193 Enablement Manager jobs in India
AI Engineering Enablement Manager
Posted 2 days ago
Job Viewed
Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**How Will You Make an Impact**
Enable the future of software development at Thermo Fisher by promoting automation in the SPDLC. Seeking a strategic technical leader with expertise in process innovation, AI integration, and platform engineering.
You will team up closely with engineers, leaders, and customers to identify and implement opportunities for automation and reusable assets. This involves completing new internal and external tools, processes, and successful methods - integrating them into actual workflows, and improving their impact through thoughtful organisational change and enablement strategies.
This position encompasses more than just engineering; it demands systems thinking, technical proficiency, and the capacity to lead implementation teams while crafting vision and adoption strategy.
**What You Will Do**
**Management of AI Engineering Enablement Program**
+ Be responsible for the implementation of AI and automation tools to improve SDLC efficiency, incorporating the use of tools like ChatGPT Enterprise, Gene. AI, Atlassian Intelligence, Test Assist, and others.
+ Complete implementation strategies within Business Units and teams for AI-powered SDLC automation initiatives.
+ Identify high-friction phases of the SDLC and define automation opportunities using generative AI, LLMs, and internal agents.
+ Coordinate multi-functional teams (R&D, IT, DFP, DevEx) to align automation capabilities with BU priorities.
**Technical Enablement & Integration Support**
+ Serve as the technical point of contact for internal integrations using low-code, no-code, or custom solutions.
+ Mentor engineering teams and integration engineers on how to connect AI-powered tools into SDLC workflows (e.g., planning, testing, bug triage).
**Tool Operationalization & Community Engagement**
+ Serve as Product Owner for critical AI and automation projects that drive software transformation initiatives.
+ Support the development and improvement of playbooks and guidelines for AI-powered developer enablement.
**Strategy, Metrics, and Continuous Improvement**
+ Establish benchmarks and success criteria for automation pilots and scaled deployments (e.g., time saved, bugs caught, quality uplift).
+ Conduct retrospectives and feedback loops with technical and business collaborators to improve approach and roadmap.
+ Stay ahead of AI trends and propose strategic adjustments.
**How You Get Here**
**Education:**
+ Bachelor's degree/ equivalent experience in Computer Science, Engineering, Information Systems, or related technical field.
**Experience:**
+ 5+ years in a role involving platform engineering, software development process improvement, or enterprise technology enablement.
+ Familiarity with integrating AI/ML tools or enterprise SaaS solutions in development environments is a strong plus.
**Knowledge, Skills & Abilities:**
+ Profound comprehension of the software product development lifecycle (including planning, coding, testing, deployment).
+ Comfortable working with technical teams on concepts like APIs, automation triggers, and integration workflows (you won't code, but you'll know what to ask for).
+ Technical communicator who can articulate concepts to non-technical collaborators and vice versa.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Partner Technical Enablement Manager
Posted 2 days ago
Job Viewed
Job Description
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
**Your Career**
Partner Technical Enablement Manager (PTEM) in Palo Alto Networks GCSD is responsible fordriving technical enablement initiatives for Support Delivery Partners (SDPs) and serving as the interface with the Center of Excellence (COE) globally. This role focuses on training, skill development, and process optimization to enhance the capabilities of Partner Technical Support Engineers (TSEs). The ideal candidate is a collaborative self-starter with strong communication skills, capable of developing and executing training programs for Palo Alto Networks' Enterprise and Cloud solutions. They should have a strong understanding of network security, virtualization, cloud technologies, and technical support best practices.
**Your Impact**
+ Establish and serve as the technical liaison between Palo Alto Networks and the Support Delivery Partners
+ Serve as the primary representative of TAC, collaborating with the Training Council and other stakeholders to drive the technical enablement of engineers for both existing and new products
+ Identify technical gaps and trends to develop targeted training initiatives
+ Lead technical enablement initiatives for Support engineers, aligning with Global Customer Support Delivery objectives
+ Oversee the continuous refinement of the new-hire training curriculum. The candidate will be responsible for technical enablement for TSEs in production
+ The candidate will be responsible for regular technical assessments for new Support/SDP opportunities and role changes
+ The candidate will identify technical gaps and trends to create and deliver training
+ Review and participate in discussions for customer feedback/escalations/T3 concerns
+ Facilitate regular technical discussions, including Tek-Talks and case swarming sessions, to enhance knowledge sharing
+ Develop processes and tools for technical upskilling of support engineers
+ Liaise with the badged team/Training council for driving new feature-related training within support
+ Manage Quality and Efficiency of support engineers engagement with Engineering. Identify trends for enablement through JIRA quality and usage of App Studio and P2 Inline JIRA processes
**Your Experience**
+ This position is for a staff employee at PANW and requires full-time in-office work out of Palo Alto Networks, India-Bangalore
+ Bachelor's degree in Computer Networks or equivalent experience
+ 5+ years of experience in network security TAC, technical training and enablement
+ PAN-OS trained, PCNSE Certified and hands on experience working in Palo Alto Networks TAC
+ Excellent knowledge and understanding of Next Generation Firewall, Virtualization platforms and Cloud products like Prisma Access and Cortex XDR
+ Strong background in training development and delivery, leveraging various learning methodologies.
+ Prior experience in content development and training delivery (optional)
+ The candidate should have prior experience in planning, executing & driving backlog reduction/TTR/Escalation exercise for a team
+ Critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results.
+ Excellent verbal and written communication skills with a talent for building rapport. Strong presentation skills and ability to work with diverse teams
**Outcome:**
+ Provide mentorship to Technical Leads, and Senior Engineers(SME), fostering their professionaldevelopment and facilitating technical upskilling. Additionally, collaborate with Subject Matter.
+ Experts (SMEs), ETAC (Escalation Technical Assistance Center) and Engineering to ensure effective knowledge transfer and continuous improvement in technical expertise
+ Drive key metrics like TTR, FTF and development of engineers
+ Recognizes patterns and identifies technical or process gaps using DSATs and Escalations to support engineers in enhancing their skills.
+ Collaborate to collect and consolidate feedback received from COE Handoffs, extract valuable insights, and incorporate them into upskilling initiatives to drive continuous improvement.
+ Responsibility for organizing and facilitating theater-wide case swarming sessions, with the aim of expediting case resolution and reducing technical gaps resulting in improvement of TTR, FTF and CSAT
+ Implements a gating mechanism by conducting regular technical assessments of support resources to ensure their skills and knowledge meet the required standards
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Partner Technical Enablement Manager
Posted 5 days ago
Job Viewed
Job Description
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Job Description
Your Career
Partner Technical Enablement Manager (PTEM) in Palo Alto Networks GCSD is responsible fordriving technical enablement initiatives for Support Delivery Partners (SDPs) and serving as the interface with the Center of Excellence (COE) globally. This role focuses on training, skill development, and process optimization to enhance the capabilities of Partner Technical Support Engineers (TSEs). The ideal candidate is a collaborative self-starter with strong communication skills, capable of developing and executing training programs for Palo Alto Networks' Enterprise and Cloud solutions. They should have a strong understanding of network security, virtualization, cloud technologies, and technical support best practices.
Your Impact
- Establish and serve as the technical liaison between Palo Alto Networks and the Support Delivery Partners
- Serve as the primary representative of TAC, collaborating with the Training Council and other stakeholders to drive the technical enablement of engineers for both existing and new products
- Identify technical gaps and trends to develop targeted training initiatives
- Lead technical enablement initiatives for Support engineers, aligning with Global Customer Support Delivery objectives
- Oversee the continuous refinement of the new-hire training curriculum. The candidate will be responsible for technical enablement for TSEs in production
- The candidate will be responsible for regular technical assessments for new Support/SDP opportunities and role changes
- The candidate will identify technical gaps and trends to create and deliver training
- Review and participate in discussions for customer feedback/escalations/T3 concerns
- Facilitate regular technical discussions, including Tek-Talks and case swarming sessions, to enhance knowledge sharing
- Develop processes and tools for technical upskilling of support engineers
- Liaise with the badged team/Training council for driving new feature-related training within support
- Manage Quality and Efficiency of support engineers engagement with Engineering. Identify trends for enablement through JIRA quality and usage of App Studio and P2 Inline JIRA processes
Your Experience
- This position is for a staff employee at PANW and requires full-time in-office work out of Palo Alto Networks, India-Bangalore
- Bachelor's degree in Computer Networks or equivalent experience
- 5+ years of experience in network security TAC, technical training and enablement
- PAN-OS trained, PCNSE Certified and hands on experience working in Palo Alto Networks TAC
- Excellent knowledge and understanding of Next Generation Firewall, Virtualization platforms and Cloud products like Prisma Access and Cortex XDR
- Strong background in training development and delivery, leveraging various learning methodologies.
- Prior experience in content development and training delivery (optional)
- The candidate should have prior experience in planning, executing & driving backlog reduction/TTR/Escalation exercise for a team
- Critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results.
- Excellent verbal and written communication skills with a talent for building rapport. Strong presentation skills and ability to work with diverse teams
Additional Information
- Provide mentorship to Technical Leads, and Senior Engineers(SME), fostering their professionaldevelopment and facilitating technical upskilling. Additionally, collaborate with Subject Matter.
- Experts (SMEs), ETAC (Escalation Technical Assistance Center) and Engineering to ensure effective knowledge transfer and continuous improvement in technical expertise
- Drive key metrics like TTR, FTF and development of engineers
- Recognizes patterns and identifies technical or process gaps using DSATs and Escalations to support engineers in enhancing their skills.
- Collaborate to collect and consolidate feedback received from COE Handoffs, extract valuable insights, and incorporate them into upskilling initiatives to drive continuous improvement.
- Responsibility for organizing and facilitating theater-wide case swarming sessions, with the aim of expediting case resolution and reducing technical gaps resulting in improvement of TTR, FTF and CSAT
- Implements a gating mechanism by conducting regular technical assessments of support resources to ensure their skills and knowledge meet the required standards
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Technical Program Management/ Software Engineering/ Program Management
Posted 2 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Technical Program Management/ Software Engineering/ Program Management
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
- We are inviting applications for all the below roles across our functions and divisions. If you possess any of the matching skill sets & are interested in the opportunities, please send us your application by applying to this role.
- You will work in our Mastercard technology location Pune, that provides a state-of-the-art environment for technology teams to thrive in our collaborative, Agile engineering culture. You will be a contributor in how Mastercard transforms the B2B space to standardize, automate, and optimize digital payment efficiency for Buyers and Sellers.
Job Posting Title
Technical Program Manager
As a Senior Technical Program Manager in Commercial Solutions at Mastercard, you'll partner with engineers to build world-class microservices and web applications. We're building a global business-to-business (B2B) technology platform to help businesses of all sizes streamline how they manage payments when buying or selling products and services.
You will work in our Mastercard technology location in Pune, India, which provides a state-of-the-art environment for technology teams to thrive in our collaborative, Agile engineering culture. You will play a key role in how Mastercard transforms the B2B space to standardize, automate, and optimize digital payment efficiency for buyers and sellers.
Required Experience:
- Bachelor's degree in Project Management, Information Technology, Computer Science or comparable field
- Knowledge and demonstrated experience in the areas of planning and project management
- Looking for up to 5 years of relevant experience in Project Management
- Some previous experience working on a large scale, multiple scrum team projects
- Experience with agile project management methodology preferred
- Advanced communication skills required, including writing, listening and verbal
- Strong leadership with a solid track record for building and maintaining strong relationships
- Proficient in PowerPoint, Excel, Word, Jira and Rally Tools
Job Posting Title
Lead Technical Program Manager
Overview -
The Prepaid team is looking for a Lead Technical Program Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role -
In this position, you will need to:
-Be a Release Train Engineer for a SAFe Agile Train
-Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program
-Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
-Build and maintain integrated project schedules that account for internal/external dependencies, differing delivery approaches, numerous constraints, and adequately factor in contingency for unplanned delays
-Learn how to negotiate features and associated priority and help the team and their customers reach consensus
-Collaborate with engineering managers to secure resources, scope efforts, set priorities and establish delivery milestones
-Figure out the sequencing of the work so that engineering execution can be optimized
-Identify blocking issues and manage their resolution
-Manage project communications, and may be the first point of contact for the team
-Run effective meetings
-Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations
-Own project communications and ensure the right information about the status of a project is delivered to the right audience at the right time
-Have good working relationships with engineers, managers, and peers
Job Posting Title
Lead Project Manager
Overview
The ONE Service Delviery team is looking for a Lead Project Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
- Leads leading complex initiatives and projects
- Applies technical capabilities within own discipline to coach and develop junior employees
- Provides input into performance appraisal process for some junior employees or team members
- Responsible for planning, developing, and executing schedules, ensuring methodology compliance
- Manage complex resolutions, and help develop solutions to complex problems
- Regularly communicate to senior management regarding the status of specific project deliverables, and interact with client to set and manage expectations
- Consults on new products, processes, standards or plans in support of the business.
All About You
In this section, list essential responsibilities and education desired. Customize based on the role and feel free to add intrinsic values. Add bullet points to:
- Be skilled at explaining technical problems succinctly and clearly
- Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders
- Always look for potential solutions to solve problems
- Worked with Cloud Providers AWS and Azure
- Advanced project skill with ability to organize and run large scale projects that run 6 -12 months
- PMP certification preferred
Software Engineer:
- Are you passionate about building innovative software solutions? Join our team of talented engineers and contribute to developing cutting-edge (product/service) that impacts millions of users. In this role, you'll design, develop, and test high-quality code, collaborating with cross-functional teams to bring groundbreaking ideas to life.
Product Management:
- Become a champion for our users! Join our Product Management team and shape the future of (product/service). You'll conduct user research, define product strategy, and drive the development of features that delight users and fuel business growth.
Data Analytics:
- Unlock the power of data! We're seeking a passionate Data Analyst to join our team and translate complex data into actionable insights. You'll utilize your expertise in data mining, modeling, and visualization to inform strategic decisions and drive business innovation.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Manager - Learning Enablement
Posted 5 days ago
Job Viewed
Job Description
Building Future-Ready Teams. One Learner at a Time.
You are not just managing training programs. You’re architecting a culture of continuous learning. A solver of talent gaps. A futurifier of growth mindsets.
You are a Learning Strategist. A Growth Enabler. A Capability Builder.
And you believe that learning is not a department. It’s a way of thinking.
What Are We Looking For?
An architect of learning enablement. Not your typical L&D lead.
We’re not looking for checkbox trainers or policy enforcers. We want a natural innovator who rewires how learning happens—and why it matters . Someone who can see beyond workshops, learning hours, and LMS dashboards to ask:
“What outcomes are we enabling through learning?”
At Searce, we don't design programs. We design progress.
You might be our kind of learner-leader if you:
- Are obsessed with outcomes , not optics.
- Think like a strategist, build like a product owner, and lead like a coach.
- Know how to get buy-in from the skeptics—and fire up the already-curious.
- Are not a CAVE-dweller (Constantly Against Virtually Everything).
- Say “no” to HiPPOs (Highest Paid Person’s Opinion) when data says otherwise.
Your Mission: The Role
Learning as a lever. You’re the one who pulls it.
You’re not just filling seats in trainings. You’re shaping the next generation of solvers, consultants, and client champions.
You’ll lead the charge to embed a culture of self-driven, AI-enabled, business-aligned learning that drives real transformation.
This is not a program manager gig. It’s a business strategist role with learning as your toolkit.
You’ll be the DRI (Directly Responsible Individual) for enabling functional, technical, and behavioral capability development across Searce. You’ll work side-by-side with leadership, teams, and tech—to reimagine, personalize, and embed learning into the fabric of work.
What You'll Wake Up to Solve
(Hint: It’s never just “training”)
Design a Culture of Continuous Growth
Architect learning journeys that inspire, challenge, and equip Searcians to stay ahead of the curve—future-ready and client-relevant.
Partner Like a Strategist
Collaborate with Business Leads to identify skill gaps, define learning outcomes, and drive measurable impact across the org.
Infuse AI-Driven Learning
You’ll leverage smart tech (LMS, analytics, AI-powered learning tools) to personalize, measure, and scale learning in meaningful ways—not just flashy ones.
Drive Certifications with Business Impact
Own the end-to-end pipeline of critical technical certifications—ensuring Searcians aren’t just certified, but competitively differentiated.
Lead a Team of Learning Champions
Coach, empower, and grow a high-performing L&D team that thinks big, iterates fast, and delivers with empathy.
Maximize Learning ROI
Manage budgets like a founder. Build vendor partnerships. Negotiate for value. Deliver impact.
What You Bring
(Beyond the Degrees & Years)
- 8–12 years in Learning Enablement, Organizational Development, or similar roles
- Strategic thinker with a builder’s mindset and high empathy
- Strong experience with LMS, digital learning platforms, and certification programs
- Masters in HR, Psychology, or similar (MBA preferred—but mindset > resume)
- Proven record of influencing business outcomes through learning programs
- Stellar stakeholder management and negotiation skills
- Bonus if you’ve worked in tech-forward or high-growth environments
Who We Are
Searce = Solve for Better
We are a tech-native, engineering-led consultancy focused on driving intelligent , impactful , and futuristic outcomes through Cloud, AI, and Data.
We work alongside clients, not in silos. We are unapologetically bold about transformation.
And learning? It’s in our DNA.
The Searcian DNA: HAPPIER
We hire people who are:
H umble
A daptable
P ositive
P assionate
I nnovative
E xcellence-minded
R esponsible
It’s not just an acronym. It’s how we show up—for each other, for clients, and for ourselves.
Ready to Be the Catalyst for Capability?
Join us to design the future of learning. One mindset, one moment, one Searcian at a time.
Apply now and experience the Art of the Possible .
Location : Pune / Mumbai
Manager-Seller Enablement
Posted 5 days ago
Job Viewed
Job Description
We are looking for an experienced and highly motivated Manager - Seller Enablement , to join our dynamic team. In this critical role, you will be responsible for driving the success of our third-party sellers by providing them with the tools, resources, and support they need to thrive on the Walmart Marketplace. You will be responsible for enabling internal sales and account management teams to deliver on their responsibilities and goals, by setting up processes, mechanisms, SOPs and tools for troubleshooting issues, navigating internal processes and delivering better seller experience. You will also be responsible for measuring seller satisfaction by sourcing, analyzing and actioning on feedback from sellers. This role requires strong program management skills, in addition to a blend of strategic thinking, operational excellence, strong analytical skills, and a passion for helping businesses grow.
About the Team
The Walmart India Cross Border team provides an opportunity for Indian brands, manufacturers, MSMEs and other potential sellers sell their products across global Walmart online marketplaces helping them expand their business internationally as cross-border sellers on Walmart Marketplace (Cross Border Trade), where they could reach a growing market of more than 120 million U.S. consumers each month. This is part of Walmart’s efforts to expand its sourcing from India to $10 billion a year by 2027
What you'll do
- Develop and implement comprehensive seller enablement strategies, programs, and initiatives to improve seller performance, retention, and satisfaction on the Walmart Marketplace.
- Identify key seller pain points and opportunities, then design scalable solutions and resources to address them.
- Drive the adoption of new Walmart Marketplace features, tools, and services among sellers.
- Partner with product and engineering teams to advocate for seller needs and contribute to the roadmap of seller-facing tools and features.
- Oversee the creation and maintenance of high-quality, actionable seller-facing content, including guides, tutorials, webinars, FAQs, and best practices.
- Monitor and analyze key seller performance metrics, identifying trends and areas for improvement.
- Develop and present data-driven insights to leadership to inform strategic decisions and resource allocation.
- Establish benchmarks and track the impact of enablement initiatives on seller success.
- Collaborate closely with internal teams including Product Management, Engineering, Business Development, Account Management, Marketing, and Customer Service to ensure a cohesive and supportive seller experience.
- Represent the voice of the seller in internal discussions and product development cycles.
- Stay abreast of industry trends, competitor activities, and best practices in seller enablement within the e-commerce landscape to identify new opportunities to differentiate Walmart Marketplace's seller offerings.
What you'll bring
- MBA or MBA equivalent post-graduate degree
- 5+ years of program management experience.
- 3+ years of relevant experience in e-commerce industry
- Proven track record of developing and executing successful programs that drive business growth.
- Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and persuasively.
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
- Demonstrated ability to work effectively in a fast-paced, ambiguous, and rapidly changing environment with cross functional teams.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.
Walmart doesn’t charge any recruitment or similar fee in the recruitment process, including but not limited to interview, offering, and onboarding
Program Management Analyst
Posted 2 days ago
Job Viewed
Job Description
The Program Management Analyst will be responsible for executing day-to-day activities in support of Citi's Third-Party Management Program, including the implementation of key, standardized processes related to compliance with Citi's policies and standards; guiding internal stakeholders; Strong communication and diplomacy skills is required. Takes overall responsibility for volume, quality, timeliness of end results; Provide guidance to internal stakeholders; monitoring the timely and effective completion of activities related to Third Party lifecycle; and ensuring data accuracy for the reporting of third-party related metrics.
Responsibilities:
+ Looks for ways to improve the current process and share best practices with management team.
+ Participates in team meetings to analyze documentation and processes to ensure risks and control points are properly addressed.
+ Assists management group in gathering data and information for supervisors reporting and to take ownership of specified projects and tasks.
+ Demonstrate Strong knowledge about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.)
+ Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements and set up periodical review meeting with all the stakeholders.
+ Facilitating and coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
+ Provide guidance to junior TPU analysts on the process execution.
+ Act as Level 2 Reviewer in the team and guide the team members as needed.
+ Verify if third parties' policies and procedures are complaint to Citi's policies and procedures. Identify and report gaps if any, to senior management.
+ Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.
+ Analyzing the data and forecast trends with respect to inherent risk associated with third parties and build controls to mitigate such risks
+ Work with Operations standards team to identify the process gaps and take measures in mitigating the same.
+ Provide all data related to management team for Internal and external Auditors and ensure timely and accurate submission of all deliverables and ensure that all comments are addressed, observations are reported correctly, and corrective action is taken accordingly
+ Initiate process changes in line with new emerging risks and regulatory requirements.
Qualifications:
+ Minimum 8+ years of working experience in financial services / Banking industry
+ Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
+ Knowledge of third-party management risk and control methodologies and best practices
+ Team management skills preferred
+ Supply chain management experience preferred
Education:
+ Bachelor's degree required.
+ Master's Degree preferred.
+ Professional Qualifications including CA/ICWA/ACS etc
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**Job Family Group:**
Project and Program Management
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**Job Family:**
Program Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Business Program Management
Posted 2 days ago
Job Viewed
Job Description
Dedicated to resolving and preventing the most complex and high-impact customer issues. provide escalation excellence, driving customer satisfaction and loyalty through deep strategic insight and cross-functional orchestration.
Owning and resolving critical customer escalations that exceed standard support pathways. Requires a strong technical foundation, customer empathy, and the ability to influence internal stakeholders to drive resolution. Empowered to act decisively on behalf of the customer, ensuring their experience with Microsoft is enganced through expert intervention and strategic problem-solving.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Voice of Customer
- Gather a broad and deep understanding of customer feedback and trends.
- Develop and drive customer/partner listening plans and techniques.
- Analyze customer-related data and engage in critical conversations with stakeholders.
- Build actionable customer insights and employ storytelling for internal stakeholders.
- Prepare materials for Senior Leadership Teams (SLTs) and shape data-driven processes.
- Lead the development of problem statements and identify customer problems that need to be addressed.
Customer Satisfaction
- Assess top opportunities for change in customer/partner processes, systems, and products.
- Develop and drive actionable improvements through relevant business groups.
- Navigate complex areas of the Microsoft organization and influence stakeholders.
- Shape stakeholder engagement approaches and capture feedback on improvement plans.
- Cultivate strategic partnerships and drive meaningful relationships across the customer landscape.
- Engage with senior leadership and influence them to drive customer and partner improvements.
- Participate in strategic and complex business planning and execution projects.
Customer/Partner Obsession
- Act as chief customer and partner advocate in key business forums.
- Represent customer/partner interests and drive a customer-obsessed culture.
- Own accountability for customer loyalty and apply best practices.
- Cultivate broad understanding of customer experience, industry trends, and competitor knowledge.
- Become an expert on customers' and partners' business and share this knowledge with internal stakeholders.
- Shape processes and tools for knowledge gathering and sharing.
Program Management
- Own and support critical programs impacting customer satisfaction (e.g., segmentation, account management).
- Ensure customer voice is included in planning and decision-making.
- Drive field awareness on escalation paths and involve leadership as needed.
- Collaborate across the organization for role clarity and cross-team synergies.
- Prepare customers for changes to products/services.
**Qualifications**
Bachelor's Degree (or equivalent) in Sales, Marketing, Computer Science, Computer Engineering, IT, or related field AND 8+ years' experience in change management, project management, customer engagement, organizational development, sales/business engagement, relationship management, analytics, or customer feedback/intelligence program management
OR equivalent experience
- Solid technical understanding of Applications/Data scenarios and workloads
- Ability to stay up to date on new/improved Azure scenarios and workloads
- Demonstrated technical leadership through prior coaching/leadership roles
- Ability to act on customer escalation needs and orchestrate resources
- Project Management Professional (PMP)
- Incident Management Training
- Experience in customer-facing roles with technical expertise in escalation management
Master's Degree (or equivalent) AND 12+ years' experience in relevant fields
OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Program Management Analyst
Posted 2 days ago
Job Viewed
Job Description
The Program Management Analyst will be responsible for executing day-to-day activities in support of Citi's Third-Party Management Program, including the implementation of key, standardized processes related to compliance with Citi's policies and standards; guiding internal stakeholders; Strong communication and diplomacy skills is required. Takes overall responsibility for volume, quality, timeliness of end results; Provide guidance to internal stakeholders; monitoring the timely and effective completion of activities related to Third Party lifecycle; and ensuring data accuracy for the reporting of third-party related metrics.
**Responsibilities:**
+ Looks for ways to improve the current process and share best practices with management team.
+ Participates in team meetings to analyze documentation and processes to ensure risks and control points are properly addressed.
+ Assists management group in gathering data and information for supervisors reporting and to take ownership of specified projects and tasks.
+ Demonstrate Strong knowledge about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.)
+ Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements and set up periodical review meeting with all the stakeholders.
+ Facilitating and coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
+ Provide guidance to junior TPU analysts on the process execution.
+ Act as Level 2 Reviewer in the team and guide the team members as needed.
+ Verify if third parties' policies and procedures are complaint to Citi's policies and procedures. Identify and report gaps if any, to senior management.
+ Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.
+ Analyzing the data and forecast trends with respect to inherent risk associated with third parties and build controls to mitigate such risks
+ Work with Operations standards team to identify the process gaps and take measures in mitigating the same.
+ Provide all data related to management team for Internal and external Auditors and ensure timely and accurate submission of all deliverables and ensure that all comments are addressed, observations are reported correctly, and corrective action is taken accordingly
+ Initiate process changes in line with new emerging risks and regulatory requirements.
**Qualifications:**
+ Minimum 8+ years of working experience in financial services / Banking industry
+ Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
+ Knowledge of third-party management risk and control methodologies and best practices
+ Team management skills preferred
+ Supply chain management experience preferred
**Education:**
+ Bachelor's degree required.
+ Master's Degree preferred.
+ Professional Qualifications including CA/ICWA/ACS etc
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**Job Family Group:**
Project and Program Management
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**Job Family:**
Program Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Program Management Lead
Posted 2 days ago
Job Viewed
Job Description
Role Overview
The Program Management Lead will be responsible for institutionalizing the program management and review structure for the organization. This role will ensure that large-scale initiatives are executed effectively, tracked rigorously, and aligned with strategic priorities.
Key Responsibilities
- Establish and operationalize a program management framework covering initiatives across cell, packs, ESS, and chargers.
- Set up governance mechanisms – steering committees, dashboards, review cadence, and reporting structures.
- Develop and implement standardized tools, templates, and processes for project tracking and execution.
- Partner with business leaders to translate strategy into actionable programs and milestones .
- Monitor progress, flag risks, and drive resolution of cross-functional issues.
- Provide regular execution updates to the Head Strategy, leadership team, and Board .
- Mentor and build a program management culture across the organization.
Qualifications & Skills
- MBA / Master’s in Business, Strategy, Operations, or Engineering.
- 10–12 years’ experience in program/project management or strategy execution , preferably in energy, manufacturing, or technology sectors .
- Strong knowledge of program governance, PMO practices, and review systems .
- Proficiency in tools such as MS Project, Power BI, or equivalent program management platforms .
- Excellent leadership, stakeholder management, and communication skills .
- Ability to drive accountability in a cross-functional environment.