11,325 Field Service Manager jobs in India

Hiring: Field Service & Quality Manager Window Blinds

Location: Rai Industrial Area (Candidates must reside within 15 km radius)

Timings: 9:30 AM 6:30 PM

Role Overview

We are seeking a dedicated and experienced professional to manage our field service technicians and improve product quality at our blinds manufacturing facility. The role involves strong team handling, quality improvement initiatives, and continuous coordination with service and production teams.

Key Responsibilities

• Supervise and manage field service technicians.
• Monitor, identify, and resolve quality issues in blinds manufacturing.
• Ensure smooth communication between service, production, and management.
• Conduct daily review meetings and reporting.
• Drive continuous improvement projects for product reliability and customer satisfaction.
• Handle high volume of calls and team coordination.

Qualifications

• Education: B.Tech/B.E. in Mechanical or Electrical Engineering from a reputed institute.
• Experience: 510 years in manufacturing/field service/quality management.
• Age: 3040 years.

• Skills:

• Strong leadership and team handling.

• Excellent communication skills (verbal & written).
• Problem-solving and process improvement mindset.
• Comfortable managing high call volume and service coordination.

Compensation

• Salary: 6,00,000 CTC per annum.
• Performance-based incentives.

We’re Hiring – General Manager- Service

We are seeking a seasoned professional to head our Pan India Service Operations, leading a team of managers, engineers, and technicians to ensure efficient preventive and breakdown maintenance of CNG dispensers nationwide.

Qualification: B.Tech/BE

Location: Delhi

Experience: 15+ years

Industry: Oil & Gas / Automobile / Engineering Services

Skill

Lead nationwide service teams

Resolve customer escalations & build relationships

Optimize operations & ensure timely reporting & invoicing

Travel extensively across India

Strong communicator, decision-maker & calm under pressure

Interested? Share your CV at

Job Title: Senior Field Service Manager

Department: Operations

Reports to: VP – Operations (India)

Role Overview

The Senior Field Service Manager will oversee the entire field service department, including strategic direction, business development, client relationship handling, and comprehensive team leadership across multiple regions.

Key Responsibilities

Strategic Leadership & Planning

• Develop and implement overall field service strategy in alignment with business objectives.
• Define KPIs, track team performance, and implement corrective actions.
• Identify opportunities for service innovation, process optimization, and technology adoption.

Client Communication & Relationship Management

• Serve as the escalation point for critical client service issues, ensuring timely resolution.
• Build and maintain strong relationships with key clients.
• Communicate service updates, potential issues, and solutions proactively.
• Conduct client meetings and gather feedback to enhance service delivery.

Field Service Operations Management

• Develop workflows for service delivery, installation, maintenance, and repairs.
• Ensure adherence to SLAs and quality standards.
• Manage utilization of field service tools, equipment, and technologies.
• Ensure compliance with safety regulations and company policies.

Team Leadership & Development

• Lead a team of Field Service Engineers, setting clear expectations and conducting reviews.
• Provide coaching, feedback, and identify training needs.
• Drive a culture of accountability and performance.

Financial & Performance Management

• Manage the field service budget effectively.
• Track and analyze service costs to identify improvements.
• Prepare reports on KPIs, client satisfaction, and operational efficiency.
• Support financial forecasts related to service operations.

Other Responsibilities

• Collaborate with Sales, Delivery, Finance, and HR for seamless service delivery.
• Participate in cross-functional initiatives to improve customer experience.
• Stay updated on industry best practices, technologies, and regulations.
• Handle any additional responsibilities assigned by management.

Qualifications

• Bachelor's degree in Engineering (Electrical, Mechanical, Electronics, or related). Master's degree is a plus.
• Location: Bangalore
• Travel: 70–90% (including short notice travel).
• 8+ years of experience in field service operations with at least 3 years in a leadership role.
• Proven track record of implementing successful field service strategies.
• Strong communication, interpersonal, and leadership skills.
• Technical aptitude and understanding of relevant technologies.
• Strong problem-solving and decision-making ability.
• Proficiency with CRM and field service management software.
• Knowledge of Indian regulations and business practices.
• Willingness to travel extensively.

Competencies

• Client service & relationship building
• Analytical and problem-solving ability
• Customer and people management
• Efficiency and adaptability

Behavioral Competencies

• Strong communication skills
• Team management
• Positive working attitude

Package is open for these role

Mail profile to

Job Types: Full-time, Permanent

Description

Position Overview: The Manager will oversee technical and administrative support activities, including repair, preventative maintenance, and engineering change upgrades, to ensure the highest level of service and maximize customer satisfaction. This role involves providing direction for pre- and post-sales services, resolving customer concerns, and defining customer contact strategies. The Manager will ensure that adequate records and systems are maintained, schedule personnel for critical situations, and analyses operational processes to identify opportunities for service delivery improvements. This position also involves managing a profit and loss center and ensuring compliance with vendor credentialing requirements for access to VMS client sites.

Key Responsibilities:

Technical and Administrative Coordination:

Customer Service Management:

Operational Analysis and Training:

Resource and Personnel Management:

Financial and Reporting Management:

Interdepartmental Cooperation:

Qualifications and Experience:

Skills and Knowledge:

Certifications and Training:

Location: Hyderabad/Bangalore

This position is critical in ensuring high service levels, customer satisfaction, and financial objectives within the Oncology Systems business. The successful candidate will demonstrate strong leadership, technical proficiency, and customer service skills.

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

Description

Position Overview: The Manager will oversee technical and administrative support activities, including repair, preventative maintenance, and engineering change upgrades, to ensure the highest level of service and maximize customer satisfaction. This role involves providing direction for pre- and post-sales services, resolving customer concerns, and defining customer contact strategies. The Manager will ensure that adequate records and systems are maintained, schedule personnel for critical situations, and analyses operational processes to identify opportunities for service delivery improvements. This position also involves managing a profit and loss center and ensuring compliance with vendor credentialing requirements for access to VMS client sites.

Key Responsibilities:

Technical and Administrative Coordination:

Customer Service Management:

Operational Analysis and Training:

Resource and Personnel Management:

Financial and Reporting Management:

Interdepartmental Cooperation:

Qualifications and Experience:

Skills and Knowledge:

Certifications and Training:

Location: Hyderabad/Bangalore

This position is critical in ensuring high service levels, customer satisfaction, and financial objectives within the Oncology Systems business. The successful candidate will demonstrate strong leadership, technical proficiency, and customer service skills.

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

Servicenow FSM

Please find the below JD:

Job Summary:

We are seeking a skilled and motivated ServiceNow Field Service Management (FSM) Technical Consultant to join our growing ServiceNow practice. The ideal candidate will have 6+ years of hands-on experience in implementing and customizing ServiceNow FSM modules, with a strong understanding of ServiceNow architecture and scripting. Candidates with CSA and CAD certifications will have an added advantage.

Key Responsibilities:

• Implement and configure the ServiceNow Field Service Management (FSM) module according to business requirements

• Collaborate with business analysts and clients to translate business requirements into technical solutions

• Develop custom applications and enhancements using JavaScript, Flow Designer, and ServiceNow Studio

• Integrate FSM with other ServiceNow modules (like ITSM, CSM) and third-party systems

• Develop and maintain business rules, UI policies, client scripts, workflows, and scheduled jobs

• Participate in technical design reviews, solution demos, and agile sprint planning

• Perform unit testing and support UAT for all new development and enhancements

• Troubleshoot and resolve technical issues within the FSM application

• Follow coding best practices and maintain documentation for all configurations and customizations

• Stay up-to-date with the latest FSM features and ServiceNow releases

Required Skills & Qualifications:

• Minimum 4+ years of hands-on experience with ServiceNow platform, especially in FSM implementation

• Strong understanding of ServiceNow architecture, scripting (JavaScript), and platform configuration

• Experience with REST/SOAP integrations and external data sources

• Good knowledge of CMDB, SLAs, and ServiceNow reporting & dashboards

• Exposure to Agile/Scrum methodologies

• Excellent analytical and problem-solving skills

• Strong communication and interpersonal skills

Preferred Certifications:

• CSA Certified System Administrator (mandatory or in-progress preferred)

• CAD – Certified Application Developer (added advantage)

• Implementation certification is a must on FSM

Jio is actively looking to hire candidates for the position Area Service Incharge for Kochi & Trivandrum

Key requirements are

1. Graduation and Diploma in Engineering stream.

2. Experience of 6-10 years in After sales service.

Job Description

1. Candidate is responsible for resource planning, recruitment and deployment.
2. Partner lifecycle management
3. Ensure onboarding quality and take accountability of service deliverables
4. Ensure adequate manpower availability
5. Monitor daily performance and motivate team and provide proper training
6. Visit partners, markets as required
7. Gather customer feedback and mentor and counsel manpower
8. Motivate partners for timely targets
9. Handle escalations and ensure satisfaction
10. Coordinate with Sales, Service, Network, Finance teams
11. Participate in various Business Activities as required

Skill sets:

1. Relationship management
2. Delegation skills
3. Team management
4. Diversity management
5. Problem Solving skills
6. Experience in area/zone for DTH Industry / Device Operations
7. Geography knowledge
8. Domain knowledge of DTH / Cable / Telecom/ Devices
9. Understanding of business training requirements

Company Overview

At MagikKraft, we are revolutionizing the construction industry by redefining how projects are monitored, managed, and delivered faster, smarter, and safer.

Job Overview

MagikKraft is seeking an enthusiastic Operations Management Intern to join our team in Ahmedabad. This entry-level position is ideal for a fresher with 0 to 1 years of experience looking to grow in the rapidly evolving construction sector. This is an in-office internship position where you will work closely with our team to ensure the seamless operation of project management tasks.

Qualifications and Skills

• Possess strong project coordination skills, enabling efficient management of project timelines and deliverables (Mandatory skill).
• Demonstrate quality assurance capabilities to ensure that all project deliverables meet or exceed set standards (Mandatory skill).
• Understanding of drone technology and its application in modern construction projects for monitoring and data collection.
• Knowledge in resource allocation to maximize efficiency and productivity within project constraints.
• Ability to optimize processes to ensure that operations are conducted in the most efficient manner possible.
• Experience with remote monitoring techniques to oversee project developments without physical presence.
• Basic budgeting acumen to assist in financial planning and control of resources.
• Familiarity with supply chain management concepts to effectively control and manage project logistics.

Roles and Responsibilities

• Assist in the coordination and management of construction projects to ensure they align with predefined objectives.
• Participate in the development and implementation of quality assurance protocols to maintain high project standards.
• Utilize drone technology and digital tools to enhance project monitoring and reporting.
• Support in resource allocation and management to ensure optimal use of materials and personnel.
• Contribute to process improvement initiatives aimed at increasing operational efficiency.
• Engage in remote monitoring tasks to ensure projects are progressing as planned from a distance.
• Aid in budgeting exercises to help in controlling project costs effectively.
• Collaborate with the supply chain team to optimize project-related logistics and procurement activities.