101 Flagship Store jobs in India

Company Overview

Reliance Retail, India's largest and most profitable retailer, revolutionizes retail with its omni-channel presence, serving over 193 million loyal customers. Established in 2006, the company offers superior quality products and exceptional value, operating 15,000+ stores across 42 million square feet. As a partner of choice for major brands, Reliance Retail continues to enhance job security and financial income for millions, bolstered by a robust supply chain and a dedicated workforce. Discover more at .

Job Overview

We are seeking a mid-level Store Operations professional to join our team in Mandya. This is a full-time role at Reliance Retail, where you will be responsible for managing efficient store operations. The ideal candidate will possess strong skills in inventory management and customer relationship management, ensuring a seamless customer experience while coordinating supply chain processes.

Qualifications and Skills

• Proficient in inventory management techniques to ensure optimal stock levels and minimize shrinkage.
• Strong expertise in customer relationship management, fostering loyal customer connections and satisfaction.
• Experience in supply chain coordination to streamline processes and improve operational efficiency.
• Proven ability to lead teams effectively, driving performance and fostering a collaborative environment.
• Competence in inbound and outbound logistics operations, ensuring timely delivery of goods and services.
• Ability to manage fulfilment center operations and maintain efficient workflows to meet customer demands.
• Excellent organizational and multitasking skills, adept at handling various aspects of store operations.
• Effective communication skills to liaise with diverse teams and manage customer interactions smoothly.
• Expertise in outbound logistics processes (Mandatory skill), essential for seamless distribution and delivery.

Roles and Responsibilities

• Oversee daily store operations ensuring smooth and efficient store functionality at all times.
• Manage inventory processes to optimize stock levels and reduce wastage.
• Develop and maintain strong relationships with customers to enhance satisfaction and loyalty.
• Coordinate with the supply chain team to ensure timely delivery and stocking of products.
• Lead and motivate store staff, providing guidance and development opportunities.
• Ensure the fulfilment center's operations meet customer requirements efficiently.
• Implement best practices in logistics management for inbound and outbound processes.
• Handle customer inquiries and resolve issues to maintain high levels of satisfaction.

Roles and Responsibilties-

Oversee daily store operations and ensure smooth functioning

Lead the team to meet sales targets and maximize profitability

Recruit, train, and manage store staff

Monitor stock levels and coordinate with suppliers

Maintain store cleanliness, safety, and full stock availability

Address customer concerns and ensure high service standards

Manage budgets, sales reports, and financial records

Implement merchandising and promotional activities

Ensure compliance with company policies and safety regulations

Conduct staff performance reviews and provide constructive feedback

Interested candidates can share their resume on

• Manage all aspects of daily store operations to ensure smooth functioning.
• Lead, train, and motivate store staff to achieve performance goals.
• Oversee inventory management, including stock levels, ordering, and merchandising.
• Ensure exceptional customer service standards are met and exceeded.
• Drive sales performance and achieve store revenue targets.
• Maintain visual merchandising standards and ensure an appealing store environment.
• Implement and enforce company policies, procedures, and safety regulations.
• Manage store budgets, control expenses, and optimize profitability.
• Handle customer inquiries, complaints, and feedback professionally.
• Conduct regular performance reviews and provide constructive feedback to staff.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail management, with a proven track record of success.
• Strong leadership, people management, and coaching skills.
• Excellent customer service and interpersonal skills.
• Proficiency in retail operations, inventory management, and sales techniques.
• Ability to analyze sales data and make informed business decisions.
• Experience with Point of Sale (POS) systems and retail software.
• Strong organizational and time management skills.
• Adaptability and ability to thrive in a fast-paced retail environment.
• Commitment to maintaining high standards of store presentation.