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Compliance Department

Our Corporate Compliance Department is looking for a Compliance Due Diligence Regional Manager in our Chennai office. You will be working in a highly diverse and fast-paced international environment with the opportunity to help shape Glencore’s compliance programme. You will have frequent interactions with Compliance colleagues across the group as well as with other departments locally and globally.

The main tasks and responsibilities include

• Line manager and team lead for Chennai corporate KYC analysts, responsible for managing and guiding the team locally while ensuring alignment with and support for the global KYC model.
• Act as interface between our group network of Offices and the Compliance function for KYC
• Conduct KYC due diligence on new and existing counterparties from a Compliance perspective.
• Proactively determine corrective actions for identified Compliance red flags, working with Corporate Compliance to develop remediation solutions
• Contribute to KYC change management and implementation of Group-wide initiatives, including rollout of the new marketing onboarding platform and new KYC procedure.
• Produce regular reports on key Compliance Due Diligence KPIs and share lessons learnt

The ideal candidate

• is interested in managing people
• is motivated, enthusiastic and a true team player with a high level of trust and integrity
• is able to prioritise appropriately and work well under pressure
• has a problem-solving mind-set and takes initiative
• is a fast learner

Qualifications and requirements

• Academic degree (or equivalent) in finance, law, or a related field
• At least 6 +years of relevant working experience (e.g. in responsible sourcing, supply chain due diligence, compliance or KYC), Minimum 2 years of experience of people management
• Interest in Compliance topics
• Fluent in English (corporate language), any additional language is a benefit, but not essential
• Very good written and verbal communication skills
• Good know-how in using IT applications (e.g. MS Office, MS PowerPoint) and other systems (e.g., screening tools, due diligence platforms, etc.)

Who we are

Glencore is one of the world’s largest natural resources companies. Our operations comprise around 150 mining and metallurgical sites and oil production assets, employing 135,000 people directly and as contractors around the world.

Our Purpose is to responsibly source the commodities that advance everyday life. The products we source and market play an essential role in modern life. From the copper, cobalt and nickel powering the electric vehicle and renewable energy revolution, to the energy products helping us power this transition and keeping the lights on today– what we do touches every part of life as we know it.

The diversity of our portfolio underpins our strategic ambition to play a leading role in enabling the decarbonisation of global energy usage through providing metals such as copper, cobalt, zinc, and nickel that are essential to the transition to a low-carbon economy. In a first for the mining and trading industry in addressing Climate Change, we launched a net zero total emissions ambition by 2050, which aligns our business strategy with the goals of the Paris Agreement.

Come and join us on our journey to a sustainable future.

Pay:  ₹30,000.00-₹65,000.00 per month

Job description:

Regional Manager (Chennai) – Job Description

Location: Chennai

Experience: 4+ years of relevant experience

Work Days: 6 Days, Weekly

About Us:  Our client, PadelPark, is on a mission to make Padel the next big thing in India! We are shaking up the sports world with our state-of-the-art padel courts, branded centers, and franchise opportunities. With courts across Mumbai, Bangalore, and beyond, we are growing fast, and we need someone like you to help us scale to new heights.

What’s the Role?  As the Regional Manager, you will be responsible for overseeing the operations and performance of our Padel Park venues across the city. You will play a crucial role in ensuring the smooth functioning of each location, maintaining high standards of customer service, driving growth, and supporting the Venue Managers. This role will involve regular travel within the South, and the candidate will report directly to the Head of Operations in Mumbai.

Here is what you will be diving into:

• Venue Oversight:  Manage the day-to-day operations of Padel Park venues.
• Team Leadership:  Supervise and mentor Venue Managers at each location, providing guidance, support, and fostering a collaborative work environment.
• Performance Management:  Monitor and analyze key performance indicators (KPIs) for each venue, implementing strategies to achieve and exceed targets.
• Customer Experience:  Ensure the delivery of exceptional customer service across all venues, addressing customer feedback and resolving issues promptly.
• Sales and Business Development:  Drive revenue growth through local sales and marketing initiatives, and identify opportunities for expansion within the region.
• Operational Efficiency:  Streamline operational processes to maximize productivity and minimize costs.
• Reporting:  Provide regular reports to the Head of Operations on venue performance, challenges, and opportunities.
• Expansion Support:  Support the setup and launch of new Padel Park venues as the company expands.

What We Are Looking For:

• Qualifications:  Minimum Bachelor’s Degree and work experience in a related field.
• Experience:  4+ years of experience in a multi-location management role, preferably in the sports, recreation, or hospitality industry.

Skills:

• Leadership Excellence:  Proven ability to lead, motivate, and manage teams effectively.
• Operational Acumen:  Strong understanding of business operations & management.
• Communication Champ:  Excellent verbal and written communication skills.
• Relationship Rockstar:  Ability to build rapport and maintain strong relationships with staff and customers.
• Problem-Solving Ninja:  Strong analytical and problem-solving skills.
• Organizational Pro:  Ability to manage multiple priorities and timelines.
• Tech Savvy:  Proficiency in MS Office Suite and venue management software.

Bonus Points:

• Existing network in the sports/recreation industry.
• Passion for Padel and sports in general!

Why You’ll Love It Here:

• Shape the Future of Sports:  Be part of a pioneering company revolutionizing sports in India.
• Dynamic & Growing Industry:  Padel is set to become the next big sport, and you will play a critical role in its growth.
• Career Development:  Opportunity to lead large-scale projects and grow as an infrastructure expert.
• Fun & High-Energy Environment:  Work in a collaborative atmosphere that values innovation, hard work, and play.

Interested? If you are ready to make a difference, hit that apply button, and let us get this ball rolling!

Job Types: Full-time, Permanent

• Develop and implement operational strategies aligned with company objectives to enhance productivity and profitability across the region.
• Manage the day-to-day operations of multiple business units or branches, ensuring smooth and efficient workflows.
• Oversee staff performance, providing guidance, training, and development opportunities to enhance team capabilities.
• Monitor key performance indicators (KPIs), analyze operational data, and identify areas for improvement.
• Implement and enforce company policies, procedures, and quality standards across all locations.
• Drive process improvements to streamline operations, reduce costs, and increase customer satisfaction.
• Manage budgets and resources effectively to achieve regional financial targets.
• Conduct regular site visits to assess operational effectiveness and identify potential issues or risks.
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure cohesive business strategies.
• Develop and maintain strong relationships with key stakeholders, including employees, customers, and local authorities.
• Ensure compliance with all relevant health, safety, and regulatory requirements.
• Report on regional performance to senior management, providing insights and recommendations for strategic decision-making.
• Lead and motivate teams to achieve ambitious goals and maintain high levels of engagement.
• Champion a customer-centric approach, ensuring exceptional service delivery across the region.
• Identify and implement best practices learned from different locations.

• Bachelor's degree in Business Administration, Management, Operations Management, or a related field. Master's degree preferred.
• Minimum of 7-10 years of progressive experience in operations management, with a proven track record in managing multi-site operations.
• Demonstrated ability to develop and execute strategic operational plans.
• Strong leadership and people management skills, with experience in leading diverse teams.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in financial management, budgeting, and P&L responsibility.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies is advantageous.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to travel within the region as needed for site visits and meetings.
• Proficiency in relevant business software and CRM systems.
• Experience in the specific industry of our client is highly preferred.