5,541 Employer Relations jobs in India

Job Description

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At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Colleague & Labor Relations (CLR) team partners with business leaders to resolve workplace issues, elevate colleague experience, and uphold a strong risk and compliance culture. This role contributes to creating a fair and consistent colleague experience that supports business performance while delivering the high- quality colleague and labor relations solutions.

How You Will Make an Impact

This role is pivotal in providing expert Colleague Relations support and guidance to leaders and colleagues. Success will be measured not only by issue resolution but also by enabling a stronger leadership culture and proactive risk management.

Key responsibilities include:

Workplace investigations & Case Management

Serve as a trusted advisor on complex CLR matters including grievances, disciplinary actions, exits/terminations. Conduct fair and timely workplace investigations ensuring compliance with laws and American Express standards while balancing colleague advocacy with business needs.

Risk Management & Capability Building

Proactively identify, assess, and mitigate colleague-related risks that could impact the business or colleague experience. Partner with compliance and legal teams to manage regulatory risks, labor law changes, and workplace conduct issues. Contribute to building a strong risk-aware culture by supporting/leading initiatives that enhance colleague trust and manager capability, including manager coaching, CLR training programs, and proactive interventions that reduce risks to the Company.

Policy Development & Compliance

Develop, implement, and maintain CEG policies aligned with local labor laws and internal frameworks. Provide guidance on policies and ensure consistent application across the business.

Stakeholder Engagement & Change Management

Collaborate with Colleague Service Partners, Legal, and senior leaders on CLR matters, including restructuring initiatives Ensure effective communication and smooth execution of organizational changes.

Global Collaboration and Innovate for impact

Work with regional/global CLR teams to harmonize CLR practices, adopt best practices, and influence global/local policy evolution. Leverage technology, data insights, and global CLR practices to proactively address trends and enhance CLR frameworks.

Minimum Qualifications

Preferred Qualifications

Location: Bangalore, however must be open to relocate to Chennai in near future

Key skills & Competencies

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Colleague & Labor Relations (CLR) team partners with business leaders to resolve workplace issues, elevate colleague experience, and uphold a strong risk and compliance culture. This role contributes to creating a fair and consistent colleague experience that supports business performance while delivering the high- quality colleague and labor relations solutions.

How You Will Make an Impact

This role is pivotal in providing expert Colleague Relations support and guidance to leaders and colleagues. Success will be measured not only by issue resolution but also by enabling a stronger leadership culture and proactive risk management.

Key responsibilities include:

Workplace investigations & Case Management

Serve as a trusted advisor on complex CLR matters including grievances, disciplinary actions, exits/terminations. Conduct fair and timely workplace investigations ensuring compliance with laws and American Express standards while balancing colleague advocacy with business needs.

Risk Management & Capability Building

Proactively identify, assess, and mitigate colleague-related risks that could impact the business or colleague experience. Partner with compliance and legal teams to manage regulatory risks, labor law changes, and workplace conduct issues. Contribute to building a strong “risk-aware” culture by supporting/leading initiatives that enhance colleague trust and manager capability, including manager coaching, CLR training programs, and proactive interventions that reduce risks to the Company.

Policy Development & Compliance

Develop, implement, and maintain CEG policies aligned with local labor laws and internal frameworks. Provide guidance on policies and ensure consistent application across the business.

Stakeholder Engagement & Change Management

Collaborate with Colleague Service Partners, Legal, and senior leaders on CLR matters, including restructuring initiatives Ensure effective communication and smooth execution of organizational changes.

Global Collaboration and Innovate for impact

Work with regional/global CLR teams to harmonize CLR practices, adopt best practices, and influence global/local policy evolution. Leverage technology, data insights, and global CLR practices to proactively address trends and enhance CLR frameworks.

Minimum Qualifications

Preferred Qualifications

Location: Bangalore, however must be open to relocate to Chennai in near future

Key skills & Competencies

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• Develop and implement PR strategies to enhance client visibility.
• Write and distribute press releases, media alerts, and other PR materials.
• Build and maintain strong relationships with journalists and media contacts.
• Secure positive media coverage across various outlets.
• Monitor media mentions and analyze PR campaign performance.
• Manage media inquiries and coordinate interviews.
• Develop crisis communication plans and execute them as needed.
• Identify new PR opportunities and innovative outreach methods.
• Collaborate with marketing and communications teams.
• Prepare reports on PR activities and their impact.

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• Minimum of 4 years of experience in public relations, preferably with a focus on media relations.
• Proven experience in media outreach and securing press coverage.
• Excellent writing, editing, and proofreading skills.
• Strong understanding of the media landscape and current affairs.
• Exceptional interpersonal and networking abilities.
• Ability to work independently and manage multiple projects in a remote environment.
• Crisis communication experience is a strong asset.
• Proficiency with PR software and media monitoring tools.

• Develop and implement effective public relations strategies to enhance brand reputation.
• Write and distribute press releases, media alerts, and other PR communications.
• Pitch stories and build relationships with journalists, bloggers, and media influencers.
• Manage media inquiries and respond to requests for information.
• Monitor media coverage and track the success of PR campaigns.
• Develop and maintain media contact lists.
• Assist in the planning and execution of press conferences and media events.
• Prepare talking points and background materials for spokespeople.
• Manage social media content related to PR activities.
• Assist in crisis communication planning and execution.

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• Minimum of 3 years of experience in public relations or media relations.
• Proven experience in media outreach and successful pitching.
• Excellent written and verbal communication skills.
• Strong understanding of media landscape and journalist relations.
• Ability to craft compelling press releases and other PR content.
• Proficiency in social media platforms and PR monitoring tools.
• Strong organizational and project management skills.
• Ability to work under pressure and meet deadlines.
• Creative thinking and problem-solving abilities.

Key Responsibilities

Strategic Communication

•Serve as the primary point of contact between the company and the investment community.

•Prepare and disseminate accurate, timely financial and corporate information through annual and quarterly reports, press releases, presentations, and regulatory filings.

•Organize and coordinate investor meetings, earnings calls, analyst briefings, roadshows, and shareholder events.

•Maintain and update the investor relations section of the company website.

•Ensure consistent, transparent messaging aligned with company strategy and compliance requirements.

Analysis & Reporting

•Gather, analyze, and present data on company performance, financial results, and market trends to both internal management and external stakeholders.

•Monitor analyst reports, shareholder opinions, and market sentiment, providing strategic feedback to senior leadership.

Relationship Management

•Build and maintain strong relationships with institutional and retail investors, analysts, rating agencies, and exchange representatives.

•Act as a liaison to relay feedback from investors to company leadership, helping inform strategy and communications.

Compliance & Governance

•Manage all communications with strict adherence to legal, regulatory, and stock exchange requirements (e.g., Regulation Fair Disclosure, Sarbanes-Oxley Act).

•Oversee the timely and accurate filing of reports and disclosures as mandated by authorities.

Crisis & Reputation Management

•Manage investor relations during financial or reputational crises, providing clear, consistent updates to preserve trust and credibility.

•Coordinate with legal, accounting, and communications teams to mitigate risks related to disclosures or market events.

Key Responsibilities

Strategic Communication

•Serve as the primary point of contact between the company and the investment community.

•Prepare and disseminate accurate, timely financial and corporate information through annual and quarterly reports, press releases, presentations, and regulatory filings.

•Organize and coordinate investor meetings, earnings calls, analyst briefings, roadshows, and shareholder events.

•Maintain and update the investor relations section of the company website.

•Ensure consistent, transparent messaging aligned with company strategy and compliance requirements.

Analysis & Reporting

•Gather, analyze, and present data on company performance, financial results, and market trends to both internal management and external stakeholders.

•Monitor analyst reports, shareholder opinions, and market sentiment, providing strategic feedback to senior leadership.

Relationship Management

•Build and maintain strong relationships with institutional and retail investors, analysts, rating agencies, and exchange representatives.

•Act as a liaison to relay feedback from investors to company leadership, helping inform strategy and communications.

Compliance & Governance

•Manage all communications with strict adherence to legal, regulatory, and stock exchange requirements (e.g., Regulation Fair Disclosure, Sarbanes-Oxley Act).

•Oversee the timely and accurate filing of reports and disclosures as mandated by authorities.

Crisis & Reputation Management

•Manage investor relations during financial or reputational crises, providing clear, consistent updates to preserve trust and credibility.

•Coordinate with legal, accounting, and communications teams to mitigate risks related to disclosures or market events.

Roles and Responsibilities