361 Finance Business Support jobs in India

AVP - Finance - Business support services

Karnataka, Karnataka ANSR

Posted 5 days ago

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Job Description

AVP – Finance BSS


About the Role:


We are seeking a highly experienced and visionary Finance Transformation Leader to drive large-scale finance transformation initiatives across our Global Capability Center (GCC) operations. This role will focus on modernizing finance functions, enhancing operational efficiency, ensuring regulatory compliance, and aligning financial strategies with business objectives. The ideal candidate is a Chartered Accountant (CA) with a proven track

record in leading finance transformation programs within the GCC or shared services environment.


Key Responsibilities


Strategic Leadership:

• Lead and execute the finance transformation agenda across the enterprise, including process redesign, automation, digital finance, and service delivery enhancements.


Global Capability Center (GCC) Operations:

• Oversee the design, setup, and optimization of finance shared services within GCCs. Drive centralization, standardization, and scalability of finance functions such as

R2R, P2P, O2C, FP&A, and Tax.


Digital Transformation & Automation:

• Identify and deploy new-age digital solutions including RPA, AI/ML, advanced analytics, and ERP systems to modernize financial operations. Focus on positioning the function as a best in class global service provider.


Change Management:

• Drive stakeholder alignment, manage resistance, and implement structured change management to ensure successful adoption of transformation initiatives across global teams.


Governance & Risk Management:

• Build strong governance frameworks for compliance, risk management, and internal controls, ensuring alignment with global regulatory standards.


People Leadership:

• Lead and mentor large cross-functional finance teams (100+ FTEs); promote a high performance culture and support career development and capability building.


Business Partnering:

• Collaborate with business leaders, CFOs, and functional heads to align financial goals with overall enterprise strategy. The incumbent will play a critical role in leading service delivery for global stakeholders, including senior leadership and board level executives.

Performance Metrics & Reporting:

• Establish and monitor KPIs, service level agreements (SLAs), and productivity benchmarks to measure and report transformation impact. Operational Excellence is


key to this role.


Required Skills

Chartered Accountant (CA) with 15+ years of post-qualification experience

• Proven experience in leading end-to-end finance transformation programs at scale

• Experience in managing or setting up Global Capability Centers (GCCs) or large shared service environments

• Strong expertise in R2R, P2P, O2C, FP&A, Controllership, and Tax operations

• Hands-on exposure to automation tools (RPA, BOTs), analytics platforms (Power BI, Tableau), and ERP systems (SAP, Oracle)

• Excellent leadership, stakeholder management, and communication skills

• Experience in handling global stakeholders across the US, EMEA, and APAC region

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Director of Finance & Business Support | voco Amritsar

Amritsar, Punjab IHG

Posted 2 days ago

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Job Description

**About us**
**At voco®, we've created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character - and that's something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.**
**At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So, before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us, we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won't find in any guide book.**
Join the Team at the Pre-Opening of voco Amritsar, located with excellent road connectivity to the city's commercial and residential hubs, voco Amritsar caters to a dynamic mix of corporate, SME, and MICE clientele in a substantially competitive market. The voco Amritsar is located approximately 11.6 kilometers (7.2 miles) from the Golden Temple and 13 kilometers (8.0 miles) from Sri Guru Ram Dass Jee International Airport.
With 139 well-appointed rooms, the hotel offers full-service F&B outlets including an All-Day Dining restaurant (90 covers), Lobby Lounge (30 covers), and Bar (60 covers), along with 24-hour Room Service. Our meetings and events space accommodates up to 500 guests, supported by additional leisure and wellness facilities such as a Health Club, Swimming Pool, and a boutique Spa.
**What is expected from you?**
As a part of management committee member, you shall be responsible to drive success for voco Amritsar.
**Travel is a journey. We help make it a joy** .
Designed to stand out from the crowd, voco hotels is IHG's fastest-growing premium brand, offering a hotel experience that is consistently thoughtful and distinct. Each property is characterised by its individual charm, providing guests with something different while also ensuring the reliability of a global brand. With an inviting and unstuffy atmosphere, voco hotels create a space where guests can truly unwind and feel at ease. Centred around the brand hallmarks **'Come on in'** , **'Me time'** , and **'voco life'** , voco delivers delightful and uplifting experiences brought to life by easy-going and attentive hosts. Launched in 2018, the voco brand by IHG is known for its rapid global expansion and focus on conversion opportunities, offering a "reliably different" upscale experience with a distinctive identity and relaxed service style.
**What is the job?**
As Director of Finance and Business Support, you will be a key member of the executive leadership team, responsible for driving financial performance, ensuring compliance, and supporting strategic decision-making. You'll oversee all finance-related functions while providing critical business insights to enhance revenue and profitability across our diverse operations-including F&B outlets (All Day Dining, Lobby Lounge, Bar), Room Service, Meetings & Events (under 500 covers), Spa, Health Club, and Pool.
This is an opportunity to lead financial stewardship at a hotel that blends premium hospitality with operational excellence.
At voco we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.  
**Your day to day**
**People**
+ Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers   
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals -recognise good performance 
+ Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently 
+ Recommend or initiate any HR elated actions where needed  
+ Direct the team on how decision-making impacts profits  
+ Drive a great working environment for teams to thrive - connect departments to create sense of one team  
**Responsible Business**
+ Implement and maintain acceptable accounting practices as required by company policy and procedures 
+ Ensure financial control procedures and systems are ethical and legal 
+ Participate in local recognised professional and industry organisations 
+ Manage hotel contracts (example: vendor leases and/or service contracts) 
+ Other ad-hoc duties - unexpected moments when we have to pull together to get a task done 
**Financial**
+ Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return  
+ Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads
+ Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts 
+ Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings 
+ Manage accounts payable to balance cash flow and reputation with suppliers 
+ Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved 
+ Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances 
**Guest Experience**
+ Help guests - you'll be happy to help if someone needs assistance with a request or complaint 
+ Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolution
**Accountabilities**
This is the top Accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.    
**What we need from you**
+ Bachelor's degree / higher education qualification / equivalent in Accounting and Finance  
+ 4-8 years' experience in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience 
+ Knowledge of accounting management duties e.g. negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns etc
+ Professional accounting or finance designation or certification preferred.  
+ Must speak local language(s). Other languages preferred 
**How do I deliver this?**
**We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.**
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests
+ **True Confidence** : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening** : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness** : is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
**What we offer**
We'll reward all your hard work with a great work environment and benefits - including but not limited to F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, excellent development, and advancement opportunities across the globe.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ( to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.

Director of Finance & Business Support | voco Goa Arpora

Goa, Goa IHG

Posted 2 days ago

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Job Description

A little taste of your day-to-day:
Bottom line? We're looking for a new Director of Finance and Accounting comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving hotel profitability. In return, we'll put our financial operations and the security of our hotel assets in your expert hands.
Every day is different, but you'll mostly be:
● Managing and coaching your team to ensure the right person is always on the right task
● Setting exceptional accounting practice standards and ensuring financial control procedures remain ethical and legal
● Maximising financial returns through financial analysis, data trends and market information - while budgeting accordingly
● Enhancing the guest experience through improved payment options, inventory controls and financial dispute resolution
● Supervising a number of clerical accounting employees across a range of functions - from Accounts Payable to Purchasing and Payroll.
What We need from you:
● Bachelor's degree / higher education qualification / equivalent in Accounting and Finance  
● 4-8 years' experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience 
● Knowledge of accounting management duties e.g., negotiating hotel space and tenant leases, processing payroll, performing asset management duties, providing business projections, displacement analysis, preparing government reports, filing tax returns etc
● Professional accounting or finance designation or certification preferred  
● Must speak local language(s)
● Other languages beneficial
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.

Business Operations Manager

World Wide Technology

Posted 2 days ago

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Job Description

**Job Title:** Business Operations Manager
**Location:** Remote, India
For 35 years, WWT has been helping the world's biggest brands dream big and build bigger. With 12,000 amazing people in 42 countries, we bring together digital strategy, AI, cybersecurity, cloud, and rock-solid infrastructure. We don't just sell hardware-we design, build, and support everything our customers need to succeed. Oh, and in 2025, we were ranked the 9th best place to work. so we must be doing something right.
**About the role:**
The SC&E Business Operations Manager, India plays a critical role in driving organizational effectiveness, culture, and performance for the SC&E organization in the region. This role assumes responsibility for managing and executing regional initiatives while ensuring alignment with global priorities. The manager will serve as a key representative of the SC&E business in region.
As the team grows, this role will also act as a mentor and coach for matrixed resources across the organization, helping to build capability, consistency, and scalability. The role requires a strong balance of strategic oversight, project management, and on-the-ground execution to ensure success.
**Roles and Responsibilities:**
+ Regional Leadership & Representation
+ Serve as a SC&E representative in the India region, presenting in key meetings to represent the business.
+ Partner with global and regional stakeholders to ensure alignment of global activities with broader business priorities.
+ Act as a mentor/coach to matrixed resources across the team to support capability-building and long-term talent development.
+ Operations & Event Support
+ Plan and execute training sessions and regional meetings, including scheduling, booking venues, managing invitations, coordinating catering, and overseeing social activities.
+ Provide onsite support during events to ensure seamless delivery.
+ Serve as the point of contact for logistical and operational needs for SC&E in the APAC region.
+ Training & Development
+ Identify regional training needs and scale programs across India by introducing new learning opportunities and driving "train-the-trainer" initiatives.
+ Partner with global L&D teams to ensure consistency and quality of training delivery.
+ Track participation and effectiveness to inform continuous improvement.
+ Culture & Engagement (Great Place to Work)
+ Collaborate with cross-functional teams to design and activate cultural and engagement initiatives that strengthen employee experience and support Great Place to Work (GPTW) goals.
+ Champion best practices for inclusion, recognition, and team connectivity across APAC.
+ Change Management & Communications
+ Support organizational change management activities, including communications, stakeholder engagement, and creation of training materials for initiatives impacting the APAC region.
+ Collaborate with cross-functional teams to design and implement process improvements and innovative initiatives.
+ Develop and deliver clear, engaging regional communications to promote training programs, cultural initiatives, and key business updates.
+ Ensure alignment with global messaging and branding standards.
**Qualifications**
+ Strong organizational and project management skills with proven ability to oversee complex regional operations.
+ Experience leading and mentoring matrixed teams/resources in a global, cross-cultural environment.
+ Demonstrated success in scaling training programs and "train-the-trainer" models.
+ Excellent written and verbal communication skills, with experience developing communications and driving change initiatives.
+ Ability to balance strategic planning with hands-on execution.
+ Travel within India ~10-15%
**Benefits**
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, PF Plan with Company Matching, NPS (National Pension Scheme), Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Day of Caring for social responsibility, Bereavement
World Wide Technology is an Equal Opportunity Employer.
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
This advertiser has chosen not to accept applicants from your region.

Business Operations Analyst

Gurugram, Uttar Pradesh NTT America, Inc.

Posted 2 days ago

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Job Description

**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.

Business Operations Analyst

Gurugram, Uttar Pradesh NTT America, Inc.

Posted 2 days ago

Job Viewed

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Job Description

The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Teams** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The Account Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.

Business Operations Analyst

Gurugram, Uttar Pradesh NTT DATA North America

Posted 2 days ago

Job Viewed

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Job Description

**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
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Business Operations Analyst

Gurugram, Uttar Pradesh NTT DATA North America

Posted 2 days ago

Job Viewed

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Job Description

The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Teams** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The Account Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.

Business Operations Associate

Delhi, Delhi NxtWave

Posted 2 days ago

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Job Description

About the Role


We are hiring Business Operations Associates (BOAs) to strengthen our college operations team. In this role, you will play a key part in managing and executing offline assessments in collaboration with colleges , ensuring a seamless experience for students, Training & Placement Officers (TPOs), and internal stakeholders.


While the primary focus will be on assessment and placement operations , responsibilities may evolve based on business requirements , giving you exposure to multiple aspects of operations and analytics.


Key Responsibilities


  • Coordinate with colleges and TPOs to plan and execute offline assessments.
  • Manage student registrations, mock assessments, and pre-drive communication .
  • Ensure effective on-ground execution during assessment drives (logistics, student flow, handling queries, etc.).
  • Share assessment results with students, colleges, and internal teams.
  • Report on-ground activities immediately to the internal team (real-time updates are critical).
  • Prepare and maintain reports, trackers, and dashboards using Google Sheets/Excel.
  • Conduct data analysis to provide insights on student performance, participation, and drive effectiveness.
  • Support the team with additional operational activities as required by the business.
  • Build strong relationships with students, colleges, and internal teams through proactive communication.


Skills & Requirements


  • Excellent communication skills (verbal & written).
  • Strong proactive and problem-solving mindset with ability to adapt to dynamic requirements.
  • Good working knowledge of Google Sheets/Excel, reporting, and analytics .
  • Ability to handle on-ground operations confidently and interact with diverse stakeholders.
  • Comfortable with travel to colleges for assessment drives.
  • F requent travel and field responsibilities.
  • Immediate joiners preferred.


Role Details


  • Job Title: Business Operations Associate (BOA)
  • Location: Hyderabad – frequent travel to colleges required.
  • Job Type: Full-time
  • No. of Positions: 6
  • Working Day s: 6 Days


Compensation: 3.0 - 4.0 LPA

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Business Operations Associate

Hyderabad, Andhra Pradesh NxtWave

Posted 2 days ago

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Job Description

About the Role


We are hiring Business Operations Associates (BOAs) to strengthen our college operations team. In this role, you will play a key part in managing and executing offline assessments in collaboration with colleges , ensuring a seamless experience for students, Training & Placement Officers (TPOs), and internal stakeholders.


While the primary focus will be on assessment and placement operations , responsibilities may evolve based on business requirements , giving you exposure to multiple aspects of operations and analytics.


Key Responsibilities


  • Coordinate with colleges and TPOs to plan and execute offline assessments.
  • Manage student registrations, mock assessments, and pre-drive communication .
  • Ensure effective on-ground execution during assessment drives (logistics, student flow, handling queries, etc.).
  • Share assessment results with students, colleges, and internal teams.
  • Report on-ground activities immediately to the internal team (real-time updates are critical).
  • Prepare and maintain reports, trackers, and dashboards using Google Sheets/Excel.
  • Conduct data analysis to provide insights on student performance, participation, and drive effectiveness.
  • Support the team with additional operational activities as required by the business.
  • Build strong relationships with students, colleges, and internal teams through proactive communication.


Skills & Requirements


  • Excellent communication skills (verbal & written).
  • Strong proactive and problem-solving mindset with ability to adapt to dynamic requirements.
  • Good working knowledge of Google Sheets/Excel, reporting, and analytics .
  • Ability to handle on-ground operations confidently and interact with diverse stakeholders.
  • Comfortable with travel to colleges for assessment drives.
  • F requent travel and field responsibilities.
  • Immediate joiners preferred.


Role Details


  • Job Title: Business Operations Associate (BOA)
  • Location: Hyderabad – frequent travel to colleges required.
  • Job Type: Full-time
  • No. of Positions: 6
  • Working Day s: 6 Days


Compensation: 3.0 - 4.0 LPA

This advertiser has chosen not to accept applicants from your region.
 

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