6,977 Employee Relations jobs in India

• Managing employee relations issues and conflict resolution.
• Conducting internal investigations and providing recommendations.
• Ensuring compliance with labor laws and regulations.
• Developing and implementing HR policies and procedures.
• Supporting recruitment, onboarding, and offboarding processes.
• Administering employee benefits and compensation programs.
• Maintaining accurate HR records and documentation.
• Promoting employee engagement and positive workplace culture.
• Providing HR guidance and support to employees and management.

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• Minimum of 3 years of experience in Human Resources, with a focus on employee relations.
• In-depth knowledge of Indian labor laws and HR best practices.
• Excellent communication, interpersonal, and negotiation skills.
• Strong problem-solving and investigative abilities.
• High level of discretion and confidentiality.
• Proficiency in HRIS systems and MS Office Suite.
• Ability to work effectively with diverse employee groups.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Proactively develop, implement, and deliver a comprehensive and effective colleague relations strategy that ensures a consistent approach to colleague relations practice through minimum standards in India.
• Lead, coach and develop a team of Managers and Specialists, across locations, creating an inclusive team, ensuring collaboration, and best practice sharing.
• Build and leverage relationships with key partners, bring others with you and ensure a collaborative working style.
• Maintain robust operational oversight and case governance for Colleague & Labor Relations India and personally support with complex and sensitive cases, raise workplace complaints, grievance, and employment related issues to ensure effective resolution.
• Manage relationships with the Investigation Groups, Legal Teams, CEG (HR) Business Partners, Key Business partners, Colleague Representatives to enable policy adoption and create a positive workplace culture.
• Collaborate with Colleague Experience Group (CEG-HR) partners to develop solutions for business transformation initiatives ensuring compliance with all consultation requirements.
• Drive colleague relations priorities for the market, ensuring that global strategies are incorporated effectively into local plans.
• Drive efficiencies, streamline processes and support the continued evolution of the colleague relations engagement and operating model, including driving leaders to colleague relations Portal / self-service.
• Collaborate with Colleague relations Strategy & Enablement team to share data and insights for the markets to the business, HR, and key partners.
• Understand business priorities by collaborating with CSP – HR Business Partners and support business to manage organizational change and transformations.
• Develop and implement strategies to improve colleague relations competence for people leaders and Colleague Strategic Partners (HR-Business Partners).
• Provide proactive, targeted training to people leaders on colleague-affecting issues, ensuring training meets the ongoing needs of leaders.
• Stay abreast of evolving regulatory landscape specifically pertaining to employment law and support CLR / CEG policy amendments and readiness
• Proactively analyze market case trends and partner with Strategy and Enablement team to design and implement relevant people leader or colleague trainings
• Operate with a strong risk approach and maintain a robust control environment, ensuring that every action we take upholds our reputation for trust, security, and service. Demonstrate this in CLR India processes and practices in operations.

What skills will you require?

• Extensive working knowledge of CEG within American Express/ ITeS & Financial Services industry, with proven colleague relations (ER) experience
• Strong people leadership and demonstrated ability to set a strategic vision, lead and motivate a team across multiple locations
• Adept at partnering with and influencing multiple partners in a matrixed organization
• Proven diagnostic capability to untangle complex employee relations issues with a solution-oriented approach balancing business needs with fairness and compliance
• Skilled in conflict resolution, mediation, and negotiation.
• Ability to handle ambiguity and develop frameworks for emerging workplace challenges.
• Proven experience in leading complex change initiatives (including regulatory changes or business transformation initiatives)
• Established expertise in designing, implementing, and monitoring CLR (ER) policies and processes that ensure fairness, consistency, and transparency
• Skilled at implementing governance frameworks for handling critical issues, investigations, and disciplinary actions.
• Adept at investigation report writing, robust documentation, audit readiness, and record keeping in CLR case tracking systems.
• Risk assessment and mitigation strategies for reputational, legal, and employee engagement risks.
• Must have impactful communication skills and effective storytelling ability to drive influence on partners based on data, insights, facts and evidence
• Deep knowledge of Indian labor laws, employment regulations, global company policies and industry's best processes.
• Ability to interpret and apply complex legal requirements to practical business situations.
• Proven ability of seamless partnering with Legal/Compliance teams to ensure adherence to statutory requirements across jurisdictions.
• Staying updated on evolving employment legislation and proactively preparing the organization.
• Courageous and demonstrated experience in having difficult conversations with empathy and impact
• Experience of leading teams through change, defining and delivering change management strategies
• Demonstrated eye for business with deep knowledge of Financial Services & ITeS industry
• Sound understanding, demonstrated track record of role modelling AMEX Blue Box Values and Leadership Behaviors
• Experience of using data insights understand key trends, and to drive continual improvement

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

At American Express, our culture is built on a 175-year history of innovation, shared
values
and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Colleague & Labor Relations (CLR) team partners with business leaders to resolve workplace issues, elevate colleague experience, and uphold a strong risk and compliance culture. This role contributes to creating a fair and consistent colleague experience that supports business performance while delivering the high- quality colleague and labor relations solutions.

How You Will Make an Impact

This role is pivotal in providing expert Colleague Relations support and guidance to leaders and colleagues. Success will be measured not only by issue resolution but also by enabling a stronger leadership culture and proactive risk management.

Key responsibilities include:

Workplace investigations & Case Management

Serve as a trusted advisor on complex CLR matters including grievances, disciplinary actions, exits/terminations. Conduct fair and timely workplace investigations ensuring compliance with laws and American Express standards while balancing colleague advocacy with business needs.

Risk Management & Capability Building

Proactively identify, assess, and mitigate colleague-related risks that could impact the business or colleague experience. Partner with compliance and legal teams to manage regulatory risks, labor law changes, and workplace conduct issues. Contribute to building a strong "risk-aware" culture by supporting/leading initiatives that enhance colleague trust and manager capability, including manager coaching, CLR training programs, and proactive interventions that reduce risks to the Company.

Policy Development & Compliance

Develop, implement, and maintain CEG policies aligned with local labor laws and internal frameworks. Provide guidance on policies and ensure consistent application across the business.

Stakeholder Engagement & Change Management

Collaborate with Colleague Service Partners, Legal, and senior leaders on CLR matters, including restructuring initiatives Ensure effective communication and smooth execution of organizational changes.

Global Collaboration and Innovate for impact

Work with regional/global CLR teams to harmonize CLR practices, adopt best practices, and influence global/local policy evolution. Leverage technology, data insights, and global CLR practices to proactively address trends and enhance CLR frameworks.

Minimum Qualifications

• Post-graduation - MBA HR

Preferred Qualifications

• 3-5 years preferably in Colleague Relations, Grievance Handling, Compliances, Organizational restructuring
• LLB/ LLM (Employment Law)

Location: Bangalore, however must be open to relocate to Chennai in near future

Key skills & Competencies

• Strong expertise in employee/colleague relations, case management, investigations, report writing, exits management
• In-depth knowledge of Indian labor laws, compliance frameworks, and risk management practices.
• Advanced data analytics skills to interpret CLR trends, and case insights;
• Exceptional communication, stakeholder management, and influencing skills to guide leaders on sensitive CLR matters.
• Proven ability to balance colleague advocacy with business priorities while driving fair and consistent outcomes
• Ability to navigate ambiguity, multitasking, simplify complexity, and drive outcomes in high-pressure, confidential, and evolving situations
• Must have experience on executive presentations & storytelling, project management, policy implementation, and strategic communication

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• Manage and resolve employee relations issues, including grievances, disputes, and disciplinary actions, ensuring fair and consistent application of policies.
• Advise line managers on HR best practices, performance management, employee development, and legal compliance.
• Support the recruitment and onboarding process, including sourcing candidates, conducting interviews, and facilitating new hire orientation.
• Administer employee benefits programs, ensuring accuracy and timely communication to employees.
• Maintain employee records and HR databases, ensuring data integrity and confidentiality.
• Develop and deliver HR training programs on topics such as performance reviews, conflict resolution, and diversity & inclusion.
• Assist in the development and review of HR policies and procedures to ensure compliance with labor laws and best practices.
• Participate in HR projects and initiatives aimed at improving employee engagement and retention.
• Conduct exit interviews and analyze feedback to identify areas for improvement.
• Stay updated on relevant labor laws and regulations in India.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of experience in a Human Resources role, with demonstrated experience in employee relations.
• In-depth knowledge of Indian labor laws and HR best practices.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust with employees at all levels.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to handle sensitive and confidential information with discretion.
• Experience in a hybrid work environment is preferred.
• Master's degree in HR or a related field is a plus.

• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, and onboarding candidates.
• Develop and implement effective talent acquisition strategies to attract top talent.
• Administer and advise on employee relations issues, ensuring fair and consistent application of policies.
• Mediate workplace conflicts and resolve employee grievances effectively.
• Ensure compliance with all relevant labor laws and regulations.
• Develop and deliver HR training programs for employees and managers.
• Maintain accurate and up-to-date employee records and HR systems.
• Support performance management processes, including appraisals and development plans.
• Assist in the development and implementation of HR policies and procedures.
• Promote employee engagement and a positive organizational culture.
• Manage compensation and benefits administration as needed.
• Conduct HR-related investigations and provide recommendations.
• Serve as a point of contact for employees seeking HR assistance and guidance.
• Contribute to HR projects and initiatives aligned with business objectives.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Minimum of 4 years of progressive experience in Human Resources, with a focus on Talent Acquisition and Employee Relations.
• In-depth knowledge of recruitment best practices, employment laws, and HR compliance.
• Proven experience in conflict resolution and mediation.
• Excellent interpersonal, communication, and negotiation skills.
• Strong organizational and time-management abilities.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to handle confidential information with discretion and professionalism.
• Problem-solving skills and a proactive approach to HR challenges.
• Experience in developing and implementing HR policies and programs.
• Ability to work independently and as part of a team in an office environment.

Role & responsibilities

Key Responsibilities:

• Manage investor onboarding processes and maintain investor databases.
• Build and sustain strong relationships with existing and potential investors.
• Engage and persuade investors to participate in live deals.
• Draft and circulate investor communications, reports, and portfolio updates.
• Work closely with internal teams to ensure seamless deal execution.
• Represent PAN at investor meetings, events, and networking forums.

Preferred candidate profile

• Excellent communication and persuasion skills.
• Strong proficiency in speaking
• Interest in finance, investment banking, fundraising, and startup ecosystems.
• Relationship-building ability with a professional network mindset.
• Immediate joiner preferred.