5,003 Employee Relations Manager jobs in India
Relations Manager
Posted today
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Company Description
ART Housing Finance (India) Limited is a housing finance company registered with the National Housing Bank (NHB). The company provides long-term housing loans to Middle and Low-Income Groups in urban peripheries, semi-urban, and rural India. ART Housing Finance offers innovative and flexible home loan products, focusing on underserved sections of society. With experienced leadership and a dedicated team, the company aims to make homeownership inclusive and transparent, leveraging contemporary technology and digitization for better customer service.
Role Description
This is a full-time on-site role for a Sales Manager, based in Mumbai. The Sales Manager will be responsible for overseeing the sales operations, setting sales targets, and ensuring they are met. Day-to-day tasks include prospecting potential clients, developing relationships with customers, and guiding them through the loan application process. Other responsibilities include providing market insights, collaborating with the marketing team, and ensuring customer satisfaction.
Qualifications
- Sales management and strategic planning skills
- Experience in customer relationship management and lead generation
- Strong negotiation and closing skills
- Knowledge of the housing finance sector and loan products
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Bachelor&aposs degree in Business, Finance, or related field
- Prior experience in the housing finance industry is a plus
Skills Required
Lead Generation, Sales Management, Negotiation, Customer Relationship Management, Closing, Strategic Planning
Guest Relations Manager
Posted 2 days ago
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**Job Number** 25133933
**Job Category** Rooms & Guest Services Operations
**Location** Udaipur Marriott Hotel, Tiger Hills Badi Road Hawala Khurd, Udaipur, Rajasthan, India, 313001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Guest Services and Front Desk Operations**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Assists with energy conservation efforts by monitoring compliance during property tours.
**Supporting Projects and Policies Related to Guest Experience and Safety**
- Supports implementation of the customer recognition/service program, communicating and ensuring the process.
- Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Sends copy of MOD report to all departments on a daily basis.
- Ensures compliance with all policies, standards and procedures.
- Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
- Understands and complies with loss prevention policies and procedures.
**Ensuring and Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Maintains high visibility in public areas during peak times.
- Provides immediate assistance to guests as requested.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Records guest issues in the guest response tracking system.
- Reviews comment cards and guest satisfaction results with employees.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Participates as needed in the investigation of employee and guest accidents.
- Performs Front Desk duties in high demand times.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Public Relations Manager
Posted 1 day ago
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Title: Manager Public Relations
Reports: CMO
Broader Role / Responsibilities
Develop a marketing communications plan including strategy, goals, budget and tactics
Develop media relations strategy, seeking high-level placements in print, broadcast and online media
oordinate all public relations activities
irect social media team to engage audiences across traditional and new media
everage existing media relationships and cultivate new contacts within business and industry media
anage media inquiries and interview requests
reate content for press releases, byline articles and keynote presentations
onitor, analyze and communicate PR results on a quarterly basis
valuate opportunities for partnerships, sponsorships and advertising on an on-going basis.
uild relationships with thought leaders to grow industry awareness
aintain a keen understanding of industry trends affecting clients and make appropriate
recommendations regarding communication strategy surrounding them.
Requirements:
roven working experience in public relations required
roven track record designing and executing successful public relations campaigns at both a local and
national level
trong relationships with both local and national business and industry media outlets
xceptional writing and editing skills
olid experience with social media including blogs, Facebook, Twitter, etc.
vent planning experience
A/MA degree in Marketing, Advertising, Communications or a related discipline
Location- Lower Parel, Mumbai
Working days- Monday to Friday + Last Saturday Working (WFO)
Employee Relations Manager
Posted 2 days ago
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Are you passionate about creating a positive workplace culture and resolving employee concerns with empathy and fairness? We're looking for an experienced Employee Relations Manager to join our team and help shape a thriving work environment.
What you'll do:
Lead employee relations initiatives and ensure compliance with labor laws and company policies
Handle workplace investigations, conflict resolution, and disciplinary actions
Partner with legal and business teams to mitigate risk and ensure adherence to company policies.
Support change management, restructuring, and disciplinary processes as needed
Deliver training and awareness sessions on ER Topics, employment law, and best practices.
What we're looking for:
- Bachelor's degree in business administration, human resources, or a similar field.
- 8+ years of experience in employee relations, HR or labor relations
- Experience in employment law, concerns/grievances management, and HR investigations.
- Demonstrated experience in conflict resolution, and stakeholder management.
- Ability to process large quantities of information into meaningful data.
- General understanding of HR principles to reduce legal risks.
- Excellent communication, analytical, and documentation skills.
- Ability to work within tight timelines while maintaining quality outcomes
- High integrity, discretion, and sound judgment in handling confidential matters.
- Ability to handle multiple tasks and respond constructively in adverse situations.
If you're ready to make a meaningful impact and help us build a workplace where people thrive, we’d love to hear from you.
Apply now or tag someone who’d be a great fit!
Public Relations Manager
Posted 2 days ago
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Job Description
Manager
Reports To: Associate Director / Group Head / AVP
Top 5 things you will do in your role:
- Undertake consulting services for clients as directed by senior members.
- Responsible for managing day to day client activities, with or without direction from seniors.
- Assist in business development and provide inputs to new business gathering.
- Attend, participate and often run client meetings.
- Own media and influencer outreach while identifying and engaging with new journalists and possible influencers.
Top 5 Thing you need to have for this role:
- 4 to 6 years’ Experience with some experience leading a mandate while working with senior and junior colleagues in a constructive manner.
- Understanding of how agency services, products, offerings contribute to client retention and growth.
- Articulate and represent as well as conduct yourself in a professional manner.
- Able to guide and mentor junior colleagues.
- Respectful of and tactful with co-workers and clients while demonstrating a team and client-first approach.
Public Relations Manager
Posted 3 days ago
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About ImpactGuru
ImpactGuru is India’s leading crowdfunding platform that helps individuals raise funds for medical emergencies, social causes, and personal needs. We’re a mission-driven team passionate about using technology and storytelling to make healthcare more accessible and affordable for all.
Job Overview
We are looking for a dynamic and driven PR Manager to lead media relations, enhance personal branding initiatives for key leadership, and create compelling written content across multiple channels. This role is crucial in shaping the public perception of ImpactGuru and amplifying our brand narrative in the market.
Key Responsibilities
1. Media Relations
- Build and maintain strong relationships with journalists, bloggers, and media outlets (online, print, and broadcast).
- Secure meaningful media coverage across national and regional publications.
- Proactively pitch ImpactGuru stories, thought leadership, and success stories.
- Track media trends and monitor news coverage; share media insights with internal stakeholders.
2. Personal Branding for Leadership
- Craft and execute a comprehensive LinkedIn content strategy for CXOs and founders.
- Drive visibility through speaking engagements, podcast features, interviews, and industry panels.
- Identify opportunities for awards, recognitions, and expert commentary.
3. Content Development
- Write high-quality press releases, authored articles, blog posts, and op-eds.
- Collaborate with internal teams to generate content ideas aligned with business priorities.
- Ensure consistent messaging and brand voice across all public communications.
4.Crisis Communications
-Lead strategic crisis communications initiatives and oversee reputation management to safeguard and enhance Impact Guru’s brand image during challenging situations.
Requirements
- Bachelor’s or Master’s degree in Communications, PR, Journalism, or a related field.
- 4–7 years of experience in PR or corporate communications, preferably in a startup or digital-first environment.
- Excellent media network and proven track record of media placements.
- Strong writing and editing skills with a flair for storytelling.
- Strategic thinker with the ability to manage multiple narratives and stakeholders.
What You’ll Get
- Opportunity to work at a high-growth social impact startup.
- Direct exposure to founders and leadership teams.
- Ownership of high-impact narratives that influence real change.
- A collaborative and entrepreneurial team culture.
Investor Relations Manager
Posted 3 days ago
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Job Description
- Investor & Partner Relationship Management
- Own day-to-day relationships with HNIs, family offices, IFAs/wealth managers, and institutional partners.
- Act as primary escalation point for important investor queries, tax/statement clarifications, and service issues.
- Maintain and grow engagement through regular touchpoints, quarterly calls, roadshows, and curated events.
- Investor Communications & Reporting
- Produce and distribute quarterly investor packs, NAV briefs, fund factsheets, performance dashboards, and tax statements.
- Draft and manage timely, high-quality email communications, in-app notifications, webinar content, and investor newsletters.
- Curate and maintain the investor portal / data-room content and FAQs.
- Fundraising & Business Development Support
- Support fundraising with RFP/DDQ responses, pitch materials, track-record packs, and tailored investor decks.
- Coordinate investor meetings, demo calls, and roadshows; assemble deal-specific info for prospective investors.
- Track pipeline, investor commitments, and conversion analytics; surface insights to Growth/Leadership.
- Partner Enablement & Training
- Onboard and enable wealth-manager partners with playbooks, sales collateral, product training, and Quick Reference Guides.
- Run partner webinars, certification drives, and campaign enablement with the Growth team.
- Monitor partner performance, share feedback, and support remediation/improvement plans.
- Process, Compliance & Escalations
- Work closely with Ops, Compliance, Legal, and Product to ensure investor onboarding, KYC/CKYC, FATCA/CRS, and side-letter obligations are met.
- Own investor escalation workflows, SLA management, and root-cause analysis for recurring issues.
- Maintain audit-ready investor records and support regulatory reporting needs.
- Events & Community
- Plan and execute investor events: AMAs, webinars, roundtables, and city roadshows.
- Build thought-leadership initiatives (reports, POVs) to strengthen brand among investor communities.
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Developer Relations Manager
Posted 4 days ago
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About the Role:
- Will be responsible for finding and building strategic partnerships with Builders.
- Contacting and following up with new prospective Clients and setting up new business opportunities for growth.
- Identifying and executing innovative ideas for expansion.
- Responsible for maintaining the records of old and new developers to execute alliance strategy for business growth at a high pace.
- Host and coordinate events for developer customers.
- Should have good negotiation skills and ability to close deals on spot, while setting up meetings with the developers.
- Meet and coordinate with the design team to build lucrative packages to offer the developers.
- Build rapport and convince senior executives, promoters and developers. - Ensure daily targets are being met and regular follow up details are being maintained.
Your Key Responsibilities
Host and coordinate events for developer customers.
- Should have good negotiation skills and ability to close deals on spot, while setting up meetings with the developers.
- Meet and coordinate with the design team to build lucrative packages to offer the developers.
- Build rapport and convince senior executives, promoters and developers. - Ensure daily targets are being met and regular follow up details are being maintained.
Corporate Relations Manager
Posted 4 days ago
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Job Description
Experience :
Prior experience of 10-15 years with at least 5 years in a B2B Fintech / Emerging corporates/Supply Chain Finance/Trade finance/Commercial Banking/Invoice Discounting platform/Capital Loan/Fintech Strong experience in corporate acquisition and interacting with stakeholders.
Bachelor’s degree is must. MBA / PGDM would be preferred.
Excellent people management skills including leadership, development and coaching skills.
Proven ability to influence cross functional teams
Excellent communication skills multi language proficiency is an added advantage
Roles a nd Responsibilities:
Architect the strategy and tap the entire ecosystem opportunity across Corporate, Government Business and engage with senior stakeholders, MSMEs.
Responsible for identification, develop & originate new relationships with the entire gamut of product.
Responsible for business generation and responsible for acquiring new quality corporate business for India’s largest TReDS platform
Drive sales through new customer acquisition, grow book size and deliver to the overall revenue growth
Prospect potential clients using various direct methods, networking & research
Work closely with the product, operations & service teams to address operational & service queries
Public Relations Manager
Posted 4 days ago
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Job Description
At Ruder Finn, we put excellence over seniority and our people are our core strength. Every individual strives to experiment while delivering campaigns and consultancy that is not just media-centric, but also has an impact on the larger business. Responding to the requirement and market need, we are also focused on executing and communicating with the right stakeholders flawlessly, across platforms.
Experience - PR and communications professional with 4 years of experience managing clients in the Entertainment and Lifestyle industry.
Location : Mumbai-Onsite
Project Management:
• The day-to-day management of clients’ marketing and advertising campaigns (Day-to-day execution will be AE role not Account Manager, he needs to only supervise)
• Pro-active leadership that encourages teams to perform to the best of their ability
• Regular communication and liaison with clients at a senior level
• The organization of client feedback
• Involvement in new business development to grow the practice
• The ability to plan and strategize at a senior level, and proven experience in building Brands
• Ensuring the agency’s success by aligning measurement plans to client briefs and focusing clients and internal teams on the job to be done
• Representing agency points of view clearly in writing, formal presentations, and informal client meetings and workshops
• Discovering new opportunities for the agency through a proactive understanding of client accounts, digital media trends, and an entrepreneurial sensibility
• Maintaining profitability of engagements in partnership with project management
Business Development:
• Assist senior team members in developing new business initiatives
• Work on Case Studies and prepare Award submission first draft
• Contributes to RF Marketing Calendar
Capabilities
• Drives an insight led thinking culture amongst the wider teams
• Exhibit effective project management working closely with account teams and keep them abreast of timelines and deadlines
• Measure the effectiveness / ROI on campaigns once they are launched
• Able to work on digital platforms - Facebook, Linkedin, Twitter, Weibo, Wechat
• Be a part of a minimum of 4 New business Pitches and not limit to this
Team / people skills
• Be proactive & a contributing team member
• Seek opportunities to train junior team members
• Follow RF processes as part of a team
• Drives an insight led thinking culture amongst the wider teams