1,030 Employee Central jobs in India

Role : SuccessFactors Employee Central

Exp Range : 5-10 years

Location : Pan India

Required skills and experience :

• Minimum 5+ years hands on experience in EC module

• Strong expertise in EC data models, business rules, workflow configuration, picklists, RBP, Manage data, organizational structure, workflows

• Hands on experience with MDF Objects, position management, Job Relationships.

• Knowledge of EC Time Off is added advantage

• Experience with RBP

• Understanding of EC integration touch points

• Understanding of GDPR compliance

• Excellent communication, documentation and stakeholder engagement skills.

Job Description for S4 HANA Central Finance

SAP Consultant having total 8 to 15 years of SAP experience out of which at least 6years of Central Finance implementation or support experience. should be well versed with traditional FICO Modules along with S/4 Hana experience and worked in at least 1 full life cycle implementations and 1 support projects as an associate consultant for Central Finance Projects

Roles and Responsibility:

· SAP S4 HANA FICO (1610/1709/1809 etc…) implementation or conversion project experience with Simplified exposure.

· Candidate should have experience of 6 to 8 years in SAP & SAP HANA Finance with minimum 1 Implementation and 1 support projects in SAP HANA (Preferably Central Finance) enterprise and mixed scenarios with stronger role play

· Candidate should be having strong exposure to Account Based COPA in S/4 HANA

· Experience in Upgrade custom program to enable to S4 HANA and Enhance the SAP standard table with customized fields.

· Experience with Data Migration from SAP ECC Master data & transactional to SAP CFIN.

· Candidate should be strong enough to assess IDOCs processing from source to Target system especially for DEBMAS, CREMAS, Projects etc…

· Central Finance Delta change– Knowledge on Business partner accounts for Customers and Suppliers with BP role and BP grouping, Integration with Logistics, Sales and Distribution and Production planning, Table changes, New user Exp in Fiori, simplification in master data, procure to pay cycle, Order to Cash and inventory simplification with S4 Hana.

· SAP S/4 HANA Certification is preferred.

· Having experience with FIORI interface and customization will be an added advantage.

· Added advantage if candidate has good experience in SLT.

Primary & Secondary Skillset:

· SAP Functional configuration expertise in Finance à General Ledger (FI- GL), Accounts Receivable (AR), Accounts Payable (AP), Asset Accounting (AA), New GL, Order to Pay (O2C) process, Procure to Pay (P2P) process, Controlling (CO)à Overhead cost controlling, Allocations & distributions, Product costing, Make to stock process, Make to order process, Settlements, Result analysis, Profitability Analysis (PA).

· SAP CFIN experience à Initial load & Balances load, Real time replication, AIF error monitor, Reconciliations between source & Target systems, Cutover activities in CFIN, Mappings

General

· Knowledge in SLT process & replications.

· Ability to interact with Business Users and understand their requirements if interaction is required.

Soft skills:

· Excellent Communication & Presentation Skills (written and verbal)

· Quick adaptation to complex and sometimes highly political client environments.

· Proven track record in successful team work being part of global, multi-national projects.

· Multi-cultural awareness, open minded to working in diverse business environments.

· Able to constructively work under stress and pressure when faced with high workloads and deadlines.

Description
Are you interested in working on a fast-paced team that pioneers ways to delight customers? Do you have a passion for diving deep into data and crunching numbers? Are you motivated to work in challenging situations ? Do you have the grit required to deliver results no matter what? This is what the Central Flow team is all about! It's always DAY ONE on this team and as such we look for ways to keep setting the bar higher. If you answered yes to the above questions, please keep reading!
The Central Flow Lead is responsible for managing volume and workflow of multiple Fulfillment Centers (FCs) from a remote centralized location.
This positions requires the candidate hired to work a mandatory night shift schedule and, if necessary, odd or long hours.
Responsibilities
· Manage the workflow of order across multiple processes.
· Manage customer experience while minimizing fulfillment cost across multiple FCs.
· Be responsible for communication of workflow status with Operations Managers and Area Managers and escalation of any Customer Experience risk, SLA failure risk, or deviation from Standard Work.
· Act as an advisor to the FC operations and senior operations team based on their holistic view of work flow throughout the FC.
· Facilitate communication between multiple areas of the operation.
· Provide operational insights to the Amazon Fulfillment Technology (AFT) team and work with them to develop advanced and intuitive automated flow control for FC operations.
· Manage flow settings for multiple process paths in outbound operations for multiple Fulfilment Centers based on shift plan.
· Understand the boundary of responsibilities between Operations on the floor and Central Flow as dictated by Standard Work developed by Central Flow Management.
· Execute outbound flow operations and communicate the Customer Experience risks and performance opportunities to FC operations in a standardized manner.
· Execute and develop shift plans based on FC operational requirements and adjust as variables change.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
Preferred Qualifications
- 1+ years of manufacturing or customer-facing environment experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

, India
**Job Family Group:**
Information Technology (IT)
**Worker Type:**
Regular
**Posting Start Date:**
October 23, 2025
**Business unit:**
Projects and Technology
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
As a Business Analyst - Central Finance, you'll be responsible for identifying and documenting business requirements, with a strong focus on the S/4HANA Finance (FI) domain. You'll help design and deliver solutions that support Shell's financial operations and strategic goals. You'll be part of Shell's IT Engineering team, which delivers business value through top-tier technical and consulting expertise. Here, you'll work on impactful IT projects across the value chain, supported by structured career paths, continuous learning, and opportunities to grow both technically and professionally.
**What you'll be doing**
+ Work on a portfolio of SAP Finance & Tax applications by gathering business requirements and delivering both large and small projects and enhancements in the Finance ERP portfolio
+ Work closely with IT Managers and the Business to ensure that new requirements are understood and captured
+ Drive and participate in requirements gathering workshops
+ Assess and model business processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement
+ Translate business requirements into solutions and assess the risks, feasibility, opportunities, and business impacts
+ Create clear documentation to communicate requirements and related information; keep updated to align with the solution over the project lifecycle
+ Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to final solution
+ Interact with software engineers, designers and developers to understand software limitations, deliver elements of system and database design, and ensure that business requirements and use cases are fully accommodated
+ Create acceptance criteria for test scenarios and participate in the appropriate test cycles in order to validate that solutions meet business needs
+ Define and maintain standards, methodologies, tools and knowledge repositories along with contributing to functional excellence in terms of standards, methods and tools.
+ Ensure lessons learned from market service implementations are identified, applied and acted upon
+ Drive continuous improvement, life cycle/portfolio management, and stable operations in all IT applications that underpin business-critical processes with end-to-end ownership of the portfolio capability
**What you bring**
+ 9+ years of hands-on implementation project experience in SAP S/4 Central Finance, SAP FI, and Asset Accounting
+ Deep expertise in core finance modules: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cost and Profit Centre Accounting, cross-company configuration and interfaces
+ Understanding of inter-group billing processes, including resource-related billing and invoice list functionality
+ Solid grasp of financial processes especially period-end closing activities
+ Familiarity with SAP best practices and integration with modules like MM, SD, and PS
+ Knowledge of IT project delivery methodologies, including Agile, and awareness of IT security and compliance standards
+ Excellent communication skills in English-both written and verbal
+ Strong organizational skills with the ability to prioritize, multitask, and thrive in a fast-paced, dynamic environment
+ Proven ability to engage and collaborate with senior stakeholders
+ Commitment to continuous improvement and delivering high-quality solutions
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmes.
We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here ( .
**After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell.**
-
**Shell in India**
Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalisation, and business operations.
Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.
Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.
Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet India's growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.
Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.
We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
**Set Up Your Job Alerts ( can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
External job description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.
Purview of a Transportation Specialist
In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs - all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement technique
Key job responsibilities
Key job responsibilities
Understand execution and daily production goals.
Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
Handle incoming work requests within standard service level agreements (SLAs).
Provide direction utilizing independent judgment.
Conduct regular audits with associates for engagement and standard work adherence.
Assist in shift execution with shift managers.
Work a flexible schedule as business demands, including overnight, weekends and holidays.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience with SQL
- Basic experience in Java/Python coding
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.