6,317 Employee Support jobs in India

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Professional, Systems Support (Mainframe Support)
**What does a successful Application Support do at Fiserv?**
We are currently recruiting for a Mainframe. This role is crucial for ensuring the smooth operation and implementation of mainframe applications within the organization. The ideal candidate will have deep expertise in VSAM, COBOL, and implementation processes, and will excel in critical scenarios involving complex file movements. A thorough understanding of the banking domain and ACH is essential, along with the ability to efficiently resolve high-stakes situations.
**What you will do:**
+ Develop, maintain, and support mainframe applications to ensure optimal performance and reliability.
+ Manage CA7 scheduling for job automation and monitoring.
+ Provide production support, troubleshooting, and resolving application issues to ensure minimal downtime.
+ Implement application enhancements meeting defined scope, target dates, and budgets with minimal or no defects.
+ Maintain and support critical payment processing applications of high complexity by providing rotational 24x7 support, including responding to incident alerts in a timely manner according to various priorities.
+ Develop processes and procedures to improve time to resolution and the efficiency of the support team.
+ Participate in operational readiness key performance initiatives and measure the effectiveness of both production releases and client onboarding activities.
+ Collaborate with cross-functional teams to correct recurring issues.
+ Ability to work independently and manage multiple tasks simultaneously.
+ Standards: Ensure applications comply with organizational policies, standards, and best practices.
**What you will need to have:**
+ Expertise in COBOL, JCL, VSAM, DB2, CICS, Endevor, File Manager, File Aid, and CA7 scheduling.
+ Experience in the banking domain and production support.
+ Ability and willingness to work flexible work schedules - outside of normal business hours (shifts, weekends).
+ Knowledge of automation tools and practices like REX, UI Path.
**What would be great to have:**
+ Excellent communication and collaboration abilities.
+ Knowledge of application monitoring tools and techniques.
+ Familiarity with automation tools and scripting languages.
+ Understanding of ITIL processes and best practices.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Description
As a Support Engineer in International Seller Services Tech org, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions, infrastructure operations and engineering, and addressing risks in hardware and software. You will also work closely with our development team to identify and resolve software bugs and improve product quality.
Key job responsibilities
- Troubleshoot and diagnose software issues - On call support
- Resolve technical problems in a timely and efficient manner
- Maintain a comprehensive knowledge of product documentation and features
- Document and track customer and system issues
- Automate manual tasks and workflows
- Stay up-to-date on the latest software releases and updates
- Maintain the pipelines to keep it healthy, and take part in CCI programs
About the team
The org's mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces. We partner with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions of dollars in revenue. The support engineering team is a key driver in optimising dev productivity thereby contirbuting to seller growth.
Basic Qualifications
- 1+ years of software development, or 1+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
Preferred Qualifications
- Experience with AWS, networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Do you want to help build the world's greatest Enterprise Support team? The Alexa Enterprise Support team is seeking a passionate engineer, who will be responsible for supporting developer coding and implementation issues. You will also advocate within Amazon for Alexa partners. In this role, you will be a part of a team of exceptionally driven, customer-obsessed experts who strive to provide world-class support to Alexa enterprise partners.
Key job responsibilities
As an experienced Support Engineer, you will work directly with managed and enterprise partners to troubleshoot and resolve issues. You will be interacting with both external partners and internal teams via a number of communication channels to drive solutions that meet developer needs.
Your key responsibilities:
You will be working with external partners to understand Alexa skill development and independently delivering solutions to a variety of technical issues in the process of publishing skills.
As part of the escalations process, you will be responsible for handling high-severity cases, proposing timely resolutions for enterprise partners.
You will partner with enterprise support colleagues and serve as a high level technical expert in support topics, while helping train and provide mentoring of other teams.
You will drive projects to improve technical support-related services, optimize processes, and develop support materials for developers.
Reviewing and maintaining technical documentation.
A day in the life
Your time will be split into resolving technical queries via ticketing system and scheduled calls with internal business partners. You will also engage with enterprise partners by handling critical conference calls, when needed. You will interact with a team located across the United States, United Kingdom and Japan with a variety of business and technical backgrounds.
About the team
Alexa Enterprise Support is a global 24x7 operations team, with 3 operating regions around the world. You will be part of the team that focuses on supporting and engaging multiple countries partners. The team is split into a business and technical side and speaks many of the supported Alexa languages. You will be the voice of our partners and will have a direct and daily impact on the partner experience.
Basic Qualifications
- 3+ years of software development, or 3+ years of technical support experience
- Able to troubleshoot, debugging complex technical systems and understand the architecture
- Experience with programming/scripting such as Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP
- Fluent in oral and written English
- Candidates work schedule may include non-traditional days off , including weekends and public holidays based on need.
Preferred Qualifications
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our client is seeking dedicated and empathetic Customer Support Specialists to join their fully remote team. This role is perfect for individuals passionate about providing exceptional technical assistance and customer service. You will be the first point of contact for customers experiencing issues with our client's software products, providing timely and effective solutions via phone, email, and chat. The ideal candidate will possess excellent communication skills, a patient demeanor, and a strong aptitude for troubleshooting technical problems.

Key Responsibilities:

• Respond to customer inquiries and resolve technical issues promptly and professionally.
• Provide comprehensive support for software applications, guiding users through setup, troubleshooting, and usage.
• Diagnose and resolve common technical problems related to software, hardware, and network connectivity.
• Escalate complex issues to senior technical staff when necessary, providing detailed documentation.
• Document all customer interactions and resolutions accurately in the CRM system.
• Maintain a high level of customer satisfaction through effective communication and problem-solving.
• Identify trends in customer issues and provide feedback to the product development team.
• Contribute to the creation and maintenance of knowledge base articles and FAQs.
• Adhere to company policies and procedures for customer support.
• Participate in ongoing training to stay updated on product features and support best practices.

A High School Diploma or equivalent is required; an Associate's or Bachelor's degree in a relevant field is a plus. Previous experience in a customer service or technical support role is highly desirable. Proficiency with common operating systems (Windows, macOS) and internet applications is essential. Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users, are mandatory. A patient, customer-centric approach and strong problem-solving abilities are key. This remote position offers the flexibility to work from home while providing critical support to our client's user base, making a real difference in their experience.

This role requires working from home in Nagpur or other suitable locations, ensuring connectivity and a productive environment.

This is a remote position.

Are you looking for an Internship Opportunity, Apply for the Abhyaz Internships.

MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and responsibilities will be as follows: Core Functional Responsibilities

Answering inquiries

Supporting customers through the email ticketing system and phone calls in a timely manner.

Provide detailed information to customers.

Following up with customers for any further information.

Taking feedback from customers.

Negotiating acceptable terms for both the company and the customer.

Identifying Patterns- where problems reoccur and in what area needs improvement, address them with the team.

Exhibiting patience in order to appease the most difficult clients.

Solving problems creatively when easy solutions are not available.

General Responsibilities

Understand the products and services provided by the company.

Providing new talents with training sessions for enhancing their skills.

Maintaining a healthy relationship with clients.

Adhering to company policies, rules and regulations.

About Abhyaz Internships:

Abhyaz Internships are a 4-8 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 10 to 15 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure.  We publish your work results in your online portfolio, allowing you to strengthen your professional resume and social media profiles, while showcasing your work to best position your talents for future opportunities.The outcomes will be byte-sized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project maybe offered a full-time job with the company.

Hiring Process:

Steps

Process

Timeline

Step 1

Job Postings on our Career page

Tuesday

Step 2

Call for Registration and Enrollment

Wednesday

Step 3

Initiating Portfolio Submissions

Thursday

Step 4

Evaluation Process ends on Abhyaz platform

Friday

Step 5

Interview & Job offer

Friday

Step 6

Onboard – Accept our Job Offer and onboard

Monday

*Please note: candidates are requested to fill out all the fields in the application form and not to use the easy apply option! Internship Work Timings at Abhyaz 1. Full-Time Interns (11 AM – 5 PM)     •    Must be fully available in the virtual office.     •    Allowed to take scheduled breaks. 2. Part-Time Interns     •    Slot 1: 11 AM – 2 PM     •    Slot 2: 2 PM – 5 PM     •    Interns must be present in the virtual office during their chosen slot. 3. Off-Time Batch (Flexible Work Hours)     •    Must report to the virtual office between 5 PM – 6:30 PM.     •    Work hours outside this period are flexible based on availability.     •    Mentors will be available until 6:30 PM.     •    Interns should provide task updates to the Project Management Executive. Do follow us on  Linkedin / Twitter / Facebook / Instagram Requirements

Bachelor’s degree in Business administration or in a related field.

Exceptional verbal and written communication skills.

Phenomenal conflict-resolution skills.

Outstanding interpersonal, and negotiation skills.

Good problem-solving skills.

Need adequate resources (Laptop/desktop with stable WI-FI connection)

Must be available in the virtual office on all working days from 1 P.M. to 6 P.M.   

About Abhyaz:

Abhyaz   by   MTAB Technology Center is an  integrated platform for Engineering projects, Skill Development, Talent Management. Abhyaz offers multiple engineering labs built with interactive e-learning, LMS, engineering software in digital manufacturing technologies.  Technologies available are Additive Manufacturing, CNC, Design, Digital Electronics, Electrical Machines, FMS/CIM, Hydraulics, Multi-physics modelling,  PLC, IoT,  Mechatronics, PCB Design, Pneumatics, Robotics, Sensors, Switch Gears & Industry 4.0. Abhyaz brings together trainers, mentors, and students to execute live engineering projects.  MTAB Technology Center is expanding its Skill Development and E-Learning footprint across India and creating Industry 4.0 ready talent pools across various Educational and Non-Educational Sectors to meet changing business needs.

Benefits Learn On-Demand SaaS Tools: Gain hands-on experience with industry-standard tools like Moodle and Zoho One, enhancing your tech skills. Out-of-the-Box Work: Engage in innovative projects that go beyond your primary job role, broadening your skill set. Remote Opportunities: Enjoy the flexibility of working from anywhere, making it convenient to balance other commitments. Diverse Project Experience: Work on internal projects as well as real client assignments, providing a well-rounded professional experience. Online Portfolio Building: Develop a strong online portfolio showcasing your work, which can be invaluable for future job applications. Flexible Timing: Benefit from flexible working hours, allowing you to manage your time effectively and maintain a healthy work-life balance. *Terms & Conditions apply   

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
In Network & Automation, you will be critical in ensuring the smooth operation of our customers' IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. You will interact with the Account team and Customer, understanding Japanese work culture will be an added advantage.
**Your responsibilities will include:**
+ Good hands-on experience in Routing & Switching part, automation.
+ We are seeking an experienced Network & Security Engineer to join our technical team responsible for dealing with tasks related to network and security domain along with automation part.
+ This role will involve creating work plans, coordinating tasks with relevant stakeholders, drafting and reviewing procedures, investigating issues, and executing change implementations.
+ Strong hands-on experience with conceptual clarity on traditional network devices (Router, switch, firewall, load balancer etc), network administration, implementation, and troubleshooting on multiple vendors (Cisco, Vyatta, Juniper, F5, Palo Alto).
+ Knowledge and understanding of Cloud platform/s (IBM, AWS, Azure, GCP).
+ Someone who has experience working for live projects and understanding customer requirements on-the-go.
+ Create and test the implementation plans (check execution results).
+ You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
+ Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers.
+ Ensure delivered solutions are realized in committed time frame and meet client expectation
+ Establish a quality management system: tracking of project milestones, quality and KPIs
+ Manage project risks, issues, and dependencies, implementing effective mitigation strategies.
+ You will interact with the Account team and Customer, so you are expected to be fluent in your domain.
+ Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also can work on cutting-edge technologies and innovative solutions that will shape the future of the industry.
+ You'll be at the forefront of new service preparation and changing management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
+ Your technical skills will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient.
+ You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
**Your future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise:**
+ Good hands-on experience in Routing & Switching part along with automation (Python/VBA).
+ We are seeking an experienced Network & Security Engineer to join our technical team responsible for dealing with tasks related to network and security domain and automation.
+ This role will involve creating work plans, coordinating tasks with relevant stakeholders, drafting and reviewing procedures, investigating issues, and executing change implementations.
+ Strong hands-on experience with conceptual clarity on traditional network devices (Router, switch, firewall, load balancer etc), network administration, implementation, and troubleshooting on multiple vendors (Cisco, Vyatta, Juniper, F5, Palo Alto).
+ Knowledge and understanding of Cloud platform/s (IBM, AWS, Azure, GCP).
+ Someone who has experience working for live projects and understanding customer requirements on-the-go.
+ Create and test the implementation plans (check execution results).
+ Experience: Minimum 2-5 years of experience in IT infrastructure management projects.
+ Certification: CCNA, CCNP, CCIE, Cloud, Security, Automation if any
+ IT Service Management: Proven track record of delivering IT Service Management (ITIL) infrastructure projects.
+ Incident Handling: Proficient in handling incidents, problems, and changes.
+ Technical Aptitude: Strong understanding of IT environments.
+ Communication: Effective communication with stakeholders in Japan and India.
+ System Administration: Administration knowledge of Linux and windows with deep dive of Routing & Switching
**Preferred Technical and Professional Experience:**
Growth Mindset: Keen on personal and professional development.
Customer Focus: Prioritizes customer success in their work.
Inclusivity: Naturally inclusive in working with others.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
In Network & Automation, you will be critical in ensuring the smooth operation of our customers' IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. You will interact with the Account team and Customer, understanding Japanese work culture will be an added advantage.
**Your responsibilities will include:**
+ Good hands-on experience in Routing & Switching part, automation.
+ We are seeking an experienced Network & Security Engineer to join our technical team responsible for dealing with tasks related to network and security domain along with automation part.
+ This role will involve creating work plans, coordinating tasks with relevant stakeholders, drafting and reviewing procedures, investigating issues, and executing change implementations.
+ Strong hands-on experience with conceptual clarity on traditional network devices (Router, switch, firewall, load balancer etc), network administration, implementation, and troubleshooting on multiple vendors (Cisco, Vyatta, Juniper, F5, Palo Alto).
+ Knowledge and understanding of Cloud platform/s (IBM, AWS, Azure, GCP).
+ Someone who has experience working for live projects and understanding customer requirements on-the-go.
+ Create and test the implementation plans (check execution results).
+ You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
+ Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers.
+ Ensure delivered solutions are realized in committed time frame and meet client expectation
+ Establish a quality management system: tracking of project milestones, quality and KPIs
+ Manage project risks, issues, and dependencies, implementing effective mitigation strategies.
+ You will interact with the Account team and Customer, so you are expected to be fluent in your domain.
+ Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also can work on cutting-edge technologies and innovative solutions that will shape the future of the industry.
+ You'll be at the forefront of new service preparation and changing management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
+ Your technical skills will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient.
+ You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
**Your future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise:**
+ Good hands-on experience in Routing & Switching part along with automation (Python/VBA).
+ We are seeking an experienced Network & Security Engineer to join our technical team responsible for dealing with tasks related to network and security domain and automation.
+ This role will involve creating work plans, coordinating tasks with relevant stakeholders, drafting and reviewing procedures, investigating issues, and executing change implementations.
+ Strong hands-on experience with conceptual clarity on traditional network devices (Router, switch, firewall, load balancer etc), network administration, implementation, and troubleshooting on multiple vendors (Cisco, Vyatta, Juniper, F5, Palo Alto).
+ Knowledge and understanding of Cloud platform/s (IBM, AWS, Azure, GCP).
+ Someone who has experience working for live projects and understanding customer requirements on-the-go.
+ Create and test the implementation plans (check execution results).
+ Experience: Minimum 2-5 years of experience in IT infrastructure management projects.
+ Certification: CCNA, CCNP, CCIE, Cloud, Security, Automation if any
+ IT Service Management: Proven track record of delivering IT Service Management (ITIL) infrastructure projects.
+ Incident Handling: Proficient in handling incidents, problems, and changes.
+ Technical Aptitude: Strong understanding of IT environments.
+ Communication: Effective communication with stakeholders in Japan and India.
+ System Administration: Administration knowledge of Linux and windows with deep dive of Routing & Switching
**Preferred Technical and Professional Experience:**
Growth Mindset: Keen on personal and professional development.
Customer Focus: Prioritizes customer success in their work.
Inclusivity: Naturally inclusive in working with others.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise:
+ Required 4 to 5 years Experience as L2 Support.
+ Thorough knowledge of OS / AD / Group policies / MDM solution
+ Certification on VMware / Citrix.
+ Knowledge of PowerShell
+ Basic understanding of Network & Voice.
+ Good written and verbal communication in English, Good Technical Knowledge, Able to manage/ influence customers.
+ Excellent Problem Solving Skill.
+ Logical Thinking, Basic Business Etiquette and Customer focused.
+ Experience required in Technologies - ServiceNow, Teams, Intune,SSPR,M365,druva
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.