225 Finance Support jobs in India
Project Finance Support Specialist
Posted 2 days ago
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Job Description
**Projects Creation**
- Coordinate with Business Development, Client Finance, Finance COE and Project Leaders to ensure new awards are properly setup in all relevant financial systems accurately & timely. - Ensure desired results of downstream for a successful project set up are achieved timely & accurately - Populate project setup interface tools for review by FBPs, based on provided pricing tools and contract documentation & any other additional information provided
**Projects Maintenance**
- In coordination with Business Operations staff and FBPs, update project data for project team changes, changes in scope (CIS) and contracts signature. - Review signed contract to ensure accurate billing & revenue recognition milestones are included in project setup. - Maintain/update project budgets within relevant tools from post-award onwards including any subsequent changes in scope based on review of contract documentation. - Make changes to funding to facilitate Billing and / or revenue recognition - Facilitate project close outs. - Performs any other activity assigned in relation to Projects set up & maintenance
**Quality & Timeliness**
- Complete all the assigned tasks within the established TAT and maintain checklists / trackers as directed by the management to facilitate metrics - Provide regular updates to Manager / Supervisor on the process and identifies pain areas in the process and discuss - Respond to all queries from business within the defined timelines - Able to multi-task without compromising quality & adhere to close calendar
**Teamwork**
- Participates in team discussions - Punctual to duties & delivers assigned responsibilities in a transparent way - Work towards solutions and engage in productive discussions - A good team player and contributes to team's success - Upward management & knowledge sharing - Contributes to Team's & Organization's vision and strategies - Adapt to changes & changing needs of work quickly
**Skills:**
- Excellent interpersonal, verbal and written communication skills
- Demonstrated attention to detail
- Strong analytical and problem-solving skills
- Demonstrated initiative and ability to organize, meet strict deadlines, and work both independently and as part of a team
- Client focused approach to work
- A flexible attitude with respect to work assignments and new learning
- Willingness to work in a matrix environment and to value the importance of teamwork.
- Flexible working hours and willingness to stretch when required
- Ability to Prioritize & re-prioritize work and deliver independently
**Knowledge and Experience:**
- Proven relevant experience in an analytical or finance support role within a publicly-traded company preferred
- Well-experienced with Microsoft suite of products
- Advanced level skills in MS Excel
- Knowledge of Business Objects, and Oracle Financials highly desirable
- Understanding of Accounting workflow with respect to Accounts Receivable is preferred
- Knowledge of clinical trials and/or industry experience would be an added advantage
- Exposure to MNCs / Corporate ways of working desired
**Education:**
MBA Freshers of with some work experience in Finance . (Finance, Accounting, or Business)
**Work Location:** Hyderabad
**Shift** : 2:30 PM to 11:30 PM
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Heart Officer (HR & Finance Support)
Posted 5 days ago
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Job Description
Reports to: HR Manager
Location: Head Office / Site Visits across Schemes
Contract Type: Full-time / 30K per Annum
The HEART Officer will act as the first point of contact for staff on HR and finance-related queries, ensuring all matters are dealt with promptly, professionally, and with empathy. This role is central to promoting staff well-being, ensuring accurate information flow between operational teams and back-office functions, and supporting the delivery of high-quality care through effective people engagement.
· Act as the first point of contact for employees regarding HR-related queries (contracts, leave, TUPE, policies).
· Provide guidance to staff on HR policies and escalate complex matters to the HR Manager as required.
· Conduct regular site visits to schemes to meet staff, listen to concerns, and promote positive engagement.
· Support induction and onboarding of new and TUPE-transferred staff, ensuring accurate records are maintained.
· Maintain up-to-date staff data, including attendance, annual leave, and training records.
· Assist in implementing employee engagement initiatives to promote well-being, transparency, and trust.
Finance Support· Handle finance-related staff queries, including payroll, annual leave calculations, and expense claims.
· Audit and validate staff hours and rota data at AT to ensure payroll accuracy.
· Liaise with the Finance team to resolve discrepancies in a timely manner.
· Assist in preparing reports on payroll, overtime, and leave balances.
· Maintain confidentiality and integrity in managing sensitive financial information.
Administration & Governance· Maintain accurate and organised records (electronic and paper-based).
· Support audits and compliance checks as required by HR, Finance, or CQC standards.
· Ensure staff communications are clear, timely, and professional.
· Contribute to policy updates and help cascade changes across teams.
Essential:
· Minimum 2 years’ experience in HR, finance, or administrative support roles.
· Strong understanding of payroll processes and annual leave calculations.
· Excellent written and verbal communication skills in English.
· Proficiency in MS Office, particularly Excel; experience with care or HR software desirable.
· Strong organisational skills with attention to detail and accuracy.
· Ability to manage sensitive information with discretion and integrity.
· Professional, approachable, and able to build trust with staff at all levels.
Desirable:
· Experience in the health or social care sector.
· Previous involvement in TUPE processes, payroll audits, or staff engagement initiatives.
Mapping and Administrative Support Specialist
Posted 2 days ago
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Job Description
The **Mapping and Administrative Support Specialist** is primarily responsible for using design software to create customized, highly-detailed office maps and floor plans, per the requirements of Logitech's enterprise customers. They will also work closely with the Enterprise Support & Services teams to process the map creation requests, and fix or update maps as needed by our customers. The role will also assist with a variety of projects and administrative tasks related to the Support & Services team.
Successful candidates will have experience with Adobe Illustrator or similar software, as well as project management software such as JIRA, Asana, or similar products. They will also have experience in the customer support or services field, and familiarity with common needs and practices and common software tools of larger enterprise companies.
This role is not customer-facing, but will work closely with internal team members who do work with our customers, helping to enable an excellent customer experience from behind the scenes.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you'll need for success at Logitech. In this role you will:
+ Use Adobe Illustrator and similar tools to create floor plans
+ Use project management software to organize requests such as Asana and Jira
+ Be part of a team working to meet important business customer needs
+ Contribute to related projects and tasks within the department as needed
Key Qualifications:
For consideration, you must bring the following minimum skills and behaviors to our team:
+ Proficient in Adobe Illustrator
+ Proficient in Microsoft or Google workplace tools, particularly spreadsheets and data entry
+ Experience with project management tools such as JIRA, Asana, or similar
+ Strong knowledge of Windows
+ Strong written and verbal communication skills in formal / business settings
+ A perfectionist when it comes to creating projects and artwork
+ Experience in a technical support role strongly preferred, but not required
+ Knowledge of Logitech's products and software is helpful but not required
Education
4-year degree or equivalent experience
_Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we're small and flexible enough for every person to take initiative and make things happen. But we're big enough in our portfolio, and reach for those actions to have a global impact. That's a pretty sweet spot to be in and we're always striving to keep it that way._
_"All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability."_
If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at + for assistance.
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at for assistance and we will get back to you as soon as possible.
Operations Manager - Remote Administrative Support
Posted 22 days ago
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Job Description
The ideal candidate will have a strong background in office management, human resources, or a related administrative field. You should possess excellent organizational, time management, and problem-solving skills. This position requires the ability to multitask, prioritize tasks effectively, and maintain a high level of professionalism. Experience with office management software and systems is essential.
Key responsibilities include coordinating office activities, managing vendor relationships, overseeing facilities management, and ensuring compliance with health and safety regulations. You will also play a role in employee onboarding, coordinating training programs, and managing company records. Effective communication and interpersonal skills are crucial for liaising with staff at all levels and external partners.
We are looking for a proactive leader who can identify areas for improvement and implement innovative solutions to enhance operational efficiency. The ability to work independently and as part of a team is important. This is a great opportunity to contribute to a supportive and dynamic work environment.
**Responsibilities:***
- Manage daily administrative operations and ensure efficiency.
- Supervise and mentor administrative support staff.
- Oversee office supplies, equipment, and facilities management.
- Develop and implement office policies and procedures.
- Coordinate employee onboarding and training programs.
- Manage vendor relationships and contract negotiations.
- Ensure compliance with health, safety, and security regulations.
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum 4 years of experience in office management or operations management.
- Proven leadership and team management skills.
- Proficiency in MS Office Suite and other office management software.
- Excellent organizational, communication, and problem-solving abilities.
- Ability to adapt to a hybrid work model.
- Detail-oriented with strong multitasking capabilities.
AVP - Finance - Business support services
Posted 5 days ago
Job Viewed
Job Description
AVP – Finance BSS
About the Role:
We are seeking a highly experienced and visionary Finance Transformation Leader to drive large-scale finance transformation initiatives across our Global Capability Center (GCC) operations. This role will focus on modernizing finance functions, enhancing operational efficiency, ensuring regulatory compliance, and aligning financial strategies with business objectives. The ideal candidate is a Chartered Accountant (CA) with a proven track
record in leading finance transformation programs within the GCC or shared services environment.
Key Responsibilities
Strategic Leadership:
• Lead and execute the finance transformation agenda across the enterprise, including process redesign, automation, digital finance, and service delivery enhancements.
Global Capability Center (GCC) Operations:
• Oversee the design, setup, and optimization of finance shared services within GCCs. Drive centralization, standardization, and scalability of finance functions such as
R2R, P2P, O2C, FP&A, and Tax.
Digital Transformation & Automation:
• Identify and deploy new-age digital solutions including RPA, AI/ML, advanced analytics, and ERP systems to modernize financial operations. Focus on positioning the function as a best in class global service provider.
Change Management:
• Drive stakeholder alignment, manage resistance, and implement structured change management to ensure successful adoption of transformation initiatives across global teams.
Governance & Risk Management:
• Build strong governance frameworks for compliance, risk management, and internal controls, ensuring alignment with global regulatory standards.
People Leadership:
• Lead and mentor large cross-functional finance teams (100+ FTEs); promote a high performance culture and support career development and capability building.
Business Partnering:
• Collaborate with business leaders, CFOs, and functional heads to align financial goals with overall enterprise strategy. The incumbent will play a critical role in leading service delivery for global stakeholders, including senior leadership and board level executives.
Performance Metrics & Reporting:
• Establish and monitor KPIs, service level agreements (SLAs), and productivity benchmarks to measure and report transformation impact. Operational Excellence is
key to this role.
Required Skills
• Chartered Accountant (CA) with 15+ years of post-qualification experience
• Proven experience in leading end-to-end finance transformation programs at scale
• Experience in managing or setting up Global Capability Centers (GCCs) or large shared service environments
• Strong expertise in R2R, P2P, O2C, FP&A, Controllership, and Tax operations
• Hands-on exposure to automation tools (RPA, BOTs), analytics platforms (Power BI, Tableau), and ERP systems (SAP, Oracle)
• Excellent leadership, stakeholder management, and communication skills
• Experience in handling global stakeholders across the US, EMEA, and APAC region
Director of Finance & Business Support | voco Amritsar
Posted 2 days ago
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Job Description
**At voco®, we've created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character - and that's something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.**
**At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So, before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us, we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won't find in any guide book.**
Join the Team at the Pre-Opening of voco Amritsar, located with excellent road connectivity to the city's commercial and residential hubs, voco Amritsar caters to a dynamic mix of corporate, SME, and MICE clientele in a substantially competitive market. The voco Amritsar is located approximately 11.6 kilometers (7.2 miles) from the Golden Temple and 13 kilometers (8.0 miles) from Sri Guru Ram Dass Jee International Airport.
With 139 well-appointed rooms, the hotel offers full-service F&B outlets including an All-Day Dining restaurant (90 covers), Lobby Lounge (30 covers), and Bar (60 covers), along with 24-hour Room Service. Our meetings and events space accommodates up to 500 guests, supported by additional leisure and wellness facilities such as a Health Club, Swimming Pool, and a boutique Spa.
**What is expected from you?**
As a part of management committee member, you shall be responsible to drive success for voco Amritsar.
**Travel is a journey. We help make it a joy** .
Designed to stand out from the crowd, voco hotels is IHG's fastest-growing premium brand, offering a hotel experience that is consistently thoughtful and distinct. Each property is characterised by its individual charm, providing guests with something different while also ensuring the reliability of a global brand. With an inviting and unstuffy atmosphere, voco hotels create a space where guests can truly unwind and feel at ease. Centred around the brand hallmarks **'Come on in'** , **'Me time'** , and **'voco life'** , voco delivers delightful and uplifting experiences brought to life by easy-going and attentive hosts. Launched in 2018, the voco brand by IHG is known for its rapid global expansion and focus on conversion opportunities, offering a "reliably different" upscale experience with a distinctive identity and relaxed service style.
**What is the job?**
As Director of Finance and Business Support, you will be a key member of the executive leadership team, responsible for driving financial performance, ensuring compliance, and supporting strategic decision-making. You'll oversee all finance-related functions while providing critical business insights to enhance revenue and profitability across our diverse operations-including F&B outlets (All Day Dining, Lobby Lounge, Bar), Room Service, Meetings & Events (under 500 covers), Spa, Health Club, and Pool.
This is an opportunity to lead financial stewardship at a hotel that blends premium hospitality with operational excellence.
At voco we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
**Your day to day**
**People**
+ Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals -recognise good performance
+ Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently
+ Recommend or initiate any HR elated actions where needed
+ Direct the team on how decision-making impacts profits
+ Drive a great working environment for teams to thrive - connect departments to create sense of one team
**Responsible Business**
+ Implement and maintain acceptable accounting practices as required by company policy and procedures
+ Ensure financial control procedures and systems are ethical and legal
+ Participate in local recognised professional and industry organisations
+ Manage hotel contracts (example: vendor leases and/or service contracts)
+ Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
**Financial**
+ Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return
+ Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads
+ Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts
+ Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings
+ Manage accounts payable to balance cash flow and reputation with suppliers
+ Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved
+ Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances
**Guest Experience**
+ Help guests - you'll be happy to help if someone needs assistance with a request or complaint
+ Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolution
**Accountabilities**
This is the top Accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.
**What we need from you**
+ Bachelor's degree / higher education qualification / equivalent in Accounting and Finance
+ 4-8 years' experience in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience
+ Knowledge of accounting management duties e.g. negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns etc
+ Professional accounting or finance designation or certification preferred.
+ Must speak local language(s). Other languages preferred
**How do I deliver this?**
**We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.**
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests
+ **True Confidence** : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening** : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness** : is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
**What we offer**
We'll reward all your hard work with a great work environment and benefits - including but not limited to F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, excellent development, and advancement opportunities across the globe.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ( to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Director of Finance & Business Support | voco Goa Arpora
Posted 2 days ago
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Job Description
Bottom line? We're looking for a new Director of Finance and Accounting comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving hotel profitability. In return, we'll put our financial operations and the security of our hotel assets in your expert hands.
Every day is different, but you'll mostly be:
● Managing and coaching your team to ensure the right person is always on the right task
● Setting exceptional accounting practice standards and ensuring financial control procedures remain ethical and legal
● Maximising financial returns through financial analysis, data trends and market information - while budgeting accordingly
● Enhancing the guest experience through improved payment options, inventory controls and financial dispute resolution
● Supervising a number of clerical accounting employees across a range of functions - from Accounts Payable to Purchasing and Payroll.
What We need from you:
● Bachelor's degree / higher education qualification / equivalent in Accounting and Finance
● 4-8 years' experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience
● Knowledge of accounting management duties e.g., negotiating hotel space and tenant leases, processing payroll, performing asset management duties, providing business projections, displacement analysis, preparing government reports, filing tax returns etc
● Professional accounting or finance designation or certification preferred
● Must speak local language(s)
● Other languages beneficial
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Admin Support-Finance-Surat-Upto 30k
Posted 8 days ago
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Job Description
Profile : Admin Support
Experience: 1-2 years
Salary: Upto 15k-30k
Role Overview:We are seeking a proactive and detail-oriented Administrative Assistant to support our property management operations. This role is essential to ensuring smooth day-to-day activities by handling a variety of administrative tasks, assisting with property management duties, and acting as a key point of communication with external parties such as local councils and building control authorities.
Key Responsibilities: 1. Administrative Support:-
Handle general administrative tasks such as filing, scheduling appointments, and managing correspondence
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Organize and maintain company records digitally
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Assist in coordinating property viewings, inspections, and maintenance work
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Help manage tenant inquiries and maintain consistent communication with tenants
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Update property management systems with data such as tenancy agreements and maintenance schedules
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Accurately input and manage property-related data in spreadsheets and property management software
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Create and maintain up-to-date records of income, expenses, and property details
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Liaise with local councils regarding property compliance, licensing, and regulatory requirements
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Assist in the preparation and submission of planning applications and building control documentation
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Fluent in English with good communication skills
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Good knowledge of Microsoft Excel
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Willingness to work UK Shift - 2:00 PM to 11:00 PM IST
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Available to work 6 days a week (Monday to Saturday)
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12-month commitment required
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1-2 years of experience in a similar administrative or property-related role
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Salary range: ₹15,000 - ₹30,000 per month
Customer Support-Finance-Surat-Upto 30k
Posted 11 days ago
Job Viewed
Job Description
Profile: Customer Support
Experience: 1-2 years
Salary: Upto 15k-30k
Job Overview:A Customer Service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers, and they help ensure that customers are satisfied with products, services, and features.
Responsibilities:-
Maintaining a positive, empathetic, and professional attitude toward customers at all times
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Responding promptly to customer inquiries
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Acknowledging and resolving customer complaints
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Knowing our website and services inside and out so that you can answer questions
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Keeping accurate records of customer interactions, transactions, comments, and complaints
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Communicating and coordinating with colleagues as necessary
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Ensuring customer satisfaction and providing professional customer support
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Creating tickets for escalated queries and logging them to Edesk
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Tracking customer orders and providing information to the customer
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Creating returns labels for customers
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Understanding the different returns process for shops and online
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Answering calls and resolving issues over the phone
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Creating a ticket on Edesk for unresolved queries, informing the customer, and changing the status to "TO DO" for the core team to resolve
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Fluent in English
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Good written and verbal communication
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UK Shift - 2 PM to 11 PM IST
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6 days working, week off not on Sunday
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12-month commitment
Financial Services Consultant
Posted 15 days ago
Job Viewed
Job Description
Ready to lead the fintech revolution and bridge the gap between innovation and real clients? We're an international team building an AI platform for financial analytics and trading, shaking up the game in Asia, Europe, and the USA. If you love fintech, communication, and want to captain your own officethis is your ticket to the future!
How It Works?
- First Month: Get $1000 to kick things offcover trips, time, ordering promo materials, finding an office, and setting up social media. This is our chance to see your energy and for you to dive into our platform.
- Post-Launch: Fixed base salary of $000 per month (with growth as we scalewe invest in your wins!).
- Prep Phase: Immerse yourself in our AI platform, master the client engagement scripts, and get ready to inspire clients on our mission: making finance smarter and more accessible.
Earning PotentialClient Engagement Bonuses Earn extra on top of your base through our program:
- Tier 1: 8% of client contracts
- Tier 2: 2.5% of contracts
- Tier 3: 1.5% of contracts
- Tier 4: 1% of contracts
- Tier 5: 0.5% of contracts
Example: A client walks into your office, you guide them through a consultation, they sign up for 10,000and you pocket 8%, that's 800. As your client network grows, so does your incometo the moon!
What's on Deck?
- Run the office like it's yours: from launch to daily opsit's all in your hands.
- Guide clients through our AI platform: analytics, trading, data magic.
- Host in-person meetings at the office and online consults via Zoom.
- Hand out promo materials so everyone knows about usfrom flyers to cool merch.
- Attract new fintech fans to innovations that change lives.
Who We're Looking For?
- Passion for fintech and cutting-edge solutionsyou're all in!
- Top-notch communication, results-driven vibe, and the chops to solo-run an office.
- Bonus: Sales or client service experienceshare how you closed your dream deal!
Conditions That Inspire
- Base: From 1000/month starting month one (plus growth!).
- Bonuses: Up to 8% on contractsno cap.
- Location: Full-time office-based in your country (Asia, Europe, or USA)your city, your office.
- tg danielradutak