1,752 Engineering Operations jobs in India

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for participating as an technical expert in project teams, troubleshooting operational issues, providing technical solutions to operational problems, contributing to new products implementation, implementing existing products and services and providing the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, Engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead. May lead teams or projects and shares expertise.
**Job Description**
**ABOUT THE ROLE:**
The Site Reliability Engineer 4 for the Data Products Team helps build and enhance DevOps processes across our portfolio of customer facing and analytics applications and platforms.
+ Build Automation into all aspects of the DevSecOps process using tools like GitHub, Terraform, Vault, Sentinel OPA, Sentry, and others.
+ Work closely with cyber and compliance teams to ensure adherence to security and compliance standards.
+ Help educate and on-board development teams to follow and adopt the defined DevOps standards. 
+ Build on Observability & Monitoring solutions like Datadog, Prometheus, Grafana and other custom-built solutions.
+ Ensure timely delivery of services and compliance with SLA's.
+ Help define governance around and standards around data and infrastructure assets.
+ Manage small teams of engineers on DevOps initiatives
**REQUIREMENTS:**
7-11 years working IT operations or development.
Minimum 3 years working with AWS technologies.
Solid working knowledge of SQL & Python.
Passion about technology and stays abreast with the latest trends in cloud computing and operations.
Understanding of Infrastructure as code (IAC), working knowledge of IAC tools such as Terraform and/or AWS CloudFormation.
Understand DevOps concepts and have hands on experience of CD/CD tools such as Jenkins, GitHub Actions etc.
Understanding Cloud Security Concepts, working knowledge of AWS IAM and HashiCorp Vault, is a plus.
Are organized and detailed oriented and are diligent in building and documenting processes.
You are calm and patient under pressure and can manage multiple workstreams.
Be able to handle escalations and present to senior management.
**PREFERRED QUALIFICATIONS:**
Have AWS Associate/Professional Level Certifications.
Understand the Concepts of Privacy, CCPA/Sox.
Have exposure to data governance concepts and tools.
Knowledge of Agile.
Exposure to tools like Jira, ServiceNow, AutoNow, etc.
**Desired Characteristics**
+ Lifelong Learner - technology is constantly evolving, and you love continuously learning new ways to upskill yourself.
+ Positive Ownership Attitude - You foster a positive ownership mindset by taking pride in all that you do; holding yourself and partners accountable to productive outcomes.
+ Action-oriented - You are discovering novel solutions and regularly showing actionable results.
+ Communicator - You have excellent verbal and written skills with the ability to communicate ideas effectively across all levels of the organization, to both technical and non-technical audiences
+ Partnership - You display ethical behavior, integrity, respect and build trust among colleagues.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
7-10 Years
**Job Family Group:** Engineering

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Primary responsibilities and SME fields include, but are not limited to:
Operations and Maintenance:
· Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions.
· Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business.
· Responsible for Asset and Inventory management.
· Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
· Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
· Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems.
· Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development
· Health & Safety, local statutory requirements, environmental and energy management.
· Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA's and KPI's.
· Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams.
· Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits.etc.)
· Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits).
· Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry innovation.
Incident and Emergency Response:
o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
o Managing information flow during incidents while providing regular updates to management.
o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Min 6-8 years of of Data Center operations and on-call support experience for Data Center facilities.
Min 2-3 years to in managing infrastructure of Data Center with an exposure in power generation / manufacturing/ panel/ mission critical facilities based industry. ( Capable to handle the resolution of issues till circuit level.).
A graduate degree in a technical field (Electrical Engg, Mech Engg, Industrial Engg) OR a diploma in Electrical/ Mechanical Engineering with a min. 4 years experience for the preferred generation / manufacturing/ panel/ mission critical facilities based industry.
Preferred Qualifications
An excellent understanding of the Electrical systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems. ·
An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems. An excellent understanding of design, procurement, suitability of application, testing and commissioning.
Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent is desirable but not mandatory.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.
**Job Description**
**Core Responsibilities**
+ Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure.
+ Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards.
+ Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight.
+ Acts as a technical resource in projects and initiatives and ensures successful project implementation.
+ Contributes to design considerations for new products or architectural changes to existing products.
+ Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system.
+ Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact.
+ Provides training and guidance to less experienced team members.
+ Attains industry standard certifications and education.
+ Consistent exercise of independent judgment and discretion in matters of significance.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Engineering

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
An Incident Manager is expected to provide Incident, Problem and Change management support for a set of applications and Products supported by Comcast Cable Group . The applications supported include but are not limited to OSS/BSS, Middleware, Customer CARE Applications/Tools, Tech applications/Tools, Internal Enterprise human resource, legal and Data Management Systems. This includes business functions such as billing, provisioning, activation, authentication, Telco/Cable operations, Serviceablity, and Cloud based applications.
An IM will work closely with peers within the Reliablity Engineering group, as well as build excellent working relationships with partner organizations across the company. The ideal candidate has a proven track record of technical leadership, creative thinking, problem solving, mentoring, and continuous learning. He/She is expected to be a subject matter expert in multiple areas and help build a team of subject matter experts.
**Job Description**
**Core Responsibilities:**
+ Effective Incident Manager during outages who has the respect of management and Engineer fix agents.
+ Effective Bridge Management , Incident Communications and driving the incident towards Mitigation .
+ Identify opportunities for improving the Observability Gaps and work with Devops in Alert Configuration & Fine tuning , Alert Onboarding and suppress Alert noises.
+ Act as a thought-leader, technical expert and first point of reference for leading practices in reliability engineering.
+ Develops strong technical knowledge of the applications and services
+ Partners with Engineering and Deployment peers to drive rigorous root cause investigations and action items which improve system availability and resilency
+ Collaborates with development teams to understand application changes and identify potential issues that may arise, create implementation and back-out plans, and oversee the implementation during the scheduled maintenance window.
+ Analyzes data and metrics, identifies problem areas and provides actionable insight to management.
+ Provides input to engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.
+ Performs complex and routine maintenance tests for designated areas of engineering. Identifies and isolate issues. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero.
+ Ability to work in a fast-paced 24x7 technical operations environment.
+ Complusory adherence to Return to Office Policy . Must be able to workvariable schedule(s) & days as necessary
**Technical skill Specification:**
+ 5-8 yrs of hands on experience working as Incident & Problem Management
+ Familiarity with Site Reliability Engineering (SRE) principles
+ Exceptional written and oral communication skills, with ability to articulate complex emergent situations clearly to all levels of the organizaton.
+ Hands on Experience in configuring alerts using platforms like Grafana, Prometheus, Kibana
+ Familiarity in Technologies like IP Networking , Databases, Application architectures, Loadbalancers, API , Microservices, Web Services (SOAP XML), Python
+ Experience working in Public cloud environment ( AWS , Azure) will be helpful
+ Highly collaborative with a strong work ethic.
+ Embraces challenges, displays strong creative flexibility.
+ Familiarity with ITIL and/or eTOM frameworks
+ Bachelor's degree or equivalent
+ Experience in Telco/Cable or Video industry would be an added advantage
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
5-7 Years
**Job Family Group:** Engineering

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
We are seeking a technically strong and reliability-focused Engineers to join our Change Management team. This role is critical to ensuring production stability, operational resilience, and governance excellence through structured change processes. The ideal candidate will have prior experience as a change implementor or change manager, with hands-on expertise in infrastructure, application support, networking, cloud, and database operations. You will lead and participate in Change Control Board (CCB) meetings, After Action Reviews (AARs) and readiness activities such as wargames and disaster recovery (DR) exercises. You will also collaborate with incident and problem management teams to ensure seamless service restoration and proactive risk mitigation.
**Job Description**
**Core Responsibilities:**
+ Facilitate and participate in **Change Control Board (CCB)** meetings across products and applications.
+ Lead or support **After Action Reviews (AARs)** ensuring root cause clarity and governance follow-through.
+ Review and assess change requests for technical accuracy, risk, and compliance with change management policies.
+ Collaborate with incident and problem management teams to ensure timely resolution and post-change stability.
+ Participate in **wargame simulations** and **Disaster Recovery (DR) exercises** , contributing to scenario planning and execution.
+ Participate in regular meetings with stakeholders as needed, document and communicate accordingly.
+ Provide regular and reliable reporting of relevant data to meet management requirements.
+ Provide technical insights during change reviews, especially in areas involving infrastructure, networking, cloud, databases, and application services.
+ Monitor and track change-related activities, ensuring alignment with lead time.
+ Support release management activities and application service patching, including vulnerability remediation.
+ Maintain high standards of documentation, audit readiness, and continuous improvement in change processes.
+ Contribute to automation and tooling initiatives that enhance change governance and operational resilience.
+ Works with team members to identify areas of focus, where training may improve team performance
**Technical Skills Required:**
+ Strong understanding of **networking concepts** (routing, switching, firewalls, load balancers).
+ Experience with **cloud networking** and **hybrid infrastructure** (AWS, Azure, GCP).
+ Hands-on knowledge of **datacenter operations** , including hardware lifecycle and monitoring.
+ Experience with **database technologies** (Oracle, SQL Server, MySQL, PostgreSQL) and **patching/maintenance** .
+ Exposure to **application support activities** , including **release management** , **vulnerability patching** , and **application server operations** (Apache, Tomcat, WebLogic).
+ Familiarity with **ITIL Change Management** and **Incident/Problem Management** frameworks.
+ Experience with monitoring tools and triage procedures.
+ Proficiency with change management platforms (e.g., ServiceNow).
**Preferred Qualifications:**
+ Bachelor's degree in engineering or equivalent technical discipline.
+ 5-7 years of experience in IT Operations, Infrastructure, or Change/Incident Management roles.
+ Proven experience as a **Change Implementor** or **Change Manager** in a technically complex environment.
+ ITIL Foundation or Intermediate certification.
+ Strong communication, stakeholder engagement, and leadership escalation handling skills.
+ Preferred shift timing is 1:30 PM to 10:30 PM IST, with flexibility to extend or vary based on business needs and operational priorities.
+ Experience in supporting business objectives in a partnered/outsourced model.
+ Exposure to AI/ML-driven change analysis or automation tools is a plus.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
5-7 Years
**Job Family Group:** Engineering

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.
**Job Description**
**Core Responsibilities**
**Core** **Responsibilities**
+ Proactive/reactive troubleshooting of customer, network, and system issues, with guidance from senior technical personnel
+ Perform network configuration audit and maintenance on per-customer service & devices
+ Participate in software and firmware upgrades on customer premise devices
+ Work with cross-functional partners in Test and Turn Up, Deployment, Design & Provisioning Teams, Capacity, Product Engineering, Network Engineering, and all other teams to coordinate activities related to Commercial Enterprise services
**Position Requirements**
+ Working knowledge of the following protocols/technologies BGP, DOCSIS standards, MEF standards
+ Scripting experience (Python)
+ Working knowledge of 3 or more ofthe following protocols/technologies: MPLS, BGP, L2VPN, optical transport, CMTS & vCMTS, Carrier Ethernet, Ethernet over HFC,
+ General understanding of Enterprise Network Services (ENS/VLPLS), Enterprise Virtual Private Line (EVPL), Ethernet Dedicated Internet (EDI), Ethernet Private Line (EPL), Ethernet over Hybrid Fiber Coax (EoHFC), Enterprise Network Services (ENS) & Wide Area Ethernet (WAE)
+ Ability to troubleshoot customer, network, and system issues
+ Strong organization and prioritization skills necessary
+ Large Service Provider experience preferred. Directs third party agencies (i.e., AT&T, Verizon,) internal resources, and external resources while troubleshooting and resolving complex peer-to-peer or vendor/supplier troubles focusing on rapid restoration.
+ Consistent exercise of independent judgment and discretion in matters of significance.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Respect and promote inclusion & diversity.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Engineering

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS Infrastructure Services owns and operates global data center facilities that require skilled maintenance engineers to ensure continuous operations. We are expanding our team to include Electrical Service Engineers who will be responsible for critical infrastructure maintenance and operations. This position will serve as the primary technical resource for electrical systems maintenance within AWS data centers in India. The role requires hands-on management of electrical infrastructure, including preventive maintenance, troubleshooting, and emergency response. The position will require 24x7 on-call support and rotational shifts (need basis general shift).
Key job responsibilities
Key job responsibilities Following are the primary responsibilities (but not limited to) of the Electrical Service Engineer:
Electrical Systems Maintenance & Operations: Perform preventive maintenance and troubleshooting of critical electrical equipment including HV/MV/LV panels, Circuit Breakers, RMUs, Transformers, VFDs, Motors, Battery systems, and UPS systems· Conduct non-destructive testing including Thermography, Partial Discharge Testing, and Ultrasonic Testing· Ensure personnel safety and infrastructure protection through risk management protocols · Comply with all safety regulations and standards· Coordinate with vendors for spare parts and support procurement processes· Facilitate technical training and manage work order approvals. Planning & Documentation: Prepare and manage 52-week preventive maintenance calendars · Develop and update MOPs and SOPs· Create detailed equipment checklists· Track observations and implement cost-saving innovations· Execute cluster-level equipment maintenance· Document and report equipment observations· Create corrective work orders as needed· Coordinate with EAM team for scope/process changes. Inventory Management: Conduct internal spares audits· Ensure adequate spare parts availability· Monitor and maintain EAM metrics.
A day in the life
In day today scale, you will be involved in:
- Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, and facility MEP management.
- Provide operational readings and key performance indicators to make sure uptime is maintained
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 3+ years of vendor management experience
- 4+ years of relevant work in a data center or other critical environment experience
- 5+ years of data center engineering or operations experience
- 5+ years of Microsoft Office including Outlook, Word, and Excel experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in vendor management
- Experience in a data center or other critical environment
- Experience in data center engineering or operations
- Experience with Microsoft Office including Outlook, Word, and Excel
Preferred Qualifications
- Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems
- Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers
- operating engineering license such as DC II, DC III, or equivalent
- Experience in construction or project management
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS Infrastructure Services owns and operates global data center facilities that require skilled maintenance engineers to ensure continuous operations. We're expanding our team to include Mechanical Service Engineers who will be responsible for critical infrastructure maintenance and operations. This position will serve as the primary technical resource for mechanical and HVAC systems maintenance within AWS data centers in India. The role requires hands-on management of mechanical infrastructure, including preventive maintenance, troubleshooting, and emergency response. The position will require 24x7 on-call support and rotational shifts (need basis general shift).
Key job responsibilities
Key job responsibilities Following are the primary responsibilities (but not limited to) of the Mechanical Service Engineer:
HVAC Systems & Mechanical Operations: Perform preventive maintenance and troubleshooting of HVAC equipment including DX units, Split AC systems, Ductable AC units, VRF systems, Exhaust fans, and DAHUs· Manage Chilled Water Systems including Chillers, Pumps, Motorized valves, Dampers and actuators, Chemical dosing systems, and Make-up tank systems· Maintain Fire Safety Systems including hydrant systems, sprinkler systems, and emergency response equipment· Perform Generator Systems maintenance including A-check, B-check, C-check and D-check· Conduct non-destructive testing including Thermography, Eddy current test, and Ultrasonic Testing· Ensure personnel safety and infrastructure protection through risk management protocols· Comply with all safety regulations and standards· Coordinate with vendors for spare parts and support procurement processes· Facilitate technical training and manage work order approvals. Planning & Documentation: Prepare and manage 52-week preventive maintenance calendars· Develop and update MOPs and SOPs· Create detailed equipment checklists· Track observations and implement cost-saving innovations· Execute cluster-level equipment maintenance· Document and report equipment observations· Create corrective work orders as needed· Coordinate with EAM team for scope/process changes. Inventory Management: Conduct internal spares audits· Ensure adequate spare parts availability· Monitor and maintain EAM metrics
A day in the life
In day today scale, you will be involved in:
- Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, and facility MEP management.
- Provide operational readings and key performance indicators to make sure uptime is maintained
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- High school or equivalent diploma
- 3+ years of electrical or mechanical experience
- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
- Knowledge of backup generator systems
- Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls
Preferred Qualifications
- 2+ years of data center engineering experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
-Management and leadership of DCEO Engineering Team. Executes vision and goals for the team or department.
-Responsible for the overall operation and maintenance (both routine and emergency) of the critical infrastructure supporting IT operations of Data Centers. Has primary responsibility for availability zone of Data Centers.
-Managing and developing teams of shift engineers, providing both technical and leadership expertise and ensuring highest levels of performance. Is active in the training and/or development of others.
-Liaising with internal teams & management groups. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
-Participates in strategic planning projects. Helping in design, build and bring online new Data Centers. Negotiates and rolls out contracts and space.
-Assisting & managing relationships with vendors & contractors.
-Constantly improving all our processes and procedures. Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
-Assisting in implementing service methodologies including incident management, problem management, change management, capacity management and reporting. Deliver quality service and ensure all customer demands are met.
-Participates in recruiting efforts and performance management of the existing team. Continually raises the bar.
-Conducts financial analysis and contributes to financial decisions. Procurement for DCEO related expenditure
-Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
-Responsible for asset and inventory management.
-Assist in the design and build out of new facilities & multiple projects to increase current facility efficiency. Oversee the build out of Facility-specific infrastructure in existing locations.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 6+ years of electrical or mechanical engineering experience
- Knowledge of power distribution and data center mechanical cooling systems
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Experience responding to off-hour emergency calls
Preferred Qualifications
- Master's degree or above in Electrical Engineering, Mechanical Engineering, or a related field
- 10+ years of Data Center Engineering or Mission Critical Services Experience.
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.