8 Forwarding Agent jobs in India

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. 

Responsibilities

• Establish and maintain business standards for accuracy, productivity and reliability
• Manage the daily functions of the business
• Prepare annual performance review and reevaluate processes
• Ensure regulatory, compliance and legal rules are followed
• Manage budget to align with goals of business

Qualifications

• 10+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

Company Description

R Cube Logistics and Consulting is a privately owned company based in New Delhi. The organization with its Globally Present Strategic Partners and Network Operations, services it’s customers worldwide with best in class solutions for all Logistics and Supply Chain Management requirements.

Role Description

This is a full-time on-site role for an Sales Representative at R Cube Logistics and Consulting in New Delhi. We are seeking a highly motivated and results-driven Sales Representative to join our dynamic team in the freight forwarding industry. The ideal candidate will be responsible for driving business growth by identifying new sales opportunities, managing relationships with existing clients, and promoting our freight forwarding services. This role requires excellent communication skills, a strong understanding of logistics, and a passion for customer satisfaction.

The Sales Representative will be responsible for customer satisfaction, customer service, lead generation, and account management on a day-to-day basis.

• Create detail business plans to facilitate the attainment of goal
• Identify and develop new business opportunities
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking , cold calling email campaigns and social touches and turn them into long term partnerships
• Deliver quality and tailored demonstrations of the products to prospects based on their needs and priorities
• Present and promote the company's services, including air, sea, and land freight solutions.
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation
• Negotiate agreement and keep records of sales and data
• Stay up-to-date with industry trends, market conditions, and competitor activity
• Track and report sales progress, activities, and forecasts to management.

Qualifications

• Preferred minimum of 2+ years as proven Sales
• Knowledge of market research , sales and negotiating principles
• Sales and Lead Generation skills
• Customer Satisfaction and Customer Service skills
• Account Management skills
• Excellent communication and interpersonal skills
• Ability to build and maintain client relationships
• Outstanding Knowledge of MS Office , is a plus
• Self -motivated with the ability to work in fast paced , changing environment
• Organizational and time-management skills
• Enthusiastic and passionate
• Bachelor's degrees in Business Administration or Marketing is a plus

• Manage and coordinate international shipments via air, sea, and land freight.
• Prepare and process all necessary documentation for customs clearance, including bills of lading, commercial invoices, and packing lists.
• Liaise with customs brokers, airlines, shipping lines, and trucking companies to ensure smooth transit.
• Track shipments from origin to destination, providing timely updates to clients and internal teams.
• Resolve any issues or delays that may arise during the shipping process.
• Negotiate rates and contracts with carriers to ensure competitive pricing.
• Maintain accurate and up-to-date records of all shipments and related documentation.
• Ensure compliance with all relevant international trade regulations and customs laws.
• Build and maintain strong relationships with clients, providing excellent customer service.
• Assist in identifying opportunities to improve logistics processes and reduce costs.
• Stay informed about changes in customs regulations and industry best practices.
• Process invoices and manage payment procedures related to freight forwarding.
• Conduct virtual team meetings and training sessions as needed.

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 4 years of experience in freight forwarding, logistics coordination, or international shipping.
• Strong understanding of international trade regulations, customs procedures, and Incoterms.
• Proficiency in using logistics management software and tracking systems.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to manage multiple tasks simultaneously and meet tight deadlines.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience working in a remote environment is advantageous.
• Knowledge of different transport modes and their operational requirements.

• Coordinate and manage the movement of international shipments, including air, sea, and land freight.
• Prepare and process all necessary shipping documentation, such as bills of lading, customs declarations, and import/export permits.
• Liaise with shipping lines, airlines, trucking companies, and customs brokers to arrange transport and clear shipments.
• Track shipments in transit and provide timely updates to clients and internal stakeholders.
• Resolve any issues or delays that may arise during the shipping process, such as customs holds or documentation errors.
• Ensure compliance with all international trade regulations, tariffs, and customs laws.
• Maintain accurate records of all shipments, costs, and related documentation.
• Communicate effectively with overseas agents and partners to ensure seamless end-to-end logistics.
• Assist in developing and implementing strategies to optimize international logistics operations and reduce costs.
• Provide excellent customer service by responding to inquiries and addressing concerns related to international shipments.
• Stay updated on changes in international trade policies and shipping procedures.

• Bachelor's degree in Logistics, Supply Chain Management, International Business, or a related field.
• Minimum of 3-5 years of experience in logistics coordination, freight forwarding, or international shipping.
• In-depth knowledge of international shipping procedures, Incoterms, and customs clearance processes.
• Familiarity with various modes of transportation and carrier operations.
• Proficiency in using logistics software and MS Office Suite.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to negotiate and build relationships with diverse stakeholders.
• Attention to detail and accuracy in handling documentation.
• Ability to work independently and collaboratively in a hybrid work environment.
• Understanding of import/export regulations and trade compliance is essential.

About RRA Group Inc.

RRA Group Inc. is a leading international freight forwarding and logistics company operating across Canada and the USA .

We are a Federal Maritime Commission (FMC)-certified NVOCC , and proud members of WCA, JCTrans, CIFFA, and FIATA , giving our team access to a powerful network of global agents and carriers.

We specialize in ocean, air, and land freight , backed by in-house customs brokerage , asset-based trucking , and bonded warehouse facilities . Our integrated platform enables our clients to experience a seamless end-to-end supply chain solution.

We’re currently seeking an experienced Freight Forwarding Pricing & Operations Specialist to join our remote global team.

️ Position Overview

This is a full-time remote role focused on pricing, carrier negotiation, and operational coordination for international shipments.

You will work directly with carriers, co-loaders, and overseas agents to prepare quotes, manage bookings, and ensure smooth cargo execution from pickup to final delivery.

This role suits professionals who already understand freight forwarding workflows (especially ocean export/import) and can independently handle daily operations with precision and accountability.

Key Responsibilities

• Source and negotiate freight rates with shipping lines, airlines, co-loaders, and trucking partners.
• Prepare competitive pricing and quotations for both import/export RFQs and spot inquiries.
• Coordinate bookings, documentation, and compliance with carriers and overseas partners.
• Manage end-to-end shipment visibility through to final delivery, including pre-alerts, BL issuance, and D/O release.
• Work closely with our overseas WCA and JCTrans agents for routing, transshipment, and consolidation requirements.
• Collaborate with sales teams to support trade lane development and bid submissions.
• Ensure profitability through cost control, margin analysis, and operational efficiency.
• Maintain shipment data in CRM and TMS systems for internal reporting.

Qualifications

• Minimum 3–5 years of experience in international freight forwarding (air & ocean) — pricing or operations-focused.
• Strong understanding of carrier rate structures, surcharges, and INCOTERMS .
• Experience dealing with NVOCCs, shipping lines, and airline consolidators .
• Excellent communication and coordination skills with agents and carriers.
• Familiarity with customs documentation (B/L, AWB, ISF, manifest filing, etc.).
• Proficiency with TMS , Excel , and freight management systems.
• Ability to work independently in a fast-paced remote environment.
• Bachelor’s degree in Logistics, International Business, or Supply Chain preferred.

What We Offer

• Competitive base pay with performance incentives
• Remote work flexibility across global time zones
• Opportunity to collaborate with worldwide WCA and JCTrans partners
• Exposure to multi-modal freight operations and cross-border logistics
• Growth opportunities in a rapidly expanding international division
• Supportive environment backed by customs brokerage and asset-based trucking

How to Apply

If you have a strong freight forwarding background and thrive in pricing and operational coordination, we’d love to hear from you.

Apply directly through LinkedIn.

Hashtags for Reach

• #FreightForwarding #LogisticsJobs #FreightOperations #FreightPricing #NVOCC #OceanFreight #AirFreight #InternationalLogistics #RemoteJobs #SupplyChain #RRAGroupInc

Company Overview

SC Lines Shipping & Logistics Pvt Ltd. specializes in the global transportation of Bulk, Break Bulk, heavy lift, project cargoes, and RoRo cargo. We offer innovative and efficient tailor-made transportation solutions and serve major ports across the globe, focusing on the PG, Indian Sub-Continent, and Far East. Our team, global network, and technological support enable us to meet varied customer needs. Headquartered in Navi Mumbai, Maharashtra, we are part of the Maritime Transportation industry.

Job Overview

We are seeking a dedicated CS Docs Executive in NVOCC & Freight Forwarding to join our team in Navi Mumbai. This mid-level, full-time position involves managing customer service operations and documentation processes, essential to support our shipping and logistics services. The ideal candidate will possess key skills in customer service and documentation management, as well as a strong understanding of freight forwarding operations.

Qualifications and Skills

• Proven experience in freight forwarding with a strong grasp of logistics operations and NVOCC functions.
• Deep understanding of shipping documentation processes to ensure accurate and timely execution of tasks.
• Familiarity with incoterms and their application in international trade transactions.
• Proficient in logistics coordination for seamless transportation and delivery of goods.
• Excellent customer service skills for maintaining and enhancing client relations (Mandatory skill).
• Strong documentation management abilities to oversee and streamline documentation processes (Mandatory skill).
• Excellent problem-solving skills to address and resolve shipping and logistics challenges effectively.
• Strong communication skills to liaise effectively with various stakeholders involved in the logistics chain.

Roles and Responsibilities

• Manage and execute all shipping and logistics documents in compliance with industry and company standards.
• Ensure timely and accurate processing of all necessary shipping documentation and declarations.
• Coordinate with various teams to ensure smooth and efficient handling of freight forwarding operations.
• Provide exceptional customer service by addressing client inquiries and assisting with documentation-related queries.
• Work closely with the logistics coordination team to optimize routes and shipping methods for efficiency.
• Liaise with NVOCC operations to support smooth execution of cargo handling and optimize ship-line services.
• Maintain up-to-date knowledge of industry trends, regulations, and standards impacting shipping operations.
• Identify areas of improvement in documentation processes and propose solutions to enhance efficiency.