23 Experienced Professional jobs in Kozhikode

About the Job:

• Job Title: ServiceNow QA Professional
• Skills : ServiceNow ATF, Automation testing tools/frameworks
• Experience Required : 9 Years +
• Location: Indore/Pune/ Chennai/ Remote
• Notice Period: Immediate Joiners Preferred

Job Description:

• Develop, maintain, and execute comprehensive test plans, test cases, and test scripts for ServiceNow applications.
• Perform functional, regression, integration, and UAT testing for ITSM, HRSD, ITOM, and CSM modules.
• Collaborate with developers, business analysts, and stakeholders to understand requirements and validate solutions.
• Conduct end-to-end testing of ServiceNow workflows, catalog items, integrations, and custom applications.
• Ensure compliance with QA best practices and participate in release planning and defect management.
• Drive test automation initiatives where applicable within ServiceNow.
• Document defects clearly, track them to closure, and prepare detailed test reports and metrics .
• Work closely with cross-functional teams to ensure timely and successful releases.

About InfoBeans:

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services .

At InfoBeans, we live by our core purpose of “Creating WOW!” —for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

Link:

About the Job:

• Job Title: ServiceNow QA Professional
• Skills : ServiceNow ATF, Automation testing tools/frameworks
• Experience Required : 9 Years +
• Location: Indore/Pune/ Chennai/ Remote
• Notice Period: Immediate Joiners Preferred

Job Description:

• Develop, maintain, and execute comprehensive test plans, test cases, and test scripts for ServiceNow applications.
• Perform functional, regression, integration, and UAT testing for ITSM, HRSD, ITOM, and CSM modules.
• Collaborate with developers, business analysts, and stakeholders to understand requirements and validate solutions.
• Conduct end-to-end testing of ServiceNow workflows, catalog items, integrations, and custom applications.
• Ensure compliance with QA best practices and participate in release planning and defect management.
• Drive test automation initiatives where applicable within ServiceNow.
• Document defects clearly, track them to closure, and prepare detailed test reports and metrics .
• Work closely with cross-functional teams to ensure timely and successful releases.

About InfoBeans:

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services .

At InfoBeans, we live by our core purpose of “Creating WOW!” —for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

Link:

Job Title: Senior IT Service Management (ITSM) Specialist Trainer

Location: Remote

Position Overview:

We are seeking a seasoned IT Service Management (ITSM) professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement. This role is designed for a professional who will not only oversee ITSM practices but also train, mentor, and develop fresh graduates entering the IT services field. The ideal candidate will bring expertise in ITIL frameworks, service delivery models, and enterprise ITSM tools, while fostering a learning environment that builds the next generation of IT service professionals.

Key Responsibilities:

• Designed and delivered structured training programs for graduate trainees on ITSM principles, ITIL practices, and service delivery models.
• Mentored and coached fresh graduates on incident, problem, change, release, and service request management.
• Provided hands-on training in ITSM tools (ServiceNow, BMC Remedy, Jira Service Management, or equivalent).
• Reviewed trainee work in ticket handling, escalation processes, and SLA adherence, providing constructive feedback.
• Guided graduates in understanding service strategy, service design, service transition, service operations, and continual improvement.
• Conducted workshops on root cause analysis, customer service excellence, and communication best practices.
• Collaborated with HR and leadership teams to shape graduate onboarding, capability-building, and career path programs.
• Supported continual improvement of ITSM processes and ensured alignment with organizational goals and industry standards.

Job Title: Senior IT Service Management (ITSM) Specialist Trainer

Location: Remote

Position Overview:

We are seeking a seasoned IT Service Management (ITSM) professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement. This role is designed for a professional who will not only oversee ITSM practices but also train, mentor, and develop fresh graduates entering the IT services field. The ideal candidate will bring expertise in ITIL frameworks, service delivery models, and enterprise ITSM tools, while fostering a learning environment that builds the next generation of IT service professionals.

Key Responsibilities:

• Designed and delivered structured training programs for graduate trainees on ITSM principles, ITIL practices, and service delivery models.
• Mentored and coached fresh graduates on incident, problem, change, release, and service request management.
• Provided hands-on training in ITSM tools (ServiceNow, BMC Remedy, Jira Service Management, or equivalent).
• Reviewed trainee work in ticket handling, escalation processes, and SLA adherence, providing constructive feedback.
• Guided graduates in understanding service strategy, service design, service transition, service operations, and continual improvement.
• Conducted workshops on root cause analysis, customer service excellence, and communication best practices.
• Collaborated with HR and leadership teams to shape graduate onboarding, capability-building, and career path programs.
• Supported continual improvement of ITSM processes and ensured alignment with organizational goals and industry standards.

Company Description

The Rainmaker Companies help professional services firms (accounting, law, consulting, etc.) grow through tailored business development and leadership programs, specialized professional communities, and strategic growth consulting. Our focus is to develop, advise, and collaborate closely with executives, practice leaders, and high-potential professionals to drive success for firms and their professionals around the world.

Role Description

This is an independent contract role for a Professional Trainer and Coach. The role involves delivering training programs, coaching sessions, and facilitating growth-focused workshops for professional services firms. The Professional Trainer and Coach will work with us to create tailored development plans, assess training needs, and monitor progress to ensure participants achieve their development goals. Additionally, the role includes collaborating with internal teams to develop new training materials and strategies. Rainmaker is a USA-based organization, serving firms globally. We are seeking team members who can work effectively with our internal team, while communicating and working effectively with clients and participants in the international cultures into which our company is expanding.

Qualifications

• Experience in Training and Coaching professionals
• Strong Facilitation and Workshop Delivery skills
• Proficiency in creating Development Plans and Assessing Training Needs
• Excellent Communication and Interpersonal skills
• Fluent in both English and the Primary Language(s) of Local Region
• Comfortable with Remote Work and using Virtual Training Platforms
• Familiarity with Professional Services Firms, ideally in a growth-focused context
• University Degree or Equivalent Experience in Business, Human Resources, Education, or related field
• Certification in Coaching or a related credential is a plus

Company Description

The Rainmaker Companies help professional services firms (accounting, law, consulting, etc.) grow through tailored business development and leadership programs, specialized professional communities, and strategic growth consulting. Our focus is to develop, advise, and collaborate closely with executives, practice leaders, and high-potential professionals to drive success for firms and their professionals around the world.

Role Description

This is an independent contract role for a Professional Trainer and Coach. The role involves delivering training programs, coaching sessions, and facilitating growth-focused workshops for professional services firms. The Professional Trainer and Coach will work with us to create tailored development plans, assess training needs, and monitor progress to ensure participants achieve their development goals. Additionally, the role includes collaborating with internal teams to develop new training materials and strategies. Rainmaker is a USA-based organization, serving firms globally. We are seeking team members who can work effectively with our internal team, while communicating and working effectively with clients and participants in the international cultures into which our company is expanding.

Qualifications

• Experience in Training and Coaching professionals
• Strong Facilitation and Workshop Delivery skills
• Proficiency in creating Development Plans and Assessing Training Needs
• Excellent Communication and Interpersonal skills
• Fluent in both English and the Primary Language(s) of Local Region
• Comfortable with Remote Work and using Virtual Training Platforms
• Familiarity with Professional Services Firms, ideally in a growth-focused context
• University Degree or Equivalent Experience in Business, Human Resources, Education, or related field
• Certification in Coaching or a related credential is a plus

We suggest you enter details here.

This is a full-time remote role for a VA Administrator, Marketing & Project Manager for Musician Wellness Professional. The role involves managing daily administrative tasks, coordinating marketing efforts, and overseeing various projects to ensure timely completion. Responsibilities also include budgeting, organizing schedules, and maintaining clear communication with stakeholders.

• Strong Communication skills
• Proven Project Management and Organizational skills
• Experience in Budgeting
• Knowledge of Marketing strategies and techniques
• Ability to multitask and work independently
• Experience in the wellness or music industry is a plus
• Bachelor's degree in Business, Marketing, or related field preferred