outcomes.3. Performance Monitoring & Follow-upsCarry out weekly follow-up calls to assess student progress and well-being.Identify academic, emotional, or logistical performance gaps.Engage with students to help them achieve success in freelancing.Design and implement tailored improvement plans to support student goals.4. Motivation & Mindset CoachingAddress concerns related to motivation, confidence, and time management.Celebrate student milestones and reinforce progress.Conduct time audits and coach students on improving productivity.5. Retention & Conflict ManagementImplement early intervention strategies to reduce dropouts and refunds.Offer alternative learning pathways and comeback strategies.Handle student concerns and conflicts with empathy and problem-solving.6. Internal Communication & ReportingShare insights and updates regularly with reporting managers and academic teams.Collaborate with internal stakeholders (support, academic, freelance teams) to resolve escalations.Maintain documentation and ensure seamless communication across teams.Requirements:Bachelor’s degree in Psychology, English, or related field.3 plus years of experience in student-facing roles, counseling, or educational support.Excellent communication and interpersonal skills.Strong problem-solving ability and a student-first mindset.Comfortable working with learning platforms, and calling software.Empathetic listener with a knack for motivating and guiding learners.Preferred Qualifications:Prior experience of academic counseling.Exposure to behavioral coaching, NLP, or time management techniques will be a plus.Fluency in English and one or more Indian regional languages.What You’ll Gain:Opportunity to shape learner journeys and impact lives positively.Fast-paced, collaborative work environment with growth opportunities.Training and development in academic coaching and communication strategies.
Student success associate
Posted today
Job Viewed
Job Description
People who have worked in Ed-Tech companies as Sales Executives or Customer Support Associates are welcome to apply!About the Role:We are seeking a proactive and empathetic Student Success Coach (Full Time) to manage student relationships, ensure academic engagement, and support learner success. The ideal candidate will play a pivotal role in enhancing student experience, improving retention, and driving learner outcomes through consistent communication, coaching, and collaboration.Key Responsibilities:1. Call Handling & OutreachConduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.Promptly engage with students for check-ins, follow-ups, and session bookings.2. Student Engagement & OnboardingConduct onboarding or introductory sessions for new students.Guide students through platform features including recordings, assignments, and PPTs.Set clear expectations on learning objectives and outcomes.3. Performance Monitoring & Follow-upsCarry out weekly follow-up calls to assess student progress and well-being.Identify academic, emotional, or logistical performance gaps.Engage with students to help them achieve success in freelancing.Design and implement tailored improvement plans to support student goals.4. Motivation & Mindset CoachingAddress concerns related to motivation, confidence, and time management.Celebrate student milestones and reinforce progress.Conduct time audits and coach students on improving productivity.5. Retention & Conflict ManagementImplement early intervention strategies to reduce dropouts and refunds.Offer alternative learning pathways and comeback strategies.Handle student concerns and conflicts with empathy and problem-solving.6. Internal Communication & ReportingShare insights and updates regularly with reporting managers and academic teams.Collaborate with internal stakeholders (support, academic, freelance teams) to resolve escalations.Maintain documentation and ensure seamless communication across teams.Requirements:Bachelor’s degree in Psychology, English, or related field.3 plus years of experience in student-facing roles, counseling, or educational support.Excellent communication and interpersonal skills.Strong problem-solving ability and a student-first mindset.Comfortable working with learning platforms, and calling software.Empathetic listener with a knack for motivating and guiding learners.Preferred Qualifications:Prior experience of academic counseling.Exposure to behavioral coaching, NLP, or time management techniques will be a plus.Fluency in English and one or more Indian regional languages.What You’ll Gain:Opportunity to shape learner journeys and impact lives positively.Fast-paced, collaborative work environment with growth opportunities.Training and development in academic coaching and communication strategies.
Student success associate
Posted today
Job Viewed
Job Description
People who have worked in Ed-Tech companies as Sales Executives or Customer Support Associates are welcome to apply!About the Role:We are seeking a proactive and empathetic Student Success Coach (Full Time) to manage student relationships, ensure academic engagement, and support learner success. The ideal candidate will play a pivotal role in enhancing student experience, improving retention, and driving learner outcomes through consistent communication, coaching, and collaboration.Key Responsibilities:1. Call Handling & OutreachConduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.Promptly engage with students for check-ins, follow-ups, and session bookings.2. Student Engagement & OnboardingConduct onboarding or introductory sessions for new students.Guide students through platform features including recordings, assignments, and PPTs.Set clear expectations on learning objectives and outcomes.3. Performance Monitoring & Follow-upsCarry out weekly follow-up calls to assess student progress and well-being.Identify academic, emotional, or logistical performance gaps.Engage with students to help them achieve success in freelancing.Design and implement tailored improvement plans to support student goals.4. Motivation & Mindset CoachingAddress concerns related to motivation, confidence, and time management.Celebrate student milestones and reinforce progress.Conduct time audits and coach students on improving productivity.5. Retention & Conflict ManagementImplement early intervention strategies to reduce dropouts and refunds.Offer alternative learning pathways and comeback strategies.Handle student concerns and conflicts with empathy and problem-solving.6. Internal Communication & ReportingShare insights and updates regularly with reporting managers and academic teams.Collaborate with internal stakeholders (support, academic, freelance teams) to resolve escalations.Maintain documentation and ensure seamless communication across teams.Requirements:Bachelor’s degree in Psychology, English, or related field.3 plus years of experience in student-facing roles, counseling, or educational support.Excellent communication and interpersonal skills.Strong problem-solving ability and a student-first mindset.Comfortable working with learning platforms, and calling software.Empathetic listener with a knack for motivating and guiding learners.Preferred Qualifications:Prior experience of academic counseling.Exposure to behavioral coaching, NLP, or time management techniques will be a plus.Fluency in English and one or more Indian regional languages.What You’ll Gain:Opportunity to shape learner journeys and impact lives positively.Fast-paced, collaborative work environment with growth opportunities.Training and development in academic coaching and communication strategies.
Student success associate
Posted today
Job Viewed
Job Description
People who have worked in Ed-Tech companies as Sales Executives or Customer Support Associates are welcome to apply!About the Role:We are seeking a proactive and empathetic Student Success Coach (Full Time) to manage student relationships, ensure academic engagement, and support learner success. The ideal candidate will play a pivotal role in enhancing student experience, improving retention, and driving learner outcomes through consistent communication, coaching, and collaboration.Key Responsibilities:1. Call Handling & OutreachConduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.Promptly engage with students for check-ins, follow-ups, and session bookings.2. Student Engagement & OnboardingConduct onboarding or introductory sessions for new students.Guide students through platform features including recordings, assignments, and PPTs.Set clear expectations on learning objectives and outcomes.3. Performance Monitoring & Follow-upsCarry out weekly follow-up calls to assess student progress and well-being.Identify academic, emotional, or logistical performance gaps.Engage with students to help them achieve success in freelancing.Design and implement tailored improvement plans to support student goals.4. Motivation & Mindset CoachingAddress concerns related to motivation, confidence, and time management.Celebrate student milestones and reinforce progress.Conduct time audits and coach students on improving productivity.5. Retention & Conflict ManagementImplement early intervention strategies to reduce dropouts and refunds.Offer alternative learning pathways and comeback strategies.Handle student concerns and conflicts with empathy and problem-solving.6. Internal Communication & ReportingShare insights and updates regularly with reporting managers and academic teams.Collaborate with internal stakeholders (support, academic, freelance teams) to resolve escalations.Maintain documentation and ensure seamless communication across teams.Requirements:Bachelor’s degree in Psychology, English, or related field.3 plus years of experience in student-facing roles, counseling, or educational support.Excellent communication and interpersonal skills.Strong problem-solving ability and a student-first mindset.Comfortable working with learning platforms, and calling software.Empathetic listener with a knack for motivating and guiding learners.Preferred Qualifications:Prior experience of academic counseling.Exposure to behavioral coaching, NLP, or time management techniques will be a plus.Fluency in English and one or more Indian regional languages.What You’ll Gain:Opportunity to shape learner journeys and impact lives positively.Fast-paced, collaborative work environment with growth opportunities.Training and development in academic coaching and communication strategies.
Student success associate
Posted today
Job Viewed
Job Description
People who have worked in Ed-Tech companies as Sales Executives or Customer Support Associates are welcome to apply!About the Role:We are seeking a proactive and empathetic Student Success Coach (Full Time) to manage student relationships, ensure academic engagement, and support learner success. The ideal candidate will play a pivotal role in enhancing student experience, improving retention, and driving learner outcomes through consistent communication, coaching, and collaboration.Key Responsibilities:1. Call Handling & OutreachConduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.Promptly engage with students for check-ins, follow-ups, and session bookings.2. Student Engagement & OnboardingConduct onboarding or introductory sessions for new students.Guide students through platform features including recordings, assignments, and PPTs.Set clear expectations on learning objectives and outcomes.3. Performance Monitoring & Follow-upsCarry out weekly follow-up calls to assess student progress and well-being.Identify academic, emotional, or logistical performance gaps.Engage with students to help them achieve success in freelancing.Design and implement tailored improvement plans to support student goals.4. Motivation & Mindset CoachingAddress concerns related to motivation, confidence, and time management.Celebrate student milestones and reinforce progress.Conduct time audits and coach students on improving productivity.5. Retention & Conflict ManagementImplement early intervention strategies to reduce dropouts and refunds.Offer alternative learning pathways and comeback strategies.Handle student concerns and conflicts with empathy and problem-solving.6. Internal Communication & ReportingShare insights and updates regularly with reporting managers and academic teams.Collaborate with internal stakeholders (support, academic, freelance teams) to resolve escalations.Maintain documentation and ensure seamless communication across teams.Requirements:Bachelor’s degree in Psychology, English, or related field.3 plus years of experience in student-facing roles, counseling, or educational support.Excellent communication and interpersonal skills.Strong problem-solving ability and a student-first mindset.Comfortable working with learning platforms, and calling software.Empathetic listener with a knack for motivating and guiding learners.Preferred Qualifications:Prior experience of academic counseling.Exposure to behavioral coaching, NLP, or time management techniques will be a plus.Fluency in English and one or more Indian regional languages.What You’ll Gain:Opportunity to shape learner journeys and impact lives positively.Fast-paced, collaborative work environment with growth opportunities.Training and development in academic coaching and communication strategies.
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Student success associate
Posted today
Job Viewed
Job Description
People who have worked in Ed-Tech companies as Sales Executives or Customer Support Associates are welcome to apply!About the Role:We are seeking a proactive and empathetic Student Success Coach (Full Time) to manage student relationships, ensure academic engagement, and support learner success. The ideal candidate will play a pivotal role in enhancing student experience, improving retention, and driving learner outcomes through consistent communication, coaching, and collaboration.Key Responsibilities:1. Call Handling & OutreachConduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.Promptly engage with students for check-ins, follow-ups, and session bookings.2. Student Engagement & OnboardingConduct onboarding or introductory sessions for new students.Guide students through platform features including recordings, assignments, and PPTs.Set clear expectations on learning objectives and outcomes.3. Performance Monitoring & Follow-upsCarry out weekly follow-up calls to assess student progress and well-being.Identify academic, emotional, or logistical performance gaps.Engage with students to help them achieve success in freelancing.Design and implement tailored improvement plans to support student goals.4. Motivation & Mindset CoachingAddress concerns related to motivation, confidence, and time management.Celebrate student milestones and reinforce progress.Conduct time audits and coach students on improving productivity.5. Retention & Conflict ManagementImplement early intervention strategies to reduce dropouts and refunds.Offer alternative learning pathways and comeback strategies.Handle student concerns and conflicts with empathy and problem-solving.6. Internal Communication & ReportingShare insights and updates regularly with reporting managers and academic teams.Collaborate with internal stakeholders (support, academic, freelance teams) to resolve escalations.Maintain documentation and ensure seamless communication across teams.Requirements:Bachelor’s degree in Psychology, English, or related field.3 plus years of experience in student-facing roles, counseling, or educational support.Excellent communication and interpersonal skills.Strong problem-solving ability and a student-first mindset.Comfortable working with learning platforms, and calling software.Empathetic listener with a knack for motivating and guiding learners.Preferred Qualifications:Prior experience of academic counseling.Exposure to behavioral coaching, NLP, or time management techniques will be a plus.Fluency in English and one or more Indian regional languages.What You’ll Gain:Opportunity to shape learner journeys and impact lives positively.Fast-paced, collaborative work environment with growth opportunities.Training and development in academic coaching and communication strategies.
Student success associate
Posted today
Job Viewed
Job Description
People who have worked in Ed-Tech companies as Sales Executives or Customer Support Associates are welcome to apply!About the Role:We are seeking a proactive and empathetic Student Success Coach (Full Time) to manage student relationships, ensure academic engagement, and support learner success. The ideal candidate will play a pivotal role in enhancing student experience, improving retention, and driving learner outcomes through consistent communication, coaching, and collaboration.Key Responsibilities:1. Call Handling & OutreachConduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.Promptly engage with students for check-ins, follow-ups, and session bookings.2. Student Engagement & OnboardingConduct onboarding or introductory sessions for new students.Guide students through platform features including recordings, assignments, and PPTs.Set clear expectations on learning objectives and outcomes.3. Performance Monitoring & Follow-upsCarry out weekly follow-up calls to assess student progress and well-being.Identify academic, emotional, or logistical performance gaps.Engage with students to help them achieve success in freelancing.Design and implement tailored improvement plans to support student goals.4. Motivation & Mindset CoachingAddress concerns related to motivation, confidence, and time management.Celebrate student milestones and reinforce progress.Conduct time audits and coach students on improving productivity.5. Retention & Conflict ManagementImplement early intervention strategies to reduce dropouts and refunds.Offer alternative learning pathways and comeback strategies.Handle student concerns and conflicts with empathy and problem-solving.6. Internal Communication & ReportingShare insights and updates regularly with reporting managers and academic teams.Collaborate with internal stakeholders (support, academic, freelance teams) to resolve escalations.Maintain documentation and ensure seamless communication across teams.Requirements:Bachelor’s degree in Psychology, English, or related field.3 plus years of experience in student-facing roles, counseling, or educational support.Excellent communication and interpersonal skills.Strong problem-solving ability and a student-first mindset.Comfortable working with learning platforms, and calling software.Empathetic listener with a knack for motivating and guiding learners.Preferred Qualifications:Prior experience of academic counseling.Exposure to behavioral coaching, NLP, or time management techniques will be a plus.Fluency in English and one or more Indian regional languages.What You’ll Gain:Opportunity to shape learner journeys and impact lives positively.Fast-paced, collaborative work environment with growth opportunities.Training and development in academic coaching and communication strategies.
Student success associate
Posted today
Job Viewed
Job Description
People who have worked in Ed-Tech companies as Sales Executives or Customer Support Associates are welcome to apply!About the Role:We are seeking a proactive and empathetic Student Success Coach (Full Time) to manage student relationships, ensure academic engagement, and support learner success. The ideal candidate will play a pivotal role in enhancing student experience, improving retention, and driving learner outcomes through consistent communication, coaching, and collaboration.Key Responsibilities:1. Call Handling & OutreachConduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.Promptly engage with students for check-ins, follow-ups, and session bookings.2. Student Engagement & OnboardingConduct onboarding or introductory sessions for new students.Guide students through platform features including recordings, assignments, and PPTs.Set clear expectations on learning objectives and outcomes.3. Performance Monitoring & Follow-upsCarry out weekly follow-up calls to assess student progress and well-being.Identify academic, emotional, or logistical performance gaps.Engage with students to help them achieve success in freelancing.Design and implement tailored improvement plans to support student goals.4. Motivation & Mindset CoachingAddress concerns related to motivation, confidence, and time management.Celebrate student milestones and reinforce progress.Conduct time audits and coach students on improving productivity.5. Retention & Conflict ManagementImplement early intervention strategies to reduce dropouts and refunds.Offer alternative learning pathways and comeback strategies.Handle student concerns and conflicts with empathy and problem-solving.6. Internal Communication & ReportingShare insights and updates regularly with reporting managers and academic teams.Collaborate with internal stakeholders (support, academic, freelance teams) to resolve escalations.Maintain documentation and ensure seamless communication across teams.Requirements:Bachelor’s degree in Psychology, English, or related field.3 plus years of experience in student-facing roles, counseling, or educational support.Excellent communication and interpersonal skills.Strong problem-solving ability and a student-first mindset.Comfortable working with learning platforms, and calling software.Empathetic listener with a knack for motivating and guiding learners.Preferred Qualifications:Prior experience of academic counseling.Exposure to behavioral coaching, NLP, or time management techniques will be a plus.Fluency in English and one or more Indian regional languages.What You’ll Gain:Opportunity to shape learner journeys and impact lives positively.Fast-paced, collaborative work environment with growth opportunities.Training and development in academic coaching and communication strategies.