16 Fraud Prevention jobs in India

Job description

What You'll Be Doing:

• This position is responsible for providing risk management on the sales/reservations side of our company
• Provide technology and fraud detection support with a core responsibility to include – analysing and managing network related fraud traffic, support for breach coordination (what/when/how, including customer impact) for fraud, legal, Corp. Security hand-off, daily and periodic monitoring, external and internal data requirements, data cleanliness and concurrency, reference sources of data to be used for customer and transactional behaviour modelling.
• Ensure data completeness, correctness and concurrency of data
• Assist in detecting, analysing and authenticating fraudulent transactions in a card-not-present environment
• Works closely with other Loss Prevention staff to identify fraud trends. Employee provides quality customer service to internal and external customers that meets and exceeds expectations

What We Expect You To Have:

• 2+ years of experience in risk management
• 1-year Analytics/Data Analysis Experience
• Experience with eCommerce domain is preferred and applicant should have international travel and geographical knowledge.
• Understanding of end-to-end Reconciliation Control process for Merchant Operation.
• Identify the opportunities of revenue recovery
• Identify system level opportunities to improve Merchant Settlement processes and work with accounting teams for betterment of Settlement processes
• Excellent interpersonal, verbal and written skills
• Customer Service (Voice) experience is plus
• Process re-engineering and improvement
• Candidates have chargeback knowledge will be a value add
• Salesforce knowledge is an added advantage
• Ability to maintain performance in a rapid and ever-changing work environment
• Ability to learn quickly and make on-the-spot decisions with limited information
• Demonstrated ability to meet deadlines, complete important time sensitive tasks & adapt quickly to last minute changes
• Advanced level knowledge of Word, Outlook, Excel and Access Database. Experience in making reports and trackers.
• High School Diploma or GED Required/College Coursework preferred

What We Offer:

• Transportation allowance
• Canteen Subsidy
• Health Insurance
• Tuition Reimbursement
• Incentive components campaign wise
• Work Life Balance Initiatives
• Rewards & Recognition
• Internal movement through IJP

Skills Required
Risk Management, Data Analysis

Position:  Chartered Accountant Department:  Finance Location:  Gurugram About Company: ShopClues.com is India's leading e-commerce platform that is focused on changing the shopping scenario of the country. We are the one-stop platform for everything from electronics to fashion to home & kitchen. The company visions to be the largest and most customer-centric e-commerce platform for India. Requirement

• Preparation of Financials on monthly basis.
• Review of books, ledgers on regular basis.
• Recording of revenue as per the accounting concepts and policies.
• Sound knowledge of GST, Income tax provisions applicable to ecommerce entities and compliances.
• Experience in handling Stat Audits.
• Analysing the deviations in numbers of revenue, orders.
• Experience in Navision would be an added advantage.

**Job Summary**:
We are seeking a detail-oriented and analytical **Fraud Prevention Representative** to join our team. This entry-level position is ideal for recent graduates or individuals with up to 2 years of experience. You will be responsible for monitoring transactions, identifying suspicious activities, and assisting in the prevention and investigation of fraudulent behavior. Your role will contribute directly to minimizing financial losses and maintaining customer trust.

**Key Responsibilities**:

- Monitor customer transactions and account activity for signs of fraud.
- Investigate suspicious activities using internal tools and external data sources.
- Communicate with customers to validate transactions and gather information.
- Work closely with internal departments to resolve issues and prevent fraud.
- Maintain accurate records of investigations and outcomes.
- Escalate complex cases to senior team members when necessary.
- Stay updated on fraud trends and prevention techniques.

**Qualifications**:

- Bachelor's degree in any discipline (preferred in finance, business, or related field).
- 0-2 years of experience in fraud detection, customer service, or similar roles.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in MS Office; experience with fraud management systems is a plus.

**-**Ability to handle sensitive information with discretion.

**Preferred Tools & Platforms**:

- Fraud Detection Tools**:Fraud.net**, **Kount**, **Sift**, or **Riskified**:

- Data Analysis**:Excel**, **Google Sheets**, basic **SQL** (a plus)
- CRM Tools**:Salesforce**, **Zendesk**:

- Communication**:Outlook**, **Slack**, **Microsoft Teams**

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- English (required)

Work Location: Remote

Position:  Chartered Accountant Department:  Finance Location:  Gurugram About Company: ShopClues.com is India's leading e-commerce platform that is focused on changing the shopping scenario of the country. We are the one-stop platform for everything from electronics to fashion to home & kitchen. The company visions to be the largest and most customer-centric e-commerce platform for India. Requirement

• Preparation of Financials on monthly basis.
• Review of books, ledgers on regular basis.
• Recording of revenue as per the accounting concepts and policies.
• Sound knowledge of GST, Income tax provisions applicable to ecommerce entities and compliances.
• Experience in handling Stat Audits.
• Analysing the deviations in numbers of revenue, orders.
• Experience in Navision would be an added advantage.

Description
Managers - Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature.
In charge of managing a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions.
Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team.
In addition to being responsible for achieving and exceeding team's defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team.
Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team.
Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process.
Key job responsibilities
The Key to success in this role is the ability to understand the Transaction Management group's vision and make independent decisions with sound judgment to manage their teams to attain that vision.
The incumbent is required to demonstrate performance in the following areas:
Metrics - by consistently leading their team to meet and exceed service levels and targets in reducing bad debt for their Company and maintain the performance and metrics of all team members, and hence the team at expected levels.
Process Improvement - by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision.
People Development - by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon.
Business Exposure - by using their exposure to team's technical or business areas, their understanding of Amazon's marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Selling Partner Risk Operations group.
Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Selling Partner Risk Operation. The individual consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. The individual takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact.
Basic Qualifications
- 1+ years of operational and/or retail management experience
- 1+ years of team management experience
- Ability to function in an ambiguous, fast paced work environment
Preferred Qualifications
- Experience with six sigma tools and Lean techniques
- - MBA in relevant field of Operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Roles and Responsibilities

• Conduct training sessions on Anti Money Laundering (AML), Know Your Customer (KYC) processes, sanctions screening, transaction monitoring, and quality control measures.
• Develop and deliver customized training programs for clients based on their specific requirements.
• Provide guidance on regulatory compliance requirements related to AML/KYC/sanctions screening.
• Collaborate with internal teams to ensure effective implementation of AML/KYC policies and procedures.
• Monitor trainee progress and provide feedback to improve their performance.

Desired Candidate Profile

• 4-9 years of experience in AML/KYC/Sanctions domain with a strong understanding of anti-money laundering regulations.
• Excellent English communication skills with ability to communicate complex concepts simply.
• Proven track record of developing engaging training materials and presentations.

Skills Required
Analyzing, Fraud Detection, Document Analysis, Training

Managers - Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature.

In charge of managing a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions.
Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team.

In addition to being responsible for achieving and exceeding team’s defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team.
Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team.
Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process.

Key job responsibilities
The Key to success in this role is the ability to understand the Transaction Management group’s vision and make independent decisions with sound judgment to manage their teams to attain that vision.
The incumbent is required to demonstrate performance in the following areas:
Metrics - by consistently leading their team to meet and exceed service levels and targets in reducing bad debt for their Company and maintain the performance and metrics of all team members, and hence the team at expected levels.
Process Improvement - by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision.
People Development - by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon.
Business Exposure - by using their exposure to team’s technical or business areas, their understanding of Amazon’s marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Selling Partner Risk Operations group.
Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Selling Partner Risk Operation. The individual consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. The individual takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact.

BASIC QUALIFICATIONS

- 1+ years of operational and/or retail management experience
- 1+ years of team management experience
- Ability to function in an ambiguous, fast paced work environment

PREFERRED QUALIFICATIONS

- Experience with six sigma tools and Lean techniques
- - MBA in relevant field of Operations

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Description
Want to join a team that saves tens of millions of dollars per year for Amazon, and uses cutting edge technology, including machine learning and statistical modeling techniques, data mining and big data analytics, cloud computing services, and highly available/scalable distributed systems that support hundreds of millions of transactions across the globe? We have an exciting opportunity within the Payment Fraud Prevention team to build the next generation of engineering systems to address abuse of Amazon's customer-first policies that will impact multiple Amazon businesses across the globe.
Key job responsibilities
The ideal candidate for this role will demonstrate the following qualifications and attributes:
- Leadership Abilities with a Proven track record of leading with empathy, high-performing software development teams to successful outcomes. Ability to inspire, motivate, and develop sustainable engineering culture.
- Learning Agility : Demonstrates a quick learning curve and adaptability to new technologies and business domains.
- Strong owner capable of working autonomously to drive progress on key initiatives from Inception to launch
- Fast-Paced Execution who thrives in a time-sensitive environment where rapid delivery is critical to business success. Adept at prioritizing, planning, and delivering against timelines.
- Business Acumen: Strong business judgment to make prudent technology choices that support strategic objectives with Ability to balance technical complexity with practical, customer-centric decision making
A day in the life
- Lead a talented team of Software Development Engineers in the delivery of key product features and enhancements that drive critical business metrics
- Oversee the development of solutions across a diverse technology stack, including service-oriented architecture, UI frameworks, big data, and AI/ML
- Shape the product direction by working closely with Principal Engineers to evolve the design and architecture of the team's products
- Establish and uphold high standards for software quality and engineering processes
- Provide technical leadership and direction to your team of seasoned Software Engineers.
About the team
About the Amazon Buyer Risk Prevention Teams:
The BRP (Buyer Risk Prevention) team has a worldwide reputation as the #1 in eCommerce Fraud and Abuse Prevention. Trust and Safety of our customers comes first. Always! We thrive on maintaining the highest bar of customer experience while we deliver on those tenets. The Abuse Prevention Team, a group within BRP, strives to protect Amazon businesses exposed to customer abuse while maintaining the highest level of customer experience for our good customers. This means building highly sophisticated, data-centric systems that can detect abusive patterns across millions of transactions. We build highly scalable, flexible and distributed systems that utilize the power of data at every step - compute predictive variables, build models using machine learning algorithms and plug into different pipelines to prevent abusive transactions from taking place. As Amazon businesses grow and abusers morph to find new ways to take undue advantage of our liberal policies, our engineers and data scientists are constantly innovating to stay ahead of the game and protect Amazon and our customers.
Basic Qualifications
- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
Preferred Qualifications
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Want to join a team that saves tens of millions of dollars per year for Amazon, and uses cutting edge technology, including machine learning and statistical modeling techniques, data mining and big data analytics, cloud computing services, and highly available/scalable distributed systems that support hundreds of millions of transactions across the globe? We have an exciting opportunity within the Payment Fraud Prevention team to build the next generation of engineering systems to address abuse of Amazon's customer-first policies that will impact multiple Amazon businesses across the globe.

Key job responsibilities
The ideal candidate for this role will demonstrate the following qualifications and attributes:

- Leadership Abilities with a Proven track record of leading with empathy, high-performing software development teams to successful outcomes. Ability to inspire, motivate, and develop sustainable engineering culture.
- Learning Agility : Demonstrates a quick learning curve and adaptability to new technologies and business domains.
- Strong owner capable of working autonomously to drive progress on key initiatives from Inception to launch
- Fast-Paced Execution who thrives in a time-sensitive environment where rapid delivery is critical to business success. Adept at prioritizing, planning, and delivering against timelines.
- Business Acumen: Strong business judgment to make prudent technology choices that support strategic objectives with Ability to balance technical complexity with practical, customer-centric decision making



A day in the life
- Lead a talented team of Software Development Engineers in the delivery of key product features and enhancements that drive critical business metrics
- Oversee the development of solutions across a diverse technology stack, including service-oriented architecture, UI frameworks, big data, and AI/ML
- Shape the product direction by working closely with Principal Engineers to evolve the design and architecture of the team's products
- Establish and uphold high standards for software quality and engineering processes
- Provide technical leadership and direction to your team of seasoned Software Engineers.


About the team
About the Amazon Buyer Risk Prevention Teams:

The BRP (Buyer Risk Prevention) team has a worldwide reputation as the #1 in eCommerce Fraud and Abuse Prevention. Trust and Safety of our customers comes first. Always! We thrive on maintaining the highest bar of customer experience while we deliver on those tenets. The Abuse Prevention Team, a group within BRP, strives to protect Amazon businesses exposed to customer abuse while maintaining the highest level of customer experience for our good customers. This means building highly sophisticated, data-centric systems that can detect abusive patterns across millions of transactions. We build highly scalable, flexible and distributed systems that utilize the power of data at every step - compute predictive variables, build models using machine learning algorithms and plug into different pipelines to prevent abusive transactions from taking place. As Amazon businesses grow and abusers morph to find new ways to take undue advantage of our liberal policies, our engineers and data scientists are constantly innovating to stay ahead of the game and protect Amazon and our customers.

BASIC QUALIFICATIONS

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers.