419 Facilities Operations jobs in India

Manager Facilities Operations

Akamai Technologies, Inc.

Posted 8 days ago

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Job Description

**Is facilities management for a 3000+ site your forte?**
**Do you enjoy being a trusted partner to employees and people managers?**
**Join our Global Real Estate and Workplace Productivity Team**
GREWP supports Akamai business objectives with ongoing engagement and enablement for employees around the world. You'll report to DirectorFacilities Operations, collaborating with overseas teams, HR, Legal, Site Leaders, and local managers. We leverage a global organization of direct staff and vendor partners to deliver services to our employees.
**Partner with the best**
As a Facilities Operations Manager, you will oversee daily management of workplace facilities and services. This role requires ensuring seamless operations, adherence to organizational standards, and providing a safe, efficient, employee-focused environment. Candidate must have operational expertise, vendor coordination, and leadership skills to guide teams delivering excellent workplace experiences.
As a Manager Facilities Operations, you will be responsible for:
+ Overseeing daily operations like transportation, cafeteria services, pantry, space planning, events, courier, and stationery management.
+ Conducting routine inspections, servicing HVAC, electrical, plumbing, safety systems, and completing repairs to ensure functionality.
+ Developing and implementing process improvements to enhance efficiency, cost-effectiveness, and service delivery across all facilities functions.
+ Designing and implementing performance metrics to assess operational efficiency and support excellence in service delivery
+ Collaborating with stakeholders to align facilities services with organizational standards
+ Developing, leading and motivating facilities operations team to deliver seamless services
+ Managing regional programs and initiatives aligned with the organization's global framework.
**Do what you love**
To be successful in this role you will:
+ Have Bachelor's degree with 15 years of experience in facilities operations.
+ Have 3 to 5 years experience in people management roles
+ Possess excellent problem-solving and decision-making abilities
+ Demonstrate effective leadership abilities and exceptional team coordination expertise.
+ Have ability to handle multiple tasks efficiently.
+ Coordinate efficiently with team members and leadership to ensure seamless collaboration and communication.
**Build your career at Akamai**
Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We're doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.
With our company moving so fast, it's important that you're able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.
**Learn more**
Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.
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Sports Facilities Operations Manager

682001 Kochi, Kerala ₹750000 Annually WhatJobs

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full-time
Our client is seeking a proactive and experienced Sports Facilities Operations Manager to lead the operational excellence of their premier sports venues in **Kochi, Kerala, IN**. This role is responsible for ensuring the smooth, safe, and efficient functioning of all sports facilities, including arenas, training grounds, and recreational areas. The Operations Manager will oversee maintenance, event management, staff supervision, budgeting, and adherence to health and safety standards. A passion for sports and a strong background in facility management or operations are crucial.

Key Responsibilities:
  • Oversee the daily operations of all sports facilities, ensuring they are clean, safe, and well-maintained.
  • Develop and implement operational plans, procedures, and standards for facility management and event execution.
  • Manage a team of facility staff, including maintenance personnel, event coordinators, and support staff, providing guidance and training.
  • Plan and execute successful sporting events, concerts, and other activities held at the venues, coordinating with various stakeholders.
  • Develop and manage the annual operating budget for the sports facilities, controlling costs and maximizing revenue generation opportunities.
  • Ensure compliance with all health, safety, and security regulations and implement emergency preparedness plans.
  • Oversee maintenance and repair schedules for all facility equipment and infrastructure, managing external contractors as needed.
  • Manage vendor relationships for supplies, services, and equipment related to facility operations.
  • Implement customer service standards to ensure positive experiences for athletes, spectators, and event organizers.
  • Monitor facility usage, analyze operational data, and recommend improvements to enhance efficiency and user satisfaction.
  • Collaborate with marketing and sponsorship teams to support event promotion and revenue generation initiatives.
  • Maintain accurate records of operations, including staffing, inventory, maintenance logs, and incident reports.
Qualifications:
  • Bachelor's degree in Facility Management, Sports Management, Business Administration, or a related field.
  • 5+ years of progressive experience in facility operations, preferably within the sports or entertainment industry.
  • Proven experience in managing budgets, staff, and complex events.
  • Strong knowledge of facility maintenance, safety regulations, and risk management.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional organizational, planning, and problem-solving abilities.
  • Strong communication, interpersonal, and customer service skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
  • Proficiency in relevant facility management software and Microsoft Office Suite.
  • A passion for sports and understanding of sports event logistics is highly desirable.
This is an excellent opportunity for a dedicated professional to manage cutting-edge sports facilities in **Kochi, Kerala, IN**. The role offers a competitive salary, benefits, and the chance to be at the heart of the region's sporting events.
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Sr. Manager - Facilities Operations - Data Center

Navi Mumbai, Maharashtra PanditJi IT Services and IT Consulting

Posted today

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Job Description

Position - Sr. Operation Manager, Facilities Operations

Primary Responsibilities

1. The cluster ops head would be responsible for ensuring the successful operations management of his cluster operational data center facility, ensuring 100 % Datacenter power & cooling uptime into the GDCO India.

2. In satisfying the essential duties listed below, this role will report to the Sr. Director of Operations and will direct all DC Site Leads on a regular basis.

3. Additionally, this role will interface with company GDCI transition & service delivery team, quality & risk management team & IBMS automation team to ensure the global quality standards, customers delivery projects and IBMS / automations are successfully implemented, and operations management delivered in the data centers.

C. ESSENTIAL DUTIES & RESPONSIBILITIES

1. To support enhance DC operations excellence & focused cluster wise approach towards DC operations life cycle management.

2. Meeting Customers SLA / SOW, contract management, ensuring best of the customer experience, to participate customers review meetings i.e., weekly, monthly, quarterly etc.

3. Work closely with Transition lead for effective new projects handover and takeover.

4. Employee performance management / team learning & developments etc.

5. Vendor contract management.

6. Develop Capex & Opex management and ensure adherence on the same.

7. Drive energy efficiency and cost savings project.

8. Develop and implement the DC Operations delivery strategy for the region to ensure timely planning and execution of all customer projects adhering to defined standards of cost and quality.

9. To support DC quality & risk assessment and management process.

10. Implement company global standards, processes, and policies in the data center.

11. Periodic monthly management reporting.

12. Leverage data center best practices and standardized data center operations management & reporting.

13. Devise the Zonal DC Facility operations and process improvement strategy. Build and maintain networks with customers, service delivery, consultants, project team etc.

14. Provide functional guidance to all Zonal sites to ensure standardization of operations and execution practices across the organization.

15. Develop and implement the DC Operations delivery strategy for the region to ensure timely planning and execution of all customer projects adhering to defined standards of cost and quality.

16. Interface with DC Business, Sales and Technology to Coordinate Facility Utility and Infrastructural needs.

17. Periodically track and monitor progress on - improvement areas- identified to ensure better operational excellence across regions.

18. Drive cost savings through process standardization and effective Operation/project management practices across specific projects within the region.

19. Foster an environment of learning, excellence, and innovation within all aspects of teamwork

20. Mentor and coach subordinates to develop the team's capabilities, succession planning and build a strong operations management team

Years of Experience

18 years progressive data center and/or critical facilities experience with minimum 5 years in a managerial position.

Educational Qualification

Bachelors degree in related field or equivalent education and/or work experience to meet requisite skills

PG / MBA qualification would be an added advantage.

Data Center operations management certifications would be preferred


KNOWLEDGE, SKILLS & ABILITIES

1. Ability to be highly confidential

2. Brief knowledge of ISO standards, ISMS, ITSM, BCMI, local statutory and compliance essential.

3. Brief knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations)

4. Excellent verbal and written communications skills

5. Strong proficiency with MS Office Suite (Word, Excel, PowerPoint, Project)

6. Extensive hands-on experience installing, maintaining, and troubleshooting large commercial and industrial mechanical & electrical systems.

7. Must possess demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT.

8. Strong background in mechanical, electrical systems design review, layout, installation, operations, including ability to read and interpret electrical and mechanical one line

9. Ability to conduct power system capacity, safety, and code compliance assessments

10. Ability to train the Critical Facilities Staff on systems and procedures.

11. Must possess demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT

12. Analytical thinking, problem solving, customer oriented, and commitment to quality and risk management

For more details reach us at

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Sr. Manager - Facilities Operations - Data Center

Navi Mumbai, Maharashtra PanditJi IT Services and IT Consulting

Posted 10 days ago

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Job Description

full-time

Position - Sr. Operation Manager, Facilities Operations

Primary Responsibilities

1. The cluster ops head would be responsible for ensuring the successful operations management of his cluster operational data center facility, ensuring 100 % Datacenter power & cooling uptime into the GDCO India.

2. In satisfying the essential duties listed below, this role will report to the Sr. Director of Operations and will direct all DC Site Leads on a regular basis.

3.  Additionally, this role will interface with company GDCI transition & service delivery team, quality & risk management team & IBMS automation team to ensure the global quality standards, customers delivery projects and IBMS / automations are successfully implemented, and operations management delivered in the data centers.

C. ESSENTIAL DUTIES & RESPONSIBILITIES

1. To support enhance DC operations excellence & focused cluster wise approach towards DC operations life cycle management.

2. Meeting Customers SLA / SOW, contract management, ensuring best of the customer experience, to participate customers review meetings i.e., weekly, monthly, quarterly etc.

3. Work closely with Transition lead for effective new projects handover and takeover.

4. Employee performance management / team learning & developments etc.

5. Vendor contract management.

6. Develop Capex & Opex management and ensure adherence on the same.

7. Drive energy efficiency and cost savings project.

8. Develop and implement the DC Operations delivery strategy for the region to ensure timely planning and execution of all customer projects adhering to defined standards of cost and quality.

9. To support DC quality & risk assessment and management process.

10. Implement company global standards, processes, and policies in the data center.

11. Periodic monthly management reporting.

12. Leverage data center best practices and standardized data center operations management & reporting.

13. Devise the Zonal DC Facility operations and process improvement strategy. Build and maintain networks with customers, service delivery, consultants, project team etc.

14. Provide functional guidance to all Zonal sites to ensure standardization of operations and execution practices across the organization.

15. Develop and implement the DC Operations delivery strategy for the region to ensure timely planning and execution of all customer projects adhering to defined standards of cost and quality.

16. Interface with DC Business, Sales and Technology to Coordinate Facility Utility and Infrastructural needs.

17. Periodically track and monitor progress on - improvement areas- identified to ensure better operational excellence across regions.

18. Drive cost savings through process standardization and effective Operation/project management practices across specific projects within the region.

19. Foster an environment of learning, excellence, and innovation within all aspects of teamwork

20. Mentor and coach subordinates to develop the team's capabilities, succession planning and build a strong operations management team

Years of   Experience

18 years progressive data center and/or critical facilities experience with minimum 5 years in a managerial position.

Educational Qualification

Bachelors degree in related field or equivalent education and/or work experience to meet requisite skills

PG / MBA qualification would be an added advantage.

Data Center operations management certifications would be preferred


KNOWLEDGE, SKILLS & ABILITIES

1. Ability to be highly confidential

2. Brief knowledge of ISO standards, ISMS, ITSM, BCMI, local statutory and compliance essential.

3. Brief knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations)

4. Excellent verbal and written communications skills

5. Strong proficiency with MS Office Suite (Word, Excel, PowerPoint, Project)

6. Extensive hands-on experience installing, maintaining, and troubleshooting large commercial and industrial mechanical & electrical systems.

7. Must possess demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT.

8. Strong background in mechanical, electrical systems design review, layout, installation, operations, including ability to read and interpret electrical and mechanical one line

9. Ability to conduct power system capacity, safety, and code compliance assessments

10. Ability to train the Critical Facilities Staff on systems and procedures.

11. Must possess demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT

12. Analytical thinking, problem solving, customer oriented, and commitment to quality and risk management

For more details reach us at

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Manager Facilities - Campus Operations

Hyderabad, Andhra Pradesh CBRE

Posted 23 days ago

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Job Description

Manager Facilities - Campus Operations
Job ID

Posted
02-Apr-2025
Role type
Full-time
Areas of Interest
Building Management, Engineering/Maintenance, Facilities Management, Property Management
Location(s)
Hyderabad - Telangana - India
**RESPONSIBILITIES**
Supervises Housekeeping UP keep of complete campus at all assigned towers inside, outside, terrace, basement, Office area, Common area, Pantry area, Cafeteria, Meeting rooms, Training rooms and outer area.
Check the complete tower for cleanliness. If any area is found unclean, get it cleaned immediately with the help of Housekeeping team.
Ensure invoices are raised on time and collection is done under DSO timelines.
Supervises Housekeeping, Pest Control and Pantry services.
Adherence to a neat & appropriate dress code at all times in the premises of the client.
Ensure discipline and well groomed staffs all the time.
Ensure and check the attendance register for the CBRE & all its appointed vendor team are maintained.
Coordinates with Central Helpdesk for timely resolution of requests and complaints.
Provides support and inputs to Facility Manager for periodical MIS reports (Daily reports & MMR) as required by the Client.
Supervises and Co-ordinates for on the Job training for all soft service team as per training needs by concern HK vendor and OEM vendors.
Maintains all the required reports and records on time and reports.
Ensures the sanction manpower is provided by all sub -vendors.
Coordinate with In-house electrician and site Technicians for electrical and HVAC complaints
Checks all consumables & toiletries and reports for requirement to Facility Manager.
Maintain cordial relationship with all the users for their services related to soft services
Ensures that the team members are properly groomed
Check all Boardrooms and Meeting rooms as their requirements and ready timely.
Ensures pest control is done on regular interval as per schedules.
Ensures HK daily weekly, monthly and periodic schedules activities are completed as per schedule.
Supervises activities pertaining to all soft services as per scope of services.
Interacts with Clients admin SPOC and tower in charge regarding any issue pertaining to Soft services
Ensures that team members/ vendors meet all safety guidelines/ requirements
Ensure that all soft services checklists, reports and schedules are maintained and updated.
Reviews all check lists/log sheets on a regular basis to ensure smooth operations
Innovates, suggests and implements energy conservation ideas related to soft service
Ensure that proper inventory stock and consumptions of all HK and Pantry consumables and supplies are managed and maintained by them.
Implements safe work practices.
Ensures a safe working environment in the client's premises.
Ensures safety practices are followed in all activities, use PPE and safety signages.
Graduate with Hotel / Hospitality Management Experience of 8-10 yrs.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Facilities Coordinator / Operations Executive

Mumbai, Maharashtra ProConnect

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Job Description

**Facility Executive - Soft Services**

**Job description**

**Roles and Responsibilities**

**Responsibilities**
- To ensure the Housekeeping team management at site - selection, site induction, attendance, discipline, leave, maintaining registers.
- To conduct regular site rounds to ensure deployment of housekeeping staffs in allocated areas and hygiene, upkeep, housekeeping as per standards.
- To coordinate with Registered vendors for assigning the work and supervision.
- To lay down housekeeping standards and follow the checklists for site.
- To ensure the cleaning, disinfection, sanitization is taken care as per the schedule.
- To ensure the adherence of the SOP’s related to any emergency scenario (e.g. COVID19).
- To manage the site operations without compromising the quality of service within the budget.
- To ensure that the site complies with statutory and compliance requirements.
- To ensure quality of staff, apprising and developing the team to ensure maximum contribution.
- To report any problem related to site to reporting authority.
- To conduct daily briefing and periodic training.
- To coordinate with vendors, check and submit invoices for timely pay-out.
- To ensure all material supplies and services are provided by vendors on time.
- To prepare various site related reports, Budget report, Operational Report, MIS Report etc.
- To analyse various site reports and identify loopholes.
- To assist in planning and organizing the events and other administrative activities.
- To maintain and keep records of Site Expenses & Petty cash.
- To ensure adherence to company and client policies and SOPs.

**Qualification, Experience and Competency**

**Qualifications/Education**
- Diploma / Degree in any stream from recognized university by UGC, AICTE, MHRD (Hotel management preferred).

**Career Experience**
- 5-7 years of relevant experience in Housekeeping function in the FM / Hotel Industry.

**Additional Requirements **
- Local mobility preferred.

**Particular Aptitudes/Skills -**
- Good communication skills (written and verbal)
- People management skills
- Client relationship management
- Team player
- Leadership skills
- Proactive approach
- Adaptive and accommodative to the site ambiance, environment and working culture.

**_Contact Person: Mr. Pravin_**

**Application Submission & Interview Venue**:
NIS MANAGEMENT LTD. (ISO 14001:2015 Certified)
Office No. 702, 7th Floor, Embassy Chamber,
Plot No. - 5, SS VII, CTS No. E/859-B-2, Village Bandra,
Taluka South Salsette 3rd Road, Khar (West), Mumbai -
- **Timing Between : 10:00am - 1:00pm**_

**Documents**:

- 4 Passport Size Photos
- Updated CV / Resume
- Aadhaar Card Copy
- Latest Electricity Bill
- 3 Months Salary Slip
- Bank Passbook Copy / Cancelled Cheque

**Job Type**: Regular / Permanent

**Salary**: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
Double Vaccinated

**Education**:

- Diploma (preferred)

**Experience**:

- Housekeeping management: 3 years (preferred)
- Hotel management: 3 years (preferred)
- total work: 5 years (preferred)

Willingness to travel:

- 50% (preferred)
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GENERAL MANAGER- FACILITIES AND OPERATIONS

Prayagraj, Uttar Pradesh Redpath Partners

Posted today

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Job Description

  • Real Estate & Property
  • Facilities Manager
  • Australia
  • Permanent / Full Time

Role: General Manager- Operations and Facilities Location: Tasmania- Relocation OR option for FIFO with minimum 3 days per week in Tasmania Package: Very Competitive + relocation package + bonus
 
The Role:
Redpath Partners are assisting a leading investment group who are seeking an experienced General Manager to lead operations for a portfolio of purpose built student accommodation located in Tasmania.
Based in Hobart, you will play a key role in executing a value creation plan aimed at enhancing operational performance and stakeholder engagement. The newly acquired portfolio comprises 1,800 student beds across Tasmania, and we are looking for a senior leader to manage the asset and drive profitability.
To be considered for this role, you will have experience reporting to board level and a strong track record of leadership in FM operations, contractor management, asset/portfolio management and strong stakeholder engagement skills.
A background within the student accommodation sector or education-linked infrastructure would be advantageous but not essential.
This role requires either relocation to Tasmania (a full relocation package is provided) or a FIFO arrangement, with a minimum commitment of three days per week on site. In return, our client offers an attractive base salary, performance-based bonus, and a comprehensive relocation or FIFO package.
 
Responsibilities in your role as General Manager- Facilities and Operations:

  • Lead delivery of the Value Creation Plan with a particular focus on occupancy recovery, rent realignment, and margin improvement.
  • Act as the day-to-day representative of the Board, overseeing operations and performance across the portfolio.
  • Develop and manage relationships with UTAS stakeholders to influence decision-making on student marketing, rent approvals, ancillary income, and strategic planning. While the GM will be employed by the investment company, they will need to build a constructive and solutions-oriented working relationship with UTAS to influence outcomes under the concession.
  • Provide regular updates on financial and operational performance.
  • Drive top-line growth through revenue optimisation strategies including dynamic pricing and ancillary income streams.
  • Oversee implementation of refurbishment and reconfiguration projects in collaboration with the facilities management contractor (managed by PFM) and other delivery partners.
  • Support refinancing and long-term investment plan, including preparation of materials and market positioning.
  • Monitor operator performance and participate in contract management and scope alignment across key service providers (e.g., Tetris Capital, who are responsible for routine asset management, and PFM who are responsible for facilities management over the life of the concession).
  • Ensure compliance with all statutory, contractual, and regulatory requirements.
  • Establish better visibility over enrolment and accommodation data and enhance reporting flows to UTACS to inform commercial decision-making.
  • Represent the business externally through stakeholder engagement and market presence in Tasmania.

 
To be considered for this General Manager- Facilities and Operations role, we are looking for the following experience:

  • Proven leadership experience in operational real estate, ideally student accommodation, PBSA, or education-linked infrastructure.
  • Demonstrated success in turnaround or performance improvement environments.
  • Strong track record managing complex stakeholder environments, including universities or public sector partners.
  • Commercial acumen with experience driving revenue growth and managing cost bases.
  • Familiarity with private equity or fund-owned platforms is preferred.
  • Experience in regional Australia or Tasmania is advantageous.

In return for your commitment, our client are offering:

  • Attractive remuneration commensurate with experience.
  • Annual performance bonus aligned to financial and operational KPIs.
  • Long-term incentive structure tied to delivery of VCP and value uplift.
  • Relocation support (if applicable).

 
For more information, please contact Jade Whitmore at or
 
 
 
 
 
 
 

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Building Operations, Facilities Services

Gurugram, Uttar Pradesh JLL

Posted today

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Job Description

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

  • Technical Executive

    Work Dynamics

    What this job involves:

    ● Monitor day to day technical operations activity for the site.
    ● Support t o ensure adequate supply of materials including Electrical,
    plumbing, Carpentry
    ● Coordinate with the landlord team t o ensure compliance with statutory
    regulations on f ire, health and safety standards & building management

    ●Conduct weekly physical inventory f or stock management and raise I MT
    requests
    ● Coordinate with vendor staff & staff on site t o ensure t he smooth operation ●Routinely inspect t he building, have regular walk around and raise tickets f or closure of t he identified snags on a daily basis
    ● Participate in emergency evacuation procedures including crisis
    management and business continuity
    ● Assess & analysis of t he readings f or weekly & monthly reports on M & E,
    covering t he maintenance contracts, spare parts consumption, Incident
    reports, Improvement projects etc
    ● Support the assistant manager- technical i n identifying energy management, saving opportunities, risk management.
    ● Ensure all the electro mechanical systems planned preventive maintenance
    are undertaken i n accordance with t he 52 week calendar
    ● Share 2 min GUTS survey form t o users and take corrective action on
    the users feedback, randomly meet users on a daily basis t o
    understand t he facilities services
    ● Track Staff attendance through VMT tool
    ● Coordinate & support office renovation and refurbishment activities

    ●Support assistant manager- technical to forecast t he regular & monthly spends for the month
    ● Support in procurement process f or regular and ad hoc technical
    activities

    ● Coordinate with t he vendor’s t o receive monthly invoices on time.
    ● Coordinate for quarterly NDC’s f or principle / non principle vendor

    ● Provide at raining t o t he onsite team equipment procedure & implementation

    ●Recommend continuous quality improvement practices
    ● Additional activity given by site services manager / client


    Performance objectives

    ● Client/Stakeholder Management
    ○ Proactively engage stakeholders t o ensure t hat on site client’s
    expectations are met though high levels of customer service
    ○ Build and develop effective client / stakeholder relationships
    across multiple levels of the organisation
    ○ Proactively understand t he customers/ employees needs and act
    on them before being requested

  • Location:

    On-site –Gurugram, HR

    Scheduled Weekly Hours:

    48

    If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

    JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

    Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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    Building Operations, Facilities Services

    Bengaluru, Karnataka JLL

    Posted today

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    Job Description

    JLL empowers you to shape a brighter way .

    Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

    Soft Services Executive

    Department: Facility Management Services

    Overview:

    The Soft Services Executive plays a crucial role in ensuring seamless delivery of all facility soft services including reception, helpdesk, housekeeping, and cafeteria operations. This position requires an experienced professional who can provide hands-on leadership, maintain high service standards, coordinate with multiple vendors, and ensure exceptional customer experience across all service touchpoints.

    DUTIES & RESPONSIBILITIES:

    Helpdesk Management

  • Be accessible for escalation of all FM related issues
  • Oversee the Helpdesk work process
  • Provide management advice to Helpdesk operators for escalated issues
  • Ensure planning and execution of all preparation required for Conferences/meetings of the client as well as VIP visits scheduled during the shift
  • Reception & Front Office Management

  • Oversee the Reception and Front Office function
  • Ensure visitors are promptly attended by the Front Office Executives (FOE)
  • Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep are maintained
  • Monitor front desk staff performance and provide coaching as needed
  • Housekeeping Services Oversight

  • Overall service delivery assessment of HK vendor
  • Coordination meetings with vendor for resolution of service issues
  • Evaluate vendor performance
  • Ensure that vendor manpower reports at site as per agreed terms and conditions
  • Undertake audit of the attendance and check their grooming
  • Conduct regular quality inspections of cleaning standards
  • Cafeteria Services Management

  • Ensure that the caterers are maintaining highest standards of hygiene in the services area
  • Ensure that the quality and quantity of the food supplies are meeting the requirements
  • When the food supplies run out, escalate the matter to the caterers' management immediately and make swift alternate arrangements
  • In food shortage scenarios, communicate with the users and provide alternate solutions and appease them
  • General Operational Responsibilities

  • Overall coordination with all service providing vendors
  • Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc. and initiate immediate rectification actions
  • Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division
  • Implement continuous improvement initiatives across all soft services
  • Ensure adherence to health and safety standards across all service areas
  • Manage and resolve customer complaints promptly and effectively
  • Qualifications:

  • Bachelor's degree in Facility Management, Hospitality Management, or related field
  • 5+ years of experience in soft services management within corporate environments
  • Strong knowledge of service quality management and customer experience principles
  • Proven experience in vendor management and performance evaluation
  • Excellent problem-solving abilities with strong attention to detail
  • Superior communication and interpersonal skills
  • Experience with facility management systems and service request platforms
  • Ability to work in shifts as required to oversee operations
  • Professional certifications in facility management or hospitality management preferred
  • Skills & Competencies:

  • Strong leadership and team management capabilities
  • Excellent customer service orientation
  • Ability to prioritize and manage multiple tasks simultaneously
  • Proactive approach to problem identification and resolution
  • Strong negotiation and vendor management skills
  • Ability to work under pressure and handle escalations effectively
  • Detail-oriented with focus on service quality and standards
  • Proficient in Microsoft Office and facility management software
  • This position reports to the Facility Manager and works closely with clients, vendors, and the operations team to ensure exceptional soft services delivery across the facility.

    Location:

    On-site –Bengaluru, KA

    Scheduled Weekly Hours:

    0

    Job Tags:

    Transition Management

    If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

    JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

    Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

    This advertiser has chosen not to accept applicants from your region.

    Global Maintenance Operations & Commercial Analyst

    Bengaluru, Karnataka Körber Pharma

    Posted 11 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Global Maintenance Operations & Commercial Analyst

    Pioneer your career with Körber!

    Körber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim to be the first to do the right thing at the right time.

    Join the home for entrepreneurs!

    We are looking for a skilled and motivated professional to join our Global Maintenance Team . In this role, you will take ownership of operational, financial, and contractual processes that keep our maintenance business running at world-class standards. By connecting Finance, Legal, and Operations, you will ensure accuracy, compliance, and actionable insights that enable stronger decision-making and deliver greater value to our customers.


    Key Responsibilities

    Customer Relationship & Value

    • Act as a trusted partner for internal and external stakeholders in the maintenance phase.
    • Support customer satisfaction through proactive engagement, accurate reporting, and timely issue resolution.

    Maintenance Operations & Delivery

    • Maintain a global repository of maintenance contracts aligned with our booking structure.
    • Aggregate, validate, and report monthly financial data, including renewals, churn, and gross margin.
    • Build and manage a global maintenance log with renewal dates, SLAs, and key terms.

    Commercial & Contract Management

    • Drive the contract lifecycle from creation and review to renewal and invoicing.
    • Coordinate with Legal to ensure contracts comply with global standards.
    • Monitor maintenance revenue, costs, and profitability to ensure optimal outcomes.

    Insights & Quality

    • Develop KPI dashboards and deliver actionable insights for leadership.
    • Ensure adherence to quality processes while contributing to continuous improvements in service delivery.


    Qualifications & Experience

    • 4–6 years of experience in commercial operations, contract administration, or finance (ideally in a software/subscription business).
    • Strong knowledge of maintenance revenue models and cost allocation.
    • Proficiency in SAP, Salesforce, and BI tools (Power BI, Tableau, etc.).
    • Excellent analytical, detail-oriented, and communication skills with a global mindset.
    • Fluent in English; intercultural awareness is essential.


    Your Working Environment at Körber

    The Körber Software Business Unit powers some of the world’s most advanced manufacturing and life sciences companies. Our solutions help customers achieve operational excellence and innovation in highly regulated industries. By joining us, you will shape global processes, work with senior stakeholders across regions, and contribute to building a stronger, more connected customer experience.


    Your Benefits

    • Competitive compensation package.
    • Opportunities for professional growth within a global organization.
    • A collaborative culture built on trust, innovation, and efficiency.
    • Continuous learning and development opportunities.


    Can you find yourself in this profile?

    Then you are right at Körber. We are looking forward to getting to know you!

    This advertiser has chosen not to accept applicants from your region.
     

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