477 Fraud Investigator jobs in India

Fraud Investigator

Bengaluru, Karnataka Confidential

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Job Description

  • Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc.
  • Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses.
  • Prepare regulatory and investigative reports (SARs).
  • Identify fraud trends and communicate observations to management.
  • Identify internal procedural violations and recommend actions to mitigate reoccurrence
  • Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices.
  • Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention.
  • Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews

Skills Required
fraud investigation , Risk Assessment, Regulatory Compliance, Internal Controls
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Fraud Investigator(AML)

Bengaluru, Karnataka Confidential

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Job Description

Roles and Responsibilities

  • Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc.
  • Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses.
  • Prepare regulatory and investigative reports (SARs).
  • Identify fraud trends and communicate observations to management.
  • Identify internal procedural violations and recommend actions to mitigate reoccurrence
  • Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices.
  • Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention.
  • Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews

Skills Required
fraud investigation , Fraud Analyst, Fraud
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Senior Process Associate - Fraud Investigator

Hyderabad, Andhra Pradesh Genpact

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Job Description

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of – Senior Process Associate, Fraud Investigator

We are seeking a high-judgment individual to join us as an Investigator - responsible for evaluating transactions to help protect our client's global customer base, brand reputation, and profitability, all while delivering a best-in-class customer experience. This role requires fluency in English and supports both global operations and the UK business. Ideal for graduates with a passion for analysis and problem-solving.

Tenure: 6 months

Responsibilities

  • Analyze and investigate suspicious transactions to detect potential fraud patterns.

  • Communicate professionally with internal teams and external customers via phone and email.

  • Handle more complex investigations with minimal supervision.

  • Mentor junior team members and support training initiatives

  • Maintain site quality and compliance with client policies and guidelines.

  • Escalate unresolved cases appropriately and ensure proper documentation.

  • Achieve weekly productivity and quality standards for investigations.

  • Experienced in the internet space and capable of succeeding in a fast-paced team environment.

  • Work flexible hours including weekends as needed.

  • Qualifications we seek in you!

    Minimum Qualifications

  • Relevant experience in fraud investigation or customer service.

  • Bachelor’s degree

  • English Language proficiency Score – B2.2 

  • Relevant experience in fraud investigation or customer service.

  • Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers 

  • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance 

  • Excellent problem-solving skills 

  • Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience. 

  • Demonstrated ability to analyze problems logically 

  • Self-disciplined, diligent, proactive and detail oriented 

  • Strong organizational skills 

  • Effective prioritization of work time to ensure productivity, fulfill department standards for time spent and individually prioritize multiple tasks of competing urgency 

  • Demonstrated ability to exceed expectations regarding performance and individual contribution 

  • Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns 

  • Ability to maintainhigh levels of confidentiality and data security standards

  • Experience with Microsoft Office, including Outlook, Word, and Excel 

  • Passionate commitment to support our client’s emergence as the world's most customer-centric company

  • Preferred Qualifications/ Skills

  • Knowledge of additional European languages

  • Experience in fraud preventionor risk analysis domains

  • Why join Genpact?

  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

  • Make an impact – Drive change for global enterprises and solve business challenges that matter

  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

  • Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

    Let’s build tomorrow together.

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    Firstsource IS Hiring- FRAUD Investigator

    Bengaluru, Karnataka Confidential

    Posted today

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    Job Description

    Key Responsibilities:

    • Respond to cases generated by the Fraud Management System (FMS) and investigate suspicious activities.
    • Address internal and external information requests within agreed service levels and escalate issues where necessary.
    • Analyze data to identify emerging fraud trends, patterns, and threats.
    • Support fraud awareness training across departments and stay updated on industry trends.
    • Review internal processes to ensure they remain effective against evolving fraud tactics.
    • Work rotational shifts, including evenings and weekends, to ensure continuous support for business needs.

    Key Skills & Experience:

    • 2+ years of experience in fraud investigation , preferably within the communications industry.
    • Strong knowledge of fraud prevention strategies and Sky's products and services.
    • Ability to work under pressure, meet deadlines, and ensure accuracy in real-time decisions.
    • Proactive, self-motivated, and proficient in Microsoft Office with a keen interest in process improvement.
    • Strong attention to detail and a clear investigative mindset to identify root causes of fraud.
    • High personal integrity and professionalism when dealing with sensitive information.

    Skills Required
    Fraud Prevention, Ms Offce, fraud investigation , Fraud Management
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    Join as Fraud Investigator -AML/Sanctions Expert Wanted

    Bengaluru, Karnataka Confidential

    Posted today

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    Job Description

    Greetings from JobShop, India's Largest BPO Recruitment Company.

    We are hiring the following positions for various clients of ours, to apply with JobShop call Sara on or 996408000. You can also visit our website jobshop.ai to chat with our HR Recruiters

    Job Details:

    Desired Candidate Profile

    Experience required- Need minimum 1 year of experience in international fraud investigation,AML,KYC,Sanctions

    Salary- 7.5LPA+ incentives

    Shift- US

    Location- Hebbal

    Call HR Sadaf-  or 996408000 or visit jobshop.ai to explore other open positions with us

    Roles and Responsibilities

    Main responsibilities

    Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc.

    Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses.

    Prepare regulatory and investigative reports (SARs).

    Identify fraud trends and communicate observations to management.

    Identify internal procedural violations and recommend actions to mitigate reoccurrence

    Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices.

    • Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention.
    • Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews

    Call HR Sadaf-  or 996408000 or visit jobshop.ai to explore other open positions with us


    Skills Required
    Transaction Monitoring, Anti Money Laundering, customer due diligence , Fraud Detection
    This advertiser has chosen not to accept applicants from your region.

    Manager Financial Crime and Risk Management

    Gurugram, Uttar Pradesh TaskUs

    Posted today

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    Job Description

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

    The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

    It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

    What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

    Key Responsibilities

  • Develop and implement Fraud and Risk Management practices that are in line with the client’s needs and regulatory frameworks

  • Identify digital tools in the Fraud space to meet with specific client requirements

  • Work closely with the operations & support teams to identify potential risks

  • Identify the need and methods to automate fraud detection and risk mitigation as per client’s requirements

  • You will need to research and develop market insights and industry best practices in fraud detection and risk management

  • Participate inthe presales process including but not limited to RFP/RFI responses, Point of View management and overall deal solutioning

  • Participate in client discussions to craft pro-active solutions to meet client needs

  • Demonstrate in-depth knowledge on Fraud Detection, Investigation, Dispute management and other related practices. 

  • Provide thought leadership and detailed execution on diverse projects

  • Identify areas of risk and make recommendations on operational improvements, quality assurance and any additional training crucial to mitigate risk. Seeks ways to assist the organization in strengthening the FCRM practice

  • Identify transformation needs and opportunities and facilitate client discussions for execution

  • Requirements:

  • Graduate in any field (CFE & CAMS certified preferred)

  • 6+ experience in Customer Lifecycle Management, Fraud Investigations or disputes and chargeback management

  • Someone with a solid understanding and experience on Anti-fraud practices. 

  • Understand the latest tools and technologies prevalent in the space and has experience in building/contributing in designing digital tools (using RPA, ML, run queries and build macros)

  • Experience in Client Management.

  • Good analytical and problem-solving skills and ability to handle team and client discussions

  • Bachelor’s degree or a combination of education and experience. 

  • How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.


    DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

    We invite you to explore all TaskUs career opportunities and apply through the provided URL.

    This advertiser has chosen not to accept applicants from your region.

    Risk Management

    Navi Mumbai, Maharashtra White Force

    Posted today

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    Job Description

    Job description



    JD RMS EXECUTIVE




     Roles and responsibilities




     :
    · Cross checking BOD for All segments before Market Start.
    · Making Activation and Deactivation of Trading Terminal and Investor client. 




    · Ability to resolve queries on a day to day basis.
    ·




     Keeping Monitoring on Additional Surveillance Margin (ASM) and reporting to HOD. 




    · Blocking GSM and Illiquid scrip on Time to Time in the Trading system.
    ·




     RMS Blocking for Debit, RMS Blocking for Far month Contract, RMS Blocking for
    Illiquid scrip. 




    · Keeping track of MTM Alert violation, MTM net position & Square off the open position
    once MTM Loss get triggered.




     · Responsible for squaring off all the intraday position through Timer Square off for all
    segments.




     · Supervision of Limit assigned to the clients (Base Limit and Intraday limits). 




    · Coordination with different teams. 




    · Surveillance of Script Wise & Client wise Position, Simulated Trade, Script concentration
    etc.




     · Track on Tender period contract in all Segments, Whole process of Straggled Delivery
    Mechanism.




     · Successfully Implementation Exchange & Depository Related Compliances.




     · Enhance Supervisor Reporting, Client fund, Collateral, Security Balance (Weekly's).




     · Daily Margin Reporting for all Segments.




     · Quarterly Settlement of A/Cs & Dormant & Inactive Process & CTCL Empanelment.




    This advertiser has chosen not to accept applicants from your region.
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    Risk Management

    Ahmedabad, Gujarat Talent Corner

    Posted today

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    Job Description

    Roles and Responsibilities  

    Tracking Market movement and Risk exposures of clients- ODIN /OMNSYS
    Monitoring clients positions, limits and triggering
    Exchange Margin preparing and reporting
    Take follow up of Peak & MTM Margin
    Knowledge products like MTF, Exchange settlement

    Desired Candidate Profile  

    Perks and Benefits  

    This advertiser has chosen not to accept applicants from your region.

    Assistant Vice President, Financial Crime Risk Management

    Bengaluru, Karnataka Genpact

    Posted today

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    Job Description

    Ready to shape the future of work? 
    At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
    If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 
    Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
     Inviting applications for the role of Assistant Vice President, Financial Crime Risk Management!
    In this role, you will be responsible leader for leading Quality Control Program for the account / business globally & catering to growth in Financial Crime Compliance in Risk/Analytics providing services in AML/KYC for corporate and consumer clients and work extensively with Functional leaders

    Responsibilities
    • Leading Quality Control Program for AML and KYC operations across multiple geographies /sites
    • Ability to collaborate and build strong relationships with client counterparts, external third-party teams and client business/ functional leaders to effectively delivery on defined goals and objectives
    • Work closely with Practice to evangelize scalable solutions in the Financial Crimes domain & strengthen the value proposition
    • Provide thought leadership and detailed execution on diverse projects
    • Identifies areas of risk and make recommendations on operational improvements, quality assurance and any additional training crucial to mitigate risk. Seeks ways to assist the organization in strengthening customer due diligence, transactions monitoring, Screening and PEP screening process, remain compliant and improve efficiency.
    • Handling hiring, training and leading FCC talent
    • Ability to mentor resources to conduct detailed investigations to remediate KYC files for variety of entity types including individuals, partnerships, corporates and other forms as accepted by business 
    • Independently work to resolve discrepancies with clients and departments or individuals throughout the firm.
    Qualifications we seek in you!
    Minimum Qualifications
    • Relevant years of experience of leading delivery in a FCC set-up, with a minimum of five years in /as a Global lead for Quality Control & Assurance programs
    • Experience in building, appraising, and handling Service Delivery of regulatory compliance teams with a span of 100+ FTE
    • Excellent Communication and phenomenal cross-team working skills 
    • Demonstrate domain as well as technical understanding of the principles of Anti-Money laundering and Know Your Customer Compliance. This includes extensive and in-depth knowledge of regulations which impact banks in areas relating to Client on Boarding and Financial Crimes
    • Working experience in external tools like Actimize, RDC, Lexis Nexis, Company House and Dow Jones
    • Understanding the requirements of CDD, EDD (Enhanced Due Diligence), and CIP (Customer Identification Program) to ensure compliance under the regulations
    • Knowledge of various business divisions/platforms pertaining to BSA/AML (Bank Secrecy Act/ Anti Money Laundering)
    • Ability to exercise independent judgement and discretion handling highly critical casework
    • Excellent team building and interpersonal skills
    • Attention to detail & risk identification
    Preferred Qualifications/ Skills
    • Implementation experience of RPA/ digital in KYC and AML operations preferred
    • Certified Anti Money Laundering Specialist (CAMS)
    • Exposure to multiple platforms and technology
     
    Why join Genpact? 
    • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 
    • Make an impact – Drive change for global enterprises and solve business challenges that matter 
    • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 
    • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
    • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
    Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
    Let’s build tomorrow together. 
     

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