3,331 Equipment Specialist jobs in India

Description

Description

Senior Equipment Specialist
Location: Chennai, India Required Language: English Employment Type: Permanent Seniority Level: Mid Senior Level Travel: 25%
Qualification:
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Engineering in Chemical/ Mechanical/ Instrumentation with 8-10 years of experience in managing engineering project, knowledge in chemical dosing equipment and field instrumentation.
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Experience providing effective leadership and work direction to individuals and engineers, locally and remotely.
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Experience working with cross-functional leaders, project stakeholders and operation team
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Knowledge/Proficiency in AutoCAD and other design and drafting software will be an added advantage
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Cross-geographical and culturally sensitive skills
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Knowledge and experience in Pulp and Paper Industry will be an added advantage
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Effective communication skills and stakeholder management is a necessary skill for the job
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Project mangement skills and Problem-Solving Skills
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Knowledge on chemical hazards and safety standards in handling chemicals.
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Willing to travel across India.
New Hire Job Description:
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Establish work processes and drive perfect execution culture across engineers including appropriate performance metrics/dashboards and project management discipline.
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Ability to coordinate and collaborate with remote resources and teams, and strong managerial skills to lead technical associates (equipment specialists).
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Proven ability, capacity, and aptitude with planning, organizing, supervising, coordinating technical work, and obtaining cooperation from others (must be able to build rapport with team)
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Work closely with senior leadership team, collaborate and align with BU strategies.
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Work closely with the field sales associates and Division Manager to support sales efforts in the field of customer service equipment and engineering applications for all industries.
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Work collaboratively with engineers in designing equipment and layout for specialize equipment construction.
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Lead the planning, purchasing, constructing, implementation, test and start-up of field equipment.
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Project Management within cost and time constrained environments
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Understanding and ensuring compliance with relevant to Engineering Standards, Safety Standards, Health, Safety & Environmental regulatory standards
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Meet with OEM’s, contractors for specialize and custom-built equipment
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Providing on-site training and problem solving for our customers and sales associates on equipment and engineering issues (if any)

Test Equipment Specialist IV

FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles. With currently around 36,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of €8.1 billion in fiscal year 2024.

YOUR TASKS

Job Objective
Steering, coordination and execution of planning, development and implementation of test equipment as well as
monitoring / maintenance and introduction of improvement measures
Duties and Responsibilities
A Testing
1 Planning, creating and agreeing test concepts (models, set-ups, simulations, test circuits) for components,
sub-assemblies, devices and systems; involvement in/supporting the creation of requirement
specifications and test specifications
2 Planning of test equipment in consideration of Hella regulation, Hella standards and legal requirement
specifications, data sheets and specifications for new products and preparing of quotations together with
internal or external partners
3 Determine and arranging of procurement of needed material, components and systems. Following up the
procurement process to ensure the in time delivery
4 Creating/Changing or arranging creation/change of test software as well as designing test circuits in
agreement with the affected partners
5 Supervising set-up and verification of new test equipment in domestic plant or abroad as well as
arrangement and execution of user trainings
6 Arrangement for creation and updating all relevant documentation
7 Steering and executing in monitoring of the used test equipment in the running production and laboratory
as well as suggestion and implementation of improvement / cost reduction action (continuous
improvement)
8 Involvement in the processing of customer claims and production difficulties in agreement with e. g. quality
department, production, laboratory etc.
9 Daily direct support to production and laboratory for failure analysis, maintenance, repair and calibration
of test equipment and test software together with internal and external partners
B Projecting
1 Leading of project teams for any kind of product / product family related cost improvements

Qualifications:
Education: Engineering in Electronics/Instrumentation Engineering.
Experience: 3-5 years in electrical/electronic panel wiring, vendor management, and procurement.

HELLA India Automotive Pvt Ltd.
Rimsha Shaikh

• Resolving problems on the product s various features and services, including but not limited to troubleshooting user access, data discrepancies or any other product issues reported.
• Will be required to be on-call once assigned on necessary weekends and holidays
• Ensure all customer issues are resolved within the agreed service level agreements.
• Document and record each customer interaction using the CRM and provide analysis where appropriate to enable engineering team to resolve the issues at hand in an efficient manner
• Ensure customers are updated regularly and frequently with progress using the support team s ticketing system.
• Work with Engineering and cross-functional teams to identify impact and help prioritize
• Ensure all customer issues raised are ticketed and that all investigation progress is managed and followed up on.
• Execute the Incident Management procedures in the event of a serious live service incident with customers.
• 2+ years of relevant experience in a customer focused position involving technical knowledge of a companies products and services.
• Bachelor s degree in Computer Science, Information Technology, Engineering, or equivalent is preferred.
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other tools required.
• Professional written and interpersonal skills are essential when communicating with customers and clients as well as with internal stakeholders.
• High work ethic and organizational skills with the ability to self-manage time and deliverables.
• Able to work on rotating shifts that cover weekends and holidays as required.

Responsibilities:

▪ Identifying hardware and software solutions.

▪ Troubleshooting technical issues.

▪ Diagnosing and repairing faults.

▪ Resolving network issues.

▪ Installing and configuring hardware and software.

▪ Speaking to customers to quickly get to the root of their problem.

▪ Providing timely and accurate customer feedback.

▪ Talking customers through a series of actions to resolve a problem.

▪ Following up with clients to ensure the problem is resolved.

▪ Replacing or repairing the necessary parts.

▪ Supporting the roll-out of new applications.

▪ Providing support in the form of procedural documentation.

▪ Managing multiple cases at one time.

▪ Testing and evaluating new technologies.

▪ Conducting electrical safety checks on equipment.

Technical Support Requirements:

▪ Degree in Computer Science or Information Technology.

▪ Certification in Microsoft, Linux, or Cisco is advantageous.

▪ Prior experience in tech support, desktop support, or a similar role.

▪ Proficiency in Windows/Linux/Mac OS.

▪ Experience with remote desktop applications and help desk software.

▪ Attention to detail and good problem-solving skills.

▪ Excellent interpersonal skills.

▪ Good written and verbal communication.

Job description

Responsibilities:
List the responsibilities, these should be the roles KPIs that we would measure
on
Essential functions and duties:
1. Takes ownership of technical issues and works towards getting them
resolved to closure with a minimum TAT.
2. Works with existing team members to successfully triage tech support
tickets
3. Provides responsive and exceptional support to customers
4. Resolves escalated customer complaints without the need for team lead
intervention
5. Documents troubleshooting and problem resolution steps
6. Participates in providing training to customers if required
7. Gathers performance metrics
8. Performs other related duties and responsibilities as assigned
Requirements:
For the Type role activities we have identified the required skills, this list must
cover all of them along with educational and other qualifications
1. Bachelor's degree in engineering preferably CS/IT required
2. Experience/ Keen interest with relational Database systems such as Jira
and MySQL preferred
3. Excellent communication skills in English
4. Customer centric and a proactive mindset
5. An inquisitive and analytical mind & troubleshooting skill
6. A hunger to acquire technical knowledge
7. Must have strong collaborative skills coupled with the ability to question
8. Must have an understanding of standard business practices
9. Must have good writing skills (for documenting the process)
10.Must have strong communication and presentation skills

interested candidates can contact on 
/

Appy Before 27-06-2025

Position: Technical support
Location:  Pune
Experience: 1 year
CTC  Details: It would be disclosed after the HR round as depends on the performance.

Requirements:
Qualification: Any Graduate
Certification:  Microsoft Azure/Cisco/AWS/red hat/Cybersecurity/MCSA
Department: Technical Department
Employment Type: Full Time, Permanent
Shift: Night Shift
Gender: Male Only

Responsibilities:

Network Support:
1. Monitor network performance to ensure optimal uptime and availability.
2. Troubleshoot and resolve network issues, including LAN, WAN, and WLAN problems.
3. Manage and configure network devices such as routers, switches, firewalls, and load
balancers.
4. Perform network maintenance and system upgrades including service packs, patches,
hot fixes, and security configurations.
5. Assist in the design and implementation of network solutions and improvements.
Server Support:
1. Monitor server performance and ensure system availability and reliability.
2. Manage and support physical and virtual server environments (e.g., VMware, Hyper-V).
3. Perform regular backup operations and implement appropriate processes for data
protection, disaster recovery, and failover procedures.
4. Install, configure, and maintain operating systems, software, and hardware.
5. Troubleshoot server issues related to hardware, software, and network configurations.
6. Collaborate with L1 support and other IT teams to resolve complex issues.
Security and Compliance:
1. Implement and maintain security protocols to protect network and server infrastructure.
Ensure compliance with organizational policies and regulatory requirements.
2. Conduct regular security audits and vulnerability assessments.
3. Respond to security incidents and provide resolutions.
Documentation and Reporting:
1. Maintain accurate documentation of network and server configurations, processes, and
procedures.
2. Generate regular reports on system performance, issues, and resolutions.
3. Provide training and support to L1 support staff and end-users as needed.

Fields with (*) are compulsory.

We are seeking a motivated Technical Support professional to join our team in India. The ideal candidate will have experience in providing exceptional technical assistance to customers, ensuring that their issues are resolved efficiently and effectively.

• Provide technical support to clients via phone, email, and chat.
• Diagnose and resolve technical issues related to software and hardware.
• Assist customers with product installation, configuration, and troubleshooting.
• Maintain detailed records of support requests and resolutions in the ticketing system.
• Collaborate with other team members to improve support processes and knowledge base.
• Educate customers on best practices and product usage.

• 1-3 years of experience in a technical support role or related field.
• Strong understanding of computer hardware, software, and networking concepts.
• Proficiency in troubleshooting Windows and Mac operating systems.
• Experience with remote desktop applications and help desk software.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Customer-focused mindset with a passion for problem-solving.

Contact: Mail: (HIDDEN TEXT)