527 Excellence Manager jobs in India
Operational Excellence Manager
Sun Pharmaceuticals, Inc
Posted 2 days ago
Job Viewed
Job Description
**Job Title:**
Manager, Operational Excellence
**Business Unit:**
Operation Excellence
**Job Grade**
G11A
**Location :**
Gangtok
+ Drive OE framework at site.
+ Work on capacity debottlenecking.
+ **OEE Tracking and improvement** of all areas including bottlenecks
+ Change over time tracking and reduction for all areas including bottlenecks using SMED.
+ **Batch cycle time improvement** for concerned products.
+ **Yield improvement** on the basis of high value and high-volume products.
+ Idea generation, Implementation, Saving tracking every month.
+ Facilitation of performance dialogues in all area.
+ Site performance dashboards updation on monthly basis.
+ Successfully delivered all operation excellence training.
+ Facilitation and conducting all Quality Circle activities.
+ All activity under the programme to achieve continues excellence (PACE) to be completed successfully.
+ Driving the Kaizen initiative at whole site and monthly R&R conducted for the same.
+ Transfer the understanding of all lean tools like 5s, Poka Yoke, PDCA etc to shop floor.
**Travel Estimate**
**Job Requirements**
**Educational Qualification**
MBA preferred / B.E. or B. Tech
**Experience**
10-12+ years, TPM, Value Stream Mapping (VSM), Bottleneck improvement
**Your Success Matters to Us**
At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. _Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Lets create a brighter future together!_
**_Disclaimer:_** _The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s)._
We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.
Manager, Operational Excellence
**Business Unit:**
Operation Excellence
**Job Grade**
G11A
**Location :**
Gangtok
+ Drive OE framework at site.
+ Work on capacity debottlenecking.
+ **OEE Tracking and improvement** of all areas including bottlenecks
+ Change over time tracking and reduction for all areas including bottlenecks using SMED.
+ **Batch cycle time improvement** for concerned products.
+ **Yield improvement** on the basis of high value and high-volume products.
+ Idea generation, Implementation, Saving tracking every month.
+ Facilitation of performance dialogues in all area.
+ Site performance dashboards updation on monthly basis.
+ Successfully delivered all operation excellence training.
+ Facilitation and conducting all Quality Circle activities.
+ All activity under the programme to achieve continues excellence (PACE) to be completed successfully.
+ Driving the Kaizen initiative at whole site and monthly R&R conducted for the same.
+ Transfer the understanding of all lean tools like 5s, Poka Yoke, PDCA etc to shop floor.
**Travel Estimate**
**Job Requirements**
**Educational Qualification**
MBA preferred / B.E. or B. Tech
**Experience**
10-12+ years, TPM, Value Stream Mapping (VSM), Bottleneck improvement
**Your Success Matters to Us**
At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. _Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Lets create a brighter future together!_
**_Disclaimer:_** _The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s)._
We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.
This advertiser has chosen not to accept applicants from your region.
0
Operational Excellence Manager
Sun Pharmaceuticals, Inc
Posted 2 days ago
Job Viewed
Job Description
**Job Title:**
Operational Excellence Manager
**Business Unit:**
SGO
**Job Grade**
G11A
**Location :**
Sikkim, Unit II
At Sun Pharma, we commit to helping you **Create your own sunshine** by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.
**Are You Ready to Create Your Own Sunshine?**
As you enter the Sun Pharma world, youll find yourself becoming Better every day through continuous progress. Exhibit self-drive as you Take charge and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we Thrive together and support each others journeys.
**Key responsibilities:**
1. To work closely with site leadership and help them to identify opportunities for improvement in the areas of PQCDSM (Productivity, Quality, Cost, Delivery, Safety & Morale).
2. Identify root cause of various operational gap & action plan with site leadership team
3. Coaching & support to Project leader in data monitoring and analysis & timely execution of project (Lean Six Sigma Projects).
4. Support site team in process/system development and improvement wrto. Cost reduction and output improvement (through Yield improvement, Batch size increase, Speed increase, D2D lead time optimization, Changeover time reduction, Process cycle time optimization and OEE loss reduction etc.)
5. Support Site leadership team in sustaining culture of continual improvement, transparency and trust wrto accuracy and timely availability of data for decision making.
6. Helping site leadership team in monitoring lead and lag KPI.
7. Supporting existing initiatives to keep improving (5S, Daily work management, Visual matrix, Standard work etc,) and new initiatives to launch.
8. To evaluate the standard manpower and execution of optimization plan by coordinating with HODs, review of overtime & optimization of overtime.
9. To capture the best practices & share it with site team & other site teams.
10. To conduct trainings on TOC (Theory of Constraints), Lean, Six Sigma & TPM tools for production team members.
11. To publish monthly OE MIS reports including OEE and overall plant performance
12. Other work assigned by Department Head.
**Travel Estimate**
**Job Requirements**
**Educational Qualification**
B. Tech
**Experience**
_Tenure_ : 8 -12 years of experience in pharmaceutical industry.
**Your Success Matters to Us**
At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. _Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Lets create a brighter future together!_
**_Disclaimer:_** _The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s)._
We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.
Operational Excellence Manager
**Business Unit:**
SGO
**Job Grade**
G11A
**Location :**
Sikkim, Unit II
At Sun Pharma, we commit to helping you **Create your own sunshine** by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.
**Are You Ready to Create Your Own Sunshine?**
As you enter the Sun Pharma world, youll find yourself becoming Better every day through continuous progress. Exhibit self-drive as you Take charge and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we Thrive together and support each others journeys.
**Key responsibilities:**
1. To work closely with site leadership and help them to identify opportunities for improvement in the areas of PQCDSM (Productivity, Quality, Cost, Delivery, Safety & Morale).
2. Identify root cause of various operational gap & action plan with site leadership team
3. Coaching & support to Project leader in data monitoring and analysis & timely execution of project (Lean Six Sigma Projects).
4. Support site team in process/system development and improvement wrto. Cost reduction and output improvement (through Yield improvement, Batch size increase, Speed increase, D2D lead time optimization, Changeover time reduction, Process cycle time optimization and OEE loss reduction etc.)
5. Support Site leadership team in sustaining culture of continual improvement, transparency and trust wrto accuracy and timely availability of data for decision making.
6. Helping site leadership team in monitoring lead and lag KPI.
7. Supporting existing initiatives to keep improving (5S, Daily work management, Visual matrix, Standard work etc,) and new initiatives to launch.
8. To evaluate the standard manpower and execution of optimization plan by coordinating with HODs, review of overtime & optimization of overtime.
9. To capture the best practices & share it with site team & other site teams.
10. To conduct trainings on TOC (Theory of Constraints), Lean, Six Sigma & TPM tools for production team members.
11. To publish monthly OE MIS reports including OEE and overall plant performance
12. Other work assigned by Department Head.
**Travel Estimate**
**Job Requirements**
**Educational Qualification**
B. Tech
**Experience**
_Tenure_ : 8 -12 years of experience in pharmaceutical industry.
**Your Success Matters to Us**
At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. _Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Lets create a brighter future together!_
**_Disclaimer:_** _The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s)._
We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.
This advertiser has chosen not to accept applicants from your region.
1
Process Excellence Manager
Mumbai, Maharashtra
ThermoFisher Scientific
Posted 2 days ago
Job Viewed
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Role Purpose:**
As a Manager, Process Excellence, includes PPI Business System (Continuous Improvement Methodology) & Customer Experience Management, at Thermo Fisher Scientific, you will act as a change agent in role modeling continuous improvement behaviors. This is an outstanding opportunity to influence all employees to engage in PPI by combining project management, facilitation, leadership, continuous improvement skills and capture of program/project benefits.
**Major Job Responsibilities:**
+ Work closely with the PPI leadership team to support and implement the overall strategy and execution plan for PPI across functions, groups, and divisions.
+ Successfully design, facilitate, and deliver function, business unit, or division level initiatives in support of organizational goals.
+ Identify and quantify financial savings for organizational process improvement projects, ensuring flawless execution.
+ Manage the PPI Business System, ensuring committed results and developing tools for business unit level initiatives.
+ Provide support in strategy deployment of PPI and its Culture at global, divisional, business unit, and functional levels.
+ Provide a cohesive and consistent customer experience to both internal and external customers. Foster strong executive level relationships with customers and focus on activating company Total Value Proposition
+ Accelerate the culture change & promote our successes and share best practices to continuously improve our processes and customer experience
**A-Day-In-the-Life of a Process Excellence Manager:**
**Projects** - Facilitating, scribing and/or keeping time for projects across different departments, BUs, Divisions, even Groups. Updating project plan/A3 regularly to keep team members accountable, updating both the project's KPIs and actions. Customize PPI tools, workshops, regular meetings, and/or break-out sessions to ensure successful implementation of your projects.
**Culture** - Support implementation of PPI Cultural frameworks like Tiered Accountability, Gemba, Strategy Deployment,. influencing all levels of the organization to implement these frameworks.
**Finance** - Keep the hard savings in mind for your projects. Ensure the planned & estimated savings are most accurate. Put structure in place to record the true savings after the implementation.
**Customer** - Support customer feedback collection and measurement, cross divisional improvement project identification and coordination, front-line employee training, and digital self-serve tools
**Education / Experience required:**
+ Bachelor's degree or equivalent and relevant formal academic / vocational qualification
+ Lean Six Sigma Black belt
+ 8+ years of experience managing a continuous improvement program across multiple Sites/ Business Units/ Divisions. Non-manufacturing environment preferred in last
**Knowledge, Skills and Abilities Required:**
+ **Proven ability to interface and effectively influence all levels of the organization, including leadership.**
+ **Experience in deployment of PPI tools like: VSM, Kaizen, 5S, Daily Management etc.**
+ **Excellent project management skills with a track record of successfully implementing programs and projects.**
+ **Proficient computer skills, including Microsoft Office, Smartsheet, Visio, Miro or equivalent experience.**
+ A passion for continuous improvement and the ability to communicate in a way that builds excitement and activates transformational & groundbreaking change.
+ Strong interpersonal, communication, and presentation skills with a focus on coaching and influencing others.
+ Demonstrated ability to drive cross-functional teams and implement sustainable improvements.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Role Purpose:**
As a Manager, Process Excellence, includes PPI Business System (Continuous Improvement Methodology) & Customer Experience Management, at Thermo Fisher Scientific, you will act as a change agent in role modeling continuous improvement behaviors. This is an outstanding opportunity to influence all employees to engage in PPI by combining project management, facilitation, leadership, continuous improvement skills and capture of program/project benefits.
**Major Job Responsibilities:**
+ Work closely with the PPI leadership team to support and implement the overall strategy and execution plan for PPI across functions, groups, and divisions.
+ Successfully design, facilitate, and deliver function, business unit, or division level initiatives in support of organizational goals.
+ Identify and quantify financial savings for organizational process improvement projects, ensuring flawless execution.
+ Manage the PPI Business System, ensuring committed results and developing tools for business unit level initiatives.
+ Provide support in strategy deployment of PPI and its Culture at global, divisional, business unit, and functional levels.
+ Provide a cohesive and consistent customer experience to both internal and external customers. Foster strong executive level relationships with customers and focus on activating company Total Value Proposition
+ Accelerate the culture change & promote our successes and share best practices to continuously improve our processes and customer experience
**A-Day-In-the-Life of a Process Excellence Manager:**
**Projects** - Facilitating, scribing and/or keeping time for projects across different departments, BUs, Divisions, even Groups. Updating project plan/A3 regularly to keep team members accountable, updating both the project's KPIs and actions. Customize PPI tools, workshops, regular meetings, and/or break-out sessions to ensure successful implementation of your projects.
**Culture** - Support implementation of PPI Cultural frameworks like Tiered Accountability, Gemba, Strategy Deployment,. influencing all levels of the organization to implement these frameworks.
**Finance** - Keep the hard savings in mind for your projects. Ensure the planned & estimated savings are most accurate. Put structure in place to record the true savings after the implementation.
**Customer** - Support customer feedback collection and measurement, cross divisional improvement project identification and coordination, front-line employee training, and digital self-serve tools
**Education / Experience required:**
+ Bachelor's degree or equivalent and relevant formal academic / vocational qualification
+ Lean Six Sigma Black belt
+ 8+ years of experience managing a continuous improvement program across multiple Sites/ Business Units/ Divisions. Non-manufacturing environment preferred in last
**Knowledge, Skills and Abilities Required:**
+ **Proven ability to interface and effectively influence all levels of the organization, including leadership.**
+ **Experience in deployment of PPI tools like: VSM, Kaizen, 5S, Daily Management etc.**
+ **Excellent project management skills with a track record of successfully implementing programs and projects.**
+ **Proficient computer skills, including Microsoft Office, Smartsheet, Visio, Miro or equivalent experience.**
+ A passion for continuous improvement and the ability to communicate in a way that builds excitement and activates transformational & groundbreaking change.
+ Strong interpersonal, communication, and presentation skills with a focus on coaching and influencing others.
+ Demonstrated ability to drive cross-functional teams and implement sustainable improvements.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
This advertiser has chosen not to accept applicants from your region.
2
Campaign Excellence Manager
Hyderabad, Andhra Pradesh
Amgen
Posted 2 days ago
Job Viewed
Job Description
**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
Let's do this. Let's change the world. In this vital role you will in the Global Commercial Capabilities - C360 Campaign Excellence team, directly supports the design of the desired customer experience. The Campaign Excellence Manager brings together cross-functional collaborators to develop engaging customer experiences by integrating selected messages, formats and channels.
Amgen provides a collaborative and creative culture in a company with a strong track record of innovation. Our culture encourages open dialogue and diverse views to land on the best solutions, and we help ensure our staff are equipped to excel today and tomorrow.
**Key Responsibilities**
+ **Omnichannel Campaign Design and ownership of the Omnichannel** **Design toolkit** - The Campaign Excellence Manager is responsible for building capabilities in local brand teams to enable developing engaging omnichannel customer experiences. In this process, the Campaign Excellence Manager facilitates robust campaign design conversations by bringing in key inputs including brand strategy, customer journey leverage / intervention points, key segments with digital affinities and preferences, behavioral objectives per segment, segment-specific insights, hypotheses and drivers / barriers message and content plans.
+ **Campaign Analysis** - In this role, you will be responsible for analyzing the performance of marketing campaigns across various markets, looking at performance of channels and content, extracting actionable insights, and contributing to the optimization of our campaigns. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to translate data into meaningful recommendations.
+ High-level understanding of both strategic and tactical components of campaign planning, advise strategic collaborators on how to leverage marketing technology platforms such as Salesforce Marketing Cloud, VEEVA Sales CRM, Websites and 3rd Party Channel Partners (into the campaign planning process.).
+ **Workshop Facilitation** - Facilitate workshops using the Customer Experience design process to develop omnichannel campaigns - including development of campaign objectives, target customer groups, message flows, and customer journeys.
+ **Project Management** - The Campaign Excellence Manager maximises the campaign design process for operational planning requests from the brand to coordinate the execution of the Customer Experience. E.g., they coordinates with brand leads to prepare campaign calendar considering other relevant events (such as medical conferences, new indications for product, etc.). Apply Agile methodologies to coordinate campaign development and deployment details with cross-functional collaborators.
+ **Campaign Execution Preparation** - Ensure operational readiness of campaigns with the Global Service Center, DTI (Digital Technology & Innovation), Digital Operations and Global Data and Analytics partners.
+ **Campaign Metrics (Cross-Channel Campaign Measurement & Reporting)** - The Campaign Excellence Manager facilitates the definition and documentation of how the success of the campaign will be measured with the Commercial Data and Analytics Data Sciences team. The Campaign Ops Manager also facilitates the design of the Tagging Strategy to enable reporting, measurement and campaign optimization.
**Desired Skills**
+ Strong leadership, collaborating, and influencing skills with a demonstrated ability to achieve goals and results in a highly matrixed environment.
+ Experience facilitating conversations and driving decisions in cross-functional settings.
+ Strong consultative problem-solving skills.
+ Solid understanding of metadata and tagging methodologies for effective tracking of digital marketing campaigns.
+ Solid understanding of Marketing Automation Platforms and proficiency in defining requirements to implement in automation platforms. Direct experience with Salesforce Marketing Cloud .
+ Able to work without guidance, take full ownership of campaigns, deal proactively with queries, present solutions, and contribute.
+ Ability to effectively present ideas and document complex concepts and processes in both written and oral communication.
+ Excellent interpersonal and organizational skills.
+ Thrive in a fast-changing environment.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Doctorate Degree OR
+ Master's degree with 4 - 6 years of experience in Campaign Management or related field OR
+ Bachelor's degree with 6 - 8 years of experience in Campaign Management or related field OR
+ Diploma with 10 - 12 years of experience in Campaign Management, IT or related field.
**Preferred Qualifications:**
+ 5+ years of techno-functional experience in Digital Marketing Operations, Email marketing, SFMC ecosystem, CMS, CRM, Analytics, and Agile.
+ Demonstrated experience with Marketing Automation platforms (SMFC certification is a plus)
+ Good understanding of data flow and management.
+ Experience working with Brand teams and Senior business collaborators. Also, in working on highly complex projects which involve cross-channel integration, solution designing, implementation and support.
+ Ability to design and consult on end to end journeys involving multiple channels
+ Strong teammate to actively coordinate with different collaborators from Amgen and Global Service Center.
+ Ability to understand the big picture when it comes to related platforms and integrations.
+ Ability to make data-driven decisions around digital marketing using reporting tools like Tableau.
+ Use the latest standard methodology learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and fine-tuned via data-driven insights.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**What you will do**
Let's do this. Let's change the world. In this vital role you will in the Global Commercial Capabilities - C360 Campaign Excellence team, directly supports the design of the desired customer experience. The Campaign Excellence Manager brings together cross-functional collaborators to develop engaging customer experiences by integrating selected messages, formats and channels.
Amgen provides a collaborative and creative culture in a company with a strong track record of innovation. Our culture encourages open dialogue and diverse views to land on the best solutions, and we help ensure our staff are equipped to excel today and tomorrow.
**Key Responsibilities**
+ **Omnichannel Campaign Design and ownership of the Omnichannel** **Design toolkit** - The Campaign Excellence Manager is responsible for building capabilities in local brand teams to enable developing engaging omnichannel customer experiences. In this process, the Campaign Excellence Manager facilitates robust campaign design conversations by bringing in key inputs including brand strategy, customer journey leverage / intervention points, key segments with digital affinities and preferences, behavioral objectives per segment, segment-specific insights, hypotheses and drivers / barriers message and content plans.
+ **Campaign Analysis** - In this role, you will be responsible for analyzing the performance of marketing campaigns across various markets, looking at performance of channels and content, extracting actionable insights, and contributing to the optimization of our campaigns. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to translate data into meaningful recommendations.
+ High-level understanding of both strategic and tactical components of campaign planning, advise strategic collaborators on how to leverage marketing technology platforms such as Salesforce Marketing Cloud, VEEVA Sales CRM, Websites and 3rd Party Channel Partners (into the campaign planning process.).
+ **Workshop Facilitation** - Facilitate workshops using the Customer Experience design process to develop omnichannel campaigns - including development of campaign objectives, target customer groups, message flows, and customer journeys.
+ **Project Management** - The Campaign Excellence Manager maximises the campaign design process for operational planning requests from the brand to coordinate the execution of the Customer Experience. E.g., they coordinates with brand leads to prepare campaign calendar considering other relevant events (such as medical conferences, new indications for product, etc.). Apply Agile methodologies to coordinate campaign development and deployment details with cross-functional collaborators.
+ **Campaign Execution Preparation** - Ensure operational readiness of campaigns with the Global Service Center, DTI (Digital Technology & Innovation), Digital Operations and Global Data and Analytics partners.
+ **Campaign Metrics (Cross-Channel Campaign Measurement & Reporting)** - The Campaign Excellence Manager facilitates the definition and documentation of how the success of the campaign will be measured with the Commercial Data and Analytics Data Sciences team. The Campaign Ops Manager also facilitates the design of the Tagging Strategy to enable reporting, measurement and campaign optimization.
**Desired Skills**
+ Strong leadership, collaborating, and influencing skills with a demonstrated ability to achieve goals and results in a highly matrixed environment.
+ Experience facilitating conversations and driving decisions in cross-functional settings.
+ Strong consultative problem-solving skills.
+ Solid understanding of metadata and tagging methodologies for effective tracking of digital marketing campaigns.
+ Solid understanding of Marketing Automation Platforms and proficiency in defining requirements to implement in automation platforms. Direct experience with Salesforce Marketing Cloud .
+ Able to work without guidance, take full ownership of campaigns, deal proactively with queries, present solutions, and contribute.
+ Ability to effectively present ideas and document complex concepts and processes in both written and oral communication.
+ Excellent interpersonal and organizational skills.
+ Thrive in a fast-changing environment.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients.
**Basic Qualifications:**
+ Doctorate Degree OR
+ Master's degree with 4 - 6 years of experience in Campaign Management or related field OR
+ Bachelor's degree with 6 - 8 years of experience in Campaign Management or related field OR
+ Diploma with 10 - 12 years of experience in Campaign Management, IT or related field.
**Preferred Qualifications:**
+ 5+ years of techno-functional experience in Digital Marketing Operations, Email marketing, SFMC ecosystem, CMS, CRM, Analytics, and Agile.
+ Demonstrated experience with Marketing Automation platforms (SMFC certification is a plus)
+ Good understanding of data flow and management.
+ Experience working with Brand teams and Senior business collaborators. Also, in working on highly complex projects which involve cross-channel integration, solution designing, implementation and support.
+ Ability to design and consult on end to end journeys involving multiple channels
+ Strong teammate to actively coordinate with different collaborators from Amgen and Global Service Center.
+ Ability to understand the big picture when it comes to related platforms and integrations.
+ Ability to make data-driven decisions around digital marketing using reporting tools like Tableau.
+ Use the latest standard methodology learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and fine-tuned via data-driven insights.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.
3
Operation Excellence Manager
Mumbai, Maharashtra
Jewelry Company
Posted 5 days ago
Job Viewed
Job Description
Job Title: Sr. Manager - Operations
Experience: 15+ Years
CTC: 10 Lpa - 20 Lpa (depends on skill-set & experience)
Qualification: B.E. / B. Tech in Mechanical or Automation or Production Engineering
Location: Mumbai (Andheri East & Kandivali)
Working Days: 6 Days
Industry - Jewelry
Role Overview:
We are looking for a strategic and hands-on Operations Excellence role to lead multi-site operations, drive operational excellence, and deliver sustainable profitability. The ideal candidate will have a proven track record in greenfield/brownfield project execution, manufacturing strategy, planning, quality and automation and especially within the jewellery, automotive, heavy engineering, or similar precision-driven industries.
Key Responsibilities:
1. Strategic Leadership & Business Operations
• Lead and manage end-to-end operations across multi-location units.
• Align manufacturing operations with business objectives to improve cost-efficiency, productivity, and profitability.
• Develop and implement comprehensive manufacturing and business strategies.
• Successfully execute Greenfield/Brownfield projects from concept to commissioning.
2. Operational Excellence & Systems
• Develop and implement World Class Manufacturing (WCM) frameworks using:
o Lean Manufacturing, Kaizen, Multi-skilling, etc.
• Drive continuous improvement across workflows to enhance performance and eliminate waste.
3. Automation & Digital Transformation
• Lead automation initiatives including robotics, AI-driven systems, and digital process optimization.
• Contribute to strategic technology projects focused on enhancing capacity and process reliability.
4. Quality, EHS & Compliance
• Ensure strict adherence to quality standards, statutory compliance, and EHS protocols across all sites.
5. People Development
• Build and nurture high-performance teams across workforce segments.
• Foster a culture of safety, discipline, innovation, and accountability.
Education:
• B.E. / B. Tech in Mechanical or Automation or Production Engineering
• Alumni of reputed institute
Experience:
• Minimum 15 years in plant operations, manufacturing, or works management
• At least 7–10 years in senior leadership roles
• Exposure to automobile, auto-ancillary, jewellery, heavy engineering, process industry, or similar sectors
Core Skills & Competencies:
• Strategic & Business Acumen
• Operations & Cost Management
• Technical & Manufacturing Industry Knowledge
• Continuous Improvement & Technology Adoption
• Compliance & Risk Management
• Leadership & People Management
This advertiser has chosen not to accept applicants from your region.
4
Process Excellence Manager
Mumbai, Maharashtra
Crompton Greaves Consumer Electricals Limited
Posted 5 days ago
Job Viewed
Job Description
The Manufacturing/Process Excellence Manager will drive continuous improvement, operational excellence, and productivity enhancement across manufacturing plants. This role will be responsible for deploying best-in-class practices, Lean Six Sigma initiatives, and digital transformation strategies to improve quality, safety, cost efficiency, and overall plant performance.
Key Responsibilities
1. Continuous Improvement & Operational Excellence
- Lead the implementation of Lean, Six Sigma, Kaizen, TPM, 5S, and other operational excellence tools.
- Identify process gaps and drive improvement projects to reduce waste, improve cycle times, and enhance productivity.
- Develop and maintain a structured CI (Continuous Improvement) roadmap for all plants.
2. Performance Management
- Establish KPIs and benchmarking standards across manufacturing units.
- Drive OEE (Overall Equipment Effectiveness), yield, and cost optimization initiatives.
- Track, analyze, and report manufacturing performance data with actionable insights.
3. Strategy & Transformation
- Partner with leadership to align manufacturing excellence programs with business strategy.
- Support digital manufacturing, Industry 4.0 practices, and automation initiatives.
- Lead cross-functional projects to deliver productivity savings, cost reduction, and efficiency improvements.
4. People & Capability Development
- Build a culture of operational excellence by training and coaching plant teams on Lean and CI methodologies.
- Conduct workshops, certifications, and mentoring for employees to drive sustainability of initiatives.
- Act as change agent to foster continuous improvement mindset at all levels.
5. Compliance & Sustainability
- Ensure compliance with safety, quality, and environmental standards.
- Support sustainability initiatives such as energy conservation, waste reduction, and green manufacturing practices.
- Standardize best practices across plants and ensure knowledge sharing.
Key Deliverables
- Year-on-year cost savings and productivity improvements.
- Sustained improvements in OEE, quality, and safety metrics.
- Successful deployment of Lean Six Sigma projects with measurable business impact.
- Enhanced employee engagement in CI programs.
- Benchmarking and adoption of world-class manufacturing practices.
Qualifications & Experience
- Bachelor’s degree in Engineering (Mechanical, Electrical, Production, Industrial) or related field; Master’s preferred.
- 8–12 years of experience in manufacturing/operations with at least 4–5 years in a continuous improvement or manufacturing excellence role.
- Certified Lean Six Sigma Green Belt/Black Belt preferred.
- Strong knowledge of Lean, TPM, Kaizen, 5S, and related methodologies.
- Proven track record of driving large-scale improvement initiatives in manufacturing.
- Exposure to digital manufacturing/Industry 4.0 tools will be an added advantage.
Key Competencies
- Strong analytical and problem-solving skills.
- Excellent stakeholder management and influencing ability.
- Hands-on project management experience.
- Ability to lead cross-functional teams.
- Change management and coaching skills.
- High energy, results orientation, and passion for continuous improvement
This advertiser has chosen not to accept applicants from your region.
5
Commercial Excellence Manager
Thane, Maharashtra
CIRCOR International, Inc.
Posted 5 days ago
Job Viewed
Job Description
ORGANIZATIONAL STRUCTURE
POSITION TITLE: Commercial Excellence Manager BUSINESS: CIRCOR Industrial
LOCATION: Thane
FUNCTIONAL: Commercial Excellence
DIRECT REPORTING: Senior Manager Data Analytics
POSITION DETAILS
Position Summary
The primary focus of this role is to lead / drive / support the Commercial Excellence Team in carrying out the company’s Strategic and Profit plans with a key focus on delivering value to the customers in terms of Commercial Excellence, mainly related to Pricing and customer Management.
Principal Activities (in order of importance)
Pumps EMEA Price List and Price Increase Management
- Responsibility for annual list price management
- Management of the price increase process for all P-EMEA sites
- Price list management including integration into the web shop
- Maintenance of the Pricing Matrix (uploading, updating, communication management) Customer Classification Management
- Lead functional blocks in Customer Differentiation (80/20) company program
- Prepare, analyze and summarize Customer satisfaction surveys Pricing Process Management and Harmonization across all Sites
- Review, harmonization, and implementation of pricing processes
- Further Development and Internationalization of Pricing Guidelines Management of Value-Based Pricing Projects
- Business analytics and support for value-based pricing projects
- Global Project Management for various Pricing Initiatives to general additional Impact.
Deputize reporting manager
CANDIDATE REQUIREMENTS
Knowledge Skills& Abilities
- Energetic, self-starter with ability to drive results, with minimal supervision.
- Ability to work effectively both independently and as part of a team in a cross-functional, international environment
- Strong knowledge of pricing processes, ideally within an international industrial environment
- Solid experience with SAP (R/3, S/4HANA as an advantage)
- Proficient in MS Office, especially Excel (PowerPoint is an advantage)
- Proven experience in project management and the ability to manage complex projects across multiple stakeholders and multiple nationalities
- Strong mathematical and analytical skills with a structured and data-driven mindset
Education & Experience
- Degree in business administration (international business) or industrial engineering or an equivalent qualification
- Minimum8-10 years of relevant professional experience, ideally in an industrial environment
- Experience in handling international markets
This advertiser has chosen not to accept applicants from your region.
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6
Integrated Logistics Excellence Manager
Gurgaon, Haryana
Kuehne+Nagel
Posted 2 days ago
Job Viewed
Job Description
**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
****
You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of our Customer + Operational Excellence.
Your primary objective will be to ensure seamless operations across the agreed scope with customers, in alignment with our retention + growth strategy.
**How you create impact**
+ To be the single contact point for our customers, service providers + local/overseas stakeholders.
+ To ensure the delivery of agreed service level for our customer through your operational leadership.
+ To lead our third party (3PL) operations + other service providers involved in the entire logistics chain, contributing towards customers' supply chain objectives.
+ To monitor performance trends + provide operational action plans in alignment with stakeholders.
+ To support 3PL procurement for new opportunities, onboarding of suppliers/logistics service providers (LSP) for new businesses implementation + work closely with different teams to test IT platforms.
+ To oversee all system updates within agreed service level agreements+ work closely with control towers to ensure seamless planning + execution.
+ To support the driving of continuous improvement initiatives to improve supply chain performance + cost to serve.
+ To define the standard operating procedures (SOP) + guidelines for the operations team to work with.
**What we would like you to bring**
+ 5+ years of experience in end-to-end logistics operations, supply chain management, or 4PL management.
+ Proven experience in managing customer operations, service level agreements (SLAs), and stakeholder engagement.
+ Strong knowledge of 4PL operations, procurement, and supplier onboarding.
+ Demonstrated ability to lead continuous improvement initiatives, process standardization, and cost optimization.
+ Strong analytical, problem-solving, and performance monitoring skills.
+ Excellent communication, coordination, and leadership abilities to manage cross-functional teams.
+ Ability to define and implement Standard Operating Procedures (SOPs) and operational guidelines.
**What's in it for you**
At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact-on business, on customers, and on careers. Here's what you can look forward to:
+ Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
+ People-Centric Culture: Join a team where your voice matters and people genuinely care.
+ Learning & Development: Grow with us-personally and professionally-through world-class training and career pathways.
+ Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
+ Rewards & Recognition: Get rewarded for your passion, performance, and potential.
+ Stability with Agility: Enjoy the best of both worlds-a trusted global brand with a startup spirit.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
****
You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of our Customer + Operational Excellence.
Your primary objective will be to ensure seamless operations across the agreed scope with customers, in alignment with our retention + growth strategy.
**How you create impact**
+ To be the single contact point for our customers, service providers + local/overseas stakeholders.
+ To ensure the delivery of agreed service level for our customer through your operational leadership.
+ To lead our third party (3PL) operations + other service providers involved in the entire logistics chain, contributing towards customers' supply chain objectives.
+ To monitor performance trends + provide operational action plans in alignment with stakeholders.
+ To support 3PL procurement for new opportunities, onboarding of suppliers/logistics service providers (LSP) for new businesses implementation + work closely with different teams to test IT platforms.
+ To oversee all system updates within agreed service level agreements+ work closely with control towers to ensure seamless planning + execution.
+ To support the driving of continuous improvement initiatives to improve supply chain performance + cost to serve.
+ To define the standard operating procedures (SOP) + guidelines for the operations team to work with.
**What we would like you to bring**
+ 5+ years of experience in end-to-end logistics operations, supply chain management, or 4PL management.
+ Proven experience in managing customer operations, service level agreements (SLAs), and stakeholder engagement.
+ Strong knowledge of 4PL operations, procurement, and supplier onboarding.
+ Demonstrated ability to lead continuous improvement initiatives, process standardization, and cost optimization.
+ Strong analytical, problem-solving, and performance monitoring skills.
+ Excellent communication, coordination, and leadership abilities to manage cross-functional teams.
+ Ability to define and implement Standard Operating Procedures (SOPs) and operational guidelines.
**What's in it for you**
At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact-on business, on customers, and on careers. Here's what you can look forward to:
+ Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
+ People-Centric Culture: Join a team where your voice matters and people genuinely care.
+ Learning & Development: Grow with us-personally and professionally-through world-class training and career pathways.
+ Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
+ Rewards & Recognition: Get rewarded for your passion, performance, and potential.
+ Stability with Agility: Enjoy the best of both worlds-a trusted global brand with a startup spirit.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
This advertiser has chosen not to accept applicants from your region.
7
Retail Excellence Manager - OT
Mumbai, Maharashtra
Xiaomi Technology
Posted 5 days ago
Job Viewed
Job Description
REM will predominantly manage the Mi Promoter program for the offline channel at Zonal Level. REM play an integral part in nurturing promoters while coordinating with the sales teams to execute the sell-out operations. You will be responsible for monitoring and evaluating the performance of the TLs and promoters, providing feedback, and fostering a positive and motivated team environment.
Retail Excellence Manager Job Duties
- Outlets identification to deploy promoters in coordination with sales team
- Managed promoters and TLs productivity and performance
- Coordination with respective Sales Team to Execute the Sellout operations
- Analyze sell-through and sellout data to give actionable insights on performance improvement of bottom performers
- Responsible for Promoter hygiene (To be driven through TLs)
- Proficiently Drive Affordability in the respective Zone (Retailer mapping and onboarding with various finance partners and escalation handling)
- Coordinate with manpower agencies on hiring, exit and payout issues
- Support internal teams in coordination with various Manpower agencies
- Analyze market trends and competitor activities to identify opportunities for improvement and stay ahead in the market.
- Regular Market Visits to Facilitate Sellout Operations
Desired Candidate Profile
- Excellent understanding of promoter program and affordability program management
- Flexibility to adapt to changing priorities and work in a fast-paced environment
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team
- Strong organizational and time management abilities, with the capacity to prioritize tasks effectively
- Analytical mindset with the ability to interpret data and make data-driven decision
Qualification - Post Graduation/ graduation
Experience - 5+ years Skills – Promoter program management, affordability, Team management, Agency management, competition benchmarking
Full-time or Part time - Full Time
Travel – 60%-70%
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Excellence Manager
122001 Ahmedabad, Gujarat
₹90000 Monthly
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
We are looking for a dynamic and customer-centric Customer Service Excellence Manager to lead our support operations. This hybrid role offers the flexibility of remote work combined with essential on-site presence at our **Gurugram, Haryana, IN** office for team coordination and strategic planning. You will be responsible for developing and implementing best-in-class customer service strategies, training and mentoring customer support representatives, and ensuring consistently high levels of customer satisfaction across all touchpoints. The ideal candidate will have a proven track record in managing customer service teams, implementing service improvements, and resolving complex customer issues. Strong analytical skills are required to monitor key performance indicators (KPIs), identify trends, and drive data-informed decisions to enhance service delivery. You will be instrumental in fostering a customer-centric culture throughout the organization, advocating for customer needs, and collaborating with other departments to address systemic issues. Excellent communication, leadership, and problem-solving skills are essential for success in this role. Experience with CRM software and customer service platforms is a must. This position requires a proactive individual with a passion for exceeding customer expectations and a commitment to continuous improvement. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth. If you are a dedicated leader passionate about creating exceptional customer experiences, we invite you to apply and contribute to our continued success.
This advertiser has chosen not to accept applicants from your region.
9