6,114 Employee Relations jobs in India

Overview: Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections. In This Role, You Will: •SPOC for investigating workplace situations, grievance, conflicts, employee issues for Cvent India •End to End redressal of employee complaints •Ensure timely closure of investigations and upkeeping the ER records in all relevant systems •Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict, in accordance to labor laws and regulations •Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses •Lead the Cvent India Workplace Harassment committee •Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly •Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and programs in a manner conducive to company goals •Regular audits of processes & policies in compliance with existing labor laws. Here's What You Need: •Proven work experience as an Employee Relations Specialist or similar role. •Demonstrated knowledge of employment laws and regulations. •Proven record of Strong problem solving conflict resolution and mediation. •Excellent decision-making skills •Strong understanding and ability of handling confidential information. •Outstanding interpersonal skills •Exceptional written and verbal communication. •Excellent organizational skills and attention to details. •Professional certification as an Employee Relations Specialist.
•SPOC for investigating workplace situations, grievance, conflicts, employee issues for Cvent India •End to End redressal of employee complaints •Ensure timely closure of investigations and upkeeping the ER records in all relevant systems •Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict, in accordance to labor laws and regulations •Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses •Lead the Cvent India Workplace Harassment committee •Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly •Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and programs in a manner conducive to company goals •Regular audits of processes & policies in compliance with existing labor laws.
•Proven work experience as an Employee Relations Specialist or similar role. •Demonstrated knowledge of employment laws and regulations. •Proven record of Strong problem solving conflict resolution and mediation. •Excellent decision-making skills •Strong understanding and ability of handling confidential information. •Outstanding interpersonal skills •Exceptional written and verbal communication. •Excellent organizational skills and attention to details. •Professional certification as an Employee Relations Specialist.

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Proactively develop, implement, and deliver a comprehensive and effective colleague relations strategy that ensures a consistent approach to colleague relations practice through minimum standards in India.
+ Lead, coach and develop a team of Managers and Specialists, across locations, creating an inclusive team, ensuring collaboration, and best practice sharing.
+ Build and leverage relationships with key partners, bring others with you and ensure a collaborative working style.
+ Maintain robust operational oversight and case governance for Colleague & Labor Relations India and personally support with complex and sensitive cases, raise workplace complaints, grievance, and employment related issues to ensure effective resolution.
+ Manage relationships with the Investigation Groups, Legal Teams, CEG (HR) Business Partners, Key Business partners, Colleague Representatives to enable policy adoption and create a positive workplace culture.
+ Collaborate with Colleague Experience Group (CEG-HR) partners to develop solutions for business transformation initiatives ensuring compliance with all consultation requirements.
+ Drive colleague relations priorities for the market, ensuring that global strategies are incorporated effectively into local plans.
+ Drive efficiencies, streamline processes and support the continued evolution of the colleague relations engagement and operating model, including driving leaders to colleague relations Portal / self-service.
+ Collaborate with Colleague relations Strategy & Enablement team to share data and insights for the markets to the business, HR, and key partners.
+ Understand business priorities by collaborating with CSP - HR Business Partners and support business to manage organizational change and transformations.
+ Develop and implement strategies to improve colleague relations competence for people leaders and Colleague Strategic Partners (HR-Business Partners).
+ Provide proactive, targeted training to people leaders on colleague-affecting issues, ensuring training meets the ongoing needs of leaders.
+ Stay abreast of evolving regulatory landscape specifically pertaining to employment law and support CLR / CEG policy amendments and readiness
+ Proactively analyze market case trends and partner with Strategy and Enablement team to design and implement relevant people leader or colleague trainings
+ Operate with a strong risk approach and maintain a robust control environment, ensuring that every action we take upholds our reputation for trust, security, and service. Demonstrate this in CLR India processes and practices in operations.
**What skills will you require?**
+ Extensive working knowledge of CEG within American Express/ ITeS & Financial Services industry, with proven colleague relations (ER) experience
+ Strong people leadership and demonstrated ability to set a strategic vision, lead and motivate a team across multiple locations
+ Adept at partnering with and influencing multiple partners in a matrixed organization
+ Proven diagnostic capability to untangle complex employee relations issues with a solution-oriented approach balancing business needs with fairness and compliance
+ Skilled in conflict resolution, mediation, and negotiation.
+ Ability to handle ambiguity and develop frameworks for emerging workplace challenges.
+ Proven experience in leading complex change initiatives (including regulatory changes or business transformation initiatives)
+ Established expertise in designing, implementing, and monitoring CLR (ER) policies and processes that ensure fairness, consistency, and transparency
+ Skilled at implementing governance frameworks for handling critical issues, investigations, and disciplinary actions.
+ Adept at investigation report writing, robust documentation, audit readiness, and record keeping in CLR case tracking systems.
+ Risk assessment and mitigation strategies for reputational, legal, and employee engagement risks.
+ Must have impactful communication skills and effective storytelling ability to drive influence on partners based on data, insights, facts and evidence
+ Deep knowledge of Indian labor laws, employment regulations, global company policies and industry's best processes.
+ Ability to interpret and apply complex legal requirements to practical business situations.
+ Proven ability of seamless partnering with Legal/Compliance teams to ensure adherence to statutory requirements across jurisdictions.
+ Staying updated on evolving employment legislation and proactively preparing the organization.
+ Courageous and demonstrated experience in having difficult conversations with empathy and impact
+ Experience of leading teams through change, defining and delivering change management strategies
+ Demonstrated eye for business with deep knowledge of Financial Services & ITeS industry
+ Sound understanding, demonstrated track record of role modelling AMEX Blue Box Values and Leadership Behaviors
+ Experience of using data insights understand key trends, and to drive continual improvement
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Human Resources
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:**

Job Description

Work Location Options:

Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Proactively develop, implement, and deliver a comprehensive and effective colleague relations strategy that ensures a consistent approach to colleague relations practice through minimum standards in India.

Lead, coach and develop a team of Managers and Specialists, across locations, creating an inclusive team, ensuring collaboration, and best practice sharing.

Build and leverage relationships with key partners, bring others with you and ensure a collaborative working style.

Maintain robust operational oversight and case governance for Colleague & Labor Relations India and personally support with complex and sensitive cases, raise workplace complaints, grievance, and employment related issues to ensure effective resolution.

Manage relationships with the Investigation Groups, Legal Teams, CEG (HR) Business Partners, Key Business partners, Colleague Representatives to enable policy adoption and create a positive workplace culture.

Collaborate with Colleague Experience Group (CEG-HR) partners to develop solutions for business transformation initiatives ensuring compliance with all consultation requirements.

Drive colleague relations priorities for the market, ensuring that global strategies are incorporated effectively into local plans.

Drive efficiencies, streamline processes and support the continued evolution of the colleague relations engagement and operating model, including driving leaders to colleague relations Portal / self-service.

Collaborate with Colleague relations Strategy & Enablement team to share data and insights for the markets to the business, HR, and key partners.

Understand business priorities by collaborating with CSP HR Business Partners and support business to manage organizational change and transformations.

Develop and implement strategies to improve colleague relations competence for people leaders and Colleague Strategic Partners (HR-Business Partners).

Provide proactive, targeted training to people leaders on colleague-affecting issues, ensuring training meets the ongoing needs of leaders.

Stay abreast of evolving regulatory landscape specifically pertaining to employment law and support CLR / CEG policy amendments and readiness

Proactively analyze market case trends and partner with Strategy and Enablement team to design and implement relevant people leader or colleague trainings

Operate with a strong risk approach and maintain a robust control environment, ensuring that every action we take upholds our reputation for trust, security, and service. Demonstrate this in CLR India processes and practices in operations.

What skills will you require?

Extensive working knowledge of CEG within American Express/ ITeS & Financial Services industry, with proven colleague relations (ER) experience

Strong people leadership and demonstrated ability to set a strategic vision, lead and motivate a team across multiple locations

Adept at partnering with and influencing multiple partners in a matrixed organization

Proven diagnostic capability to untangle complex employee relations issues with a solution-oriented approach balancing business needs with fairness and compliance

Skilled in conflict resolution, mediation, and negotiation.

Ability to handle ambiguity and develop frameworks for emerging workplace challenges.

Proven experience in leading complex change initiatives (including regulatory changes or business transformation initiatives)

Established expertise in designing, implementing, and monitoring CLR (ER) policies and processes that ensure fairness, consistency, and transparency

Skilled at implementing governance frameworks for handling critical issues, investigations, and disciplinary actions.

Adept at investigation report writing, robust documentation, audit readiness, and record keeping in CLR case tracking systems.

Risk assessment and mitigation strategies for reputational, legal, and employee engagement risks.

Must have impactful communication skills and effective storytelling ability to drive influence on partners based on data, insights, facts and evidence

Deep knowledge of Indian labor laws, employment regulations, global company policies and industry's best processes.

Ability to interpret and apply complex legal requirements to practical business situations.

Proven ability of seamless partnering with Legal/Compliance teams to ensure adherence to statutory requirements across jurisdictions.

Staying updated on evolving employment legislation and proactively preparing the organization.

Courageous and demonstrated experience in having difficult conversations with empathy and impact

Experience of leading teams through change, defining and delivering change management strategies

Demonstrated eye for business with deep knowledge of Financial Services & ITeS industry

Sound understanding, demonstrated track record of role modelling AMEX Blue Box Values and Leadership Behaviors

Experience of using data insights understand key trends, and to drive continual improvement

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Our client is seeking a knowledgeable and empathetic Human Resources Generalist to focus on employee relations and HR operations in a remote capacity. This vital role will support the HR department by managing various aspects of employee engagement, policy implementation, and conflict resolution. You will be responsible for advising management and employees on HR policies and procedures, conducting investigations into employee concerns, and mediating disputes to ensure a fair and productive work environment. The ideal candidate will have a strong understanding of labor laws and HR best practices. Your duties will include developing and updating HR policies, managing employee onboarding and offboarding processes, and assisting with performance management and employee development initiatives. You will also play a key role in fostering a positive company culture and promoting employee well-being. This position requires a Bachelor's degree in Human Resources, Business Administration, or a related field, along with at least 4 years of experience in HR, with a significant focus on employee relations. Excellent communication, interpersonal, and conflict-resolution skills are essential. Proficiency in HRIS systems and a solid understanding of employment law are mandatory. You should be discreet, objective, and possess strong ethical judgment. The ability to work independently, manage sensitive information, and maintain confidentiality in a remote setting is crucial. This is a significant opportunity to contribute to a supportive and compliant work environment, ensuring positive employee experiences.

Our client, a dynamic and growing organization in Vijayawada, Andhra Pradesh , is seeking an experienced Human Resources Business Partner to spearhead their employee relations initiatives. This critical role focuses on fostering a positive and productive work environment by effectively managing employee relations, resolving workplace conflicts, and ensuring compliance with all labor laws and company policies. The HR Business Partner will serve as a key liaison between management and employees, providing guidance and support on a wide range of HR matters.

Key responsibilities include investigating employee grievances, conducting disciplinary actions, facilitating mediation, and advising management on best practices in employee relations. You will also be involved in developing and implementing HR policies and procedures, managing performance improvement plans, and contributing to talent management strategies. The ideal candidate will possess a strong understanding of Indian labor laws and employment regulations. You will proactively identify potential employee relations issues and develop strategies to mitigate risks.

We are looking for a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field, with a minimum of 5-7 years of progressive experience in HR, with a significant focus on employee relations. Excellent interpersonal, communication, and conflict resolution skills are essential. The ability to maintain confidentiality, exercise sound judgment, and build trust across all levels of the organization is paramount. Experience with HRIS systems and a solid understanding of HR best practices are required. This role requires a proactive, empathetic, and resilient individual who can navigate complex employee situations with professionalism and integrity. The position is based in our client's offices in Vijayawada, offering a stimulating work environment and opportunities for career advancement within a reputable company. If you are passionate about creating a fair and supportive workplace, we invite you to apply.

Our client, a prominent entity in the media landscape, is looking for a dynamic Public Relations Manager to lead their media relations efforts in Visakhapatnam, Andhra Pradesh, IN . This role is responsible for crafting and executing strategic PR campaigns to enhance the company's reputation and visibility. You will be the primary point of contact for journalists, influencers, and media outlets, building and maintaining strong relationships to secure positive press coverage. Key responsibilities include developing press releases, media kits, and corporate communications materials; pitching stories to relevant media channels; managing media inquiries and crisis communications; and monitoring media coverage. The ideal candidate will have a Bachelor's degree in Public Relations, Communications, Journalism, or a related field, coupled with extensive experience in PR, specifically in media relations. Proven success in securing media placements and managing brand reputation is essential. Strong writing, editing, and interpersonal skills are required, along with an excellent understanding of the media industry and current communication trends. You should be adept at identifying compelling story angles and tailoring messaging for different audiences and platforms. The ability to work effectively under pressure, manage multiple projects simultaneously, and respond quickly to breaking news is crucial. This hybrid role requires a strategic thinker with a creative approach to PR. You will collaborate with internal marketing, communications, and executive teams to ensure cohesive messaging. The position involves a blend of in-office and remote work, offering flexibility while maintaining team collaboration. We are seeking a proactive individual with a strong network of media contacts and a passion for storytelling. Excellent organizational skills and a meticulous attention to detail are also vital for success in this influential role.

Our client is seeking a dynamic and strategic Public Relations Manager to lead their media relations efforts in Kochi, Kerala, IN . This role is crucial for building and maintaining a positive public image and managing communications with media outlets. The ideal candidate will have a proven track record in developing and executing successful PR campaigns, managing media inquiries, and crafting compelling press releases and media kits. You will be responsible for cultivating strong relationships with journalists, bloggers, and influencers across various media platforms. This position requires a creative thinker with excellent communication, writing, and interpersonal skills. You will monitor media coverage, analyze its impact, and provide strategic recommendations to senior management. The Public Relations Manager will also be involved in crisis communication planning and execution, ensuring our client's reputation is protected. Key responsibilities include:

• Developing and implementing comprehensive media relations strategies.
• Writing and distributing press releases, media advisories, and fact sheets.
• Building and maintaining strong relationships with national and local media contacts.
• Managing all media inquiries and interview requests.
• Monitoring media coverage and sentiment, and reporting on key trends.
• Organizing press conferences, media briefings, and other PR events.
• Developing talking points and briefing materials for spokespersons.
• Advising leadership on PR opportunities and potential risks.
• Collaborating with internal teams to ensure consistent messaging across all platforms.
• Managing the PR budget and evaluating campaign effectiveness.

The successful candidate will possess a Bachelor's or Master's degree in Public Relations, Communications, Journalism, or a related field. A minimum of 5 years of experience in PR, preferably within a corporate or agency setting, is required. Exceptional written and verbal communication skills, with a keen eye for detail, are essential. Demonstrated success in media pitching and securing positive coverage is a must. Understanding of the Indian media landscape is highly valued. The ability to work under pressure and manage multiple projects simultaneously is critical. Experience with media monitoring tools and social media platforms is also beneficial.

We are seeking a highly skilled and motivated Public Relations Specialist with a strong background in media relations to join our fully remote communications team. In this crucial role, you will be responsible for developing and executing PR strategies that enhance our clients' public image and manage their media presence effectively. Your core duties will include crafting compelling press releases, media advisories, and pitches, building and nurturing relationships with journalists and media outlets, and securing positive media coverage. You will also monitor media activity, analyze coverage, and provide strategic recommendations to clients. The ideal candidate will possess exceptional writing, communication, and interpersonal skills, with a keen understanding of the media landscape. You should have a proven ability to manage crisis communications and develop proactive PR campaigns. This role requires a creative approach to storytelling and a talent for identifying newsworthy angles. You will work collaboratively with marketing, content, and leadership teams to ensure alignment of messaging. This position offers the flexibility of remote work, allowing you to contribute your expertise from anywhere. We are looking for a proactive and results-oriented professional who can manage multiple projects simultaneously and meet tight deadlines. If you are passionate about public relations, have a strong network within the media, and are eager to make a significant impact in a remote setting, we encourage you to apply.
Key Responsibilities:

• Develop and implement PR strategies to enhance client visibility.
• Write and distribute press releases, media alerts, and other PR materials.
• Build and maintain strong relationships with journalists and media contacts.
• Secure positive media coverage across various outlets.
• Monitor media mentions and analyze PR campaign performance.
• Manage media inquiries and coordinate interviews.
• Develop crisis communication plans and execute them as needed.
• Identify new PR opportunities and innovative outreach methods.
• Collaborate with marketing and communications teams.
• Prepare reports on PR activities and their impact.

Qualifications:

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• Minimum of 4 years of experience in public relations, preferably with a focus on media relations.
• Proven experience in media outreach and securing press coverage.
• Excellent writing, editing, and proofreading skills.
• Strong understanding of the media landscape and current affairs.
• Exceptional interpersonal and networking abilities.
• Ability to work independently and manage multiple projects in a remote environment.
• Crisis communication experience is a strong asset.
• Proficiency with PR software and media monitoring tools.