5,080 Email Support jobs in India
Customer Service Email Support
Posted 1 day ago
Job Viewed
Job Description
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.
**Responsibilities**:
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
- Should have previous experience in Renewals and upselling
**Requirements**:
- HSC/Graduate Fresher
- Must be comfortable working from the office.
- Immediate Joiner.
Shift Timings: International
2 rotational week off
Job Location: Bhayander (West), Mumbai
**Job Type**: Full Time
ixamBee hiring on behalf of Epicenter
**Job Types**: Full-time, Permanent
Schedule:
- Night shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Expected Start Date: 29/08/2024
Email Support Representative
Posted today
Job Viewed
Job Description
The Offer
- Flexible working options
- Opportunity to make a positive impact
- Work alongside & learn from best in class talent
The Job
Company: Venture Smarter
Location: Work From Home (Remote)
Employment Type: Full-Time
Salary: $800 – USD 1,000 per month (depending on experience)
Role Overview:
We are seeking a detail-oriented and empathetic Email Support Representative to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional responses.
Key Responsibilities:
- Respond to customer emails promptly and professionally
- Provide accurate information and solutions to customer inquiries
- Escalate complex issues to the appropriate department when necessary
- Maintain records of customer interactions and resolutions
- Follow company guidelines and maintain a high standard of service
Benefits:
- Competitive monthly salary
- Flexible work schedule within set hours
- Fully remote position
- Opportunities for training and career advancement
Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.
The Profile
Qualifications:
- Excellent written communication skills in English
- Strong attention to detail and organizational skills
- Ability to work independently and manage time effectively
- Previous customer service or email support experience preferred
- Reliable internet connection and a quiet workspace
The Employer
Our client was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. United by core values of innovation, integrity, and impact, we offer a 360-degree suite of solutions tailored to each client's needs. Over the years, they've successfully guided businesses through growth, market transitions, and legal complexities. As they look to the future, we're excited to continue being the catalyst that propels businesses to new heights. Join them in venturing smarter. Our client's mission is to be the driving force behind your business success. They offer specialized consultancy services that address your legal and business challenges, propelling you towards a future of limitless opportunities. By integrating innovation, integrity, and impact into our approach, they create tailored solutions that not only solve immediate issues but also position you for long-term growth. They're not just consultants; they're your partners in navigating the complex landscape of business evolution.
Email Support Executive
Posted 1 day ago
Job Viewed
Job Description
- Establish a strong demeanor when dealing with customers
- Respond quickly to customer queries
- Recognize and handle customer complaints
- Process orders, forms, registrations, and requests
- Maintain a log of all customer interactions, transactions, comments, and complaints.
- Maintain a log of all customer interactions, transactions, comments, and complaints.
- Coordinate and interact with co-workers
- Develop sales leads
- Maintain a positive relationship with consumers through constant communication
- Prepare product surveys by gathering and evaluating client information
- Place or change plans
- Suggest solutions when a device malfunction
- Handle product defects
- Bachelor’s degree or high school diploma
- Minimum of 6 months of experience in the similar field
- Freshers with excellent communication skills can also apply.
- Computer savvy and online abilities
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- Capacity to run numerous system programs and displays at the same time
- Superb communication and personal skills are required
- Strong debugging and problem-solving skills
- Ability to work successfully in a collaborative atmosphere to achieve goals
- Ability to cope with stressful situations and meet the deadline with limited guidance
**Salary**: ₹11,000.00 - ₹16,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- C-171, Noida sector 63, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91-XXX
Email Support Coordinator
Posted 1 day ago
Job Viewed
Job Description
- Escalation Management: Identify and escalate complex or unresolved issues to appropriate teams or supervisors for further investigation and resolution.
- Knowledge Base Management: Contribute to the development and maintenance of an internal knowledge base by creating and updating support articles and resources.
**Requirements**:
- Problem-Solving Abilities: Strong problem-solving and analytical skills to identify and address customer issues effectively.
- Attention to Detail: Keen attention to detail to ensure accuracy in information provided and effective ticket management.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
Email Support Executive
Posted 1 day ago
Job Viewed
Job Description
- Resolving customer complaints and escalating issues as needed to the appropriate department
- Identifying areas of improvement in the customer service process and providing feedback to the management team
- Meeting and exceeding customer service metrics, including response time, resolution time, and customer satisfaction scores
**Requirements and skills**
- Excellent communication skills, both written and verbal, with the ability to articulate complex concepts to non-technical stakeholders
- Freshers with good communication skills and problem-solving abilities will also be considered
- Excellent problem-solving skills with the ability to identify and resolve customer issues in a timely and effective manner
- Comfortable working in a fast-paced and dynamic environment
- Knowledge of customer service best practices and techniques
- Age limit 18 to 26 years male & female both can apply
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹11,709.91 - ₹20,836.82 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
Email Support Executive
Posted 1 day ago
Job Viewed
Job Description
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹11,916.08 - ₹20,736.53 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
Work Location: In person
Email Support Executive
Posted 1 day ago
Job Viewed
Job Description
Graduate with 1.5+ year of experience in to customer service into bpo,kpo,banking.
**Excellent English communication**
Day shift 9 hrs working 8am to 10pm in between.
2 Rotational off in a week.
Only for Male.
Age limit up to 30
Banking payroll
Max salary 28k inhand +pf
immediate to 30 days notice period will work.
Only walking interviews
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91
Be The First To Know
About the latest Email support Jobs in India !
Email Support Executive
Posted 1 day ago
Job Viewed
Job Description
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,274.04 - ₹28,748.71 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Quarterly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
Email Support Executive
Posted 1 day ago
Job Viewed
Job Description
- Efficiency to offer relevant and satisfactory solutions to the customers.
- Efficiently taking note of queries and requests.
- Maintenance of logs for customer interactions, transactions, and comments.
- Suggest effective and prompt solutions.
- Protecting brand image and reputation in the market.
- Effective communication via mail.
- Assist digital team with online campaigns.
- Maintaining positive repos with the customers throughout the conversation.
- Ability to work on CRM systems and practices.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹50,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you from Kochi?
- Are you introvert or extrovert?
- Do you have a personal laptop with you?
- How is your English Communication Skill?
- How many years (minimum) you can stay with the company?
- Your Contact Number (Number should be available to accept the calls)
Work Location: In person
Backend & Email Support Executive
Posted 1 day ago
Job Viewed
Job Description
- To deliver world-class service and go out of your way to find solutions and make our users delighted.
- Prompt with responses & give accurate solutions for our users over Chat Support.
- Build customer bonds to deliver quality service.
- To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction with our services.
- To collaborate with various teams within the ecosystem to identify optimal solutions for our customers.
- To prepare observations to stakeholders to help derive better actions for continuous improvement
SKILLS REQUISITE:
- Very clear communication (Written & Verbal)
- Autonomous, Versatile, and can multitask
- Go Getter and Responsible Individual
- Eye for Detail and want to improve the process.
- Bachelor's Degree
Interested Can Call at
**Salary**: Up to ₹23,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Experience**:
- chat support: 1 year (preferred)
Ability to Commute:
- Malad, Mumbai, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91