26 Event Support jobs in India

We are looking for a dedicated IT Service Desk & Event Support Specialist to provide technical support across IT operations and high-profile events. This role combines hands-on IT troubleshooting with VIP and event technology support, ensuring seamless experiences for both our clients and event attendees across India.

Location : Mumbai | Rotational Shift

Key Responsibilities:

Service Desk Operations:

• Perform installations, maintenance, and repairs on desktops, laptops, tablets, and peripherals, primarily on-site.
• Configure and deploy operating systems (Windows 7/8/10/11) via SCCM or Ghost imaging, and manage data transfers.
• Troubleshoot productivity tools like MS Office, antivirus software, and other applications.
• Handle customer interactions, update/close tickets in ticketing systems, and deliver support at customer locations across India.

Event & VIP Support:

• Assist in planning, setup, and execution of live events, conferences, and VIP experiences.
• Monitor IT infrastructure during events, including network connectivity, AV systems, and other technology components.
• Provide high-touch technical support for VIP guests, speakers, and sponsors, ensuring flawless presentations and connectivity.
• Proactively anticipate and resolve technical issues for VIP attendees.

Event Documentation & Reporting:

• Document all technical issues, resolutions, and event feedback.
• Provide reports on technical support activities, equipment status, and incident management.
• Recommend improvements for future event technology setups based on learnings and feedback.

Collaboration & Communication:

• Work closely with event coordinators, production teams, and internal stakeholders for smooth event execution.
• Communicate effectively with internal teams and vendors to quickly resolve technical issues.
• Maintain professionalism when interacting with clients, event organizers, and VIPs.

Qualifications & Skills:

• Graduate with 3–8 years of experience in IT support, service desk, or event technology roles.
• Experience providing VIP-level support during events is a plus.
• Familiarity with AV systems, live streaming technology, and event network infrastructure.
• Strong troubleshooting skills for hardware, software, and network issues.
• Excellent customer service, multitasking, and communication skills.
• High attention to detail and organizational ability.
• Flexible to work 6-day rotational shifts (24x7 support).

Why Join Us:

This is a unique opportunity to combine IT expertise with live event operations, supporting high-profile events and VIPs across India. If you enjoy problem-solving under pressure and delivering exceptional customer experiences, we want to hear from you!

• Oversee all daily operations of the sports facility, including sports fields, courts, gyms, and common areas.
• Develop and implement operational plans, budgets, and staffing schedules.
• Manage, train, and supervise facility staff, including maintenance, front desk, and event support personnel.
• Ensure the facility is clean, safe, and well-maintained at all times, adhering to all health and safety regulations.
• Coordinate and manage the scheduling of all sporting events, tournaments, leagues, and private rentals.
• Act as the primary point of contact for event organizers, clients, and stakeholders.
• Develop and implement marketing strategies to promote facility usage and attract new events.
• Manage vendor relationships, including those for concessions, maintenance, and equipment.
• Oversee inventory of sports equipment and facility supplies.
• Respond to customer inquiries and address any facility-related issues or complaints promptly.
• Ensure compliance with all governing body regulations and league rules.
• Develop and execute emergency preparedness and response plans.

• Bachelor's degree in Sports Management, Business Administration, or a related field.
• Minimum of 5 years of experience in sports facility management, event planning, or operations.
• Proven leadership and staff management experience.
• Strong understanding of sports operations and event logistics.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in budgeting and financial management.
• Knowledge of health, safety, and security protocols for public facilities.
• Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by event schedules.
• Experience with scheduling software and facility management systems.
• Passion for sports and community engagement.

• Assist in the planning, coordination, and execution of various events, including corporate functions, weddings, parties, and conferences.
• Liaise with clients to understand their event requirements, budget, and objectives.
• Source and manage vendors, including caterers, decorators, entertainment, and technical support.
• Develop event timelines, floor plans, and run sheets to ensure smooth operations.
• Oversee event setup and breakdown, ensuring adherence to design and logistical plans.
• Manage on-site event logistics, including guest registration, seating arrangements, and program flow.
• Troubleshoot and resolve any issues that arise during events in a timely and professional manner.
• Coordinate with internal departments (e.g., F&B, Banquets, Sales) to ensure seamless service delivery.
• Manage event budgets, track expenses, and process invoices.
• Conduct post-event evaluations and gather client feedback for continuous improvement.
• Maintain relationships with key vendors and suppliers.
• Assist with marketing and promotional activities for events.
• Ensure compliance with all health, safety, and licensing regulations for events.
• Stay updated on industry trends and best practices in event management.

• Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field is preferred.
• Minimum of 3-5 years of experience in event planning, coordination, or a similar role within the hospitality industry.
• Proven ability to manage multiple events simultaneously.
• Excellent organizational, time management, and multitasking skills.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in event management software and MS Office Suite.
• Creative thinking and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
• A proactive approach and a strong sense of responsibility.
• Flexibility to work irregular hours, including evenings and weekends, as dictated by event schedules.
• Knowledge of local vendors and service providers in the Thane area is a plus.
• A customer-focused mindset with a commitment to delivering exceptional service.

• Assist in the planning and execution of all assigned events, ensuring they are delivered on time and within budget.
• Coordinate with vendors, suppliers, and venues to secure services and manage contracts.
• Develop event timelines, schedules, and detailed logistical plans.
• Manage event registration processes and attendee communication.
• Oversee on-site event operations, including setup, staffing, and troubleshooting.
• Collaborate with internal marketing and communications teams to develop event collateral and promotional materials.
• Track event expenses and process invoices, maintaining accurate financial records.
• Conduct post-event analysis and gather feedback to identify areas for improvement.
• Ensure compliance with all health, safety, and regulatory requirements for events.
• Contribute creative ideas for event themes, activities, and enhancements.

• Proven experience in event planning, coordination, or a related hospitality role.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Strong negotiation and vendor management abilities.
• Proficiency in event management software and standard office applications.
• Exceptional interpersonal and communication skills, both written and verbal.
• Ability to work under pressure and adapt to changing circumstances.
• A proactive approach and a high level of attention to detail.
• Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field, or equivalent practical experience.
• Flexibility to work evenings and weekends as required by event schedules.
• Familiarity with the local event landscape in Visakhapatnam, Andhra Pradesh, IN is an advantage.

• Consult with clients to understand their event needs and objectives.
• Develop comprehensive event plans, including timelines, budgets, and staffing requirements.
• Source and secure suitable venues and vendors (catering, AV, decor, entertainment).
• Negotiate contracts and manage vendor relationships to ensure quality and cost-effectiveness.
• Create detailed event layouts and logistical plans.
• Oversee event setup, execution, and teardown.
• Manage on-site event operations and troubleshoot any issues that arise.
• Coordinate with the sales and marketing teams to promote events.
• Gather client feedback post-event and implement improvements.
• Stay abreast of industry trends and best practices in event management.

• Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field, or equivalent experience.
• Minimum of 3 years of experience in event planning and management, preferably within the hospitality industry.
• Strong knowledge of event logistics, budgeting, and contract negotiation.
• Excellent communication, interpersonal, and client service skills.
• Proficiency in event planning software and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.
• Creative thinking and problem-solving abilities.
• Team player with the ability to work independently.
• Flexibility to work evenings and weekends as required by event schedules.

• Plan, organize, and execute a wide range of events, including corporate functions, weddings, and social gatherings.
• Develop detailed event plans, timelines, and budgets, ensuring financial objectives are met.
• Source and manage relationships with vendors, including caterers, decorators, and entertainment providers.
• Conduct site visits and assess venue suitability for various event requirements.
• Coordinate event logistics, such as AV equipment, seating arrangements, and staffing.
• Manage on-site event execution, ensuring smooth operations and addressing any issues that arise.
• Liaise with clients throughout the planning process, providing regular updates and seeking approvals.
• Develop creative concepts and themes to enhance the guest experience.
• Ensure all events comply with safety regulations and licensing requirements.
• Gather post-event feedback and analyze performance to identify areas for improvement.

• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
• Proven experience (3+ years) in event planning and management, with a strong portfolio of successful events.
• Excellent organizational, project management, and time management skills.
• Strong negotiation and vendor management abilities.
• Exceptional interpersonal and communication skills, both written and verbal.
• Proficiency in event planning software and MS Office.
• Ability to remain calm and resourceful under pressure.
• A creative mindset with a passion for delivering outstanding guest experiences.
• Knowledge of the local hospitality and event services landscape.

• Conceptualize, plan, and execute a diverse range of events, including conferences, corporate functions, and special occasions.
• Source and negotiate with venues, caterers, AV technicians, entertainment providers, and other vendors.
• Develop detailed event timelines, budgets, and project plans, ensuring adherence to financial targets.
• Manage all logistical aspects of events, including registration, accommodation, transportation, and staffing.
• Create engaging event programs and agendas, coordinating speakers and content where applicable.
• Oversee on-site event operations, ensuring smooth execution and immediate resolution of any issues.
• Develop and implement marketing and promotional strategies for events to drive attendance.
• Conduct post-event evaluations to gather feedback and identify areas for improvement.
• Maintain strong relationships with clients, vendors, and internal stakeholders.
• Ensure all events comply with safety regulations and company policies.

• Bachelor's degree in Hospitality Management, Marketing, Event Management, or a related field.
• Minimum of 5 years of experience in event planning and management.
• Demonstrated success in planning and executing large-scale events.
• Strong negotiation and vendor management skills.
• Excellent budget management and financial acumen.
• Exceptional organizational, communication, and interpersonal skills.
• Proficiency in event management software is a plus.
• Ability to work under pressure and meet tight deadlines.
• Creativity and a passion for delivering outstanding experiences.